Position ScopeUnder general supervision, provides support for the audio/visual infrastructure under the purview of the city’s Information Technology Department.
Embrace the New - Do Right - Lend a Hand - Find a Way - Enjoy our Work - Celebrate UniquenessPrimary Duties and ResponsibilitiesThe following duties
ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
- Maintains, repairs and replaces audio/visual equipment in City conference rooms, Council Chambers, and offices; sets up rooms, ensuring audio/visual equipment is operating properly before and during meetings.
- Ensures audio/visual and associated Shure and Extron equipment is properly working in the Council Chambers, program rooms, and conference rooms; provide backup for City departments to record meetings as requested; coordinate with City departments in providing audio visual to the Council Chambers.
- Manages issues with the product vendor to address problems with delivered functionality, may include providing documentation, conducting testing or similar types of activities.
- Trouble-shoots, programs, repairs and maintains audio/visual equipment and the associated software; provides support with cabling and basic network functions.
- Must have the ability to work after hours, including evenings, weekends, and holidays as required.
- Performs cabling installation for data, telephone and audio/visual equipment; activates data and telephone jacks by patching cable in the equipment rooms.
- Performs cable tests/certifications as necessary for data and audio/visual cabling.
- Performs other duties as assigned or required.
Minimum Qualifications & Position RequirementsEducation and Experience:High school diploma or GED and two (2) years’ experience in any of the following areas:
- Installing, programming, troubleshooting and repairing audio/visual and telephone equipment.
- Working with cabling, Voice over IP and digital telephones.
- Customer Service
OR any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the primary duties and responsibilities.
Necessary Knowledge, Skills and Abilities:Knowledge of:- City policies and procedures.
- Audio visual systems and interconnection within the system and network interfaces.
- Principles of documentation and records management.
Skill in and Ability to:- Run, terminate, and test all cabling.
- Using specialty tools to terminate cable.
- Extron DSP and Control systems.
- Shure and Sennheiser management systems.
- OBS streaming software.
- Establishing and maintaining cooperative working relationships with City staff.
- Assessing and prioritizing multiple tasks, projects and demands.
- Following and effectively communicating technically complex instructions.
Additional InformationSpecial Requirements: Possession of a valid Arizona Drivers’ License.
Physical Demands / Work Environment: Standard office environment. Occasional climbing, stooping, kneeling may be required.
Reports To: IT Operations Manager
Work Schedule: Monday - Friday, 8:00am - 5:00pm
12-Month Goals:- Familiarize yourself with City policies and procedures.
- Demonstrate the ability to effectively run the Council meeting productions.
- Demonstrate the ability to run and terminate data cabling.
- Complete and stay up to date with Vector LMS and Training, SafePersonnel Edition.
- Familiarize yourself with the many geographical locations within the organization.
- Create support documentation/SOP for customers as well as technical guides for other members of the team
EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.
Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined.
For complete Benefit Plan & Wellness Information, please visit the City website at:
Benefits & Wellness
City benefit plans are subject to change at any time.
Closing Date/Time: 7/25/2024 6:00 PM Mountain
