The Position
Job Appointment: Regular, Full time
Work Schedule: Monday - Friday, 8am-5pm. Alternate schedule may be available.
Work Location: This position has an exception to work primarily remote. However, there will be instances when it is necessary to come onsite for work. Advance notice will be provided, when at all possible. Remote work must be performed within Oregon or Washington. For more information, click here .
Benefits: Please check our benefit tab for an overview of benefit for this position
Union Representation: This position is represented by Professional Technical Employees, Local 17 (PROTEC17). To view this labor agreement, please click here
. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a cover letter and resume.
Position Summary
As the DevOps Lead for the City of Portland's Digital Services Program, you'll be at the helm of driving our digital service delivery towards greater efficiency and reliability through the adoption of DevOps best practices. This role is pivotal in fostering a bridge between software development and IT operations, nurturing a culture steeped in continuous improvement and operational excellence. Your expertise will guide the seamless integration and automation of key processes, ensuring the city's digital services are delivered flawlessly to both city employees and the public.
Key Responsibilities: - Automation Mastery: Design, develop, and oversee a comprehensive strategy for automating development and operational tasks, including but not limited to CI/CD pipelines, infrastructure as code, automated testing, and security integrations. Your goal will be to streamline operations, reduce manual interventions, and increase deployment reliability and speed.
- Day-to-Day Operational Excellence: Take charge of daily operational tasks essential for maintaining the smooth running of our digital services. This includes routine system monitoring, troubleshooting, and responding to operational incidents. Ensure our services are always available, resilient, and scalable to meet the demands of the public and internal teams.
- Collaborative Problem Solving: Work closely with software development, IT operations teams, and other stakeholders to solve complex technical challenges. Facilitate a collaborative environment that values communication and joint problem-solving, leveraging tools and practices that enhance team dynamics and productivity.
- Security and Compliance Vigilance: Embed security practices into the development lifecycle and operational processes. Regularly assess our systems and applications for vulnerabilities, apply necessary patches, and conduct security audits to ensure compliance with relevant standards and regulations.
- Monitoring and Alerting Framework: Implement and manage sophisticated monitoring tools and alerting systems to proactively detect and address system issues. Develop and maintain real-time dashboards that provide insights into system health, performance metrics, and operational status.
- Leadership and Development: Lead the DevOps team by example, promoting a culture of technical excellence, continuous learning, and innovation. Mentor team members, encouraging them to explore new technologies, automate tasks, and adopt best practices in DevOps.
- Vendor and Tool Management: Evaluate, select, and manage tools and vendors that support our DevOps practices. Ensure that our toolset remains cutting-edge and cost-effective, facilitating our goals for automation and operational efficiency.
The Team: The eGov Digital Services Program is on a mission to enhance the digital experience for both city employees and the Portlanders, contributing to enhancing service delivery with the help of technology. This dynamic environment is perfect for creative problem-solvers who are passionate about making a difference through technology. Whether it's developing user-friendly digital content, architecting resilient technical solutions, designing intuitive digital services, or leading the charge in digital product management, the eGov Digital Services Program is all about improving lives with technology. Be part of a team where your work directly impacts the daily lives of the community, driving the city's digital evolution forward.
The successful candidate must be able to pass a comprehensive police background investigation and be able to work in a culturally and gender diverse workplace. Questions? Jaclyn Snyder, Senior Recruiter Bureau of Human Resources
Jaclyn.Snyder@portlandoregon.gov
To Qualify
The following minimum qualifications are required for this position: Experience in DevOps, software development, or IT operations, with a proven track record in automation, CI/CD, and operational excellence.
Knowledge of DevOps tools and practices (e.g., Jenkins, Git, Docker), cloud platforms (AWS, Azure, GCP), scripting (Python, Bash), and security fundamentals.
Experience leading and mentoring teams in a technological environment, including utilizing strong project management skills..
Ability to exercise excellent communication skills, both verbally and in writing, including conveying complex technical ideas and processes to a variety of audiences.
Applicants must also: - Pass a comprehensive police background investigation.
A typical way of obtaining the required knowledge, skills, and abilities is five (5) years of professional experience in DevOps, software development, or IT operations. We invite candidates who are passionate about leveraging technology to enhance public service delivery, and who are eager to contribute to a culture of innovation and excellence within the City of Portland's digital landscape.
The Recruitment Process
STEP 1: Apply online between April 15 , 2024 - April 29, 2024 Required Application Materials: - Resume
- Cover Letter
- Answer to three (3) Supplemental Questions (click on the Questions tab to preview the questions)
Optional Application Materials: - Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.)
Application Tips: - Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
- Your resume should support the details described in your cover letter.
- Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.
- Do not attach materials not requested.
- All completed applications for this position must be submitted no later than on the closing date and time of this recruitment.
- All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted.
Step 2: Minimum Qualification Evaluation: Week of April 29, 2024 - An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%.
- Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
- You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.
- Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
Step 3: Establishment of Eligible List: Week of May 6, 2024 - Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
Step 4: Selection (Interview): May - Hiring bureau will review and select candidates to interview.
- Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.
Step 5: Offer of Employment: June Step 6: Start Date: July - A start date will be determined after all conditions of employment have been met.
*Timeline is approximate and subject to change* Additional Information
Click here for additional information regarding the following: - Veteran Preference
- ADA, Pregnancy, and Religious Accommodations
- Work Status
- Equal Employment Opportunity
A Career with the City of Portland offers many Employee BenefitsWe offer a comprehensive benefits package, including but not limited to
- Health Care (Medical, Vision and Dental)
- Carrot Fertility
- Wellness Benefits
- Life Insurance
- Short- and Long-term disability coverage to eligible employees and their families.
- Employee Assistance Plan
- Flexible Spending Accounts
- Retirement
- Oregon Public Employees Retirement System (PERS), includingcontributions to the PERS IAP plan paid by employer
- Family Medical Leave
- City Paid Parental Leave
AND SO MANY MORE!Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers .
Closing Date/Time: 4/29/2024 11:59 PM Pacific
