Human Resources Supervisor

  • City of Austin, TX
  • Austin, Texas
  • Apr 02, 2024
Full Time Administrative Analysis and Research Clerical and Administrative Support Human Resources and Personnel

Job Description

Minimum Qualifications

  • Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to job, plus five (5) years of related HR experience, including one (1) year of experience which was in a lead or supervisory capacity.
  • Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution.


Licenses or Certifications:

Valid Texas Class C Drivers Licens
Notes to Applicants
Position Overview
The ideal candidate must be able to exercise sound critical thinking and judgment to handle complex matters; and must possess excellent listening, problem-solving, oral, and written communication skills. In addition, the ideal candidate must possess strong consulting and influencing skills with the ability to build trust and maximize relationships with employees at all levels.

APH Information
  • This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan .
  • Departmental Competencies related to the position can be found on Austin Public Health’s website .


Immunization Requirement:
  • Due to high-risk areas, Austin Public Health employees must comply with the department’s immunization policy.


Driving Requirement:
  • This position requires a Valid Texas Class C Driver’s License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. The job offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards.


Regarding your application:
  • A detailed, complete COA employment application is required. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position.


  • Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.


  • A cover letter is required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.


  • A résumé is also required, but will not substitute for a complete COA employment application. When completing the City of Austin employment application, the Work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number. Incomplete applications will not be considered.


  • Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.


If you are selected to interview:

  • Military/Veterans must provide a copy of their DD214 at the time of the initial interview to receive military/veteran interview preference.


  • This position will require a pre-employment Criminal Background Investigation ( CBI ).


  • A skills assessment may be required.


  • If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate and/or graduate degrees, will be required.


  • All Austin Public Health worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any APH worksite - including parking lots, garages, or in any personal vehicle located on the premises.


Electronic Notification to Applications:
  • Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs. Please ensure that the email address and contact information you provide are current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner.


  • When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health.


  • This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.


  • Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days.
Pay Range
$37.14 - $47.35

Hours
Monday-Friday: 8:00 a.m. - 5:00 p.m.
Job Close Date 05/07/2024 Type of Posting External Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Rd. Bldg. #310, Austin Texas 78744 Preferred Qualifications
  • Experience in developing and fostering effective working relationships with management, employees, labor organizations, associations, and affinity groups


  • Experience conducting complex and/or politically sensitive formal fact-finding investigations in allegations of discrimination, harassment, retaliation, and other policy violations


  • Experience handling of general and personnel policy action grievances; reviewing correction action letters, regarding disciplinary and performance matters, for accuracy and completeness; and making recommendations


  • Experience leading crucial HR employee relations investigations and disciplinary actions including writing detailed and complex investigation reports


  • Experience in mediation and alternate dispute resolution, and conflict management techniques


  • Experience with Benefits and Leave Administration, including City, State, and Federal regulations.


  • Experience in payroll including timekeeping software such as UKG or Kronos.


  • Experience working in HR civil service environment


  • Experience developing and conducting HR related training.


  • Experience developing and delivering workplace training on Human Resources-related topics to employees at all levels


  • HR certification such as SHRM -CP, SHRM - SCP , PHR or SPHR
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Collaborates with and serves as strategic partner to senior leaders and management on HR programmatic analysis, with the achievement of objectives and in resolution of complex HR-related issues providing direct operational oversight, advice, and analytical support within the assigned department. Partners with and supports senior leader(s) to implement enhancements, to improve policies and procedures, and to provide solutions and recommendations for practice and process improvements as well as operational efficiency and service quality. Participates in the preparation and monitoring of budget and contracts/contractors and implementation of the departmental budget; and recommends and justifies capital expenditures. Serves as a subject matter expert providing guidance and monitoring compliance with applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives. Serves as a liaison and advisor within their department and between the Human Resources Department and other City departments, agencies, and other external organizations, groups, and representatives. Supervises implementation and administration on assigned project or process; assigns projects, sets schedules, and monitors task completion for timeliness, accuracy, and effectiveness; performs quality checks of program-related data and personnel; prepares and reviews reports to monitor and communicate performance results; and directs HR team in implementation of agreed upon actions until the problem has been resolved. Investigates and responds to complaints from managers and employees, and makes recommendations. Monitors program, departmental, Local, and national trends; identifies training needs and solutions; works cross-departmentally to create best practices; conducts research to support new policy and procedure development; and develops and implements standard operating practice, policy, and procedure, as necessary.

Responsibilities- Supervision and/or Leadership Exercised:

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of HR and departmental processes, techniques, and methods.
  • Knowledge of assigned HR functional areas.
  • Knowledge of practices, methods, and industry trends related to coaching, program administration, management, and leadership development.
  • Knowledge of Federal, State, and Local laws and ordinances governing personnel and employment practices.
  • Knowledge of City practices, policies, procedures, statutes, and ordinances.
  • Knowledge of supervisory and managerial techniques and principles.
  • Knowledge of fiscal planning and budget preparation.
  • Skill in oral and written communication.
  • Skill in using computers and related software applications.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in handling conflict and uncertain situations.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to maintain up-to-date knowledge/education as it relates to HR, the operations of the City, and/or its departments.
  • Ability to understand key, cross-functional business issues to resolve issues through conflict management and coaching.
  • Ability to analyze HR business needs and develop short- and long-range plans.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to train others.
  • Ability to quickly recognize and analyze irregular events.
  • Ability to establish and maintain effective communication and working relationships with City employees and the public.


Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the position are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to job, plus five (5) years of related HR experience, including one (1) year of experience which was in a lead or supervisory capacity. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Do you meet the minimum qualifications?
  • Yes
  • No
* This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.
  • I acknowledge and understand this position requires a Criminal Background Check.
* Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement?
  • Yes, I will comply to the vaccinations required by the APH department
  • No, I cannot meet this requirement
* This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date?
  • Yes
  • No
* The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?
  • Yes
  • No
* Describe your experience in employee complaint resolution and in conducting workplace investigations regarding discrimination, harassment, sexual harassment, employee conduct, and/or retaliation.
(Open Ended Question)
* Do you have experience with municipal civil service processes, including the appeals process?
  • Yes
  • No
* Please describe your experience using payroll systems to input employee timesheet data, including the specific position(s) listed in your application in which you performed these duties.
(Open Ended Question)
* Please describe your experience developing and conducting HR related training.
(Open Ended Question)
* Please describe your experience fully integrating employee protections and benefits, including employer provided leave benefits, Workers' Compensation, FMLA and facilitating request for accommodation under the Americans with Disabilities Act.
(Open Ended Question)
* In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin?
  • Yes
  • No
  • Don't know
If you answered yes to the previous question, please explain below.
(Open Ended Question)


Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

Job Address

Austin, Texas United States View Map