Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title College Corps Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/ICCE Appointment Type Temporary. The Position will end on or before June 30, 2025. Permanent status cannot be earned in this position. This temporary position can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon performance evaluation and grant funding. The possible grant funding extension is up to June 30, 2026. Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $5,167.00 per month ($62,004.00 annually) Salary is commensurate with experience. Position Summary Under the direction of the ICCE Executive Director, the program coordinator will be responsible for a cohort of participating fellows and coordinate all student program activities, including but not limited to: promoting the initiative, recruiting students, overseeing processes, training and supporting student fellows, communicating with partner organizations, placing students in community service fellowships, tracking data, maintaining records, and collaborating across the university. The Program Coordinator ensures grant goals and requirements are met regarding the student experience, community partner engagement, and campus participation. Position Information Program Coordination, including but not limited to: Responsible for a cohort team of assigned fellow students and be responsible for the following Data collection for California Volunteers and AmeriCorps reports through their online systems, such as eGrants (AmeriCorps) and America Learns to ensure completion of California Volunteers and AmeriCorps project requirements. Student compensation (includes review, track, approve, and reconcile student timesheets and payable time, and the implementation of monthly living allowance payment processes). Co-lead bi-weekly “Team CIRCLES” training modules that provide opportunities for fellows to reflect on what’s working, strategize challenges, and to participate in training to help them in their service to succeed. Additionally, guide their progress and cohort group projects. Coordination of associated travel (air, hotel, ground transportation, meals, etc.) for assigned college corps members. Prepare and process in a timely fashion all travel related advances and expense reimbursements after verifying charges, budget, and traveler eligibility. Consult with campus administration to resolve special circumstances related to international travel Student and Community Engagement Recruit, enroll, orient, train, supervise, support, and assess all SF State Corps student Fellows, includes marketing, applicant review and placement matching, and HR/Payroll requirements. Monitor and support students through active and on-going communications and meetings. Lead and collaboratively implement training modules for program for assigned Fellow cohort and participating community organizations. Responsible for coordination and implementation of events and initiatives to provide additional opportunities for fellow to engage, including but not limited Service Days. Prepare and coordinate ICCE student engagement lead fellows to facilitate these on and off campus events/activities. Host Site Community Partner Engagement Maintain active communication with community partners during both planning and implementation phases. Monitor community fellowship placements through regular communications and site visits with community-based partner organizations throughout the Bay Area. Track partner impact to meet program goals. Campus and Outreach Conduct presentations and relevant workshops to the campus community and off-campus events, where needed. Work within ICCE and with all ICCE staff to plan for and integrate the College Corps program within ICCE, including working with ICCE staff to ensure ICCE communications and media (such as web and social media), represent the fellowship program, and that the fellowship program is branded correctly for representing both ICCE and grant funders. Conduct outreach promotion of College Corps and communication materials. Work includes both prints, online, and presentations. Maintain the College Corps program webpage, including brand image and consistency and accessibility compliance. Represent the program at community events. Other duties as assigned Minimum Qualifications General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Working knowledge of general practices, programs, and/or administrative specialties. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Preferred Qualifications Bachelor's degree and/or equivalent training and administrative work experience involving the support of administrative policies, procedures, practices, or programs. Demonstrated experience working in community engagement or community service programs and working in higher education. Demonstrated experience with support of coordinating programs, services, or departments. Environmental/Physical/Special Must be able to move boxes of paper, office supplies, and sidewalk sign A-Frame message boards, and outreach materials weighing up to 30 pounds. Must be able to bend, lift, move around tables and chairs for ICCE sponsored events. Occasional weekend and/or evening work will be required to provide outreach services and program-related events to on and off-campus communities. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 28 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 29, 2024
Working Title College Corps Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/ICCE Appointment Type Temporary. The Position will end on or before June 30, 2025. Permanent status cannot be earned in this position. This temporary position can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon performance evaluation and grant funding. The possible grant funding extension is up to June 30, 2026. Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $5,167.00 per month ($62,004.00 annually) Salary is commensurate with experience. Position Summary Under the direction of the ICCE Executive Director, the program coordinator will be responsible for a cohort of participating fellows and coordinate all student program activities, including but not limited to: promoting the initiative, recruiting students, overseeing processes, training and supporting student fellows, communicating with partner organizations, placing students in community service fellowships, tracking data, maintaining records, and collaborating across the university. The Program Coordinator ensures grant goals and requirements are met regarding the student experience, community partner engagement, and campus participation. Position Information Program Coordination, including but not limited to: Responsible for a cohort team of assigned fellow students and be responsible for the following Data collection for California Volunteers and AmeriCorps reports through their online systems, such as eGrants (AmeriCorps) and America Learns to ensure completion of California Volunteers and AmeriCorps project requirements. Student compensation (includes review, track, approve, and reconcile student timesheets and payable time, and the implementation of monthly living allowance payment processes). Co-lead bi-weekly “Team CIRCLES” training modules that provide opportunities for fellows to reflect on what’s working, strategize challenges, and to participate in training to help them in their service to succeed. Additionally, guide their progress and cohort group projects. Coordination of associated travel (air, hotel, ground transportation, meals, etc.) for assigned college corps members. Prepare and process in a timely fashion all travel related advances and expense reimbursements after verifying charges, budget, and traveler eligibility. Consult with campus administration to resolve special circumstances related to international travel Student and Community Engagement Recruit, enroll, orient, train, supervise, support, and assess all SF State Corps student Fellows, includes marketing, applicant review and placement matching, and HR/Payroll requirements. Monitor and support students through active and on-going communications and meetings. Lead and collaboratively implement training modules for program for assigned Fellow cohort and participating community organizations. Responsible for coordination and implementation of events and initiatives to provide additional opportunities for fellow to engage, including but not limited Service Days. Prepare and coordinate ICCE student engagement lead fellows to facilitate these on and off campus events/activities. Host Site Community Partner Engagement Maintain active communication with community partners during both planning and implementation phases. Monitor community fellowship placements through regular communications and site visits with community-based partner organizations throughout the Bay Area. Track partner impact to meet program goals. Campus and Outreach Conduct presentations and relevant workshops to the campus community and off-campus events, where needed. Work within ICCE and with all ICCE staff to plan for and integrate the College Corps program within ICCE, including working with ICCE staff to ensure ICCE communications and media (such as web and social media), represent the fellowship program, and that the fellowship program is branded correctly for representing both ICCE and grant funders. Conduct outreach promotion of College Corps and communication materials. Work includes both prints, online, and presentations. Maintain the College Corps program webpage, including brand image and consistency and accessibility compliance. Represent the program at community events. Other duties as assigned Minimum Qualifications General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Working knowledge of general practices, programs, and/or administrative specialties. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Preferred Qualifications Bachelor's degree and/or equivalent training and administrative work experience involving the support of administrative policies, procedures, practices, or programs. Demonstrated experience working in community engagement or community service programs and working in higher education. Demonstrated experience with support of coordinating programs, services, or departments. Environmental/Physical/Special Must be able to move boxes of paper, office supplies, and sidewalk sign A-Frame message boards, and outreach materials weighing up to 30 pounds. Must be able to bend, lift, move around tables and chairs for ICCE sponsored events. Occasional weekend and/or evening work will be required to provide outreach services and program-related events to on and off-campus communities. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 28 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title EOS & NERR Administrative Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/Estuary & Ocean Science Center/SF Bay National Estuarine Research Reserve Appointment Type Temporary: Position will end on or before December 31, 2024. Permanent status cannot be earned in this grant funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding. Time Base Full time (1.0) Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $5,500.00 per month ($66,000.00 Annually) Salary is commensurate with experience. Position Summary Administrative Coordinator will work for the San Francisco Bay National Estuarine Research Reserve (NERR) at Estuary and Ocean Science Center on the Romberg Tiburon Campus of San Francisco State University (SFSU), in Tiburon, CA. The position will be half time. The Administrative Coordinator will serve as a key contact between SFSU (Office of Research and Sponsored Programs), NOAA, and NERR staff and will assist the NERR Reserve Manager. The Administrative Coordinator will provide pre- and post-award grant support between the NERR and SFSU (prepare and interpret budgets and accounting reports; troubleshoot any discrepancies with appropriate campus offices; provide the NERR Manager with monthly financial reports; and assist with procurement and reimbursements) and grantors and subawardees (progress reporting, support with procurement and invoicing). Provide coordination support on human resources. Provide support with a variety of administrative tasks (scheduling meetings, planning special events, and supporting projects). Activities will also include working to support other NERR staff in support of our missions. Position Information Financial and Grant Management, Post-Award Maintain financial tracking of projects post award, utilizing data from the SF State Financial Data Warehouse and from purchasing activities, and provide monthly summaries. Ensure efficiency and continuity between multiple project accounts. Track calendar of all required reporting, and accounts close out. Monitor contract invoicing to assure compliance with SF State policies and procedures. Maintain allocations and reporting of expenses and salaries across projects. Support NERR Manager and SFSU Grants Administrator in preparing and submitting compliance reports. Support NERR Manager on human resource needs, including coordinating with ORSP, coordinating annual reviews, hiring assistance, volunteers coordination. Administer procurement and purchase-card reporting. Process paperwork for NERR Manager and staff: travel authorizations, travel and project reimbursements, purchase orders, grant contracting and subawards. Maintain expenditure cost tracking by project and category. Respond to SF State enquiries. Financial and Grant Management, Pre-Award Support NERR Principal Investigators with pre-award grant proposal development, including coordination with Office of Research and Sponsored Program, coordinating funding opportunity notices, budget development, grant information input to state and federal grant submission online portals. Administrative Support Schedule meetings, coordinate communications, and assist NERR Manager and staff with other administrative tasks, special events, note taking at meetings, calendar management, meeting agendas and action items tracking, volunteer hours tracking, online accounts management (domain names, hosts, outreach service providers). Other duties as assigned Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Demonstrated proficiency in University pre- and post-award grant management processes and procedures Demonstrated proficiency in Microsoft Excel necessary, proficiency in Access or similar database program beneficial General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods especially of institutions like SF State. Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Ability to learn, interpret, and apply a wide variety of policies and procedures and impacting the applicable program, organizational unit, and/or administrative specialty. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. A background check (which may include: checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. Preferred Qualifications Five years administrative, grant coordination, and accounting experience. Strong knowledge of generally accepted accounting principles. High proficiency in cost tracking across multiple grants. High proficiency in working with grant administrators within SFSU, with grant staff at grantor organizations, and with University procurement procedures. Experience with performing a variety of administrative, fiscal and analytical duties of limited to moderate complexity and/or day-to-day administration of a program within an organizational unit. Work activities relate primarily to operations and procedures. Ability to coordinate projects within and across organizational units. Ability to handle multiple work priorities and accountability for own work results. Ability to use independent judgment to make decisions, interpret, and apply a wide range of policies and procedures related to the program area and/or administrative specialties; ability to follow standard procedures and practices. Independent problem solving including use of precedents to solve a wide range of administrative problems related to day-to-day work unit and program operations Ability to effectively interpret, organize, and present information and ideas verbally and in writing Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Ability to maintain and improve the systems necessary for efficient tracking of all fiscal and accounting information for the Reserve. Ability to review and evaluate reports received from the University and work with appropriate staff to resolve accounting problems and issues in a timely manner. Ability to develop creative solutions and adapt current operating procedures to accommodate new conditions; respond quickly and effectively to needs of the Manager and staff while ensuring compliance at all levels. Environmental/Physical/Special Most possess a valid California Driver’s License. Ability to move 30 pounds of boxes Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Aug 23 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title EOS & NERR Administrative Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/Estuary & Ocean Science Center/SF Bay National Estuarine Research Reserve Appointment Type Temporary: Position will end on or before December 31, 2024. Permanent status cannot be earned in this grant funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding. Time Base Full time (1.0) Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $5,500.00 per month ($66,000.00 Annually) Salary is commensurate with experience. Position Summary Administrative Coordinator will work for the San Francisco Bay National Estuarine Research Reserve (NERR) at Estuary and Ocean Science Center on the Romberg Tiburon Campus of San Francisco State University (SFSU), in Tiburon, CA. The position will be half time. The Administrative Coordinator will serve as a key contact between SFSU (Office of Research and Sponsored Programs), NOAA, and NERR staff and will assist the NERR Reserve Manager. The Administrative Coordinator will provide pre- and post-award grant support between the NERR and SFSU (prepare and interpret budgets and accounting reports; troubleshoot any discrepancies with appropriate campus offices; provide the NERR Manager with monthly financial reports; and assist with procurement and reimbursements) and grantors and subawardees (progress reporting, support with procurement and invoicing). Provide coordination support on human resources. Provide support with a variety of administrative tasks (scheduling meetings, planning special events, and supporting projects). Activities will also include working to support other NERR staff in support of our missions. Position Information Financial and Grant Management, Post-Award Maintain financial tracking of projects post award, utilizing data from the SF State Financial Data Warehouse and from purchasing activities, and provide monthly summaries. Ensure efficiency and continuity between multiple project accounts. Track calendar of all required reporting, and accounts close out. Monitor contract invoicing to assure compliance with SF State policies and procedures. Maintain allocations and reporting of expenses and salaries across projects. Support NERR Manager and SFSU Grants Administrator in preparing and submitting compliance reports. Support NERR Manager on human resource needs, including coordinating with ORSP, coordinating annual reviews, hiring assistance, volunteers coordination. Administer procurement and purchase-card reporting. Process paperwork for NERR Manager and staff: travel authorizations, travel and project reimbursements, purchase orders, grant contracting and subawards. Maintain expenditure cost tracking by project and category. Respond to SF State enquiries. Financial and Grant Management, Pre-Award Support NERR Principal Investigators with pre-award grant proposal development, including coordination with Office of Research and Sponsored Program, coordinating funding opportunity notices, budget development, grant information input to state and federal grant submission online portals. Administrative Support Schedule meetings, coordinate communications, and assist NERR Manager and staff with other administrative tasks, special events, note taking at meetings, calendar management, meeting agendas and action items tracking, volunteer hours tracking, online accounts management (domain names, hosts, outreach service providers). Other duties as assigned Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Demonstrated proficiency in University pre- and post-award grant management processes and procedures Demonstrated proficiency in Microsoft Excel necessary, proficiency in Access or similar database program beneficial General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods especially of institutions like SF State. Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Ability to learn, interpret, and apply a wide variety of policies and procedures and impacting the applicable program, organizational unit, and/or administrative specialty. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. A background check (which may include: checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. Preferred Qualifications Five years administrative, grant coordination, and accounting experience. Strong knowledge of generally accepted accounting principles. High proficiency in cost tracking across multiple grants. High proficiency in working with grant administrators within SFSU, with grant staff at grantor organizations, and with University procurement procedures. Experience with performing a variety of administrative, fiscal and analytical duties of limited to moderate complexity and/or day-to-day administration of a program within an organizational unit. Work activities relate primarily to operations and procedures. Ability to coordinate projects within and across organizational units. Ability to handle multiple work priorities and accountability for own work results. Ability to use independent judgment to make decisions, interpret, and apply a wide range of policies and procedures related to the program area and/or administrative specialties; ability to follow standard procedures and practices. Independent problem solving including use of precedents to solve a wide range of administrative problems related to day-to-day work unit and program operations Ability to effectively interpret, organize, and present information and ideas verbally and in writing Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Ability to maintain and improve the systems necessary for efficient tracking of all fiscal and accounting information for the Reserve. Ability to review and evaluate reports received from the University and work with appropriate staff to resolve accounting problems and issues in a timely manner. Ability to develop creative solutions and adapt current operating procedures to accommodate new conditions; respond quickly and effectively to needs of the Manager and staff while ensuring compliance at all levels. Environmental/Physical/Special Most possess a valid California Driver’s License. Ability to move 30 pounds of boxes Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Aug 23 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Westminster, Colorado
West View Recreation Center, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Guest Relations Clerk position performs work of a varied and routine nature, which includes providing guest service, performing a number of registration functions, point of sale transactions, and/or assisting with other department work. Once trained, employees must be able to perform with minimal supervision in a fast-paced leisure facility environment. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.” Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and builds trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current guest service and business practices, using office equipment and computer software Demonstrate excellent skills in guest/host relations Learn routine business procedures within 6-month training period and access information. Understand and carry out oral and written instructions Handle consistent cash transactions accurately Assist the public and City staff in a friendly and helpful manner establishing effective working relationships Maintain moderately complex records diligently and accurately Work in a high-usage/fast-paced recreation facility environment Demonstrate knowledge or experience in the operation of standard office equipment including the personal computer, telephone, copy machine, and cash drawers Demonstrate familiarity with Microsoft Windows and recreation software JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities, and Tasks 1. Perform reception and guest relations duties in a fast-paced, high volume environment, which may include: Selling membership passes, taking program registrations, completing point of sale transactions and merchandise sales, making court reservations, taking general admissions, performing ID verifications, and handling high-volume telephone calls Directing individuals to proper locations, providing information, and other activities that serve the center guests Scheduling rooms and birthday parties and assisting with rental requests Maintaining, ordering, and inventorying coffee, office and pro shop supplies, and displays 2. Complete accurate transactions (cash, check, credit card, gift card) and reconcile at end of shift 3. Sort and file various types of correspondence, material, and documents 4. Assist in marketing efforts including proofing seasonal brochures, flyers, and special campaigns 5. Provide information related to department facilities, programs, and activities using phone, e-mail, and personal contacts 6. Monitor guest adherence to facility policies and procedures and report disruptive behavior 7. Assist in the maintenance of various records and manuals such as inventory, activity reports, billing, receipts, membership passes, reservations, and minor financial accounts 8. Assist in the supervision of community service workers and volunteers 9. Maintain lost and found 10. Clean facility by monitoring restrooms and other various cleaning as needed or assigned 11. Maintain regular and punctual attendance Other Duties and Responsibilities for Guest Relations Clerk I 1. Conduct facility tours for potential new members 2. Monitor participants and activities in the facility Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : Must be at least 18 years of age Graduation from high school or GED Must possess or be able to obtain first aid, AED and CPR Certification within sixty (60) days of hire Keyboard speed of 25 words per minute Preferred : Familiarity with current computer applications, specifically RecTrac Cash handling experience A minimum of one (1) year customer service experience in a fast-paced environment Knowledge of Spanish and/or other languages Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is both sedentary in nature, and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; computer use; frequent walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods Frequent squatting, bending, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional kneeling, crawling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, pushing, and pulling of up to ten (10) pounds to move material and supplies; occasional lifting, pushing, and pulling of up to fifty (50)pounds with dollies and carts; infrequent lifting, pushing, and pulling of up to sixty (60) pounds with dollies and carts WORKING CONDITIONS Work is constantly indoors and is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment Cash register, telephone, fax machine, photocopy machine, calculator, scanner, books and files, personal computers, and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Drug screen Physical Must be legally entitled to work in the United States Employees not assigned benefits are employees working less than 20 hours a week, temporary employees, seasonal employees, and hourly employees. Closing Date/Time: 5/6/2024 8:30 AM Mountain
Apr 23, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Guest Relations Clerk position performs work of a varied and routine nature, which includes providing guest service, performing a number of registration functions, point of sale transactions, and/or assisting with other department work. Once trained, employees must be able to perform with minimal supervision in a fast-paced leisure facility environment. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.” Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and builds trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current guest service and business practices, using office equipment and computer software Demonstrate excellent skills in guest/host relations Learn routine business procedures within 6-month training period and access information. Understand and carry out oral and written instructions Handle consistent cash transactions accurately Assist the public and City staff in a friendly and helpful manner establishing effective working relationships Maintain moderately complex records diligently and accurately Work in a high-usage/fast-paced recreation facility environment Demonstrate knowledge or experience in the operation of standard office equipment including the personal computer, telephone, copy machine, and cash drawers Demonstrate familiarity with Microsoft Windows and recreation software JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities, and Tasks 1. Perform reception and guest relations duties in a fast-paced, high volume environment, which may include: Selling membership passes, taking program registrations, completing point of sale transactions and merchandise sales, making court reservations, taking general admissions, performing ID verifications, and handling high-volume telephone calls Directing individuals to proper locations, providing information, and other activities that serve the center guests Scheduling rooms and birthday parties and assisting with rental requests Maintaining, ordering, and inventorying coffee, office and pro shop supplies, and displays 2. Complete accurate transactions (cash, check, credit card, gift card) and reconcile at end of shift 3. Sort and file various types of correspondence, material, and documents 4. Assist in marketing efforts including proofing seasonal brochures, flyers, and special campaigns 5. Provide information related to department facilities, programs, and activities using phone, e-mail, and personal contacts 6. Monitor guest adherence to facility policies and procedures and report disruptive behavior 7. Assist in the maintenance of various records and manuals such as inventory, activity reports, billing, receipts, membership passes, reservations, and minor financial accounts 8. Assist in the supervision of community service workers and volunteers 9. Maintain lost and found 10. Clean facility by monitoring restrooms and other various cleaning as needed or assigned 11. Maintain regular and punctual attendance Other Duties and Responsibilities for Guest Relations Clerk I 1. Conduct facility tours for potential new members 2. Monitor participants and activities in the facility Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : Must be at least 18 years of age Graduation from high school or GED Must possess or be able to obtain first aid, AED and CPR Certification within sixty (60) days of hire Keyboard speed of 25 words per minute Preferred : Familiarity with current computer applications, specifically RecTrac Cash handling experience A minimum of one (1) year customer service experience in a fast-paced environment Knowledge of Spanish and/or other languages Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is both sedentary in nature, and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; computer use; frequent walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods Frequent squatting, bending, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional kneeling, crawling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, pushing, and pulling of up to ten (10) pounds to move material and supplies; occasional lifting, pushing, and pulling of up to fifty (50)pounds with dollies and carts; infrequent lifting, pushing, and pulling of up to sixty (60) pounds with dollies and carts WORKING CONDITIONS Work is constantly indoors and is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment Cash register, telephone, fax machine, photocopy machine, calculator, scanner, books and files, personal computers, and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Drug screen Physical Must be legally entitled to work in the United States Employees not assigned benefits are employees working less than 20 hours a week, temporary employees, seasonal employees, and hourly employees. Closing Date/Time: 5/6/2024 8:30 AM Mountain
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $70,000 per year to $85,000 per year. This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President. The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement. The CSU has 14 paid holidays, one personal holiday and the position earns 24 days of vacation and 12 days of sick leave per year. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrator I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Manager of Stewardship & Prospect Research reports to the Associate Vice President of Development and will work directly with Advancement Services, Development, Alumni & Constituent Engagement, and the Communications & Marketing teams in Advancement Services Department. The incumbent will also interface with university faculty, staff, donors, prospects, students and volunteers. This position's work ranges from regular administrative duties to special projects, assignments and duties requiring independent decision-making, collaborative teamwork, and exceptional writing and interpersonal skills. The incumbent performs project work and coordination, and supports the policies, procedures, goals and objectives of the department and the division. Responsibilities Donor Stewardship: Create and send endowment reports to donors on an annual basis. Manage gift acknowledgement process for annual and major donors with the Development & Data Analyst. Review gift agreements in coordination with the major gifts team, track progress and process. Correspond with students in collaboration with Financial Aid to write letters of gratitude to be sent to scholarship donors and/or their family members. Create new thank you letter templates on a regular basis (at least 2x per year). Work with financial aid and college deans to review and allocate scholarships to students on a quarterly basis. Create specialty stewardship communications to send to major donors. Work with communications and marketing to develop messaging for stewardship initiatives, major gift announcements, press releases and giving infographic summary. Implement stewardship for special initiatives and campaigns as directed. Foster lasting relationships between the university and its philanthropic donors through appropriate stewardship and engagement. Help cultivate relationships with prospects and donors through stewardship reports, mailings and phone contact. Prospect Research: Conduct donor research on individual donors and prospects through batch screenings. Create written donor profiles and briefings as requested by the major gifts team. Record contact reports and process record updates in FPM. Collaborate with the Director of Advancement Services to ensure DoD portfolios are fresh and accurate. Research and communicate emerging trends and best practices in donor engagement and stewardship. Gather narrative and financial gift information for scholarships, fellowships, endowed chairs, major donors, etc., as appropriate. Remain competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and / or courses directed by the supervisor. Other duties and special projects as assigned. Minimum Qualifications Bachelor's degree or an equivalent combination of education and work experience in a related field. Three (3) years of professional experience in fundraising, constituent relations or a related field. One (1) or more years of management experience including but not limited to supervising/managing professional staff. Required Qualifications Knowledge and exceptional skills in project coordination, problem-solving, and marketing. Exceptional written and interpersonal communication skills. Ability to identify and adapt to shifting priorities, be flexible and resourceful, and manage multi-phase projects from inception to completion. Have a creative and entrepreneurial spirit and strong negotiation skills. Skilled in exercising professionalism and diplomacy with numerous constituencies, demonstrating an ability to work with, build consensus, and gain the respect of university officials, Advancement colleagues, faculty, trustees, and high-level donors and prospects. Ability to consistently meet deadlines. Strong organizational skills, including a commitment to, and track record in, both strategic and operational planning. Ability to apply the guiding principles and best practices of fundraising. Proficiency in using standard computer applications and basic design software. Must be able to work beyond traditional work hours and on occasional holidays. Ability to travel and adjust working hours to meet special needs. Preferred Skills and Knowledge Prior experience in planning and executing communications and stewardship support for a comprehensive fundraising campaign in a university setting. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Manager of Stewardship & Prospect Research will be evaluated on each. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Apr 30 2024 Pacific Daylight Time Applications close: Jul 06 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $70,000 per year to $85,000 per year. This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President. The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement. The CSU has 14 paid holidays, one personal holiday and the position earns 24 days of vacation and 12 days of sick leave per year. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrator I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Manager of Stewardship & Prospect Research reports to the Associate Vice President of Development and will work directly with Advancement Services, Development, Alumni & Constituent Engagement, and the Communications & Marketing teams in Advancement Services Department. The incumbent will also interface with university faculty, staff, donors, prospects, students and volunteers. This position's work ranges from regular administrative duties to special projects, assignments and duties requiring independent decision-making, collaborative teamwork, and exceptional writing and interpersonal skills. The incumbent performs project work and coordination, and supports the policies, procedures, goals and objectives of the department and the division. Responsibilities Donor Stewardship: Create and send endowment reports to donors on an annual basis. Manage gift acknowledgement process for annual and major donors with the Development & Data Analyst. Review gift agreements in coordination with the major gifts team, track progress and process. Correspond with students in collaboration with Financial Aid to write letters of gratitude to be sent to scholarship donors and/or their family members. Create new thank you letter templates on a regular basis (at least 2x per year). Work with financial aid and college deans to review and allocate scholarships to students on a quarterly basis. Create specialty stewardship communications to send to major donors. Work with communications and marketing to develop messaging for stewardship initiatives, major gift announcements, press releases and giving infographic summary. Implement stewardship for special initiatives and campaigns as directed. Foster lasting relationships between the university and its philanthropic donors through appropriate stewardship and engagement. Help cultivate relationships with prospects and donors through stewardship reports, mailings and phone contact. Prospect Research: Conduct donor research on individual donors and prospects through batch screenings. Create written donor profiles and briefings as requested by the major gifts team. Record contact reports and process record updates in FPM. Collaborate with the Director of Advancement Services to ensure DoD portfolios are fresh and accurate. Research and communicate emerging trends and best practices in donor engagement and stewardship. Gather narrative and financial gift information for scholarships, fellowships, endowed chairs, major donors, etc., as appropriate. Remain competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and / or courses directed by the supervisor. Other duties and special projects as assigned. Minimum Qualifications Bachelor's degree or an equivalent combination of education and work experience in a related field. Three (3) years of professional experience in fundraising, constituent relations or a related field. One (1) or more years of management experience including but not limited to supervising/managing professional staff. Required Qualifications Knowledge and exceptional skills in project coordination, problem-solving, and marketing. Exceptional written and interpersonal communication skills. Ability to identify and adapt to shifting priorities, be flexible and resourceful, and manage multi-phase projects from inception to completion. Have a creative and entrepreneurial spirit and strong negotiation skills. Skilled in exercising professionalism and diplomacy with numerous constituencies, demonstrating an ability to work with, build consensus, and gain the respect of university officials, Advancement colleagues, faculty, trustees, and high-level donors and prospects. Ability to consistently meet deadlines. Strong organizational skills, including a commitment to, and track record in, both strategic and operational planning. Ability to apply the guiding principles and best practices of fundraising. Proficiency in using standard computer applications and basic design software. Must be able to work beyond traditional work hours and on occasional holidays. Ability to travel and adjust working hours to meet special needs. Preferred Skills and Knowledge Prior experience in planning and executing communications and stewardship support for a comprehensive fundraising campaign in a university setting. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Manager of Stewardship & Prospect Research will be evaluated on each. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Apr 30 2024 Pacific Daylight Time Applications close: Jul 06 2024 Pacific Daylight Time Closing Date/Time:
PLACER COUNTY, CA
Auburn, California, United States
POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Placer County Sheriff's Office is currently accepting applications for Dispatch Services Manager to plan, organize, direct, and manage public safety dispatch activities within the Sheriff's Office. This position will be responsible for preparing, monitoring, and administering the Dispatch Unit’s budget, coordinating public safety communication services with other divisions, agencies, and departments, acting as the administrator for the Sheriff's Office emergency notification system, and providing highly complex staff assistance to sworn and non-sworn staff. The dispatch center is located in beautiful Auburn, California, less than two hours away from Reno/Tahoe or San Francisco. The dispatch center features full sit-to-stand ergonomic workstations, a locker room, a full kitchen, a quiet room, a balcony with BBQ, skylights, and second-story views from wall-to-wall windows. The center provides dispatch services for law enforcement, fire, and medical. The ideal candidate will be a dynamic leader with prior supervisory experience in dispatch center operations. They will be flexible and adaptable and possess the ability to multi-task in a fast-paced environment. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, direct, and manage public safety dispatch activities within the Sheriff's Office; to prepare, monitor, and administer the Dispatch Unit’s budget; to coordinate public safety communication services with other divisions, agencies, and departments; to act as the administrator for the Sheriff's Office emergency notification system; and to provide highly complex staff assistance to sworn and non-sworn staff. DISTINGUISHING CHARACTERISTICS The Manager level recognizes positions that provide full line and functional management responsibility for the Dispatch Unit within the Sheriff’s Office. This single position class is distinguished from the supervisory levels in the Dispatch Unit in that it includes responsibility for budget management, coordination of services with other agencies and County departments, and for providing strategic leadership to address changing technology and emergency communications services demands. SUPERVISION RECEIVED AND EXERCISED Receives administrative direction from higher-level sworn staff. Exercises direct supervision over supervisory, technical, and clerical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and implement Dispatch Unit goals, objectives, policies, and procedures for improved workflow and efficiency; write and update procedures manual(s) related to dispatch/emergency communications services as needed. Plan, organize, direct, and manage the activities within the Dispatch Unit including managing staff, coordinating vendor contracts, and providing assistance to sworn staff on technical and operational issues. Direct, oversee, and participate in the development of the Dispatch Unit’s work plan; assign work activities, projects, and programs; monitor work-flow; and review and evaluate work products, methods, and procedures. Prepare the Dispatch Unit’s budget; assist in budget implementation; participate in the forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor, and control expenses; administer the approved budget. Recommend the appointment of staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the Dispatch Unit. Provide direction and guidance to subordinate staff as they undertake staff development; identify and track training needs; initiate training programs and evaluate training activities. Ensure security of access to restricted telecommunications and computer terminals by means of orders, inspection, supervision, and discipline; as agency terminal coordinator, disseminate current law enforcement automated bulletins to system users (i.e., DOJ, CLETS, NCIC, etc.). Analyze and troubleshoot multiple communication systems; refer significant communication systems failures to the proper source of service; consult with vendors regarding communication services equipment and techniques; assist in systems analysis and make recommendations for efficiency. Provide training for supervisory staff in personnel management functions such as counseling, discipline, performance evaluation, and public relations; ensure that staff in the unit are trained in the systems and procedures related to the dispatch functions, including the operation of related systems and equipment; troubleshoot problems and respond to questions and inquiries from other Sheriff’s Office staff. Manage and maintain Peace Officer and Standards Training (P.O.S.T.) requirements for staff within the Dispatch Unit. Perform specialized research and analysis of Dispatch Unit data to assist in the legal defense of the County arising from emergency services; prepare statistical data and appear in court, when necessary. Build and maintain positive working relationships with co-workers, other County employees, vendors and the public using principles of good customer service. Represent the Placer County Dispatch Unit to outside agencies, vendors, and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary. Act as liaison with federal, state, and local governmental agencies regarding dispatch and emergency communication services matters; coordinate the operation of the Dispatch Unit with other user agencies and ensure proper compliance. Act as the Sheriff's Office CLETS Coordinator for the Department of Justice (DOJ), ensure agency compliance, and perform on-site audits, as necessary. Research and prepare technical and administrative reports; prepare written correspondence. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor dispatch center environment with controlled temperature conditions and varying noise levels and may require travel to and from locations in a variety of outdoor weather conditions. Position may require working on weekends, holidays, and odd or irregular hours and may be subject to emergency call-out as well as unusual and prolonged work schedules, and working multiple shifts during emergencies, critical incidents, or as required to meet service needs. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five (5) years of increasingly responsible law enforcement experience directly related to public safety dispatching, including two (2) years of supervisory responsibility. Training: Equivalent to a bachelor’s degree from an accredited college or university with major course work in business administration, criminal justice or a related field. Requirement License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Successful completion of the P.O.S.T. certified Basic Dispatcher course; or the P.O.S.T. Basic Dispatcher course prior to appointment. Must maintain a valid CPR certificate. Successful completion of the P.O.S.T. Civilian or Sworn Supervisory course within twelve months of appointment. Successful completion of the CLETS Training Certificate (Train the Trainer) within twelve months of appointment. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of public safety administration including organization, budgeting, and human resource management of dispatch functions. Operations, terminology, regulations, services, and procedures used in emergency dispatch functions. Equipment, tools, and materials used in an automated public safety dispatch center. Principles and practices of leadership, motivation, team building and conflict resolution. Pertinent local, state, and federal rules, regulations, and laws. Modern office procedures, methods and computer equipment. Principles and practices of policy development. Principles and practices of organizational analysis and management Budgeting procedures and techniques. Principles and practices of supervision, training, and personnel management. Criminal justice procedures and record keeping. Correct English usage including spelling, grammar, and punctuation. Ability to: On a continuous basis, know and understand all aspects of the job; collect, understand, analyze, interpret, recall, and explain information received from a variety of sources including policies, procedures, rules, work papers, and regulations; identify different voices and sounds on the radio and telephone; listen and interpret radio codes correctly and translate information to the public and law enforcement staff; know various locations and addresses; refer to multiple computer screens for messages and other relevant information; read maps quickly and accurately; receive information from the public and problem solve the situation; manage multiple tasks and projects simultaneously and quickly switch between tasks; focus on a single task for long periods of time; work with frequent interruptions and that includes various background noises such as telephones ringing, multiple frequency radio traffic, and general conversation; and decipher and differentiate various verbal and non-verbal auditory sounds and cues at variable intensities. On a continuous basis, sit at a desk or console for long periods of time. Intermittently walk, stand, bend, twist, squat, and reach to access office equipment; perform simple grasping and fine manipulation; speak, use a telephone, write, and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions; lift light weight. Organize, implement, and direct the operations and activities of a public safety communications/dispatch center. Explain to the public how their concern will be handled. Organize and direct the operations of the Sheriff’s Dispatch Unit. Analyze budget and technical reports; prepare and administer the Dispatch Unit budget. Interpret and evaluate staff reports; know and enforce laws, regulations, and codes related to dispatch, public safety, and staff management. Select, supervise, train, motivate, and evaluate staff; observe performance and provide feedback to staff; administer progressive discipline or other corrective action as needed. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Perform CLETS audits as mandated by the Department of Justice. Gain cooperation through discussion and persuasion. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Maintain an efficient, calm demeanor in handling adverse or emergency situations and direct others to do the same. Operate software and equipment associated with the dispatch functions including 911 (basic and advanced), telephone and radio, audio logger, emergency alert, computer-aided dispatch (CAD), Record Management (RMS), and case management (CMS) systems . Operate computerized keyboards and other related equipment at a speed necessary for successful job performance. Work assigned shift, including weekends, holidays, and odd or irregular hours, be subject to emergency call-out and work unusual and prolonged work schedules, work multiple shifts during emergencies, critical incidents, or as required to meet service needs. Communicate clearly and concisely, both verbally and in writing. Work with various cultural and ethnic groups in a tactful and efficient manner. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Management FLSA Status: Exempt CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at AMarthaler@Placer.ca.gov or (530) 886-4664. Closing Date/Time: 5/20/2024 5:00:00 PM
Apr 30, 2024
Full Time
POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Placer County Sheriff's Office is currently accepting applications for Dispatch Services Manager to plan, organize, direct, and manage public safety dispatch activities within the Sheriff's Office. This position will be responsible for preparing, monitoring, and administering the Dispatch Unit’s budget, coordinating public safety communication services with other divisions, agencies, and departments, acting as the administrator for the Sheriff's Office emergency notification system, and providing highly complex staff assistance to sworn and non-sworn staff. The dispatch center is located in beautiful Auburn, California, less than two hours away from Reno/Tahoe or San Francisco. The dispatch center features full sit-to-stand ergonomic workstations, a locker room, a full kitchen, a quiet room, a balcony with BBQ, skylights, and second-story views from wall-to-wall windows. The center provides dispatch services for law enforcement, fire, and medical. The ideal candidate will be a dynamic leader with prior supervisory experience in dispatch center operations. They will be flexible and adaptable and possess the ability to multi-task in a fast-paced environment. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, direct, and manage public safety dispatch activities within the Sheriff's Office; to prepare, monitor, and administer the Dispatch Unit’s budget; to coordinate public safety communication services with other divisions, agencies, and departments; to act as the administrator for the Sheriff's Office emergency notification system; and to provide highly complex staff assistance to sworn and non-sworn staff. DISTINGUISHING CHARACTERISTICS The Manager level recognizes positions that provide full line and functional management responsibility for the Dispatch Unit within the Sheriff’s Office. This single position class is distinguished from the supervisory levels in the Dispatch Unit in that it includes responsibility for budget management, coordination of services with other agencies and County departments, and for providing strategic leadership to address changing technology and emergency communications services demands. SUPERVISION RECEIVED AND EXERCISED Receives administrative direction from higher-level sworn staff. Exercises direct supervision over supervisory, technical, and clerical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and implement Dispatch Unit goals, objectives, policies, and procedures for improved workflow and efficiency; write and update procedures manual(s) related to dispatch/emergency communications services as needed. Plan, organize, direct, and manage the activities within the Dispatch Unit including managing staff, coordinating vendor contracts, and providing assistance to sworn staff on technical and operational issues. Direct, oversee, and participate in the development of the Dispatch Unit’s work plan; assign work activities, projects, and programs; monitor work-flow; and review and evaluate work products, methods, and procedures. Prepare the Dispatch Unit’s budget; assist in budget implementation; participate in the forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor, and control expenses; administer the approved budget. Recommend the appointment of staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the Dispatch Unit. Provide direction and guidance to subordinate staff as they undertake staff development; identify and track training needs; initiate training programs and evaluate training activities. Ensure security of access to restricted telecommunications and computer terminals by means of orders, inspection, supervision, and discipline; as agency terminal coordinator, disseminate current law enforcement automated bulletins to system users (i.e., DOJ, CLETS, NCIC, etc.). Analyze and troubleshoot multiple communication systems; refer significant communication systems failures to the proper source of service; consult with vendors regarding communication services equipment and techniques; assist in systems analysis and make recommendations for efficiency. Provide training for supervisory staff in personnel management functions such as counseling, discipline, performance evaluation, and public relations; ensure that staff in the unit are trained in the systems and procedures related to the dispatch functions, including the operation of related systems and equipment; troubleshoot problems and respond to questions and inquiries from other Sheriff’s Office staff. Manage and maintain Peace Officer and Standards Training (P.O.S.T.) requirements for staff within the Dispatch Unit. Perform specialized research and analysis of Dispatch Unit data to assist in the legal defense of the County arising from emergency services; prepare statistical data and appear in court, when necessary. Build and maintain positive working relationships with co-workers, other County employees, vendors and the public using principles of good customer service. Represent the Placer County Dispatch Unit to outside agencies, vendors, and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary. Act as liaison with federal, state, and local governmental agencies regarding dispatch and emergency communication services matters; coordinate the operation of the Dispatch Unit with other user agencies and ensure proper compliance. Act as the Sheriff's Office CLETS Coordinator for the Department of Justice (DOJ), ensure agency compliance, and perform on-site audits, as necessary. Research and prepare technical and administrative reports; prepare written correspondence. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor dispatch center environment with controlled temperature conditions and varying noise levels and may require travel to and from locations in a variety of outdoor weather conditions. Position may require working on weekends, holidays, and odd or irregular hours and may be subject to emergency call-out as well as unusual and prolonged work schedules, and working multiple shifts during emergencies, critical incidents, or as required to meet service needs. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five (5) years of increasingly responsible law enforcement experience directly related to public safety dispatching, including two (2) years of supervisory responsibility. Training: Equivalent to a bachelor’s degree from an accredited college or university with major course work in business administration, criminal justice or a related field. Requirement License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Successful completion of the P.O.S.T. certified Basic Dispatcher course; or the P.O.S.T. Basic Dispatcher course prior to appointment. Must maintain a valid CPR certificate. Successful completion of the P.O.S.T. Civilian or Sworn Supervisory course within twelve months of appointment. Successful completion of the CLETS Training Certificate (Train the Trainer) within twelve months of appointment. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of public safety administration including organization, budgeting, and human resource management of dispatch functions. Operations, terminology, regulations, services, and procedures used in emergency dispatch functions. Equipment, tools, and materials used in an automated public safety dispatch center. Principles and practices of leadership, motivation, team building and conflict resolution. Pertinent local, state, and federal rules, regulations, and laws. Modern office procedures, methods and computer equipment. Principles and practices of policy development. Principles and practices of organizational analysis and management Budgeting procedures and techniques. Principles and practices of supervision, training, and personnel management. Criminal justice procedures and record keeping. Correct English usage including spelling, grammar, and punctuation. Ability to: On a continuous basis, know and understand all aspects of the job; collect, understand, analyze, interpret, recall, and explain information received from a variety of sources including policies, procedures, rules, work papers, and regulations; identify different voices and sounds on the radio and telephone; listen and interpret radio codes correctly and translate information to the public and law enforcement staff; know various locations and addresses; refer to multiple computer screens for messages and other relevant information; read maps quickly and accurately; receive information from the public and problem solve the situation; manage multiple tasks and projects simultaneously and quickly switch between tasks; focus on a single task for long periods of time; work with frequent interruptions and that includes various background noises such as telephones ringing, multiple frequency radio traffic, and general conversation; and decipher and differentiate various verbal and non-verbal auditory sounds and cues at variable intensities. On a continuous basis, sit at a desk or console for long periods of time. Intermittently walk, stand, bend, twist, squat, and reach to access office equipment; perform simple grasping and fine manipulation; speak, use a telephone, write, and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions; lift light weight. Organize, implement, and direct the operations and activities of a public safety communications/dispatch center. Explain to the public how their concern will be handled. Organize and direct the operations of the Sheriff’s Dispatch Unit. Analyze budget and technical reports; prepare and administer the Dispatch Unit budget. Interpret and evaluate staff reports; know and enforce laws, regulations, and codes related to dispatch, public safety, and staff management. Select, supervise, train, motivate, and evaluate staff; observe performance and provide feedback to staff; administer progressive discipline or other corrective action as needed. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Perform CLETS audits as mandated by the Department of Justice. Gain cooperation through discussion and persuasion. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Maintain an efficient, calm demeanor in handling adverse or emergency situations and direct others to do the same. Operate software and equipment associated with the dispatch functions including 911 (basic and advanced), telephone and radio, audio logger, emergency alert, computer-aided dispatch (CAD), Record Management (RMS), and case management (CMS) systems . Operate computerized keyboards and other related equipment at a speed necessary for successful job performance. Work assigned shift, including weekends, holidays, and odd or irregular hours, be subject to emergency call-out and work unusual and prolonged work schedules, work multiple shifts during emergencies, critical incidents, or as required to meet service needs. Communicate clearly and concisely, both verbally and in writing. Work with various cultural and ethnic groups in a tactful and efficient manner. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Management FLSA Status: Exempt CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at AMarthaler@Placer.ca.gov or (530) 886-4664. Closing Date/Time: 5/20/2024 5:00:00 PM
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Liberal Arts, Public Administration, Business Management, or equivalent military curriculum, plus two (2) years of experience in the public safety field, which may include emergency management, fire service, law enforcement, or emergency medical services, military service, industrial safety, business disaster recovery, or a related field. Graduation with a Master’s degree in a government, management, or scientific field may substitute for one (1) year of required experience. Licenses or Certifications: Valid Class “C” Texas Driver’s License. Certified Emergency Manager by the International Association of Emergency Managers or ability to acquire certification within two (2) years of employment. Notes to Applicants Under minimal direction of the Emergency Plans Officer Senior, this position resides in the Homeland Security and Emergency Management ( HSEM ) Division: Job responsibilities will include: Coordinates, develops, and implements components of the Emergency Operations Plan Ensures compliance of the Emergency Management Accreditation Program ( EMAP ) Supports continuity of operations ( COOP ) planning Supports special events & the Emergency Operations Center ( EOC ) Acts as Duty Officer (DO) on a rotation basis Coordinates and/or participates in preparedness & hazard mitigation, projects, workshops, and training and exercise programs Successful candidates will demonstrate: Ability to function calmly, effectively, and decisively in emergency situations Ability to lead, train and motivate others to achieve organizational success Ability to work on a wide variety of tasks and large projects simultaneously - prioritizing and problem solving and produce timely and tangible results Ability to adapt to a rapidly changing environment while ensuring organizational direction and alignment Flexibility with regard to work hours and the ability to work extended periods during an activation of the EOC When completing the City of Austin employment application: The City of Austin employment application is an official document; please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. A résumé is required but will not substitute for a complete employment application. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. Driving Requirement: This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Pay Range $27.16 - $32.87 Hours Monday - Friday; 8:00 a.m. - 5:00 p.m. This position is considered essential and will be required to report to the Emergency Operations Center ( EOC ), as directed in advance, or in response to an emergency, and my include nights (overnights), weekends, holidays, etc. Job Close Date 05/09/2024 Type of Posting External Department Management Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5010 Old Manor Road, Austin, TX Preferred Qualifications Preferred Experience: Experience providing support during emergencies, disasters and major incidents such as flooding, wildfires, ice storms and other natural and man-made disasters Experience maintaining emergency management plans (including continuity of operations plans) and procedures Experience conducting or facilitating emergency management training, exercises, and drills Experience delivering presentations to community groups and organizations Experience working with National Incident Management System ( NIMS ) and the Incident Command System ( ICS ) Bilingual in English/Spanish, or other language Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists developing and implementing departmental and public education training programs and disaster exercises. Reviews and modifies planning issues, coordinates planning groups and committees, prepares plan drafts, and distributes final plan products. Assists agencies in developing internal emergency standard operating procedures and action plans. Conducts interviews and provides information to the news media. Bears responsibility for operating guides and in maintaining emergency management computer databases and information systems. Assists in coordinating disaster exercises including identifying exercise scenario and objectives, coordinating exercise planning groups, and monitoring and evaluating exercises. Attends various meetings with government and private sector agencies and officials throughout the City of Austin and Travis County. Coordinates the work activities of interns and volunteers such as military or amateur radio service organizations. Bears responsibility for division budget activities. Delivers presentations on emergency management topics to community groups and organizations. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the operation of Local, State, and Federal governments in general and public safety. Knowledge of emergency management-related issues. Knowledge of Federal, State, and Local laws. Knowledge of City practice, policy, and procedures. Knowledge of supervisory and managerial techniques and principles. Skill in using computers and related software. Skill in oral and written communication, including presentations. Skill in handling multiple tasks and prioritizing. Skill in planning and organizing. Skill in data analysis and problem solving. Ability to facilitate cooperative group decision making among diverse organizations and individuals serving on planning committees. Ability to deal effectively and cooperatively with a wide range of Local, State, and Federal government officials, the news media, and private business people. Ability to operate a variety of communications and audio-video systems maintained in the Emergency Operations Center. Ability to handle extremely intense and chaotic emergency situations. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Emergency Plans Officer position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Liberal Arts, Public Administration, Business Management, or equivalent military curriculum, plus two (2) years of experience in the public safety field, which may include emergency management, fire service, law enforcement, or emergency medical services, military service, industrial safety, business disaster recovery, or a related field. Graduation with a Master's degree in a government, management, or scientific field may substitute for one (1) year of required experience. Do you meet these minimum qualifications? Yes No * Please select the answer that best describes your status with regard to the required certification. I am a Certified Emergency Manager (CEM) awarded by the International Association of Emergency Managers. I am not currently a Certified Emergency Manager but will obtain the required certification within two years of employment. I will not be able to obtain the required certification. * Describe your knowledge of and experience with the National Incident Management System (NIMS) and the Incident Command System (ICS), and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Are you bilingual? Please describe which languages you read, write, and speak and your level of fluency. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * Do you have experience with developing, reviewing or revising the following? (Check all that apply) Standard Operating Procedures Emergency Preparedness and Response Plans Continuity of Operations Plans None of the above * Which of the following experience do you have? (Select all that apply) I have experience facilitating and conducting drills, workshops and exercises related to emergency planning and response I have experience with database systems/software solutions for emergency preparedness and response, data analysis, records management, continuity planning, and real-time information sharing None of the above Optional & Required Documents Required Documents Resume Cover Letter Optional Documents
Apr 26, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Liberal Arts, Public Administration, Business Management, or equivalent military curriculum, plus two (2) years of experience in the public safety field, which may include emergency management, fire service, law enforcement, or emergency medical services, military service, industrial safety, business disaster recovery, or a related field. Graduation with a Master’s degree in a government, management, or scientific field may substitute for one (1) year of required experience. Licenses or Certifications: Valid Class “C” Texas Driver’s License. Certified Emergency Manager by the International Association of Emergency Managers or ability to acquire certification within two (2) years of employment. Notes to Applicants Under minimal direction of the Emergency Plans Officer Senior, this position resides in the Homeland Security and Emergency Management ( HSEM ) Division: Job responsibilities will include: Coordinates, develops, and implements components of the Emergency Operations Plan Ensures compliance of the Emergency Management Accreditation Program ( EMAP ) Supports continuity of operations ( COOP ) planning Supports special events & the Emergency Operations Center ( EOC ) Acts as Duty Officer (DO) on a rotation basis Coordinates and/or participates in preparedness & hazard mitigation, projects, workshops, and training and exercise programs Successful candidates will demonstrate: Ability to function calmly, effectively, and decisively in emergency situations Ability to lead, train and motivate others to achieve organizational success Ability to work on a wide variety of tasks and large projects simultaneously - prioritizing and problem solving and produce timely and tangible results Ability to adapt to a rapidly changing environment while ensuring organizational direction and alignment Flexibility with regard to work hours and the ability to work extended periods during an activation of the EOC When completing the City of Austin employment application: The City of Austin employment application is an official document; please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. A résumé is required but will not substitute for a complete employment application. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. Driving Requirement: This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Pay Range $27.16 - $32.87 Hours Monday - Friday; 8:00 a.m. - 5:00 p.m. This position is considered essential and will be required to report to the Emergency Operations Center ( EOC ), as directed in advance, or in response to an emergency, and my include nights (overnights), weekends, holidays, etc. Job Close Date 05/09/2024 Type of Posting External Department Management Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5010 Old Manor Road, Austin, TX Preferred Qualifications Preferred Experience: Experience providing support during emergencies, disasters and major incidents such as flooding, wildfires, ice storms and other natural and man-made disasters Experience maintaining emergency management plans (including continuity of operations plans) and procedures Experience conducting or facilitating emergency management training, exercises, and drills Experience delivering presentations to community groups and organizations Experience working with National Incident Management System ( NIMS ) and the Incident Command System ( ICS ) Bilingual in English/Spanish, or other language Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists developing and implementing departmental and public education training programs and disaster exercises. Reviews and modifies planning issues, coordinates planning groups and committees, prepares plan drafts, and distributes final plan products. Assists agencies in developing internal emergency standard operating procedures and action plans. Conducts interviews and provides information to the news media. Bears responsibility for operating guides and in maintaining emergency management computer databases and information systems. Assists in coordinating disaster exercises including identifying exercise scenario and objectives, coordinating exercise planning groups, and monitoring and evaluating exercises. Attends various meetings with government and private sector agencies and officials throughout the City of Austin and Travis County. Coordinates the work activities of interns and volunteers such as military or amateur radio service organizations. Bears responsibility for division budget activities. Delivers presentations on emergency management topics to community groups and organizations. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the operation of Local, State, and Federal governments in general and public safety. Knowledge of emergency management-related issues. Knowledge of Federal, State, and Local laws. Knowledge of City practice, policy, and procedures. Knowledge of supervisory and managerial techniques and principles. Skill in using computers and related software. Skill in oral and written communication, including presentations. Skill in handling multiple tasks and prioritizing. Skill in planning and organizing. Skill in data analysis and problem solving. Ability to facilitate cooperative group decision making among diverse organizations and individuals serving on planning committees. Ability to deal effectively and cooperatively with a wide range of Local, State, and Federal government officials, the news media, and private business people. Ability to operate a variety of communications and audio-video systems maintained in the Emergency Operations Center. Ability to handle extremely intense and chaotic emergency situations. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Emergency Plans Officer position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Liberal Arts, Public Administration, Business Management, or equivalent military curriculum, plus two (2) years of experience in the public safety field, which may include emergency management, fire service, law enforcement, or emergency medical services, military service, industrial safety, business disaster recovery, or a related field. Graduation with a Master's degree in a government, management, or scientific field may substitute for one (1) year of required experience. Do you meet these minimum qualifications? Yes No * Please select the answer that best describes your status with regard to the required certification. I am a Certified Emergency Manager (CEM) awarded by the International Association of Emergency Managers. I am not currently a Certified Emergency Manager but will obtain the required certification within two years of employment. I will not be able to obtain the required certification. * Describe your knowledge of and experience with the National Incident Management System (NIMS) and the Incident Command System (ICS), and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Are you bilingual? Please describe which languages you read, write, and speak and your level of fluency. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * Do you have experience with developing, reviewing or revising the following? (Check all that apply) Standard Operating Procedures Emergency Preparedness and Response Plans Continuity of Operations Plans None of the above * Which of the following experience do you have? (Select all that apply) I have experience facilitating and conducting drills, workshops and exercises related to emergency planning and response I have experience with database systems/software solutions for emergency preparedness and response, data analysis, records management, continuity planning, and real-time information sharing None of the above Optional & Required Documents Required Documents Resume Cover Letter Optional Documents