Manager of Stewardship & Prospect Research

  • Cal State University (CSU) East Bay
  • Hayward, California
  • Mar 07, 2024
Administration and Management

Job Description

Salary and Benefits

PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $70,000 per year to $85,000 per year.

This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President.

The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement. The CSU has 14 paid holidays, one personal holiday and the position earns 24 days of vacation and 12 days of sick leave per year. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval.

Classification

Administrator I

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

The Manager of Stewardship & Prospect Research reports to the Associate Vice President of Development and will work directly with Advancement Services, Development, Alumni & Constituent Engagement, and the Communications & Marketing teams in Advancement Services Department. The incumbent will also interface with university faculty, staff, donors, prospects, students and volunteers.

This position's work ranges from regular administrative duties to special projects, assignments and duties requiring independent decision-making, collaborative teamwork, and exceptional writing and interpersonal skills. The incumbent performs project work and coordination, and supports the policies, procedures, goals and objectives of the department and the division.

Responsibilities

Donor Stewardship:
  • Create and send endowment reports to donors on an annual basis.
  • Manage gift acknowledgement process for annual and major donors with the Development & Data Analyst.
  • Review gift agreements in coordination with the major gifts team, track progress and process.
  • Correspond with students in collaboration with Financial Aid to write letters of gratitude to be sent to scholarship donors and/or their family members.
  • Create new thank you letter templates on a regular basis (at least 2x per year).
  • Work with financial aid and college deans to review and allocate scholarships to students on a quarterly basis.
  • Create specialty stewardship communications to send to major donors.
  • Work with communications and marketing to develop messaging for stewardship initiatives, major gift announcements, press releases and giving infographic summary.
  • Implement stewardship for special initiatives and campaigns as directed.
  • Foster lasting relationships between the university and its philanthropic donors through appropriate stewardship and engagement.
  • Help cultivate relationships with prospects and donors through stewardship reports, mailings and phone contact.

Prospect Research:
  • Conduct donor research on individual donors and prospects through batch screenings.
  • Create written donor profiles and briefings as requested by the major gifts team.
  • Record contact reports and process record updates in FPM.
  • Collaborate with the Director of Advancement Services to ensure DoD portfolios are fresh and accurate.
  • Research and communicate emerging trends and best practices in donor engagement and stewardship.
  • Gather narrative and financial gift information for scholarships, fellowships, endowed chairs, major donors, etc., as appropriate.
  • Remain competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and / or courses directed by the supervisor.

Other duties and special projects as assigned.

Minimum Qualifications
  • Bachelor's degree or an equivalent combination of education and work experience in a related field.
  • Three (3) years of professional experience in fundraising, constituent relations or a related field.
  • One (1) or more years of management experience including but not limited to supervising/managing professional staff.

Required Qualifications
  • Knowledge and exceptional skills in project coordination, problem-solving, and marketing.
  • Exceptional written and interpersonal communication skills.
  • Ability to identify and adapt to shifting priorities, be flexible and resourceful, and manage multi-phase projects from inception to completion.
  • Have a creative and entrepreneurial spirit and strong negotiation skills.
  • Skilled in exercising professionalism and diplomacy with numerous constituencies, demonstrating an ability to work with, build consensus, and gain the respect of university officials, Advancement colleagues, faculty, trustees, and high-level donors and prospects.
  • Ability to consistently meet deadlines.
  • Strong organizational skills, including a commitment to, and track record in, both strategic and operational planning.
  • Ability to apply the guiding principles and best practices of fundraising.
  • Proficiency in using standard computer applications and basic design software.
  • Must be able to work beyond traditional work hours and on occasional holidays.
  • Ability to travel and adjust working hours to meet special needs.

Preferred Skills and Knowledge
  • Prior experience in planning and executing communications and stewardship support for a comprehensive fundraising campaign in a university setting.

Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.

EEO Statement

As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.

Other Information

All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here.

At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Manager of Stewardship & Prospect Research will be evaluated on each.

Sponsorship

Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer.

Mandated Reporter

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

Advertised: Apr 15 2024 Pacific Daylight Time
Applications close: Jul 06 2024 Pacific Daylight Time

Closing Date/Time:

Job Address

Hayward, California 94542 United States View Map