The Human Resources Department seeks to find people who believe work is more than a paycheck and want to be part of one of America’s fastest-growing cities and one of the best places to live in the U.S. The City of Allen empowers employees to think big, find innovative solutions, and work together to solve problems, which means setting them up for success. The HR Department oversees recruitment, onboarding and orientation, benefits, risk management, employee relations, compensation, training and organizational development, safety, employee engagement and culture, performance, workforce planning, and personnel policy for the City of Allen. It also oversees Workers Compensation, fund management, safety, property, and liability. Employees stay with the City of Allen for an average of eight years, which is more than twice the national average. The HR Department supports employees who want to advance their career by investing in training opportunities, professional conferences, and tuition reimbursement. The HR Department has 12 employees and an annual budget of $1.4 million.
The City of Allen is seeking a strategic, solutions-focused leader to serve as its next Director of Human Resources. The ideal candidate is emotionally intelligent with excellent customer service acumen. They will have a team mentality and be a relationship builder, with a track record of success in fostering a positive team environment. The chosen candidate will have experience in a broad range of human resources issues, with experience in the public sector preferred. The ideal candidate can effectively navigate multiple competing priorities and find creative solutions while maintaining a holistic view of the organization.
Apr 15, 2024
Full Time
The Human Resources Department seeks to find people who believe work is more than a paycheck and want to be part of one of America’s fastest-growing cities and one of the best places to live in the U.S. The City of Allen empowers employees to think big, find innovative solutions, and work together to solve problems, which means setting them up for success. The HR Department oversees recruitment, onboarding and orientation, benefits, risk management, employee relations, compensation, training and organizational development, safety, employee engagement and culture, performance, workforce planning, and personnel policy for the City of Allen. It also oversees Workers Compensation, fund management, safety, property, and liability. Employees stay with the City of Allen for an average of eight years, which is more than twice the national average. The HR Department supports employees who want to advance their career by investing in training opportunities, professional conferences, and tuition reimbursement. The HR Department has 12 employees and an annual budget of $1.4 million.
The City of Allen is seeking a strategic, solutions-focused leader to serve as its next Director of Human Resources. The ideal candidate is emotionally intelligent with excellent customer service acumen. They will have a team mentality and be a relationship builder, with a track record of success in fostering a positive team environment. The chosen candidate will have experience in a broad range of human resources issues, with experience in the public sector preferred. The ideal candidate can effectively navigate multiple competing priorities and find creative solutions while maintaining a holistic view of the organization.
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job PRIORITY REVIEW DATE: Apply by 5:00 p.m. on Friday, May 17th, 2024 to be considered for first round interviews ~ Competitive Annual Salary Range Depending on Qualifications: $105,996- $151,424 ~ ~Anticipated 3% across the board salary increases effective February 2025* ~ ~ Excellent benefits and bi-annual step increases of 2.5% up to Step 16 ~ ~ Select our Modified Benefits Package and Boost your base salary by 4% up to $157,480 ~ Performance, Education, and Resource Centers (PERC) is recruiting for Learning and Organizational Development Division Chiefs who work closely with the Chief Learning Officer and provide administrative oversight for various areas of employee and organizational development, such as employee training services; strategic organizational development services; leadership development programs; staff and organizational development event planning; County tuition reimbursement program; education partnerships; and executive coaching and support services. Incumbents will serve in a key executive leadership role responsible for facilitating and collaborating on a broad range of human resources programs and services. Key Duties Include, but are not limited to, the following: Overseeing the administration of all division training activities; planning, organizing, and evaluating training and development operations; and assisting with overseeing the delivery of training and development services to employees, departments, and the Board. Monitoring the budget for one or more divisions/units, including large-scale events and special projects; recommending budget adjustments as needed; identifying and procuring contracts with external vendors and departmental training and performance consultants. Representing the director before various groups, including the Board of Supervisors and the County Administrative Office; presenting before County executives/administrators, organizations, and other authority groups/stakeholders. Identifying industry trends and technological enhancements to determine applicability to current training and development programs and services; and establishing policies and procedures that enhance the department culture and support the County vision. For more detailed information, refer to the Learning and Organizational Development Division Chief job description. This excellent opportunity for career growth, also offers a lucrative compensation and benefits package that includes bi-annual step increases of 2.5% up to max step (a dvanced step placement upon hire is subject to qualifications) , and the benefits listed below: EXCELLENT BENEFITS PACKAGE Flexible schedules may be offered contingent upon satisfactory work performance and as business needs dictate. 9/80 schedules are a privilege and availability may vary depending on work assignment. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting and physical exam, prior to appointment. Travel: Travel throughout the County is required. Employees will be required to make provisions for transportation. Mileage reimbursement is available. A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Candidates must meet the following requirements: Education: ABachelor's degree from an accredited institution in Business/Public Administration, Education, Behavioral/Social Science, Human Resources Management, Organizational Development, or a closely related field. Note: Qualifying degrees or coursework must be completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. D egrees or coursework completed outside of the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service indicating equivalency to degrees or coursework completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. -AND- Experience (Must Meet One of the Options Below): Option 1 - T raining and Development Management Experience : Two (2) years of progressively responsible, professional-level experience administering an employee or organizational development program, which included primary responsibility in the following areas: 1) O verseeing training program operations and development, implementation, and evaluation of professional enrichment trainings for staff and executives ; and/or 2) Educational support for executive leadership/management staff . Qualifying experience must include one (1) year of experience overseeing programmatic or support staff (i.e., hiring, terminating, mentoring/coaching, counseling, carrying out disciplinary actions, assigning work, completing work performance evaluations, developing work schedules, and approving time off) in a human resources or other professional setting (experience may be concurrent). Option 2 - Human Resources Leadership Experience: Two (2) years of progressively responsible, professional-level human resources experience leading performance management and organizational/operational initiatives, which included researching/analyzing a variety of human resources related organizational issues, legislation and/or administrative regulations, and recommending appropriate action; identifying training needs and planning educational programs related to supervisory techniques, orientation and other human resources areas; and/or overseeing high-level, human resources projects/strategic initiatives that have organization-wide impact. Qualifying experience must include one (1) year of experience overseeing programmatic or support staff (i.e., hiring, terminating, mentoring/coaching, counseling, carrying out disciplinary actions, assigning work, completing work performance evaluations, developing work schedules, and approving time off) in a human resources or other professional setting (experience may be concurrent). Option 3 - Human Services Program Management Experience: Three (3) years of progressively responsible, professional-level management (second-level supervisory) experience in a government human services program, which included primary responsibility in the following areas: 1) overseeing program operations and development, implementation, and evaluation of programs ; and 2) overseeing the division/program budget; developing budget justification; and performing budget analysis to forecast and present recommendations to management for allocation changes . Qualifying experience must include one (1) year of experience overseeing programmatic or support staff (i.e., hiring, terminating, mentoring/coaching, counseling, carrying out disciplinary actions, assigning work, completing work performance evaluations, developing work schedules, and approving time off) in a human resources or other professional setting (experience may be concurrent). Applicants with an acceptable combination of relevant education and qualifying experience in a human resources environment that provides the required knowledge and abilities may be considered. Selection Process Application Procedure: Applications will be accepted continuously until filled; applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. Apply by 5:00 p.m. on Friday, May 17th, 2024 for priority consideration for first round interviews. Examination Procedure: There will be a competitive evaluation of qualifications based on the information provided in the application and the supplemental questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the department. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted filing deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Exempt Unit-Group C The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
May 05, 2024
Full Time
The Job PRIORITY REVIEW DATE: Apply by 5:00 p.m. on Friday, May 17th, 2024 to be considered for first round interviews ~ Competitive Annual Salary Range Depending on Qualifications: $105,996- $151,424 ~ ~Anticipated 3% across the board salary increases effective February 2025* ~ ~ Excellent benefits and bi-annual step increases of 2.5% up to Step 16 ~ ~ Select our Modified Benefits Package and Boost your base salary by 4% up to $157,480 ~ Performance, Education, and Resource Centers (PERC) is recruiting for Learning and Organizational Development Division Chiefs who work closely with the Chief Learning Officer and provide administrative oversight for various areas of employee and organizational development, such as employee training services; strategic organizational development services; leadership development programs; staff and organizational development event planning; County tuition reimbursement program; education partnerships; and executive coaching and support services. Incumbents will serve in a key executive leadership role responsible for facilitating and collaborating on a broad range of human resources programs and services. Key Duties Include, but are not limited to, the following: Overseeing the administration of all division training activities; planning, organizing, and evaluating training and development operations; and assisting with overseeing the delivery of training and development services to employees, departments, and the Board. Monitoring the budget for one or more divisions/units, including large-scale events and special projects; recommending budget adjustments as needed; identifying and procuring contracts with external vendors and departmental training and performance consultants. Representing the director before various groups, including the Board of Supervisors and the County Administrative Office; presenting before County executives/administrators, organizations, and other authority groups/stakeholders. Identifying industry trends and technological enhancements to determine applicability to current training and development programs and services; and establishing policies and procedures that enhance the department culture and support the County vision. For more detailed information, refer to the Learning and Organizational Development Division Chief job description. This excellent opportunity for career growth, also offers a lucrative compensation and benefits package that includes bi-annual step increases of 2.5% up to max step (a dvanced step placement upon hire is subject to qualifications) , and the benefits listed below: EXCELLENT BENEFITS PACKAGE Flexible schedules may be offered contingent upon satisfactory work performance and as business needs dictate. 9/80 schedules are a privilege and availability may vary depending on work assignment. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting and physical exam, prior to appointment. Travel: Travel throughout the County is required. Employees will be required to make provisions for transportation. Mileage reimbursement is available. A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Candidates must meet the following requirements: Education: ABachelor's degree from an accredited institution in Business/Public Administration, Education, Behavioral/Social Science, Human Resources Management, Organizational Development, or a closely related field. Note: Qualifying degrees or coursework must be completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. D egrees or coursework completed outside of the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service indicating equivalency to degrees or coursework completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. -AND- Experience (Must Meet One of the Options Below): Option 1 - T raining and Development Management Experience : Two (2) years of progressively responsible, professional-level experience administering an employee or organizational development program, which included primary responsibility in the following areas: 1) O verseeing training program operations and development, implementation, and evaluation of professional enrichment trainings for staff and executives ; and/or 2) Educational support for executive leadership/management staff . Qualifying experience must include one (1) year of experience overseeing programmatic or support staff (i.e., hiring, terminating, mentoring/coaching, counseling, carrying out disciplinary actions, assigning work, completing work performance evaluations, developing work schedules, and approving time off) in a human resources or other professional setting (experience may be concurrent). Option 2 - Human Resources Leadership Experience: Two (2) years of progressively responsible, professional-level human resources experience leading performance management and organizational/operational initiatives, which included researching/analyzing a variety of human resources related organizational issues, legislation and/or administrative regulations, and recommending appropriate action; identifying training needs and planning educational programs related to supervisory techniques, orientation and other human resources areas; and/or overseeing high-level, human resources projects/strategic initiatives that have organization-wide impact. Qualifying experience must include one (1) year of experience overseeing programmatic or support staff (i.e., hiring, terminating, mentoring/coaching, counseling, carrying out disciplinary actions, assigning work, completing work performance evaluations, developing work schedules, and approving time off) in a human resources or other professional setting (experience may be concurrent). Option 3 - Human Services Program Management Experience: Three (3) years of progressively responsible, professional-level management (second-level supervisory) experience in a government human services program, which included primary responsibility in the following areas: 1) overseeing program operations and development, implementation, and evaluation of programs ; and 2) overseeing the division/program budget; developing budget justification; and performing budget analysis to forecast and present recommendations to management for allocation changes . Qualifying experience must include one (1) year of experience overseeing programmatic or support staff (i.e., hiring, terminating, mentoring/coaching, counseling, carrying out disciplinary actions, assigning work, completing work performance evaluations, developing work schedules, and approving time off) in a human resources or other professional setting (experience may be concurrent). Applicants with an acceptable combination of relevant education and qualifying experience in a human resources environment that provides the required knowledge and abilities may be considered. Selection Process Application Procedure: Applications will be accepted continuously until filled; applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. Apply by 5:00 p.m. on Friday, May 17th, 2024 for priority consideration for first round interviews. Examination Procedure: There will be a competitive evaluation of qualifications based on the information provided in the application and the supplemental questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the department. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted filing deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Exempt Unit-Group C The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Senior Director of Business Operations and Process Improvement Classification Administrator III AutoReqId 539424 Department AVP of Financial Services Sub-Division Business and Administrative Services Salary Range Classification Range $6,563 - $21,066 per month (Hiring range depending on qualifications, not anticipated to exceed $11,400 - $14,500 per month) Appointment Type At Will Time Base Full-Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The office of Financial Services provides efficient, quality, customer-oriented service to our campus community. We strive to provide prudent financial guidance and management of the University's fiscal resources. It is our responsibility to ensure that all expenditures, reconciliation, accounting, and reporting functions comply with laws and policies. We seek an exceptional individual to join our team as the Senior Director of Business Operations and Process Improvement. The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under the general direction of the Senior Associate Vice President for Financial Services, the Senior Director of Business Operations and Process Improvement will serve as a strategic resource and trusted partner to oversee efficient and effective operations, and enhance communication, transparency, and outstanding customer service to the faculty, staff and students. The Financial Services Leadership Team has a dotted line reporting relationship to the Senior Director of Business Operations and Process Improvement. The Senior Director of Business Operations and Process Improvement plans and executes strategic operational initiatives such as simplifying policies and procedures to reduce workload for campus users, reduce cycle time and improve the performance of essential support services. The position provides operational leadership, guidance and support to its departments, programs, and initiatives, with a focus on strategic change management, assessing the effectiveness of operational matters. The Senior Director of Business Operations and Process Improvement has administrative oversight of university-level and program level financial assessments, leads, and collaborates with cross functional teams on critical projects, oversees development of training programs, and promotes efficient and effective processes and procedures in alignment with current policies and procedures as well as change initiatives. Works closely with the Senior Associate Vice President for Financial Services and the Leadership Team to lead and complete project deliverables, implement policies, evaluate operational priorities, assess and allocate resources in alignment with the department, division, and University strategic priorities. Ensures effective stewardship of financial resources to maintain stakeholder trust and represents the division and serves as the Financial Services liaison for various University committees and working groups and other inter/intra-divisional committees. In addition, implements organizational and professional development programs, team building and training efforts, as needed. The Senior Director of Business Operations and Process Improvement will work with the Financial Services senior leadership team to implement organizational strategies, identify and recommend new initiatives, lead the organization’s efforts in the areas of operations, assessment, process improvement, training, budget and finance, and human resources matters. Oversees internal operations and identify areas for process enhancement. Implement business strategies and plans that align with the short- and long-term objectives. Build and maintain relationships with key internal and external campus partners and stakeholders. Implements, communicates and supports the strategies created by the Senior Associate Vice President for Financial Services. The Senior Director of Business Operations and Process Improvement provides leadership in co-leading various ongoing division-wide efforts and initiatives as well as providing direction for special projects across Financial Services organization. This position must maintain a comprehensive knowledge of the federal, State, CSU and University guidelines, policies and procedures in areas of financial management, human resources management, facilities operations, administrative processes, accounting, budgeting, procurement, and process improvement. Serves as the Administrator in Charge in the absence of the Senior Associate Vice President for Financial Services. The Senior Director of Business Operations and Process Improvement promotes staff development, encourage creativity, and provides employees with the skills to be successful. In addition, cultivates a climate of fairness, cooperation, and professional and ethical work environment in Financial Services. Represents the Financial Services Team in campus events and provide excellent customer service to supporting the needs of the campus community. As a member of Financial Services, the Senior Director of Business Operations and Process Improvement supports efforts in promoting an inclusive environment of teamwork and will contribute towards ensuring diversity, equity, and inclusion are incorporated in department operations, programs, and services. Other duties as assigned. Essential Qualifications Must have bachelor degree in Business Administration, accounting, finance or relevant field from an accredited four-year college or university. Must have strong leadership skills and experience in various fields such as finance and administration. Proven senior management experience in a large and complex organization, understanding of business functions such as budget, accounting, business operations, administration, etc., demonstrable competency in strategic planning and business development, working knowledge of change management and performance/operation metrics, outstanding organizational and leadership abilities, excellent interpersonal and public speaking skills, aptitude in decision-making and problem-solving. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Master’s degree from an accredited college or university. Experience in the CSU or higher education. CPA License or MBA degree. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: May 03 2024 Pacific Daylight Time Applications close: May 23 2024 Pacific Daylight Time Closing Date/Time:
May 04, 2024
Job Title Senior Director of Business Operations and Process Improvement Classification Administrator III AutoReqId 539424 Department AVP of Financial Services Sub-Division Business and Administrative Services Salary Range Classification Range $6,563 - $21,066 per month (Hiring range depending on qualifications, not anticipated to exceed $11,400 - $14,500 per month) Appointment Type At Will Time Base Full-Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The office of Financial Services provides efficient, quality, customer-oriented service to our campus community. We strive to provide prudent financial guidance and management of the University's fiscal resources. It is our responsibility to ensure that all expenditures, reconciliation, accounting, and reporting functions comply with laws and policies. We seek an exceptional individual to join our team as the Senior Director of Business Operations and Process Improvement. The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under the general direction of the Senior Associate Vice President for Financial Services, the Senior Director of Business Operations and Process Improvement will serve as a strategic resource and trusted partner to oversee efficient and effective operations, and enhance communication, transparency, and outstanding customer service to the faculty, staff and students. The Financial Services Leadership Team has a dotted line reporting relationship to the Senior Director of Business Operations and Process Improvement. The Senior Director of Business Operations and Process Improvement plans and executes strategic operational initiatives such as simplifying policies and procedures to reduce workload for campus users, reduce cycle time and improve the performance of essential support services. The position provides operational leadership, guidance and support to its departments, programs, and initiatives, with a focus on strategic change management, assessing the effectiveness of operational matters. The Senior Director of Business Operations and Process Improvement has administrative oversight of university-level and program level financial assessments, leads, and collaborates with cross functional teams on critical projects, oversees development of training programs, and promotes efficient and effective processes and procedures in alignment with current policies and procedures as well as change initiatives. Works closely with the Senior Associate Vice President for Financial Services and the Leadership Team to lead and complete project deliverables, implement policies, evaluate operational priorities, assess and allocate resources in alignment with the department, division, and University strategic priorities. Ensures effective stewardship of financial resources to maintain stakeholder trust and represents the division and serves as the Financial Services liaison for various University committees and working groups and other inter/intra-divisional committees. In addition, implements organizational and professional development programs, team building and training efforts, as needed. The Senior Director of Business Operations and Process Improvement will work with the Financial Services senior leadership team to implement organizational strategies, identify and recommend new initiatives, lead the organization’s efforts in the areas of operations, assessment, process improvement, training, budget and finance, and human resources matters. Oversees internal operations and identify areas for process enhancement. Implement business strategies and plans that align with the short- and long-term objectives. Build and maintain relationships with key internal and external campus partners and stakeholders. Implements, communicates and supports the strategies created by the Senior Associate Vice President for Financial Services. The Senior Director of Business Operations and Process Improvement provides leadership in co-leading various ongoing division-wide efforts and initiatives as well as providing direction for special projects across Financial Services organization. This position must maintain a comprehensive knowledge of the federal, State, CSU and University guidelines, policies and procedures in areas of financial management, human resources management, facilities operations, administrative processes, accounting, budgeting, procurement, and process improvement. Serves as the Administrator in Charge in the absence of the Senior Associate Vice President for Financial Services. The Senior Director of Business Operations and Process Improvement promotes staff development, encourage creativity, and provides employees with the skills to be successful. In addition, cultivates a climate of fairness, cooperation, and professional and ethical work environment in Financial Services. Represents the Financial Services Team in campus events and provide excellent customer service to supporting the needs of the campus community. As a member of Financial Services, the Senior Director of Business Operations and Process Improvement supports efforts in promoting an inclusive environment of teamwork and will contribute towards ensuring diversity, equity, and inclusion are incorporated in department operations, programs, and services. Other duties as assigned. Essential Qualifications Must have bachelor degree in Business Administration, accounting, finance or relevant field from an accredited four-year college or university. Must have strong leadership skills and experience in various fields such as finance and administration. Proven senior management experience in a large and complex organization, understanding of business functions such as budget, accounting, business operations, administration, etc., demonstrable competency in strategic planning and business development, working knowledge of change management and performance/operation metrics, outstanding organizational and leadership abilities, excellent interpersonal and public speaking skills, aptitude in decision-making and problem-solving. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Master’s degree from an accredited college or university. Experience in the CSU or higher education. CPA License or MBA degree. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: May 03 2024 Pacific Daylight Time Applications close: May 23 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Assistant Athletics Director of Community Partnerships and Revenue Generation Intercollegiate Athletics Job #531729 First Review Date: Monday, October 16 2023 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #531729) Administrator I, Assistant Athletics Director of Community Partnerships and Revenue Generation, Salary Range: $3,750.00-$11,146.00 monthly. Anticipated hiring Range $5417-$6,250 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time/ benefited/exempt, 12-month pay plant position in the Athletics Department. This position is an Administrator 1 in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Partnership: The Cal Poly Humboldt Department of Athletics and Playfly Aspire have formed a relationship to develop a world-class ticket and sponsorship sales team in Arcata, CA. Cal Poly Humboldt has employed the services of Playfly Aspire because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, Cal Poly Humboldt Athletics and its fans will benefit from the commitment to integrity, the most professional ticket sales operation globally and the superior customer service that Playfly Aspire brings to every partner. Cal Poly Humboldt Athletics and The Playfly Aspire encourage and value a diverse workforce and both are equal opportunity employers. Position Summary: In this position, as department head, the incumbent will oversee two areas of revenue generation. New and renewed sponsorship sales activation and fulfillment. New and renewed outbound and inbound ticket and club donation sales and retention. The Director has overall responsibility for generating new revenue, servicing existing ticket/club/sponsorship accounts, ensuring that ticket and sponsorship sales revenue goals are met, and will be integral in the development of sales and service strategies. This role requires someone who is highly motivated to contribute to the overall sales and service efforts, passionate about leadership and development, and committed to preserving a culture that encourages, supports, and celebrates the diverse voices of our employees. Key Responsibilities: Utilizing a nondiscriminatory approach that provides equal opportunity for employment and advancement, embracing and encouraging our employees’ differences, and championing an environment where every team member feels valued (25%): Monitor, manage and evaluate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals, follow up with appropriate feedback and direction for development. Run a profitable business operation while exceeding client expectations in revenue generation and customer service. Ensure adherence to all Company Policies, including an acute focus on the Diversity, Equity and Inclusion and Discrimination and Harassment policies, engaging with Human Resources as appropriate. Oversee sales of ticketed sports and club donations through outbound and inbound sales. Daily sales and relationship cultivation phone calls, messages (electronic, mailings, etc.) with season ticket holders, sponsors, businesses, individuals, groups, and prospective buyers. Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages. Prospect and target new sales opportunities to include season tickets, group tickets. Provide excellent customer service to Cal Poly Humboldt fans. Develop and execute approved Annual Business Plan and Operating Budget. Work with the university liaison to develop, present, and communicate ticket sales strategies, procedures, and processes. Lead in the development of ticket marketing, game promotions, and ticket pricing tactics. Ongoing development of New Ticket Sales and Ticket Service program in the following areas: new business generation, season tickets, development of sales and service strategies, development of best practices and results tracking and reporting. Manage a book of business of donors and season ticket holders. Track and report daily, weekly, and monthly sales figures and relevant accountability. Serve as a member of the external operations team. Hit and surpass annual sales goals, team and personal. Grow business each year. Advise and liaise with Campus Ticket Operations to assist in oversight, including but not limited to (25%): Day-to-day operations of the Athletic Ticket Office. Supervise and train ticket office and gameday staff for sales opportunities. Coordinate ticket seating locations for all athletic events. Create and implement Ticket Office policies and procedures following university policies, NCAA/CCAA audit guidelines, and state law. Interpret all guidelines regarding NCAA/CCAA rules and regulations concerning ticket sales and distribution, and communication with the Conference on ticket distributions. Develop and maintain relationships with off-campus representatives regarding any events held at the athletics venues, and serving as department liaison with students, faculty, staff, Alumni Association, and the general public. Sponsorship Sales and Activation (45%): Create key sales strategies and go-to-market plans that generate long-term revenue. Retain and grow existing partnerships while re-igniting historical community partnerships. Ownership of reporting and prospect pipeline in a way that communicates well to all stakeholders. Provide data driven reports to athletic leadership on a weekly basis. Manage and track all marketing inventory while creating new assets and owning the fulfillment process. Lead sponsorship sales presentations that execute against short and long-term department objectives. Create and deliver marketing contracts and agreements while adhering to campus policies and procedures. Provide corporate partners with traditional, digital, and other non-traditional media opportunities to bolster their own brands and garner maximum exposure through inventory such as in-venue signage; digital engagement including social media, the official athletics website, content, event sponsorships and promotion; corporate hospitality; television and radio game broadcasts and coaches’ shows. Assist with corporate hospitality, tickets, in-game promotions, and other activities. Provide Proof of Fulfillment for in-venue sponsorship elements. Prospect and relationship build with the idea of creating new corporate partner relationships. Hit and surpass annual sales goals. Develop and execute approved Annual Business and Sales Plan and Operating Budget. Other duties as assigned (5%) Knowledge, Skills, and Abilities Associated with this Position Include : Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented. Excellent communication, interpersonal, presentation, and listening skills. Strong organizational, administrative and time management skills. Belief that a culture that encourages collaboration, flexibility, equity and fairness that enables individuals to contribute to their full potential, feel valued, and supported is key to success; personally, professionally and for the company. Ability to work well with others and confidence when taking initiative. Professional image and demeanor at all times. Available to work Athletic events including home games and special events in evenings and on weekends. Demonstrated ability to work effectively in informal and formal teams with individuals from diverse communities and cultures. Minimum Qualifications: 3-5 years of sales experience required with a minimum of 2 years in Sales Leadership. Preferred Qualifications: 1 year Sponsorship Sales experience preferred. Experience with box office and ticket operations duties preferred, but not required. Bachelor’s degree is preferred but not required. Experience with ticketing software and CRM program preferred. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The first review date for submitted application materials on Monday, October 16 2023. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3318 Publication Date: September 29, 2023 Initial Publication Date: September 14, 2023 Advertised: Sep 14 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Assistant Athletics Director of Community Partnerships and Revenue Generation Intercollegiate Athletics Job #531729 First Review Date: Monday, October 16 2023 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #531729) Administrator I, Assistant Athletics Director of Community Partnerships and Revenue Generation, Salary Range: $3,750.00-$11,146.00 monthly. Anticipated hiring Range $5417-$6,250 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time/ benefited/exempt, 12-month pay plant position in the Athletics Department. This position is an Administrator 1 in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Partnership: The Cal Poly Humboldt Department of Athletics and Playfly Aspire have formed a relationship to develop a world-class ticket and sponsorship sales team in Arcata, CA. Cal Poly Humboldt has employed the services of Playfly Aspire because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, Cal Poly Humboldt Athletics and its fans will benefit from the commitment to integrity, the most professional ticket sales operation globally and the superior customer service that Playfly Aspire brings to every partner. Cal Poly Humboldt Athletics and The Playfly Aspire encourage and value a diverse workforce and both are equal opportunity employers. Position Summary: In this position, as department head, the incumbent will oversee two areas of revenue generation. New and renewed sponsorship sales activation and fulfillment. New and renewed outbound and inbound ticket and club donation sales and retention. The Director has overall responsibility for generating new revenue, servicing existing ticket/club/sponsorship accounts, ensuring that ticket and sponsorship sales revenue goals are met, and will be integral in the development of sales and service strategies. This role requires someone who is highly motivated to contribute to the overall sales and service efforts, passionate about leadership and development, and committed to preserving a culture that encourages, supports, and celebrates the diverse voices of our employees. Key Responsibilities: Utilizing a nondiscriminatory approach that provides equal opportunity for employment and advancement, embracing and encouraging our employees’ differences, and championing an environment where every team member feels valued (25%): Monitor, manage and evaluate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals, follow up with appropriate feedback and direction for development. Run a profitable business operation while exceeding client expectations in revenue generation and customer service. Ensure adherence to all Company Policies, including an acute focus on the Diversity, Equity and Inclusion and Discrimination and Harassment policies, engaging with Human Resources as appropriate. Oversee sales of ticketed sports and club donations through outbound and inbound sales. Daily sales and relationship cultivation phone calls, messages (electronic, mailings, etc.) with season ticket holders, sponsors, businesses, individuals, groups, and prospective buyers. Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages. Prospect and target new sales opportunities to include season tickets, group tickets. Provide excellent customer service to Cal Poly Humboldt fans. Develop and execute approved Annual Business Plan and Operating Budget. Work with the university liaison to develop, present, and communicate ticket sales strategies, procedures, and processes. Lead in the development of ticket marketing, game promotions, and ticket pricing tactics. Ongoing development of New Ticket Sales and Ticket Service program in the following areas: new business generation, season tickets, development of sales and service strategies, development of best practices and results tracking and reporting. Manage a book of business of donors and season ticket holders. Track and report daily, weekly, and monthly sales figures and relevant accountability. Serve as a member of the external operations team. Hit and surpass annual sales goals, team and personal. Grow business each year. Advise and liaise with Campus Ticket Operations to assist in oversight, including but not limited to (25%): Day-to-day operations of the Athletic Ticket Office. Supervise and train ticket office and gameday staff for sales opportunities. Coordinate ticket seating locations for all athletic events. Create and implement Ticket Office policies and procedures following university policies, NCAA/CCAA audit guidelines, and state law. Interpret all guidelines regarding NCAA/CCAA rules and regulations concerning ticket sales and distribution, and communication with the Conference on ticket distributions. Develop and maintain relationships with off-campus representatives regarding any events held at the athletics venues, and serving as department liaison with students, faculty, staff, Alumni Association, and the general public. Sponsorship Sales and Activation (45%): Create key sales strategies and go-to-market plans that generate long-term revenue. Retain and grow existing partnerships while re-igniting historical community partnerships. Ownership of reporting and prospect pipeline in a way that communicates well to all stakeholders. Provide data driven reports to athletic leadership on a weekly basis. Manage and track all marketing inventory while creating new assets and owning the fulfillment process. Lead sponsorship sales presentations that execute against short and long-term department objectives. Create and deliver marketing contracts and agreements while adhering to campus policies and procedures. Provide corporate partners with traditional, digital, and other non-traditional media opportunities to bolster their own brands and garner maximum exposure through inventory such as in-venue signage; digital engagement including social media, the official athletics website, content, event sponsorships and promotion; corporate hospitality; television and radio game broadcasts and coaches’ shows. Assist with corporate hospitality, tickets, in-game promotions, and other activities. Provide Proof of Fulfillment for in-venue sponsorship elements. Prospect and relationship build with the idea of creating new corporate partner relationships. Hit and surpass annual sales goals. Develop and execute approved Annual Business and Sales Plan and Operating Budget. Other duties as assigned (5%) Knowledge, Skills, and Abilities Associated with this Position Include : Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented. Excellent communication, interpersonal, presentation, and listening skills. Strong organizational, administrative and time management skills. Belief that a culture that encourages collaboration, flexibility, equity and fairness that enables individuals to contribute to their full potential, feel valued, and supported is key to success; personally, professionally and for the company. Ability to work well with others and confidence when taking initiative. Professional image and demeanor at all times. Available to work Athletic events including home games and special events in evenings and on weekends. Demonstrated ability to work effectively in informal and formal teams with individuals from diverse communities and cultures. Minimum Qualifications: 3-5 years of sales experience required with a minimum of 2 years in Sales Leadership. Preferred Qualifications: 1 year Sponsorship Sales experience preferred. Experience with box office and ticket operations duties preferred, but not required. Bachelor’s degree is preferred but not required. Experience with ticketing software and CRM program preferred. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The first review date for submitted application materials on Monday, October 16 2023. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3318 Publication Date: September 29, 2023 Initial Publication Date: September 14, 2023 Advertised: Sep 14 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,518.00 per month to $6,791.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrative Analyst/Specialist - Exempt II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position Under the supervision of the Director of Business Operations and Development, the Budget Analyst is responsible for technical and analytical budget analyses and related work required to administer the Facilities Development & Operations (FD&O) budget of over $11 million and the utility budget of $7 million. Responsibilities include but are not limited to: the development of annual and mid-year budgets and reporting, processing budget transfer requests, tracking purchase orders, and processing invoices and check requests. This position provides financial oversight and recommendations to the Director of Business Operations and FD&O Management regarding FD&O operational budgets and expenditures. The Budget Analyst coordinates the budgets to monitor, track, and verify funding sources and account numbers, validate expenses with project and service managers, and facilitate various budget logistics. This position provides complete monthly, quarterly, and yearly reports for budget review and customized reports as requested. Responsibilities Department Budget and Expenditure Coordination: Monitor all expenditures on a weekly basis to ensure they are accurately recorded, appropriate, and to ensure they do not exceed budgeted amounts. Work collaboratively with Financial Services departments on reconciling budget and expense transfers. Participate in the monthly FD&O update meeting to review and provide an overview of budget and expenditures. Meet monthly with individual managers to review expenditure trends and budget updates. Reconcile budget at year-end to ensure all entries are appropriate, accurate, and posted in the correct accounts. Work with managers to coordinate, prepare, and update their respective service unit budgets for semi-annual and annual submissions. Provide recommendations on budget and forecasting to support management decisions and department needs. Coordinate the submissions of quarterly budget reports and presentations to Financial Services. Assist the Business Operations Director with budget analysis and forecasting reports. Assist Business Operations in coordinating quarterly budget review meetings with Financial Services. Work with general accounting during the fiscal year-end close process to ensure that actual expenditures and encumbered amounts are reflected appropriately. Regularly review and analyze open purchase orders and request fund transfers as necessary. Anticipate pending invoices and change requests, keeping funds on budget. Recommend necessary budget augmentation requests to ensure there is adequate project funding. Invoice and Overtime Processing: Process the department’s accounting transactions and payments to ensure transactions are posted accurately to account numbers, properly recorded, documented, and monitored throughout the fiscal budget year. Ensure labor and overtime hours from services, calls, and projects are accurately recorded and funds transferred accordingly. Process approved invoice payments to ensure the department complies with payment terms. Process budget and expense transfers and ensure transactions are completed within the fiscal budget year. Collaborate with Planning Design and Construction (PDC) and the WorkFlow to capture all labor overtime and ensure accurate expense transfer of charges. Process check requests as needed. Procurement Coordination: Work with FD&O managers to compile and create requisitions for FD&O annual service contracts and coordinate with Procurement to ensure that purchase orders are in place before the start of the fiscal year. Collect all required scope of work, vendor data records, and certificate of insurance from assigned managers and submit requisitions. Work with vendors to ensure that all quotes, scopes, rate sheets, and certificates of insurance are accurate and up to date. Work with the Procurement Office to ensure requisitions, change order requests, contract change orders, and contract adjustments are properly prepared, approved, and processed with appropriate supporting documents. Financial Reporting: Provide direction and support to managers on financial reporting and data, control and manage their budgets and expenses, and fulfill budgetary requirements. Work cooperatively with managers, accounting staff, procurement personnel, and other university staff to provide information and to create reports for state agencies. Prepare monthly financial tracking reports for purchase orders and overtime expenditures. Provide a monthly review of operations and maintenance expenditures to ensure expenses are properly reported and charged to the correct account numbers and tracked. Manage and Analyze Financial Data: Provide budget coordination support to Planning Design and Construction for capital and deferred maintenance projects. Assign appropriate project codes, prepare Chartfield Request Form, initiate and prepare project-related requisitions, and coordinate with the Procurement Office. Process invoices and change requests, keeping project funding budget availability on target. Work with the Procurement Office to ensure REQs, CR (Change Requests), CRO (Change Request Orders), CCO (Contract Change Orders), and contract adjustments are properly prepared, approved, and processed with appropriate supporting documents. Other duties as assigned: Provide administrative support as needed to cover absences in Business Operations. Minimum Qualifications A Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. Extensive and in-depth knowledge of and ability to apply expertise in the advanced theories, principles, methods and practices associated with the functional specialty, program, and/or organizational unit, including applicable internal policies and procedures and pertinent laws and regulations. Laws and regulations are highly complex and require substantial judgment and discretion in interpreting and applying them to the specialty or program area. Incumbents at this level often may have certification in a specialty area. Substantial and broad knowledge of public and private entities including their organizational and operating structures, internal systems, and functional areas, as well as the impact of critical external entities on an organization. Ability to integrate and apply this knowledge to anticipate problems and assess the impact of proposed solutions on various organizational areas. Extensive and in-depth knowledge in project management including research and analytical methodologies. Ability to interpret and integrate complex data and information to formulate appropriate courses of action which have broad and far reaching impact. Ability to understand and analyze complex problems from a future-oriented and broad interactive perspective and readily develop proactive solutions that integrate strategic goals into tactical operations. Ability to effectively use applicable information systems and applications in analysis, research, and reporting activities and projects. Ability to effectively communicate with and influence high-level and diverse contacts inside and outside of the CSU system. Ability to effectively use all communication methods and formats and to use expertise, as well as persuasion and negotiation skills, to build consensus to achieve short- and long-term goals and objectives. Required Qualifications Experience in the field of accounting, budgeting, and/or data management. Knowledge and understanding of applicable budgeting policies and procedures regarding department operating budget, funding sources, and expenditure tracking. Working knowledge of and ability to apply standard theories, principles, practices, and techniques to develop department budgets. Working knowledge of operational and fiscal analysis and techniques. Demonstrated sound analytical skills and the ability to work independently. Demonstrated verbal and written communication skills. Ability to interact and collaborate effectively and professionally within a diverse group of executives, managers, and subject matter experts. Ability to provide financial analytical support as needed to support decisions. Ability to perform advanced arithmetic functions. Ability to collect, evaluate, and interpret fiscal data from PeopleSoft and develop sound conclusions and recommendations. Ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide work direction. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations involving numerous and diverse demands. Ability to track assigned task status and report the status of assignments to the supervisor. Ability to access and produce project-related financial reports from PeopleSoft. Ability to use standard office equipment. Special Conditions Some duties may require working after normal business, including weekends to meet the project schedule requirements. Some off-site travels to attend meetings, conferences and training programs. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Feb 02 2024 Pacific Standard Time Applications close: Jun 02 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,518.00 per month to $6,791.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrative Analyst/Specialist - Exempt II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position Under the supervision of the Director of Business Operations and Development, the Budget Analyst is responsible for technical and analytical budget analyses and related work required to administer the Facilities Development & Operations (FD&O) budget of over $11 million and the utility budget of $7 million. Responsibilities include but are not limited to: the development of annual and mid-year budgets and reporting, processing budget transfer requests, tracking purchase orders, and processing invoices and check requests. This position provides financial oversight and recommendations to the Director of Business Operations and FD&O Management regarding FD&O operational budgets and expenditures. The Budget Analyst coordinates the budgets to monitor, track, and verify funding sources and account numbers, validate expenses with project and service managers, and facilitate various budget logistics. This position provides complete monthly, quarterly, and yearly reports for budget review and customized reports as requested. Responsibilities Department Budget and Expenditure Coordination: Monitor all expenditures on a weekly basis to ensure they are accurately recorded, appropriate, and to ensure they do not exceed budgeted amounts. Work collaboratively with Financial Services departments on reconciling budget and expense transfers. Participate in the monthly FD&O update meeting to review and provide an overview of budget and expenditures. Meet monthly with individual managers to review expenditure trends and budget updates. Reconcile budget at year-end to ensure all entries are appropriate, accurate, and posted in the correct accounts. Work with managers to coordinate, prepare, and update their respective service unit budgets for semi-annual and annual submissions. Provide recommendations on budget and forecasting to support management decisions and department needs. Coordinate the submissions of quarterly budget reports and presentations to Financial Services. Assist the Business Operations Director with budget analysis and forecasting reports. Assist Business Operations in coordinating quarterly budget review meetings with Financial Services. Work with general accounting during the fiscal year-end close process to ensure that actual expenditures and encumbered amounts are reflected appropriately. Regularly review and analyze open purchase orders and request fund transfers as necessary. Anticipate pending invoices and change requests, keeping funds on budget. Recommend necessary budget augmentation requests to ensure there is adequate project funding. Invoice and Overtime Processing: Process the department’s accounting transactions and payments to ensure transactions are posted accurately to account numbers, properly recorded, documented, and monitored throughout the fiscal budget year. Ensure labor and overtime hours from services, calls, and projects are accurately recorded and funds transferred accordingly. Process approved invoice payments to ensure the department complies with payment terms. Process budget and expense transfers and ensure transactions are completed within the fiscal budget year. Collaborate with Planning Design and Construction (PDC) and the WorkFlow to capture all labor overtime and ensure accurate expense transfer of charges. Process check requests as needed. Procurement Coordination: Work with FD&O managers to compile and create requisitions for FD&O annual service contracts and coordinate with Procurement to ensure that purchase orders are in place before the start of the fiscal year. Collect all required scope of work, vendor data records, and certificate of insurance from assigned managers and submit requisitions. Work with vendors to ensure that all quotes, scopes, rate sheets, and certificates of insurance are accurate and up to date. Work with the Procurement Office to ensure requisitions, change order requests, contract change orders, and contract adjustments are properly prepared, approved, and processed with appropriate supporting documents. Financial Reporting: Provide direction and support to managers on financial reporting and data, control and manage their budgets and expenses, and fulfill budgetary requirements. Work cooperatively with managers, accounting staff, procurement personnel, and other university staff to provide information and to create reports for state agencies. Prepare monthly financial tracking reports for purchase orders and overtime expenditures. Provide a monthly review of operations and maintenance expenditures to ensure expenses are properly reported and charged to the correct account numbers and tracked. Manage and Analyze Financial Data: Provide budget coordination support to Planning Design and Construction for capital and deferred maintenance projects. Assign appropriate project codes, prepare Chartfield Request Form, initiate and prepare project-related requisitions, and coordinate with the Procurement Office. Process invoices and change requests, keeping project funding budget availability on target. Work with the Procurement Office to ensure REQs, CR (Change Requests), CRO (Change Request Orders), CCO (Contract Change Orders), and contract adjustments are properly prepared, approved, and processed with appropriate supporting documents. Other duties as assigned: Provide administrative support as needed to cover absences in Business Operations. Minimum Qualifications A Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. Extensive and in-depth knowledge of and ability to apply expertise in the advanced theories, principles, methods and practices associated with the functional specialty, program, and/or organizational unit, including applicable internal policies and procedures and pertinent laws and regulations. Laws and regulations are highly complex and require substantial judgment and discretion in interpreting and applying them to the specialty or program area. Incumbents at this level often may have certification in a specialty area. Substantial and broad knowledge of public and private entities including their organizational and operating structures, internal systems, and functional areas, as well as the impact of critical external entities on an organization. Ability to integrate and apply this knowledge to anticipate problems and assess the impact of proposed solutions on various organizational areas. Extensive and in-depth knowledge in project management including research and analytical methodologies. Ability to interpret and integrate complex data and information to formulate appropriate courses of action which have broad and far reaching impact. Ability to understand and analyze complex problems from a future-oriented and broad interactive perspective and readily develop proactive solutions that integrate strategic goals into tactical operations. Ability to effectively use applicable information systems and applications in analysis, research, and reporting activities and projects. Ability to effectively communicate with and influence high-level and diverse contacts inside and outside of the CSU system. Ability to effectively use all communication methods and formats and to use expertise, as well as persuasion and negotiation skills, to build consensus to achieve short- and long-term goals and objectives. Required Qualifications Experience in the field of accounting, budgeting, and/or data management. Knowledge and understanding of applicable budgeting policies and procedures regarding department operating budget, funding sources, and expenditure tracking. Working knowledge of and ability to apply standard theories, principles, practices, and techniques to develop department budgets. Working knowledge of operational and fiscal analysis and techniques. Demonstrated sound analytical skills and the ability to work independently. Demonstrated verbal and written communication skills. Ability to interact and collaborate effectively and professionally within a diverse group of executives, managers, and subject matter experts. Ability to provide financial analytical support as needed to support decisions. Ability to perform advanced arithmetic functions. Ability to collect, evaluate, and interpret fiscal data from PeopleSoft and develop sound conclusions and recommendations. Ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide work direction. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations involving numerous and diverse demands. Ability to track assigned task status and report the status of assignments to the supervisor. Ability to access and produce project-related financial reports from PeopleSoft. Ability to use standard office equipment. Special Conditions Some duties may require working after normal business, including weekends to meet the project schedule requirements. Some off-site travels to attend meetings, conferences and training programs. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Feb 02 2024 Pacific Standard Time Applications close: Jun 02 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,791.00 per month to $4,410.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrative Support Coordinator II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This is a full-time, temporary position through June 30, 2025, with the possibility of reappointment. The East Bay Small Business Development Center (SBDC) at the College of Business and Economics, provides consulting services and training to small businesses to assist them in obtaining financing, market effectively, and manage operations to grow their businesses and generate the economic impact and job growth for the East Bay region. This position will perform a variety of functions; related duties include providing support to East Bay SBDC Executive Director, Director, consultants, trainers, and programs in both Alameda and Contra Costa counties. The Administrative Support Coordinator is responsible for: assisting East Bay SBDC Directors with setting up and promoting programs, program and workshop registration, attendance and reporting, assisting clients emails and phones, and to answer any questions related to SBDC programs, services, resources, events, and deadlines, initial intake interviews and scheduling appointments with advisors. This position coordinates SBDC student assistants, SBDC events and maintains records for the events. This position will also assist the executive director and director with processing purchase requisitions, purchase orders, check requests, expense reimbursements and monthly payment reconciliation and with quarterly and annual program reporting, fiscal reporting and billing. Responsibilities Administrative support for East Bay SBDC: Provide support to the East Bay SBDC Executive Director, Director, consultants, trainers and programs in both Alameda and Contra Costa counties Assist East Bay SBDC with setting up and promoting programs, trainings and workshops registration, attendance and reporting Assist East Bay SBDC clients, emails and phone calls, and to answer any questions related to SBDC programs, services, resources, events, and deadlines Assist East Bay SBDC clients with initial intake interviews, scheduling appointments with directors or advisors for their consulting needs Coordinate student assistant assignment and their work with clients Assist with Neoserra record keeping and payroll time reporting Assist East Bay SBDC Executive Director and Director on updating client records, verifying and inputting advisor’s economic impact data, generating reports, and administering surveys using SBDC’s Neoserra system Assist with SBDC with processing payments: Process purchase requests for independent contractors, consultants, and speakers Process vendor data records and purchase orders for independent contractors, consultants, and speakers Assist with Independent contractor contracts Process invoice payments from independent contractors, consultants, and speakers Process check requests for independent contractors, consultants, and speakers Process expense reimbursements Process travel claims and payment requests Reconcile SBDC payment records with General Ledger or payroll records Assist with SBDC quarterly billings with the SBDC Regional Center Assist with SBDC monthly, quarterly and annual reporting: Assist with monthly, quarterly and annual SBDC program reports, fiscal reporting and billing processes Administrative support for SBDC events and other duties: Coordinate events including facilities arrangement, logistics support and registrations Attend and assist with events, meetings and webinars Reconcile event records in database tracking system Assist Directors and other staff as assigned Other duties as assigned Minimum Qualifications Completion of a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience A fully functional knowledge of and skill in standard office procedures and practices An ability to understand and operate in a variety of organizational structures Thorough knowledge of English grammar, spelling, and punctuation and ability to clearly communicate orally and in writing Knowledge of business mathematics beyond basic arithmetic Ability to use and quickly learn new office support technology systems and software packages Experience to be fully functional in all technical aspects of work assignments Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections Ability to draft and compose correspondence and standard reports Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature Required Qualifications Computer skills required including proficiency in Word, Excel, PowerPoint, webinar software (Zoom and Team) - skills in WordPress and Marq or Canva are a plus Ability to conduct online research, manage a database, and learn new software applications Willing to travel for events within Northern California Read, comprehend and interpret written materials (policies) of moderate to complex difficulty Ability to learn new, complex topics easily Excellent writing and verbal communication skills Detail-oriented with excellent organizational and multitasking abilities Preferred Skills and Knowledge Bachelor's degree in Business Administration, a related discipline, or equivalent experience Experience in administrative support Experience with PeopleSoft, or other institutional accounting system Experience working with federal and/or state grants Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Mar 25 2024 Pacific Daylight Time Applications close: Jul 25 2024 Pacific Daylight Time Closing Date/Time:
Mar 26, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,791.00 per month to $4,410.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrative Support Coordinator II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This is a full-time, temporary position through June 30, 2025, with the possibility of reappointment. The East Bay Small Business Development Center (SBDC) at the College of Business and Economics, provides consulting services and training to small businesses to assist them in obtaining financing, market effectively, and manage operations to grow their businesses and generate the economic impact and job growth for the East Bay region. This position will perform a variety of functions; related duties include providing support to East Bay SBDC Executive Director, Director, consultants, trainers, and programs in both Alameda and Contra Costa counties. The Administrative Support Coordinator is responsible for: assisting East Bay SBDC Directors with setting up and promoting programs, program and workshop registration, attendance and reporting, assisting clients emails and phones, and to answer any questions related to SBDC programs, services, resources, events, and deadlines, initial intake interviews and scheduling appointments with advisors. This position coordinates SBDC student assistants, SBDC events and maintains records for the events. This position will also assist the executive director and director with processing purchase requisitions, purchase orders, check requests, expense reimbursements and monthly payment reconciliation and with quarterly and annual program reporting, fiscal reporting and billing. Responsibilities Administrative support for East Bay SBDC: Provide support to the East Bay SBDC Executive Director, Director, consultants, trainers and programs in both Alameda and Contra Costa counties Assist East Bay SBDC with setting up and promoting programs, trainings and workshops registration, attendance and reporting Assist East Bay SBDC clients, emails and phone calls, and to answer any questions related to SBDC programs, services, resources, events, and deadlines Assist East Bay SBDC clients with initial intake interviews, scheduling appointments with directors or advisors for their consulting needs Coordinate student assistant assignment and their work with clients Assist with Neoserra record keeping and payroll time reporting Assist East Bay SBDC Executive Director and Director on updating client records, verifying and inputting advisor’s economic impact data, generating reports, and administering surveys using SBDC’s Neoserra system Assist with SBDC with processing payments: Process purchase requests for independent contractors, consultants, and speakers Process vendor data records and purchase orders for independent contractors, consultants, and speakers Assist with Independent contractor contracts Process invoice payments from independent contractors, consultants, and speakers Process check requests for independent contractors, consultants, and speakers Process expense reimbursements Process travel claims and payment requests Reconcile SBDC payment records with General Ledger or payroll records Assist with SBDC quarterly billings with the SBDC Regional Center Assist with SBDC monthly, quarterly and annual reporting: Assist with monthly, quarterly and annual SBDC program reports, fiscal reporting and billing processes Administrative support for SBDC events and other duties: Coordinate events including facilities arrangement, logistics support and registrations Attend and assist with events, meetings and webinars Reconcile event records in database tracking system Assist Directors and other staff as assigned Other duties as assigned Minimum Qualifications Completion of a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience A fully functional knowledge of and skill in standard office procedures and practices An ability to understand and operate in a variety of organizational structures Thorough knowledge of English grammar, spelling, and punctuation and ability to clearly communicate orally and in writing Knowledge of business mathematics beyond basic arithmetic Ability to use and quickly learn new office support technology systems and software packages Experience to be fully functional in all technical aspects of work assignments Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections Ability to draft and compose correspondence and standard reports Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature Required Qualifications Computer skills required including proficiency in Word, Excel, PowerPoint, webinar software (Zoom and Team) - skills in WordPress and Marq or Canva are a plus Ability to conduct online research, manage a database, and learn new software applications Willing to travel for events within Northern California Read, comprehend and interpret written materials (policies) of moderate to complex difficulty Ability to learn new, complex topics easily Excellent writing and verbal communication skills Detail-oriented with excellent organizational and multitasking abilities Preferred Skills and Knowledge Bachelor's degree in Business Administration, a related discipline, or equivalent experience Experience in administrative support Experience with PeopleSoft, or other institutional accounting system Experience working with federal and/or state grants Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Mar 25 2024 Pacific Daylight Time Applications close: Jul 25 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,700.00 per month to $5,800.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrative Analyst/Specialist Non-Exempt I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Career Empowerment Center (CEC) Data Analyst and Office Manager is the primary position responsible for the day to day operations of the CEC. This position oversees the budget of the department, prepares forms and contracts, requests, requisitions, and monitors the supplies inventory. The CEC Data Analyst and Office Manager oversees the front office, provides training and support to front office staff (student workers) and participates in the hiring and supervision of student workers. In addition, the CEC Data Analyst and Office Manager will lead our assessment initiatives, data management, and technology utilization. The position will oversee large-scale surveys such as the first destination survey as well as the office metrics and utilization of the CEC. In addition, the position will be responsible for the data extraction of the multiple career related systems and make recommendations based on the usage. The successful candidate will have a growth mindset, be detail oriented and collaborative, and whose responsibilities will support and empower CEC stakeholders and support storytelling by leveraging data. Responsibilities Technology and Data Management Data and System Maintenance: Organize, develop, and maintain career data systems for smooth operation of technology platforms for all stakeholders. Ensure that data collected is current, correct, and complete and processes are well documented. Maintain data systems and research best practice and alternative solutions to our current business office applications. Evaluate effectiveness of additional career development technologies to support students. Survey & Data Analysis: Oversee the execution of the first-destination survey and other surveys, including designing, launching, and analyzing responses. Extract and analyze data from key career center systems (e.g. Handshake, 12Twenty) and review utilization to develop strategies to increase digital engagement. Reporting: Prepare written summaries and visualizations to highlight the impact of CEC on all stakeholders. Plan, develop, and coordinate annual summary reports. Provide data analysis and prepare reports for decision-making, presentations, and meetings. Participate in processes and activities designed to establish an organizational culture that supports learning, collaboration, and collective responsibility to enhance professional relationships, job satisfaction, and organizational effectiveness. Provide professional development for colleagues in the program as needed (online and in-person presentations and online training modules). Fiscal Management Evaluate and recommend appropriate accounts for expenditures; propose new strategies and initiatives to develop additional revenue streams. Monitor all budgetary accounts; reconcile department budget records with accounting statements. Provide Director with updated reports with projected expenditures. Prepare monthly budget status and credit card reports. Manage contract processes (technology, staffing) working with Procurement and IT. Monitor inventory and purchase supplies. Manage front office and provide personnel and administrative support Manage the hiring, supervision and training of front desk student assistants. Design and assess processes and workflows to ensure efficient office operations. Maintain customer service standard of excellence to ensure high level of customer (student, employer, alumni, faculty/staff) satisfaction with CEC. Maintain office manual which outlines policies and procedures for all CEC front office operations and other critical workflows. Other Administrative Duties Provide administrative support to the Director. Provide event support for Employer Relations team. Provide student-facing support during peak usage periods. Establish and maintain record keeping system. Participate in department and campus committees. Minimum Qualifications Bachelor’s degree or a combination of education, training and relevant experience. Administrative work experience related to the position. Required Qualifications Strong communication skills (written and oral). Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines. Preferred Skills and Knowledge Bachelor's degree (or advanced degree) and at least 2 years of related experience. Experience with budget management. Proficiency in/knowledge of building and administering surveys. Experience analyzing large data sets. Proficiency in data analysis software and tools (e.g., Excel, R, Tableau, Microsoft Office, relational databases) to collect, analyze, interpret, and present career center outcomes and engagement data in a cohesive manner. Working knowledge of Handshake, 12Twenty, Canva, Canvas, and Peoplesoft. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: May 02 2024 Pacific Daylight Time Applications close: Sep 02 2024 Pacific Daylight Time Closing Date/Time:
May 03, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,700.00 per month to $5,800.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrative Analyst/Specialist Non-Exempt I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Career Empowerment Center (CEC) Data Analyst and Office Manager is the primary position responsible for the day to day operations of the CEC. This position oversees the budget of the department, prepares forms and contracts, requests, requisitions, and monitors the supplies inventory. The CEC Data Analyst and Office Manager oversees the front office, provides training and support to front office staff (student workers) and participates in the hiring and supervision of student workers. In addition, the CEC Data Analyst and Office Manager will lead our assessment initiatives, data management, and technology utilization. The position will oversee large-scale surveys such as the first destination survey as well as the office metrics and utilization of the CEC. In addition, the position will be responsible for the data extraction of the multiple career related systems and make recommendations based on the usage. The successful candidate will have a growth mindset, be detail oriented and collaborative, and whose responsibilities will support and empower CEC stakeholders and support storytelling by leveraging data. Responsibilities Technology and Data Management Data and System Maintenance: Organize, develop, and maintain career data systems for smooth operation of technology platforms for all stakeholders. Ensure that data collected is current, correct, and complete and processes are well documented. Maintain data systems and research best practice and alternative solutions to our current business office applications. Evaluate effectiveness of additional career development technologies to support students. Survey & Data Analysis: Oversee the execution of the first-destination survey and other surveys, including designing, launching, and analyzing responses. Extract and analyze data from key career center systems (e.g. Handshake, 12Twenty) and review utilization to develop strategies to increase digital engagement. Reporting: Prepare written summaries and visualizations to highlight the impact of CEC on all stakeholders. Plan, develop, and coordinate annual summary reports. Provide data analysis and prepare reports for decision-making, presentations, and meetings. Participate in processes and activities designed to establish an organizational culture that supports learning, collaboration, and collective responsibility to enhance professional relationships, job satisfaction, and organizational effectiveness. Provide professional development for colleagues in the program as needed (online and in-person presentations and online training modules). Fiscal Management Evaluate and recommend appropriate accounts for expenditures; propose new strategies and initiatives to develop additional revenue streams. Monitor all budgetary accounts; reconcile department budget records with accounting statements. Provide Director with updated reports with projected expenditures. Prepare monthly budget status and credit card reports. Manage contract processes (technology, staffing) working with Procurement and IT. Monitor inventory and purchase supplies. Manage front office and provide personnel and administrative support Manage the hiring, supervision and training of front desk student assistants. Design and assess processes and workflows to ensure efficient office operations. Maintain customer service standard of excellence to ensure high level of customer (student, employer, alumni, faculty/staff) satisfaction with CEC. Maintain office manual which outlines policies and procedures for all CEC front office operations and other critical workflows. Other Administrative Duties Provide administrative support to the Director. Provide event support for Employer Relations team. Provide student-facing support during peak usage periods. Establish and maintain record keeping system. Participate in department and campus committees. Minimum Qualifications Bachelor’s degree or a combination of education, training and relevant experience. Administrative work experience related to the position. Required Qualifications Strong communication skills (written and oral). Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines. Preferred Skills and Knowledge Bachelor's degree (or advanced degree) and at least 2 years of related experience. Experience with budget management. Proficiency in/knowledge of building and administering surveys. Experience analyzing large data sets. Proficiency in data analysis software and tools (e.g., Excel, R, Tableau, Microsoft Office, relational databases) to collect, analyze, interpret, and present career center outcomes and engagement data in a cohesive manner. Working knowledge of Handshake, 12Twenty, Canva, Canvas, and Peoplesoft. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: May 02 2024 Pacific Daylight Time Applications close: Sep 02 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,379.00 per month to $5,585.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrative Analyst/Specialist, Exempt I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This is a temporary, full-time, grant funded position through December 31, 2024, with the possibility of reappointment. Project IMPACT, a Student Support Services (SSS) Program, is funded through the TRIO division of the United States Department of Education. The SSS program is a five-year grant (2020-2025), renewable annually. It provides undergraduate students with disabilities non-mandated support services, including academic advising, career planning, subject specific tutoring, scholarship guidance, graduate school advising, personal wellness counseling, assistive technology training, academic and personal skills building workshops, and financial aid and personal finance education support. The purpose of this program is to provide services to increase retention, student GPAs and graduation rates of students with disabilities. Under the general direction of the Director, the Project IMPACT Program Coordinator is responsible for implementing and monitoring all mandated services under the program, as well as providing direct service support in the above referenced areas. The Program Coordinator will be required to monitor the budget and ensure all program activities remain within grant-mandated limits; ensure all policies and procedures are followed as outlined in Federal, State and University guidelines in daily operations and decisions; conduct workshops in the areas of academic skills building, personal finance, financial aid, wellness, and assistive technology as mandated by the approved grant; and maintain all data, records and reports required by the grant program, including the Annual Performance Report, Annual Student Survey, and Graduation/Retention reports. Additionally, the Program Coordinator will be fully trained and attend updated sessions on grant reporting and documentation requirements under EDGAR, Americans with Disabilities Act, and other areas to ensure students have complete and full access to all University programmatic facilities and services. Responsibilities Program Administration: Independently Coordinate the Project IMPACT program, collaborating with Accessibility Services’ (AS) Director as needed. Initiate processes and track day-to-day operational needs of the program, coordinating and following up with other campus departments as needed. Problem solve complex situations affecting the day-to-day operations of the program, in compliance with grant mandates. Maintain all confidential participant records, including participants’ eligibility records as required under TRIO guidelines. Lead Blumen database development, maintenance and staff training as needed. Monitor the program’s progress towards the objectives and key performance indicators outlined in the grant proposal, including all program participants’ retention and graduation rates. Attend annual Coordinator trainings and other TRIO trainings as needed to remain current on TRIO regulations and to maintain compliance. Relay regulation updates to Project IMPACT staff and Director. Provide quarterly and annual performance reports, and other ad hoc reports as required or requested by qualified Federal, State or University authorities. Oversee and update Project IMPACT’s computer lab to ensure compliance with all mandates and laws under the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. Create content for the Project IMPACT website, and ensure that all information contained is current, accurate and complete. Lead Team: Recruit, hire, train and provide lead work direction to TRIO staff including Academic Wellness Counselor, student tutors, coaches, student admin support and other grant staff in collaboration with Director. Oversee staff and student assistant payroll and approve timesheets. Lead weekly staff meetings and agendas for the Project IMPACT staff. Lead other program staff in the development and implementation of adjustments to service delivery as needed to improve the program’s performance on its objectives and key performance indicators. Collaborate with Other Departments and Stakeholders: Communicate with Department of Education’s Program Officer on issues related to compliance with TRIO regulations, Grant Award Notifications (GAN) and receive direct communication regarding program updates Consult with other TRIO colleagues as needed and make recommendations to AS Director. Attend all Principal Investigator quarterly meetings as designated by ORSP. Serve as the liaison with the AS office, EXCEL, EOP, AACE, Financial Aid, General Education and other student support service areas under the program. Represent Project IMPACT independently when appropriate at campus events and outreach, as required by TRIO regulations. Coordinate with all campus departments such as Facilities Management, AS, Environmental Health and Safety, Information and Technology Center, Assistive Technology Services Office, University Police Department and other areas on campus mandated with safety and operational management of the Project IMPACT office. Attend all AS staff meetings as needed or requested to communicate the current status of the program in meeting its goals and objectives. Act as Liaison with AS counselors to coordinate student support. Inform AS Director immediately of participants at risk of harm to self or others. Submit CARE reports as appropriate. In collaboration with other Project IMPACT staff, coordinate the delivery of subject specific tutoring as mandated by the grant. Specialized Administrative Functions: Project annual budget for each of the five award years. Develop the proposed budget and budget narrative as directed for the Department of Education’s Program Officer each year of the grant cycle. Reconcile monthly budgets with Office of Research and Sponsored Programs (ORSP) to ensure compliance with TRIO regulations for spending. Make suggestions regarding revisions to the proposed budget to the Director of AS to ensure efficient use of federal funds. Plan Individual Services to Students: Create and lead individualized educational and disability-related support goals for student participants to promote a “holistic” academic and personal life balance. Meet with participants individually to address goals as stated above, coaching students through academic skill development. Reevaluate and adjust supports for individual students at risk of not meeting persistence and graduation goals. Create, organize and deliver content-driven workshops to program participants on a quarterly basis in required content areas. Ensure student completion of all necessary applications for Financial Aid, including the FAFSA, on an annual basis. May provide direct tutoring to a program participant when a tutor is unable to be secured in this same subject. Other Duties As Assigned: Complete tasks or duties not specified in the grant program plan, but for which are necessary in order to meet overall program goals and objectives on a broader spectrum. May be called upon to provide unique or one-time services for students in order to promote the safety, academic performance, or personal progress of a student Other duties as assigned. Minimum Qualifications A Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. Required Qualifications Demonstrated experience working with students with disabilities, including those with significant mental health challenges and those with developmental disabilities such as Autism. Demonstrated experience with coordinating programs, services or departments. Familiarity with grant-funded programs. Strong organizational and time-management skills. General competence with software such as Microsoft Office Suite, Google applications, Blumen, Accommodate, and Blackboard. Demonstrated successful presentation and facilitation skills. Excellent written and verbal communication skills and the ability to effectively communicate within a diverse community of faculty, staff, students and community. Ability to be flexible in challenging environments that often require rapid adjustments in scheduling and service provisions. Ability to creatively problem-solve and negotiate when policies conflict between Federal, State, and University requirements. Experience leading a team. Preferred Skills and Knowledge Three years experience providing professional student support services work. Master’s degree in Counseling, Educational Psychology, Psychology or related field. Previous TRIO background is highly desirable. Knowledge of TRIO programs and their goals/objectives. Demonstrated experience with Blumen software is strongly preferred. Demonstrated experience training others in assistive technologies (Kurzweil 3000, Dragon Naturally Speaking, JAWS, ZoomText, mind mapping software, smart pen, etc). Knowledge of assistive technology devices (Kurzweil 3000, Dragon Naturally Speaking, JAWS, ZoomText, mind mapping software, smart pen, etc); models for the assistive technology assessment process, and theories governing assistive technology support and training. Assistive Technology Applications Certification or Credential is preferred. Ability to collect, analyze and organize data for reporting statistical information. An in-depth understanding of the financial aid process, student requirements for meeting academic progress standards, and required student-submitted financial aid documentation for the Financial Aid Office. General knowledge of budgeting and accounting practices. Experience with strategy instruction, such as effective reading strategies, note taking strategies, and study skills. Knowledge of legally mandated services to students with disabilities under the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Apr 05 2024 Pacific Daylight Time Applications close: Aug 05 2024 Pacific Daylight Time Closing Date/Time:
Apr 13, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,379.00 per month to $5,585.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrative Analyst/Specialist, Exempt I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This is a temporary, full-time, grant funded position through December 31, 2024, with the possibility of reappointment. Project IMPACT, a Student Support Services (SSS) Program, is funded through the TRIO division of the United States Department of Education. The SSS program is a five-year grant (2020-2025), renewable annually. It provides undergraduate students with disabilities non-mandated support services, including academic advising, career planning, subject specific tutoring, scholarship guidance, graduate school advising, personal wellness counseling, assistive technology training, academic and personal skills building workshops, and financial aid and personal finance education support. The purpose of this program is to provide services to increase retention, student GPAs and graduation rates of students with disabilities. Under the general direction of the Director, the Project IMPACT Program Coordinator is responsible for implementing and monitoring all mandated services under the program, as well as providing direct service support in the above referenced areas. The Program Coordinator will be required to monitor the budget and ensure all program activities remain within grant-mandated limits; ensure all policies and procedures are followed as outlined in Federal, State and University guidelines in daily operations and decisions; conduct workshops in the areas of academic skills building, personal finance, financial aid, wellness, and assistive technology as mandated by the approved grant; and maintain all data, records and reports required by the grant program, including the Annual Performance Report, Annual Student Survey, and Graduation/Retention reports. Additionally, the Program Coordinator will be fully trained and attend updated sessions on grant reporting and documentation requirements under EDGAR, Americans with Disabilities Act, and other areas to ensure students have complete and full access to all University programmatic facilities and services. Responsibilities Program Administration: Independently Coordinate the Project IMPACT program, collaborating with Accessibility Services’ (AS) Director as needed. Initiate processes and track day-to-day operational needs of the program, coordinating and following up with other campus departments as needed. Problem solve complex situations affecting the day-to-day operations of the program, in compliance with grant mandates. Maintain all confidential participant records, including participants’ eligibility records as required under TRIO guidelines. Lead Blumen database development, maintenance and staff training as needed. Monitor the program’s progress towards the objectives and key performance indicators outlined in the grant proposal, including all program participants’ retention and graduation rates. Attend annual Coordinator trainings and other TRIO trainings as needed to remain current on TRIO regulations and to maintain compliance. Relay regulation updates to Project IMPACT staff and Director. Provide quarterly and annual performance reports, and other ad hoc reports as required or requested by qualified Federal, State or University authorities. Oversee and update Project IMPACT’s computer lab to ensure compliance with all mandates and laws under the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. Create content for the Project IMPACT website, and ensure that all information contained is current, accurate and complete. Lead Team: Recruit, hire, train and provide lead work direction to TRIO staff including Academic Wellness Counselor, student tutors, coaches, student admin support and other grant staff in collaboration with Director. Oversee staff and student assistant payroll and approve timesheets. Lead weekly staff meetings and agendas for the Project IMPACT staff. Lead other program staff in the development and implementation of adjustments to service delivery as needed to improve the program’s performance on its objectives and key performance indicators. Collaborate with Other Departments and Stakeholders: Communicate with Department of Education’s Program Officer on issues related to compliance with TRIO regulations, Grant Award Notifications (GAN) and receive direct communication regarding program updates Consult with other TRIO colleagues as needed and make recommendations to AS Director. Attend all Principal Investigator quarterly meetings as designated by ORSP. Serve as the liaison with the AS office, EXCEL, EOP, AACE, Financial Aid, General Education and other student support service areas under the program. Represent Project IMPACT independently when appropriate at campus events and outreach, as required by TRIO regulations. Coordinate with all campus departments such as Facilities Management, AS, Environmental Health and Safety, Information and Technology Center, Assistive Technology Services Office, University Police Department and other areas on campus mandated with safety and operational management of the Project IMPACT office. Attend all AS staff meetings as needed or requested to communicate the current status of the program in meeting its goals and objectives. Act as Liaison with AS counselors to coordinate student support. Inform AS Director immediately of participants at risk of harm to self or others. Submit CARE reports as appropriate. In collaboration with other Project IMPACT staff, coordinate the delivery of subject specific tutoring as mandated by the grant. Specialized Administrative Functions: Project annual budget for each of the five award years. Develop the proposed budget and budget narrative as directed for the Department of Education’s Program Officer each year of the grant cycle. Reconcile monthly budgets with Office of Research and Sponsored Programs (ORSP) to ensure compliance with TRIO regulations for spending. Make suggestions regarding revisions to the proposed budget to the Director of AS to ensure efficient use of federal funds. Plan Individual Services to Students: Create and lead individualized educational and disability-related support goals for student participants to promote a “holistic” academic and personal life balance. Meet with participants individually to address goals as stated above, coaching students through academic skill development. Reevaluate and adjust supports for individual students at risk of not meeting persistence and graduation goals. Create, organize and deliver content-driven workshops to program participants on a quarterly basis in required content areas. Ensure student completion of all necessary applications for Financial Aid, including the FAFSA, on an annual basis. May provide direct tutoring to a program participant when a tutor is unable to be secured in this same subject. Other Duties As Assigned: Complete tasks or duties not specified in the grant program plan, but for which are necessary in order to meet overall program goals and objectives on a broader spectrum. May be called upon to provide unique or one-time services for students in order to promote the safety, academic performance, or personal progress of a student Other duties as assigned. Minimum Qualifications A Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. Required Qualifications Demonstrated experience working with students with disabilities, including those with significant mental health challenges and those with developmental disabilities such as Autism. Demonstrated experience with coordinating programs, services or departments. Familiarity with grant-funded programs. Strong organizational and time-management skills. General competence with software such as Microsoft Office Suite, Google applications, Blumen, Accommodate, and Blackboard. Demonstrated successful presentation and facilitation skills. Excellent written and verbal communication skills and the ability to effectively communicate within a diverse community of faculty, staff, students and community. Ability to be flexible in challenging environments that often require rapid adjustments in scheduling and service provisions. Ability to creatively problem-solve and negotiate when policies conflict between Federal, State, and University requirements. Experience leading a team. Preferred Skills and Knowledge Three years experience providing professional student support services work. Master’s degree in Counseling, Educational Psychology, Psychology or related field. Previous TRIO background is highly desirable. Knowledge of TRIO programs and their goals/objectives. Demonstrated experience with Blumen software is strongly preferred. Demonstrated experience training others in assistive technologies (Kurzweil 3000, Dragon Naturally Speaking, JAWS, ZoomText, mind mapping software, smart pen, etc). Knowledge of assistive technology devices (Kurzweil 3000, Dragon Naturally Speaking, JAWS, ZoomText, mind mapping software, smart pen, etc); models for the assistive technology assessment process, and theories governing assistive technology support and training. Assistive Technology Applications Certification or Credential is preferred. Ability to collect, analyze and organize data for reporting statistical information. An in-depth understanding of the financial aid process, student requirements for meeting academic progress standards, and required student-submitted financial aid documentation for the Financial Aid Office. General knowledge of budgeting and accounting practices. Experience with strategy instruction, such as effective reading strategies, note taking strategies, and study skills. Knowledge of legally mandated services to students with disabilities under the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Apr 05 2024 Pacific Daylight Time Applications close: Aug 05 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits Salary Range: $4,610.00 per month to $6,556.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,610.00 per month to $5,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Enrollment Information Center (EIC) provides comprehensive services to prospective students, currently enrolled students, staff, faculty and the members of the community-at-large who are seeking information or services from the University relative to outreach, pre-admission advising, and evaluation for the purposes of admission and graduation, student records, registration and financial aid. As the EIC front desk staff, this position provides information and services pertaining to student admissions, financial aid, and registration in the lobby of the Student Administration Building. The EIC serves as the front-line, first contact for students; handling general inquiries regarding admissions, registration, records, graduation evaluations and financial aid. This position will respond to complex and in-depth inquiries regarding all areas mentioned above. The Compliance Support Analyst responsibilities of this position include helping students and families navigate the financial aid process. This includes assisting in the review process for student aid eligibility, collecting data to determine student awards, and communicating with students and their families regarding financial aid related matters. This position will also work on verification and assist in the timely administration of program compliance under the supervision of the Compliance Director. Responsibilities General Front Desk Duties : Effectively and efficiently advise current students on University policies, procedures and eligibility requirements as it relates to enrollment services, admissions, financial aid, records/registration, graduation and academic standards. Obtain information, analyze data, reason logically, and draw valid conclusions to make appropriate recommendations to students through a working knowledge of general University operations. Provide accurate, ethical, and quality initial admission, registration, graduation and financial aid advising to help students navigate through the University via phone, in-person, and through electronic communications. Serve as point-of-contact for students in working with Enrollment Management, participating in a case management operations model, so that student issues are handled to completion. Admissions: Determine admission status, next course of action and give clear and concise directions as to next steps. Initially evaluate transcripts to determine if the document will be satisfactory for meeting the deadline. Explain admission decisions and advise students as to what is needed to meet qualifications, appeals or refer students to the specialist who evaluated the transcripts. Records and Enrollment: Collect documents and review for accuracy. Advise students as to which document is appropriate for their particular need and verify accuracy of completion. Explain policies and procedures regarding University registration policies and help students register or troubleshoot areas of obstacles. Graduation: Explain policies and procedures to facilitate graduation filing. Help students who can file for graduation online or advise, based on the situation to file as non-matriculated. Verify status regarding graduation and explain the process to ensure students' understanding of the ceremony versus confirmation of degree awarded. Financial Aid: Help students, parents and staff complete tasks to facilitate the gathering of information and documents for financial aid. Explain awarding timelines and priority deadlines to students. Advise students on how to view their financial aid awards through their MYCSUEB Portal. Assist students with completing financial aid paperwork through the CampusLogic platform. Troubleshoot areas of login and incorrect document retrieval due to user error. Advise students and parents about types of acceptable documentation. When documents do not meet the financial aid specifications, a clear explanation of requirements and expectations will be explained to the students. Compliance Support Analyst: Assist in the administration of aid for special programs including but not limited to PHAP, Teaching Credential, and other non-degree programs. Gather data from reviews and assist in the administration of resolutions for issues including (but are not limited to) over awards, aggregate issues, dual enrollments, C flags, and Pell Pop, and other discrepancies that cannot be resolved through batch/system processing. Assist to ensure timely administration and coordination of Private and Plus Loans. Help with supporting timely administration and coordination of Special Circumstance Appeals as well as Verifications. Help with administration of remote learning programs such as study abroad and institutional partnerships through cross registration. Assist with phone traffic for the Financial Aid Office. Other Duties and special projects as assigned: Work with IT to ensure computers are running effectively. Ensure tidy and professional appearance of the EIC. Attend staff meetings, training sessions and Town Hall meetings as appropriate and directed. Assist with on-campus events as needed. Minimum Qualifications Experience: The equivalent of two (2) years of professional experience in one of the student services program areas or in a related field. Experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretive information through interviews. Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Required Qualifications Ability to develop, retain, interpret, and apply comprehensive knowledge of university enrollment requirements, policies, and procedures. Ability and willingness to understand, embrace, and communicate Cal State East Bay marketing messages. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to safeguard the confidentiality and security of records. Knowledge of individual counseling techniques Knowledge of student services programs outside of Planning, Enrollment Management, and Student Affairs. Ability to advise students on complex student-related matters such as disqualification and financial aid. Ability to carry-out complex assignments without detailed instructions. Ability to interact professionally and effectively--individually or in group settings--with diverse current and/or prospective students and their family members. Ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. Strong organizational skills and ability to plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations. Ability to work independently. Excellent written and verbal communication skills in English. Ability to work with student information systems (at an advanced level), imaged document systems, degree audit software, instant messaging, e-mail, web-based information resources, and MS Office applications. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Mar 25 2024 Pacific Daylight Time Applications close: Jul 25 2024 Pacific Daylight Time Closing Date/Time:
Mar 26, 2024
Salary and Benefits Salary Range: $4,610.00 per month to $6,556.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,610.00 per month to $5,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Enrollment Information Center (EIC) provides comprehensive services to prospective students, currently enrolled students, staff, faculty and the members of the community-at-large who are seeking information or services from the University relative to outreach, pre-admission advising, and evaluation for the purposes of admission and graduation, student records, registration and financial aid. As the EIC front desk staff, this position provides information and services pertaining to student admissions, financial aid, and registration in the lobby of the Student Administration Building. The EIC serves as the front-line, first contact for students; handling general inquiries regarding admissions, registration, records, graduation evaluations and financial aid. This position will respond to complex and in-depth inquiries regarding all areas mentioned above. The Compliance Support Analyst responsibilities of this position include helping students and families navigate the financial aid process. This includes assisting in the review process for student aid eligibility, collecting data to determine student awards, and communicating with students and their families regarding financial aid related matters. This position will also work on verification and assist in the timely administration of program compliance under the supervision of the Compliance Director. Responsibilities General Front Desk Duties : Effectively and efficiently advise current students on University policies, procedures and eligibility requirements as it relates to enrollment services, admissions, financial aid, records/registration, graduation and academic standards. Obtain information, analyze data, reason logically, and draw valid conclusions to make appropriate recommendations to students through a working knowledge of general University operations. Provide accurate, ethical, and quality initial admission, registration, graduation and financial aid advising to help students navigate through the University via phone, in-person, and through electronic communications. Serve as point-of-contact for students in working with Enrollment Management, participating in a case management operations model, so that student issues are handled to completion. Admissions: Determine admission status, next course of action and give clear and concise directions as to next steps. Initially evaluate transcripts to determine if the document will be satisfactory for meeting the deadline. Explain admission decisions and advise students as to what is needed to meet qualifications, appeals or refer students to the specialist who evaluated the transcripts. Records and Enrollment: Collect documents and review for accuracy. Advise students as to which document is appropriate for their particular need and verify accuracy of completion. Explain policies and procedures regarding University registration policies and help students register or troubleshoot areas of obstacles. Graduation: Explain policies and procedures to facilitate graduation filing. Help students who can file for graduation online or advise, based on the situation to file as non-matriculated. Verify status regarding graduation and explain the process to ensure students' understanding of the ceremony versus confirmation of degree awarded. Financial Aid: Help students, parents and staff complete tasks to facilitate the gathering of information and documents for financial aid. Explain awarding timelines and priority deadlines to students. Advise students on how to view their financial aid awards through their MYCSUEB Portal. Assist students with completing financial aid paperwork through the CampusLogic platform. Troubleshoot areas of login and incorrect document retrieval due to user error. Advise students and parents about types of acceptable documentation. When documents do not meet the financial aid specifications, a clear explanation of requirements and expectations will be explained to the students. Compliance Support Analyst: Assist in the administration of aid for special programs including but not limited to PHAP, Teaching Credential, and other non-degree programs. Gather data from reviews and assist in the administration of resolutions for issues including (but are not limited to) over awards, aggregate issues, dual enrollments, C flags, and Pell Pop, and other discrepancies that cannot be resolved through batch/system processing. Assist to ensure timely administration and coordination of Private and Plus Loans. Help with supporting timely administration and coordination of Special Circumstance Appeals as well as Verifications. Help with administration of remote learning programs such as study abroad and institutional partnerships through cross registration. Assist with phone traffic for the Financial Aid Office. Other Duties and special projects as assigned: Work with IT to ensure computers are running effectively. Ensure tidy and professional appearance of the EIC. Attend staff meetings, training sessions and Town Hall meetings as appropriate and directed. Assist with on-campus events as needed. Minimum Qualifications Experience: The equivalent of two (2) years of professional experience in one of the student services program areas or in a related field. Experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretive information through interviews. Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Required Qualifications Ability to develop, retain, interpret, and apply comprehensive knowledge of university enrollment requirements, policies, and procedures. Ability and willingness to understand, embrace, and communicate Cal State East Bay marketing messages. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to safeguard the confidentiality and security of records. Knowledge of individual counseling techniques Knowledge of student services programs outside of Planning, Enrollment Management, and Student Affairs. Ability to advise students on complex student-related matters such as disqualification and financial aid. Ability to carry-out complex assignments without detailed instructions. Ability to interact professionally and effectively--individually or in group settings--with diverse current and/or prospective students and their family members. Ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. Strong organizational skills and ability to plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations. Ability to work independently. Excellent written and verbal communication skills in English. Ability to work with student information systems (at an advanced level), imaged document systems, degree audit software, instant messaging, e-mail, web-based information resources, and MS Office applications. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Mar 25 2024 Pacific Daylight Time Applications close: Jul 25 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits Salary Range: $5,025.00 per month to $7,159.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,276.00 per month to $6,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional III, Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This is a temporary, full-time, grant funded position through December 31, 2024, with the possibility of re-appointment for a maximum of three years from the date of hire. Project IMPACT, a Student Support Services (SSS) Program, is funded through the TRIO division of the United States Department of Education. The SSS program is a five-year grant (2020-2025). This position opening is available through December 31, 2024, with the possibility of reappointment for a maximum of three years from the date of hire. Project IMPACT provides undergraduate students with disabilities non-mandated support services, including academic advising, career planning, subject specific tutoring, support with the financial aid process, support with the graduate school application process, academic wellness counseling, assistive technology training, academic skills development, and personal finance skill development. The intent of this program is to provide services to increase retention, student GPAs and graduation rates of students with disabilities. Project IMPACT provides these enhanced academic support services to 100+ students with disabilities. The primary purpose of this position is to provide academic advising and academic wellness counseling to participating students. The Academic Success & Wellness Counselor supports students in completing their post-secondary education by providing targeted advice related to class selection, the development of educational plans and monitors the academic progress of students in the program. Furthermore, the Academic Success & Wellness Counselor provides academic wellness counseling to support students in the development of non-cognitive skills including academic & realistic self-appraisal, growth mindset, locus of control, positive self-concept, motivation and long-term goal setting. This position will function as a team member of Project IMPACT and will assist the Project IMPACT Program Coordinator with carrying out the requirements of the grant. Responsibilities Direct Services to Students Academic Advising: Provide academic advising to participants including support with course selection each term and the development of long-term educational plans. Provide academic advising related to withdrawals, plans for recovering from academic probation and avoiding academic disqualification. Offer advice that takes into consideration students’ financial aid status, participation with the Department of Rehabilitation, personal learning preferences, learning strengths and challenges, and disability management strategies as it relates to course load and course selection. Monitor students’ grades and academic progress towards graduation. Monitor barriers to students’ ability to enroll or continue to make academic progress (academic holds, financial holds, etc.). Attend regular university-wide meetings that support the function of academic advising. Develop a close working relationship with the General Education Office and Academic Advising and Career Education (AACE) Office. Collaborate with the Department of Rehabilitation if a student is a client. Provide support to students with graduate school applications. Academic Wellness Counseling: Provide general educational and emotional support to students as it relates to their academic experience. While academic wellness counseling is not therapy, the Academic Success and Wellness Counselor supports students with academic & realistic self-appraisal, growth mindset, locus of control, positive self-concept, anxiety, managing interpersonal conflicts, developing a support network, developing plans of self-support, motivation and long term goal setting. Conduct workshops for students on the above mentioned topics. Conduct trainings for part-time staff on the above mentioned topics and help facilitate a culture of growth mindset. Participate in the development of a nurturing team-focused culture. Inform Accessibility Services Director immediately of participants at risk to harm self or others. Individual Support Plan Development: In collaboration with the Program Coordinator, support students in developing Individual Support Plans which serve as a guide for how students should engage with the various services offered by the program, given their unique needs. Identify students at risk for not persisting, including using CSUEB’s early alert system in Bay Adviser. Help students revise their support plans accordingly. Coordinate with other departments and agencies as needed to support students in finding and making use of additional resources. Financial Aid Advising: Support students in completing all necessary applications for Financial Aid, including the FAFSA, the Cal State East Bay financial aid verification process and scholarship applications. Support students with completing financial aid appeals as needed. Develop a strong working relationship with the Financial Aid Office personnel to maintain understanding of the financial aid process, student requirements for meeting academic progress standards, and required student-submitted financial aid documentation. Record Keeping and Reporting: The Academic Success and Wellness Counselor is expected to keep accurate and timely case notes and maintain accurate student information in program software including Blumen and Accommodate. Support with Maintenance of Program Collaborate with other campus departments including Accessibility Services, various academic departments, the General Education Office, Academic Advising and Career Education, Housing and Financial Aid to educate the campus community about Project IMPACT. With the Program Coordinator, recruit, interview and select new students to join the program each summer. Attend outreach events for student recruitment as needed. Support other program staff with the coordination of the tutoring service and provide subject-specific tutoring if needed. Support the work of the Program Coordinator in meeting all programmatic objectives as outlined in the grant. Carry out the requirements of the grant and assist the Program Coordinator in monitoring compliance with state and federal regulations, maintaining accurate student records and other administrative tasks as needed. Attend TRIO trainings as needed to remain aware of best practices for TRIO service delivery. Other Duties as Assigned Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A Doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. General knowledge of individual counseling techniques. General knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters. Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action. Carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Required Qualifications General knowledge of the principles, practices and trends of the Student Services field. General knowledge of individual counseling techniques. Ability to analyze complex situations accurately and adopt effective courses of action. Advise students on complex student-related matters and determine appropriate courses of action. Carry out a variety of professionally complex assignments without detailed instructions. Knowledge of various types of disabilities including physical and mental health disabilities, learning disabilities, and developmental disabilities including Autism. An understanding of the financial aid process, general student requirements for meeting academic progress standards, and general knowledge of typical graduation/ general education requirements. Knowledge of legally mandated services to students with disabilities under the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. Knowledge of laws and ethics related to counseling. Experience providing services to students in a higher education environment, including case management in an academic coaching, counseling, advisor or related role. Competent in working with students in distress, including students with significant mental health challenges and knowledge of related protocols for student and campus safety. Strong ability to communicate effectively with diverse students, faculty, staff and community members. Proactive problem solving skills. General competence with software packages such as Microsoft Office Suite and academic support software packages. Experience with counseling theory and practice, intake interview techniques, and group facilitation skills. Preferred Skills and Knowledge A Master’s degree in Counseling, Educational Psychology, Psychology, Social Work, Special Education or related field. Experience working with students with disabilities in a higher education setting is strongly preferred. Experience working with students with disabilities, low-socioeconomic status, or first generation college students. Previous experience with TRIO programs. Specific knowledge of Cal State East Bay requirements for General Education, graduation and financial aid. Experience with Blumen Software, PeopleSoft, Accommodate, and/or Bay Advisor. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Jan 19 2024 Pacific Standard Time Applications close: May 19 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Salary and Benefits Salary Range: $5,025.00 per month to $7,159.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,276.00 per month to $6,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional III, Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This is a temporary, full-time, grant funded position through December 31, 2024, with the possibility of re-appointment for a maximum of three years from the date of hire. Project IMPACT, a Student Support Services (SSS) Program, is funded through the TRIO division of the United States Department of Education. The SSS program is a five-year grant (2020-2025). This position opening is available through December 31, 2024, with the possibility of reappointment for a maximum of three years from the date of hire. Project IMPACT provides undergraduate students with disabilities non-mandated support services, including academic advising, career planning, subject specific tutoring, support with the financial aid process, support with the graduate school application process, academic wellness counseling, assistive technology training, academic skills development, and personal finance skill development. The intent of this program is to provide services to increase retention, student GPAs and graduation rates of students with disabilities. Project IMPACT provides these enhanced academic support services to 100+ students with disabilities. The primary purpose of this position is to provide academic advising and academic wellness counseling to participating students. The Academic Success & Wellness Counselor supports students in completing their post-secondary education by providing targeted advice related to class selection, the development of educational plans and monitors the academic progress of students in the program. Furthermore, the Academic Success & Wellness Counselor provides academic wellness counseling to support students in the development of non-cognitive skills including academic & realistic self-appraisal, growth mindset, locus of control, positive self-concept, motivation and long-term goal setting. This position will function as a team member of Project IMPACT and will assist the Project IMPACT Program Coordinator with carrying out the requirements of the grant. Responsibilities Direct Services to Students Academic Advising: Provide academic advising to participants including support with course selection each term and the development of long-term educational plans. Provide academic advising related to withdrawals, plans for recovering from academic probation and avoiding academic disqualification. Offer advice that takes into consideration students’ financial aid status, participation with the Department of Rehabilitation, personal learning preferences, learning strengths and challenges, and disability management strategies as it relates to course load and course selection. Monitor students’ grades and academic progress towards graduation. Monitor barriers to students’ ability to enroll or continue to make academic progress (academic holds, financial holds, etc.). Attend regular university-wide meetings that support the function of academic advising. Develop a close working relationship with the General Education Office and Academic Advising and Career Education (AACE) Office. Collaborate with the Department of Rehabilitation if a student is a client. Provide support to students with graduate school applications. Academic Wellness Counseling: Provide general educational and emotional support to students as it relates to their academic experience. While academic wellness counseling is not therapy, the Academic Success and Wellness Counselor supports students with academic & realistic self-appraisal, growth mindset, locus of control, positive self-concept, anxiety, managing interpersonal conflicts, developing a support network, developing plans of self-support, motivation and long term goal setting. Conduct workshops for students on the above mentioned topics. Conduct trainings for part-time staff on the above mentioned topics and help facilitate a culture of growth mindset. Participate in the development of a nurturing team-focused culture. Inform Accessibility Services Director immediately of participants at risk to harm self or others. Individual Support Plan Development: In collaboration with the Program Coordinator, support students in developing Individual Support Plans which serve as a guide for how students should engage with the various services offered by the program, given their unique needs. Identify students at risk for not persisting, including using CSUEB’s early alert system in Bay Adviser. Help students revise their support plans accordingly. Coordinate with other departments and agencies as needed to support students in finding and making use of additional resources. Financial Aid Advising: Support students in completing all necessary applications for Financial Aid, including the FAFSA, the Cal State East Bay financial aid verification process and scholarship applications. Support students with completing financial aid appeals as needed. Develop a strong working relationship with the Financial Aid Office personnel to maintain understanding of the financial aid process, student requirements for meeting academic progress standards, and required student-submitted financial aid documentation. Record Keeping and Reporting: The Academic Success and Wellness Counselor is expected to keep accurate and timely case notes and maintain accurate student information in program software including Blumen and Accommodate. Support with Maintenance of Program Collaborate with other campus departments including Accessibility Services, various academic departments, the General Education Office, Academic Advising and Career Education, Housing and Financial Aid to educate the campus community about Project IMPACT. With the Program Coordinator, recruit, interview and select new students to join the program each summer. Attend outreach events for student recruitment as needed. Support other program staff with the coordination of the tutoring service and provide subject-specific tutoring if needed. Support the work of the Program Coordinator in meeting all programmatic objectives as outlined in the grant. Carry out the requirements of the grant and assist the Program Coordinator in monitoring compliance with state and federal regulations, maintaining accurate student records and other administrative tasks as needed. Attend TRIO trainings as needed to remain aware of best practices for TRIO service delivery. Other Duties as Assigned Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A Doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. General knowledge of individual counseling techniques. General knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters. Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action. Carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Required Qualifications General knowledge of the principles, practices and trends of the Student Services field. General knowledge of individual counseling techniques. Ability to analyze complex situations accurately and adopt effective courses of action. Advise students on complex student-related matters and determine appropriate courses of action. Carry out a variety of professionally complex assignments without detailed instructions. Knowledge of various types of disabilities including physical and mental health disabilities, learning disabilities, and developmental disabilities including Autism. An understanding of the financial aid process, general student requirements for meeting academic progress standards, and general knowledge of typical graduation/ general education requirements. Knowledge of legally mandated services to students with disabilities under the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. Knowledge of laws and ethics related to counseling. Experience providing services to students in a higher education environment, including case management in an academic coaching, counseling, advisor or related role. Competent in working with students in distress, including students with significant mental health challenges and knowledge of related protocols for student and campus safety. Strong ability to communicate effectively with diverse students, faculty, staff and community members. Proactive problem solving skills. General competence with software packages such as Microsoft Office Suite and academic support software packages. Experience with counseling theory and practice, intake interview techniques, and group facilitation skills. Preferred Skills and Knowledge A Master’s degree in Counseling, Educational Psychology, Psychology, Social Work, Special Education or related field. Experience working with students with disabilities in a higher education setting is strongly preferred. Experience working with students with disabilities, low-socioeconomic status, or first generation college students. Previous experience with TRIO programs. Specific knowledge of Cal State East Bay requirements for General Education, graduation and financial aid. Experience with Blumen Software, PeopleSoft, Accommodate, and/or Bay Advisor. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Jan 19 2024 Pacific Standard Time Applications close: May 19 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $77,250.00 per year to $87,550.00 per year. This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President. The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement. The CSU has 14 paid holidays, one personal holiday and the position earns 24 days of vacation and 12 days of sick leave per year. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrator I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position Under the general supervision of the Director of Facilities Operations, the Custodial Service Supervisor will supervise the day-to-day operations of the department’s swing shift custodial team which supports approximately 2,000,000 square feet of space at Cal State East Bay. This position will perform a variety of administrative, supervisory and other duties as required in order to meet the operational needs of the campus. Additionally, the Custodial Service Supervisor will staff the Facilities after-hours phone line during their work shift - fielding calls and providing support as needed until 10:00pm, during the regularly scheduled work shift. Work Schedule: Mondays through Fridays from 3:00pm to 11:30pm. Responsibilities Staff Management: Oversee, assign and direct custodial service activities in all campus buildings. Manage and supervise swing shift custodians (approximately eleven employees) and related contracted support services. Develop work schedules for custodial services, staffing, and equipment: estimate time, staffing and materials required for general cleaning maintenance, maintain records of personnel absences, assess and respond to staffing needs, evaluate performance, develop and conduct staff training programs, handle employee concerns, counsel and implement disciplinary actions as required. Recommend solutions pertaining to cleaning and regular maintenance issues; attend various service-related meetings. Recruit and provide required training and orientation of new hires to minimize staff turnover and support retention. Customer Expectations, Service Levels and Campus Sustainability Goals: Work in an equitable manner across all levels and differences; for example with peers, faculty, administration, and students to coordinate custodial services requests, plan and organize custodial operations serving all areas of the campus; control and standardize custodial procedures, materials and equipment; and investigate problem or potential problem areas. Meet with campus stakeholders as required to ensure service levels are being met. Evaluate and purchase equipment to maintain a high level of efficiency. Develop and implement building inspections, establish standards of cleanliness and ensure staff adhere to established cleanliness standards. Ensure that all work is performed and completed in a safe and efficient manner while conforming the University's established policies and procedures. Collaborate with other members of Facilities Development & Operations (FD&O) to meet the department's sustainability goals and objectives. Budgets Management and Service Performance Metrics: Assist Custodial Manager and Director in the management of the custodial department's annual operating budget of approximately $3 million. Ensure the proper care and use of University credit card, invoice approval, equipment purchase approval and research of technologies and equipment to improve services and safety. Develop and maintain custodial related performance metric reports; make inspections and maintain the required standards of safety and sanitation within the campus; manage the necessary corrective actions from building occupants' complaints; and establish quality standards for rendered services. Develop and conduct surveys to ensure service levels are achieved. Differentiate between routine maintenance and customer related services; track and maintain custodial related inventory of materials, supplies and equipment and provide associated reports as requested. Other Duties: Participate in the department's rotating campus manager on-call duties for after business hours and on holidays. Perform special projects as assigned. Minimum Qualifications Education and Experience: Bachelor's degree from an accredited college or university, or an equivalent combination of education and work experience in a related custodial or hospitality field. Two years of direct supervisory/management experience in custodial operations and hospitality environment with experience managing a large, diverse staff, working in a higher education or multilayered organization. Demonstrated strong leadership skills and Excellent customer service skills. Personnel management. Licenses, Certificates Degrees, and Credentials: Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License. Required Qualifications Culturally competent leadership and team development skills. The ability to implement development plans, ensuring staff possess skills and expertise to successfully meet the expectations of their work. Demonstrated interpersonal skills to build positive relationships across a diverse workforce to promote a climate of trust. Comprehensive knowledge of effective personnel management practices and supervisory skills, including motivation, training, professional development, conflict resolution, and progressive discipline. Demonstrated ability to interact and communicate in an effective and dependable manner, as well as to establish and maintain cooperative working relationships with students, staff, faculty, co workers and patrons to meet the standards and objectives of the custodial department. Possess leadership presence and be accessible to meet with subordinates to address staff issues in a timely manner. Ability to provide direction and guidance to ensure staff perform as expected. Ability to effectively communicate expectations, encourage open communication and solicit feedback in a manner that is respectful of differences. Demonstrated ability to write, communicate and present at a level appropriate for the duties of the position and to follow verbal and written instructions on policies, procedures and to ensure safety. Time management, planning and organizational skills while attending to details and the demands of the position and ability to plan and organize custodial team(s) to complete assignments efficiently and effectively. Ability to communicate effectively with other managers and supervisors across different work shifts to ensure business continuity. Knowledge of equitable practices in a custodial operations environment. Extensive knowledge and understanding of custodial operations and related safety procedures in a higher education or similar environment Ability to utilize standard CMMS software, standard word processing and related computer software for tracking, reporting, and customer communication. Ability to respond to routine inquiries and explain standard policies and procedures to others. Must be capable of walking a significant amount of time daily. Preferred Skills and Knowledge Direct supervisory/management experience in custodian or housekeeping operations in higher educational institutions, healthcare, large organization or hospitality industry in a unionized environment. Bi-lingual in Spanish. License/Certification Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Custodial Services Supervisor will be evaluated on each. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Apr 25 2024 Pacific Daylight Time Applications close: Aug 26 2024 Pacific Daylight Time Closing Date/Time:
Apr 26, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $77,250.00 per year to $87,550.00 per year. This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President. The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement. The CSU has 14 paid holidays, one personal holiday and the position earns 24 days of vacation and 12 days of sick leave per year. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrator I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position Under the general supervision of the Director of Facilities Operations, the Custodial Service Supervisor will supervise the day-to-day operations of the department’s swing shift custodial team which supports approximately 2,000,000 square feet of space at Cal State East Bay. This position will perform a variety of administrative, supervisory and other duties as required in order to meet the operational needs of the campus. Additionally, the Custodial Service Supervisor will staff the Facilities after-hours phone line during their work shift - fielding calls and providing support as needed until 10:00pm, during the regularly scheduled work shift. Work Schedule: Mondays through Fridays from 3:00pm to 11:30pm. Responsibilities Staff Management: Oversee, assign and direct custodial service activities in all campus buildings. Manage and supervise swing shift custodians (approximately eleven employees) and related contracted support services. Develop work schedules for custodial services, staffing, and equipment: estimate time, staffing and materials required for general cleaning maintenance, maintain records of personnel absences, assess and respond to staffing needs, evaluate performance, develop and conduct staff training programs, handle employee concerns, counsel and implement disciplinary actions as required. Recommend solutions pertaining to cleaning and regular maintenance issues; attend various service-related meetings. Recruit and provide required training and orientation of new hires to minimize staff turnover and support retention. Customer Expectations, Service Levels and Campus Sustainability Goals: Work in an equitable manner across all levels and differences; for example with peers, faculty, administration, and students to coordinate custodial services requests, plan and organize custodial operations serving all areas of the campus; control and standardize custodial procedures, materials and equipment; and investigate problem or potential problem areas. Meet with campus stakeholders as required to ensure service levels are being met. Evaluate and purchase equipment to maintain a high level of efficiency. Develop and implement building inspections, establish standards of cleanliness and ensure staff adhere to established cleanliness standards. Ensure that all work is performed and completed in a safe and efficient manner while conforming the University's established policies and procedures. Collaborate with other members of Facilities Development & Operations (FD&O) to meet the department's sustainability goals and objectives. Budgets Management and Service Performance Metrics: Assist Custodial Manager and Director in the management of the custodial department's annual operating budget of approximately $3 million. Ensure the proper care and use of University credit card, invoice approval, equipment purchase approval and research of technologies and equipment to improve services and safety. Develop and maintain custodial related performance metric reports; make inspections and maintain the required standards of safety and sanitation within the campus; manage the necessary corrective actions from building occupants' complaints; and establish quality standards for rendered services. Develop and conduct surveys to ensure service levels are achieved. Differentiate between routine maintenance and customer related services; track and maintain custodial related inventory of materials, supplies and equipment and provide associated reports as requested. Other Duties: Participate in the department's rotating campus manager on-call duties for after business hours and on holidays. Perform special projects as assigned. Minimum Qualifications Education and Experience: Bachelor's degree from an accredited college or university, or an equivalent combination of education and work experience in a related custodial or hospitality field. Two years of direct supervisory/management experience in custodial operations and hospitality environment with experience managing a large, diverse staff, working in a higher education or multilayered organization. Demonstrated strong leadership skills and Excellent customer service skills. Personnel management. Licenses, Certificates Degrees, and Credentials: Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License. Required Qualifications Culturally competent leadership and team development skills. The ability to implement development plans, ensuring staff possess skills and expertise to successfully meet the expectations of their work. Demonstrated interpersonal skills to build positive relationships across a diverse workforce to promote a climate of trust. Comprehensive knowledge of effective personnel management practices and supervisory skills, including motivation, training, professional development, conflict resolution, and progressive discipline. Demonstrated ability to interact and communicate in an effective and dependable manner, as well as to establish and maintain cooperative working relationships with students, staff, faculty, co workers and patrons to meet the standards and objectives of the custodial department. Possess leadership presence and be accessible to meet with subordinates to address staff issues in a timely manner. Ability to provide direction and guidance to ensure staff perform as expected. Ability to effectively communicate expectations, encourage open communication and solicit feedback in a manner that is respectful of differences. Demonstrated ability to write, communicate and present at a level appropriate for the duties of the position and to follow verbal and written instructions on policies, procedures and to ensure safety. Time management, planning and organizational skills while attending to details and the demands of the position and ability to plan and organize custodial team(s) to complete assignments efficiently and effectively. Ability to communicate effectively with other managers and supervisors across different work shifts to ensure business continuity. Knowledge of equitable practices in a custodial operations environment. Extensive knowledge and understanding of custodial operations and related safety procedures in a higher education or similar environment Ability to utilize standard CMMS software, standard word processing and related computer software for tracking, reporting, and customer communication. Ability to respond to routine inquiries and explain standard policies and procedures to others. Must be capable of walking a significant amount of time daily. Preferred Skills and Knowledge Direct supervisory/management experience in custodian or housekeeping operations in higher educational institutions, healthcare, large organization or hospitality industry in a unionized environment. Bi-lingual in Spanish. License/Certification Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Custodial Services Supervisor will be evaluated on each. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Apr 25 2024 Pacific Daylight Time Applications close: Aug 26 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,000.00 per month to $7,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Associate, Academic and Institutional Studies II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Administrative Lead of K-16 East Bay Collaborative is a leadership position for a $4,000,000 grant from January 2024 to June 30, 2026 with no renewal. The state-funded grant is a collaboration established over 18 months between the Dean of the College of Education and Allied Studies (the Co-PI) and the following partners: San Francisco State, San Jose State, UC Berkeley, Chabot-Las Positas Community College District, Chabot College, Las Positas College, Contra Costa Community College District, San Leandro USD, Oakland USD, and several faculty and administrators on the Cal State East Bay campus. The Administrative Lead will have same level peers at San Francisco State, San Jose State, and UC Berkeley, while they will submit reports to the fiscal agent’s Executive Director at Chabot-Las Positas Community College District. The primary duties of the Administrative Lead will be to: build relationships region-wide and campus-wide; directly lead the work direction of administrative personnel at Cal State East Bay; serve as a lead with administrators across districts; serve as the accountability lead for all grant-funded programs; lead data collection and reporting throughout the east bay region; serve as the primary fiscal and administrative lead for the grant; and seek grants to sustain and extend the mission of the grant. This is a full-time, grant funded, temporary position through June 30, 2025 with the possibility of re-appointment. Responsibilities Leadership and Management of the K-16 Collaborative Grant: Develop strong knowledge of Cal State East Bay/CSU fiscal, ORSP, personnel, and procurement policies and procedures. Serve as a leader who directly works with K-12 district administrators and community college administrators to maintain and/or build relationships with them. Lead work direction of a part-time administrative staff member who is responsible for the logistics of the K-16 collaborative grant: i.e., working with ORSP directly, billing organizations, collecting information from the multiple programs as required, coordinating meetings, and working directly with the backbone organization. Lead the faculty and staff leads of multiple grant-funded projects (K-16 Collaborative grant) throughout the east bay who are housed at K-12 districts, community colleges, local organizations, and at Cal State East Bay. Hold regular meetings with faculty and staff leads of K-16 Collaborative grant-funded projects to ensure that they are completing the required tasks on time and ensuring that deliverables are achieved as outlined in the grant. Ensure that data is being collected. Meet regularly with the K-16 Collaborative grant Executive Director. Meet regularly with the Dean/Co-PI of the K-16 Collaborative sub-regional grant. Meet with leaders of community organizations in support of the K-16 Collaborative grant. Complete all reports on time. Program and Mission Sustainability: Develop relationships with Cal State East Bay faculty talent in the college and throughout campus to consider them as participants or Principal Investigators for future grants aimed at program and mission sustainability. Receive and evaluate potential grant opportunities that support program and mission sustainability. Set up a team to write and run the grant. Develop relationships with K-12 district and community college administrators in Contra Costa County and Alameda County to determine their district needs in relation to potential grant opportunities that will sustain the mission of the grant. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university. Experience: Four years of progressively responsible administrative, technical, or professional analytical experience which demonstrates ability to conduct substantive surveys and studies of problems and issues in assigned areas. OR The rank of Associate Professor or higher in a four-year college or university and demonstrated experience in research or special study work may be substituted for the four years of experience. Knowledges and Abilities: General knowledge of administrative survey principles and techniques and skill in their application. General knowledge of principles of organization and management. Thorough knowledge of the subject area of the assignment. Working knowledge of statistical methods. Ability to relate the overall objectives and policies of the Trustees, the Office of the Chancellor and the administration and faculties of the campus to analytical and research studies. Ability to see the interrelationships within and among the various educational, administrative and fiscal programs on the campuses. Sensitivity to the special needs of various campuses because of different size, location, characteristics and circumstances. Ability to approach problems objectively. Ability to present findings and recommendations clearly and diplomatically and to reconcile, to the extent possible, various divergent points of view. Ability to utilize complex statistical and other types of research methods. Ability to draw conclusions and develop recommendations, to prepare written reports, and to develop and level contacts including the leading of meetings and negotiations. Preferred Qualifications A demonstrated history of leading groups composed of members who represent disparate points of view, politics, and geographical regions. A demonstrated history of excellent and humanizing staff and personnel management. A demonstrated history of successfully motivating groups to complete major tasks, on-time. A demonstrated history of managing federal and/or state grants of at least $1,000,000, or a history of managing an organization with a large budget. A capacity to quickly learn a large volume of disparate information such as policies and practices. Independence and the ability to problem-solve with minimal direct supervision. A demonstrated commitment to supporting historically marginalized communities, or ethnically minoritized communities through advocacy, community organizing, or through the development of new organizational structures. A graduate degree or a certificate demonstrating advanced professional leadership training. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Jul 27 2024 Pacific Daylight Time Closing Date/Time:
Mar 28, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,000.00 per month to $7,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Associate, Academic and Institutional Studies II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Administrative Lead of K-16 East Bay Collaborative is a leadership position for a $4,000,000 grant from January 2024 to June 30, 2026 with no renewal. The state-funded grant is a collaboration established over 18 months between the Dean of the College of Education and Allied Studies (the Co-PI) and the following partners: San Francisco State, San Jose State, UC Berkeley, Chabot-Las Positas Community College District, Chabot College, Las Positas College, Contra Costa Community College District, San Leandro USD, Oakland USD, and several faculty and administrators on the Cal State East Bay campus. The Administrative Lead will have same level peers at San Francisco State, San Jose State, and UC Berkeley, while they will submit reports to the fiscal agent’s Executive Director at Chabot-Las Positas Community College District. The primary duties of the Administrative Lead will be to: build relationships region-wide and campus-wide; directly lead the work direction of administrative personnel at Cal State East Bay; serve as a lead with administrators across districts; serve as the accountability lead for all grant-funded programs; lead data collection and reporting throughout the east bay region; serve as the primary fiscal and administrative lead for the grant; and seek grants to sustain and extend the mission of the grant. This is a full-time, grant funded, temporary position through June 30, 2025 with the possibility of re-appointment. Responsibilities Leadership and Management of the K-16 Collaborative Grant: Develop strong knowledge of Cal State East Bay/CSU fiscal, ORSP, personnel, and procurement policies and procedures. Serve as a leader who directly works with K-12 district administrators and community college administrators to maintain and/or build relationships with them. Lead work direction of a part-time administrative staff member who is responsible for the logistics of the K-16 collaborative grant: i.e., working with ORSP directly, billing organizations, collecting information from the multiple programs as required, coordinating meetings, and working directly with the backbone organization. Lead the faculty and staff leads of multiple grant-funded projects (K-16 Collaborative grant) throughout the east bay who are housed at K-12 districts, community colleges, local organizations, and at Cal State East Bay. Hold regular meetings with faculty and staff leads of K-16 Collaborative grant-funded projects to ensure that they are completing the required tasks on time and ensuring that deliverables are achieved as outlined in the grant. Ensure that data is being collected. Meet regularly with the K-16 Collaborative grant Executive Director. Meet regularly with the Dean/Co-PI of the K-16 Collaborative sub-regional grant. Meet with leaders of community organizations in support of the K-16 Collaborative grant. Complete all reports on time. Program and Mission Sustainability: Develop relationships with Cal State East Bay faculty talent in the college and throughout campus to consider them as participants or Principal Investigators for future grants aimed at program and mission sustainability. Receive and evaluate potential grant opportunities that support program and mission sustainability. Set up a team to write and run the grant. Develop relationships with K-12 district and community college administrators in Contra Costa County and Alameda County to determine their district needs in relation to potential grant opportunities that will sustain the mission of the grant. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university. Experience: Four years of progressively responsible administrative, technical, or professional analytical experience which demonstrates ability to conduct substantive surveys and studies of problems and issues in assigned areas. OR The rank of Associate Professor or higher in a four-year college or university and demonstrated experience in research or special study work may be substituted for the four years of experience. Knowledges and Abilities: General knowledge of administrative survey principles and techniques and skill in their application. General knowledge of principles of organization and management. Thorough knowledge of the subject area of the assignment. Working knowledge of statistical methods. Ability to relate the overall objectives and policies of the Trustees, the Office of the Chancellor and the administration and faculties of the campus to analytical and research studies. Ability to see the interrelationships within and among the various educational, administrative and fiscal programs on the campuses. Sensitivity to the special needs of various campuses because of different size, location, characteristics and circumstances. Ability to approach problems objectively. Ability to present findings and recommendations clearly and diplomatically and to reconcile, to the extent possible, various divergent points of view. Ability to utilize complex statistical and other types of research methods. Ability to draw conclusions and develop recommendations, to prepare written reports, and to develop and level contacts including the leading of meetings and negotiations. Preferred Qualifications A demonstrated history of leading groups composed of members who represent disparate points of view, politics, and geographical regions. A demonstrated history of excellent and humanizing staff and personnel management. A demonstrated history of successfully motivating groups to complete major tasks, on-time. A demonstrated history of managing federal and/or state grants of at least $1,000,000, or a history of managing an organization with a large budget. A capacity to quickly learn a large volume of disparate information such as policies and practices. Independence and the ability to problem-solve with minimal direct supervision. A demonstrated commitment to supporting historically marginalized communities, or ethnically minoritized communities through advocacy, community organizing, or through the development of new organizational structures. A graduate degree or a certificate demonstrating advanced professional leadership training. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Jul 27 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $70,000 per year to $85,000 per year. This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President. The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement. The CSU has 14 paid holidays, one personal holiday and the position earns 24 days of vacation and 12 days of sick leave per year. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrator I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Manager of Stewardship & Prospect Research reports to the Associate Vice President of Development and will work directly with Advancement Services, Development, Alumni & Constituent Engagement, and the Communications & Marketing teams in Advancement Services Department. The incumbent will also interface with university faculty, staff, donors, prospects, students and volunteers. This position's work ranges from regular administrative duties to special projects, assignments and duties requiring independent decision-making, collaborative teamwork, and exceptional writing and interpersonal skills. The incumbent performs project work and coordination, and supports the policies, procedures, goals and objectives of the department and the division. Responsibilities Donor Stewardship: Create and send endowment reports to donors on an annual basis. Manage gift acknowledgement process for annual and major donors with the Development & Data Analyst. Review gift agreements in coordination with the major gifts team, track progress and process. Correspond with students in collaboration with Financial Aid to write letters of gratitude to be sent to scholarship donors and/or their family members. Create new thank you letter templates on a regular basis (at least 2x per year). Work with financial aid and college deans to review and allocate scholarships to students on a quarterly basis. Create specialty stewardship communications to send to major donors. Work with communications and marketing to develop messaging for stewardship initiatives, major gift announcements, press releases and giving infographic summary. Implement stewardship for special initiatives and campaigns as directed. Foster lasting relationships between the university and its philanthropic donors through appropriate stewardship and engagement. Help cultivate relationships with prospects and donors through stewardship reports, mailings and phone contact. Prospect Research: Conduct donor research on individual donors and prospects through batch screenings. Create written donor profiles and briefings as requested by the major gifts team. Record contact reports and process record updates in FPM. Collaborate with the Director of Advancement Services to ensure DoD portfolios are fresh and accurate. Research and communicate emerging trends and best practices in donor engagement and stewardship. Gather narrative and financial gift information for scholarships, fellowships, endowed chairs, major donors, etc., as appropriate. Remain competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and / or courses directed by the supervisor. Other duties and special projects as assigned. Minimum Qualifications Bachelor's degree or an equivalent combination of education and work experience in a related field. Three (3) years of professional experience in fundraising, constituent relations or a related field. One (1) or more years of management experience including but not limited to supervising/managing professional staff. Required Qualifications Knowledge and exceptional skills in project coordination, problem-solving, and marketing. Exceptional written and interpersonal communication skills. Ability to identify and adapt to shifting priorities, be flexible and resourceful, and manage multi-phase projects from inception to completion. Have a creative and entrepreneurial spirit and strong negotiation skills. Skilled in exercising professionalism and diplomacy with numerous constituencies, demonstrating an ability to work with, build consensus, and gain the respect of university officials, Advancement colleagues, faculty, trustees, and high-level donors and prospects. Ability to consistently meet deadlines. Strong organizational skills, including a commitment to, and track record in, both strategic and operational planning. Ability to apply the guiding principles and best practices of fundraising. Proficiency in using standard computer applications and basic design software. Must be able to work beyond traditional work hours and on occasional holidays. Ability to travel and adjust working hours to meet special needs. Preferred Skills and Knowledge Prior experience in planning and executing communications and stewardship support for a comprehensive fundraising campaign in a university setting. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Manager of Stewardship & Prospect Research will be evaluated on each. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Apr 30 2024 Pacific Daylight Time Applications close: Jul 06 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $70,000 per year to $85,000 per year. This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President. The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement. The CSU has 14 paid holidays, one personal holiday and the position earns 24 days of vacation and 12 days of sick leave per year. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrator I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Manager of Stewardship & Prospect Research reports to the Associate Vice President of Development and will work directly with Advancement Services, Development, Alumni & Constituent Engagement, and the Communications & Marketing teams in Advancement Services Department. The incumbent will also interface with university faculty, staff, donors, prospects, students and volunteers. This position's work ranges from regular administrative duties to special projects, assignments and duties requiring independent decision-making, collaborative teamwork, and exceptional writing and interpersonal skills. The incumbent performs project work and coordination, and supports the policies, procedures, goals and objectives of the department and the division. Responsibilities Donor Stewardship: Create and send endowment reports to donors on an annual basis. Manage gift acknowledgement process for annual and major donors with the Development & Data Analyst. Review gift agreements in coordination with the major gifts team, track progress and process. Correspond with students in collaboration with Financial Aid to write letters of gratitude to be sent to scholarship donors and/or their family members. Create new thank you letter templates on a regular basis (at least 2x per year). Work with financial aid and college deans to review and allocate scholarships to students on a quarterly basis. Create specialty stewardship communications to send to major donors. Work with communications and marketing to develop messaging for stewardship initiatives, major gift announcements, press releases and giving infographic summary. Implement stewardship for special initiatives and campaigns as directed. Foster lasting relationships between the university and its philanthropic donors through appropriate stewardship and engagement. Help cultivate relationships with prospects and donors through stewardship reports, mailings and phone contact. Prospect Research: Conduct donor research on individual donors and prospects through batch screenings. Create written donor profiles and briefings as requested by the major gifts team. Record contact reports and process record updates in FPM. Collaborate with the Director of Advancement Services to ensure DoD portfolios are fresh and accurate. Research and communicate emerging trends and best practices in donor engagement and stewardship. Gather narrative and financial gift information for scholarships, fellowships, endowed chairs, major donors, etc., as appropriate. Remain competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and / or courses directed by the supervisor. Other duties and special projects as assigned. Minimum Qualifications Bachelor's degree or an equivalent combination of education and work experience in a related field. Three (3) years of professional experience in fundraising, constituent relations or a related field. One (1) or more years of management experience including but not limited to supervising/managing professional staff. Required Qualifications Knowledge and exceptional skills in project coordination, problem-solving, and marketing. Exceptional written and interpersonal communication skills. Ability to identify and adapt to shifting priorities, be flexible and resourceful, and manage multi-phase projects from inception to completion. Have a creative and entrepreneurial spirit and strong negotiation skills. Skilled in exercising professionalism and diplomacy with numerous constituencies, demonstrating an ability to work with, build consensus, and gain the respect of university officials, Advancement colleagues, faculty, trustees, and high-level donors and prospects. Ability to consistently meet deadlines. Strong organizational skills, including a commitment to, and track record in, both strategic and operational planning. Ability to apply the guiding principles and best practices of fundraising. Proficiency in using standard computer applications and basic design software. Must be able to work beyond traditional work hours and on occasional holidays. Ability to travel and adjust working hours to meet special needs. Preferred Skills and Knowledge Prior experience in planning and executing communications and stewardship support for a comprehensive fundraising campaign in a university setting. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Manager of Stewardship & Prospect Research will be evaluated on each. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Apr 30 2024 Pacific Daylight Time Applications close: Jul 06 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,379.00 per month to $4,922.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrative Analyst/Specialist, Exempt I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented University with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Office Coordinator performs duties under general supervision of the Associate Director, Housing Operations and Commercial Services and works independently to provide department office coordination and administrative support functions while providing excellent customer service. The incumbent coordinates various administrative services for the department including Housing front office reception/customer service, mailroom, procurement, and staff calendar scheduling. The Office Coordinator also provides lead work direction to student staff, support bay card printing and student assistant hiring-packet creation/dissemination, and lockouts. Independent judgment and initiative are expected and exercised during day-to-day operations. In addition, the incumbent provides a full range of support functions in support of the Housing and Residence Life program. Responsibilities Coordinate Housing Office Functions: Create a friendly and welcoming environment and set the office tone, meeting excellent customer service standards. Coordinate reception responsibilities for the Housing front office to assist current residents, prospective residents, campus partners, vendors, and other visitors. Ensure that the front office has sufficient coverage and operations run smoothly. Maintain an organized and tidy office work space at all times. Develop a system for maintaining cleanliness and organized resources at the Housing front office. Frequently check office supply stock and reorder supplies as needed. Coordinate with staff to send mass mail to residents. Maintain resident and departmental files in an organized fashion, ensuring confidential information is secured. Coordinate recruitment and hiring of student staff as needed in support of front desk operations. Provide lead work direction for front desk student staff. Provide training, scheduling, lead work direction, and evaluation for Lassen student staff. This includes troubleshooting open/missed shifts, planning, directing and evaluating the student staff according to the objectives established for the department. Coordinate department errand runs and mail distribution, ensuring they are done in a timely manner. This includes overseeing the logging/accountability of mail and packages to meet all federal and state laws as well as University and department policies and guidelines. Utilizes StarRez to assist residents in navigating the online contracting and maintenance processes. Ensure a supply of all department forms are available for staff and students. Respond to student and general inquiries made through email, phone, or video chat in a timely, professional and friendly manner with a focus on customer service. Responsible for obtaining, reconciling, and distributing payroll checks monthly to professional and student staff. This includes timesheet processing for student assistants, ensuring required approvals are obtained and information is accurate and submitted in a timely manner. Schedule appointments for Student Housing and Residential Life (SHRL) staff. Support department processes by tracking department form responses. Collect and report customer service patterns and feedback and make adjustments to operations when necessary. Schedule and provide housing tours. Coordinate the lock-out process. This includes but is not limited to key audits, lock changes/requests, maintaining records of lock-out and key processing requests. Track and check in/out of vendors, providing necessary access. Assist with staff onboarding by setting up office space with standard supplies. Assist with student staff onboarding by building and disseminating hiring packets and tracking the steps of the onboarding process. Meet with representatives from the Census Bureau to conduct a residential census. Update, print, and disseminate the department's directory. Liaison between residents and SHRL team. Keep supervisor apprised with community, resident and other issues affecting the Housing office. Coordinates Procurement: Serve as liaison for Housing with University procurement services. Purchase all Housing supplies. Administer the department purchasing program which includes reviewing requests, creates requisitions for purchased items and services. Transmit and prioritize approved purchase orders and supporting documents to both University Procurement and supplier. Track orders and confirm system lead times, delivery dates, and costs with Housing Analyst. Advise Housing analyst to ensure invoices are received in a timely manner and reconciled. Identify opportunities and implement actions to achieve maximum efficiency with procuring supplies and equipment. Contribute to consolidation, reduction, and rationalization of Housing’s supplier base. Keep daily records and work with accounts payable to pay vendors per University policy. Coordinate all recurring bills incurred by the department such as but not limited to: PG&E and Waste Management. Responsible for closing out all of the department's purchase orders. Maintain and update databases to ensure expenses are posted in a timely fashion and amounts are allocated appropriately to their respective accounts. Screen and audit P-Card reports to ensure expenses are being allocated against proper chartfields per department guidelines. Assist staff members in preparation of p-card reports and serve as a resource for questions regarding p-card policy updates and direct connection to University accounts payable department. Provide manager with explanation and assessment of p-card reports. This gives managers the ability to work with direct reports on proper use of chartfield strings. Assist staff in procuring retreat, large scale events, and special events. Assist staff in the planning, reservation and payment of transportation needs. Assist staff in securing travel advances and working with University travel agents. Responsible for training and program development of the procurement area within Housing. Monthly and Quarterly training are required to ensure the department is up to date on any department or University policies. Resident Mailroom Coordination: Coordinate all aspects of the residential mailroom processes. Respond to all mail delivery inquiries. Coordinate scheduling of student assistants to staff the mailroom. Coordinate deliveries with variety of carrier services Provide workflow of mail processes. Provide training, scheduling, and evaluation of student staff. Residential BayCard Coordination: Coordinate printing BayCards for residents. Responds to all inquiries regarding BayCard photos and printing. Ensures that paperwork is provided to the Building Services Coordinator. Other Duties and Support Functions: Develop liaison relationships with other University departments to coordinate efforts where appropriates. Serve on University committees as appropriate. Participate on Housing departmental task forces and committees as assigned. Serve as emergency back-up for other functional areas as needed. Review status of job tasks and responsibilities with supervisor and/or designee on a regular basis. Prepares and updates position calendar and procedures. Assist in documenting functional area policies and procedures and train department staff in their implementation. Assist with all aspects of transition, opening and closing periods as needed. Respond to inquiries within (two) 2 business days. Refer position specific inquiries to appropriate University and department personnel. Report any updates or pertinent issues that need addressing to a manager. Assist with residential advocacy and documenting through the CARE system. Performs other duties as assigned. Minimum Qualifications A Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Required Qualifications Excellent customer service skills. Ability to lead and provide direction to student staff. Detail-oriented and excellent organizational skills. Outstanding communication skills, both verbal and written. Ability to multitask, prioritize, and work under pressure and manage high volume work. Ability to adapt to the changing needs of the department. Basic understanding of accounts payable terms and practices. Ability to work effectively with vendors to procure supplies services. Computer literacy, including G-suite, Microsoft Office, Zoom/video chat, and departmental and campus software. Strong sense of discretion and professionalism. Problem-solving skills. Balance a student-centered approach with the operational needs of the department. High motivation and ability to work well without a high-level of supervision. Ability to create effective working relationships in a diverse community. Preferred Skills and Knowledge Experience working in higher education housing and residential life. Experience providing lead work direction/supervision to staff. Procurement experience. At least one year of experience working with college-aged students in a diverse community. At least one year of experience supervising desk operations or customer service initiatives Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the University's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. . Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Aug 22 2024 Pacific Daylight Time Closing Date/Time:
Apr 23, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,379.00 per month to $4,922.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrative Analyst/Specialist, Exempt I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented University with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Office Coordinator performs duties under general supervision of the Associate Director, Housing Operations and Commercial Services and works independently to provide department office coordination and administrative support functions while providing excellent customer service. The incumbent coordinates various administrative services for the department including Housing front office reception/customer service, mailroom, procurement, and staff calendar scheduling. The Office Coordinator also provides lead work direction to student staff, support bay card printing and student assistant hiring-packet creation/dissemination, and lockouts. Independent judgment and initiative are expected and exercised during day-to-day operations. In addition, the incumbent provides a full range of support functions in support of the Housing and Residence Life program. Responsibilities Coordinate Housing Office Functions: Create a friendly and welcoming environment and set the office tone, meeting excellent customer service standards. Coordinate reception responsibilities for the Housing front office to assist current residents, prospective residents, campus partners, vendors, and other visitors. Ensure that the front office has sufficient coverage and operations run smoothly. Maintain an organized and tidy office work space at all times. Develop a system for maintaining cleanliness and organized resources at the Housing front office. Frequently check office supply stock and reorder supplies as needed. Coordinate with staff to send mass mail to residents. Maintain resident and departmental files in an organized fashion, ensuring confidential information is secured. Coordinate recruitment and hiring of student staff as needed in support of front desk operations. Provide lead work direction for front desk student staff. Provide training, scheduling, lead work direction, and evaluation for Lassen student staff. This includes troubleshooting open/missed shifts, planning, directing and evaluating the student staff according to the objectives established for the department. Coordinate department errand runs and mail distribution, ensuring they are done in a timely manner. This includes overseeing the logging/accountability of mail and packages to meet all federal and state laws as well as University and department policies and guidelines. Utilizes StarRez to assist residents in navigating the online contracting and maintenance processes. Ensure a supply of all department forms are available for staff and students. Respond to student and general inquiries made through email, phone, or video chat in a timely, professional and friendly manner with a focus on customer service. Responsible for obtaining, reconciling, and distributing payroll checks monthly to professional and student staff. This includes timesheet processing for student assistants, ensuring required approvals are obtained and information is accurate and submitted in a timely manner. Schedule appointments for Student Housing and Residential Life (SHRL) staff. Support department processes by tracking department form responses. Collect and report customer service patterns and feedback and make adjustments to operations when necessary. Schedule and provide housing tours. Coordinate the lock-out process. This includes but is not limited to key audits, lock changes/requests, maintaining records of lock-out and key processing requests. Track and check in/out of vendors, providing necessary access. Assist with staff onboarding by setting up office space with standard supplies. Assist with student staff onboarding by building and disseminating hiring packets and tracking the steps of the onboarding process. Meet with representatives from the Census Bureau to conduct a residential census. Update, print, and disseminate the department's directory. Liaison between residents and SHRL team. Keep supervisor apprised with community, resident and other issues affecting the Housing office. Coordinates Procurement: Serve as liaison for Housing with University procurement services. Purchase all Housing supplies. Administer the department purchasing program which includes reviewing requests, creates requisitions for purchased items and services. Transmit and prioritize approved purchase orders and supporting documents to both University Procurement and supplier. Track orders and confirm system lead times, delivery dates, and costs with Housing Analyst. Advise Housing analyst to ensure invoices are received in a timely manner and reconciled. Identify opportunities and implement actions to achieve maximum efficiency with procuring supplies and equipment. Contribute to consolidation, reduction, and rationalization of Housing’s supplier base. Keep daily records and work with accounts payable to pay vendors per University policy. Coordinate all recurring bills incurred by the department such as but not limited to: PG&E and Waste Management. Responsible for closing out all of the department's purchase orders. Maintain and update databases to ensure expenses are posted in a timely fashion and amounts are allocated appropriately to their respective accounts. Screen and audit P-Card reports to ensure expenses are being allocated against proper chartfields per department guidelines. Assist staff members in preparation of p-card reports and serve as a resource for questions regarding p-card policy updates and direct connection to University accounts payable department. Provide manager with explanation and assessment of p-card reports. This gives managers the ability to work with direct reports on proper use of chartfield strings. Assist staff in procuring retreat, large scale events, and special events. Assist staff in the planning, reservation and payment of transportation needs. Assist staff in securing travel advances and working with University travel agents. Responsible for training and program development of the procurement area within Housing. Monthly and Quarterly training are required to ensure the department is up to date on any department or University policies. Resident Mailroom Coordination: Coordinate all aspects of the residential mailroom processes. Respond to all mail delivery inquiries. Coordinate scheduling of student assistants to staff the mailroom. Coordinate deliveries with variety of carrier services Provide workflow of mail processes. Provide training, scheduling, and evaluation of student staff. Residential BayCard Coordination: Coordinate printing BayCards for residents. Responds to all inquiries regarding BayCard photos and printing. Ensures that paperwork is provided to the Building Services Coordinator. Other Duties and Support Functions: Develop liaison relationships with other University departments to coordinate efforts where appropriates. Serve on University committees as appropriate. Participate on Housing departmental task forces and committees as assigned. Serve as emergency back-up for other functional areas as needed. Review status of job tasks and responsibilities with supervisor and/or designee on a regular basis. Prepares and updates position calendar and procedures. Assist in documenting functional area policies and procedures and train department staff in their implementation. Assist with all aspects of transition, opening and closing periods as needed. Respond to inquiries within (two) 2 business days. Refer position specific inquiries to appropriate University and department personnel. Report any updates or pertinent issues that need addressing to a manager. Assist with residential advocacy and documenting through the CARE system. Performs other duties as assigned. Minimum Qualifications A Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Required Qualifications Excellent customer service skills. Ability to lead and provide direction to student staff. Detail-oriented and excellent organizational skills. Outstanding communication skills, both verbal and written. Ability to multitask, prioritize, and work under pressure and manage high volume work. Ability to adapt to the changing needs of the department. Basic understanding of accounts payable terms and practices. Ability to work effectively with vendors to procure supplies services. Computer literacy, including G-suite, Microsoft Office, Zoom/video chat, and departmental and campus software. Strong sense of discretion and professionalism. Problem-solving skills. Balance a student-centered approach with the operational needs of the department. High motivation and ability to work well without a high-level of supervision. Ability to create effective working relationships in a diverse community. Preferred Skills and Knowledge Experience working in higher education housing and residential life. Experience providing lead work direction/supervision to staff. Procurement experience. At least one year of experience working with college-aged students in a diverse community. At least one year of experience supervising desk operations or customer service initiatives Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the University's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. . Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Aug 22 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Director of the Student Health Center Administrator Level (for MPP positions only) This position is an MPP Level III in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President Disability Access and Student Well-Being. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Student Health Services Appointment Type At-Will Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $14,583.00 - $16,250.00 Per Month ($175,000.00 to $195,000.00 Annually) Salary is commensurate with experience. Position Summary Under the administrative direction of the Associate Vice President for Disability Access and Student Well-Being, the Director of Student Health Services (SHS) supports the academic mission of the University by providing vision, leadership, strategic direction, and evaluation of various services offered by SHS in support of students and enhances their capacities to be active, engaged, and successful learners. The Director works closely with the Associate Vice President regarding mission, goas and programs, outreach services, staff development, budget, personnel, resource management, assessment, sustainability, and overall direction of SHS. The mission of SHS is to provide accessible and cost-effective quality medical care for all registered students at SF State. SHS strives to work with students to enhance lifelong health and wellness, facilitate retention and graduation, and to reduce systematic health disparities related to human and cultural diversity. By providing accessible quality health care services, SHS strives to create an environment for all students to learn the skills to manage their own health and become informed future health care consumers. The Director should be visionary, innovative, collaborative, student-centered and possess demonstrable experience in managing health services, leading dynamic clinical and administrative teams, and successfully navigating change. The incumbent must also possess diplomacy, tact, cultural sensitivity, and the ability to work well with diverse groups to ensure that eh services meet the needs of all community members. In addition, the incumbent should possess knowledge and understanding of the principles of organizational sustainability, which is inclusive of budget and human resources. Position Information Provides Overall Direction and Leadership for Student Health Services • Develop policy in accordance with campus polices & procedures on the scope and application of health services at SFSU. Provide input and leadership for policy development at the CSU level by serving on system-wide committees or by providing advise/data to support these efforts. • Works to maximize utilization of student friendly healthcare and health equity best practices throughout all programs and services. • Develop and implement short and long-term strategic plans for organizational sustainability, program goals, and operating procedures for SHS to provide visionary leadership and direction for the department, and to foster continued support of a healthy campus community and specifically student-centered health care. • Identify strategies for generating revenue resources for the department. Effectively communicate plan and expectations to staff and University administrators. • Supervise and guide staff as appropriate in the interpretation and application of policy pertaining to specific operational programs and goals. • Develop and implement administrative polices to ensure continued compliance with all appropriate regulatory requirements. • Ensure measures for continual review and assessment of programs to adapts to changing student and University needs as warranted. Personnel and Fiscal Management • Effectively and efficiently oversee and manage all department and program resources (e.g. budget, personnel, and facilities) • Manages an annual budget of $7 million. • Oversee staff management and accountability, including staff recruitment, orientation, supervision, training, development, and evaluation. • Supervises and leads all SHS clinical and administrative staff, either directly or indirectly, including Staff Physicians, Psychiatrists, Nurse Practitioners, Registered Nurses, Medical/Clinical Assistants, Pharmacists, and all other management and administrative support staff • Monitor and ensure compliance will all accreditation standards, license requirements, and state laws and regulations pertaining to the practice of medicine. • Ensure all staff has adequate opportunities for medical, leadership and other relevant professional development/or education. • Maintain a positive work environment that encourages collaboration across the department. • Design, establish, and maintain an organizational structure and staffing in line with revenue and enrollment projections to effectively accomplish departmental goals and objectives. Program Development and Program Evaluation • Develop and implement policies to ensure continued compliance with all regulatory requirements. • Ensure measures for continual review and assessment of programs to adapts to changing student and University needs as warranted. • Maintain a commitment to create new and improve all programs and services as needed. • Serve as department HIPAA Privacy Officer responsible for assessment, implementation, maintenance of department compliance and reporting violations. Campus, Community, Public Outreach • Provide high level direction and guidance to administrators, faculty, staff, and students. • Serve as key contributor to campus policy and decision making particularly regarding health and campus wellness. • Service as public health expert for the campus. • Interact professionally with students, parents, administrators, faculty and the campus community and others for the benefit of achieving the goals of SHS and ensuring the highest possible quality of medical/health programs and education for students. • Serve as a representative on a variety of university committees as assigned. • Facilitate communications with outside agencies as needed. This may include city, county, and state health departments, primary care providers/medical specialists and other agencies in times of emergencies. Other Duties • Collaborate with Gator Health unit managers, including the Director of Counseling & Psychological Services (CAPS) and the Director of Health Promotion & Wellness (HPW),to design and implement an innovative and integrative health model for students. Work with Gator Health managers to develop an approach to student health and well-being that is mutually beneficial to all units and that ensures that all staff is utilized to their fullest potential in order to support and meet the needs of students. • Other duties as assigned. Minimum Qualifications Master’s degree or doctorate in health care administration, public health, educational health administration, or a related field AND a minimum of 5 years of experience of professional leadership and management experience in a comparable health services or university program. • Ability to envision and plan strategically; develop, analyze, and implement policy and procedures. The ability to be proactive in preparing for current issues and trends; and the ability to effectively monitor and respond to emergent trends when necessary. • Ability to define and maintain high clinical and administrative standards of primary health care practice, assess quality of care, and oversee the writing/institutionalization of policies, procedures, protocols, and strategies in a university health care setting. • Demonstrated ability to competently interact with culturally and ethnically diverse patients and employees, possess a demonstrated commitment to diversity and inclusion, and be cognizant of issues of difference, power, and privilege, and how they manifest themselves in healthcare settings. • Knowledge and understanding of the principles of organizational sustainability, which is include of budget and human resources. • Demonstrated substantial experience in supervising and coordinating health service and evaluation programs and thorough knowledge of, and demonstrable success in, developing collaborative teams that work from shared values to achieve strategic priorities. • General knowledge of local, state, and federal regulations (including HIPAA, FERPA, and the Jeanne Clery Act) pertaining to health care delivery systems. • Demonstrated ability to interpret technical procedures and regulations, credentialing, and certification of staff training/qualifications. • Excellent expressive and written communication skills and clear analytical thinking and reasoning. • Significant experience in managing complex budgets with multiple revenue streams. Desired • Knowledge of the CSU’s policies and procedures governing student health services functions of student health services. • Working knowledge of relevant health care economics. Knowledge and understanding of budgeting and financial management principles and practices related to health care in a public institution setting. • Knowledge and understanding of human resources and management and collective bargaining practices for both administrative and clinical aspects in a healthcare facility on a university campus. • Working knowledge of the Accreditation Association for Ambulatory Health Care (AAAHC) accreditation standards. • Familiarly with both current and future uses of technology in healthcare. This includes, but not limited to billing health insurance, patient information systems, lab, pharmacy, imaging etc. • In addition, preference will be given to a candidate that possess the following strengths: vision, innovative, strategic, enthusiastic, student-centered, motivated, creative and is a able to lead and inspire staff. Preference will also be given to candidates to candidates who are committed to fostering an environment of diversity and inclusion and posses’ knowledge and understanding of the principles of organizational health and sustainability. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 09, 2024
Working Title Director of the Student Health Center Administrator Level (for MPP positions only) This position is an MPP Level III in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President Disability Access and Student Well-Being. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Student Health Services Appointment Type At-Will Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $14,583.00 - $16,250.00 Per Month ($175,000.00 to $195,000.00 Annually) Salary is commensurate with experience. Position Summary Under the administrative direction of the Associate Vice President for Disability Access and Student Well-Being, the Director of Student Health Services (SHS) supports the academic mission of the University by providing vision, leadership, strategic direction, and evaluation of various services offered by SHS in support of students and enhances their capacities to be active, engaged, and successful learners. The Director works closely with the Associate Vice President regarding mission, goas and programs, outreach services, staff development, budget, personnel, resource management, assessment, sustainability, and overall direction of SHS. The mission of SHS is to provide accessible and cost-effective quality medical care for all registered students at SF State. SHS strives to work with students to enhance lifelong health and wellness, facilitate retention and graduation, and to reduce systematic health disparities related to human and cultural diversity. By providing accessible quality health care services, SHS strives to create an environment for all students to learn the skills to manage their own health and become informed future health care consumers. The Director should be visionary, innovative, collaborative, student-centered and possess demonstrable experience in managing health services, leading dynamic clinical and administrative teams, and successfully navigating change. The incumbent must also possess diplomacy, tact, cultural sensitivity, and the ability to work well with diverse groups to ensure that eh services meet the needs of all community members. In addition, the incumbent should possess knowledge and understanding of the principles of organizational sustainability, which is inclusive of budget and human resources. Position Information Provides Overall Direction and Leadership for Student Health Services • Develop policy in accordance with campus polices & procedures on the scope and application of health services at SFSU. Provide input and leadership for policy development at the CSU level by serving on system-wide committees or by providing advise/data to support these efforts. • Works to maximize utilization of student friendly healthcare and health equity best practices throughout all programs and services. • Develop and implement short and long-term strategic plans for organizational sustainability, program goals, and operating procedures for SHS to provide visionary leadership and direction for the department, and to foster continued support of a healthy campus community and specifically student-centered health care. • Identify strategies for generating revenue resources for the department. Effectively communicate plan and expectations to staff and University administrators. • Supervise and guide staff as appropriate in the interpretation and application of policy pertaining to specific operational programs and goals. • Develop and implement administrative polices to ensure continued compliance with all appropriate regulatory requirements. • Ensure measures for continual review and assessment of programs to adapts to changing student and University needs as warranted. Personnel and Fiscal Management • Effectively and efficiently oversee and manage all department and program resources (e.g. budget, personnel, and facilities) • Manages an annual budget of $7 million. • Oversee staff management and accountability, including staff recruitment, orientation, supervision, training, development, and evaluation. • Supervises and leads all SHS clinical and administrative staff, either directly or indirectly, including Staff Physicians, Psychiatrists, Nurse Practitioners, Registered Nurses, Medical/Clinical Assistants, Pharmacists, and all other management and administrative support staff • Monitor and ensure compliance will all accreditation standards, license requirements, and state laws and regulations pertaining to the practice of medicine. • Ensure all staff has adequate opportunities for medical, leadership and other relevant professional development/or education. • Maintain a positive work environment that encourages collaboration across the department. • Design, establish, and maintain an organizational structure and staffing in line with revenue and enrollment projections to effectively accomplish departmental goals and objectives. Program Development and Program Evaluation • Develop and implement policies to ensure continued compliance with all regulatory requirements. • Ensure measures for continual review and assessment of programs to adapts to changing student and University needs as warranted. • Maintain a commitment to create new and improve all programs and services as needed. • Serve as department HIPAA Privacy Officer responsible for assessment, implementation, maintenance of department compliance and reporting violations. Campus, Community, Public Outreach • Provide high level direction and guidance to administrators, faculty, staff, and students. • Serve as key contributor to campus policy and decision making particularly regarding health and campus wellness. • Service as public health expert for the campus. • Interact professionally with students, parents, administrators, faculty and the campus community and others for the benefit of achieving the goals of SHS and ensuring the highest possible quality of medical/health programs and education for students. • Serve as a representative on a variety of university committees as assigned. • Facilitate communications with outside agencies as needed. This may include city, county, and state health departments, primary care providers/medical specialists and other agencies in times of emergencies. Other Duties • Collaborate with Gator Health unit managers, including the Director of Counseling & Psychological Services (CAPS) and the Director of Health Promotion & Wellness (HPW),to design and implement an innovative and integrative health model for students. Work with Gator Health managers to develop an approach to student health and well-being that is mutually beneficial to all units and that ensures that all staff is utilized to their fullest potential in order to support and meet the needs of students. • Other duties as assigned. Minimum Qualifications Master’s degree or doctorate in health care administration, public health, educational health administration, or a related field AND a minimum of 5 years of experience of professional leadership and management experience in a comparable health services or university program. • Ability to envision and plan strategically; develop, analyze, and implement policy and procedures. The ability to be proactive in preparing for current issues and trends; and the ability to effectively monitor and respond to emergent trends when necessary. • Ability to define and maintain high clinical and administrative standards of primary health care practice, assess quality of care, and oversee the writing/institutionalization of policies, procedures, protocols, and strategies in a university health care setting. • Demonstrated ability to competently interact with culturally and ethnically diverse patients and employees, possess a demonstrated commitment to diversity and inclusion, and be cognizant of issues of difference, power, and privilege, and how they manifest themselves in healthcare settings. • Knowledge and understanding of the principles of organizational sustainability, which is include of budget and human resources. • Demonstrated substantial experience in supervising and coordinating health service and evaluation programs and thorough knowledge of, and demonstrable success in, developing collaborative teams that work from shared values to achieve strategic priorities. • General knowledge of local, state, and federal regulations (including HIPAA, FERPA, and the Jeanne Clery Act) pertaining to health care delivery systems. • Demonstrated ability to interpret technical procedures and regulations, credentialing, and certification of staff training/qualifications. • Excellent expressive and written communication skills and clear analytical thinking and reasoning. • Significant experience in managing complex budgets with multiple revenue streams. Desired • Knowledge of the CSU’s policies and procedures governing student health services functions of student health services. • Working knowledge of relevant health care economics. Knowledge and understanding of budgeting and financial management principles and practices related to health care in a public institution setting. • Knowledge and understanding of human resources and management and collective bargaining practices for both administrative and clinical aspects in a healthcare facility on a university campus. • Working knowledge of the Accreditation Association for Ambulatory Health Care (AAAHC) accreditation standards. • Familiarly with both current and future uses of technology in healthcare. This includes, but not limited to billing health insurance, patient information systems, lab, pharmacy, imaging etc. • In addition, preference will be given to a candidate that possess the following strengths: vision, innovative, strategic, enthusiastic, student-centered, motivated, creative and is a able to lead and inspire staff. Preference will also be given to candidates to candidates who are committed to fostering an environment of diversity and inclusion and posses’ knowledge and understanding of the principles of organizational health and sustainability. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Chief Human Resources Officer Pay Grade: Executive Management Starting Pay:$203,265.03 Departmental Mission Statement: Notes: Position Summary: Working within the Office of Court Management (OCM) of the Trial Court, the Chief Human Resources Officer (CHRO) is responsible for overseeing all aspects of the Human Resources Department, its policies, practices and operations in order to meet the Trial Court’s evolving needs. The Chief Human Resources Officer originates and leads the Human Resources’ practices and strategic objectives that will provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity, consistent standards, goal attainment, and the recruitment and ongoing development of a qualified, talented, merit based, and diverse workforce and employment environment. The Chief Human Resources Officer directs the implementation of services, policies, and programs through Human Resource Department’s professional and administrative staff. The CHRO also has oversight of all collective bargaining and labor relations for the Trial Court, maintaining a positive labor relations philosophy that both furthers the Trial Court’s strategic goals, and ensures compliance with the Employer’s obligations under the State’s Collective Bargaining Law. The CHRO reports to the Court Administrator and serves on the executive management team, and assists, advises and collaborates with all levels of department heads, managers, and court officials on a wide range of Human Resource issues. The CHRO is a key executive partner and coach who is tasked with facilitating strategic planning and initiatives, change management, and organizational design. Duties: Leadership/Supervisory Role Oversees and is accountable for all activities of the Human Resources Department and staff; Provides overall leadership and guidance to human resource functions by overseeing personnel policies and procedures, contract administration, labor relations, talent acquisition, hiring and onboarding, HR/CMS support, classification and compensation, position management, HR training and related curriculum development, career development, leave administration, and employee wellness; Provides advice and information on Human Resources and Labor Relations matters to the Court Administrator, the Chief Justice of the Trial Court, OCM Directors, Departmental Chief Justices, the Chief Justices of the Supreme Judicial Court and the Appeals Court, the Commissioner of Probation, the Jury Commissioner, department heads and other court officials and personnel; Leads long-range strategic planning in order to anticipate and plan for innovative changes that promote people productivity, organizational efficiency, and cost effectiveness; Responsible for ensuring that organizational values are clearly communicated and understood at all levels, identifying appropriate employee conduct that is necessary for realizing a service-oriented, high performance culture; Ensures that position classifications and compensation structures are reflective of a dynamic operational environment which embraces contemporary modes of working in a time where the Trial Court is increasingly asked to do more to serve the public and expand access to justice; Serves as the most senior representative of the Court Administrator, who is the statutory employer for collective bargaining purposes; ensures that positive labor relations with unions that represent Trial Court employees is maintained and may participate in negotiations and discussions with the unions as he/she deems appropriate; Intervenes and mediates workplace conflicts in a manner that is reflective of the ethics and values of the Trial Court and that leads to just and appropriate resolutions; Manages administrative matters such as preparing request for proposals and contracts, preparing routine or special reports, performing research, or advancing compensation, evaluation, classification studies for employees; Sets the priorities for key competencies in the drafting of interview guidelines in the appointment of new candidates; Strategy Formulates strategies that lead to quality and depth in overall candidate talent pools for Trial Court positions, and ultimately the quality of selected candidates; Establishes innovative and sound strategies across all units of the Human Resources Department, ensuring that all implemented strategies correspond with the overall current and future strategic plans of the Trial Court as a whole; Maintains a comprehensive strategic recruiting plan and employee retention plans that meet the Trial Court’s increasing demand for high quality talent; Responsible for developing and implementing comprehensive compensation and benefit strategies that are market competitive and also cost effective Functions as the strategic advisor to departmental heads with regard to progressive discipline and handling sensitive employee matters; Leads special projects and serves on various leadership committees of the Trial Court; Policy Develops, directs, and maintains comprehensive human resource programs and policy in: compensation and classification, onboarding, policy implementation, compliance with state/federal laws, benefits administration, employee relations and conflict resolution; Directs the Human Resources Department in the development and creation of positions, job postings, applicant screening criteria, and objective reviews of candidate pools for Trial Court positions; Directs the Human Resource Department in the administration and maintenance of the HR/CMS automated personnel and payroll system provided through Oracle/PeopleSoft; Oversees the performance evaluation program for all Trial Court appointed employees; Supervises the development and administration of all non-statutory salary schedules and the Trial Court classification plan; Supervises the establishment and implementation of all Trial Court issued benefit programs; Reviews and makes recommendations to the Executive Office of the Trial Court (EOTC), Office of Court Management (OCM), and the seven Trial Court departments on improving organization policies, procedures, and practices on personnel matters; Manages maintenance of organizational personnel records/files and the HR/CMS transactions, in compliance with set policy and procedures and with applicable regulations and laws; Leads the organization’s efforts to ensure compliance with Trial Court policies, procedures, and applicable statutes regarding discrimination, harassment, and the rights of all employees; Labor Relations Directs the labor relations activities for the Trial Court ensuring that positive labor management relations is maintained; Provides Department Heads and court officials with best practices by advising and guiding them on the most sensitive and complex of labor relations matters; Ensures that the negotiated grievance procedures are administered fairly and in accordance with the applicable collective bargaining agreements; Oversees the development of recommendations for new contract provisions, oversees contract negotiation processes and memorandums of agreement, and identifies strategies for improving the management of the unionized workforce; Collaborates with the Court Administrator to establish organizational priorities for collective bargaining agreement negotiations and cost of living increase parameters; Serves as a mediator in dispute-resolution through the negotiation of solutions which are in the best interests of all parties and in compliance with fair labor practices, bargaining unit contracts and state and federal personnel administration laws; Informs union officials of serious disciplinary actions taken on union employees in cases of misconduct; Responsible for overseeing the employee grievance process, including the screening, investigating, and employer response to employee grievances; Ensures that the human resources activities that impact union employees are in compliance with the collective bargaining agreements and that new initiatives are implemented in a manner consistent with the employer’s obligations on the State collective bargaining law; Analytics Plays an analytical role to monitor, analyze, and identify strategic needs, gaps, and risks; Leverages management tools that identify, align, and build on the organization’s human capital capabilities in order to achieve overall results and reach desired targets; Conducts job analysis, develops new positions, aids in recruitment efforts and analyses recruiting efforts; Plans for and analyzes future growth and staffing needs; assesses designs, develops and evaluates current staffing; Collaboration Collaborates with fellow executives/department heads in an effort to better understand, analyze, and support the needs for the business, leading to the subsequent establishment of suitable strategies. Ensures that the labor team works with union officials to implement job descriptions for new union positions and coordinates with managers to ensure union work is properly assigned; Ensures that the Trial Court works closely with union representatives to maintain and enhance labor management relations and to maintain fair labor practices across the Trial Court; Works directly with departmental management and elected officials to assist them in carrying out their responsibilities on personnel matters; Facilitates teamwork and participation in work flow process re-engineering and innovation, supporting change management activities and strategic planning efforts; Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values - Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court. Mission -Understands, upholds, and communicates the Trial Court and Human Resources Department missions. Problem Solving - Accurately assesses candidate acquisition, workplace, and labor relations problems in the Trial Court and recommends and facilitates appropriate solutions and innovations. Customer Service - Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration - Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Applied Knowledge - Demonstrated extensive experience and knowledge of human resources, labor relations, and performance management to ensure the continued excellence of the workforce, resolve issues, to properly administer personnel policies and procedures in a unionized employee environment; and to oversee disciplinary related investigations. Commitment to Diversity - Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning - Demonstrates a commitment to continuously improving himself or herself through professional development. Knowledge Embraces the most effective new HR standards and best practices, ensuring optimal performance of the Human Resources Department, which in turn influences the performance of the various departments and Trial Court operations at large; Continually participates in events, conferences, seminars, and workshops for purposes of professional development; Maintains knowledge of industry trends and employment legislation, and ensures organizational compliance; Minimum Requirements: These are the minimum requirements necessary for the position of Chief Human Resources Officer: Education & Experience: A bachelor’s degree and Ten (10) years of practical senior management level experience in the field of human resources and labor-management relations; Equivalent combinations of education and/or experience will be considered for meeting the minimum requirements. Professional Development: Must have a background that demonstrates a history of regular professional development; demonstrating a record of initiating best practices, the consistent application of policies, and innovative approaches to human resources management and labor relations. Preferred Qualifications: Candidates with a graduate degree in Human Resources, Public or Business Administration, or similar advanced degree will be viewed as demonstrating a commitment to professional development. An ideal candidate will also have some experience managing in a unionized environment. A SPHR certification is also desirable, demonstrating a commitment to the field of Human Resources. Candidates with a professional background as a Director of Human Resources, Director of Talent Acquisition, Head of Labor Relations, or similar position will be preferred. OTHER REQUIRED SKILLS AND ABILITIES: Demonstrated ability to perform human resources related activities of the most complex and non-routine nature, including providing feasible innovative solutions; Knowledge, skills, and abilities in labor relations and negotiations acquired through both training and practical experience; Strong interpersonal communication skills and the ability to work professionally and collaboratively with persons at all levels, including judges, and to maintain effective working relationships; Ability to negotiate with union officials and Trial Court staff to reach agreements, provide remedies, and resolve conflicts; Ability to adapt quickly to changing circumstances and develop workarounds for issues that require a timely resolution; Ability to use data to drive enhancements and efficiencies in operations; Knowledge of and ability to use personal computers, including HR and business related software; Knowledge of current trends and developments in human resources and labor relations; Knowledge of Massachusetts state government; Knowledge of Federal and State labor and employment laws and regulations; Ability to direct and evaluate a large and professionally diverse staff; Ability to multi-task and manage a variety of assignments at once; Ability to communicate clearly and effectively in oral and written form; and Ability to travel within the Commonwealth as necessary. Closing Date/Time: 2024-08-01
Apr 17, 2024
Full Time
Title: Chief Human Resources Officer Pay Grade: Executive Management Starting Pay:$203,265.03 Departmental Mission Statement: Notes: Position Summary: Working within the Office of Court Management (OCM) of the Trial Court, the Chief Human Resources Officer (CHRO) is responsible for overseeing all aspects of the Human Resources Department, its policies, practices and operations in order to meet the Trial Court’s evolving needs. The Chief Human Resources Officer originates and leads the Human Resources’ practices and strategic objectives that will provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity, consistent standards, goal attainment, and the recruitment and ongoing development of a qualified, talented, merit based, and diverse workforce and employment environment. The Chief Human Resources Officer directs the implementation of services, policies, and programs through Human Resource Department’s professional and administrative staff. The CHRO also has oversight of all collective bargaining and labor relations for the Trial Court, maintaining a positive labor relations philosophy that both furthers the Trial Court’s strategic goals, and ensures compliance with the Employer’s obligations under the State’s Collective Bargaining Law. The CHRO reports to the Court Administrator and serves on the executive management team, and assists, advises and collaborates with all levels of department heads, managers, and court officials on a wide range of Human Resource issues. The CHRO is a key executive partner and coach who is tasked with facilitating strategic planning and initiatives, change management, and organizational design. Duties: Leadership/Supervisory Role Oversees and is accountable for all activities of the Human Resources Department and staff; Provides overall leadership and guidance to human resource functions by overseeing personnel policies and procedures, contract administration, labor relations, talent acquisition, hiring and onboarding, HR/CMS support, classification and compensation, position management, HR training and related curriculum development, career development, leave administration, and employee wellness; Provides advice and information on Human Resources and Labor Relations matters to the Court Administrator, the Chief Justice of the Trial Court, OCM Directors, Departmental Chief Justices, the Chief Justices of the Supreme Judicial Court and the Appeals Court, the Commissioner of Probation, the Jury Commissioner, department heads and other court officials and personnel; Leads long-range strategic planning in order to anticipate and plan for innovative changes that promote people productivity, organizational efficiency, and cost effectiveness; Responsible for ensuring that organizational values are clearly communicated and understood at all levels, identifying appropriate employee conduct that is necessary for realizing a service-oriented, high performance culture; Ensures that position classifications and compensation structures are reflective of a dynamic operational environment which embraces contemporary modes of working in a time where the Trial Court is increasingly asked to do more to serve the public and expand access to justice; Serves as the most senior representative of the Court Administrator, who is the statutory employer for collective bargaining purposes; ensures that positive labor relations with unions that represent Trial Court employees is maintained and may participate in negotiations and discussions with the unions as he/she deems appropriate; Intervenes and mediates workplace conflicts in a manner that is reflective of the ethics and values of the Trial Court and that leads to just and appropriate resolutions; Manages administrative matters such as preparing request for proposals and contracts, preparing routine or special reports, performing research, or advancing compensation, evaluation, classification studies for employees; Sets the priorities for key competencies in the drafting of interview guidelines in the appointment of new candidates; Strategy Formulates strategies that lead to quality and depth in overall candidate talent pools for Trial Court positions, and ultimately the quality of selected candidates; Establishes innovative and sound strategies across all units of the Human Resources Department, ensuring that all implemented strategies correspond with the overall current and future strategic plans of the Trial Court as a whole; Maintains a comprehensive strategic recruiting plan and employee retention plans that meet the Trial Court’s increasing demand for high quality talent; Responsible for developing and implementing comprehensive compensation and benefit strategies that are market competitive and also cost effective Functions as the strategic advisor to departmental heads with regard to progressive discipline and handling sensitive employee matters; Leads special projects and serves on various leadership committees of the Trial Court; Policy Develops, directs, and maintains comprehensive human resource programs and policy in: compensation and classification, onboarding, policy implementation, compliance with state/federal laws, benefits administration, employee relations and conflict resolution; Directs the Human Resources Department in the development and creation of positions, job postings, applicant screening criteria, and objective reviews of candidate pools for Trial Court positions; Directs the Human Resource Department in the administration and maintenance of the HR/CMS automated personnel and payroll system provided through Oracle/PeopleSoft; Oversees the performance evaluation program for all Trial Court appointed employees; Supervises the development and administration of all non-statutory salary schedules and the Trial Court classification plan; Supervises the establishment and implementation of all Trial Court issued benefit programs; Reviews and makes recommendations to the Executive Office of the Trial Court (EOTC), Office of Court Management (OCM), and the seven Trial Court departments on improving organization policies, procedures, and practices on personnel matters; Manages maintenance of organizational personnel records/files and the HR/CMS transactions, in compliance with set policy and procedures and with applicable regulations and laws; Leads the organization’s efforts to ensure compliance with Trial Court policies, procedures, and applicable statutes regarding discrimination, harassment, and the rights of all employees; Labor Relations Directs the labor relations activities for the Trial Court ensuring that positive labor management relations is maintained; Provides Department Heads and court officials with best practices by advising and guiding them on the most sensitive and complex of labor relations matters; Ensures that the negotiated grievance procedures are administered fairly and in accordance with the applicable collective bargaining agreements; Oversees the development of recommendations for new contract provisions, oversees contract negotiation processes and memorandums of agreement, and identifies strategies for improving the management of the unionized workforce; Collaborates with the Court Administrator to establish organizational priorities for collective bargaining agreement negotiations and cost of living increase parameters; Serves as a mediator in dispute-resolution through the negotiation of solutions which are in the best interests of all parties and in compliance with fair labor practices, bargaining unit contracts and state and federal personnel administration laws; Informs union officials of serious disciplinary actions taken on union employees in cases of misconduct; Responsible for overseeing the employee grievance process, including the screening, investigating, and employer response to employee grievances; Ensures that the human resources activities that impact union employees are in compliance with the collective bargaining agreements and that new initiatives are implemented in a manner consistent with the employer’s obligations on the State collective bargaining law; Analytics Plays an analytical role to monitor, analyze, and identify strategic needs, gaps, and risks; Leverages management tools that identify, align, and build on the organization’s human capital capabilities in order to achieve overall results and reach desired targets; Conducts job analysis, develops new positions, aids in recruitment efforts and analyses recruiting efforts; Plans for and analyzes future growth and staffing needs; assesses designs, develops and evaluates current staffing; Collaboration Collaborates with fellow executives/department heads in an effort to better understand, analyze, and support the needs for the business, leading to the subsequent establishment of suitable strategies. Ensures that the labor team works with union officials to implement job descriptions for new union positions and coordinates with managers to ensure union work is properly assigned; Ensures that the Trial Court works closely with union representatives to maintain and enhance labor management relations and to maintain fair labor practices across the Trial Court; Works directly with departmental management and elected officials to assist them in carrying out their responsibilities on personnel matters; Facilitates teamwork and participation in work flow process re-engineering and innovation, supporting change management activities and strategic planning efforts; Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values - Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court. Mission -Understands, upholds, and communicates the Trial Court and Human Resources Department missions. Problem Solving - Accurately assesses candidate acquisition, workplace, and labor relations problems in the Trial Court and recommends and facilitates appropriate solutions and innovations. Customer Service - Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration - Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Applied Knowledge - Demonstrated extensive experience and knowledge of human resources, labor relations, and performance management to ensure the continued excellence of the workforce, resolve issues, to properly administer personnel policies and procedures in a unionized employee environment; and to oversee disciplinary related investigations. Commitment to Diversity - Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning - Demonstrates a commitment to continuously improving himself or herself through professional development. Knowledge Embraces the most effective new HR standards and best practices, ensuring optimal performance of the Human Resources Department, which in turn influences the performance of the various departments and Trial Court operations at large; Continually participates in events, conferences, seminars, and workshops for purposes of professional development; Maintains knowledge of industry trends and employment legislation, and ensures organizational compliance; Minimum Requirements: These are the minimum requirements necessary for the position of Chief Human Resources Officer: Education & Experience: A bachelor’s degree and Ten (10) years of practical senior management level experience in the field of human resources and labor-management relations; Equivalent combinations of education and/or experience will be considered for meeting the minimum requirements. Professional Development: Must have a background that demonstrates a history of regular professional development; demonstrating a record of initiating best practices, the consistent application of policies, and innovative approaches to human resources management and labor relations. Preferred Qualifications: Candidates with a graduate degree in Human Resources, Public or Business Administration, or similar advanced degree will be viewed as demonstrating a commitment to professional development. An ideal candidate will also have some experience managing in a unionized environment. A SPHR certification is also desirable, demonstrating a commitment to the field of Human Resources. Candidates with a professional background as a Director of Human Resources, Director of Talent Acquisition, Head of Labor Relations, or similar position will be preferred. OTHER REQUIRED SKILLS AND ABILITIES: Demonstrated ability to perform human resources related activities of the most complex and non-routine nature, including providing feasible innovative solutions; Knowledge, skills, and abilities in labor relations and negotiations acquired through both training and practical experience; Strong interpersonal communication skills and the ability to work professionally and collaboratively with persons at all levels, including judges, and to maintain effective working relationships; Ability to negotiate with union officials and Trial Court staff to reach agreements, provide remedies, and resolve conflicts; Ability to adapt quickly to changing circumstances and develop workarounds for issues that require a timely resolution; Ability to use data to drive enhancements and efficiencies in operations; Knowledge of and ability to use personal computers, including HR and business related software; Knowledge of current trends and developments in human resources and labor relations; Knowledge of Massachusetts state government; Knowledge of Federal and State labor and employment laws and regulations; Ability to direct and evaluate a large and professionally diverse staff; Ability to multi-task and manage a variety of assignments at once; Ability to communicate clearly and effectively in oral and written form; and Ability to travel within the Commonwealth as necessary. Closing Date/Time: 2024-08-01
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers! There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/22/24, 5/6/24 (final) Positions assigned to Human Resources Manager III, under general direction of a department or agency director, manage a complex, fully developed human resources program which includes recruitment, selection, classification, compensation, safety, training, organizational development, equal employment opportunity programs, and labor relations, including disciplinary advice and complaint investigations. The program may include other major program elements. Examples of Knowledge and Abilities Knowledge of Principles and practices of management, supervision, and training Advanced principles and practices of public sector human resources administration including recruitment, selection, training, job analysis, classification, and compensation, personnel record keeping, performance evaluation, payroll and position control Advanced principles and practices of public sector labor relations administration including interpretation and application of negotiated agreements, employer employee relations practices, meet and confer obligations and progressive discipline Applicable federal, state and local laws and regulations and precedent court decisions regarding equal employment opportunity, employee health and safety, collective bargaining and labor relations Applicable federal, state and local employment compliance requirements and precedent court decisions including Civil Rights Act, Americans with Disabilities Act, Family Medical Leave Act, California Family Rights Act, Pregnancy Disability leave, Fair Labor Standards Act, Age Discrimination in Employment Act, Worker's Compensation, and Drug Free Workplace Act Principles and methods for investigating and resolving grievances and complaints Principles and practices of organizational behavior and development Presentation techniques Payroll systems and legal requirements Automated systems and applications including word processing, spreadsheet and database applications. Ability to Plan, organize and direct the work of managerial, professional, technical and clerical staff Build consensus and lead team toward common goal Interview, select, train and supervise staff Identify, analyze, develop options for and recommend solutions to human resource problems and concerns Analyze, investigate, evaluate and resolve grievances, complaints and disciplinary matters Counsel employees Effectively represent management in collective bargaining, hearings and meetings Establish and maintain effective working relationships with subordinates, supervisors, employees, employee organizations, other departments and members of the public. Communicate effectively, both orally and in writing Interpret and apply complex policies, procedures, memoranda of understanding and other human resource materials. Employment Qualifications Minimum Qualifications Either: Pattern 1. Two years of experience in Sacramento County service in the class of Human Resources Manager I or II, NOTE: Employee Relations Representative experience alone would not be qualifying. Or: Pattern 2. Five years of experience in a human resources or labor relations office performing professional analytical and managerial human resources or employee relations duties, including a minimum of one year experience in discipline, grievance investigation, arbitration, or labor negotiations and a minimum of two years in a supervisory or managerial capacity (public sector experience is highly desirable). And A Bachelor's degree in Public or Business Administration, Human Resources Management, Organizational Development, Industrial Psychology from an accredited college or university. Substitution (Pattern 2 only) - Completion of a certificate program in Labor Relations from an accredited institution may substitute for one year of the general experience. Substitution (Pattern 1 or 2) - A master's degree in business or public administration, personnel administration, personnel management, psychology, or a closely related field from an accredited college or university may substitute for one year of experience. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Special Requirements General License Requirements: Positions generally require regular travel to county facilities and require possession of, or ability to obtain a valid California Driver's License, Class C or higher, before the date of appointment. Failure to obtain and maintain this license constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. Individuals who do not meet this requirement due a disability will be reviewed on a case-by-case basis. Physical Requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computers, keyboards, telephones, calculators, and copiers. Work Schedule and Conditions: Working conditions are those typically found in an office setting, incumbents are subject to stressful situations and deadlines, and routinely work extended hours including occasional weekends. Occasional overnight travel as necessary. Criminal History Check: Some positions may require the incumbent to pass and maintain a criminal justice background clearance. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 5/6/2024 5:00 PM Pacific
Apr 09, 2024
The Position Come join one of Forbes Magazine's Best Employers! There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/22/24, 5/6/24 (final) Positions assigned to Human Resources Manager III, under general direction of a department or agency director, manage a complex, fully developed human resources program which includes recruitment, selection, classification, compensation, safety, training, organizational development, equal employment opportunity programs, and labor relations, including disciplinary advice and complaint investigations. The program may include other major program elements. Examples of Knowledge and Abilities Knowledge of Principles and practices of management, supervision, and training Advanced principles and practices of public sector human resources administration including recruitment, selection, training, job analysis, classification, and compensation, personnel record keeping, performance evaluation, payroll and position control Advanced principles and practices of public sector labor relations administration including interpretation and application of negotiated agreements, employer employee relations practices, meet and confer obligations and progressive discipline Applicable federal, state and local laws and regulations and precedent court decisions regarding equal employment opportunity, employee health and safety, collective bargaining and labor relations Applicable federal, state and local employment compliance requirements and precedent court decisions including Civil Rights Act, Americans with Disabilities Act, Family Medical Leave Act, California Family Rights Act, Pregnancy Disability leave, Fair Labor Standards Act, Age Discrimination in Employment Act, Worker's Compensation, and Drug Free Workplace Act Principles and methods for investigating and resolving grievances and complaints Principles and practices of organizational behavior and development Presentation techniques Payroll systems and legal requirements Automated systems and applications including word processing, spreadsheet and database applications. Ability to Plan, organize and direct the work of managerial, professional, technical and clerical staff Build consensus and lead team toward common goal Interview, select, train and supervise staff Identify, analyze, develop options for and recommend solutions to human resource problems and concerns Analyze, investigate, evaluate and resolve grievances, complaints and disciplinary matters Counsel employees Effectively represent management in collective bargaining, hearings and meetings Establish and maintain effective working relationships with subordinates, supervisors, employees, employee organizations, other departments and members of the public. Communicate effectively, both orally and in writing Interpret and apply complex policies, procedures, memoranda of understanding and other human resource materials. Employment Qualifications Minimum Qualifications Either: Pattern 1. Two years of experience in Sacramento County service in the class of Human Resources Manager I or II, NOTE: Employee Relations Representative experience alone would not be qualifying. Or: Pattern 2. Five years of experience in a human resources or labor relations office performing professional analytical and managerial human resources or employee relations duties, including a minimum of one year experience in discipline, grievance investigation, arbitration, or labor negotiations and a minimum of two years in a supervisory or managerial capacity (public sector experience is highly desirable). And A Bachelor's degree in Public or Business Administration, Human Resources Management, Organizational Development, Industrial Psychology from an accredited college or university. Substitution (Pattern 2 only) - Completion of a certificate program in Labor Relations from an accredited institution may substitute for one year of the general experience. Substitution (Pattern 1 or 2) - A master's degree in business or public administration, personnel administration, personnel management, psychology, or a closely related field from an accredited college or university may substitute for one year of experience. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Special Requirements General License Requirements: Positions generally require regular travel to county facilities and require possession of, or ability to obtain a valid California Driver's License, Class C or higher, before the date of appointment. Failure to obtain and maintain this license constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. Individuals who do not meet this requirement due a disability will be reviewed on a case-by-case basis. Physical Requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computers, keyboards, telephones, calculators, and copiers. Work Schedule and Conditions: Working conditions are those typically found in an office setting, incumbents are subject to stressful situations and deadlines, and routinely work extended hours including occasional weekends. Occasional overnight travel as necessary. Criminal History Check: Some positions may require the incumbent to pass and maintain a criminal justice background clearance. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 5/6/2024 5:00 PM Pacific
State of Missouri
Jefferson City, Missouri, United States
Are looking for your place to shine as a Human Resources professional? Missouri Veterans Commission is seeking an Assistant Director of Human Resources in our Headquarters office in Jefferson City. Recruitment, retention, and talent development are the key activities in this position. Our HR team is “Always on Mission” to support our 7 Veterans Homes, Veterans Service Program, and 5 Cemeteries statewide with their staffing and personnel needs. If you are ready for a position where you can share your talents and engage in new professional adventures, we want to meet you. Salary: $76,000 Examples of Work Coordinate statewide healthcare recruitment efforts Analyze organizational data through spreadsheets, databases, and statistical reports to gauge recruitment results, strengths and growth opportunities Collaborate with the leadership team in Headquarters and staff development coordinators to determine talent development needs Coordinate onboarding and offboarding process for agency and its programs Engage Missouri Veterans Homes in conversations and activities around employee engagement and retention Provide guidance to HR team related to time and payroll actions using SAMII and transition to MOVERS Assist HR Director with personnel issues, policy development, position classification, and new initiatives/projects Qualifications Must demonstrate the following which may be obtained through work experience as a human resources professional or through completion of a bachelor’s degree in human resources, business, communications or closely related program: Knowledge of the principles and practices of public human resources personnel administration, including best practices of employee engagement and retention, talent development, classification, compensation, employee and labor relations Knowledge of designing and leading a recruitment program Knowledge of the career continuum - recruitment, onboarding, evaluation, growth, retention, recognition, and offboarding Knowledge of state government organization and functions AND 3+ years of relevant experience in human resources Benefits Enjoy a workplace where you can build lasting relationships Opportunities to learn and grow in your career with MO Veterans Commission 3 weeks paid vacation; 3 weeks paid sick leave; 13 paid holidays Health (medical, dental, vision) and free life insurance Retirement Up to $75/month match on savings plan 6 weeks paid leave for birth or adoption
May 01, 2024
Full Time
Are looking for your place to shine as a Human Resources professional? Missouri Veterans Commission is seeking an Assistant Director of Human Resources in our Headquarters office in Jefferson City. Recruitment, retention, and talent development are the key activities in this position. Our HR team is “Always on Mission” to support our 7 Veterans Homes, Veterans Service Program, and 5 Cemeteries statewide with their staffing and personnel needs. If you are ready for a position where you can share your talents and engage in new professional adventures, we want to meet you. Salary: $76,000 Examples of Work Coordinate statewide healthcare recruitment efforts Analyze organizational data through spreadsheets, databases, and statistical reports to gauge recruitment results, strengths and growth opportunities Collaborate with the leadership team in Headquarters and staff development coordinators to determine talent development needs Coordinate onboarding and offboarding process for agency and its programs Engage Missouri Veterans Homes in conversations and activities around employee engagement and retention Provide guidance to HR team related to time and payroll actions using SAMII and transition to MOVERS Assist HR Director with personnel issues, policy development, position classification, and new initiatives/projects Qualifications Must demonstrate the following which may be obtained through work experience as a human resources professional or through completion of a bachelor’s degree in human resources, business, communications or closely related program: Knowledge of the principles and practices of public human resources personnel administration, including best practices of employee engagement and retention, talent development, classification, compensation, employee and labor relations Knowledge of designing and leading a recruitment program Knowledge of the career continuum - recruitment, onboarding, evaluation, growth, retention, recognition, and offboarding Knowledge of state government organization and functions AND 3+ years of relevant experience in human resources Benefits Enjoy a workplace where you can build lasting relationships Opportunities to learn and grow in your career with MO Veterans Commission 3 weeks paid vacation; 3 weeks paid sick leave; 13 paid holidays Health (medical, dental, vision) and free life insurance Retirement Up to $75/month match on savings plan 6 weeks paid leave for birth or adoption
The City of Anaheim is recruiting for a Deputy Human Resources Director to assist in the overall management of the Human Resources Department. The Human Resources Department has an operating budget of over $18 million and a staff of 44 FTEs. The Department oversees all aspects of the City’s recruiting, benefits, risk management, organizational development, and employee and labor relations functions. The Deputy Director of Human Resources is an at-will position that works under the general direction of the Director of Human Resources to plan, organize, direct, and review the activities and operations of the Human Resources Department. Critically important in this position is the ability to plan and direct the full range of human resource services including a strong knowledge of labor relations, in all facets of human resources, which is a key responsibility of the position. Additional understanding and expertise gained in a public agency environment managing and interpreting citywide programs, policies, and advising city departments on employee relation matters in a full-service organization, is also desired.
The salary range for this position is $141,736 to $212,604. Scheduled COLAs: 5% in July 2024 and 5% in July 2025. The City also offers an attractive benefits package, including CalPERS retirement.
This is a confidential recruitment and will be handled accordingly throughout the various stages of the process. Interested candidates are encouraged to apply immediately, with the recruitment closing on Monday, March 4, 2024. Candidates should submit a comprehensive résumé and a compelling cover letter immediately via email to: apply@ralphandersen.com . Confidential inquiries should be directed to Mr. Fred Wilson, Ralph Andersen & Associates at (916) 630-4900.
Detailed brochure available at www.ralphandersen.com/jobs/deputy-hr-director-anaheim-ca/ .
Mar 08, 2024
Full Time
The City of Anaheim is recruiting for a Deputy Human Resources Director to assist in the overall management of the Human Resources Department. The Human Resources Department has an operating budget of over $18 million and a staff of 44 FTEs. The Department oversees all aspects of the City’s recruiting, benefits, risk management, organizational development, and employee and labor relations functions. The Deputy Director of Human Resources is an at-will position that works under the general direction of the Director of Human Resources to plan, organize, direct, and review the activities and operations of the Human Resources Department. Critically important in this position is the ability to plan and direct the full range of human resource services including a strong knowledge of labor relations, in all facets of human resources, which is a key responsibility of the position. Additional understanding and expertise gained in a public agency environment managing and interpreting citywide programs, policies, and advising city departments on employee relation matters in a full-service organization, is also desired.
The salary range for this position is $141,736 to $212,604. Scheduled COLAs: 5% in July 2024 and 5% in July 2025. The City also offers an attractive benefits package, including CalPERS retirement.
This is a confidential recruitment and will be handled accordingly throughout the various stages of the process. Interested candidates are encouraged to apply immediately, with the recruitment closing on Monday, March 4, 2024. Candidates should submit a comprehensive résumé and a compelling cover letter immediately via email to: apply@ralphandersen.com . Confidential inquiries should be directed to Mr. Fred Wilson, Ralph Andersen & Associates at (916) 630-4900.
Detailed brochure available at www.ralphandersen.com/jobs/deputy-hr-director-anaheim-ca/ .
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION THE PORT OF LONG BEACH IS SEEKING AN ASSISTANT DIRECTOR OF HUMAN RESOURCES (This is an at-will position) Salary Range: $190,000 - $235,000 ABOUT US The Port of Long Beach is a global leader in green port initiatives and top-notch customer service, moving cargo with reliability, speed and efficiency. As the premier U.S. gateway for trans-Pacific trade, the Port handles trade valued at $200 billion annually and supports 2.6 million jobs across the United States, including 575,000 in Southern California. In 2023, industry leaders named it “The Best West Coast Seaport in North America” for the fifth consecutive year. During the next 10 years, the Port is planning $2.3 billion in capital improvements aimed at enhancing capacity, competitiveness and sustainability. CANDIDATE CONNECT (INFORMATION SESSION) To learn more about this exciting career opportunity and the Port of Long Beach, please join our virtual information session on Monday , May 20, 2024 @ 5:00 pm PDT via MS Teams. This is a unique opportunity to hear first-hand about the position, speak directly with hiring leaders, ask questions, and learn why the Port of Long Beach is your employer of choice! Candidates are not required to be on camera. To join audio only, call +1 323-451-1087, Phone Conference ID: 337 676 668 # Click here to join the meeting. THE TEAM Reporting directly to the Chief Executive Officer, the Human Resources (HR) Division is dedicated to exceptional service, innovation, and operational excellence that leads to attracting, engaging, and retaining a diversified and highly qualified workforce. The committed and inspired HR influencers in the division work diligently to ensure organizational alignment with strategic goals and values, and to foster an engaged, well-trained, and collaborative organization that promotes belonging and integrates people, processes and technology to promote a team-oriented culture with professional and personal growth. THE ROLE Reporting to the Director of Human Resources, the Assistant Director of Human Resources provides day-to-day oversight and leadership of professional, technical and administrative human resources staff performing aspects of human resources functions to include talent acquisition, learning and development, employee engagement, performance management, employee/labor relations, payroll and benefits, leave management, classification and compensation, process improvement, HR records, a nd compliance. As a dynamic and forward-thinking leader, the Assistant Director actively engages in the strategic planning process, collaborating with the Director to shape the direction of the division. This role requires adept decision-making, effective communication, and the ability to foster a collaborative and high-performance work environment. EXAMPLES OF DUTIES The following examples are intended to describe the general nature and scope of work performed by the Assistant Director. This is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Plans, organizes, directs, controls, integrates and evaluates the work of staff assigned to the Human Resources Division; and ensures a high-performance, service-oriented work environment that supports achievement of the Strategic Plan, Mission, Vision and values of the Port. Demonstrates sensitivity to and understanding of diversity, inclusion, and cultural competency; participates in and develops activities to increase and enhance equity-minded practices within the Port; develops and maintains an inclusive work environment that fosters diversity, respect and engagement. Provides interpretation, information, and advice regarding City policies and procedures, labor agreements, Civil Service, City Charter, Administrative Directives, department policies, and other rules and regulations that may impact the Port. Provides consultation and technical expertise to executives, managers and employees on a variety of complex, sensitive and confidential organizational and employee-relations issues i ncluding performance improvement plans, grievance and disciplinary procedures and actions, Skelly processes, dispute settlements, mediation and arbitration ; confers with legal counsel on personnel matters and labor relations issues. Conducts impartial fact-finding investigations and drafts disciplinary documents. Provides direction and support of classification and compensation activities in areas to include position audits, classification development, review of classification structure, and position allocations. Analyzes data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations. Assists Director in special projects, budget planning and performance, policy/strategy development, business plans, and operational/resource priorities ensuring legal/policy compliance and consistency in Port services and programs. Ensures regular conduct of performance reviews and development plans and evaluations for all Port divisions. Works with employee and labor organizations to resolve issues involving employee relations or labor contract interpretations or disputes; assists in the grievance process including arbitration. Reviews business processes, systems, or other changes that might impact existing workflows and recommends methods to optimize to desired state and improve efficiencies. May represent the Port on task forces, committees, projects and/or perform a variety of community outreach activities. Prepares and evaluates proposals and responses to contract bids and solicitations from professional organizations. Provides backup support to all HR staff as needed. May be assigned disaster service worker responsibilities as directed. Performs related duties and responsibilities as assigned. REQUIREMENTS TO FILE MINIMUM QUALIFICATIONS: Education: Bachelor’s degree in public or business administration, human resources management, industrial-organizational psychology, or a related discipline. Experience offering specific and substantial preparation for the duties of the position may be substituted for the required education on a year-for-year basis. HR Experience: A minimum of seven (7) years of progressively responsible professional-level experience in a public or private sector human resource environment. Supervisory Experience: A minimum of three (3) years serving in a supervisory or managerial capacity with oversight of staff engaged in human resources management functions. DESIRED QUALIFICATIONS: Master's degree or advanced coursework in a discipline related to Human Resources. Professional certifications such as PHR/SPHR, SHRM-CP/SCP, IPMA-CP/SCP, AWI-CH, and/or CCP. Experience working within a civil service system. Experience in a unionized environment. Experience in California’s unique employment environment. Experience overseeing human resources function(s) in a public sector agency with a workforce of 500 employees or more. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Must be able to handle confidential department and employee information with complete discretion; use a high degree of tact, diplomacy and discretion in dealing with sensitive and confidential situations. Must be ethical with a high level of integrity. Must be self-motivated; do not require extensive direction or guidance. Must be dedicated to quality customer service and continuous improvement. Must display exceptional interpersonal skills and value the power of relationships. Must be able to compose correspondence, prepare documents and make arrangements with only brief instructions given. Must be able to handle frequent interruptions, and to prioritize tasks to complete multiple assignments with competing deadlines. Must have high-level organizational and planning skills so that workflow is managed efficiently and accurately; set priorities, take initiative and exercise sound independent judgment. Must be familiar with current trends and practices in the HR profession. Must have ability to prepare clear, accurate and concise reports. Requires a general understanding of Meyers-Milias-Brown Act (MMBA) principles, disciplinary procedures, and similar labor issues. Requires sufficient HR practice knowledge to navigate employment law, case law, policies and procedures, and make effective decisions utilizing this knowledge. Requires a broad understanding of Human Resources practices and procedures, especially with experience in California’s unique employment environment. Proven ability to implement new programs or practices designed to enhance service and value. A history of creating effective working relationships across functional lines is expected, with a collaborative work style. In addition to skills and experience, we are also seeking an individual whose beliefs and behaviors are in alignment with our core values of visionary leadership, operational excellence, innovation, diversity, honesty and integrity, superior customer service, teamwork, and health and prosperous communities. SELECTION PROCEDURE The final filing date for this recruitment is Thursday, May 23, 2024 @ 11:59 pm PDT. The Port reserves the right to extend the closing date without notice in order to accept additional applications. Individuals determined to be qualified and best aligned to the position will be invited to participate in the selection process. HOW TO APPLY: To be considered for this opportunity, please email a cover letter and resume in PDF format to hrexecrecruitment@polb.com . Incomplete submissions (without a cover letter and resume) will not be considered. If you require accommodation because of a disability in order to participate in any phase of the selection process, please contact (562) 283-7500 or email hrexecrecruitment@polb.com . SAVE THE DATES: Round one interviews will be held virtually on Monday, June 3, 2024, with finalists moving forward to in-person interviews on Tuesday, June 11, 2024. Candidates should ensure availability on both dates. The successful candidate will be appointed shortly thereafter. References will be completed for finalist candidates; and an employment offer is contingent on conducting a comprehensive background check. LOCATION This position is an on-site role based at 415 W. Ocean Blvd., Long Beach, CA 90802. The selected party is expected to be on-site Monday thru Friday. The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act or https://www.longbeach.gov/hr/about-us/talent-acquisition/the-fair-chance-act/ . THE BENEFITS: The Port of Long Beach established an annual salary range of $190,000 - $235,000 (placement depends on qualifications). An attractive package of executive-level benefits is also included, with the opportunity to work in one of the most diverse and dynamic areas of the United States. The Port’s generous benefits package includes: Auto Allowance - $550.00 per month Executive Leave - 40 hours per year. Retirement - CalPERS 2% @ 62, coordinated with social security. Current member contribution is 8.00% for CalPERS, and 6.2% for social security, paid by the employee. Pay for Performance - Pay for Performance is awarded based on employee performance as demonstrated through achievement of individual goals, demonstration of required competencies, and available budget funds. Deferred Compensation - The City matches a percentage of base salary for qualified members contributing to the 457(b) plan. Group Health Insurance - Medical and dental options (HMO and PPO). Free vision coverage. Life Insurance - City-paid life insurance policy of $20,000 plus executive insurance benefit equal to three times annual salary up to a maximum of $500,000. Disability Insurance - City-paid short- and long-term disability insurance. Vacation - Vacation is accrued at 3.7 hours per pay period to begin, which is equivalent to two weeks on an annual basis. Vacation can be used after six months of service. Sick Leave - Accrued at 8 hours per month. Accruals may be converted upon retirement to cash credit toward health and /or dental insurance premiums or retirement service credits. Paid Parental Leave - After six (6) months of City employment, the City pays up to 30 consecutive days (160 hours) for eligible employees to take paid time to bond with the child upon birth, adoption, or foster placement of a child, up to the age of 17. Holidays - 11 scheduled holidays per calendar year and four (4) personal holidays. Bereavement Leave - 5 days for death or critical illness of immediate family member. Education Reimbursement - Tuition reimbursement allows employees to obtain additional education or training. Annual Physical - Eligible to receive an annual physical examination at the city's expense through the city-provided program. Public Student Loan Forgiveness - As the Harbor Department of the City of Long Beach, a governmental agency, the Port of Long Beach is a qualifying employer for the Public Student Loan Forgiveness (PSLF) program. 529 college savings plan - The ScholarShare529 plan is an account that allows employees to invest specifically for future education expenses through the Long Beach City Employees Federal Credit Union. Funds can be used from your 529 savings plan to send your grandkids, kids, or even yourself to any accredited public or private U.S. college or university - or two-year technical or vocational institution. The Port of Long Beach is an Equal Opportunity Employer We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics. www.polb.com Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave: One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: $450 per month. Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Management positions - Refer to the Job Posting brochure included in the job posting. Closing Date/Time: 5/23/2024 11:59 PM Pacific
May 03, 2024
Full Time
DESCRIPTION THE PORT OF LONG BEACH IS SEEKING AN ASSISTANT DIRECTOR OF HUMAN RESOURCES (This is an at-will position) Salary Range: $190,000 - $235,000 ABOUT US The Port of Long Beach is a global leader in green port initiatives and top-notch customer service, moving cargo with reliability, speed and efficiency. As the premier U.S. gateway for trans-Pacific trade, the Port handles trade valued at $200 billion annually and supports 2.6 million jobs across the United States, including 575,000 in Southern California. In 2023, industry leaders named it “The Best West Coast Seaport in North America” for the fifth consecutive year. During the next 10 years, the Port is planning $2.3 billion in capital improvements aimed at enhancing capacity, competitiveness and sustainability. CANDIDATE CONNECT (INFORMATION SESSION) To learn more about this exciting career opportunity and the Port of Long Beach, please join our virtual information session on Monday , May 20, 2024 @ 5:00 pm PDT via MS Teams. This is a unique opportunity to hear first-hand about the position, speak directly with hiring leaders, ask questions, and learn why the Port of Long Beach is your employer of choice! Candidates are not required to be on camera. To join audio only, call +1 323-451-1087, Phone Conference ID: 337 676 668 # Click here to join the meeting. THE TEAM Reporting directly to the Chief Executive Officer, the Human Resources (HR) Division is dedicated to exceptional service, innovation, and operational excellence that leads to attracting, engaging, and retaining a diversified and highly qualified workforce. The committed and inspired HR influencers in the division work diligently to ensure organizational alignment with strategic goals and values, and to foster an engaged, well-trained, and collaborative organization that promotes belonging and integrates people, processes and technology to promote a team-oriented culture with professional and personal growth. THE ROLE Reporting to the Director of Human Resources, the Assistant Director of Human Resources provides day-to-day oversight and leadership of professional, technical and administrative human resources staff performing aspects of human resources functions to include talent acquisition, learning and development, employee engagement, performance management, employee/labor relations, payroll and benefits, leave management, classification and compensation, process improvement, HR records, a nd compliance. As a dynamic and forward-thinking leader, the Assistant Director actively engages in the strategic planning process, collaborating with the Director to shape the direction of the division. This role requires adept decision-making, effective communication, and the ability to foster a collaborative and high-performance work environment. EXAMPLES OF DUTIES The following examples are intended to describe the general nature and scope of work performed by the Assistant Director. This is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Plans, organizes, directs, controls, integrates and evaluates the work of staff assigned to the Human Resources Division; and ensures a high-performance, service-oriented work environment that supports achievement of the Strategic Plan, Mission, Vision and values of the Port. Demonstrates sensitivity to and understanding of diversity, inclusion, and cultural competency; participates in and develops activities to increase and enhance equity-minded practices within the Port; develops and maintains an inclusive work environment that fosters diversity, respect and engagement. Provides interpretation, information, and advice regarding City policies and procedures, labor agreements, Civil Service, City Charter, Administrative Directives, department policies, and other rules and regulations that may impact the Port. Provides consultation and technical expertise to executives, managers and employees on a variety of complex, sensitive and confidential organizational and employee-relations issues i ncluding performance improvement plans, grievance and disciplinary procedures and actions, Skelly processes, dispute settlements, mediation and arbitration ; confers with legal counsel on personnel matters and labor relations issues. Conducts impartial fact-finding investigations and drafts disciplinary documents. Provides direction and support of classification and compensation activities in areas to include position audits, classification development, review of classification structure, and position allocations. Analyzes data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations. Assists Director in special projects, budget planning and performance, policy/strategy development, business plans, and operational/resource priorities ensuring legal/policy compliance and consistency in Port services and programs. Ensures regular conduct of performance reviews and development plans and evaluations for all Port divisions. Works with employee and labor organizations to resolve issues involving employee relations or labor contract interpretations or disputes; assists in the grievance process including arbitration. Reviews business processes, systems, or other changes that might impact existing workflows and recommends methods to optimize to desired state and improve efficiencies. May represent the Port on task forces, committees, projects and/or perform a variety of community outreach activities. Prepares and evaluates proposals and responses to contract bids and solicitations from professional organizations. Provides backup support to all HR staff as needed. May be assigned disaster service worker responsibilities as directed. Performs related duties and responsibilities as assigned. REQUIREMENTS TO FILE MINIMUM QUALIFICATIONS: Education: Bachelor’s degree in public or business administration, human resources management, industrial-organizational psychology, or a related discipline. Experience offering specific and substantial preparation for the duties of the position may be substituted for the required education on a year-for-year basis. HR Experience: A minimum of seven (7) years of progressively responsible professional-level experience in a public or private sector human resource environment. Supervisory Experience: A minimum of three (3) years serving in a supervisory or managerial capacity with oversight of staff engaged in human resources management functions. DESIRED QUALIFICATIONS: Master's degree or advanced coursework in a discipline related to Human Resources. Professional certifications such as PHR/SPHR, SHRM-CP/SCP, IPMA-CP/SCP, AWI-CH, and/or CCP. Experience working within a civil service system. Experience in a unionized environment. Experience in California’s unique employment environment. Experience overseeing human resources function(s) in a public sector agency with a workforce of 500 employees or more. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Must be able to handle confidential department and employee information with complete discretion; use a high degree of tact, diplomacy and discretion in dealing with sensitive and confidential situations. Must be ethical with a high level of integrity. Must be self-motivated; do not require extensive direction or guidance. Must be dedicated to quality customer service and continuous improvement. Must display exceptional interpersonal skills and value the power of relationships. Must be able to compose correspondence, prepare documents and make arrangements with only brief instructions given. Must be able to handle frequent interruptions, and to prioritize tasks to complete multiple assignments with competing deadlines. Must have high-level organizational and planning skills so that workflow is managed efficiently and accurately; set priorities, take initiative and exercise sound independent judgment. Must be familiar with current trends and practices in the HR profession. Must have ability to prepare clear, accurate and concise reports. Requires a general understanding of Meyers-Milias-Brown Act (MMBA) principles, disciplinary procedures, and similar labor issues. Requires sufficient HR practice knowledge to navigate employment law, case law, policies and procedures, and make effective decisions utilizing this knowledge. Requires a broad understanding of Human Resources practices and procedures, especially with experience in California’s unique employment environment. Proven ability to implement new programs or practices designed to enhance service and value. A history of creating effective working relationships across functional lines is expected, with a collaborative work style. In addition to skills and experience, we are also seeking an individual whose beliefs and behaviors are in alignment with our core values of visionary leadership, operational excellence, innovation, diversity, honesty and integrity, superior customer service, teamwork, and health and prosperous communities. SELECTION PROCEDURE The final filing date for this recruitment is Thursday, May 23, 2024 @ 11:59 pm PDT. The Port reserves the right to extend the closing date without notice in order to accept additional applications. Individuals determined to be qualified and best aligned to the position will be invited to participate in the selection process. HOW TO APPLY: To be considered for this opportunity, please email a cover letter and resume in PDF format to hrexecrecruitment@polb.com . Incomplete submissions (without a cover letter and resume) will not be considered. If you require accommodation because of a disability in order to participate in any phase of the selection process, please contact (562) 283-7500 or email hrexecrecruitment@polb.com . SAVE THE DATES: Round one interviews will be held virtually on Monday, June 3, 2024, with finalists moving forward to in-person interviews on Tuesday, June 11, 2024. Candidates should ensure availability on both dates. The successful candidate will be appointed shortly thereafter. References will be completed for finalist candidates; and an employment offer is contingent on conducting a comprehensive background check. LOCATION This position is an on-site role based at 415 W. Ocean Blvd., Long Beach, CA 90802. The selected party is expected to be on-site Monday thru Friday. The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act or https://www.longbeach.gov/hr/about-us/talent-acquisition/the-fair-chance-act/ . THE BENEFITS: The Port of Long Beach established an annual salary range of $190,000 - $235,000 (placement depends on qualifications). An attractive package of executive-level benefits is also included, with the opportunity to work in one of the most diverse and dynamic areas of the United States. The Port’s generous benefits package includes: Auto Allowance - $550.00 per month Executive Leave - 40 hours per year. Retirement - CalPERS 2% @ 62, coordinated with social security. Current member contribution is 8.00% for CalPERS, and 6.2% for social security, paid by the employee. Pay for Performance - Pay for Performance is awarded based on employee performance as demonstrated through achievement of individual goals, demonstration of required competencies, and available budget funds. Deferred Compensation - The City matches a percentage of base salary for qualified members contributing to the 457(b) plan. Group Health Insurance - Medical and dental options (HMO and PPO). Free vision coverage. Life Insurance - City-paid life insurance policy of $20,000 plus executive insurance benefit equal to three times annual salary up to a maximum of $500,000. Disability Insurance - City-paid short- and long-term disability insurance. Vacation - Vacation is accrued at 3.7 hours per pay period to begin, which is equivalent to two weeks on an annual basis. Vacation can be used after six months of service. Sick Leave - Accrued at 8 hours per month. Accruals may be converted upon retirement to cash credit toward health and /or dental insurance premiums or retirement service credits. Paid Parental Leave - After six (6) months of City employment, the City pays up to 30 consecutive days (160 hours) for eligible employees to take paid time to bond with the child upon birth, adoption, or foster placement of a child, up to the age of 17. Holidays - 11 scheduled holidays per calendar year and four (4) personal holidays. Bereavement Leave - 5 days for death or critical illness of immediate family member. Education Reimbursement - Tuition reimbursement allows employees to obtain additional education or training. Annual Physical - Eligible to receive an annual physical examination at the city's expense through the city-provided program. Public Student Loan Forgiveness - As the Harbor Department of the City of Long Beach, a governmental agency, the Port of Long Beach is a qualifying employer for the Public Student Loan Forgiveness (PSLF) program. 529 college savings plan - The ScholarShare529 plan is an account that allows employees to invest specifically for future education expenses through the Long Beach City Employees Federal Credit Union. Funds can be used from your 529 savings plan to send your grandkids, kids, or even yourself to any accredited public or private U.S. college or university - or two-year technical or vocational institution. The Port of Long Beach is an Equal Opportunity Employer We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics. www.polb.com Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave: One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: $450 per month. Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Management positions - Refer to the Job Posting brochure included in the job posting. Closing Date/Time: 5/23/2024 11:59 PM Pacific