LAS VEGAS CONVENTION AND VISITORS AUTHORITY
Las Vegas, Nevada, United States
The Role: The Facility Services Training Manager will design, plan and deliver engaging, subject matter training programs for the Facility Services Department. The position will be responsible for leading comprehensive training programs that align with LVCVA goals and cultivate growth and development of the department’s Ambassadors. What You’ll Do: Keep in mind that this list is not all inclusive. Develop Training: Create and implement training programs and initiatives to meet the department’s performance goals, enhance safety and improve ambassador skills and competencies. Conduct training assessments to identify skill gaps and develop targeted training solutions. Create and maintain an annual training calendar, ensuring efficient resource allocation. Evaluate the effectiveness of training programs and make improvements as necessary. Stay updated on industry best practices and emerging trends in training and development, including emerging technologies and methodologies. Drive Improved Performance: Collaborate with other LVCVA departments/divisions to achieve optimal efficiencies and training development. Review and analyze Attendee and Show Management Survey results to modify and tailor training efforts that would lead to higher satisfaction scores. Analyze accident and injury reports to identify trends. In collaboration with the Safety team, address any findings within the training modules. Build and maintain relations with external training vendors and partners as needed. Administrative Responsibilities: Create, allocate, and manage the training budget. Balance organizational goals with financial constraints and report on training ROI. Maintain accurate records of training activities and provide regular reports to department management and the People & Culture department. What We’re Looking For High School Diploma required, a bachelor’s degree in a related field preferred Demonstrated experience of the equipment, products, methods, and tools utilized within the Facility Services department (cleaning products, cleaning equipment, proper procedures for setting/dismantling a room setup, forklift/cart operation etc.) Experience in analyzing processes for safe execution and training to that standard Proven experience with conducting training in a similar type of role Demonstrated leadership and team management abilities Excellent organizational, project management, and time management skills with the ability to adapt to change Knowledge of relevant legal and compliance regulations in local, state and federal guidelines Strong communication, presentation, and interpersonal skills Ability to write reports, budgets, business correspondence, and procedure manuals, as needed Working knowledge of Microsoft Office suite of products (Excel, Power Point, Word etc.) Proficiency in Learning Management Systems (LMS) and other training software preferred Knowledge of instructional design and adult learning principles Demonstrate commitment to valuing differences among individuals and being inclusive Ability to lift or maneuver regularly 25 pounds and occasionally up to 75 pounds Dexterity to reach, kneel, crouch, and climb The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com MANAGEMENT-CLASS BENEFITS Your total compensation at the Authority includes not only your salary, but also the following benefits. These benefits increase your total compensation from 30 to 40 percent. NEVADA PERS RETIREMENT PROGRAM 100% employer paid https://www.nvpers.org NO SOCIAL SECURITY TAXES WITHHELD INSURANCE - 100% Employer Paid Medical/Dental/Vision/Rx (employee and dependents) Life Insurance - $15,000 plus an amount equal to your annual base salary up to a max of: $200,000 for Sr. Director and Director $150,000 for Sr. Manager and Manager Long-Term Disability (LTD) Insurance VOLUNTARY INSURANCE - 100% Employee Paid Life Insurance Supplemental Insurance Long-Term Care Insurance Flexible Savings Accounts (FSA & Dependent Care FSA) Pet Insurance PERSONAL TIME OFF (PTO) HOLIDAYS 13per year, includes birthday DEFERRED COMPENSATION (IRS section 457) ANNUAL MERIT INCREASE - July Ambassadors are eligible for an increase to base pay based on achievement of performance measures. ANNUAL PERFORMANCE INCENTIVE Ambassadors are eligible for a performance bonus based upon achievement of goals and successes. OTHER Employee Assistance Program Education Assistance NOTE: Benefits subject to change based on the discretion of management.
Jul 27, 2024
Full Time
The Role: The Facility Services Training Manager will design, plan and deliver engaging, subject matter training programs for the Facility Services Department. The position will be responsible for leading comprehensive training programs that align with LVCVA goals and cultivate growth and development of the department’s Ambassadors. What You’ll Do: Keep in mind that this list is not all inclusive. Develop Training: Create and implement training programs and initiatives to meet the department’s performance goals, enhance safety and improve ambassador skills and competencies. Conduct training assessments to identify skill gaps and develop targeted training solutions. Create and maintain an annual training calendar, ensuring efficient resource allocation. Evaluate the effectiveness of training programs and make improvements as necessary. Stay updated on industry best practices and emerging trends in training and development, including emerging technologies and methodologies. Drive Improved Performance: Collaborate with other LVCVA departments/divisions to achieve optimal efficiencies and training development. Review and analyze Attendee and Show Management Survey results to modify and tailor training efforts that would lead to higher satisfaction scores. Analyze accident and injury reports to identify trends. In collaboration with the Safety team, address any findings within the training modules. Build and maintain relations with external training vendors and partners as needed. Administrative Responsibilities: Create, allocate, and manage the training budget. Balance organizational goals with financial constraints and report on training ROI. Maintain accurate records of training activities and provide regular reports to department management and the People & Culture department. What We’re Looking For High School Diploma required, a bachelor’s degree in a related field preferred Demonstrated experience of the equipment, products, methods, and tools utilized within the Facility Services department (cleaning products, cleaning equipment, proper procedures for setting/dismantling a room setup, forklift/cart operation etc.) Experience in analyzing processes for safe execution and training to that standard Proven experience with conducting training in a similar type of role Demonstrated leadership and team management abilities Excellent organizational, project management, and time management skills with the ability to adapt to change Knowledge of relevant legal and compliance regulations in local, state and federal guidelines Strong communication, presentation, and interpersonal skills Ability to write reports, budgets, business correspondence, and procedure manuals, as needed Working knowledge of Microsoft Office suite of products (Excel, Power Point, Word etc.) Proficiency in Learning Management Systems (LMS) and other training software preferred Knowledge of instructional design and adult learning principles Demonstrate commitment to valuing differences among individuals and being inclusive Ability to lift or maneuver regularly 25 pounds and occasionally up to 75 pounds Dexterity to reach, kneel, crouch, and climb The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com MANAGEMENT-CLASS BENEFITS Your total compensation at the Authority includes not only your salary, but also the following benefits. These benefits increase your total compensation from 30 to 40 percent. NEVADA PERS RETIREMENT PROGRAM 100% employer paid https://www.nvpers.org NO SOCIAL SECURITY TAXES WITHHELD INSURANCE - 100% Employer Paid Medical/Dental/Vision/Rx (employee and dependents) Life Insurance - $15,000 plus an amount equal to your annual base salary up to a max of: $200,000 for Sr. Director and Director $150,000 for Sr. Manager and Manager Long-Term Disability (LTD) Insurance VOLUNTARY INSURANCE - 100% Employee Paid Life Insurance Supplemental Insurance Long-Term Care Insurance Flexible Savings Accounts (FSA & Dependent Care FSA) Pet Insurance PERSONAL TIME OFF (PTO) HOLIDAYS 13per year, includes birthday DEFERRED COMPENSATION (IRS section 457) ANNUAL MERIT INCREASE - July Ambassadors are eligible for an increase to base pay based on achievement of performance measures. ANNUAL PERFORMANCE INCENTIVE Ambassadors are eligible for a performance bonus based upon achievement of goals and successes. OTHER Employee Assistance Program Education Assistance NOTE: Benefits subject to change based on the discretion of management.
CITY OF RANCHO CORDOVA
City of Rancho Cordova, California, United States
THE POSITION The City of Rancho Cordova is seeking a seasoned, forward-thinking, and team-oriented economic development professional with outstanding judgement, a proactive attitude, and a talent for building strong relationships to fill the role of Economic Development Manager . The Economic Development Manager will offer strong leadership and guidance on all economic development matters within the City, supporting efforts to enhance the local economy while maintaining the high quality of life for residents. The ideal candidate will be a well-rounded professional with extensive experience and subject matter expertise in economic development, applying their experience to creatively address challenges and leverage the unique opportunities presented by the City’s current transformation to foster a favorable business climate and sustainable economic growth. APPLY TODAY! *Recruitment will close on Friday, October 18, 2024, at 5:00 p.m. (PST)* BENEFITS OF WORKING FOR THE CITY OF RANCHO CORDOVA Choice of a generous monthly stipend for Medical/Dental/Vision; or Cash in Lieu of Medical Insurance. CalPERS Retirement. Optional deferred compensation plans with up to 3% match. Universal Time Off (combined vacation and sick leave). 13 paid holidays per year. Tuition Reimbursement (up to $2,500/year). And much more. The City of Rancho Cordova is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability or any other characteristics protected by law. ESSENTIAL DUTIES AND RESPONSIBILITIES Duties for the Economic Development Manager may include, but are not limited to the following: Assumes management responsibility for assigned programs within the Economic Development Department including economic strategies, business attraction, expansion, and retention, City marketing, public relations, and promotional activities, redevelopment, and liaison to neighborhood associations; oversees projects and contracts and manages staff activities to deliver performance results. Develops, implements, and maintains division goals, objectives, policies and priorities; reviews and evaluates work methods and procedures for improving organizational performance, enhancing services and meeting goals; ensures that goals and deadlines are achieved. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels. Plans, directs, coordinates, and reviews the work plan for assigned staff; assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the division’s annual budget; participates in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; implements adjustments. Supervises, coordinates, and participates in the management of assigned projects; assigns, supervises and reviews the work of project management staff and contractors; reviews and updates project plans. See the Job Description for a more complete list of Essential Duties and Responsibilities. EMPLOYMENT STANDARDS & MINIMUM QUALIFICATIONS MINIMUM QUALIFICATIONS GUIDELINES: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: EDUCATION/TRAINING: Equivalent to the completion of a Bachelor's degree from an accredited college or university with major course work in economic development, community development, planning, public administration or a related field. A Master's degree in a related field is highly desirable. EXPERIENCE: Five (5) years of increasingly responsible management level experience in economic development, urban development, redevelopment, or planning including two (2) years of supervisory responsibility. Additional years of experience can be substituted for education on a year-for-year basis. LICENSURE OR CERTIFICATION : Possession of a valid California driver's license. See the Job Description for a more complete list of Employment Standards & Minimum Qualifications. PHYSICAL WORKING CONDITIONS AND REQUIREMENTS Requires the mobility and manual dexterity to work in a standard office environment, use standard office equipment requiring repetitive hand movement and fine coordination including the use of a keyboard; attend off-site meetings; stand or sit for prolonged periods of time; speech and hearing to communicate in person and by telephone; vision to read handwritten and printed materials and complex, color coded spreadsheets on a computer screen; strength and agility to lift and carry items weighing up to 20 pounds. Some accommodations may be made for some physical demands for otherwise qualified individuals who require and request such accommodations. FLSA - Exempt status Equal Opportunity Employer The City of Rancho Cordova complies with the letter and spirit of the Equal Employment Opportunity and Americans with Disabilities laws in its employment process. Please advise the Human Resources Department of any reasonable accommodation you need in order to participate in the City’s application process. HumanResources@CityofRanchoCordova.org EXEMPT EMPLOYEE BENEFIT SUMMARY CALPERS Retirement Tier 1: Employees hired prior to December 31, 2012, and "Classic Members" hired subsequently with less than a six month break in service, are provided 2.7% at 55 retirement formula. City employees pay the full 8% of their base pay toward this retirement benefit. Tier 2: Due to the Public Employees' Pension Reform Act of 2013 (Assembly Bill 340), new MISC members hired after January 1, 2013, or "Classic Members" with a break in service of more than 6 months, are eligible for the 2% @ 62 CalPERS retirement formula and are required to pay a 7.75% contribution toward the PERS benefit. (Note: the employee contribution will change as the cost of the benefit changes, since the employee is required to pay half the normal cost.) 1959 Survivor Benefit (Indexed Level) - The 1959 Survivor Benefit provides a monthly allowance to eligible survivors of members who die while actively employed. The monthly benefit payable to survivors in the Indexed Level increases by 2% eachyear. Benefit amounts as of 2024 are $804, $1,608 and $2,413 for 1, 2, or 3 eligible survivors. 457 and 401(a) Deferred Compensation Plan City will contribute $23.08 per pay period into the 457 Deferred Compensation Plan onbehalf of the employee. City will match up to 3% of the base salary for employees who participate in the 457 plan. City match is placed in a 401(a) plan. There is no vesting period. Employees may also voluntarily participate in the 401(a) defined contribution retirement program; however, election must be made upon hire and is irrevocable during employment with the city. Health Insurance (medical, dental and vision) - The City offers a "cafeteria plan," which includes a monthly medical stipend the employee may apply toward premiums for medical, dental and vision. $2,156 Family level benefit $1,807 Employee+1 $1,062 Employee only Cash-in-lieu - If your total health, vision and/or dental premium costs are lower than $300, you may receive the difference as cash in lieu up to a total of $300.If you do not need to purchase medical, dental or visionbenefits from the City, you are eligible for a total of $300 cash in lieu per month. Medical Benefits Retiree Health - CalPERS plans made available and retiree medical contribution offered toward the cost of the plan.In 2024, the retiree medicalcontribution is $157.00 per month.The retiree medical contribution will continue to increase until it is equal to the minimum contribution required by CalPERS for the employer to pay on behalf of an employee. Dental - Delta Dental PPO Deductibles $50 per person each calendar year Maximums $1,500 - $2,500 per person each calendar year Preventative services - 100% covered Basic services - 80% covered Major services - 50% covered Waiting Period(s) - None Vision - Vision Service Plan (VSP) Flexible Spending Account (FSA) Medical FSA for the plan year is $3,200(maximum) Dependent Care FSA for the plan year is $5,000 (maximum) Universal Time Off (UTO) - vacation and sick leave combined. Universal Time Off Cash Out - Employees may cash out up to80 hours in fiscal year 23/24. Bereavement Leave - On the date of hire, employees are entitled to 24 hours of Bereavement Leave per event due to the death of a member of an employee's immediate family. Holidays - 13 Holidays per year. Winter Break - Reviewed by the City Manager each year. Life Insurance - $50,000 life insurance policy. Life price per $1,000 $0.109 AD&D price per $1,000 $0.205 Long Term Disability LTD price per $100 $0.0145 60% of earnings up to $7,500 90 day benefit waiting period Social Security - No Employees do not pay into and earn credit toward future benefits in Social Security, since the City offers an IRS qualifying retirement plan. Employee Assistant Plan (EAP) - Available to employee and immediate family. Includes concierge, financial and legal services. Wellness Program - On-site fitness room, shower and lockers and ping pong tables available for employee use. Tuition Reimbursement - Up to $2,500 per fiscal year. Training and Development - Available and encouraged for each employee. Updated January 2024 Closing Date/Time: 10/18/2024 5:00 PM Pacific
Sep 24, 2024
Full Time
THE POSITION The City of Rancho Cordova is seeking a seasoned, forward-thinking, and team-oriented economic development professional with outstanding judgement, a proactive attitude, and a talent for building strong relationships to fill the role of Economic Development Manager . The Economic Development Manager will offer strong leadership and guidance on all economic development matters within the City, supporting efforts to enhance the local economy while maintaining the high quality of life for residents. The ideal candidate will be a well-rounded professional with extensive experience and subject matter expertise in economic development, applying their experience to creatively address challenges and leverage the unique opportunities presented by the City’s current transformation to foster a favorable business climate and sustainable economic growth. APPLY TODAY! *Recruitment will close on Friday, October 18, 2024, at 5:00 p.m. (PST)* BENEFITS OF WORKING FOR THE CITY OF RANCHO CORDOVA Choice of a generous monthly stipend for Medical/Dental/Vision; or Cash in Lieu of Medical Insurance. CalPERS Retirement. Optional deferred compensation plans with up to 3% match. Universal Time Off (combined vacation and sick leave). 13 paid holidays per year. Tuition Reimbursement (up to $2,500/year). And much more. The City of Rancho Cordova is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability or any other characteristics protected by law. ESSENTIAL DUTIES AND RESPONSIBILITIES Duties for the Economic Development Manager may include, but are not limited to the following: Assumes management responsibility for assigned programs within the Economic Development Department including economic strategies, business attraction, expansion, and retention, City marketing, public relations, and promotional activities, redevelopment, and liaison to neighborhood associations; oversees projects and contracts and manages staff activities to deliver performance results. Develops, implements, and maintains division goals, objectives, policies and priorities; reviews and evaluates work methods and procedures for improving organizational performance, enhancing services and meeting goals; ensures that goals and deadlines are achieved. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels. Plans, directs, coordinates, and reviews the work plan for assigned staff; assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the division’s annual budget; participates in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; implements adjustments. Supervises, coordinates, and participates in the management of assigned projects; assigns, supervises and reviews the work of project management staff and contractors; reviews and updates project plans. See the Job Description for a more complete list of Essential Duties and Responsibilities. EMPLOYMENT STANDARDS & MINIMUM QUALIFICATIONS MINIMUM QUALIFICATIONS GUIDELINES: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: EDUCATION/TRAINING: Equivalent to the completion of a Bachelor's degree from an accredited college or university with major course work in economic development, community development, planning, public administration or a related field. A Master's degree in a related field is highly desirable. EXPERIENCE: Five (5) years of increasingly responsible management level experience in economic development, urban development, redevelopment, or planning including two (2) years of supervisory responsibility. Additional years of experience can be substituted for education on a year-for-year basis. LICENSURE OR CERTIFICATION : Possession of a valid California driver's license. See the Job Description for a more complete list of Employment Standards & Minimum Qualifications. PHYSICAL WORKING CONDITIONS AND REQUIREMENTS Requires the mobility and manual dexterity to work in a standard office environment, use standard office equipment requiring repetitive hand movement and fine coordination including the use of a keyboard; attend off-site meetings; stand or sit for prolonged periods of time; speech and hearing to communicate in person and by telephone; vision to read handwritten and printed materials and complex, color coded spreadsheets on a computer screen; strength and agility to lift and carry items weighing up to 20 pounds. Some accommodations may be made for some physical demands for otherwise qualified individuals who require and request such accommodations. FLSA - Exempt status Equal Opportunity Employer The City of Rancho Cordova complies with the letter and spirit of the Equal Employment Opportunity and Americans with Disabilities laws in its employment process. Please advise the Human Resources Department of any reasonable accommodation you need in order to participate in the City’s application process. HumanResources@CityofRanchoCordova.org EXEMPT EMPLOYEE BENEFIT SUMMARY CALPERS Retirement Tier 1: Employees hired prior to December 31, 2012, and "Classic Members" hired subsequently with less than a six month break in service, are provided 2.7% at 55 retirement formula. City employees pay the full 8% of their base pay toward this retirement benefit. Tier 2: Due to the Public Employees' Pension Reform Act of 2013 (Assembly Bill 340), new MISC members hired after January 1, 2013, or "Classic Members" with a break in service of more than 6 months, are eligible for the 2% @ 62 CalPERS retirement formula and are required to pay a 7.75% contribution toward the PERS benefit. (Note: the employee contribution will change as the cost of the benefit changes, since the employee is required to pay half the normal cost.) 1959 Survivor Benefit (Indexed Level) - The 1959 Survivor Benefit provides a monthly allowance to eligible survivors of members who die while actively employed. The monthly benefit payable to survivors in the Indexed Level increases by 2% eachyear. Benefit amounts as of 2024 are $804, $1,608 and $2,413 for 1, 2, or 3 eligible survivors. 457 and 401(a) Deferred Compensation Plan City will contribute $23.08 per pay period into the 457 Deferred Compensation Plan onbehalf of the employee. City will match up to 3% of the base salary for employees who participate in the 457 plan. City match is placed in a 401(a) plan. There is no vesting period. Employees may also voluntarily participate in the 401(a) defined contribution retirement program; however, election must be made upon hire and is irrevocable during employment with the city. Health Insurance (medical, dental and vision) - The City offers a "cafeteria plan," which includes a monthly medical stipend the employee may apply toward premiums for medical, dental and vision. $2,156 Family level benefit $1,807 Employee+1 $1,062 Employee only Cash-in-lieu - If your total health, vision and/or dental premium costs are lower than $300, you may receive the difference as cash in lieu up to a total of $300.If you do not need to purchase medical, dental or visionbenefits from the City, you are eligible for a total of $300 cash in lieu per month. Medical Benefits Retiree Health - CalPERS plans made available and retiree medical contribution offered toward the cost of the plan.In 2024, the retiree medicalcontribution is $157.00 per month.The retiree medical contribution will continue to increase until it is equal to the minimum contribution required by CalPERS for the employer to pay on behalf of an employee. Dental - Delta Dental PPO Deductibles $50 per person each calendar year Maximums $1,500 - $2,500 per person each calendar year Preventative services - 100% covered Basic services - 80% covered Major services - 50% covered Waiting Period(s) - None Vision - Vision Service Plan (VSP) Flexible Spending Account (FSA) Medical FSA for the plan year is $3,200(maximum) Dependent Care FSA for the plan year is $5,000 (maximum) Universal Time Off (UTO) - vacation and sick leave combined. Universal Time Off Cash Out - Employees may cash out up to80 hours in fiscal year 23/24. Bereavement Leave - On the date of hire, employees are entitled to 24 hours of Bereavement Leave per event due to the death of a member of an employee's immediate family. Holidays - 13 Holidays per year. Winter Break - Reviewed by the City Manager each year. Life Insurance - $50,000 life insurance policy. Life price per $1,000 $0.109 AD&D price per $1,000 $0.205 Long Term Disability LTD price per $100 $0.0145 60% of earnings up to $7,500 90 day benefit waiting period Social Security - No Employees do not pay into and earn credit toward future benefits in Social Security, since the City offers an IRS qualifying retirement plan. Employee Assistant Plan (EAP) - Available to employee and immediate family. Includes concierge, financial and legal services. Wellness Program - On-site fitness room, shower and lockers and ping pong tables available for employee use. Tuition Reimbursement - Up to $2,500 per fiscal year. Training and Development - Available and encouraged for each employee. Updated January 2024 Closing Date/Time: 10/18/2024 5:00 PM Pacific
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community. Performs advanced and responsible professional and technical duties and responsibilities involved in the assessment, design, development, implementation, administration, evaluation, and management of comprehensive citywide employee development and training programs and activities of the Organizational Development and Training Division for the Human Resources Department. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 11:59 PM on Tuesday, September 24, 2024. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. Essential Functions Include But Are Not Limited To Performs advanced and responsible professional and technical duties in support of Citywide training programs, functions, and activities, including assessing and prioritizing training and learning needs, establishing training methods, and designing, developing, administering, evaluating, revising, and facilitating formal personnel training programs, such as new employee orientation, supervisory training, harassment training, and performance management training. Assists with periodic organizational training needs assessments to determine short and long-term organizational training needs; meets with and discusses training and development needs and/or skill deficiencies within a work area with City staff. Assists in designing, developing, coordinating, facilitating, and presenting citywide training programs, team-building workshops, and classes; facilitates discussions during training; and uses various training formats, such as in-person, online, written, and recorded video training. Plans and conducts one-on-one training interventions and strategic problem-solving activities. Researches, selects, develops, updates, and evaluates training curriculum and resource materials, including course outlines, manuals, and audio and visual materials for in-person and virtual training environments; gathers external sources; and uses training software programs. Assists in identifying, training, monitoring, and developing internal instructors on instruction techniques and training best practices. Assists in the development and implementation of division programs, policies, and procedures. Assists in providing organizational development and training consulting services to departments regarding technical training, such as employee development, leadership training, learning management systems, conflict mediation, strategic planning, change management, employee performance management, and mentorship. Assists in identifying, coordinating, and evaluating appropriate external training sources and programs with outside vendors, consultants, and instructors to supplement in-house training; assists in selecting, negotiating, monitoring, and managing training contracts to ensure services provided meet City standards; and may serve as a liaison with training consortiums. Plans and schedules training events and calendars; develops event promotional materials; arranges for City and external instructors, including travel; develops strategies for maximum utilization of training classes; monitors and assesses class sign-ups and attendance; reserves and prepares training rooms, audio/visual equipment, and materials for training events; coordinates food and refreshments for training sessions; and maintains training records. Gathers and reviews participant feedback, monitors transference of skills to the workplace, and uses other metrics to assess training effectiveness and return on investment. Conducts research, analyzes data, and prepares written reports; discusses findings and makes recommendations; and assists in implementation recommendations. Assists in the administration of assigned program budgets, including forecasting of funds for staffing, services, equipment, materials, and supplies; helps monitor expenditures; and recommends adjustments, as necessary. Oversees the preparation and administration of requests for proposals and contracts for a variety of professional and contract services; participates in the vendor selection processes; assists in the submission of reports required for City Council approval; and administers and tracks approved contracts. Assigns, directs, coordinates, and reviews work activities and projects; monitors work flow; reviews and evaluates work products, methods, and procedures; and works with staff to identify and resolve problems. Selects, trains, motivates, and evaluates assigned personnel; provides and/or coordinates staff training; works with employees to correct deficiencies; and implements discipline procedures. Provides information and assistance to City staff regarding Organizational Development and Training programs, rules, policies, and procedures. Provides complex professional staff assistance to management staff; prepares staff reports and other correspondence; and presents data. Performs other duties as assigned. Minimum Qualifications Minimum qualifications may be met via an equivalent combination of experience and education sufficient to perform the essential job functions. Experience and education must provide the listed knowledge, skills, and abilities. EXPERIENCE AND EDUCATION Experience: Four (4) years of progressively responsible professional experience in training, facilitation, and organizational development, including one (1) year of lead supervisory experience. Education: Bachelor’s degree from an accredited college or university with major course work in Organizational/Industrial Psychology, Human Resources, Public Administration, Business Administration, or a related field. Special Requirements: Possession and retention of an appropriate and valid driver’s license is a condition of continued employment. Highly Desirable: Master’s degree from an accredited college or university with major course work in Organizational/Industrial Psychology, Human Resources, Public Administration, Business Administration, or a related field is highly desirable. Possession of professional certifications from the Association of Talent Development, Franklin Covey, Crucial Learning, True Colors, DISC Assessment, and/or other related training programs and associations is highly desirable. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Public sector and human resources administration. Modern principles of organization development theory and practice. Adult learning theory. Principles and practices of employee training needs assessment techniques, training methodologies, training curriculum and material development, and training program development, design, presentation, implementation, and evaluation. Techniques for management development, employee performance management, and conflict resolution. Pertinent federal, state, and local public sector labor and employment laws, codes, and regulations. Procedures of contract development, assessment, and administration. Principles and practices of productivity and process improvements. Principles of supervision, training, and performance evaluation. Municipal budgetary processes and controls. Methods and techniques of research, statistical analysis, and applicable quantitative methods. Business letter writing and report preparation. Skill in: The use of personal computers and business software applications, including Microsoft Word, PowerPoint, Outlook, and Excel; the operation of modern office equipment. Ability to: Coordinate and supervise employee development and training programs. Understand, interpret, and apply Citywide and departmental codes, policies, and procedures, and applicable federal, state, and local policies, laws, and regulations. Recommend, implement, and evaluate organizational development programs, activities, goals, objectives, projects, policies, and procedures. Assist in the preparation and administration of assigned budgets. Make and facilitate oral presentations. Oversee, track, and administer agreements and contracts. Select, supervise, train, and evaluate staff. Plan and organize work to meet changing priorities and deadlines. Prepare clear and concise technical staff reports, correspondence, policies, procedures, and other written materials. Conduct complex research and analyses. Organize and prioritize a variety of projects and multiple tasks, and meet deadlines. Make sound decisions within established policy and procedural guidelines. Work independently and as part of a team. Maintain appropriate and effective recordkeeping. Communicate tactfully, clearly, and concisely, both orally and in writing. Establish and maintain effective working relationships with City employees, outside parties, elected and appointed City officials, and the public. Received: Receives direction from the Organizational Development and Training Manager and/or other management staff. Exercised: Exercises supervision over professional, technical, and/or clerical staff. Selection Process All applicants are required to complete and submit a City application form, Supplemental Questionnaire, Resume and Cover Letter online. Resumes and other attachments will be used in addition to the application in determining your qualifications. The City communicates with candidates via e-mail. You are responsible for providing a valid e-mail address that you access regularly and checking your spam folder. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Presentation and Oral Interview Examination (Tentatively scheduled for Wednesday, October 9, 2024) : (Weight of 100%) will evaluate the candidates' experience and training, communication, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. Candidates must achieve a passing score in every component of the selection process in order to be placed on the eligible list. The Human Resources Department may waive one or more examination components. When one weighted examination component is waived, the remaining section will receive a weight of 100%. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm Closing Date/Time:
Sep 11, 2024
Part Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community. Performs advanced and responsible professional and technical duties and responsibilities involved in the assessment, design, development, implementation, administration, evaluation, and management of comprehensive citywide employee development and training programs and activities of the Organizational Development and Training Division for the Human Resources Department. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 11:59 PM on Tuesday, September 24, 2024. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. Essential Functions Include But Are Not Limited To Performs advanced and responsible professional and technical duties in support of Citywide training programs, functions, and activities, including assessing and prioritizing training and learning needs, establishing training methods, and designing, developing, administering, evaluating, revising, and facilitating formal personnel training programs, such as new employee orientation, supervisory training, harassment training, and performance management training. Assists with periodic organizational training needs assessments to determine short and long-term organizational training needs; meets with and discusses training and development needs and/or skill deficiencies within a work area with City staff. Assists in designing, developing, coordinating, facilitating, and presenting citywide training programs, team-building workshops, and classes; facilitates discussions during training; and uses various training formats, such as in-person, online, written, and recorded video training. Plans and conducts one-on-one training interventions and strategic problem-solving activities. Researches, selects, develops, updates, and evaluates training curriculum and resource materials, including course outlines, manuals, and audio and visual materials for in-person and virtual training environments; gathers external sources; and uses training software programs. Assists in identifying, training, monitoring, and developing internal instructors on instruction techniques and training best practices. Assists in the development and implementation of division programs, policies, and procedures. Assists in providing organizational development and training consulting services to departments regarding technical training, such as employee development, leadership training, learning management systems, conflict mediation, strategic planning, change management, employee performance management, and mentorship. Assists in identifying, coordinating, and evaluating appropriate external training sources and programs with outside vendors, consultants, and instructors to supplement in-house training; assists in selecting, negotiating, monitoring, and managing training contracts to ensure services provided meet City standards; and may serve as a liaison with training consortiums. Plans and schedules training events and calendars; develops event promotional materials; arranges for City and external instructors, including travel; develops strategies for maximum utilization of training classes; monitors and assesses class sign-ups and attendance; reserves and prepares training rooms, audio/visual equipment, and materials for training events; coordinates food and refreshments for training sessions; and maintains training records. Gathers and reviews participant feedback, monitors transference of skills to the workplace, and uses other metrics to assess training effectiveness and return on investment. Conducts research, analyzes data, and prepares written reports; discusses findings and makes recommendations; and assists in implementation recommendations. Assists in the administration of assigned program budgets, including forecasting of funds for staffing, services, equipment, materials, and supplies; helps monitor expenditures; and recommends adjustments, as necessary. Oversees the preparation and administration of requests for proposals and contracts for a variety of professional and contract services; participates in the vendor selection processes; assists in the submission of reports required for City Council approval; and administers and tracks approved contracts. Assigns, directs, coordinates, and reviews work activities and projects; monitors work flow; reviews and evaluates work products, methods, and procedures; and works with staff to identify and resolve problems. Selects, trains, motivates, and evaluates assigned personnel; provides and/or coordinates staff training; works with employees to correct deficiencies; and implements discipline procedures. Provides information and assistance to City staff regarding Organizational Development and Training programs, rules, policies, and procedures. Provides complex professional staff assistance to management staff; prepares staff reports and other correspondence; and presents data. Performs other duties as assigned. Minimum Qualifications Minimum qualifications may be met via an equivalent combination of experience and education sufficient to perform the essential job functions. Experience and education must provide the listed knowledge, skills, and abilities. EXPERIENCE AND EDUCATION Experience: Four (4) years of progressively responsible professional experience in training, facilitation, and organizational development, including one (1) year of lead supervisory experience. Education: Bachelor’s degree from an accredited college or university with major course work in Organizational/Industrial Psychology, Human Resources, Public Administration, Business Administration, or a related field. Special Requirements: Possession and retention of an appropriate and valid driver’s license is a condition of continued employment. Highly Desirable: Master’s degree from an accredited college or university with major course work in Organizational/Industrial Psychology, Human Resources, Public Administration, Business Administration, or a related field is highly desirable. Possession of professional certifications from the Association of Talent Development, Franklin Covey, Crucial Learning, True Colors, DISC Assessment, and/or other related training programs and associations is highly desirable. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Public sector and human resources administration. Modern principles of organization development theory and practice. Adult learning theory. Principles and practices of employee training needs assessment techniques, training methodologies, training curriculum and material development, and training program development, design, presentation, implementation, and evaluation. Techniques for management development, employee performance management, and conflict resolution. Pertinent federal, state, and local public sector labor and employment laws, codes, and regulations. Procedures of contract development, assessment, and administration. Principles and practices of productivity and process improvements. Principles of supervision, training, and performance evaluation. Municipal budgetary processes and controls. Methods and techniques of research, statistical analysis, and applicable quantitative methods. Business letter writing and report preparation. Skill in: The use of personal computers and business software applications, including Microsoft Word, PowerPoint, Outlook, and Excel; the operation of modern office equipment. Ability to: Coordinate and supervise employee development and training programs. Understand, interpret, and apply Citywide and departmental codes, policies, and procedures, and applicable federal, state, and local policies, laws, and regulations. Recommend, implement, and evaluate organizational development programs, activities, goals, objectives, projects, policies, and procedures. Assist in the preparation and administration of assigned budgets. Make and facilitate oral presentations. Oversee, track, and administer agreements and contracts. Select, supervise, train, and evaluate staff. Plan and organize work to meet changing priorities and deadlines. Prepare clear and concise technical staff reports, correspondence, policies, procedures, and other written materials. Conduct complex research and analyses. Organize and prioritize a variety of projects and multiple tasks, and meet deadlines. Make sound decisions within established policy and procedural guidelines. Work independently and as part of a team. Maintain appropriate and effective recordkeeping. Communicate tactfully, clearly, and concisely, both orally and in writing. Establish and maintain effective working relationships with City employees, outside parties, elected and appointed City officials, and the public. Received: Receives direction from the Organizational Development and Training Manager and/or other management staff. Exercised: Exercises supervision over professional, technical, and/or clerical staff. Selection Process All applicants are required to complete and submit a City application form, Supplemental Questionnaire, Resume and Cover Letter online. Resumes and other attachments will be used in addition to the application in determining your qualifications. The City communicates with candidates via e-mail. You are responsible for providing a valid e-mail address that you access regularly and checking your spam folder. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Presentation and Oral Interview Examination (Tentatively scheduled for Wednesday, October 9, 2024) : (Weight of 100%) will evaluate the candidates' experience and training, communication, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. Candidates must achieve a passing score in every component of the selection process in order to be placed on the eligible list. The Human Resources Department may waive one or more examination components. When one weighted examination component is waived, the remaining section will receive a weight of 100%. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm Closing Date/Time:
Sacramento County, CA
Sacramento, California, United States
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 9/20/24, 10/18/24 (final) Positions assigned to Human Resources Manager I, under direction, manage a human resources program that may include responsibility for any of the following areas: recruitment, selection, classification, compensation, safety, training, organizational development, equal employment opportunity programs, and labor relations, including disciplinary advice and complaint investigations. The eligible list for this recruitment may be used to fill current and future vacancies. The current vacancy is the Human Resources Manager I for Classification and Pay Manager. Click below for more information on this exciting opportunity! Human Resources Manager I Recruitment Brochure Examples of Knowledge and Abilities Knowledge of Principles and practices of public sector human resources administration including recruitment, selection, training, job analysis, classification, and compensation, personnel record keeping, performance evaluation, payroll and position control Principles and practices of public sector labor relations administration including interpretation and application of negotiated agreements, employer employee relations practices, meet and confer obligations and progressive discipline Principles and practices of management, supervision, and training Applicable federal, state and local laws and regulations and precedent court decisions regarding equal employment opportunity, employee health and safety, collective bargaining and labor relations Applicable federal, state and local employment compliance requirements and precedent court decisions including Civil Rights Act, Americans with Disabilities Act, Family Medical Leave Act, California Family Rights Act, Pregnancy Disability leave, Fair Labor Standards Act, Age Discrimination in Employment Act, Worker's Compensation, and Drug Free Workplace Act Principles and methods for investigating and resolving grievances and complaints Principles and practices of organizational behavior and development Presentation techniques Payroll systems and legal requirements Automated systems and applications including word processing, spreadsheet and database applications Ability to Plan, organize and direct the work of professional, technical and clerical staff Build consensus and lead team toward common goal Interview, select, train and supervise staff Identify, analyze, develop options for and recommend solutions to human resource problems and concerns Analyze, investigate, evaluate and resolve grievances, complaints and disciplinary matters Counsel employees Effectively represent management in collective bargaining, hearings and meetings Establish and maintain effective working relationships with subordinates, supervisors, employees, employee organizations, other departments and members of the public Communicate effectively, both orally and in writing Interpret and apply complex policies, procedures, memoranda of understanding and other human resource materials Employment Qualifications Minimum Qualifications Either: 1. Two years of experience in Sacramento County service in the class of Senior Personnel Analyst or Labor Relations Representative. Or: 2. Four years of experience in a human resources or labor relations office performing professional analytical or managerial human resources or employee relations duties, including a minimum of one year experience in discipline, grievance investigation, arbitration, or labor negotiations (public sector experience is highly desirable) AND A bachelor’s degree in public or business administration, human resources management, organizational development, or industrial psychology from an accredited college or university. Substitution: Completion of a certificate program in labor relations from an accredited institution may be substituted for one year of the general experience. Substitution: A master’s degree in business or public administration, personnel administration, personnel management, psychology, or a closely related field from an accredited college or university may substitute for one year of experience (pattern #1 or #2) Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Typing Certificate requirements can be found by clicking here or by obtaining the requirements from the Employment Services Division office. Special Requirements Driver's License: Positions generally require regular travel to county facilities and require possession of, or ability to obtain a valid California Driver's License, Class C or higher, before the date of appointment. Failure to obtain and maintain this license constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. Individuals who do not meet this requirement due a disability will be reviewed on a case-by-case basis. Physical Requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computers, keyboards, telephones, calculators, and copiers. Work Schedule and Conditions: Working conditions are those typically found in an office setting, incumbents are subject to stressful situations and deadlines, and routinely work extended hours including occasional weekends. Occasional overnight travel as necessary. Criminal History Check: Some positions may require the incumbent to pass and maintain a criminal justice background clearance. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711. EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 10/18/2024 5:00 PM Pacific
Sep 07, 2024
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 9/20/24, 10/18/24 (final) Positions assigned to Human Resources Manager I, under direction, manage a human resources program that may include responsibility for any of the following areas: recruitment, selection, classification, compensation, safety, training, organizational development, equal employment opportunity programs, and labor relations, including disciplinary advice and complaint investigations. The eligible list for this recruitment may be used to fill current and future vacancies. The current vacancy is the Human Resources Manager I for Classification and Pay Manager. Click below for more information on this exciting opportunity! Human Resources Manager I Recruitment Brochure Examples of Knowledge and Abilities Knowledge of Principles and practices of public sector human resources administration including recruitment, selection, training, job analysis, classification, and compensation, personnel record keeping, performance evaluation, payroll and position control Principles and practices of public sector labor relations administration including interpretation and application of negotiated agreements, employer employee relations practices, meet and confer obligations and progressive discipline Principles and practices of management, supervision, and training Applicable federal, state and local laws and regulations and precedent court decisions regarding equal employment opportunity, employee health and safety, collective bargaining and labor relations Applicable federal, state and local employment compliance requirements and precedent court decisions including Civil Rights Act, Americans with Disabilities Act, Family Medical Leave Act, California Family Rights Act, Pregnancy Disability leave, Fair Labor Standards Act, Age Discrimination in Employment Act, Worker's Compensation, and Drug Free Workplace Act Principles and methods for investigating and resolving grievances and complaints Principles and practices of organizational behavior and development Presentation techniques Payroll systems and legal requirements Automated systems and applications including word processing, spreadsheet and database applications Ability to Plan, organize and direct the work of professional, technical and clerical staff Build consensus and lead team toward common goal Interview, select, train and supervise staff Identify, analyze, develop options for and recommend solutions to human resource problems and concerns Analyze, investigate, evaluate and resolve grievances, complaints and disciplinary matters Counsel employees Effectively represent management in collective bargaining, hearings and meetings Establish and maintain effective working relationships with subordinates, supervisors, employees, employee organizations, other departments and members of the public Communicate effectively, both orally and in writing Interpret and apply complex policies, procedures, memoranda of understanding and other human resource materials Employment Qualifications Minimum Qualifications Either: 1. Two years of experience in Sacramento County service in the class of Senior Personnel Analyst or Labor Relations Representative. Or: 2. Four years of experience in a human resources or labor relations office performing professional analytical or managerial human resources or employee relations duties, including a minimum of one year experience in discipline, grievance investigation, arbitration, or labor negotiations (public sector experience is highly desirable) AND A bachelor’s degree in public or business administration, human resources management, organizational development, or industrial psychology from an accredited college or university. Substitution: Completion of a certificate program in labor relations from an accredited institution may be substituted for one year of the general experience. Substitution: A master’s degree in business or public administration, personnel administration, personnel management, psychology, or a closely related field from an accredited college or university may substitute for one year of experience (pattern #1 or #2) Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Typing Certificate requirements can be found by clicking here or by obtaining the requirements from the Employment Services Division office. Special Requirements Driver's License: Positions generally require regular travel to county facilities and require possession of, or ability to obtain a valid California Driver's License, Class C or higher, before the date of appointment. Failure to obtain and maintain this license constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. Individuals who do not meet this requirement due a disability will be reviewed on a case-by-case basis. Physical Requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computers, keyboards, telephones, calculators, and copiers. Work Schedule and Conditions: Working conditions are those typically found in an office setting, incumbents are subject to stressful situations and deadlines, and routinely work extended hours including occasional weekends. Occasional overnight travel as necessary. Criminal History Check: Some positions may require the incumbent to pass and maintain a criminal justice background clearance. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711. EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 10/18/2024 5:00 PM Pacific
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION THE PORT OF LONG BEACH IS SEEKING A MANAGER OF HUMAN RESOURCES (EMPLOYEE EXPERIENCE & DEVELOPMENT) (This is an at-will position) Salary Range: $140,000 - $185,000 ABOUT US The Port of Long Beach, one of the world's busiest seaports, is an international gateway for the reliable, efficient, and sustainable movement of goods and is a leader in environmental stewardship. Credited with moving approximately $200 billion in trade, the Port serves as a critical hub for international commerce and is a major transportation center. East Asian trade accounts for the bulk of Long Beach shipments. Port-related international trade has a wide-ranging economic impact, supporting millions of jobs that benefit the region and the entire country. THE TEAM Reporting to the Assistant Director of Human Resources, the Manager of Human Resources (Employee Experience and Development) will join an HR team of 27 dedicated colleagues. This role will oversee key employee engagement initiatives and lead the learning and development functions, working to foster a positive and supportive work culture. With three direct reports, the Manager of Human Resources (Employee Experience and Development) will collaborate extensively with leadership and staff across the Port of Long Beach, ensuring that employees are engaged, motivated, and equipped with the skills they need to succeed. This team plays a critical role in driving employee satisfaction, retention, and organizational development. THE ROLE As the Manager of Human Resources (Employee Experience and Development), you will play a key role in driving initiatives that enhance employee engagement and learning and development across the Port of Long Beach. Your primary focus will be on developing and managing programs that foster a positive work culture, improve retention, and increase overall employee satisfaction. You will gather and analyze employee feedback through surveys, focus groups, and interviews, integrating insights into actionable strategies for leadership to enhance engagement. In addition, you will lead the execution of employee recognition programs and Port-wide events, as well as design and facilitate learning and development programs that empower employees at all levels. A key component of the role will be applying a DEI lens to guide decisions on procedures and programs. You will ensure that all engagement initiatives and training programs are culturally aligned with the interests and communities the Port serves, fostering inclusivity. By championing continuous improvement, professional growth, and a commitment to DEI, you will help ensure that employees are fully engaged and equipped to thrive in their roles. EXAMPLES OF DUTIES How you get to contribute... Developing and implementing strategies to enhance employee satisfaction, retention, and overall workplace culture. Conducting regular surveys, focus groups, and feedback sessions to assess employee engagement levels. Analyzing engagement data and creating action plans to address areas of improvement. Fostering a positive and inclusive workplace culture aligned with the Port’s values and goals. Developing and leading initiatives that promote employee well-being, recognition, and a sense of community. Coordinating and managing employee events, activities, and recognition programs. Serving as an advocate for employees, ensuring their voices are heard and their needs are addressed. Developing effective internal communication strategies to keep employees informed and engaged. Designing and implementing engagement-related training programs. Providing coaching and support to managers on how to effectively engage and motivate their teams. Developing onboarding programs that enhance new hire integration and engagement. Establishing metrics to measure the effectiveness of engagement initiatives and programs. Preparing and presenting regular reports on employee engagement trends and progress to senior leadership. Ensure that all strategies and programs are examined through a DEI lens, making sure that decisions are equitable and foster inclusion. Monitor industry trends and best practices to continuously improve engagement strategies. Partner with management and cross-functional teams to integrate engagement initiatives into business processes. Identify root cause detractors and partner with managers across the Port to develop and implement employee engagement and retention plans based on findings. Collaborating with cross-functional teams to ensure DEI is integrated into employee engagement. Develop programs that are culturally relevant and reflect the diverse communities the Port serves, ensuring these programs resonate with employees from all backgrounds. These are just a few examples. You will be able to do so much more. WHAT SUCCESS WILL LOOK LIKE The successful candidate will be dynamic and resourceful leader with strong verbal and written communication skills, capable of engaging effectively with HR colleagues, senior management, and staff across the Port of Long Beach. They will be highly skilled in building relationships and creating an inclusive environment where employees feel valued and empowered. They will excel in developing and implementing initiatives that enhance employee satisfaction, engagement and retention while fostering a positive workplace culture. With a focus on collaboration, they will work closely with leaders and teams across the organization to ensure that employee feedback is integrated into actionable strategies. The successful candidate will also possess a strong commitment to data-driven decision making, ensuring continuous improvement in engagement and learning programs. Through their leadership, they will promote a sense of community and recognition across the Port, contributing to a reputation as an employer of choice both internally and externally. REQUIREMENTS TO FILE What we’re looking for... Requirements for the position include: A Bachelor’s degree in Human Resources, Organizational Development, Business Administration, Industrial/Organizational Psychology, or a related field is required. A minimum of five years of progressively responsible experience in employee engagement, learning and development, or related HR functions in a public or private sector environment is required. At least three years of experience in a supervisory or managerial role, overseeing employee engagement, DEI, learning and development programs, or HR Functions, is required. Experience in developing and implementing employee engagement strategies and applying organizational development theory and practices is essential. Desirable: A Master’s degree in a related field is a plus. Professional certification such as IMPA-CP/SCP, SPHR/PHR, and/or completion of an Organizational Development Certification Program (ODCP) is a plus. Certifications in employee and leadership development (MBTI, Hardiness Resilience Gauge, DiSC, mediation, conflict management, etc.) is a plus. Diversity, Equity, and Inclusion education experience is essential. Experience with a learning management system is a plus. Experience in a union environment is highly desirable. SELECTION PROCEDURE The final filing date for this recruitment is Sunday, October 13, 2024 @ 11:59 PM PST. The Port reserves the right to extend the closing date without notice to accept additional applications. Individuals determined to be qualified and best aligned to the position will be invited to participate in the selection process. CANDIDATE CONNECT (INFORMATION SESSION) To learn more about this exciting career opportunity and the Port of Long Beach, please join our virtual information session on Wednesday, October 9, 2024, @ 5:00 pm PDT via MS Teams. This is a unique opportunity to hear first-hand about the position, speak directly with hiring leaders, ask questions, and learn why the Port of Long Beach is your employer of choice! Candidates are not required to be on camera. Must join via MSTeams app to see PowerPoint presentation. To join audio only, call +1 323-451-1087, Phone Conference ID: 365 054 508# Click here to join the meeting . HOW TO APPLY To be considered for this opportunity, you must submit a cover letter and resume (as PDF attachments) to hrexecrecruitment@polb.com . Incomplete submissions (without a cover letter and resume) will not be considered. If you require accommodation because of a disability in order to participate in any phase of the application/selection process, please contact (562) 283-7500 or email Careers@polb.com . SAVE THE DATES Round one interviews will be held virtually on Tuesday, October 22, 2024, with finalists moving forward to in-person interviews on Monday, October 28, 2024 . Candidates should ensure availability on both dates. The successful candidate will be appointed shortly thereafter. References will be completed for finalist candidates; and an employment offer is contingent on a comprehensive background check. LOCATION This position is an on-site role based in Long Beach, CA 90802. The selected party is expected to be on-site Monday thru Friday. The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act or https://www.longbeach.gov/hr/about-us/talent-acquisition/the-fair-chance-act/ . THE BENEFITS The Port of Long Beach has established an annual salary range of $140,000 - $185,000 (placement depends on qualifications). An attractive package of executive-level benefits is included with the opportunity to work in one of the most diverse and dynamic areas of the United States. The Port’s generous benefits package includes: . Auto Allowance - $550.00 per month Executive Leave - 40 hours per year. Retirement - CalPERS 2% @ 62, coordinated with social security. Current member contribution is 8.00% for CalPERS, and 6.2% for social security, paid by the employee. Pay for Performance - Pay for Performance is awarded based on employee performance as demonstrated through achievement of individual goals, demonstration of required competencies, and available budget funds. Deferred Compensation - The City matches a percentage of base salary for qualified members contributing to the 457(b) plan. Group Health Insurance - Medical and dental options (HMO and PPO). Free vision coverage. Life Insurance - City-paid life insurance policy of $20,000 plus executive insurance benefit equal to three times annual salary up to a maximum of $500,000. Disability Insurance - City-paid short- and long-term disability insurance. Vacation - Vacation is accrued at the equivalent of two weeks on an annual basis. Vacation can be used after six months of service. An employee’s vacation accrual may be adjusted upon hire to provide credit for previous full-time employment at a public service agency. Credit for public service shall only be given for completed years of service as a full-time permanent employee. Public Service credit shall not apply to any other benefits. Sick Leave - Accrued at 8 hours per month. Accruals may be converted upon retirement to cash credit toward health and /or dental insurance premiums or retirement service credits. Paid Parental Leave - After six (6) months of City employment, the City pays up to 30 consecutive days (160 hours) for eligible employees to take paid time to bond with the child upon birth, adoption, or foster placement of a child, up to the age of 17. Holidays - 11 scheduled holidays per calendar year and four (4) personal holidays. Education Reimbursement - Tuition reimbursement allows employees to obtain additional education or training. Annual Physical - Eligible to receive an annual physical examination at the city's expense through the city-provided program. Public Student Loan Forgiveness - As the Harbor Department of the City of Long Beach, a governmental agency, the Port of Long Beach is a qualifying employer for the Public Student Loan Forgiveness (PSLF) program. 529 college savings plan - The ScholarShare529 plan is an account that allows employees to invest specifically for future education expenses through the Long Beach City Employees Federal Credit Union. Funds can be used from your 529 savings plan to send your grandkids, kids, or even yourself to any accredited public or private U.S. college or university - or two-year technical or vocational institution. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 10/13/2024 11:59 PM Pacific
Sep 21, 2024
Full Time
DESCRIPTION THE PORT OF LONG BEACH IS SEEKING A MANAGER OF HUMAN RESOURCES (EMPLOYEE EXPERIENCE & DEVELOPMENT) (This is an at-will position) Salary Range: $140,000 - $185,000 ABOUT US The Port of Long Beach, one of the world's busiest seaports, is an international gateway for the reliable, efficient, and sustainable movement of goods and is a leader in environmental stewardship. Credited with moving approximately $200 billion in trade, the Port serves as a critical hub for international commerce and is a major transportation center. East Asian trade accounts for the bulk of Long Beach shipments. Port-related international trade has a wide-ranging economic impact, supporting millions of jobs that benefit the region and the entire country. THE TEAM Reporting to the Assistant Director of Human Resources, the Manager of Human Resources (Employee Experience and Development) will join an HR team of 27 dedicated colleagues. This role will oversee key employee engagement initiatives and lead the learning and development functions, working to foster a positive and supportive work culture. With three direct reports, the Manager of Human Resources (Employee Experience and Development) will collaborate extensively with leadership and staff across the Port of Long Beach, ensuring that employees are engaged, motivated, and equipped with the skills they need to succeed. This team plays a critical role in driving employee satisfaction, retention, and organizational development. THE ROLE As the Manager of Human Resources (Employee Experience and Development), you will play a key role in driving initiatives that enhance employee engagement and learning and development across the Port of Long Beach. Your primary focus will be on developing and managing programs that foster a positive work culture, improve retention, and increase overall employee satisfaction. You will gather and analyze employee feedback through surveys, focus groups, and interviews, integrating insights into actionable strategies for leadership to enhance engagement. In addition, you will lead the execution of employee recognition programs and Port-wide events, as well as design and facilitate learning and development programs that empower employees at all levels. A key component of the role will be applying a DEI lens to guide decisions on procedures and programs. You will ensure that all engagement initiatives and training programs are culturally aligned with the interests and communities the Port serves, fostering inclusivity. By championing continuous improvement, professional growth, and a commitment to DEI, you will help ensure that employees are fully engaged and equipped to thrive in their roles. EXAMPLES OF DUTIES How you get to contribute... Developing and implementing strategies to enhance employee satisfaction, retention, and overall workplace culture. Conducting regular surveys, focus groups, and feedback sessions to assess employee engagement levels. Analyzing engagement data and creating action plans to address areas of improvement. Fostering a positive and inclusive workplace culture aligned with the Port’s values and goals. Developing and leading initiatives that promote employee well-being, recognition, and a sense of community. Coordinating and managing employee events, activities, and recognition programs. Serving as an advocate for employees, ensuring their voices are heard and their needs are addressed. Developing effective internal communication strategies to keep employees informed and engaged. Designing and implementing engagement-related training programs. Providing coaching and support to managers on how to effectively engage and motivate their teams. Developing onboarding programs that enhance new hire integration and engagement. Establishing metrics to measure the effectiveness of engagement initiatives and programs. Preparing and presenting regular reports on employee engagement trends and progress to senior leadership. Ensure that all strategies and programs are examined through a DEI lens, making sure that decisions are equitable and foster inclusion. Monitor industry trends and best practices to continuously improve engagement strategies. Partner with management and cross-functional teams to integrate engagement initiatives into business processes. Identify root cause detractors and partner with managers across the Port to develop and implement employee engagement and retention plans based on findings. Collaborating with cross-functional teams to ensure DEI is integrated into employee engagement. Develop programs that are culturally relevant and reflect the diverse communities the Port serves, ensuring these programs resonate with employees from all backgrounds. These are just a few examples. You will be able to do so much more. WHAT SUCCESS WILL LOOK LIKE The successful candidate will be dynamic and resourceful leader with strong verbal and written communication skills, capable of engaging effectively with HR colleagues, senior management, and staff across the Port of Long Beach. They will be highly skilled in building relationships and creating an inclusive environment where employees feel valued and empowered. They will excel in developing and implementing initiatives that enhance employee satisfaction, engagement and retention while fostering a positive workplace culture. With a focus on collaboration, they will work closely with leaders and teams across the organization to ensure that employee feedback is integrated into actionable strategies. The successful candidate will also possess a strong commitment to data-driven decision making, ensuring continuous improvement in engagement and learning programs. Through their leadership, they will promote a sense of community and recognition across the Port, contributing to a reputation as an employer of choice both internally and externally. REQUIREMENTS TO FILE What we’re looking for... Requirements for the position include: A Bachelor’s degree in Human Resources, Organizational Development, Business Administration, Industrial/Organizational Psychology, or a related field is required. A minimum of five years of progressively responsible experience in employee engagement, learning and development, or related HR functions in a public or private sector environment is required. At least three years of experience in a supervisory or managerial role, overseeing employee engagement, DEI, learning and development programs, or HR Functions, is required. Experience in developing and implementing employee engagement strategies and applying organizational development theory and practices is essential. Desirable: A Master’s degree in a related field is a plus. Professional certification such as IMPA-CP/SCP, SPHR/PHR, and/or completion of an Organizational Development Certification Program (ODCP) is a plus. Certifications in employee and leadership development (MBTI, Hardiness Resilience Gauge, DiSC, mediation, conflict management, etc.) is a plus. Diversity, Equity, and Inclusion education experience is essential. Experience with a learning management system is a plus. Experience in a union environment is highly desirable. SELECTION PROCEDURE The final filing date for this recruitment is Sunday, October 13, 2024 @ 11:59 PM PST. The Port reserves the right to extend the closing date without notice to accept additional applications. Individuals determined to be qualified and best aligned to the position will be invited to participate in the selection process. CANDIDATE CONNECT (INFORMATION SESSION) To learn more about this exciting career opportunity and the Port of Long Beach, please join our virtual information session on Wednesday, October 9, 2024, @ 5:00 pm PDT via MS Teams. This is a unique opportunity to hear first-hand about the position, speak directly with hiring leaders, ask questions, and learn why the Port of Long Beach is your employer of choice! Candidates are not required to be on camera. Must join via MSTeams app to see PowerPoint presentation. To join audio only, call +1 323-451-1087, Phone Conference ID: 365 054 508# Click here to join the meeting . HOW TO APPLY To be considered for this opportunity, you must submit a cover letter and resume (as PDF attachments) to hrexecrecruitment@polb.com . Incomplete submissions (without a cover letter and resume) will not be considered. If you require accommodation because of a disability in order to participate in any phase of the application/selection process, please contact (562) 283-7500 or email Careers@polb.com . SAVE THE DATES Round one interviews will be held virtually on Tuesday, October 22, 2024, with finalists moving forward to in-person interviews on Monday, October 28, 2024 . Candidates should ensure availability on both dates. The successful candidate will be appointed shortly thereafter. References will be completed for finalist candidates; and an employment offer is contingent on a comprehensive background check. LOCATION This position is an on-site role based in Long Beach, CA 90802. The selected party is expected to be on-site Monday thru Friday. The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act or https://www.longbeach.gov/hr/about-us/talent-acquisition/the-fair-chance-act/ . THE BENEFITS The Port of Long Beach has established an annual salary range of $140,000 - $185,000 (placement depends on qualifications). An attractive package of executive-level benefits is included with the opportunity to work in one of the most diverse and dynamic areas of the United States. The Port’s generous benefits package includes: . Auto Allowance - $550.00 per month Executive Leave - 40 hours per year. Retirement - CalPERS 2% @ 62, coordinated with social security. Current member contribution is 8.00% for CalPERS, and 6.2% for social security, paid by the employee. Pay for Performance - Pay for Performance is awarded based on employee performance as demonstrated through achievement of individual goals, demonstration of required competencies, and available budget funds. Deferred Compensation - The City matches a percentage of base salary for qualified members contributing to the 457(b) plan. Group Health Insurance - Medical and dental options (HMO and PPO). Free vision coverage. Life Insurance - City-paid life insurance policy of $20,000 plus executive insurance benefit equal to three times annual salary up to a maximum of $500,000. Disability Insurance - City-paid short- and long-term disability insurance. Vacation - Vacation is accrued at the equivalent of two weeks on an annual basis. Vacation can be used after six months of service. An employee’s vacation accrual may be adjusted upon hire to provide credit for previous full-time employment at a public service agency. Credit for public service shall only be given for completed years of service as a full-time permanent employee. Public Service credit shall not apply to any other benefits. Sick Leave - Accrued at 8 hours per month. Accruals may be converted upon retirement to cash credit toward health and /or dental insurance premiums or retirement service credits. Paid Parental Leave - After six (6) months of City employment, the City pays up to 30 consecutive days (160 hours) for eligible employees to take paid time to bond with the child upon birth, adoption, or foster placement of a child, up to the age of 17. Holidays - 11 scheduled holidays per calendar year and four (4) personal holidays. Education Reimbursement - Tuition reimbursement allows employees to obtain additional education or training. Annual Physical - Eligible to receive an annual physical examination at the city's expense through the city-provided program. Public Student Loan Forgiveness - As the Harbor Department of the City of Long Beach, a governmental agency, the Port of Long Beach is a qualifying employer for the Public Student Loan Forgiveness (PSLF) program. 529 college savings plan - The ScholarShare529 plan is an account that allows employees to invest specifically for future education expenses through the Long Beach City Employees Federal Credit Union. Funds can be used from your 529 savings plan to send your grandkids, kids, or even yourself to any accredited public or private U.S. college or university - or two-year technical or vocational institution. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 10/13/2024 11:59 PM Pacific
CITY OF CLAREMONT, CA
Claremont, California, United States
City of Claremont Interested applicants should appl y immediatel y ! About the City of Claremont: The City of Claremont is a suburb of Los Angeles that is unlike any community in Southern California. Sunset Ma g azine named Claremont "The Best Suburb in the West." Mone y Ma g azine listed Claremont as one of the "Best Places to Live." The City has won awards in environmental stewardship, municipal budgeting, urban planning, and recreational programming. Being the best is a philosophy Claremont employees put into practice every day. The City has a reputation for being a premier city in California, with cutting edge programs and a dedication to the public engagement process. If you are considering working for the City of Claremont, ask yourself.... Do you have the passion, drive, and commitment to succeed in a fast-paced, service-driven environment? The City of Claremont produces innovative programs that are setting the bar for municipalities across the country. Do you enjoy a challenging environment that will push you to be the best in your field? If you answered YES to these questions, then consider applying to be our Human Resources Manager! About the Department/Division: The Human Resources Manager is an integral member of the City’s Administrative Services Department in the Human Resources Division. The Administrative Services Department is comprised of the City Manager's Office, City Clerk's Office, Human Resources, Information Technology Services, and Public Information. The Administrative Services Department is responsible for the day-to-day operations of City government and implements the City Council policy direction. Furthermore, the Administrative Services Department is responsible for providing overall project supervision and promotes organizational stability through financial and human resources management. The Human Resources Division oversees the hiring of all City employees; benefits administration; employee training and events; and compliance with labor laws and best practices. The Human Resources Division consists of the Human Resources Manager and a Human Resources Specialist. Recruitment Timeline: The application filing period is continuous but may close at any time once a sufficient number of applications are received. Please apply immediately! The Position About the Position: Under general direction, the Human Resources Manager will plan, coordinate, and review the operations and activities of the Human Resources Division. The Human Resources Manager will assume responsibility for all activities relating to recruitment and selection, safety and training, classification and compensation administration, health and welfare benefits programs, deferred compensation and other City supplemental benefits, workers’ compensation, and Diversity, Equity, and Inclusion (DEI) programs. Other duties will include, but are not limited to: advising managers and staff on personnel policies and procedures; employee relations; talent management and development; employee engagement and retention programs; preparing and administering the division budget; assisting with labor relations by gathering data as needed and by performing various duties associated with the negotiation process; developing, interpreting, and applying memoranda of understanding, and administering the classification and compensation program. directing the performance evaluation program; developing and implementing division goals, objectives, policies, and priorities; coordinating workers' compensation claims and reports with the City’s third-party administrator, including industrial disability retirements; developing and implementing Citywide training programs; health and welfare benefits programs administration, including the procurement and recommendation of providers and plans, coordinating annual health benefits open enrollment activities; and recordkeeping on service indicators, such as number of recruitments, applicants, new hires, terminations, and related data for both full and part-time employees. The Human Resources Manager is a full-time, exempt position. The regular office hours for this position are 7:30 a.m. to 6:00 p.m., Monday through Thursday. Some evening hours will be required to attend City Council and/or other meetings and events. Ideal Candidate Education and Experience: The Human Resources Manager will have five (5) years of progressively responsible professional experience in human resources/personnel, including at least one (1) year of supervisory experience. A bachelor’s degree from an accredited college or university in public administration, business administration, human resources/personnel, or a closely related field and a valid California Driver's License are required. A master’s degree is highly desirable. Ke y Abilities: The City is looking for a Human Resources Manager who has extensive human resources experience, including benefits administration, recruitment and selection processes, classification and compensation administration, budget preparation and analysis, organizational development and succession planning, workplace safety, workers’ compensation, leave management, and employee training and development. They will have strong knowledge of federal and state laws affecting human resources policies, practices, and procedures. The Human Resources Manager will be able to communicate effectively and persuasively in both oral and written communications such as public reports which, includes presentations at City Council meetings. The ideal candidate is a team-oriented professional with the organizational experience to be hands-on in performing a variety of human resources functions. They will serve as a resource to all City managers and departments and will be responsible for coordinating division activities with City staff as well as with staff from outside agencies. They must have the ability to establish, maintain, and foster positive and effective working relationships. The Human Resources Manager shall be proficient in the use of a personal computer, laptop, and iPad, and peripherals, and must have the ability to successfully use them and related software programs in the course of their regular duties, including the preparation of agenda reports, PowerPoint presentations, and correspondence with staff, community members, outside agencies and other stakeholders. Additional Information Compensation and Benefits: The Personnel Services Manager offers a highly competitive salary with an attractive and competitive benefit package as outlined below. The starting salary for this position will be based on the competitive labor market and the successful candidate's qualifications and experience. Some of the benefits for this position include: 3% Negotiated Salary Increase effective 7/1/25 and 7/1/26 2% at 55 PERS retirement (Classic Members) and 2% at 62 PERS retirement (New Members) City paid contribution of $1,500 towards medical, dental, vision, and other ancillary benefits 96-160 hours of vacation based on years of service 10 paid holidays and 18.5 hours of floating holiday per calendar year 140 hours of administrative leave per calendar year 96 hours of sick leave per calendar year (you may also bring up to 200 hours of unused sick leave from your current employer) $350 Auto Allowance per month $75,000 life insurance coverage for employee and $10,000 life insurance coverage for each eligible dependent City-paid Employee Assistance Program (EAP) Appl y Toda y ! If you are interested in this position, please submit your application online. A resume and cover letter are re q uired . The resume and cover letter do not take the place of the application form. Please complete all sections of the application form thoroughly and completely. This recruitment may close at any time once a sufficient number of applications are received. Reasonable Accommodation: The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted. Equal Opportunity Employer: The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. Questions and In q uiries can be directed to: Heidi Tanner, Human Resources Specialist E-mail: htanner@ci.claremont.ca.us Telephone: (909) 399-5450 City of Claremont Employees in CMA are entitled to the following benefits: HEALTH, WELFARE, AND SAVINGS BENEFIT: The City shall contribute$1,500 per month towards any offered health plans, dental plans, and vision plans. HEALTH INSURANCE: The City offers a number of health plans through KeenanInsurance. DENTAL INSURANCE: The City offers a choice of two dental plans. One is an indemnity plan, which allows you to go to the dentist of your choice (no orthodontia coverage). The other is a direct service plan in which you must select and receive care at one of the dental offices or centers provided by the plan (orthodontia coverage). VISION INSURANCE: The City also offers enrollment in a vision plan, which provides a vision examination each year and lenses and frames or contacts every year. LIFE INSURANCE: Employees receive a life insurance policy of $75,000 for themselves and $10,000 for any dependents you elect to insure. There are also optional insurance programs which can be taken with an employee if they leave City service. FLEXIBLE BENEFIT PLAN (SECTION 125): Claremont offers a flexible benefit plan which allows employees to pay for certain expenses (child care, unreimbursed medical expenses, and insurance premiums) with pre-tax dollars. VACATION: Employees are entitled to a paid vacation of 96 hours following one year of employment. (employees may take accrued vacation after six months of employment). From the second year of employment until completion of the ninth year, employees are entitled to 120 hours of paid vacation. Beginning with the tenth year, and every year thereafter, employees are entitled to 160 hours of vacation. A one time, 80-hour longevity leave bonus is given to an employee on their service anniversary date at the 10th, 15th, 20th, 25th, 30th, 35th, etc. years of service. SICK LEAVE: Employees shallaccrue eight hours of sick leave per month. New employees may bring with them up to 200 hours of accrued sick leave from their previous agency if their previous employer did not otherwise compensate them. New employees must provide documentation from their previous employer verifying their uncompensated sick leave hours. ADMINISTRATIVE LEAVE: Employees receive 140hours of administrative leave per calendar year in recognition of the frequent requirement to work evenings, weekends and holidays in excess of 38 hours per week. Employees may receive cash compensation on the pay date closest to December 1st (or as soon thereafter) of each calendar year for up to 40 hours of unused administrative leave if they have used a minimum of 40 hours of administrative leave in the calendar year. JURY LEAVE: Employees required to serve on a jury are entitled to their regular compensation for up to 76 hours. HOLIDAYS/FLOATING HOLIDAY HOURS: All Unit employees shall receive 18.5 floating holiday hours each calendar year. In addition, employees shall be entitled to the following holidays with pay each calendar year. Each holiday shall be valued at 9.5 hours. New Year's Day (January 1) Martin Luther King's Birthday (The third Monday in January) Presidents' Birthday (The third Monday in February) Memorial Day (The last Monday in May) Juneteenth (June 19th) Independence Day (July 4th) Labor Day (The first Monday in September) Veteran's Day (November 11th) Thanksgiving Day Christmas Day (December 25th) Employees shall receive additional floating holiday hours when any of the ten (10) holidyas fall on the employee's scheduled day off work. For example, with a Monday through Thursday schedule, any holiday that falls on a Friday, Saturday, or Sunday shall be converted from 9.5 holiday hours to 9.5 floating holiday hours. RETIREMENT: Safety (Sworn) PERS Plan Formula The City shall provide the 3% @ 50 plan to all safety employees enrolled in the PERS plan prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 3% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2.7% @ 57. Miscellaneous (Non-Sworn) PERS Plan Formula The City shall provide the 2.5% @ 55 PERS contract option to current miscellaneous employees hired prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 2% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2% @ 62. Employee PERS Contribution Safety employees hired prior to March 19, 2012 and hired into the Two Tier of 3% @ 55 retirement plan shall contribute 9% towards their PERS member contributions. Safety employees hired in the Third Tier of 2.7% @ 57, shall contribute 13% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. Miscellaneous employees hired prior to March 19, 2012 shall contribute 8% towards their PERS member contributions. Employees receiving the Second Tier PERS Benefit formula of 2% @ 55 shall contribute 7% towards their PERS member contributions. Employees receiving the Third Tier PERS benefit formula of 2% @ 62 shall contribute 6.5% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. PERS Highest Pension Calculation Compensation Period - The City shall continue to provide the Single Highest One Year Final Compensation Pension calculation benefit to current miscellaneous employees hired prior to March 19, 2012. Employees hired after March 19, 2012 shall receive the Three Year Final Compensation calculation benefit. The City shall provide miscellaneous and safety employees with the following benefits/provisions: Credit for unused sick leave (Government Code Section 20965). 1959 Survivor Benefit (Third Level benefits) DEFERRED COMPENSATION PLAN: Employees have the opportunity to participate in a supplemental retirement savings plan offered through MissionSquare. Through tax-deferred payroll deductions, employees are eligible to deposit funds into their account, up to the maximum allowed by law. Participation in this program: Shelters a portion of your salary from income taxes; Invests in high-performing funds yielding tax-deferred earnings; Provides a superior tool for retirement planning and savings. DEFERRED COMPENSATION RETENTION INCENTIVE PROGRAM: This program was established to provide tenure and savings incentives for management employees. Beginning with the employee's third consecutive year of service, the City will match up to one percent of their base pay, payable into their deferred compensation account. This percentage increases to two percent at the beginning of their fifth year, three percent at the beginning of their sixth year, four percent at the beginning of their eighth year, and five percent at the beginning of their tenth year. SEVERANCE: Employee shall receive 60 days notification in advance of layoff and up to six months severance in the event of involuntary separations. LONG-TERM DISABILITY: The City provides a long-term disability plan. This benefit is in case an employee sustains a non-work-related illness or injury that results in their inability to work for a long period of time. In this event, an employee will receive 66.66% of their base pay after 60 days, and continued payment until they are medically able to return to work, or they reach the age of 65, whichever comes first (maximum of $8,000 per month). TUITION REIMBURSEMENT: Employees may participate in the City's tuition reimbursement program. The amount of reimbursement will be up to $1,500 per fiscal year. Reimbursable items include registration, tuition, textbooks, and parking. CREDIT UNION MEMBERSHIP: Employees are eligible for membership in the F & A Federal Credit Union. F & A offers a wide variety of services, including checking and savings accounts and all types of loans (automobile, vacation, personal, first and second home mortgages, and more!). EMPLOYEE ASSISTANCE PROGRAM (EAP): The City cares about the emotional and physical well-being of its employees and their families and offers a City paid Employee Assistance Program. AUTO ALLOWANCE: Department Heads and Division Heads who have a personal vehicle at the work site available for use and provide proof of automobile insurance to Personnel are eligible to receive a monthly auto allowance. Department Heads shall receive $450 per month and Division Heads shall receive $350 per month. DIRECT DEPOSIT PAYROLL: Employees may authorize the automatic deposit of their paycheck into their checking, savings, or credit union account. Revised: July 2024 Closing Date/Time: Continuous
Sep 06, 2024
Full Time
City of Claremont Interested applicants should appl y immediatel y ! About the City of Claremont: The City of Claremont is a suburb of Los Angeles that is unlike any community in Southern California. Sunset Ma g azine named Claremont "The Best Suburb in the West." Mone y Ma g azine listed Claremont as one of the "Best Places to Live." The City has won awards in environmental stewardship, municipal budgeting, urban planning, and recreational programming. Being the best is a philosophy Claremont employees put into practice every day. The City has a reputation for being a premier city in California, with cutting edge programs and a dedication to the public engagement process. If you are considering working for the City of Claremont, ask yourself.... Do you have the passion, drive, and commitment to succeed in a fast-paced, service-driven environment? The City of Claremont produces innovative programs that are setting the bar for municipalities across the country. Do you enjoy a challenging environment that will push you to be the best in your field? If you answered YES to these questions, then consider applying to be our Human Resources Manager! About the Department/Division: The Human Resources Manager is an integral member of the City’s Administrative Services Department in the Human Resources Division. The Administrative Services Department is comprised of the City Manager's Office, City Clerk's Office, Human Resources, Information Technology Services, and Public Information. The Administrative Services Department is responsible for the day-to-day operations of City government and implements the City Council policy direction. Furthermore, the Administrative Services Department is responsible for providing overall project supervision and promotes organizational stability through financial and human resources management. The Human Resources Division oversees the hiring of all City employees; benefits administration; employee training and events; and compliance with labor laws and best practices. The Human Resources Division consists of the Human Resources Manager and a Human Resources Specialist. Recruitment Timeline: The application filing period is continuous but may close at any time once a sufficient number of applications are received. Please apply immediately! The Position About the Position: Under general direction, the Human Resources Manager will plan, coordinate, and review the operations and activities of the Human Resources Division. The Human Resources Manager will assume responsibility for all activities relating to recruitment and selection, safety and training, classification and compensation administration, health and welfare benefits programs, deferred compensation and other City supplemental benefits, workers’ compensation, and Diversity, Equity, and Inclusion (DEI) programs. Other duties will include, but are not limited to: advising managers and staff on personnel policies and procedures; employee relations; talent management and development; employee engagement and retention programs; preparing and administering the division budget; assisting with labor relations by gathering data as needed and by performing various duties associated with the negotiation process; developing, interpreting, and applying memoranda of understanding, and administering the classification and compensation program. directing the performance evaluation program; developing and implementing division goals, objectives, policies, and priorities; coordinating workers' compensation claims and reports with the City’s third-party administrator, including industrial disability retirements; developing and implementing Citywide training programs; health and welfare benefits programs administration, including the procurement and recommendation of providers and plans, coordinating annual health benefits open enrollment activities; and recordkeeping on service indicators, such as number of recruitments, applicants, new hires, terminations, and related data for both full and part-time employees. The Human Resources Manager is a full-time, exempt position. The regular office hours for this position are 7:30 a.m. to 6:00 p.m., Monday through Thursday. Some evening hours will be required to attend City Council and/or other meetings and events. Ideal Candidate Education and Experience: The Human Resources Manager will have five (5) years of progressively responsible professional experience in human resources/personnel, including at least one (1) year of supervisory experience. A bachelor’s degree from an accredited college or university in public administration, business administration, human resources/personnel, or a closely related field and a valid California Driver's License are required. A master’s degree is highly desirable. Ke y Abilities: The City is looking for a Human Resources Manager who has extensive human resources experience, including benefits administration, recruitment and selection processes, classification and compensation administration, budget preparation and analysis, organizational development and succession planning, workplace safety, workers’ compensation, leave management, and employee training and development. They will have strong knowledge of federal and state laws affecting human resources policies, practices, and procedures. The Human Resources Manager will be able to communicate effectively and persuasively in both oral and written communications such as public reports which, includes presentations at City Council meetings. The ideal candidate is a team-oriented professional with the organizational experience to be hands-on in performing a variety of human resources functions. They will serve as a resource to all City managers and departments and will be responsible for coordinating division activities with City staff as well as with staff from outside agencies. They must have the ability to establish, maintain, and foster positive and effective working relationships. The Human Resources Manager shall be proficient in the use of a personal computer, laptop, and iPad, and peripherals, and must have the ability to successfully use them and related software programs in the course of their regular duties, including the preparation of agenda reports, PowerPoint presentations, and correspondence with staff, community members, outside agencies and other stakeholders. Additional Information Compensation and Benefits: The Personnel Services Manager offers a highly competitive salary with an attractive and competitive benefit package as outlined below. The starting salary for this position will be based on the competitive labor market and the successful candidate's qualifications and experience. Some of the benefits for this position include: 3% Negotiated Salary Increase effective 7/1/25 and 7/1/26 2% at 55 PERS retirement (Classic Members) and 2% at 62 PERS retirement (New Members) City paid contribution of $1,500 towards medical, dental, vision, and other ancillary benefits 96-160 hours of vacation based on years of service 10 paid holidays and 18.5 hours of floating holiday per calendar year 140 hours of administrative leave per calendar year 96 hours of sick leave per calendar year (you may also bring up to 200 hours of unused sick leave from your current employer) $350 Auto Allowance per month $75,000 life insurance coverage for employee and $10,000 life insurance coverage for each eligible dependent City-paid Employee Assistance Program (EAP) Appl y Toda y ! If you are interested in this position, please submit your application online. A resume and cover letter are re q uired . The resume and cover letter do not take the place of the application form. Please complete all sections of the application form thoroughly and completely. This recruitment may close at any time once a sufficient number of applications are received. Reasonable Accommodation: The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted. Equal Opportunity Employer: The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. Questions and In q uiries can be directed to: Heidi Tanner, Human Resources Specialist E-mail: htanner@ci.claremont.ca.us Telephone: (909) 399-5450 City of Claremont Employees in CMA are entitled to the following benefits: HEALTH, WELFARE, AND SAVINGS BENEFIT: The City shall contribute$1,500 per month towards any offered health plans, dental plans, and vision plans. HEALTH INSURANCE: The City offers a number of health plans through KeenanInsurance. DENTAL INSURANCE: The City offers a choice of two dental plans. One is an indemnity plan, which allows you to go to the dentist of your choice (no orthodontia coverage). The other is a direct service plan in which you must select and receive care at one of the dental offices or centers provided by the plan (orthodontia coverage). VISION INSURANCE: The City also offers enrollment in a vision plan, which provides a vision examination each year and lenses and frames or contacts every year. LIFE INSURANCE: Employees receive a life insurance policy of $75,000 for themselves and $10,000 for any dependents you elect to insure. There are also optional insurance programs which can be taken with an employee if they leave City service. FLEXIBLE BENEFIT PLAN (SECTION 125): Claremont offers a flexible benefit plan which allows employees to pay for certain expenses (child care, unreimbursed medical expenses, and insurance premiums) with pre-tax dollars. VACATION: Employees are entitled to a paid vacation of 96 hours following one year of employment. (employees may take accrued vacation after six months of employment). From the second year of employment until completion of the ninth year, employees are entitled to 120 hours of paid vacation. Beginning with the tenth year, and every year thereafter, employees are entitled to 160 hours of vacation. A one time, 80-hour longevity leave bonus is given to an employee on their service anniversary date at the 10th, 15th, 20th, 25th, 30th, 35th, etc. years of service. SICK LEAVE: Employees shallaccrue eight hours of sick leave per month. New employees may bring with them up to 200 hours of accrued sick leave from their previous agency if their previous employer did not otherwise compensate them. New employees must provide documentation from their previous employer verifying their uncompensated sick leave hours. ADMINISTRATIVE LEAVE: Employees receive 140hours of administrative leave per calendar year in recognition of the frequent requirement to work evenings, weekends and holidays in excess of 38 hours per week. Employees may receive cash compensation on the pay date closest to December 1st (or as soon thereafter) of each calendar year for up to 40 hours of unused administrative leave if they have used a minimum of 40 hours of administrative leave in the calendar year. JURY LEAVE: Employees required to serve on a jury are entitled to their regular compensation for up to 76 hours. HOLIDAYS/FLOATING HOLIDAY HOURS: All Unit employees shall receive 18.5 floating holiday hours each calendar year. In addition, employees shall be entitled to the following holidays with pay each calendar year. Each holiday shall be valued at 9.5 hours. New Year's Day (January 1) Martin Luther King's Birthday (The third Monday in January) Presidents' Birthday (The third Monday in February) Memorial Day (The last Monday in May) Juneteenth (June 19th) Independence Day (July 4th) Labor Day (The first Monday in September) Veteran's Day (November 11th) Thanksgiving Day Christmas Day (December 25th) Employees shall receive additional floating holiday hours when any of the ten (10) holidyas fall on the employee's scheduled day off work. For example, with a Monday through Thursday schedule, any holiday that falls on a Friday, Saturday, or Sunday shall be converted from 9.5 holiday hours to 9.5 floating holiday hours. RETIREMENT: Safety (Sworn) PERS Plan Formula The City shall provide the 3% @ 50 plan to all safety employees enrolled in the PERS plan prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 3% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2.7% @ 57. Miscellaneous (Non-Sworn) PERS Plan Formula The City shall provide the 2.5% @ 55 PERS contract option to current miscellaneous employees hired prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 2% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2% @ 62. Employee PERS Contribution Safety employees hired prior to March 19, 2012 and hired into the Two Tier of 3% @ 55 retirement plan shall contribute 9% towards their PERS member contributions. Safety employees hired in the Third Tier of 2.7% @ 57, shall contribute 13% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. Miscellaneous employees hired prior to March 19, 2012 shall contribute 8% towards their PERS member contributions. Employees receiving the Second Tier PERS Benefit formula of 2% @ 55 shall contribute 7% towards their PERS member contributions. Employees receiving the Third Tier PERS benefit formula of 2% @ 62 shall contribute 6.5% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. PERS Highest Pension Calculation Compensation Period - The City shall continue to provide the Single Highest One Year Final Compensation Pension calculation benefit to current miscellaneous employees hired prior to March 19, 2012. Employees hired after March 19, 2012 shall receive the Three Year Final Compensation calculation benefit. The City shall provide miscellaneous and safety employees with the following benefits/provisions: Credit for unused sick leave (Government Code Section 20965). 1959 Survivor Benefit (Third Level benefits) DEFERRED COMPENSATION PLAN: Employees have the opportunity to participate in a supplemental retirement savings plan offered through MissionSquare. Through tax-deferred payroll deductions, employees are eligible to deposit funds into their account, up to the maximum allowed by law. Participation in this program: Shelters a portion of your salary from income taxes; Invests in high-performing funds yielding tax-deferred earnings; Provides a superior tool for retirement planning and savings. DEFERRED COMPENSATION RETENTION INCENTIVE PROGRAM: This program was established to provide tenure and savings incentives for management employees. Beginning with the employee's third consecutive year of service, the City will match up to one percent of their base pay, payable into their deferred compensation account. This percentage increases to two percent at the beginning of their fifth year, three percent at the beginning of their sixth year, four percent at the beginning of their eighth year, and five percent at the beginning of their tenth year. SEVERANCE: Employee shall receive 60 days notification in advance of layoff and up to six months severance in the event of involuntary separations. LONG-TERM DISABILITY: The City provides a long-term disability plan. This benefit is in case an employee sustains a non-work-related illness or injury that results in their inability to work for a long period of time. In this event, an employee will receive 66.66% of their base pay after 60 days, and continued payment until they are medically able to return to work, or they reach the age of 65, whichever comes first (maximum of $8,000 per month). TUITION REIMBURSEMENT: Employees may participate in the City's tuition reimbursement program. The amount of reimbursement will be up to $1,500 per fiscal year. Reimbursable items include registration, tuition, textbooks, and parking. CREDIT UNION MEMBERSHIP: Employees are eligible for membership in the F & A Federal Credit Union. F & A offers a wide variety of services, including checking and savings accounts and all types of loans (automobile, vacation, personal, first and second home mortgages, and more!). EMPLOYEE ASSISTANCE PROGRAM (EAP): The City cares about the emotional and physical well-being of its employees and their families and offers a City paid Employee Assistance Program. AUTO ALLOWANCE: Department Heads and Division Heads who have a personal vehicle at the work site available for use and provide proof of automobile insurance to Personnel are eligible to receive a monthly auto allowance. Department Heads shall receive $450 per month and Division Heads shall receive $350 per month. DIRECT DEPOSIT PAYROLL: Employees may authorize the automatic deposit of their paycheck into their checking, savings, or credit union account. Revised: July 2024 Closing Date/Time: Continuous
CITY OF SAN JOSE
San Jose, California, United States
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department This recruitment may be used to fill multiple positions in other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for any additional opportunities that may utilize the applicants from this recruitment. The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 500 people ready to serve the needs of our residents to improve the efficiency and safety of San José streets. We are an energetic and innovative team that is improving transportation in the nation’s 13th largest city, while focusing on safety, sustainability, and active public life! The department has a “can do” attitude, a culture of continuous improvement, and is progressive in both leadership development and style. For more information about DOT, visit www.sanjoseca.gov/transportation . About the Division The Department of Transportation is currently seeking to fill multiple vacancies for the Division Manager position. Infrastructure Maintenance The Infrastructure Maintenance Division is responsible for maintaining the City’s 2,5 00 miles of streets and related infrastructure, including paved street surfaces, bridges, traffic signals, streetlights, signs, markings and striping, trees, sidewalks, and landscaping, as well as the public sanitary and storm sewer collection systems. Areas of focus include ensuring a safe workplace, building strong teams, expanding the use of technology, and enhancing analytical skills and ability. While many of the staff have ‘grown-up’ within the Division, the organization has been successful in attracting and assimilating new talent. Planning & Project Delivery The Planning & Project Delivery Division is responsible for planning, designing, and building the City’s transportation infrastructure, including complete streets (roadways, bikeways, sidewalks, street trees), transit facilities, and projects of regional and statewide significance. We undertake many projects ourselves and work very closely with partner departments and outside agencies. Areas of focus include safety, sustainability, racial and social equity, increased transportation options, and building strong teams. Position Duties This recruitment may be used to fill multiple positions in other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for any additional opportunities that may utilize the applicants from this recruitment. Infrastructure Maintenance Increasing regulatory and legal pressure to reduce the number and severity of Sanitary Sewer Overflows (SSOs) that occur in the City each year has resulted in the development of a comprehensive multi-year strategic plan to completely evaluate and refocus DOT’s sanitary sewer maintenance activities. The Division Manager will solidify the improvements made so far, continue to implement the strategic plan, and directly lead and manage the ongoing engineering and maintenance activities needed to continue the sustained reduction of SSOs. This is a 24/7 operation with a large work force that is geographically dispersed and grouped by function. Similarly, increasing environmental requirements are changing how storm water runoff is being treated and released into the City’s waterways. San José is recognized as a leader in implementation of trash capture infrastructure and early adoption of green stormwater infrastructure. Additionally, the existing storm system is aging and planning efforts are underway in partnership with the Departments of Public Works and Environmental Services to modernize and increase the capacity of the storm system to better handle heavy storm periods and establish a sustainable master plan for capital improvement over time. The Division Manager will need to understand and plan for the impacts of these developments on DOT’s maintenance operations while continuing to ensure that the City remains safe during storm events. During heavy or prolonged storm events, managing the City’s storm “fighting” efforts will become the highest priority for the Division Manager. In light of these challenges and priorities, the Division Manager will have the opportunity to: Step into a classic organizational leadership role within the Division and provide strategic leadership for the program which includes a diverse staff of nearly 130 members performing engineering, sewer line cleaning, sewer pipe repair, pump station maintenance, sewer pipe video inspection, street sweeping, and 24/7 complaint response activities; Develop the next iteration of the Sanitary Sewer Maintenance Strategic Plan to continue the sustained reduction in the number and severity of SSOs; Continually monitor the performance of the sanitary sewer system to adjust existing maintenance strategies and develop new ones; Formulate and utilize business intelligence data to most effectively and efficiently manage and allocate available resources; Become the person most knowledgeable about Federal and State wastewater regulations and how they apply in San José; Coordinate DOT’s maintenance operations with our partnering departments - Environmental Services Department and the Department of Public Works - who respectively oversee the City’s storm and sanitary sewer funds and perform capital storm and sanitary system improvements; Participate in researching, testing, and implementing new information systems and other technologies including piloting the use of AI technologies; Initiate and facilitate continuous improvement and team building efforts across the sewer maintenance operations; Develop and enhance the skills and abilities of staff to take on greater levels of responsibility and achieve higher levels of individual and program-wide performance; Plan and manage the Department’s storm response and assist with emergency preparedness for catastrophic disasters. Three Division Managers and a Program Manager make up the Deputy Director’s senior leadership team, and each will have a role in managing the Division’s administrative duties as assigned by the Deputy Director, such as budget, human resources, and information technology. Planning & Project Delivery In service of the Department’s overall goals of safety, sustainability, and equity, the Division Manager represents the City on complex projects of regional importance. This role oversees a team of professionals working on many of the highest profile and most complex projects in the Department of Transportation. The Division Manager works with other agencies and departments to reconnect our communities by modernizing existing interchanges and building new crossings over highways; improve safety and mobility around railways and expressways; bring BART to Silicon Valley; extend light rail to East San José; and enhance existing transit, rail and highways (with the addition of features like soundwalls) that improve quality of life for our neighborhoods. The Division Manager will lead internal and external collaboration and communication. Internal partners include other parts of the Department of Transportation, as well as the City Manager’s Office; the City Attorney’s Office; Department of Public Works; Office of Economic Development; Planning, Building and Code Enforcement; Intergovernmental Relations; and our elected officials. Key external partners include Caltrans; the Valley Transportation Authority (VTA); Caltrain; the Metropolitan Transportation Commission (MTC); the California High-Speed Rail Authority (HSRA); Union Pacific; Bay Area Rapid Transit (BART); the California Public Utilities Commission (CPUC); and federal partners (Federal Highway Administration, Federal Railroad Administration, and Federal Transit Administration). To accomplish these goals, the Division Manager will: Lead a high-functioning, engaged team who care about their work and our community; Incorporate City and departmental priorities into individual projects - for example, improve safety at and around regional facilities, particularly for vulnerable users; take racial and social equity into account such that changes to highways or rail/transit benefit the City’s most disadvantaged residents; and incorporate sustainability into project design and materials; Oversee work plan development, budgets, position requests, hiring processes, training, and development; Be responsible for strategic communications with partner departments, outside agencies, and elected officials, with guidance from the Deputy and/or Department Director; Initiate and facilitate continuous improvement and team building efforts across the regional projects team, with other parts of the Division, and with other parts of the Department; Develop and enhance the skills and abilities of staff to take on greater levels of responsibility and achieve higher levels of individual and program-wide performance; Participate in citywide and departmental priorities, like emergency preparation and response, to meet the needs of the community. Two Division Managers and one Principal Engineer make up the Deputy Director’s senior leadership team and are a critical part of the Department’s leadership and management structure. Minimum Qualifications Education & Experience: Requires a bachelor’s degree in engineering, transportation, public administration, urban planning, or a related field; and six years of increasingly responsible experience in a similar professional environment. Acceptable Substitutions: None. Form 700: This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an “Assuming Office Form 700” with the City Clerk’s Office within the first 30 days of employment with the office. Other Qualifications The ideal candidate will possess the following job competencies: Collaboration - develops networks and builds alliances; engages in cross-functional activities. Positive demeanor and collaborative partner with stakeholders inside and outside the City organization. Communication Skills - effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts; Effective and empathic communicator skilled at building relationships. Computer Skills - experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Constructive Energies - A demonstration of energy and drive that comes from within, and a willingness to approach all aspects of work with a generally positive attitude; possessing the inclination to take appropriate action rather than waiting to be told what to do; examples of Constructive Energies include but are not limited to: enthusiasm, honesty, integrity, empathy, dedication, reliable, proactive, respectful, confidence, ethical, and a willingness to help others. Creativity - Addresses objectives and problems while questioning traditional assumptions/solutions to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve, streamline, reinvent work processes. An entrepreneurial spirit and effective change agent not adverse to fresh perspectives or the recalibration of the organization. Decision Making - identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Confident decision maker with a track record of producing results. Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead. Displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance. Job Expertise - demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Leadership - leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, encourages and rewards risk-taking, allowing others to learn from mistakes; provides motivational supports and direction. Develop and enhance the skills and abilities of staff to take on greater levels of responsibility and achieve higher levels of individual and program-wide performance. Management - evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit; Proven leader in empowering employees and supporting their development and recognition. Political Skill - In taking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization. Project Management - Ensure support for projects and implements agency goals and strategic objectives. Adept project manager comfortable leading in a team environment Vision/Strategic Thinking - Supports, promotes, and ensures alignment with the organization’s vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action. Experienced manager who appreciates and welcomes San José’s rich multicultural, diverse environment. Additional Desirable Qualifications Candidates with a combination of public and/or private sector work experience from various geographic areas Background in infrastructure maintenance or project and planning delivery will serve the candidate well. Experience managing a work unit equivalent to a major division within a City operating department. Certifications/Licenses: Valid CA Driver’s License; Registered Traffic Engineer; Registered Professional Engineer; Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. If selected, the Conditional Offer of Employment is contingent upon you providing proof of a valid State of California driver’s license, and an assessment of your California DMV Employer Pull Notice (EPN) as per the DMV Release of Driver Record Information form. Failure to pass the DMV Pull Notice assessment will deem you ineligible for employment. If you have questions about the duties of these positions, the selection or hiring processes, please contact Keana Castillo at keana.castillo@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: 10/11/2024 11:59 PM Pacific
Sep 24, 2024
Full Time
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department This recruitment may be used to fill multiple positions in other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for any additional opportunities that may utilize the applicants from this recruitment. The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 500 people ready to serve the needs of our residents to improve the efficiency and safety of San José streets. We are an energetic and innovative team that is improving transportation in the nation’s 13th largest city, while focusing on safety, sustainability, and active public life! The department has a “can do” attitude, a culture of continuous improvement, and is progressive in both leadership development and style. For more information about DOT, visit www.sanjoseca.gov/transportation . About the Division The Department of Transportation is currently seeking to fill multiple vacancies for the Division Manager position. Infrastructure Maintenance The Infrastructure Maintenance Division is responsible for maintaining the City’s 2,5 00 miles of streets and related infrastructure, including paved street surfaces, bridges, traffic signals, streetlights, signs, markings and striping, trees, sidewalks, and landscaping, as well as the public sanitary and storm sewer collection systems. Areas of focus include ensuring a safe workplace, building strong teams, expanding the use of technology, and enhancing analytical skills and ability. While many of the staff have ‘grown-up’ within the Division, the organization has been successful in attracting and assimilating new talent. Planning & Project Delivery The Planning & Project Delivery Division is responsible for planning, designing, and building the City’s transportation infrastructure, including complete streets (roadways, bikeways, sidewalks, street trees), transit facilities, and projects of regional and statewide significance. We undertake many projects ourselves and work very closely with partner departments and outside agencies. Areas of focus include safety, sustainability, racial and social equity, increased transportation options, and building strong teams. Position Duties This recruitment may be used to fill multiple positions in other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for any additional opportunities that may utilize the applicants from this recruitment. Infrastructure Maintenance Increasing regulatory and legal pressure to reduce the number and severity of Sanitary Sewer Overflows (SSOs) that occur in the City each year has resulted in the development of a comprehensive multi-year strategic plan to completely evaluate and refocus DOT’s sanitary sewer maintenance activities. The Division Manager will solidify the improvements made so far, continue to implement the strategic plan, and directly lead and manage the ongoing engineering and maintenance activities needed to continue the sustained reduction of SSOs. This is a 24/7 operation with a large work force that is geographically dispersed and grouped by function. Similarly, increasing environmental requirements are changing how storm water runoff is being treated and released into the City’s waterways. San José is recognized as a leader in implementation of trash capture infrastructure and early adoption of green stormwater infrastructure. Additionally, the existing storm system is aging and planning efforts are underway in partnership with the Departments of Public Works and Environmental Services to modernize and increase the capacity of the storm system to better handle heavy storm periods and establish a sustainable master plan for capital improvement over time. The Division Manager will need to understand and plan for the impacts of these developments on DOT’s maintenance operations while continuing to ensure that the City remains safe during storm events. During heavy or prolonged storm events, managing the City’s storm “fighting” efforts will become the highest priority for the Division Manager. In light of these challenges and priorities, the Division Manager will have the opportunity to: Step into a classic organizational leadership role within the Division and provide strategic leadership for the program which includes a diverse staff of nearly 130 members performing engineering, sewer line cleaning, sewer pipe repair, pump station maintenance, sewer pipe video inspection, street sweeping, and 24/7 complaint response activities; Develop the next iteration of the Sanitary Sewer Maintenance Strategic Plan to continue the sustained reduction in the number and severity of SSOs; Continually monitor the performance of the sanitary sewer system to adjust existing maintenance strategies and develop new ones; Formulate and utilize business intelligence data to most effectively and efficiently manage and allocate available resources; Become the person most knowledgeable about Federal and State wastewater regulations and how they apply in San José; Coordinate DOT’s maintenance operations with our partnering departments - Environmental Services Department and the Department of Public Works - who respectively oversee the City’s storm and sanitary sewer funds and perform capital storm and sanitary system improvements; Participate in researching, testing, and implementing new information systems and other technologies including piloting the use of AI technologies; Initiate and facilitate continuous improvement and team building efforts across the sewer maintenance operations; Develop and enhance the skills and abilities of staff to take on greater levels of responsibility and achieve higher levels of individual and program-wide performance; Plan and manage the Department’s storm response and assist with emergency preparedness for catastrophic disasters. Three Division Managers and a Program Manager make up the Deputy Director’s senior leadership team, and each will have a role in managing the Division’s administrative duties as assigned by the Deputy Director, such as budget, human resources, and information technology. Planning & Project Delivery In service of the Department’s overall goals of safety, sustainability, and equity, the Division Manager represents the City on complex projects of regional importance. This role oversees a team of professionals working on many of the highest profile and most complex projects in the Department of Transportation. The Division Manager works with other agencies and departments to reconnect our communities by modernizing existing interchanges and building new crossings over highways; improve safety and mobility around railways and expressways; bring BART to Silicon Valley; extend light rail to East San José; and enhance existing transit, rail and highways (with the addition of features like soundwalls) that improve quality of life for our neighborhoods. The Division Manager will lead internal and external collaboration and communication. Internal partners include other parts of the Department of Transportation, as well as the City Manager’s Office; the City Attorney’s Office; Department of Public Works; Office of Economic Development; Planning, Building and Code Enforcement; Intergovernmental Relations; and our elected officials. Key external partners include Caltrans; the Valley Transportation Authority (VTA); Caltrain; the Metropolitan Transportation Commission (MTC); the California High-Speed Rail Authority (HSRA); Union Pacific; Bay Area Rapid Transit (BART); the California Public Utilities Commission (CPUC); and federal partners (Federal Highway Administration, Federal Railroad Administration, and Federal Transit Administration). To accomplish these goals, the Division Manager will: Lead a high-functioning, engaged team who care about their work and our community; Incorporate City and departmental priorities into individual projects - for example, improve safety at and around regional facilities, particularly for vulnerable users; take racial and social equity into account such that changes to highways or rail/transit benefit the City’s most disadvantaged residents; and incorporate sustainability into project design and materials; Oversee work plan development, budgets, position requests, hiring processes, training, and development; Be responsible for strategic communications with partner departments, outside agencies, and elected officials, with guidance from the Deputy and/or Department Director; Initiate and facilitate continuous improvement and team building efforts across the regional projects team, with other parts of the Division, and with other parts of the Department; Develop and enhance the skills and abilities of staff to take on greater levels of responsibility and achieve higher levels of individual and program-wide performance; Participate in citywide and departmental priorities, like emergency preparation and response, to meet the needs of the community. Two Division Managers and one Principal Engineer make up the Deputy Director’s senior leadership team and are a critical part of the Department’s leadership and management structure. Minimum Qualifications Education & Experience: Requires a bachelor’s degree in engineering, transportation, public administration, urban planning, or a related field; and six years of increasingly responsible experience in a similar professional environment. Acceptable Substitutions: None. Form 700: This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an “Assuming Office Form 700” with the City Clerk’s Office within the first 30 days of employment with the office. Other Qualifications The ideal candidate will possess the following job competencies: Collaboration - develops networks and builds alliances; engages in cross-functional activities. Positive demeanor and collaborative partner with stakeholders inside and outside the City organization. Communication Skills - effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts; Effective and empathic communicator skilled at building relationships. Computer Skills - experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Constructive Energies - A demonstration of energy and drive that comes from within, and a willingness to approach all aspects of work with a generally positive attitude; possessing the inclination to take appropriate action rather than waiting to be told what to do; examples of Constructive Energies include but are not limited to: enthusiasm, honesty, integrity, empathy, dedication, reliable, proactive, respectful, confidence, ethical, and a willingness to help others. Creativity - Addresses objectives and problems while questioning traditional assumptions/solutions to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve, streamline, reinvent work processes. An entrepreneurial spirit and effective change agent not adverse to fresh perspectives or the recalibration of the organization. Decision Making - identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Confident decision maker with a track record of producing results. Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead. Displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance. Job Expertise - demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Leadership - leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, encourages and rewards risk-taking, allowing others to learn from mistakes; provides motivational supports and direction. Develop and enhance the skills and abilities of staff to take on greater levels of responsibility and achieve higher levels of individual and program-wide performance. Management - evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit; Proven leader in empowering employees and supporting their development and recognition. Political Skill - In taking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization. Project Management - Ensure support for projects and implements agency goals and strategic objectives. Adept project manager comfortable leading in a team environment Vision/Strategic Thinking - Supports, promotes, and ensures alignment with the organization’s vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action. Experienced manager who appreciates and welcomes San José’s rich multicultural, diverse environment. Additional Desirable Qualifications Candidates with a combination of public and/or private sector work experience from various geographic areas Background in infrastructure maintenance or project and planning delivery will serve the candidate well. Experience managing a work unit equivalent to a major division within a City operating department. Certifications/Licenses: Valid CA Driver’s License; Registered Traffic Engineer; Registered Professional Engineer; Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. If selected, the Conditional Offer of Employment is contingent upon you providing proof of a valid State of California driver’s license, and an assessment of your California DMV Employer Pull Notice (EPN) as per the DMV Release of Driver Record Information form. Failure to pass the DMV Pull Notice assessment will deem you ineligible for employment. If you have questions about the duties of these positions, the selection or hiring processes, please contact Keana Castillo at keana.castillo@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: 10/11/2024 11:59 PM Pacific
CITY OF SAN JOSE
San Jose, California, United States
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top 10 cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees. Prior to the impact of COVID, the Norman Y. Mineta San José International Airport (SJC) served more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America’s fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to “Connect, Serve and Inspire” and our Vision Statement to “Transform how Silicon Valley Travels”. For more information about SJC, visit http://www.flysanjose.com . Position Duties San José Mineta International Airport is seeking to fill a Division Manager position within the Planning and Development Division. Reporting to the Deputy Director of Planning and Development and working closely with the Airport Director, the Division Manager will be primarily tasked with the management of sections within the Planning & Development Division that are not directly involved in capital project delivery and will focus on providing project delivery support and general Airport-wide support services, such as the Environmental Services Section, GIS Section, Tenant Improvement program, and the Sign Shop. The Division Manager will have four (4) direct reports and oversee a team of eleven (11) staff members. In addition to the management of these four sections within the Planning & Development Division, the Division Manager will serve as a Senior Staff liaison for Airport tenant improvement projects within the airport terminals, provide additional leadership and general administrative oversight for the Planning & Development Division, and serve as the Person-In-Charge for the Planning & Development Division in the absence of the Deputy Director. The Division Manager is responsible for assisting in the planning, organizing, directing, and coordinating operational and administrative service functions within the Division, and assisting executive and senior management in the formulation and implementation of department policies and procedures. The Division Manager position performs work of considerable difficulty including: • Direct management of the Tenant Improvement, Environmental, GIS, and Sign Shop Sections. • General Oversight of administrative processes within the Planning & Development Division, such as service orders, contract management, notices to proceed, and invoices. • Special project management, such as oversight of the Airport’s Project Management Information System implementation. • Serve as liaison to Federal, State, and local agencies on behalf of the Planning & Development Division. • Provide general oversight for tenant improvement projects within the terminals. • Hiring and retaining staff to assist on-time delivery of projects that meet budget. • Diversity, Equity, and Inclusion (DEI) sensitivity and implementation practices are required. • Leading and managing the Training and Development team to create consistent project management practices and improvement. • Leadership, coordination, and enhancement for airport capital activities between the Airport staff, the Public Works Department, other stakeholders, and the public, using the City’s values as a guide. • Directing special Airport strategic planning programs, as assigned • Presenting reports and information to the City Council, boards, committees, and other divisions or departments as necessary. • Maintaining compliance with all applicable regulations Desired Qualities: The ideal candidate shall possess the following qualities: • A demonstrated track record of successfully converting strategies into actionable tasks and results. • Implemented programs that reflect the innovative culture of the Silicon Valley. • Experience with various implementation models and capital delivery structures is desired. • Highly analytical and can breakdown the technical aspects to an understandable Executive Summary. • Collaboration with all levels of staff in the Department. • Leadership style that produced quality and timely results from assigned team. • Experience in human resource management, including employee recruitment, retention, and organizational development. • Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources. • Evaluates priorities to ensure that the “true” top priorities are handled satisfactorily; sets clear goals for the employees and the work unit. • In taking action, demonstrates an understanding and consideration of how their actions will impact stakeholders and affected areas in the organization. • Approaches problem-solving by focusing on customers first; advocates for customer results point of view; demonstrates the ability to anticipate customers’ needs and deliver services effectively and efficiently in a timely, accurate, respectful, and friendly manner. • Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. • Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness. Use of diversity, equity, and inclusive principles required. The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in this classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay, which is included in the range below. The Division Manager salary range is $136,435.26 - $215,964.32 annually. Competencies: The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Management - Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit. Decision Making - identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Collaboration - Develops networks and builds alliances; engages in cross-functional activities. Creativity - Addresses objectives and problems while questioning traditional assumptions/solutions in order to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve, streamline, reinvent work processes. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Minimum Qualifications Education and Experience Bachelor’s Degree in a closely related field and six years of progressively responsible directly related experience, including three years of supervisory experience. Required Licensing (such as driver’s license, certifications, etc.) Possession of a valid State of California driver's license may be required for some assignments. Employment Eligibility Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations. Other Qualifications Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. The application deadline is 11:59 PM on Friday, October 18, 2024. If you have questions about the duties of these positions, the selection or hiring processes, please contact Kit Kwan at KKwan@sjc.org . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: 10/18/2024 11:59 PM Pacific
Sep 24, 2024
Full Time
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top 10 cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees. Prior to the impact of COVID, the Norman Y. Mineta San José International Airport (SJC) served more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America’s fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to “Connect, Serve and Inspire” and our Vision Statement to “Transform how Silicon Valley Travels”. For more information about SJC, visit http://www.flysanjose.com . Position Duties San José Mineta International Airport is seeking to fill a Division Manager position within the Planning and Development Division. Reporting to the Deputy Director of Planning and Development and working closely with the Airport Director, the Division Manager will be primarily tasked with the management of sections within the Planning & Development Division that are not directly involved in capital project delivery and will focus on providing project delivery support and general Airport-wide support services, such as the Environmental Services Section, GIS Section, Tenant Improvement program, and the Sign Shop. The Division Manager will have four (4) direct reports and oversee a team of eleven (11) staff members. In addition to the management of these four sections within the Planning & Development Division, the Division Manager will serve as a Senior Staff liaison for Airport tenant improvement projects within the airport terminals, provide additional leadership and general administrative oversight for the Planning & Development Division, and serve as the Person-In-Charge for the Planning & Development Division in the absence of the Deputy Director. The Division Manager is responsible for assisting in the planning, organizing, directing, and coordinating operational and administrative service functions within the Division, and assisting executive and senior management in the formulation and implementation of department policies and procedures. The Division Manager position performs work of considerable difficulty including: • Direct management of the Tenant Improvement, Environmental, GIS, and Sign Shop Sections. • General Oversight of administrative processes within the Planning & Development Division, such as service orders, contract management, notices to proceed, and invoices. • Special project management, such as oversight of the Airport’s Project Management Information System implementation. • Serve as liaison to Federal, State, and local agencies on behalf of the Planning & Development Division. • Provide general oversight for tenant improvement projects within the terminals. • Hiring and retaining staff to assist on-time delivery of projects that meet budget. • Diversity, Equity, and Inclusion (DEI) sensitivity and implementation practices are required. • Leading and managing the Training and Development team to create consistent project management practices and improvement. • Leadership, coordination, and enhancement for airport capital activities between the Airport staff, the Public Works Department, other stakeholders, and the public, using the City’s values as a guide. • Directing special Airport strategic planning programs, as assigned • Presenting reports and information to the City Council, boards, committees, and other divisions or departments as necessary. • Maintaining compliance with all applicable regulations Desired Qualities: The ideal candidate shall possess the following qualities: • A demonstrated track record of successfully converting strategies into actionable tasks and results. • Implemented programs that reflect the innovative culture of the Silicon Valley. • Experience with various implementation models and capital delivery structures is desired. • Highly analytical and can breakdown the technical aspects to an understandable Executive Summary. • Collaboration with all levels of staff in the Department. • Leadership style that produced quality and timely results from assigned team. • Experience in human resource management, including employee recruitment, retention, and organizational development. • Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources. • Evaluates priorities to ensure that the “true” top priorities are handled satisfactorily; sets clear goals for the employees and the work unit. • In taking action, demonstrates an understanding and consideration of how their actions will impact stakeholders and affected areas in the organization. • Approaches problem-solving by focusing on customers first; advocates for customer results point of view; demonstrates the ability to anticipate customers’ needs and deliver services effectively and efficiently in a timely, accurate, respectful, and friendly manner. • Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. • Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness. Use of diversity, equity, and inclusive principles required. The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in this classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay, which is included in the range below. The Division Manager salary range is $136,435.26 - $215,964.32 annually. Competencies: The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Management - Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit. Decision Making - identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Collaboration - Develops networks and builds alliances; engages in cross-functional activities. Creativity - Addresses objectives and problems while questioning traditional assumptions/solutions in order to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve, streamline, reinvent work processes. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Minimum Qualifications Education and Experience Bachelor’s Degree in a closely related field and six years of progressively responsible directly related experience, including three years of supervisory experience. Required Licensing (such as driver’s license, certifications, etc.) Possession of a valid State of California driver's license may be required for some assignments. Employment Eligibility Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations. Other Qualifications Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. The application deadline is 11:59 PM on Friday, October 18, 2024. If you have questions about the duties of these positions, the selection or hiring processes, please contact Kit Kwan at KKwan@sjc.org . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: 10/18/2024 11:59 PM Pacific
COACHELLA VALLEY WATER DISTRICT
Coachella, California, United States
Job Summary TITLE: Customer Service Manager SRN S21: $9,292 - $12,974 Monthly, Exempt Bargaining Unit: ASSET Department: Public Affairs & Customer Experience Section: Customer Service REPORTING RELATIONSHIP: Reports to: Director of Public Affairs & Customer Experience Supervises the following positions: Exercises direct supervision over supervisory, professional, technical, and administrative support staff. Promotional opportunity procedures will include the following: Review of minimum qualifications Review of personnel files, including but not limited to: attendance history, disciplinary history, and performance evaluations Testing/Assessments: Oral Interview(s) DEFINITION: Under general direction, plans, organizes, oversees, coordinates, and manages the staff and operations of the Customer Service Division, including contact center operations, customer service metrics and reporting, and efficient delivery of service; participates in the development of policies and strategies for division operations; manages the effective use of division resources to improve organizational productivity and customer service; provides complex and responsible support to the Director of Public Affairs & Customer Experience in areas of expertise; and performs related work as required. CLASS CHARACTERISTICS This is a management classification responsible for planning, organizing, and managing the staff, operations, and activities of the Customer Service Division. Incumbents are responsible for performing diverse, specialized, and complex work involving significant accountability and decision-making responsibilities, which include division budget administration, program evaluation, and recommendation and implementation of policies, procedures, goals, objectives, priorities, and standards related to customer service. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within broad guidelines. Essential Functions EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Plans, manages, and oversees the daily functions, operations, and activities of the customer service division, including contact center operations and scheduling, staff development and training, performance review, and customer service measurement and reporting for cross departmental efficiency. Participates in the development and implementation of goals, objectives, policies, and priorities for the division; continuously monitors the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative, and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement. Participates in the development, administration, and oversight of division budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding. Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures. Manages the customer contact center and automated call distribution systems; supports information services with automated call system and related program administration; provides technical support on automated systems to customer service staff and conducts training. Addresses customer concerns and complaints and manages the complaint resolution process; responds to other district departments and divisions, vendors, and other agencies for resolutions to service issues. Develops, interprets, and implements fees, penalties, fines, and deposits for water, sewer, and irrigation services in conjunction with billing and meter reading. Analyzes the customer service contact metrics and recommends improvements to billing, collection, and cross departmental service requests. Prepares and presents staff and agenda reports and other necessary correspondence related to assigned activities and services; presents reports to various commissions, committees, and boards. Conducts a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate. Serves as a liaison for assigned functions with other District departments, divisions, and outside agencies; provides staff support to commissions, committees, and task forces, as necessary. Attends and participates in professional group meetings; stays abreast of new trends and innovations in customer service; research emerging products and enhancements and their applicability to District needs. Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval. Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action. Directs the establishment and maintenance of working and official division files. Observes and complies with District and mandated safety rules, regulations, and protocols, and ensures that staff do the same. Performs other duties as assigned. Minimum Qualifications MINIMUM QUALIFICATIONS : Licenses and Certifications: Possession of a valid California Driver’s License, to be maintained throughout employment. Experience: Five (5) years of increasingly responsible experience in customer service, training, computerized billing, call centers, and/or payment and customer information functions. Two (2) years of supervisory experience in a customer service program management capacity. Education: Bachelors degree from an accredited college or university with major coursework in business administration, customer service, or a closely related field. Knowledge of: Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Principles and practices of leadership. Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. Principles and practices of budget development and administration. Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility. Call center technology such as automated call distributions systems, recording and reporting software, and billing and collection software. Call center operations including workforce planning, quality assurance, performance measurement, and operational effectiveness. District geography, service area, water, sewer, and irrigation facilities, services, and operations. Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division. Methods and techniques of preparing technical and administrative reports, and general business correspondence. District and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability to: Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner. Develop and implement goals, objectives, practices, policies, procedures, and work standards. Provide administrative, management, and professional leadership for the Customer Service Division. Prepare and administer large and complex budgets; allocate limited resources in a cost-effective manner. Develop and deliver technical, operational, and service-orientated training. Accurately document processes, training materials, and technical specifications. Prepare clear and concise reports, correspondence, policies, procedures, and other written materials. Research, analyze, and evaluate new service delivery methods, procedures, and techniques. Analyze, interpret, summarize, and present technical information and data in an effective manner. Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Effectively represent the division and the District in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. The Coachella Valley Water District provides a comprehensive, balanced, and competitive benefits package ensuring employees have many options to meet their healthcare, wellness and/or retirement savings goals. Providing employees with flexibility and support for all the different stages of life. Employees may pay some portion of their benefit premium costs based on the provisions of their labor-negotiated Memorandums of Understanding (MOU's) and the level of coverage they select. Additional information regarding CVWD employee benefits is available at https://www.cvwd.org/176/Benefits . Closing Date/Time: 9/29/2024 11:59 PM Pacific
Sep 17, 2024
Full Time
Job Summary TITLE: Customer Service Manager SRN S21: $9,292 - $12,974 Monthly, Exempt Bargaining Unit: ASSET Department: Public Affairs & Customer Experience Section: Customer Service REPORTING RELATIONSHIP: Reports to: Director of Public Affairs & Customer Experience Supervises the following positions: Exercises direct supervision over supervisory, professional, technical, and administrative support staff. Promotional opportunity procedures will include the following: Review of minimum qualifications Review of personnel files, including but not limited to: attendance history, disciplinary history, and performance evaluations Testing/Assessments: Oral Interview(s) DEFINITION: Under general direction, plans, organizes, oversees, coordinates, and manages the staff and operations of the Customer Service Division, including contact center operations, customer service metrics and reporting, and efficient delivery of service; participates in the development of policies and strategies for division operations; manages the effective use of division resources to improve organizational productivity and customer service; provides complex and responsible support to the Director of Public Affairs & Customer Experience in areas of expertise; and performs related work as required. CLASS CHARACTERISTICS This is a management classification responsible for planning, organizing, and managing the staff, operations, and activities of the Customer Service Division. Incumbents are responsible for performing diverse, specialized, and complex work involving significant accountability and decision-making responsibilities, which include division budget administration, program evaluation, and recommendation and implementation of policies, procedures, goals, objectives, priorities, and standards related to customer service. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within broad guidelines. Essential Functions EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Plans, manages, and oversees the daily functions, operations, and activities of the customer service division, including contact center operations and scheduling, staff development and training, performance review, and customer service measurement and reporting for cross departmental efficiency. Participates in the development and implementation of goals, objectives, policies, and priorities for the division; continuously monitors the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative, and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement. Participates in the development, administration, and oversight of division budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding. Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures. Manages the customer contact center and automated call distribution systems; supports information services with automated call system and related program administration; provides technical support on automated systems to customer service staff and conducts training. Addresses customer concerns and complaints and manages the complaint resolution process; responds to other district departments and divisions, vendors, and other agencies for resolutions to service issues. Develops, interprets, and implements fees, penalties, fines, and deposits for water, sewer, and irrigation services in conjunction with billing and meter reading. Analyzes the customer service contact metrics and recommends improvements to billing, collection, and cross departmental service requests. Prepares and presents staff and agenda reports and other necessary correspondence related to assigned activities and services; presents reports to various commissions, committees, and boards. Conducts a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate. Serves as a liaison for assigned functions with other District departments, divisions, and outside agencies; provides staff support to commissions, committees, and task forces, as necessary. Attends and participates in professional group meetings; stays abreast of new trends and innovations in customer service; research emerging products and enhancements and their applicability to District needs. Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval. Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action. Directs the establishment and maintenance of working and official division files. Observes and complies with District and mandated safety rules, regulations, and protocols, and ensures that staff do the same. Performs other duties as assigned. Minimum Qualifications MINIMUM QUALIFICATIONS : Licenses and Certifications: Possession of a valid California Driver’s License, to be maintained throughout employment. Experience: Five (5) years of increasingly responsible experience in customer service, training, computerized billing, call centers, and/or payment and customer information functions. Two (2) years of supervisory experience in a customer service program management capacity. Education: Bachelors degree from an accredited college or university with major coursework in business administration, customer service, or a closely related field. Knowledge of: Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Principles and practices of leadership. Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. Principles and practices of budget development and administration. Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility. Call center technology such as automated call distributions systems, recording and reporting software, and billing and collection software. Call center operations including workforce planning, quality assurance, performance measurement, and operational effectiveness. District geography, service area, water, sewer, and irrigation facilities, services, and operations. Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division. Methods and techniques of preparing technical and administrative reports, and general business correspondence. District and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability to: Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner. Develop and implement goals, objectives, practices, policies, procedures, and work standards. Provide administrative, management, and professional leadership for the Customer Service Division. Prepare and administer large and complex budgets; allocate limited resources in a cost-effective manner. Develop and deliver technical, operational, and service-orientated training. Accurately document processes, training materials, and technical specifications. Prepare clear and concise reports, correspondence, policies, procedures, and other written materials. Research, analyze, and evaluate new service delivery methods, procedures, and techniques. Analyze, interpret, summarize, and present technical information and data in an effective manner. Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Effectively represent the division and the District in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. The Coachella Valley Water District provides a comprehensive, balanced, and competitive benefits package ensuring employees have many options to meet their healthcare, wellness and/or retirement savings goals. Providing employees with flexibility and support for all the different stages of life. Employees may pay some portion of their benefit premium costs based on the provisions of their labor-negotiated Memorandums of Understanding (MOU's) and the level of coverage they select. Additional information regarding CVWD employee benefits is available at https://www.cvwd.org/176/Benefits . Closing Date/Time: 9/29/2024 11:59 PM Pacific
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Manager, Organizational Development and Enrichment Programs (ODEP), and receiving work lead direction from the Coordinator, Learning and Development, the Training, Communication and Events Specialist provides essential support to the ODEP team through the execution of internal and external communications, event coordination, and training logistics. This role ensures seamless operations by managing marketing efforts for training and events, supporting the coordination of various events, and providing administrative support to the New Employee Orientation and Spartans Stepping Beyond programs. Key Responsibilities Distribute unit newsletters to the campus community in a timely fashion using campus mail management tools, including drafting content where applicable. Develop content for department newsletters and webpages as applicable. Create marketing and promotional material, including the development of graphics and other images to be used in newsletters and other communications. Develop and distribute communications related to training courses and events using appropriate methods including campus mail management, blog tools and social media. Design training materials including but limited to slide decks and handouts. Participate in the department marketing and events team. Develop and curate content for the department's social media platforms, aligning with overall communication strategies. Coordinate and schedule locations for in-person and virtual training sessions. Create courses, schedule classes, and update rosters in CSULearn, as needed. Assist in the planning of events sponsored by University Personnel, including, but not limited to, annual Benefits and Employee Services Fair, annual Spartan Service Celebration, and quarterly department staff meetings. Manage projects related to event planning and support, ensuring adherence to deadlines. Manage virtual events using campus online event planning tools. Assist in the planning and delivery of new employee orientation. Manage the Spartans Stepping Beyond campus-wide recognition program, including drawings and communication. Knowledge, Skills & Abilities Strong knowledge of learning management systems Strong knowledge of graphic design techniques Knowledge of general office procedures Knowledge of MS Word, Excel, PowerPoint and Publisher, Google Applications, Adobe Acrobat Knowledge of PeopleSoft HR Knowledge of OU Campus or other web development tools Knowledge of online training systems Knowledge of basic event planning techniques Excellent customer service skills Excellent oral, written and interpersonal communication skills Strong organizational skills and detailed-oriented Ability to work both independently and as part of a team to accomplish results Ability to create marketing and promotional materials, including accompanying graphics Ability to achieve successful outcomes in handling difficult situations and customers Ability to respond to routine inquiries and explain standard policies and procedures to a wide range of individuals Ability to effectively present information in one-on-one and small group situations Ability to listen, comprehend and interpret what others are saying Ability to learn new software and determine how it can be used most effectively, such as VisitDays, Canva, and Marketo Required Qualifications A bachelor's degree and/or equivalent training Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Bachelor’s Degree Experience supporting a training team; Experience supporting events; Experience creating newsletters, graphics and other communication vehicles; Experience managing or supporting multiple events at a time; Experience with SumTotal Learn; Experience with Canva; Experience with Marketo Compensation Classification: Administrative Analyst/Specialist - Non-Exempt Anticipated Hiring Range: $5,000/month - $5,167/month CSU Salary Range: $3,879/month - $7,488/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: September 23, 2024 through October 6, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Sep 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 24, 2024
Job Summary Reporting to the Manager, Organizational Development and Enrichment Programs (ODEP), and receiving work lead direction from the Coordinator, Learning and Development, the Training, Communication and Events Specialist provides essential support to the ODEP team through the execution of internal and external communications, event coordination, and training logistics. This role ensures seamless operations by managing marketing efforts for training and events, supporting the coordination of various events, and providing administrative support to the New Employee Orientation and Spartans Stepping Beyond programs. Key Responsibilities Distribute unit newsletters to the campus community in a timely fashion using campus mail management tools, including drafting content where applicable. Develop content for department newsletters and webpages as applicable. Create marketing and promotional material, including the development of graphics and other images to be used in newsletters and other communications. Develop and distribute communications related to training courses and events using appropriate methods including campus mail management, blog tools and social media. Design training materials including but limited to slide decks and handouts. Participate in the department marketing and events team. Develop and curate content for the department's social media platforms, aligning with overall communication strategies. Coordinate and schedule locations for in-person and virtual training sessions. Create courses, schedule classes, and update rosters in CSULearn, as needed. Assist in the planning of events sponsored by University Personnel, including, but not limited to, annual Benefits and Employee Services Fair, annual Spartan Service Celebration, and quarterly department staff meetings. Manage projects related to event planning and support, ensuring adherence to deadlines. Manage virtual events using campus online event planning tools. Assist in the planning and delivery of new employee orientation. Manage the Spartans Stepping Beyond campus-wide recognition program, including drawings and communication. Knowledge, Skills & Abilities Strong knowledge of learning management systems Strong knowledge of graphic design techniques Knowledge of general office procedures Knowledge of MS Word, Excel, PowerPoint and Publisher, Google Applications, Adobe Acrobat Knowledge of PeopleSoft HR Knowledge of OU Campus or other web development tools Knowledge of online training systems Knowledge of basic event planning techniques Excellent customer service skills Excellent oral, written and interpersonal communication skills Strong organizational skills and detailed-oriented Ability to work both independently and as part of a team to accomplish results Ability to create marketing and promotional materials, including accompanying graphics Ability to achieve successful outcomes in handling difficult situations and customers Ability to respond to routine inquiries and explain standard policies and procedures to a wide range of individuals Ability to effectively present information in one-on-one and small group situations Ability to listen, comprehend and interpret what others are saying Ability to learn new software and determine how it can be used most effectively, such as VisitDays, Canva, and Marketo Required Qualifications A bachelor's degree and/or equivalent training Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Bachelor’s Degree Experience supporting a training team; Experience supporting events; Experience creating newsletters, graphics and other communication vehicles; Experience managing or supporting multiple events at a time; Experience with SumTotal Learn; Experience with Canva; Experience with Marketo Compensation Classification: Administrative Analyst/Specialist - Non-Exempt Anticipated Hiring Range: $5,000/month - $5,167/month CSU Salary Range: $3,879/month - $7,488/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: September 23, 2024 through October 6, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Sep 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Wake County is seeking an innovative, passionate, flexible, and collaborative professional to join the team as a new Behavioral Health Program Manager. The Program Manager will serve as a key liaison between healthcare providers, law enforcement, social service agencies, community stakeholders and individuals with lived experience to foster collaborative relationships, ensuring everyone has a voice and support through a coordinated crisis response system. Wake County has a vision for all individuals to have the opportunity to thrive through a community that works together to offer a compassionate, accessible, recovery-oriented and integrated behavioral health system of care. To support this vision, this new position has been created, focused on behavioral health crisis services and the intersection of behavioral health and the criminal justice system. The Behavioral Health Program Manager will lead and coordinate County priorities related to these systems. Wake County Behavioral Health does not deliver direct services but instead plays a leadership role, helping community-based programs work effectively together to improve access to and the quality of behavioral health care. The Program Manager will facilitate collaboration across community partners, addressing complex problems related to system barriers, communicating regularly with stakeholders, and tracking progress. The Program Manager must be culturally knowledgeable and sensitive, a strong and patient communicator, and have the ability to bring critical partnerships together to achieve community-wide goals. The ideal candidate will be an innovative thinker, managing day-to-day project activities, addressing issues and risks, ensuring programmatic quality, and overseeing programmatic administrative functions such as budget. This position offers a hybrid schedule with both in-person and remote work. The Program Manager will: Through collaboration with community partners, lead the coordination of the community’s behavioral health crisis services, by maximizing the partnerships between the behavioral health and the criminal justice systems Continuously evaluate and improve the effectiveness and responsiveness of the crisis system, with a focus on reducing reliance on emergency services, diverting individuals from the justice system, promoting community-based care alternatives and prioritizing equity in service delivery. Work with county leadership to develop and implement strategic initiatives to enhance the crisis system, improve accessibility, ensure culturally competent care and reduce justice system involvement for individuals with behavioral health conditions Collect, analyze, and report on crisis and justice system performance metrics to inform program improvements and policy decisions. Track key outcomes, including reductions in justice system involvement and hospitalization rates for individuals with behavioral health conditions Engage with community members, advocacy groups, and stakeholders to build awareness of available crisis services, justice services and receive feedback for continuous improvement. Ensure that crisis providers, law enforcement and justice personnel are adequately trained in trauma-informed, culturally responsive, and de-escalation techniques with a focus on valuing the experiences of all individuals. Develop and implement training programs as needed Identify potential funding opportunities, prepare grant proposals, and manage program budgets to support crisis services and justice services initiatives. Prepare and deliver presentation to senior management, stakeholders and community partners and elected officials About Our Team Improving the health and well-being of vulnerable residents is a top priority for Wake County. As a result, the County is expanding its leadership role to address system-wide opportunities, ensuring that all individuals have the chance to thrive in our community. Wake County is recognized for its professional management, innovative solutions to complex challenges, and strong partnerships with the community to create impactful programs. The Basics (Required Education and Experience) Bachelors degree in related field Three years experience in related field Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Experience navigating and working in behavioral health systems and familiarity with local community resources Familiarity with Medicaid, Medicare, and other funding mechanisms for behavioral health services Experience with trauma-informed care and harm reduction approaches Extensive facilitation skills Experience in policy development and implementation within a government or community-based setting Master’s degree in a discipline related to the position is a plus, but not essential How Will We Know You're 'The One'? Strong understanding of behavioral health crisis services, systems of care, and crisis intervention best practices, as well as knowledgeable about the intersection of the justice system and behavioral health Proven ability to collaborate with diverse stakeholders, including healthcare providers, law enforcement, and community organizations Experienced collaborator and facilitator with the ability to take initiative and manage cross-organizational groups and multidisciplinary projects The ability to proactively identify and solve problems and barriers Excellent organizational and leadership skills, with a demonstrated ability to manage multiple projects and priorities Proficiency in data analysis and the ability to use data to drive decisions and evaluate program effectiveness Strong communication and public speaking skills, with the ability to present to various audiences Ability to plan and implement budgetary, purchasing and accounting practices and procedures About This Position Location: Justice Center Raleigh, NC Employment Type: Regular Work Schedule: Monday - Friday, 8:30 am - 5:15 pm Hiring Range: $85,000 - $97,000, starting salary based on experience and education Market Range: 66,270.00 - 112,663.00 Please include ALL prior work experience on your application and resume. Posting Closing Date: Priority consideration will be given to applications received by September 30, 2024, however, the posting will remain open until a successful candidate has been identified What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Sep 14, 2024
Remote-eligible
What You'll Be Doing Wake County is seeking an innovative, passionate, flexible, and collaborative professional to join the team as a new Behavioral Health Program Manager. The Program Manager will serve as a key liaison between healthcare providers, law enforcement, social service agencies, community stakeholders and individuals with lived experience to foster collaborative relationships, ensuring everyone has a voice and support through a coordinated crisis response system. Wake County has a vision for all individuals to have the opportunity to thrive through a community that works together to offer a compassionate, accessible, recovery-oriented and integrated behavioral health system of care. To support this vision, this new position has been created, focused on behavioral health crisis services and the intersection of behavioral health and the criminal justice system. The Behavioral Health Program Manager will lead and coordinate County priorities related to these systems. Wake County Behavioral Health does not deliver direct services but instead plays a leadership role, helping community-based programs work effectively together to improve access to and the quality of behavioral health care. The Program Manager will facilitate collaboration across community partners, addressing complex problems related to system barriers, communicating regularly with stakeholders, and tracking progress. The Program Manager must be culturally knowledgeable and sensitive, a strong and patient communicator, and have the ability to bring critical partnerships together to achieve community-wide goals. The ideal candidate will be an innovative thinker, managing day-to-day project activities, addressing issues and risks, ensuring programmatic quality, and overseeing programmatic administrative functions such as budget. This position offers a hybrid schedule with both in-person and remote work. The Program Manager will: Through collaboration with community partners, lead the coordination of the community’s behavioral health crisis services, by maximizing the partnerships between the behavioral health and the criminal justice systems Continuously evaluate and improve the effectiveness and responsiveness of the crisis system, with a focus on reducing reliance on emergency services, diverting individuals from the justice system, promoting community-based care alternatives and prioritizing equity in service delivery. Work with county leadership to develop and implement strategic initiatives to enhance the crisis system, improve accessibility, ensure culturally competent care and reduce justice system involvement for individuals with behavioral health conditions Collect, analyze, and report on crisis and justice system performance metrics to inform program improvements and policy decisions. Track key outcomes, including reductions in justice system involvement and hospitalization rates for individuals with behavioral health conditions Engage with community members, advocacy groups, and stakeholders to build awareness of available crisis services, justice services and receive feedback for continuous improvement. Ensure that crisis providers, law enforcement and justice personnel are adequately trained in trauma-informed, culturally responsive, and de-escalation techniques with a focus on valuing the experiences of all individuals. Develop and implement training programs as needed Identify potential funding opportunities, prepare grant proposals, and manage program budgets to support crisis services and justice services initiatives. Prepare and deliver presentation to senior management, stakeholders and community partners and elected officials About Our Team Improving the health and well-being of vulnerable residents is a top priority for Wake County. As a result, the County is expanding its leadership role to address system-wide opportunities, ensuring that all individuals have the chance to thrive in our community. Wake County is recognized for its professional management, innovative solutions to complex challenges, and strong partnerships with the community to create impactful programs. The Basics (Required Education and Experience) Bachelors degree in related field Three years experience in related field Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Experience navigating and working in behavioral health systems and familiarity with local community resources Familiarity with Medicaid, Medicare, and other funding mechanisms for behavioral health services Experience with trauma-informed care and harm reduction approaches Extensive facilitation skills Experience in policy development and implementation within a government or community-based setting Master’s degree in a discipline related to the position is a plus, but not essential How Will We Know You're 'The One'? Strong understanding of behavioral health crisis services, systems of care, and crisis intervention best practices, as well as knowledgeable about the intersection of the justice system and behavioral health Proven ability to collaborate with diverse stakeholders, including healthcare providers, law enforcement, and community organizations Experienced collaborator and facilitator with the ability to take initiative and manage cross-organizational groups and multidisciplinary projects The ability to proactively identify and solve problems and barriers Excellent organizational and leadership skills, with a demonstrated ability to manage multiple projects and priorities Proficiency in data analysis and the ability to use data to drive decisions and evaluate program effectiveness Strong communication and public speaking skills, with the ability to present to various audiences Ability to plan and implement budgetary, purchasing and accounting practices and procedures About This Position Location: Justice Center Raleigh, NC Employment Type: Regular Work Schedule: Monday - Friday, 8:30 am - 5:15 pm Hiring Range: $85,000 - $97,000, starting salary based on experience and education Market Range: 66,270.00 - 112,663.00 Please include ALL prior work experience on your application and resume. Posting Closing Date: Priority consideration will be given to applications received by September 30, 2024, however, the posting will remain open until a successful candidate has been identified What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Sacramento, California, United States
Job Description and Duties Under the general direction of the Staff Services Manager III of the Administration and Management Division, Business and Contract Services Branch, the Staff Services Manager II (SSM II) is directly responsible for oversight and management of the Service Contracts and Loan and Grant Contracts Office. This includes responsibility for procurement activities of IT and non-IT goods and services, and local assistance contracts. HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES MANAGER II (SUPERVISORY) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-450747 Position #(s): 401-108-4801-007 Working Title: Telework Option - Hybrid - Contract Services Section Manager Classification: STAFF SERVICES MANAGER II (SUPERVISORY) $7,643.00 - $9,496.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, Arial 12-point font and address the following : Please describe your role in managing a team that processes and executes Service Contracts and Loan & Grant Contracts and maintains compliance with state and federal laws and regulations. Include relevant responsibilities that align with the essential functions of the duty statement for this position you are applying for. Please list the steps you take on how you delegate work and ensure staff and management are appropriately trained to complete work efficiently and effectively to meet business needs and service level agreements. Provide a specific example when you used the steps to successful balance a workload and meet required due dates. Please describe your experience drafting, revising, and finalizing scopes of work for contracts. Please provide an example of when you had to research policies and procedures and provide guidance to ensure compliance for a legal binding contract. What was the policy or procedure? What was the compliance requirements? What information did you provide? What was the outcome of your guidance? HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 10/7/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Postal Attn: Hiring Unit | JC 450747 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Drop-Off HCD Hiring Unit | 450747 651 Bannon Street (Lobby) Sacramento , CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience in state contracting and procurement activities including executing legal binding contracts Excellent interpersonal and organization skills Experience in contract management Ability to effectively manage and build consensus among a large group Ability to lead and manage organizational change Ability to objectively evaluate the needs of the program and identify/implement necessary changes Experience delegating and training staff Experience researching policies and procedures Ability to communicate effectively verbally and in writing Ability to identify and analyze sensitive management issues and develop sound solutions Experience working with Scopes of Work (SOW) Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 450747 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . Visit the SOQ Checklist for Candidates for tips on completing a Statement of Qualifications. All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 10/7/2024
Sep 24, 2024
Full Time
Job Description and Duties Under the general direction of the Staff Services Manager III of the Administration and Management Division, Business and Contract Services Branch, the Staff Services Manager II (SSM II) is directly responsible for oversight and management of the Service Contracts and Loan and Grant Contracts Office. This includes responsibility for procurement activities of IT and non-IT goods and services, and local assistance contracts. HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES MANAGER II (SUPERVISORY) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-450747 Position #(s): 401-108-4801-007 Working Title: Telework Option - Hybrid - Contract Services Section Manager Classification: STAFF SERVICES MANAGER II (SUPERVISORY) $7,643.00 - $9,496.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, Arial 12-point font and address the following : Please describe your role in managing a team that processes and executes Service Contracts and Loan & Grant Contracts and maintains compliance with state and federal laws and regulations. Include relevant responsibilities that align with the essential functions of the duty statement for this position you are applying for. Please list the steps you take on how you delegate work and ensure staff and management are appropriately trained to complete work efficiently and effectively to meet business needs and service level agreements. Provide a specific example when you used the steps to successful balance a workload and meet required due dates. Please describe your experience drafting, revising, and finalizing scopes of work for contracts. Please provide an example of when you had to research policies and procedures and provide guidance to ensure compliance for a legal binding contract. What was the policy or procedure? What was the compliance requirements? What information did you provide? What was the outcome of your guidance? HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 10/7/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Postal Attn: Hiring Unit | JC 450747 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Drop-Off HCD Hiring Unit | 450747 651 Bannon Street (Lobby) Sacramento , CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience in state contracting and procurement activities including executing legal binding contracts Excellent interpersonal and organization skills Experience in contract management Ability to effectively manage and build consensus among a large group Ability to lead and manage organizational change Ability to objectively evaluate the needs of the program and identify/implement necessary changes Experience delegating and training staff Experience researching policies and procedures Ability to communicate effectively verbally and in writing Ability to identify and analyze sensitive management issues and develop sound solutions Experience working with Scopes of Work (SOW) Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 450747 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . Visit the SOQ Checklist for Candidates for tips on completing a Statement of Qualifications. All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 10/7/2024
REGIONAL GOVERNMENT SERVICES
Santa Cruz, California, United States
Position Description Are you an energetic, forward-thinking professional in the field of civil engineering looking for a leadership role? Are you a self-starter with exceptional communication and time management skills interested in working on large or complex construction projects? Are you excited to join an organization that embraces flexibility and work-life balance? If so, the Pajaro Regional Flood Management Agency may have an opportunity for you as their next Engineering Manager! Regional Government Services (RGS) and its staff are conducting the recruitment on behalf of the Pajaro Regional Flood Management Agency. Examples of Duties The Position The successful candidate will be responsible for professional civil engineering work to reduce flood risk to residents from the lower Pajaro River and its tributaries. The role includes planning, directing, coordinating, scheduling, reviewing, and evaluating technical work of the Agency. The Engineering Manager may act as resident engineer on very large or complex construction projects, supervise subordinate professional and sub-professional engineering personnel engaged in such work, and perform related duties as required. The Engineering Manager will directly lead the engineering and the maintenance and operations programs and act as the technical expert of the Agency. The Ideal Candidate Will: Be a self-motivated, proactive, responsive, professional engineer. Possess excellent communication and time-management skills. Work strategically and collaboratively as a member of a team to solve problems and build trust with internal and external customers. Exhibit thorough knowledge of civil engineering practices and procedures. Possess a thorough understanding of hydrology and hydraulic design engineering, geomorphic processes, surveying methods, and construction. Have a strong background in ecohydrology and geomorphology. Have software expertise in standard business software applications: spreadsheet (e.g., Excel), word processing (e.g., Word), and communications and scheduling (e.g., Outlook) and working knowledge of HEC-RAS, ArcGIS, and CADD software. Have working knowledge of Public Contract Code pertaining to architects and engineer’s studies and design work and construction projects. COMPETENCIES Analytical Thinking - Identifies several solutions to complex problems integrating findings from several different disciplines; identifies and evaluates the options developed and selects the most effective solution. Accountability and Integrity - Takes responsibility for themselves and their team. Change Management - Uses knowledge and experience to analyze issues and factors which influence or constrain organizational priorities, goals, and results. Collaboration - Fosters staff and stakeholder communication and dialogue, identifies opportunities to build consensus for options, decisions, and outcomes. Communication - Exchanges information with constituents using oral, written, and interpersonal communication skills. Influence - Maintains an awareness of organizational goals and objectives while simultaneously preserving effective working relationships. Judgment - Makes decisions based on careful thought taking both agency goals and input from others into account. Leadership - Understands formal and informal power and influence structure within the organization and successfully achieves positive, desired outcomes. Problem Solving - Finds solutions to difficult or complex issues. Time Management and Organization - Manages and prioritizes both everyday responsibilities and high-level, longer-term objectives. Customer Service and Interpersonal Relations and Skills - Implements activities designed to enhance the level of customer satisfaction and maintains positive and constructive internal and external relationships. Training and Development - Promotes an organizational culture that supports the learning and growth of all employees. About the Agency Formed in 2021 as a Joint Powers Authority, the Pajaro Regional Flood Management Agency (PRFMA) was created to plan, finance, implement, operate, and maintain projects and programs to reduce flood risk in the Pajaro River watershed in Santa Cruz and Monterey Counties. Originating member agencies include the Counties of Monterey and Santa Cruz, the City of Watsonville, the Monterey County Water Resources Agency, and the Santa Cruz County Flood Control and Water Conservation District, each providing a voting member to its Board of Directors. The PRFMA is responsible for a comprehensive levee and river channel maintenance program, as well as advancing the $500 million Pajaro River Flood Risk Management Project with the U.S. Army Corps of Engineers. Additionally, the PRFMA will be pursuing other external financing authorities to implement large scale, multi-benefit flood risk reduction solutions from Highway 1 to the ocean (the “Pajaro Bridge to Bay Project”) as well as other floodplain restoration efforts. PRFMA staff also serve as subject matter experts in flood monitoring and response in both the operations and advanced planning sections of emergency operations centers. PRFMA provides leadership and coordination with other local, regional, state, tribal, and federal entities to achieve its mission of flood risk reduction in the lower Pajaro Valley. Typical Qualifications Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education and Experience: Possession of a bachelor’s degree from an accredited college or university with a major in civil engineering or closely related field. Three (3) years of experience related to civil engineer A master’s degree in civil engineering, hydrology, or a closely related field may be substituted for one (1) year of the required experience. Licenses and Certification: Possession of a valid California Class C Driver License or the ability to provide suitable transportation which is approved by management. Possession of a valid certificate of registration as a Civil Engineer issued by the California State Board of Registration for Professional Engineers. Supplemental Information SALARY AND BENEFITS The starting salary will be commensurate with experience, qualifications, and skills of the successful candidate and with a salary range of: $12,025 - $14,618 Monthly DOE/DOQ $144,300 - $175,416 Annually DOE/DOQ Benefits Flexible schedule and remote work options. CalPERS Retirement Plan under PEPRA contribution rates. 401(a) plan for compensation earned above the PEPRA limit and 457(b) plan coverage. Medical, Dental and Vision Care Insurance with generous Agency premium coverage: HMO or PPO options available 90% premium coverage for highest cost plan offered by SDRMA Vision Plan (highest option, VSP Option 5) 100% paid for employee and family Dental Plan (highest option, Delta Dental PPO High) 100% paid for employee and family Annual Leave - (vacation and sick leave combines) - 22 days per year for up to 5 years of service, increasing to 37 days per year for over 15 years of service. Holidays - 14 paid holidays. SELECTION PROCESS Applications must be submitted on-line through this applicant tracking system. Materials must be complete and clearly indicate the candidate meets the minimum qualifications. Incomplete, late, emailed, and faxed applications are not accepted. Resumes are not considered in lieu of the required employment application. Certificates, resumes, and/or cover letters must be uploaded with your online application. All statements made on the application, resume, and supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from eligibility list, or discharge from employment. The deadline to apply is September 27, 2024, at 11:59 PM PST. APPLICATION PROCESS AND SELECTION PROCEDURE: Appraisal Process - (Pass/Fail) After the closing deadline, applications will be screened in relation to the criteria indicated in this announcement. This process may also include various interviews and/or a skills assessment exam to rank applications, and to prepare a Qualified Candidate List. Application - Minimum Qualification Assessment - (Pass/Fail) All completed applications and supplemental questionnaires will be reviewed and assessed for each applicant's ability to meet the minimum work experience, training, and education qualifications. Remote Screen Interview Exam - (Pass/Fail) Candidates who pass the application assessment will be invited to a Remote Screen Interview Examination to evaluate training, experience, and other job-related qualifications for the position. The Remote Screen Interview will be conducted via a video conference platform and is tentatively scheduled for early-October 2024. Successful candidates will be submitted to the Pajaro Regional Flood Management Agency for further consideration. All communication and notices will be sent via e-mail. Additional inquiries about the position may be directed to dprieto@rgs.ca.gov Neither Regional Government Services nor the Pajaro Regional Flood Management Agency are responsible for failure of internet forms or email in submitting your application. Candidates who may require special assistance in any phase of the application or selection process should advise Regional Government Services by mailing dprieto@rgs.ca.gov. The Pajaro Regional Flood Management Agency is an Equal Opportunity Employer. Closing Date/Time: 9/27/2024 11:59 PM Pacific
Sep 05, 2024
Full Time
Position Description Are you an energetic, forward-thinking professional in the field of civil engineering looking for a leadership role? Are you a self-starter with exceptional communication and time management skills interested in working on large or complex construction projects? Are you excited to join an organization that embraces flexibility and work-life balance? If so, the Pajaro Regional Flood Management Agency may have an opportunity for you as their next Engineering Manager! Regional Government Services (RGS) and its staff are conducting the recruitment on behalf of the Pajaro Regional Flood Management Agency. Examples of Duties The Position The successful candidate will be responsible for professional civil engineering work to reduce flood risk to residents from the lower Pajaro River and its tributaries. The role includes planning, directing, coordinating, scheduling, reviewing, and evaluating technical work of the Agency. The Engineering Manager may act as resident engineer on very large or complex construction projects, supervise subordinate professional and sub-professional engineering personnel engaged in such work, and perform related duties as required. The Engineering Manager will directly lead the engineering and the maintenance and operations programs and act as the technical expert of the Agency. The Ideal Candidate Will: Be a self-motivated, proactive, responsive, professional engineer. Possess excellent communication and time-management skills. Work strategically and collaboratively as a member of a team to solve problems and build trust with internal and external customers. Exhibit thorough knowledge of civil engineering practices and procedures. Possess a thorough understanding of hydrology and hydraulic design engineering, geomorphic processes, surveying methods, and construction. Have a strong background in ecohydrology and geomorphology. Have software expertise in standard business software applications: spreadsheet (e.g., Excel), word processing (e.g., Word), and communications and scheduling (e.g., Outlook) and working knowledge of HEC-RAS, ArcGIS, and CADD software. Have working knowledge of Public Contract Code pertaining to architects and engineer’s studies and design work and construction projects. COMPETENCIES Analytical Thinking - Identifies several solutions to complex problems integrating findings from several different disciplines; identifies and evaluates the options developed and selects the most effective solution. Accountability and Integrity - Takes responsibility for themselves and their team. Change Management - Uses knowledge and experience to analyze issues and factors which influence or constrain organizational priorities, goals, and results. Collaboration - Fosters staff and stakeholder communication and dialogue, identifies opportunities to build consensus for options, decisions, and outcomes. Communication - Exchanges information with constituents using oral, written, and interpersonal communication skills. Influence - Maintains an awareness of organizational goals and objectives while simultaneously preserving effective working relationships. Judgment - Makes decisions based on careful thought taking both agency goals and input from others into account. Leadership - Understands formal and informal power and influence structure within the organization and successfully achieves positive, desired outcomes. Problem Solving - Finds solutions to difficult or complex issues. Time Management and Organization - Manages and prioritizes both everyday responsibilities and high-level, longer-term objectives. Customer Service and Interpersonal Relations and Skills - Implements activities designed to enhance the level of customer satisfaction and maintains positive and constructive internal and external relationships. Training and Development - Promotes an organizational culture that supports the learning and growth of all employees. About the Agency Formed in 2021 as a Joint Powers Authority, the Pajaro Regional Flood Management Agency (PRFMA) was created to plan, finance, implement, operate, and maintain projects and programs to reduce flood risk in the Pajaro River watershed in Santa Cruz and Monterey Counties. Originating member agencies include the Counties of Monterey and Santa Cruz, the City of Watsonville, the Monterey County Water Resources Agency, and the Santa Cruz County Flood Control and Water Conservation District, each providing a voting member to its Board of Directors. The PRFMA is responsible for a comprehensive levee and river channel maintenance program, as well as advancing the $500 million Pajaro River Flood Risk Management Project with the U.S. Army Corps of Engineers. Additionally, the PRFMA will be pursuing other external financing authorities to implement large scale, multi-benefit flood risk reduction solutions from Highway 1 to the ocean (the “Pajaro Bridge to Bay Project”) as well as other floodplain restoration efforts. PRFMA staff also serve as subject matter experts in flood monitoring and response in both the operations and advanced planning sections of emergency operations centers. PRFMA provides leadership and coordination with other local, regional, state, tribal, and federal entities to achieve its mission of flood risk reduction in the lower Pajaro Valley. Typical Qualifications Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education and Experience: Possession of a bachelor’s degree from an accredited college or university with a major in civil engineering or closely related field. Three (3) years of experience related to civil engineer A master’s degree in civil engineering, hydrology, or a closely related field may be substituted for one (1) year of the required experience. Licenses and Certification: Possession of a valid California Class C Driver License or the ability to provide suitable transportation which is approved by management. Possession of a valid certificate of registration as a Civil Engineer issued by the California State Board of Registration for Professional Engineers. Supplemental Information SALARY AND BENEFITS The starting salary will be commensurate with experience, qualifications, and skills of the successful candidate and with a salary range of: $12,025 - $14,618 Monthly DOE/DOQ $144,300 - $175,416 Annually DOE/DOQ Benefits Flexible schedule and remote work options. CalPERS Retirement Plan under PEPRA contribution rates. 401(a) plan for compensation earned above the PEPRA limit and 457(b) plan coverage. Medical, Dental and Vision Care Insurance with generous Agency premium coverage: HMO or PPO options available 90% premium coverage for highest cost plan offered by SDRMA Vision Plan (highest option, VSP Option 5) 100% paid for employee and family Dental Plan (highest option, Delta Dental PPO High) 100% paid for employee and family Annual Leave - (vacation and sick leave combines) - 22 days per year for up to 5 years of service, increasing to 37 days per year for over 15 years of service. Holidays - 14 paid holidays. SELECTION PROCESS Applications must be submitted on-line through this applicant tracking system. Materials must be complete and clearly indicate the candidate meets the minimum qualifications. Incomplete, late, emailed, and faxed applications are not accepted. Resumes are not considered in lieu of the required employment application. Certificates, resumes, and/or cover letters must be uploaded with your online application. All statements made on the application, resume, and supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from eligibility list, or discharge from employment. The deadline to apply is September 27, 2024, at 11:59 PM PST. APPLICATION PROCESS AND SELECTION PROCEDURE: Appraisal Process - (Pass/Fail) After the closing deadline, applications will be screened in relation to the criteria indicated in this announcement. This process may also include various interviews and/or a skills assessment exam to rank applications, and to prepare a Qualified Candidate List. Application - Minimum Qualification Assessment - (Pass/Fail) All completed applications and supplemental questionnaires will be reviewed and assessed for each applicant's ability to meet the minimum work experience, training, and education qualifications. Remote Screen Interview Exam - (Pass/Fail) Candidates who pass the application assessment will be invited to a Remote Screen Interview Examination to evaluate training, experience, and other job-related qualifications for the position. The Remote Screen Interview will be conducted via a video conference platform and is tentatively scheduled for early-October 2024. Successful candidates will be submitted to the Pajaro Regional Flood Management Agency for further consideration. All communication and notices will be sent via e-mail. Additional inquiries about the position may be directed to dprieto@rgs.ca.gov Neither Regional Government Services nor the Pajaro Regional Flood Management Agency are responsible for failure of internet forms or email in submitting your application. Candidates who may require special assistance in any phase of the application or selection process should advise Regional Government Services by mailing dprieto@rgs.ca.gov. The Pajaro Regional Flood Management Agency is an Equal Opportunity Employer. Closing Date/Time: 9/27/2024 11:59 PM Pacific
City of Taylor, TX – Assistant City Manager
Please follow this link to view the full brochure: https://www.affionpublic.com/position/assistant-city-manager-city-of-taylor-tx/
The Community
Spanning approximately 19 square miles and boasting a population of 17,636, the City of Taylor is a progressive city in eastern Williamson County, Texas, one of the fastest growing areas in the nation. Being a short 30-minute drive to downtown Austin, Taylor is conveniently located to the capital city and all it has to offer, but the overall cost of living and home prices in Taylor are some of the lowest in the Greater Austin Area.
We’re a community well-known worldwide for our barbecue, historic downtown, rich culture, and progressive leadership. Taylor’s historic downtown is the cultural hub of the city, with an eclectic mix of shops, restaurants, and service offerings in a walkable, old town atmosphere. Taylor is proud to boast its expansive park system, totaling 250 acres connected by 11 miles of trail, with amenities including swimming pools, walking trails, lakes, basketball courts, playgrounds, splash pads, skate park, disc golf course, and the Taylor Regional Park and Sports Complex, a state-of-the-art sports facility that hosts many national tournaments.
Government
The City of Taylor operates as a council-manager form of government with an elected city council comprised of five council members—four of whom elected from single member districts and one member elected at-large. Each year council members elect from among their number a mayor and a mayor pro tem.
Taylor is a Home Rule city, which means that the council can enact legislation, adopt budgets, and determine policies, subject only to limitations imposed by the state constitution and the city charter. The city council is also guided by an ethics policy and a council relations policy to ensure an ongoing commitment to preserving the integrity of local government.
The Position
The Assistant City Manager is responsible for assisting the City Manager, along with the Deputy City Manager in planning and managing city programs, departments and services. This position is also responsible for implementing policies established by the City Council and City Manager. Under the direction of the City Manager, the Assistant City Manager performs highly responsible administrative work involved in planning, directing, managing, and implementing policies for the assigned departments, including Development Services (planning/code), Main Street (special events/advisory boards), Internal Services (building/fleet) and Samsung Plan review/permitting and inspections.
Essential Functions and Responsibilities
Assists the City Manager in planning, coordinating and implementing city programs and services. Track and monitor project status of citywide projects and major initiatives that are part of the annual operating plan.
Provides general direction for the various City departments and oversight on the Department Directors. Provide overall direction to Directors through meetings and communication and ensure all departmental activities are consistent with City goals and objectives.
Attends City Council, Board and Commission meetings as necessary and serves as liaison between Department Directors and Council members as needed.
Serves as liaison between City Manager and the community by presenting programs to civic organizations and by responding to citizen issues.
Under direction and supervision of the City Manager, be principally responsible for developing and maintaining the City’s Strategic Plan and multi-year Capital Improvement Program; assists with the budget process.
Serves as City Manager during temporary absence due to disability, annual leave, or overnight travel. During such times, fulfill all duties and responsibilities assigned to the City Manager by the City Charter and Code of Ordinances.
Serves in extension of current duties as required for emergency management.
Provides quality customer service to City staff, the public, and all other work contacts.
Ensures City’s compliance with HIPAA Security Rule and protecting EPHI and serves as the Security Officer.
Education and Experience
Qualified applicants will have a Master’s degree in public administration or related field, plus at least seven (7) years executive/management level experience in municipal government, plus five (5) years’ experience at a Department Director level position or equivalent position in city government. Candidates’ bilingual in English/Spanish will be beneficial. Any equivalent combination of experience and training that provides the required knowledge, skills and abilities will be considered.
The Ideal Candidate
The ideal candidate should possess superior management skills and have experience in planning and development. The ideal candidate should have broad knowledge of public administration principles and experience in fiscal planning, budget management, strategic planning, and organizational development. Experience working in a high growth City will be a definite asset.
The ideal candidate should be an innovative leader with experience working with issues related to a growing community. The ideal candidate will need to be a creative and resourceful with proven experience in building and maintaining a broad spectrum of partnerships with the City Manager, Council, department heads, and the community to ensure that a common vision is enacted and supported.
The ideal candidate must possess the capacity and interest to be an effective mentor for staff and set a positive example of competence, professionalism, accountability, trust, energy and work ethic while promoting good organizational health and morale; advanced written and oral communication skills are imperative.
Salary
The City of Taylor is offering a competitive salary commensurate with experience and a comprehensive benefits package. Relocation assistance will be available for the successful out of area candidate.
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: TAYLORACM
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is September 17, 2024*
The City of Taylor is an Equal Employment Opportunity Employer.
Aug 20, 2024
Full Time
City of Taylor, TX – Assistant City Manager
Please follow this link to view the full brochure: https://www.affionpublic.com/position/assistant-city-manager-city-of-taylor-tx/
The Community
Spanning approximately 19 square miles and boasting a population of 17,636, the City of Taylor is a progressive city in eastern Williamson County, Texas, one of the fastest growing areas in the nation. Being a short 30-minute drive to downtown Austin, Taylor is conveniently located to the capital city and all it has to offer, but the overall cost of living and home prices in Taylor are some of the lowest in the Greater Austin Area.
We’re a community well-known worldwide for our barbecue, historic downtown, rich culture, and progressive leadership. Taylor’s historic downtown is the cultural hub of the city, with an eclectic mix of shops, restaurants, and service offerings in a walkable, old town atmosphere. Taylor is proud to boast its expansive park system, totaling 250 acres connected by 11 miles of trail, with amenities including swimming pools, walking trails, lakes, basketball courts, playgrounds, splash pads, skate park, disc golf course, and the Taylor Regional Park and Sports Complex, a state-of-the-art sports facility that hosts many national tournaments.
Government
The City of Taylor operates as a council-manager form of government with an elected city council comprised of five council members—four of whom elected from single member districts and one member elected at-large. Each year council members elect from among their number a mayor and a mayor pro tem.
Taylor is a Home Rule city, which means that the council can enact legislation, adopt budgets, and determine policies, subject only to limitations imposed by the state constitution and the city charter. The city council is also guided by an ethics policy and a council relations policy to ensure an ongoing commitment to preserving the integrity of local government.
The Position
The Assistant City Manager is responsible for assisting the City Manager, along with the Deputy City Manager in planning and managing city programs, departments and services. This position is also responsible for implementing policies established by the City Council and City Manager. Under the direction of the City Manager, the Assistant City Manager performs highly responsible administrative work involved in planning, directing, managing, and implementing policies for the assigned departments, including Development Services (planning/code), Main Street (special events/advisory boards), Internal Services (building/fleet) and Samsung Plan review/permitting and inspections.
Essential Functions and Responsibilities
Assists the City Manager in planning, coordinating and implementing city programs and services. Track and monitor project status of citywide projects and major initiatives that are part of the annual operating plan.
Provides general direction for the various City departments and oversight on the Department Directors. Provide overall direction to Directors through meetings and communication and ensure all departmental activities are consistent with City goals and objectives.
Attends City Council, Board and Commission meetings as necessary and serves as liaison between Department Directors and Council members as needed.
Serves as liaison between City Manager and the community by presenting programs to civic organizations and by responding to citizen issues.
Under direction and supervision of the City Manager, be principally responsible for developing and maintaining the City’s Strategic Plan and multi-year Capital Improvement Program; assists with the budget process.
Serves as City Manager during temporary absence due to disability, annual leave, or overnight travel. During such times, fulfill all duties and responsibilities assigned to the City Manager by the City Charter and Code of Ordinances.
Serves in extension of current duties as required for emergency management.
Provides quality customer service to City staff, the public, and all other work contacts.
Ensures City’s compliance with HIPAA Security Rule and protecting EPHI and serves as the Security Officer.
Education and Experience
Qualified applicants will have a Master’s degree in public administration or related field, plus at least seven (7) years executive/management level experience in municipal government, plus five (5) years’ experience at a Department Director level position or equivalent position in city government. Candidates’ bilingual in English/Spanish will be beneficial. Any equivalent combination of experience and training that provides the required knowledge, skills and abilities will be considered.
The Ideal Candidate
The ideal candidate should possess superior management skills and have experience in planning and development. The ideal candidate should have broad knowledge of public administration principles and experience in fiscal planning, budget management, strategic planning, and organizational development. Experience working in a high growth City will be a definite asset.
The ideal candidate should be an innovative leader with experience working with issues related to a growing community. The ideal candidate will need to be a creative and resourceful with proven experience in building and maintaining a broad spectrum of partnerships with the City Manager, Council, department heads, and the community to ensure that a common vision is enacted and supported.
The ideal candidate must possess the capacity and interest to be an effective mentor for staff and set a positive example of competence, professionalism, accountability, trust, energy and work ethic while promoting good organizational health and morale; advanced written and oral communication skills are imperative.
Salary
The City of Taylor is offering a competitive salary commensurate with experience and a comprehensive benefits package. Relocation assistance will be available for the successful out of area candidate.
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: TAYLORACM
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is September 17, 2024*
The City of Taylor is an Equal Employment Opportunity Employer.
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and supplemental questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the last day for filing. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE DEPARTMENT THE ALAMEDA COUNTY FIRE DEPARTMENT (ACFD) provides all-risk emergency services to the unincorporated areas of Alameda County (excluding Fairview), the cities of San Leandro, Dublin, Newark, Union City and Emeryville, the Lawrence Berkeley National Laboratory and the Lawrence Livermore National Laboratory. With 28 fire stations and 34 companies serving a population of 394,000, the ACFD serves densely populated urban areas, waterways, industrialized centers, extensive urban interface, agricultural and wildland regions. Over 400 personnel and 100 Reserve Firefighters provide a wide variety of services to an ever expanding, dynamic and diverse community of roughly 508 square miles. These services include: Advanced Life Support Fire Suppression Hazardous Materials Response Urban Search & Rescue Water Rescue Community Outreach & Education Disaster Preparedness Fire Prevention and Code Compliance Regional Dispatch The Alameda County Fire Department (ACFD) was formed on July 1, 1993 as a dependent special district with the Alameda County Board of Supervisors as its governing body. This consolidation brought together into a single jurisdiction the Castro Valley Fire Department, Eden Consolidated Fire Protection District and County Fire Patrol. Subsequently, the following communities have contracted with the ACFD: July 1, 1995 City of San Leandro July 1, 1997 City of Dublin August 1, 2002 Lawrence Berkeley National Laboratory October 1, 2007 Lawrence Livermore National Laboratory May 1, 2010 City of Newark July 1, 2010 City of Union City July 1, 2012 City of Emeryville On January 20, 2008, the ACFD became responsible for the administration and operation of the Alameda County Regional Emergency Communications Center (ACRECC). The dispatch center provides dispatch and regional communication center services for the ACFD, the Alameda County Emergency Medical Services Agency, Camp Parks Combat Support Training Center, and the cities of Alameda, Fremont, Livermore and Pleasanton. ACRECC is also the Dispatch/System Status Management Center for Falck ambulance service. THE POSITION Under general direction, to plan, organize, manage, and direct the human resources management program of the Alameda County Fire Department (ACFD), serve as a first-line supervisor over ACFD Human Resources staff; to provide human resources expertise and workforce management consultation to ACFD executives; and to perform related duties as required. DISTINGUISHING FEATURES The Fire Department Human Resources Manager classification is a first line supervisory classification located in the Alameda County Fire Department and reports to the Fire Department Administrative Services Director. The incumbent in this classification will be responsible for managing the daily human resource operations within ACFD through subordinate staff. The position will be responsible for providing departmental managers with advice, guidance, direction, and support of their human resources needs. This classification is distinguished from the lower-level classification of Fire Department Human Resources Officer in that the latter is a professional staff classification in the Human Resources unit while the former is responsible for the overall supervision of the unit. For more detailed information about the job classification, visit: Fire Department Human Resources Manager (#8194) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of two (2) years of full-time experience in the class of Fire Department Human Resources Officer or an equivalent or higher-level human resources classification in the Alameda County classified service. OR II Education : Possession of a bachelor’s degree in a relevant field from an accredited college or university.(Additional professional level human resources experience may be substituted for the education on a year-for-year basis.) AND Experience : The equivalent of four (4) years full time professional level human resources experience that provided a combination of the following experience: labor relations, interpreting labor agreements, handling of employee grievances and disciplinary actions, classification studies, compensation studies, or participation in the selection of employees for a variety of occupational classes. . Prior supervisory experience is highly desired. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE : The level and scope of the following knowledge and abilities are related to duties listed under the “Example of Duties” section of this specification. Knowledge of : Strategic Management Management functions, i.e., Planning, Organizing, Directing & Controlling. Organizational analysis and development and leadership competencies. HR policies, programs, and services with Diversity embedded. Recruitment & Staffing Public human resources administration including job analysis and position classification, conducting audits, wage, salary, and benefits administration, recruitment and personnel selection, employer-employee relations, and training. Federal, State, and local laws, rules and guidelines relating to the hiring process and other areas of human resources related activities. Internal workforce assessment techniques & employment policies, practices, and procedures. Successful recruiting strategies to attract diverse and high caliber candidates. Training and Development Performance Management and Appraisal methods. Techniques to assess training program effectiveness, including use of applicable metrics. Employee & Labor Relations Labor relations laws, practices, and trends. Progressive discipline. Grievance resolution. Consultative and coaching skills with managers. Investigative and interview techniques. Relative Memorandums of Understanding for individual departments. Workers’ Compensation and Long Term Leaves State and Federal disability laws and leave provisions and regulations. ACFD and County policies and procedures, administrative code, Civil Service Rules/Regulations. EEO concepts and guidelines for compliance relative to employee/applicant disabilities. Health & Safety Enforcing procedures, of workplace safety, health & security. Federal, State and Local workplace health, safety, security & privacy laws & regulations. Awareness of potential violent behavior and workplace violence conditions. Administrative Computer applications and hardware and software related to the work. Office administrative practices and procedures, including records management and the operation of standard office equipment. Ability to : Demonstrate commitment to the ACFD’s mission, credo, and goals. Use business acumen to build a strong organization that delivers results. Use interpersonal skills to communicate effectively. Promote personal and professional growth for self and others. Provide the highest level of service delivery to diverse customers. Work effectively as a member and leader of diverse teams. Plan and organize workload. Exercise management control. Provide leadership. Supervise staff. Demonstrate interpersonal sensitivity. Be flexible. Create employee programs that will demonstrate to the community the organization’s commitment to diversity. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of applicants' applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process; A review of candidates’ Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN: Deadline for Filing: 5:00 P.M. on Wednesday,October 9, 2024 Review of Applications for Minimum Qualifications: October 15, 2024 Screening for Best Qualified: October 18, 2024 Oral Interviews: October 28, 2024 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs BENEFITS *** For benefit information, please refer to the recruitment brochure. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Sam Gee, HR Division Manager Human Resource Services, County of Alameda Samson.Gee @acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 10/9/2024 5:00:00 PM
Sep 10, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and supplemental questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the last day for filing. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE DEPARTMENT THE ALAMEDA COUNTY FIRE DEPARTMENT (ACFD) provides all-risk emergency services to the unincorporated areas of Alameda County (excluding Fairview), the cities of San Leandro, Dublin, Newark, Union City and Emeryville, the Lawrence Berkeley National Laboratory and the Lawrence Livermore National Laboratory. With 28 fire stations and 34 companies serving a population of 394,000, the ACFD serves densely populated urban areas, waterways, industrialized centers, extensive urban interface, agricultural and wildland regions. Over 400 personnel and 100 Reserve Firefighters provide a wide variety of services to an ever expanding, dynamic and diverse community of roughly 508 square miles. These services include: Advanced Life Support Fire Suppression Hazardous Materials Response Urban Search & Rescue Water Rescue Community Outreach & Education Disaster Preparedness Fire Prevention and Code Compliance Regional Dispatch The Alameda County Fire Department (ACFD) was formed on July 1, 1993 as a dependent special district with the Alameda County Board of Supervisors as its governing body. This consolidation brought together into a single jurisdiction the Castro Valley Fire Department, Eden Consolidated Fire Protection District and County Fire Patrol. Subsequently, the following communities have contracted with the ACFD: July 1, 1995 City of San Leandro July 1, 1997 City of Dublin August 1, 2002 Lawrence Berkeley National Laboratory October 1, 2007 Lawrence Livermore National Laboratory May 1, 2010 City of Newark July 1, 2010 City of Union City July 1, 2012 City of Emeryville On January 20, 2008, the ACFD became responsible for the administration and operation of the Alameda County Regional Emergency Communications Center (ACRECC). The dispatch center provides dispatch and regional communication center services for the ACFD, the Alameda County Emergency Medical Services Agency, Camp Parks Combat Support Training Center, and the cities of Alameda, Fremont, Livermore and Pleasanton. ACRECC is also the Dispatch/System Status Management Center for Falck ambulance service. THE POSITION Under general direction, to plan, organize, manage, and direct the human resources management program of the Alameda County Fire Department (ACFD), serve as a first-line supervisor over ACFD Human Resources staff; to provide human resources expertise and workforce management consultation to ACFD executives; and to perform related duties as required. DISTINGUISHING FEATURES The Fire Department Human Resources Manager classification is a first line supervisory classification located in the Alameda County Fire Department and reports to the Fire Department Administrative Services Director. The incumbent in this classification will be responsible for managing the daily human resource operations within ACFD through subordinate staff. The position will be responsible for providing departmental managers with advice, guidance, direction, and support of their human resources needs. This classification is distinguished from the lower-level classification of Fire Department Human Resources Officer in that the latter is a professional staff classification in the Human Resources unit while the former is responsible for the overall supervision of the unit. For more detailed information about the job classification, visit: Fire Department Human Resources Manager (#8194) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of two (2) years of full-time experience in the class of Fire Department Human Resources Officer or an equivalent or higher-level human resources classification in the Alameda County classified service. OR II Education : Possession of a bachelor’s degree in a relevant field from an accredited college or university.(Additional professional level human resources experience may be substituted for the education on a year-for-year basis.) AND Experience : The equivalent of four (4) years full time professional level human resources experience that provided a combination of the following experience: labor relations, interpreting labor agreements, handling of employee grievances and disciplinary actions, classification studies, compensation studies, or participation in the selection of employees for a variety of occupational classes. . Prior supervisory experience is highly desired. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE : The level and scope of the following knowledge and abilities are related to duties listed under the “Example of Duties” section of this specification. Knowledge of : Strategic Management Management functions, i.e., Planning, Organizing, Directing & Controlling. Organizational analysis and development and leadership competencies. HR policies, programs, and services with Diversity embedded. Recruitment & Staffing Public human resources administration including job analysis and position classification, conducting audits, wage, salary, and benefits administration, recruitment and personnel selection, employer-employee relations, and training. Federal, State, and local laws, rules and guidelines relating to the hiring process and other areas of human resources related activities. Internal workforce assessment techniques & employment policies, practices, and procedures. Successful recruiting strategies to attract diverse and high caliber candidates. Training and Development Performance Management and Appraisal methods. Techniques to assess training program effectiveness, including use of applicable metrics. Employee & Labor Relations Labor relations laws, practices, and trends. Progressive discipline. Grievance resolution. Consultative and coaching skills with managers. Investigative and interview techniques. Relative Memorandums of Understanding for individual departments. Workers’ Compensation and Long Term Leaves State and Federal disability laws and leave provisions and regulations. ACFD and County policies and procedures, administrative code, Civil Service Rules/Regulations. EEO concepts and guidelines for compliance relative to employee/applicant disabilities. Health & Safety Enforcing procedures, of workplace safety, health & security. Federal, State and Local workplace health, safety, security & privacy laws & regulations. Awareness of potential violent behavior and workplace violence conditions. Administrative Computer applications and hardware and software related to the work. Office administrative practices and procedures, including records management and the operation of standard office equipment. Ability to : Demonstrate commitment to the ACFD’s mission, credo, and goals. Use business acumen to build a strong organization that delivers results. Use interpersonal skills to communicate effectively. Promote personal and professional growth for self and others. Provide the highest level of service delivery to diverse customers. Work effectively as a member and leader of diverse teams. Plan and organize workload. Exercise management control. Provide leadership. Supervise staff. Demonstrate interpersonal sensitivity. Be flexible. Create employee programs that will demonstrate to the community the organization’s commitment to diversity. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of applicants' applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process; A review of candidates’ Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN: Deadline for Filing: 5:00 P.M. on Wednesday,October 9, 2024 Review of Applications for Minimum Qualifications: October 15, 2024 Screening for Best Qualified: October 18, 2024 Oral Interviews: October 28, 2024 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs BENEFITS *** For benefit information, please refer to the recruitment brochure. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Sam Gee, HR Division Manager Human Resource Services, County of Alameda Samson.Gee @acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 10/9/2024 5:00:00 PM
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Mental Health Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Counseling & Psychological Services Appointment Type Temporary - This position will end on or before one year from date of hire and is eligible for reappointment. This position cannot earn permanency under the current CFA Contract Provisions. Time Base Full-time (1.0) Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $7,084.00 - $7,500.00 Per Month ($85,008.00 - $90,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Counseling & Psychological Services (CAPS) Director, the Mental Health Case Manager is responsible for the provision and documentation of mental health assessments, crisis management, triage, critical incident debriefing, and case management of SF State students seeking services for acute and long term mental health disorders, and for emotional challenges that impact their ability to function on campus. The Mental Health Case Manager is also responsible for the maintenance of an accessible database of current community resources and referral processes, and the coordination of health care and welfare services by SF State clinicians, campus resources, and community mental health resources including San Francisco General Hospital’s Psychiatric services. Position Information Responsibilities Case Management Provide case management for SF State students presenting with mental health problems or emotional challenges that impact their ability to function on campus. Refer clients to other health care professionals including appropriate specialists as needed. Develop and maintain a database of campus, local community and private health and welfare resources. Facilitate, coordinate track and document referrals to on campus and local community health care and welfare resources. Help facilitate students’ acquisition of appropriate health insurance (including: Medi-Cal, plans for DACA students or students not legally residing in California, the California State University health Insurance plan and insurance plans offered by the Health Insurance Marketplace/Exchange such as Covered California) and students’ optimal use of these plans to access mental health care services in the community. Work closely with Action Care Team (ACT) members, the Dean-on-Call program, counselors, health care professionals, and psychiatrists to coordinate around care or dispositions for high-risk students, as well as after-care planning following hospitalization or emergency transports. Clinical Select and use appropriate counseling strategies. Provide brief assessment, triage, crisis intervention, immediate care, scheduling of initial and follow-up appointments and/or referral services to on and off campus resources. Perform client intake and brief mental health assessments. Document assessments, interventions, triage, care and referrals in the Electronic Health Record (EHR). Records/Data/Outreach Prepare and maintain concise case records, reports, and other documentation in the EHR and/or campus database (Maxient). Serve as a liaison to various campus stakeholders and maintain communications to ensure efficient coordination and care of at-risk students and students of concern. Effectively coordinate on and off campus care and communications amongst all stakeholders helping to provide integrated service including care, accommodations, and support. Maintain strict patient confidentiality in compliance with local, state and federal regulations and laws. Collaborate with stakeholders on how best to meet the health care and welfare needs of the SF State population. Serve on committees, participate in quality assurance and peer review, etc. Other Duties as Assigned Minimum Qualifications Required Knowledge and Abilities: Dependent upon the specific position and classification under consideration, candidates should possess most, or all of the following: Knowledge of organizational development, planning and structure; principles of administrative, personnel and fiscal management; professional counseling techniques and strategies; statistics and research methodologies; specific academic discipline. Knowledge of or ability to understand the role and functioning of Student Services and Academic Affairs programs in a higher education setting and work with students from multicultural backgrounds presenting various attitudes and value systems. Ability to counsel students utilizing professional counseling techniques and strategies and meet the needs of a multicultural, multisexed and multi-aged student body group; plan and conduct classes utilizing innovative teaching techniques; visualize needed changes and improvements in counseling or related programs; originate new, different or creative solutions to student problems; gain acceptance of program operations based on positive working relationships and recognition and understanding of the need for compromise; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organizations served; collect and analyze data or information; solve problems and to draw conclusions from an analysis of the data collected; apply and utilize various statistical and research methods; organize and present data and information in a concise and logical manner; interview skillfully; establish and maintain cooperative working relationships with others; prepare and present oral and written reports which are clear, concise and comprehensive; and ability to continually increase the range of comprehension and knowledge of the theoretical and practical aspects of the research performed in the Student Services area. Education and Experience: Applicants for SSP AR I, II, and III positions should have a combination of education and experience comparable to the minimum qualifications typically required for holding the rank of Assistant, Associate and Full Professor, respectively. California License as a Psychologist, Marriage, Family and Child Counselor or as a Clinical Social Worker which requires a Master’s Degree in social work with appropriate internship. Incumbent must possess and maintain a current, valid, and unrestricted license (MFT, LCSW, or Psychologist) to practice in California from the California Board of Behavioral Sciences or Board of Psychology, or be eligible to sit for licensure by the anticipated start date. If the licensure is out of state, it must comply with the Board of Psychology regulations for obtaining licensure in order to practice in California. Preferred Qualifications Post graduate clinical experience on a college campus. Experience in a multicultural, urban setting. Demonstrated ability to provide vision, training, supervision, and leadership on a university case management team. Knowledge of and experience addressing clinical issues that commonly affect students (e.g. anxiety, depression, individual and group conflict, substance abuse, sexual assault, eating disorders, trauma, etc.). Demonstrated effectiveness in providing outpatient medical and mental health assessments, crisis management, and mental health counseling and care. Demonstrated effectiveness in working with college age populations, and providing mental health services to communities with a diverse population of individuals from a wide variety of countries of origin; with multi-racial, ethnic and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LFBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to develop a strong working knowledge of campus, local community and private health and welfare resources. Understanding of health insurance programs including Covered California and Medi-Cal. Demonstrated ability to effectively and empathetically communicate, interact and collaborate with peers, colleagues and clients. Demonstrated ability to establish effective, collaborative relationships with individuals and groups providing services or advocating on behalf of students with mental health problems. Demonstrated ability to use organizational skills to efficiently develop plans and implement goals. Ability to work collaboratively with campus departments including Student Health Services, Residential Life and The Action Crisis Team. Environmental/Physical/Special Incumbent has their own work area and must be able to work effectively with a variety of individuals and function in a high visibility area, occasionally under pressure. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Occasional evening, after-hours, and weekend coverage for university events and/or emergency/crisis situations are required. Incumbent must be able to work remotely as needed. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Aug 15 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 23, 2024
Working Title Mental Health Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Counseling & Psychological Services Appointment Type Temporary - This position will end on or before one year from date of hire and is eligible for reappointment. This position cannot earn permanency under the current CFA Contract Provisions. Time Base Full-time (1.0) Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $7,084.00 - $7,500.00 Per Month ($85,008.00 - $90,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Counseling & Psychological Services (CAPS) Director, the Mental Health Case Manager is responsible for the provision and documentation of mental health assessments, crisis management, triage, critical incident debriefing, and case management of SF State students seeking services for acute and long term mental health disorders, and for emotional challenges that impact their ability to function on campus. The Mental Health Case Manager is also responsible for the maintenance of an accessible database of current community resources and referral processes, and the coordination of health care and welfare services by SF State clinicians, campus resources, and community mental health resources including San Francisco General Hospital’s Psychiatric services. Position Information Responsibilities Case Management Provide case management for SF State students presenting with mental health problems or emotional challenges that impact their ability to function on campus. Refer clients to other health care professionals including appropriate specialists as needed. Develop and maintain a database of campus, local community and private health and welfare resources. Facilitate, coordinate track and document referrals to on campus and local community health care and welfare resources. Help facilitate students’ acquisition of appropriate health insurance (including: Medi-Cal, plans for DACA students or students not legally residing in California, the California State University health Insurance plan and insurance plans offered by the Health Insurance Marketplace/Exchange such as Covered California) and students’ optimal use of these plans to access mental health care services in the community. Work closely with Action Care Team (ACT) members, the Dean-on-Call program, counselors, health care professionals, and psychiatrists to coordinate around care or dispositions for high-risk students, as well as after-care planning following hospitalization or emergency transports. Clinical Select and use appropriate counseling strategies. Provide brief assessment, triage, crisis intervention, immediate care, scheduling of initial and follow-up appointments and/or referral services to on and off campus resources. Perform client intake and brief mental health assessments. Document assessments, interventions, triage, care and referrals in the Electronic Health Record (EHR). Records/Data/Outreach Prepare and maintain concise case records, reports, and other documentation in the EHR and/or campus database (Maxient). Serve as a liaison to various campus stakeholders and maintain communications to ensure efficient coordination and care of at-risk students and students of concern. Effectively coordinate on and off campus care and communications amongst all stakeholders helping to provide integrated service including care, accommodations, and support. Maintain strict patient confidentiality in compliance with local, state and federal regulations and laws. Collaborate with stakeholders on how best to meet the health care and welfare needs of the SF State population. Serve on committees, participate in quality assurance and peer review, etc. Other Duties as Assigned Minimum Qualifications Required Knowledge and Abilities: Dependent upon the specific position and classification under consideration, candidates should possess most, or all of the following: Knowledge of organizational development, planning and structure; principles of administrative, personnel and fiscal management; professional counseling techniques and strategies; statistics and research methodologies; specific academic discipline. Knowledge of or ability to understand the role and functioning of Student Services and Academic Affairs programs in a higher education setting and work with students from multicultural backgrounds presenting various attitudes and value systems. Ability to counsel students utilizing professional counseling techniques and strategies and meet the needs of a multicultural, multisexed and multi-aged student body group; plan and conduct classes utilizing innovative teaching techniques; visualize needed changes and improvements in counseling or related programs; originate new, different or creative solutions to student problems; gain acceptance of program operations based on positive working relationships and recognition and understanding of the need for compromise; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organizations served; collect and analyze data or information; solve problems and to draw conclusions from an analysis of the data collected; apply and utilize various statistical and research methods; organize and present data and information in a concise and logical manner; interview skillfully; establish and maintain cooperative working relationships with others; prepare and present oral and written reports which are clear, concise and comprehensive; and ability to continually increase the range of comprehension and knowledge of the theoretical and practical aspects of the research performed in the Student Services area. Education and Experience: Applicants for SSP AR I, II, and III positions should have a combination of education and experience comparable to the minimum qualifications typically required for holding the rank of Assistant, Associate and Full Professor, respectively. California License as a Psychologist, Marriage, Family and Child Counselor or as a Clinical Social Worker which requires a Master’s Degree in social work with appropriate internship. Incumbent must possess and maintain a current, valid, and unrestricted license (MFT, LCSW, or Psychologist) to practice in California from the California Board of Behavioral Sciences or Board of Psychology, or be eligible to sit for licensure by the anticipated start date. If the licensure is out of state, it must comply with the Board of Psychology regulations for obtaining licensure in order to practice in California. Preferred Qualifications Post graduate clinical experience on a college campus. Experience in a multicultural, urban setting. Demonstrated ability to provide vision, training, supervision, and leadership on a university case management team. Knowledge of and experience addressing clinical issues that commonly affect students (e.g. anxiety, depression, individual and group conflict, substance abuse, sexual assault, eating disorders, trauma, etc.). Demonstrated effectiveness in providing outpatient medical and mental health assessments, crisis management, and mental health counseling and care. Demonstrated effectiveness in working with college age populations, and providing mental health services to communities with a diverse population of individuals from a wide variety of countries of origin; with multi-racial, ethnic and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LFBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to develop a strong working knowledge of campus, local community and private health and welfare resources. Understanding of health insurance programs including Covered California and Medi-Cal. Demonstrated ability to effectively and empathetically communicate, interact and collaborate with peers, colleagues and clients. Demonstrated ability to establish effective, collaborative relationships with individuals and groups providing services or advocating on behalf of students with mental health problems. Demonstrated ability to use organizational skills to efficiently develop plans and implement goals. Ability to work collaboratively with campus departments including Student Health Services, Residential Life and The Action Crisis Team. Environmental/Physical/Special Incumbent has their own work area and must be able to work effectively with a variety of individuals and function in a high visibility area, occasionally under pressure. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Occasional evening, after-hours, and weekend coverage for university events and/or emergency/crisis situations are required. Incumbent must be able to work remotely as needed. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Aug 15 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Requirements MOS Code: None Education and Experience : Candidate must have a Bachelor’s degree or higher in Social or Behavioral Science, Business or Public Administration or related field, and four (4) years professional experience in classification and compensation, including three (3) years in a lead or supervisory capacity. Licenses and Certificates : Texas Class “C” Driver’s License or equivalent from another state. Certified Compensation Professional (CCP) and/or Certified Executive Compensation Professional (CECP) preferred. General Purpose Under general direction, manage, plan, and coordinate t he classification and compensation functions of the City. Typical Duties Manage, plan, direct and review classification and compensation functions of the City. Involves: Manage the development, implementation and administration of compensation programs. Design solutions to specific compensation-related programs and incentive plans. Monitor the effectiveness of existing compensation practices and recommend changes that are cost-effective and consistent with compensation trends and organization objectives. Conduct workforce planning and position management and provide strategic planning. Conduct classification studies, including job analysis, desk audits, salary surveys, and development and preparation of job descriptions. Recommend compensation levels for positions, position allocations and prepare appropriate pay notifications. Provide recommendations to management, departments, and staff on pay decisions, policy interpretations and job evaluations. Conduct pay equity analysis, exemption analysis, and make recommendations for changes. Manage the job evaluation process and review new or existing roles for alignment within salary structure and pay fairness. Model compensation data, develop reports and key metrics to support strategic goals. Perform analysis, modeling, calculations and other data requests. Research compensation best practices to propose and improve compensation practices based on organizational needs, cost projections, and statistical analysis. Manage special projects on a variety of compensation programs, policies and related matters. Lead organizational-wide change initiatives. Oversee the participation in salary surveys and monitor salary survey data to ensure the organization’s compensation goals and objectives are achieved. Involves: Develop techniques for compiling, preparing and presenting data. Design or modify job and survey questionnaires. Manage survey participation and compensation benchmarking tools. Manage the design, development, and maintenance of compensation related data such as job codes, salary structures, and position codes. Conduct audits to maintain integrity of the data and ensure compensation needs are met. Study organization charts and other job information. Ensure compliance with federal, state and local compensation laws and regulations. Involves: Analyze the City's compensation plan to determine compliance with established charter and ordinances, and state and federal regulations. Serve as point of contact and subject matter expert for compensation concerns within the organization. Collaborate with hiring managers, departments and the City Attorney’s Office on compensation related matters and issues. Write or edit specifications, apply job classification and evaluation plans, and determine occupational categories for regulatory compliance. Recommend approval or disapproval of working out of class requests, provisional appointments, and developmental assignments. Oversee and ensure that all compensation analysis activities, individual pay adjustments, hiring offers and personnel contracts adherence to standard practices. Calculate cost estimates of short-and-long term budget effects of pay schedule alternatives and collective bargaining economic proposals, and make recommendations. Analyze and consult with departments on complex issues such as organization and job design, occupational career progressions and capabilities required, pay equity and compression, and performance rewards and recognition. Analyze positions to assure proper allocation of positions to classification. Provide technical assistance on matters concerning classification and work organization. Plan and conduct occupational research to establish succession planning. Represent department and provide technical guidance on issues. Involves: Remain up-to-date on changes, and advise department heads and others regarding applicable rules, regulations, ordinances, state and federal laws, and professionally accepted practices and procedures. Review, research and recommend innovations for existing or proposed plans, policies and processes to improve program effectiveness and service efficiency, and implement approved changes in conjunction with other human resources divisions. Respond to information requests by participating in special studies and preparation of comprehensive analytical reports. Attend and present at Civil Service Commission, City Council, professional association and other meetings, as required. Perform division general and fiscal administration. Involves: Participate in setting performance goals and priorities that contribute to departmental mission. Provide recommendations for department budget and control expenditures. Plan, develop, implement and administer components of information systems to establish and maintain timely and accurate reporting. Design databases and partner with information technology staff and outside consultants and vendors to provide access to applicable databases and end user training. Supervise assigned personnel. Involves: Schedule, assign, instruct, guide and check work. Appraise employee performance. Provide for training and development. Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. Interview applicants. Recommend hiring, termination, transfers, discipline, merit pay or other employee status changes. General Information For complete job description click here . Note: This is an unclassified position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Jul 19, 2024
Full Time
Requirements MOS Code: None Education and Experience : Candidate must have a Bachelor’s degree or higher in Social or Behavioral Science, Business or Public Administration or related field, and four (4) years professional experience in classification and compensation, including three (3) years in a lead or supervisory capacity. Licenses and Certificates : Texas Class “C” Driver’s License or equivalent from another state. Certified Compensation Professional (CCP) and/or Certified Executive Compensation Professional (CECP) preferred. General Purpose Under general direction, manage, plan, and coordinate t he classification and compensation functions of the City. Typical Duties Manage, plan, direct and review classification and compensation functions of the City. Involves: Manage the development, implementation and administration of compensation programs. Design solutions to specific compensation-related programs and incentive plans. Monitor the effectiveness of existing compensation practices and recommend changes that are cost-effective and consistent with compensation trends and organization objectives. Conduct workforce planning and position management and provide strategic planning. Conduct classification studies, including job analysis, desk audits, salary surveys, and development and preparation of job descriptions. Recommend compensation levels for positions, position allocations and prepare appropriate pay notifications. Provide recommendations to management, departments, and staff on pay decisions, policy interpretations and job evaluations. Conduct pay equity analysis, exemption analysis, and make recommendations for changes. Manage the job evaluation process and review new or existing roles for alignment within salary structure and pay fairness. Model compensation data, develop reports and key metrics to support strategic goals. Perform analysis, modeling, calculations and other data requests. Research compensation best practices to propose and improve compensation practices based on organizational needs, cost projections, and statistical analysis. Manage special projects on a variety of compensation programs, policies and related matters. Lead organizational-wide change initiatives. Oversee the participation in salary surveys and monitor salary survey data to ensure the organization’s compensation goals and objectives are achieved. Involves: Develop techniques for compiling, preparing and presenting data. Design or modify job and survey questionnaires. Manage survey participation and compensation benchmarking tools. Manage the design, development, and maintenance of compensation related data such as job codes, salary structures, and position codes. Conduct audits to maintain integrity of the data and ensure compensation needs are met. Study organization charts and other job information. Ensure compliance with federal, state and local compensation laws and regulations. Involves: Analyze the City's compensation plan to determine compliance with established charter and ordinances, and state and federal regulations. Serve as point of contact and subject matter expert for compensation concerns within the organization. Collaborate with hiring managers, departments and the City Attorney’s Office on compensation related matters and issues. Write or edit specifications, apply job classification and evaluation plans, and determine occupational categories for regulatory compliance. Recommend approval or disapproval of working out of class requests, provisional appointments, and developmental assignments. Oversee and ensure that all compensation analysis activities, individual pay adjustments, hiring offers and personnel contracts adherence to standard practices. Calculate cost estimates of short-and-long term budget effects of pay schedule alternatives and collective bargaining economic proposals, and make recommendations. Analyze and consult with departments on complex issues such as organization and job design, occupational career progressions and capabilities required, pay equity and compression, and performance rewards and recognition. Analyze positions to assure proper allocation of positions to classification. Provide technical assistance on matters concerning classification and work organization. Plan and conduct occupational research to establish succession planning. Represent department and provide technical guidance on issues. Involves: Remain up-to-date on changes, and advise department heads and others regarding applicable rules, regulations, ordinances, state and federal laws, and professionally accepted practices and procedures. Review, research and recommend innovations for existing or proposed plans, policies and processes to improve program effectiveness and service efficiency, and implement approved changes in conjunction with other human resources divisions. Respond to information requests by participating in special studies and preparation of comprehensive analytical reports. Attend and present at Civil Service Commission, City Council, professional association and other meetings, as required. Perform division general and fiscal administration. Involves: Participate in setting performance goals and priorities that contribute to departmental mission. Provide recommendations for department budget and control expenditures. Plan, develop, implement and administer components of information systems to establish and maintain timely and accurate reporting. Design databases and partner with information technology staff and outside consultants and vendors to provide access to applicable databases and end user training. Supervise assigned personnel. Involves: Schedule, assign, instruct, guide and check work. Appraise employee performance. Provide for training and development. Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. Interview applicants. Recommend hiring, termination, transfers, discipline, merit pay or other employee status changes. General Information For complete job description click here . Note: This is an unclassified position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary California Polytechnic State University (Cal Poly), one of the nation's top public universities, seeks an experienced and entrepreneurial Vice President for University Development & Alumni Engagement / CEO Cal Poly Foundation to provide strategic planning, management, and execution of all business operations toward achieving an integrated university development program. The CEO of the Cal Poly Foundation requires a business leader who is responsible for the leadership of the Cal Poly Foundation, a duly recognized 501(c)(3) public benefit non-profit corporation and auxiliary organization of the California State University System. The VP will serve as the CEO and a voting member of the Cal Poly Foundation and will work closely with the Cal Poly Foundation Board, Executive Committee, and Board Chair to advance the fundraising activities of the University in alignment with the responsibilities outlined below. Reporting directly to the University President and participating as a trusted advisor and strategic partner the VP will serve as a member of the President’s Cabinet and work with all other university constituencies, including the Provost and Executive Vice President, Senior Vice President Finance and Administration, Vice President of Research, Cal Poly Corporation CEO, Deans and Athletic Director. The VP will lead an efficient, cohesive, and productive team, set clear and achievable goals and accountability measures, and inspire staff to meet and exceed expectations in support of the university’s mission and vision. The VP will ensure strategies for effective and comprehensive business operations ensuring compliance, checks and balances and streamlined effective processes that support development. This includes finance, technology, annual giving, alumni engagement, principal gifts & gift planning, and campus operational, administrative, and financial controls related to gifts. In addition, the VP will provide management and oversight for core strategy development, large scale implementations, business transformation (lean process improvement/six sigma), change management, and new technology introductions. The VP will carry a personal portfolio of donors and be an active and visible member in the local and University community. The VP will be responsible for developing a corporate giving strategy and implementation plan. Development officers have a dual report to the Dean/Academic Leader and the VP. They work in partnership to accomplish annual development goals, performance metrics, and conduct joint annual performance reviews. The VP will launch systematic initiatives to identify and cultivate the next generation of donors to Cal Poly while maintaining and strengthening ties to existing donors, promote and augment alumni engagement through creative and relevant programming, seek out new philanthropic opportunities for cash gifts, endowments, bequests, grants, and gifts in kind. This individual will be involved with and nurture present industry stakeholders on state, national, and international levels, play a key role in focusing state attention on the University's programs, and work with others across the institution to create a strong and consistent message about the University to its constituencies. The VP will play a central role in enhancing the visibility and fundraising capabilities of the institution, ensuring Cal Poly’s position at the forefront of public higher education. The VP will be actively involved in the initial stages and lead Cal Poly’s third comprehensive campaign. The most recent campaign concluded in June 2020 and raised more than $832 million, which at the time was the largest fundraising initiative for the university and in CSU history. The University is well positioned for the development of the next successful comprehensive campaign which will include generating support for scholarships, fellowships, program, project, facilities, and more. University Development & Alumni Engagement Division The mission of University Development & Alumni Engagement is to garner and steward private support that will play a crucial role in building and maintaining the special polytechnic, high-quality, Learn by Doing education model of Cal Poly. University Development and Alumni Engagement (UDAE) at Cal Poly oversees the development program areas of planned giving and endowments, principal gifts, prospect research, corporate and foundation relations, college and regional fundraising, and alumni engagement. Our team of more than 80 professionals proactively seeks opportunities to bridge resources to achieve shared objectives. Cal Poly Foundation The Cal Poly Foundation incorporated as a philanthropic tax-exempt foundation [a 501(c)(3) corporation] and an official auxiliary of California Polytechnic State University, San Luis Obispo in March 2006. The Cal Poly Foundation led by Cal Poly alumni and friends was incorporated to generate private support that will play a crucial role in building and maintaining Cal Poly's multidisciplinary Learn by Doing educational model. To Learn More About the Foundation: https://foundation.calpoly.edu/content/index Key Qualifications Thorough working knowledge of principles of fundraising, trends, and best practices across industries. Working knowledge of the value of diversity and inclusivity across the university. Experience in organizational development and change management in complex organizations. See and translate future trends into effective strategies with successful outcomes. Financial and business operations acumen including budgets and fiscal goals. Provide clear direction, delegating, and removing obstacles to get work done. Advocate for securing and deploying resources to achieve the best possible outcomes. Education and Experience Bachelor’s degree in business, communications, public relations, or related fields and a minimum of 10 years of progressively responsible experience as a leader or manager in development, advancement or fundraising in a large, multi-unit organization. Salary and Benefits The anticipated hiring range for this role is $320,000 - $353,000 per year. Note that the offer is calculated based on the background and relevant years of experience of the individual selected. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Advertised: Feb 14 2024 Pacific Standard Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary California Polytechnic State University (Cal Poly), one of the nation's top public universities, seeks an experienced and entrepreneurial Vice President for University Development & Alumni Engagement / CEO Cal Poly Foundation to provide strategic planning, management, and execution of all business operations toward achieving an integrated university development program. The CEO of the Cal Poly Foundation requires a business leader who is responsible for the leadership of the Cal Poly Foundation, a duly recognized 501(c)(3) public benefit non-profit corporation and auxiliary organization of the California State University System. The VP will serve as the CEO and a voting member of the Cal Poly Foundation and will work closely with the Cal Poly Foundation Board, Executive Committee, and Board Chair to advance the fundraising activities of the University in alignment with the responsibilities outlined below. Reporting directly to the University President and participating as a trusted advisor and strategic partner the VP will serve as a member of the President’s Cabinet and work with all other university constituencies, including the Provost and Executive Vice President, Senior Vice President Finance and Administration, Vice President of Research, Cal Poly Corporation CEO, Deans and Athletic Director. The VP will lead an efficient, cohesive, and productive team, set clear and achievable goals and accountability measures, and inspire staff to meet and exceed expectations in support of the university’s mission and vision. The VP will ensure strategies for effective and comprehensive business operations ensuring compliance, checks and balances and streamlined effective processes that support development. This includes finance, technology, annual giving, alumni engagement, principal gifts & gift planning, and campus operational, administrative, and financial controls related to gifts. In addition, the VP will provide management and oversight for core strategy development, large scale implementations, business transformation (lean process improvement/six sigma), change management, and new technology introductions. The VP will carry a personal portfolio of donors and be an active and visible member in the local and University community. The VP will be responsible for developing a corporate giving strategy and implementation plan. Development officers have a dual report to the Dean/Academic Leader and the VP. They work in partnership to accomplish annual development goals, performance metrics, and conduct joint annual performance reviews. The VP will launch systematic initiatives to identify and cultivate the next generation of donors to Cal Poly while maintaining and strengthening ties to existing donors, promote and augment alumni engagement through creative and relevant programming, seek out new philanthropic opportunities for cash gifts, endowments, bequests, grants, and gifts in kind. This individual will be involved with and nurture present industry stakeholders on state, national, and international levels, play a key role in focusing state attention on the University's programs, and work with others across the institution to create a strong and consistent message about the University to its constituencies. The VP will play a central role in enhancing the visibility and fundraising capabilities of the institution, ensuring Cal Poly’s position at the forefront of public higher education. The VP will be actively involved in the initial stages and lead Cal Poly’s third comprehensive campaign. The most recent campaign concluded in June 2020 and raised more than $832 million, which at the time was the largest fundraising initiative for the university and in CSU history. The University is well positioned for the development of the next successful comprehensive campaign which will include generating support for scholarships, fellowships, program, project, facilities, and more. University Development & Alumni Engagement Division The mission of University Development & Alumni Engagement is to garner and steward private support that will play a crucial role in building and maintaining the special polytechnic, high-quality, Learn by Doing education model of Cal Poly. University Development and Alumni Engagement (UDAE) at Cal Poly oversees the development program areas of planned giving and endowments, principal gifts, prospect research, corporate and foundation relations, college and regional fundraising, and alumni engagement. Our team of more than 80 professionals proactively seeks opportunities to bridge resources to achieve shared objectives. Cal Poly Foundation The Cal Poly Foundation incorporated as a philanthropic tax-exempt foundation [a 501(c)(3) corporation] and an official auxiliary of California Polytechnic State University, San Luis Obispo in March 2006. The Cal Poly Foundation led by Cal Poly alumni and friends was incorporated to generate private support that will play a crucial role in building and maintaining Cal Poly's multidisciplinary Learn by Doing educational model. To Learn More About the Foundation: https://foundation.calpoly.edu/content/index Key Qualifications Thorough working knowledge of principles of fundraising, trends, and best practices across industries. Working knowledge of the value of diversity and inclusivity across the university. Experience in organizational development and change management in complex organizations. See and translate future trends into effective strategies with successful outcomes. Financial and business operations acumen including budgets and fiscal goals. Provide clear direction, delegating, and removing obstacles to get work done. Advocate for securing and deploying resources to achieve the best possible outcomes. Education and Experience Bachelor’s degree in business, communications, public relations, or related fields and a minimum of 10 years of progressively responsible experience as a leader or manager in development, advancement or fundraising in a large, multi-unit organization. Salary and Benefits The anticipated hiring range for this role is $320,000 - $353,000 per year. Note that the offer is calculated based on the background and relevant years of experience of the individual selected. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Advertised: Feb 14 2024 Pacific Standard Time Applications close: Closing Date/Time:
Requirements The City of El Paso is recruiting for the position of Director of Economic and International Development. We are seeking an experienced, strategic and collaborative candidate with a Master's or Bachelor's degree in policy analysis, business or public administration, economics, urban or regional planning, urban design, or a related field, plus six (6) years of professional experience in economic development, trade development, international trade, technology-based economic development, and entrepreneurship support, sustainability-based economic development, or commercial or residential real estate development, that includes three (3) years of supervisory experience. A valid Texas Class "C" Driver's License or equivalent from another state by time of appointment is required. The successful candidate should demonstrate effectiveness in working closely with corporate, education, military, and non-profit sectors in implementing economic development initiatives, plans, and projects and possess professional experience working at the intersection of economic development and urban or regional planning or urban design. If you are looking for an extraordinary opportunity to make a difference in one of the best run and progressive cities in the United States while enjoying an exceptional quality of life, the City of El Paso is the place for you! General Purpose Under administrative direction, manage the City's economic development programs and initiatives in a bi-national and tri-state region through the oversight and direction of the Economic and International Development Department, The Director of Economic and International Development Division serves as a member of the City's economic development leadership team, along with the Director of Planning & Inspections and the deputy directors of Planning and Building Permits and Inspections, and is the City's designated day-to-day liaison to a wide variety of external organizations that collectively comprise the City and region's collaborative economic development effort. Typical Duties Plan, organize, manage and direct economic development programs, projects and initiatives, setting clear goals, objectives, and associated metrics of performance. Involves: Cultivate and strengthen the City's formal and informal partnerships with external organizations charged with implementing City and regional marketing, downtown redevelopment, business recruitment, business retention, and business expansion programs; develop, lead, and manage the City's redevelopment program tied to its mass transit system (RTS and trolley); facilitate technology-based economic development; foster entrepreneurship and small business growth; sustainability based economic development; and develop sector- or cluster-specific projects or initiatives that strengthen the City and region's economic base (e.g., the Medical Center of the Americas initiative). Develop and coordinate the implementation of a strategic economic development plan that aligns with the City's comprehensive plan and with economic development functions delegated to external organizations. Formulate and oversee analysis of City and regional economic, market, demographic, and social trends to facilitate integrated economic and physical development planning, and develop effective partnerships with external think tanks to collaboratively undertake such work, as appropriate. Administer the City's development incentives programs, including fiscal and economic impact and cost-benefit analyses. Develop and evaluate plans and criteria for programs and projects relating to redevelopment of underutilized areas. Solicit development proposals from private development companies. Coordinate development and redevelopment activities with public officials, public and private organizations, committees, city employees, and manage and solicit public private partnerships. In coordination with other development-related departments, explore ways to improve City economic development and contribute to regional economic development efforts by developing plans and initiatives that are new and innovative. Coordinate with other departments and external organizations as appropriate to communicate the City's initiatives and accomplishments in economic development to local, regional, national, and international audiences. Plan, design, implement, and review division short and long-term goals and priorities. Involves: Manage priorities and progress of projects and activities. Gather, compile, research and analyze data needed to develop periodic reports regarding division activities, accomplishments and goals. Deliver presentations. Assist in the development and implementation of goals, objectives, policies, process and procedures necessary to provide economic development services. Design, establish and maintain an organizational structure and staffing to effectively accomplish the division's goals and objectives. Assist in development of budget. Monitor and approve expenditures. Supervise directly and through subordinate supervisors. Involves: Participate, authorize, or approve the hiring of staff. Schedule, assign, and review work. Appraise employee performance and review evaluations by subordinate supervisors. Provide for training and development. Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. As appointing authority, interview applicants and recommend hire, terminate, transfer, discipline, and assign merit pay or other employee status changes. General Information How to Apply To be considered, candidates must complete an online application. Candidates are encouraged to attach a cover letter and comprehensive résumé to their application. This position is open until filled; interested applicants are strongly encouraged to apply by October 15, 2024. For the complete job specification click here. The starting salary, based on the successful candidate’s qualifications and experience, will range from $150,000 to $165,000 plus an outstanding benefits package. Click here to access our recruitment brochure! For more information, please contact Human Resources Manager Erica Salamanca Salamancae@elpasotexas.gov or call (915) 212-1244. Determined by agreement Closing Date/Time: Continuous
Sep 13, 2024
Full Time
Requirements The City of El Paso is recruiting for the position of Director of Economic and International Development. We are seeking an experienced, strategic and collaborative candidate with a Master's or Bachelor's degree in policy analysis, business or public administration, economics, urban or regional planning, urban design, or a related field, plus six (6) years of professional experience in economic development, trade development, international trade, technology-based economic development, and entrepreneurship support, sustainability-based economic development, or commercial or residential real estate development, that includes three (3) years of supervisory experience. A valid Texas Class "C" Driver's License or equivalent from another state by time of appointment is required. The successful candidate should demonstrate effectiveness in working closely with corporate, education, military, and non-profit sectors in implementing economic development initiatives, plans, and projects and possess professional experience working at the intersection of economic development and urban or regional planning or urban design. If you are looking for an extraordinary opportunity to make a difference in one of the best run and progressive cities in the United States while enjoying an exceptional quality of life, the City of El Paso is the place for you! General Purpose Under administrative direction, manage the City's economic development programs and initiatives in a bi-national and tri-state region through the oversight and direction of the Economic and International Development Department, The Director of Economic and International Development Division serves as a member of the City's economic development leadership team, along with the Director of Planning & Inspections and the deputy directors of Planning and Building Permits and Inspections, and is the City's designated day-to-day liaison to a wide variety of external organizations that collectively comprise the City and region's collaborative economic development effort. Typical Duties Plan, organize, manage and direct economic development programs, projects and initiatives, setting clear goals, objectives, and associated metrics of performance. Involves: Cultivate and strengthen the City's formal and informal partnerships with external organizations charged with implementing City and regional marketing, downtown redevelopment, business recruitment, business retention, and business expansion programs; develop, lead, and manage the City's redevelopment program tied to its mass transit system (RTS and trolley); facilitate technology-based economic development; foster entrepreneurship and small business growth; sustainability based economic development; and develop sector- or cluster-specific projects or initiatives that strengthen the City and region's economic base (e.g., the Medical Center of the Americas initiative). Develop and coordinate the implementation of a strategic economic development plan that aligns with the City's comprehensive plan and with economic development functions delegated to external organizations. Formulate and oversee analysis of City and regional economic, market, demographic, and social trends to facilitate integrated economic and physical development planning, and develop effective partnerships with external think tanks to collaboratively undertake such work, as appropriate. Administer the City's development incentives programs, including fiscal and economic impact and cost-benefit analyses. Develop and evaluate plans and criteria for programs and projects relating to redevelopment of underutilized areas. Solicit development proposals from private development companies. Coordinate development and redevelopment activities with public officials, public and private organizations, committees, city employees, and manage and solicit public private partnerships. In coordination with other development-related departments, explore ways to improve City economic development and contribute to regional economic development efforts by developing plans and initiatives that are new and innovative. Coordinate with other departments and external organizations as appropriate to communicate the City's initiatives and accomplishments in economic development to local, regional, national, and international audiences. Plan, design, implement, and review division short and long-term goals and priorities. Involves: Manage priorities and progress of projects and activities. Gather, compile, research and analyze data needed to develop periodic reports regarding division activities, accomplishments and goals. Deliver presentations. Assist in the development and implementation of goals, objectives, policies, process and procedures necessary to provide economic development services. Design, establish and maintain an organizational structure and staffing to effectively accomplish the division's goals and objectives. Assist in development of budget. Monitor and approve expenditures. Supervise directly and through subordinate supervisors. Involves: Participate, authorize, or approve the hiring of staff. Schedule, assign, and review work. Appraise employee performance and review evaluations by subordinate supervisors. Provide for training and development. Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. As appointing authority, interview applicants and recommend hire, terminate, transfer, discipline, and assign merit pay or other employee status changes. General Information How to Apply To be considered, candidates must complete an online application. Candidates are encouraged to attach a cover letter and comprehensive résumé to their application. This position is open until filled; interested applicants are strongly encouraged to apply by October 15, 2024. For the complete job specification click here. The starting salary, based on the successful candidate’s qualifications and experience, will range from $150,000 to $165,000 plus an outstanding benefits package. Click here to access our recruitment brochure! For more information, please contact Human Resources Manager Erica Salamanca Salamancae@elpasotexas.gov or call (915) 212-1244. Determined by agreement Closing Date/Time: Continuous
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Position posted until filled: Reports to: Senior Policy Advisor to the Mayor, Strategic Partnerships and Strategic Initiatives Salary: $65,000 to $85,000 annually. (commensurate with experience) SUMMARY : The City of Atlanta Mayor’s Office seeks a business manager to support the functions of senior leaders and their teams within the Office of the Chief Policy Officer. The successful candidate will be a self-starter, with exceptional project management, administrative, financial, and communications skills. This position will provide crucial administrative and operational support for the small, but nimble, team within the Office of the Chief Policy Officer. The successful candidate will be primarily responsible for executing business and operational activities across the team’s 5+ divisions, overseeing internal administrative processes, coordinating between City departments to ensure the Office’s goals are met, and providing executive assistance to the Mayor’s Senior Policy Advisors. POSITION DESCRIPTION: The City of Atlanta Mayor’s Office seeks a business manager to support the functions of senior leaders and their teams within the Office of the Chief Policy Officer. The successful candidate will be a self-starter, with exceptional project management, administrative, financial, and communications skills. This position will provide crucial administrative and operational support for the small, but nimble, team within the Office of the Chief Policy Officer. The successful candidate will be primarily responsible for executing business and operational activities across the team’s 5+ divisions, overseeing internal administrative processes, coordinating between City departments to ensure the Office’s goals are met, and providing executive assistance to the Mayor’s Senior Policy Advisors. The successful candidate will have experience working in an office environment, performing administrative duties, and providing support to executives. Housed within the Mayor’s Office and reporting to the City’s Chief Policy Officer, the Office of the Chief Policy Officer is charged with driving meaningful progress and tangible results on the Administration’s top priorities, in partnership with City departments and external partners. Early in his administration, Mayor Andre Dickens announced the creation of this new team to lead implementation of his policy agenda under the leadership of Senior Advisor to the Mayor and Chief Policy Officer, Courtney English. This team utilizes its unique position within City government to address Atlanta’s most pressing equity challenges swiftly, strategically, and proactively. The Office includes teams focused on affordable housing, youth development and education, neighborhood empowerment and place-based change, and strategic partnerships and strategic initiatives. As a Business Manager within this Office’s team, your work will touch each of the office’s divisions, providing the operational and administrative support critical to implementing the team’s work. Assignments typically will include working directly with the Senior Policy Advisors and their teams to swiftly procure goods and services, complete human resources activities, and develop, manage, and track multiple budgets. Additionally, this person will provide Executive Assistance to several senior team members, coordinating scheduling, maintaining calendars, completing required City of Atlanta operational procedures, serving as a liaison between City departments and Office teams on business processes, and managing the prioritization of tasks and projects for Office teams. Examples may include fielding requests for meetings and drafting communication on behalf of an advisor, overseeing the necessary procurement steps to purchase goods or services for the Team, coordinating and managing Team events, and coordinating the steps needed to finalize legislation put forth from our Office. The successful candidate will have demonstrated experience in project management, administrative support, operations, executive-level communication, accounting, logistics, and/or business operations. They are detail-oriented team players willing to roll their sleeves up and dig in at a moment’s notice. The successful candidate will operate with excellence in high-stakes, high-pressure environments and be adaptable to managing multiple priorities and tasks. RESPONSIBILITIES: Under the supervision of the Senior Advisor for Strategic Partnerships and Strategic Initiatives, the Business Coordinator’s key responsibilities will include: Executive Assistance: Provide administrative and operational support to the Office of the Chief Policy Officer. The amount of support needed may vary between divisions and projects, depending on current capacities, staffing, and project needs. Initial activities and assignments may include: Provide scheduling support to Senior Policy Advisors, including scheduling meetings and communicating with external parties. Exercise discretion in committing time and evaluating needs. When needed, manage Advisors’ travel logistics and activities, including accommodations, flights, and other rentals. Coordinate calendars and prioritization in partnership with the Executive Assistant to the Chief Policy Officer and other key internal colleagues. Budget and Procurement Management: Manage critical financial and procurement processes for the Office of the Chief Policy Officer. Critical responsibilities will include: Execute required procurement processes in accordance with City code and project timelines, in coordination with Senior Policy Advisors and their teams and with relevant internal departments. Project-manage the team’s budget(s), including coordinating development of the annual budget, performing regular accounting and compliance functions, working with team leadership to ensure appropriate and balanced resourcing across divisions, and managing funding allocations. These responsibilities include maintaining financial records, funding source information, and tracking expenses. Liaise with relevant business management, financial, and procurement staff, building healthy relationships and maintaining cutting-edge knowledge of City procedures and policies. Administrative Support: Provide support in task management for Team leaders, monitoring upcoming deadlines and prioritization of tasks. Maintain an overarching, high-level project management system for the Chief Policy Officer and team, providing a “quick glance” overview of the team’s projects, portfolio, and any gaps or areas of concern. Track the team’s overall KPIs and evaluation metrics on an ongoing basis. Events Management: Support the execution of internal and external events for the Team. Past examples include mayoral convenings and partner summits, Team retreats, and other large-scale events. Activities will include: Identify and gather necessary resources and stakeholders to execute the event. Manage internal processes and resources necessary to produce the event (e.g., internal and external communications, invitations management, security plans, registration systems, vendor management, event design and décor, logistical plans, etc.). Support the management of the day-of event production. Manage after-event reports, evaluation, and follow-up communications. Assist in the onboarding, training, and ongoing assistance to the Team on business policies and practices. Manage human resources-related processes, including facilitating required processes for hiring and onboarding new employees, providing equipment, legislation, etc. Attend and set-up meetings as needed, including notetaking and follow-up where appropriate. Qualifications: The ideal candidate is ready to work in a high-energy, openly collaborative, and team-oriented work environment. The successful candidate will have demonstrated experience in business management, administrative support, finance or accounting, business operations, and/or events management. You may be a good fit for this role if you fit some combination of the following characteristics: You have shown that you can manage or support the delivery of both medium and large-scale projects on time and within budget. You are an adept project manager, able to motivate and hold accountable diverse, cross-functional teams. You have previous work experience on fast-paced teams with multiple priorities and objectives, and you know how to prioritize multiple simultaneous, sometimes conflicting work streams. You are extraordinarily organized and detail-oriented, with a proven track record of moving projects successfully from vision to fruition. You are comfortable interacting with high-level executives and operating in a fast-moving, sometimes ambiguous environment. You are a values-driven leader who shares our commitment to equity, resilience, and to serving the most vulnerable among us. You know how to read and work with people, facilitating large, diverse groups to reach creative solutions that work for everyone. You can get along with anyone, building relationships with a wide variety of personalities. You can manage your own time well, prioritizing the most urgent tasks and supporting others to do the same. You have a resourceful, can-do attitude that seeks to find solutions with constrained resources. You take the initiative to find new or better ways of delivering on project goals. You’re a self-starter who looks for opportunities to contribute and seeks out growth opportunities. Additionally, the ideal candidate brings experience and expertise in any combination of the following to the role: Government procurement and budgeting processes City legislative processes Budget and financial management Maintaining calendars and scheduling requests Medium- to large-scale project management Events planning and production Organizational development and operations Minimum qualifications include: Bachelor’s degree or comparable experience Approximately 2-4 years or more of executive assistance or business management experience; with a strong preference for experience in supporting a senior executive or team. Exceptional problem-solving skills with an ability to anticipate challenges and develop solutions on deadline. Ability to maintain financial records with accuracy and facilitate basic accounting and budgeting practices. Strong attention to detail. Enterprising, resourceful results-oriented approach to work. Ability to prioritize among competing needs and opportunities and manage multiple projects or work streams at the same time. Proficiency in Microsoft Office and an aptitude for learning new software and systems, including productivity tools. Ability to thoughtfully communicate, both verbally and in writing, with and respectfully engage diverse stakeholders to meet an objective.
Jul 14, 2024
Full Time
Position posted until filled: Reports to: Senior Policy Advisor to the Mayor, Strategic Partnerships and Strategic Initiatives Salary: $65,000 to $85,000 annually. (commensurate with experience) SUMMARY : The City of Atlanta Mayor’s Office seeks a business manager to support the functions of senior leaders and their teams within the Office of the Chief Policy Officer. The successful candidate will be a self-starter, with exceptional project management, administrative, financial, and communications skills. This position will provide crucial administrative and operational support for the small, but nimble, team within the Office of the Chief Policy Officer. The successful candidate will be primarily responsible for executing business and operational activities across the team’s 5+ divisions, overseeing internal administrative processes, coordinating between City departments to ensure the Office’s goals are met, and providing executive assistance to the Mayor’s Senior Policy Advisors. POSITION DESCRIPTION: The City of Atlanta Mayor’s Office seeks a business manager to support the functions of senior leaders and their teams within the Office of the Chief Policy Officer. The successful candidate will be a self-starter, with exceptional project management, administrative, financial, and communications skills. This position will provide crucial administrative and operational support for the small, but nimble, team within the Office of the Chief Policy Officer. The successful candidate will be primarily responsible for executing business and operational activities across the team’s 5+ divisions, overseeing internal administrative processes, coordinating between City departments to ensure the Office’s goals are met, and providing executive assistance to the Mayor’s Senior Policy Advisors. The successful candidate will have experience working in an office environment, performing administrative duties, and providing support to executives. Housed within the Mayor’s Office and reporting to the City’s Chief Policy Officer, the Office of the Chief Policy Officer is charged with driving meaningful progress and tangible results on the Administration’s top priorities, in partnership with City departments and external partners. Early in his administration, Mayor Andre Dickens announced the creation of this new team to lead implementation of his policy agenda under the leadership of Senior Advisor to the Mayor and Chief Policy Officer, Courtney English. This team utilizes its unique position within City government to address Atlanta’s most pressing equity challenges swiftly, strategically, and proactively. The Office includes teams focused on affordable housing, youth development and education, neighborhood empowerment and place-based change, and strategic partnerships and strategic initiatives. As a Business Manager within this Office’s team, your work will touch each of the office’s divisions, providing the operational and administrative support critical to implementing the team’s work. Assignments typically will include working directly with the Senior Policy Advisors and their teams to swiftly procure goods and services, complete human resources activities, and develop, manage, and track multiple budgets. Additionally, this person will provide Executive Assistance to several senior team members, coordinating scheduling, maintaining calendars, completing required City of Atlanta operational procedures, serving as a liaison between City departments and Office teams on business processes, and managing the prioritization of tasks and projects for Office teams. Examples may include fielding requests for meetings and drafting communication on behalf of an advisor, overseeing the necessary procurement steps to purchase goods or services for the Team, coordinating and managing Team events, and coordinating the steps needed to finalize legislation put forth from our Office. The successful candidate will have demonstrated experience in project management, administrative support, operations, executive-level communication, accounting, logistics, and/or business operations. They are detail-oriented team players willing to roll their sleeves up and dig in at a moment’s notice. The successful candidate will operate with excellence in high-stakes, high-pressure environments and be adaptable to managing multiple priorities and tasks. RESPONSIBILITIES: Under the supervision of the Senior Advisor for Strategic Partnerships and Strategic Initiatives, the Business Coordinator’s key responsibilities will include: Executive Assistance: Provide administrative and operational support to the Office of the Chief Policy Officer. The amount of support needed may vary between divisions and projects, depending on current capacities, staffing, and project needs. Initial activities and assignments may include: Provide scheduling support to Senior Policy Advisors, including scheduling meetings and communicating with external parties. Exercise discretion in committing time and evaluating needs. When needed, manage Advisors’ travel logistics and activities, including accommodations, flights, and other rentals. Coordinate calendars and prioritization in partnership with the Executive Assistant to the Chief Policy Officer and other key internal colleagues. Budget and Procurement Management: Manage critical financial and procurement processes for the Office of the Chief Policy Officer. Critical responsibilities will include: Execute required procurement processes in accordance with City code and project timelines, in coordination with Senior Policy Advisors and their teams and with relevant internal departments. Project-manage the team’s budget(s), including coordinating development of the annual budget, performing regular accounting and compliance functions, working with team leadership to ensure appropriate and balanced resourcing across divisions, and managing funding allocations. These responsibilities include maintaining financial records, funding source information, and tracking expenses. Liaise with relevant business management, financial, and procurement staff, building healthy relationships and maintaining cutting-edge knowledge of City procedures and policies. Administrative Support: Provide support in task management for Team leaders, monitoring upcoming deadlines and prioritization of tasks. Maintain an overarching, high-level project management system for the Chief Policy Officer and team, providing a “quick glance” overview of the team’s projects, portfolio, and any gaps or areas of concern. Track the team’s overall KPIs and evaluation metrics on an ongoing basis. Events Management: Support the execution of internal and external events for the Team. Past examples include mayoral convenings and partner summits, Team retreats, and other large-scale events. Activities will include: Identify and gather necessary resources and stakeholders to execute the event. Manage internal processes and resources necessary to produce the event (e.g., internal and external communications, invitations management, security plans, registration systems, vendor management, event design and décor, logistical plans, etc.). Support the management of the day-of event production. Manage after-event reports, evaluation, and follow-up communications. Assist in the onboarding, training, and ongoing assistance to the Team on business policies and practices. Manage human resources-related processes, including facilitating required processes for hiring and onboarding new employees, providing equipment, legislation, etc. Attend and set-up meetings as needed, including notetaking and follow-up where appropriate. Qualifications: The ideal candidate is ready to work in a high-energy, openly collaborative, and team-oriented work environment. The successful candidate will have demonstrated experience in business management, administrative support, finance or accounting, business operations, and/or events management. You may be a good fit for this role if you fit some combination of the following characteristics: You have shown that you can manage or support the delivery of both medium and large-scale projects on time and within budget. You are an adept project manager, able to motivate and hold accountable diverse, cross-functional teams. You have previous work experience on fast-paced teams with multiple priorities and objectives, and you know how to prioritize multiple simultaneous, sometimes conflicting work streams. You are extraordinarily organized and detail-oriented, with a proven track record of moving projects successfully from vision to fruition. You are comfortable interacting with high-level executives and operating in a fast-moving, sometimes ambiguous environment. You are a values-driven leader who shares our commitment to equity, resilience, and to serving the most vulnerable among us. You know how to read and work with people, facilitating large, diverse groups to reach creative solutions that work for everyone. You can get along with anyone, building relationships with a wide variety of personalities. You can manage your own time well, prioritizing the most urgent tasks and supporting others to do the same. You have a resourceful, can-do attitude that seeks to find solutions with constrained resources. You take the initiative to find new or better ways of delivering on project goals. You’re a self-starter who looks for opportunities to contribute and seeks out growth opportunities. Additionally, the ideal candidate brings experience and expertise in any combination of the following to the role: Government procurement and budgeting processes City legislative processes Budget and financial management Maintaining calendars and scheduling requests Medium- to large-scale project management Events planning and production Organizational development and operations Minimum qualifications include: Bachelor’s degree or comparable experience Approximately 2-4 years or more of executive assistance or business management experience; with a strong preference for experience in supporting a senior executive or team. Exceptional problem-solving skills with an ability to anticipate challenges and develop solutions on deadline. Ability to maintain financial records with accuracy and facilitate basic accounting and budgeting practices. Strong attention to detail. Enterprising, resourceful results-oriented approach to work. Ability to prioritize among competing needs and opportunities and manage multiple projects or work streams at the same time. Proficiency in Microsoft Office and an aptitude for learning new software and systems, including productivity tools. Ability to thoughtfully communicate, both verbally and in writing, with and respectfully engage diverse stakeholders to meet an objective.