LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER Y4629N FILING START DATE February 13, 2024 at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without notice. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Manages the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Essential Job Functions Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA) Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization. Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives. Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias. Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS/facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved. Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics. Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care. Advise facility executive leadership on critical issues related to EDIA program implementation and progress. Remain current on best practices and incorporate changes into EDIA initiatives within the facility/division. Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director. Employee Engagement Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission. Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction. Oversees development and implementation of facility Wellness programs. Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values/culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace. Partners with labor partners to develop internal communications that keep employees informed of campus activities. Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals. Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives. Community Engagement Plans, directs, and coordinates the activities of community engagement and community communication programs. Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities. Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services. Public Relations Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements. Manages public information and external information requests. Directs internal communication efforts, including internal publications and messaging campaigns. Coordinates correspondence related to public information requests. Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters. Requirements SPECIALTY REQUIREMENTS: Four (4) years of experience in a highly responsible staff capacity* analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health** or higher. *Highly responsible staff capacity in the County of Los Angeles is defined as: staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter. **Experience at the level of Senior Staff Analyst, Health Services within the Los Angeles County is defined as : Supervises a team of analysts providing technical and consultative service to management in major health service areas. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light: This class includes administrative positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: A master’s degree*** from an accredited college or university in Business, Public Health, Public Health Administration, Public Administration, Social Work, or a closely related field. Additional years of supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health, or higher, analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization- in excess of the Selection Requirements. ***To receive credit for any type of college degree, you must attach a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or via email to oramirez@dhs.lacounty.gov within 7 calendar days of filing your application online. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add oramirez@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Oscar Ramirez, Exam Analyst Telephone Number: (213) 288-7000 oramirez@dhs.lacounty.gov For detailed information, please click here
Jul 14, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER Y4629N FILING START DATE February 13, 2024 at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without notice. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Manages the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Essential Job Functions Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA) Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization. Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives. Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias. Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS/facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved. Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics. Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care. Advise facility executive leadership on critical issues related to EDIA program implementation and progress. Remain current on best practices and incorporate changes into EDIA initiatives within the facility/division. Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director. Employee Engagement Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission. Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction. Oversees development and implementation of facility Wellness programs. Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values/culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace. Partners with labor partners to develop internal communications that keep employees informed of campus activities. Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals. Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives. Community Engagement Plans, directs, and coordinates the activities of community engagement and community communication programs. Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities. Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services. Public Relations Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements. Manages public information and external information requests. Directs internal communication efforts, including internal publications and messaging campaigns. Coordinates correspondence related to public information requests. Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters. Requirements SPECIALTY REQUIREMENTS: Four (4) years of experience in a highly responsible staff capacity* analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health** or higher. *Highly responsible staff capacity in the County of Los Angeles is defined as: staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter. **Experience at the level of Senior Staff Analyst, Health Services within the Los Angeles County is defined as : Supervises a team of analysts providing technical and consultative service to management in major health service areas. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light: This class includes administrative positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: A master’s degree*** from an accredited college or university in Business, Public Health, Public Health Administration, Public Administration, Social Work, or a closely related field. Additional years of supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health, or higher, analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization- in excess of the Selection Requirements. ***To receive credit for any type of college degree, you must attach a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or via email to oramirez@dhs.lacounty.gov within 7 calendar days of filing your application online. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add oramirez@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Oscar Ramirez, Exam Analyst Telephone Number: (213) 288-7000 oramirez@dhs.lacounty.gov For detailed information, please click here
CITY OF CLAREMONT, CA
Claremont, California, United States
City of Claremont Interested applicants should appl y immediatel y ! About the City of Claremont: The City of Claremont is a suburb of Los Angeles that is unlike any community in Southern California. Sunset Ma g azine named Claremont "The Best Suburb in the West." Mone y Ma g azine listed Claremont as one of the "Best Places to Live." The City has won awards in environmental stewardship, municipal budgeting, urban planning, and recreational programming. Being the best is a philosophy Claremont employees put into practice every day. The City has a reputation for being a premier city in California, with cutting edge programs and a dedication to the public engagement process. If you are considering working for the City of Claremont, ask yourself.... Do you have the passion, drive, and commitment to succeed in a fast-paced, service-driven environment? The City of Claremont produces innovative programs that are setting the bar for municipalities across the country. Do you enjoy a challenging environment that will push you to be the best in your field? If you answered YES to these questions, then consider applying to be our Human Resources Manager! About the Department/Division: The Human Resources Manager is an integral member of the City’s Administrative Services Department in the Human Resources Division. The Administrative Services Department is comprised of the City Manager's Office, City Clerk's Office, Human Resources, Information Technology Services, and Public Information. The Administrative Services Department is responsible for the day-to-day operations of City government and implements the City Council policy direction. Furthermore, the Administrative Services Department is responsible for providing overall project supervision and promotes organizational stability through financial and human resources management. The Human Resources Division oversees the hiring of all City employees; benefits administration; employee training and events; and compliance with labor laws and best practices. The Human Resources Division consists of the Human Resources Manager and a Human Resources Specialist. Recruitment Timeline: The application filing period is continuous but may close at any time once a sufficient number of applications are received. Please apply immediately! The Position About the Position: Under general direction, the Human Resources Manager will plan, coordinate, and review the operations and activities of the Human Resources Division. The Human Resources Manager will assume responsibility for all activities relating to recruitment and selection, safety and training, classification and compensation administration, health and welfare benefits programs, deferred compensation and other City supplemental benefits, workers’ compensation, and Diversity, Equity, and Inclusion (DEI) programs. Other duties will include, but are not limited to: advising managers and staff on personnel policies and procedures; employee relations; talent management and development; employee engagement and retention programs; preparing and administering the division budget; assisting with labor relations by gathering data as needed and by performing various duties associated with the negotiation process; developing, interpreting, and applying memoranda of understanding, and administering the classification and compensation program. directing the performance evaluation program; developing and implementing division goals, objectives, policies, and priorities; coordinating workers' compensation claims and reports with the City’s third-party administrator, including industrial disability retirements; developing and implementing Citywide training programs; health and welfare benefits programs administration, including the procurement and recommendation of providers and plans, coordinating annual health benefits open enrollment activities; and recordkeeping on service indicators, such as number of recruitments, applicants, new hires, terminations, and related data for both full and part-time employees. The Human Resources Manager is a full-time, exempt position. The regular office hours for this position are 7:30 a.m. to 6:00 p.m., Monday through Thursday. Some evening hours will be required to attend City Council and/or other meetings and events. Ideal Candidate Education and Experience: The Human Resources Manager will have five (5) years of progressively responsible professional experience in human resources/personnel, including at least one (1) year of supervisory experience. A bachelor’s degree from an accredited college or university in public administration, business administration, human resources/personnel, or a closely related field and a valid California Driver's License are required. A master’s degree is highly desirable. Ke y Abilities: The City is looking for a Human Resources Manager who has extensive human resources experience, including benefits administration, recruitment and selection processes, classification and compensation administration, budget preparation and analysis, organizational development and succession planning, workplace safety, workers’ compensation, leave management, and employee training and development. They will have strong knowledge of federal and state laws affecting human resources policies, practices, and procedures. The Human Resources Manager will be able to communicate effectively and persuasively in both oral and written communications such as public reports which, includes presentations at City Council meetings. The ideal candidate is a team-oriented professional with the organizational experience to be hands-on in performing a variety of human resources functions. They will serve as a resource to all City managers and departments and will be responsible for coordinating division activities with City staff as well as with staff from outside agencies. They must have the ability to establish, maintain, and foster positive and effective working relationships. The Human Resources Manager shall be proficient in the use of a personal computer, laptop, and iPad, and peripherals, and must have the ability to successfully use them and related software programs in the course of their regular duties, including the preparation of agenda reports, PowerPoint presentations, and correspondence with staff, community members, outside agencies and other stakeholders. Additional Information Compensation and Benefits: The Personnel Services Manager offers a highly competitive salary with an attractive and competitive benefit package as outlined below. The starting salary for this position will be based on the competitive labor market and the successful candidate's qualifications and experience. Some of the benefits for this position include: 3% Negotiated Salary Increase effective 7/1/25 and 7/1/26 2% at 55 PERS retirement (Classic Members) and 2% at 62 PERS retirement (New Members) City paid contribution of $1,500 towards medical, dental, vision, and other ancillary benefits 96-160 hours of vacation based on years of service 10 paid holidays and 18.5 hours of floating holiday per calendar year 140 hours of administrative leave per calendar year 96 hours of sick leave per calendar year (you may also bring up to 200 hours of unused sick leave from your current employer) $350 Auto Allowance per month $75,000 life insurance coverage for employee and $10,000 life insurance coverage for each eligible dependent City-paid Employee Assistance Program (EAP) Appl y Toda y ! If you are interested in this position, please submit your application online. A resume and cover letter are re q uired . The resume and cover letter do not take the place of the application form. Please complete all sections of the application form thoroughly and completely. This recruitment may close at any time once a sufficient number of applications are received. Reasonable Accommodation: The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted. Equal Opportunity Employer: The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. Questions and In q uiries can be directed to: Heidi Tanner, Human Resources Specialist E-mail: htanner@ci.claremont.ca.us Telephone: (909) 399-5450 City of Claremont Employees in CMA are entitled to the following benefits: HEALTH, WELFARE, AND SAVINGS BENEFIT: The City shall contribute$1,500 per month towards any offered health plans, dental plans, and vision plans. HEALTH INSURANCE: The City offers a number of health plans through KeenanInsurance. DENTAL INSURANCE: The City offers a choice of two dental plans. One is an indemnity plan, which allows you to go to the dentist of your choice (no orthodontia coverage). The other is a direct service plan in which you must select and receive care at one of the dental offices or centers provided by the plan (orthodontia coverage). VISION INSURANCE: The City also offers enrollment in a vision plan, which provides a vision examination each year and lenses and frames or contacts every year. LIFE INSURANCE: Employees receive a life insurance policy of $75,000 for themselves and $10,000 for any dependents you elect to insure. There are also optional insurance programs which can be taken with an employee if they leave City service. FLEXIBLE BENEFIT PLAN (SECTION 125): Claremont offers a flexible benefit plan which allows employees to pay for certain expenses (child care, unreimbursed medical expenses, and insurance premiums) with pre-tax dollars. VACATION: Employees are entitled to a paid vacation of 96 hours following one year of employment. (employees may take accrued vacation after six months of employment). From the second year of employment until completion of the ninth year, employees are entitled to 120 hours of paid vacation. Beginning with the tenth year, and every year thereafter, employees are entitled to 160 hours of vacation. A one time, 80-hour longevity leave bonus is given to an employee on their service anniversary date at the 10th, 15th, 20th, 25th, 30th, 35th, etc. years of service. SICK LEAVE: Employees shallaccrue eight hours of sick leave per month. New employees may bring with them up to 200 hours of accrued sick leave from their previous agency if their previous employer did not otherwise compensate them. New employees must provide documentation from their previous employer verifying their uncompensated sick leave hours. ADMINISTRATIVE LEAVE: Employees receive 140hours of administrative leave per calendar year in recognition of the frequent requirement to work evenings, weekends and holidays in excess of 38 hours per week. Employees may receive cash compensation on the pay date closest to December 1st (or as soon thereafter) of each calendar year for up to 40 hours of unused administrative leave if they have used a minimum of 40 hours of administrative leave in the calendar year. JURY LEAVE: Employees required to serve on a jury are entitled to their regular compensation for up to 76 hours. HOLIDAYS/FLOATING HOLIDAY HOURS: All Unit employees shall receive 18.5 floating holiday hours each calendar year. In addition, employees shall be entitled to the following holidays with pay each calendar year. Each holiday shall be valued at 9.5 hours. New Year's Day (January 1) Martin Luther King's Birthday (The third Monday in January) Presidents' Birthday (The third Monday in February) Memorial Day (The last Monday in May) Juneteenth (June 19th) Independence Day (July 4th) Labor Day (The first Monday in September) Veteran's Day (November 11th) Thanksgiving Day Christmas Day (December 25th) Employees shall receive additional floating holiday hours when any of the ten (10) holidyas fall on the employee's scheduled day off work. For example, with a Monday through Thursday schedule, any holiday that falls on a Friday, Saturday, or Sunday shall be converted from 9.5 holiday hours to 9.5 floating holiday hours. RETIREMENT: Safety (Sworn) PERS Plan Formula The City shall provide the 3% @ 50 plan to all safety employees enrolled in the PERS plan prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 3% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2.7% @ 57. Miscellaneous (Non-Sworn) PERS Plan Formula The City shall provide the 2.5% @ 55 PERS contract option to current miscellaneous employees hired prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 2% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2% @ 62. Employee PERS Contribution Safety employees hired prior to March 19, 2012 and hired into the Two Tier of 3% @ 55 retirement plan shall contribute 9% towards their PERS member contributions. Safety employees hired in the Third Tier of 2.7% @ 57, shall contribute 13% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. Miscellaneous employees hired prior to March 19, 2012 shall contribute 8% towards their PERS member contributions. Employees receiving the Second Tier PERS Benefit formula of 2% @ 55 shall contribute 7% towards their PERS member contributions. Employees receiving the Third Tier PERS benefit formula of 2% @ 62 shall contribute 6.5% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. PERS Highest Pension Calculation Compensation Period - The City shall continue to provide the Single Highest One Year Final Compensation Pension calculation benefit to current miscellaneous employees hired prior to March 19, 2012. Employees hired after March 19, 2012 shall receive the Three Year Final Compensation calculation benefit. The City shall provide miscellaneous and safety employees with the following benefits/provisions: Credit for unused sick leave (Government Code Section 20965). 1959 Survivor Benefit (Third Level benefits) DEFERRED COMPENSATION PLAN: Employees have the opportunity to participate in a supplemental retirement savings plan offered through MissionSquare. Through tax-deferred payroll deductions, employees are eligible to deposit funds into their account, up to the maximum allowed by law. Participation in this program: Shelters a portion of your salary from income taxes; Invests in high-performing funds yielding tax-deferred earnings; Provides a superior tool for retirement planning and savings. DEFERRED COMPENSATION RETENTION INCENTIVE PROGRAM: This program was established to provide tenure and savings incentives for management employees. Beginning with the employee's third consecutive year of service, the City will match up to one percent of their base pay, payable into their deferred compensation account. This percentage increases to two percent at the beginning of their fifth year, three percent at the beginning of their sixth year, four percent at the beginning of their eighth year, and five percent at the beginning of their tenth year. SEVERANCE: Employee shall receive 60 days notification in advance of layoff and up to six months severance in the event of involuntary separations. LONG-TERM DISABILITY: The City provides a long-term disability plan. This benefit is in case an employee sustains a non-work-related illness or injury that results in their inability to work for a long period of time. In this event, an employee will receive 66.66% of their base pay after 60 days, and continued payment until they are medically able to return to work, or they reach the age of 65, whichever comes first (maximum of $8,000 per month). TUITION REIMBURSEMENT: Employees may participate in the City's tuition reimbursement program. The amount of reimbursement will be up to $1,500 per fiscal year. Reimbursable items include registration, tuition, textbooks, and parking. CREDIT UNION MEMBERSHIP: Employees are eligible for membership in the F & A Federal Credit Union. F & A offers a wide variety of services, including checking and savings accounts and all types of loans (automobile, vacation, personal, first and second home mortgages, and more!). EMPLOYEE ASSISTANCE PROGRAM (EAP): The City cares about the emotional and physical well-being of its employees and their families and offers a City paid Employee Assistance Program. AUTO ALLOWANCE: Department Heads and Division Heads who have a personal vehicle at the work site available for use and provide proof of automobile insurance to Personnel are eligible to receive a monthly auto allowance. Department Heads shall receive $450 per month and Division Heads shall receive $350 per month. DIRECT DEPOSIT PAYROLL: Employees may authorize the automatic deposit of their paycheck into their checking, savings, or credit union account. Revised: July 2024 Closing Date/Time: Continuous
Sep 06, 2024
Full Time
City of Claremont Interested applicants should appl y immediatel y ! About the City of Claremont: The City of Claremont is a suburb of Los Angeles that is unlike any community in Southern California. Sunset Ma g azine named Claremont "The Best Suburb in the West." Mone y Ma g azine listed Claremont as one of the "Best Places to Live." The City has won awards in environmental stewardship, municipal budgeting, urban planning, and recreational programming. Being the best is a philosophy Claremont employees put into practice every day. The City has a reputation for being a premier city in California, with cutting edge programs and a dedication to the public engagement process. If you are considering working for the City of Claremont, ask yourself.... Do you have the passion, drive, and commitment to succeed in a fast-paced, service-driven environment? The City of Claremont produces innovative programs that are setting the bar for municipalities across the country. Do you enjoy a challenging environment that will push you to be the best in your field? If you answered YES to these questions, then consider applying to be our Human Resources Manager! About the Department/Division: The Human Resources Manager is an integral member of the City’s Administrative Services Department in the Human Resources Division. The Administrative Services Department is comprised of the City Manager's Office, City Clerk's Office, Human Resources, Information Technology Services, and Public Information. The Administrative Services Department is responsible for the day-to-day operations of City government and implements the City Council policy direction. Furthermore, the Administrative Services Department is responsible for providing overall project supervision and promotes organizational stability through financial and human resources management. The Human Resources Division oversees the hiring of all City employees; benefits administration; employee training and events; and compliance with labor laws and best practices. The Human Resources Division consists of the Human Resources Manager and a Human Resources Specialist. Recruitment Timeline: The application filing period is continuous but may close at any time once a sufficient number of applications are received. Please apply immediately! The Position About the Position: Under general direction, the Human Resources Manager will plan, coordinate, and review the operations and activities of the Human Resources Division. The Human Resources Manager will assume responsibility for all activities relating to recruitment and selection, safety and training, classification and compensation administration, health and welfare benefits programs, deferred compensation and other City supplemental benefits, workers’ compensation, and Diversity, Equity, and Inclusion (DEI) programs. Other duties will include, but are not limited to: advising managers and staff on personnel policies and procedures; employee relations; talent management and development; employee engagement and retention programs; preparing and administering the division budget; assisting with labor relations by gathering data as needed and by performing various duties associated with the negotiation process; developing, interpreting, and applying memoranda of understanding, and administering the classification and compensation program. directing the performance evaluation program; developing and implementing division goals, objectives, policies, and priorities; coordinating workers' compensation claims and reports with the City’s third-party administrator, including industrial disability retirements; developing and implementing Citywide training programs; health and welfare benefits programs administration, including the procurement and recommendation of providers and plans, coordinating annual health benefits open enrollment activities; and recordkeeping on service indicators, such as number of recruitments, applicants, new hires, terminations, and related data for both full and part-time employees. The Human Resources Manager is a full-time, exempt position. The regular office hours for this position are 7:30 a.m. to 6:00 p.m., Monday through Thursday. Some evening hours will be required to attend City Council and/or other meetings and events. Ideal Candidate Education and Experience: The Human Resources Manager will have five (5) years of progressively responsible professional experience in human resources/personnel, including at least one (1) year of supervisory experience. A bachelor’s degree from an accredited college or university in public administration, business administration, human resources/personnel, or a closely related field and a valid California Driver's License are required. A master’s degree is highly desirable. Ke y Abilities: The City is looking for a Human Resources Manager who has extensive human resources experience, including benefits administration, recruitment and selection processes, classification and compensation administration, budget preparation and analysis, organizational development and succession planning, workplace safety, workers’ compensation, leave management, and employee training and development. They will have strong knowledge of federal and state laws affecting human resources policies, practices, and procedures. The Human Resources Manager will be able to communicate effectively and persuasively in both oral and written communications such as public reports which, includes presentations at City Council meetings. The ideal candidate is a team-oriented professional with the organizational experience to be hands-on in performing a variety of human resources functions. They will serve as a resource to all City managers and departments and will be responsible for coordinating division activities with City staff as well as with staff from outside agencies. They must have the ability to establish, maintain, and foster positive and effective working relationships. The Human Resources Manager shall be proficient in the use of a personal computer, laptop, and iPad, and peripherals, and must have the ability to successfully use them and related software programs in the course of their regular duties, including the preparation of agenda reports, PowerPoint presentations, and correspondence with staff, community members, outside agencies and other stakeholders. Additional Information Compensation and Benefits: The Personnel Services Manager offers a highly competitive salary with an attractive and competitive benefit package as outlined below. The starting salary for this position will be based on the competitive labor market and the successful candidate's qualifications and experience. Some of the benefits for this position include: 3% Negotiated Salary Increase effective 7/1/25 and 7/1/26 2% at 55 PERS retirement (Classic Members) and 2% at 62 PERS retirement (New Members) City paid contribution of $1,500 towards medical, dental, vision, and other ancillary benefits 96-160 hours of vacation based on years of service 10 paid holidays and 18.5 hours of floating holiday per calendar year 140 hours of administrative leave per calendar year 96 hours of sick leave per calendar year (you may also bring up to 200 hours of unused sick leave from your current employer) $350 Auto Allowance per month $75,000 life insurance coverage for employee and $10,000 life insurance coverage for each eligible dependent City-paid Employee Assistance Program (EAP) Appl y Toda y ! If you are interested in this position, please submit your application online. A resume and cover letter are re q uired . The resume and cover letter do not take the place of the application form. Please complete all sections of the application form thoroughly and completely. This recruitment may close at any time once a sufficient number of applications are received. Reasonable Accommodation: The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted. Equal Opportunity Employer: The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. Questions and In q uiries can be directed to: Heidi Tanner, Human Resources Specialist E-mail: htanner@ci.claremont.ca.us Telephone: (909) 399-5450 City of Claremont Employees in CMA are entitled to the following benefits: HEALTH, WELFARE, AND SAVINGS BENEFIT: The City shall contribute$1,500 per month towards any offered health plans, dental plans, and vision plans. HEALTH INSURANCE: The City offers a number of health plans through KeenanInsurance. DENTAL INSURANCE: The City offers a choice of two dental plans. One is an indemnity plan, which allows you to go to the dentist of your choice (no orthodontia coverage). The other is a direct service plan in which you must select and receive care at one of the dental offices or centers provided by the plan (orthodontia coverage). VISION INSURANCE: The City also offers enrollment in a vision plan, which provides a vision examination each year and lenses and frames or contacts every year. LIFE INSURANCE: Employees receive a life insurance policy of $75,000 for themselves and $10,000 for any dependents you elect to insure. There are also optional insurance programs which can be taken with an employee if they leave City service. FLEXIBLE BENEFIT PLAN (SECTION 125): Claremont offers a flexible benefit plan which allows employees to pay for certain expenses (child care, unreimbursed medical expenses, and insurance premiums) with pre-tax dollars. VACATION: Employees are entitled to a paid vacation of 96 hours following one year of employment. (employees may take accrued vacation after six months of employment). From the second year of employment until completion of the ninth year, employees are entitled to 120 hours of paid vacation. Beginning with the tenth year, and every year thereafter, employees are entitled to 160 hours of vacation. A one time, 80-hour longevity leave bonus is given to an employee on their service anniversary date at the 10th, 15th, 20th, 25th, 30th, 35th, etc. years of service. SICK LEAVE: Employees shallaccrue eight hours of sick leave per month. New employees may bring with them up to 200 hours of accrued sick leave from their previous agency if their previous employer did not otherwise compensate them. New employees must provide documentation from their previous employer verifying their uncompensated sick leave hours. ADMINISTRATIVE LEAVE: Employees receive 140hours of administrative leave per calendar year in recognition of the frequent requirement to work evenings, weekends and holidays in excess of 38 hours per week. Employees may receive cash compensation on the pay date closest to December 1st (or as soon thereafter) of each calendar year for up to 40 hours of unused administrative leave if they have used a minimum of 40 hours of administrative leave in the calendar year. JURY LEAVE: Employees required to serve on a jury are entitled to their regular compensation for up to 76 hours. HOLIDAYS/FLOATING HOLIDAY HOURS: All Unit employees shall receive 18.5 floating holiday hours each calendar year. In addition, employees shall be entitled to the following holidays with pay each calendar year. Each holiday shall be valued at 9.5 hours. New Year's Day (January 1) Martin Luther King's Birthday (The third Monday in January) Presidents' Birthday (The third Monday in February) Memorial Day (The last Monday in May) Juneteenth (June 19th) Independence Day (July 4th) Labor Day (The first Monday in September) Veteran's Day (November 11th) Thanksgiving Day Christmas Day (December 25th) Employees shall receive additional floating holiday hours when any of the ten (10) holidyas fall on the employee's scheduled day off work. For example, with a Monday through Thursday schedule, any holiday that falls on a Friday, Saturday, or Sunday shall be converted from 9.5 holiday hours to 9.5 floating holiday hours. RETIREMENT: Safety (Sworn) PERS Plan Formula The City shall provide the 3% @ 50 plan to all safety employees enrolled in the PERS plan prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 3% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2.7% @ 57. Miscellaneous (Non-Sworn) PERS Plan Formula The City shall provide the 2.5% @ 55 PERS contract option to current miscellaneous employees hired prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 2% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2% @ 62. Employee PERS Contribution Safety employees hired prior to March 19, 2012 and hired into the Two Tier of 3% @ 55 retirement plan shall contribute 9% towards their PERS member contributions. Safety employees hired in the Third Tier of 2.7% @ 57, shall contribute 13% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. Miscellaneous employees hired prior to March 19, 2012 shall contribute 8% towards their PERS member contributions. Employees receiving the Second Tier PERS Benefit formula of 2% @ 55 shall contribute 7% towards their PERS member contributions. Employees receiving the Third Tier PERS benefit formula of 2% @ 62 shall contribute 6.5% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. PERS Highest Pension Calculation Compensation Period - The City shall continue to provide the Single Highest One Year Final Compensation Pension calculation benefit to current miscellaneous employees hired prior to March 19, 2012. Employees hired after March 19, 2012 shall receive the Three Year Final Compensation calculation benefit. The City shall provide miscellaneous and safety employees with the following benefits/provisions: Credit for unused sick leave (Government Code Section 20965). 1959 Survivor Benefit (Third Level benefits) DEFERRED COMPENSATION PLAN: Employees have the opportunity to participate in a supplemental retirement savings plan offered through MissionSquare. Through tax-deferred payroll deductions, employees are eligible to deposit funds into their account, up to the maximum allowed by law. Participation in this program: Shelters a portion of your salary from income taxes; Invests in high-performing funds yielding tax-deferred earnings; Provides a superior tool for retirement planning and savings. DEFERRED COMPENSATION RETENTION INCENTIVE PROGRAM: This program was established to provide tenure and savings incentives for management employees. Beginning with the employee's third consecutive year of service, the City will match up to one percent of their base pay, payable into their deferred compensation account. This percentage increases to two percent at the beginning of their fifth year, three percent at the beginning of their sixth year, four percent at the beginning of their eighth year, and five percent at the beginning of their tenth year. SEVERANCE: Employee shall receive 60 days notification in advance of layoff and up to six months severance in the event of involuntary separations. LONG-TERM DISABILITY: The City provides a long-term disability plan. This benefit is in case an employee sustains a non-work-related illness or injury that results in their inability to work for a long period of time. In this event, an employee will receive 66.66% of their base pay after 60 days, and continued payment until they are medically able to return to work, or they reach the age of 65, whichever comes first (maximum of $8,000 per month). TUITION REIMBURSEMENT: Employees may participate in the City's tuition reimbursement program. The amount of reimbursement will be up to $1,500 per fiscal year. Reimbursable items include registration, tuition, textbooks, and parking. CREDIT UNION MEMBERSHIP: Employees are eligible for membership in the F & A Federal Credit Union. F & A offers a wide variety of services, including checking and savings accounts and all types of loans (automobile, vacation, personal, first and second home mortgages, and more!). EMPLOYEE ASSISTANCE PROGRAM (EAP): The City cares about the emotional and physical well-being of its employees and their families and offers a City paid Employee Assistance Program. AUTO ALLOWANCE: Department Heads and Division Heads who have a personal vehicle at the work site available for use and provide proof of automobile insurance to Personnel are eligible to receive a monthly auto allowance. Department Heads shall receive $450 per month and Division Heads shall receive $350 per month. DIRECT DEPOSIT PAYROLL: Employees may authorize the automatic deposit of their paycheck into their checking, savings, or credit union account. Revised: July 2024 Closing Date/Time: Continuous
City of San Rafael, CA
San Rafael, CA, United States
About the City Marin County's first incorporated city, San Rafael has a population of approximately 60,000 and lies midway between San Francisco and California's famous wine country. At 22.51 square miles, San Rafael serves as the county seat and is the county's premier economic, financial, cultural, and service center. As a regional transportation hub, San Rafael is at the center of highway and transit access to west Marin, Sonoma County, the East Bay, and San Francisco. The City of San Rafael offers both a small-town atmosphere and a lively urban environment. It is the economic and cultural heart of Marin County, surrounded by open space and the bay, making it a vibrant city in an incomparably beautiful natural setting. Famous for its favorable climate, San Rafael provides a central base for taking day trips to scenic locations such as the Napa/Sonoma wine country, Point Reyes National Seashore, and Muir Woods. San Rafael's many attractions include its namesake Mission San Rafael Arcangel, the landmark Frank Lloyd Wright Civic Center, Victorian architecture, a lively downtown, China Camp State Park, and more. San Rafael has a varied and rich economy fueled by high tech, biotech, entertainment, financial, service-oriented, and industrial businesses. The city is home to major employers such as Kaiser Permanente, BioMarin, and is home to the County of Marin's government offices and courts, and offers residents and visitors an array of regional retailers in addition to unique local shops. The community is primed for growth with the adoption of the General Plan 2040 and Downtown Precise Plan and multiple development projects slated throughout the City. San Rafael is also one of the most ethnically and culturally diverse cities in Marin County. The City's residential neighborhoods are distinctive, each with its own history, character, and identity. There is a wide diversity of housing ranging from historic to new homes, apartments, multi-family units, and condos. The City has two public school districts with seven elementary schools, two middle schools and two high schools. Dominican University of California, a private liberal arts college, offers undergraduate and graduate degree programs. For more information on this dynamic city, please visit the City of San Rafael's website at www.cityofsanrafael.org . About the Organization San Rafael, the "City with a Mission," was incorporated in 1874 and became a charter city in 1913. It is a full-service city with a City Council/City Manager form of government. San Rafael has an elected Mayor and four district-based elected City Council Members who serve four-year terms. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. The mission of the City is to enhance the quality of life and provide for a safe, healthy, prosperous, and livable environment in partnership with the community. The City's vision is to be a vibrant economic and cultural center reflective of its diversity and desires to sustain the beautiful natural environment through informed and active residents, and to be a responsive, innovative local government. The City of San Rafael has a staff of more than 400 employees and a total annual budget for fiscal year 2023/2024 of $172 million. The City's Departments and Divisions include the offices of the City Manager, City Attorney, and City Clerk, Community and Economic Development, Police, Fire and Emergency Services, Library & Recreation, Public Works, Human Resources, Finance, Parking Services, Digital Services and Open Government, and Sustainability. In 2022, the City was voted one of the top three "Best Places to Work" in local government by ELGL , a nationally recognized organization. The City's internal cultural and organizational environment is collegial, respectful, inclusive, and champions the staff-developed and led initiative " Together San Rafael ", which seeks to bring staff and management together, encourage cross-departmental collaboration, empower employees, and celebrate innovation. Together San Rafael is a City-wide effort to improve service delivery through six guiding principles, where diverse, creative, and engaged employees work to best serve the needs of the community. In addition, for Managers and Directors, the City's Let's Lead Together core values highlight the expectations and accountability measurements held by and for City leaders in their work to move the City and organization forward with purpose, heart, and inclusion. About the Division San Rafael is committed to creating a more inclusive and equitable city where every resident has the opportunity to thrive. With this in mind, the City is establishing a new Community Services Division of the City Manager's Office. The Division is dedicated to enhancing the quality of life for all residents, with a special focus on disadvantaged, historically underserved, and vulnerable populations. This Division is at the forefront of addressing critical social issues, including homelessness response, and other services that uplift community members in need. The Division's mission is to develop and implement innovative strategies and programs that provide comprehensive support to those in need, ensuring access to vital resources, fostering community resilience, and promoting overall well-being, with a focus on equity. As a leader in this dynamic and evolving field, the Community Services Division works collaboratively with local agencies, community organizations, and stakeholders to deliver services that are compassionate, effective, and responsive to the unique needs of our community. About the Role The newly created Community Services Division Director position is an exciting and unique opportunity to build a new division of the City of San Rafael. The Community Services Division Director will play a pivotal role in shaping and leading the City of San Rafael's efforts to address critical social issues, particularly focusing on homelessness at this time. Reporting directly to the Assistant City Manager, the Division Director will oversee and develop the newly created Community Services Division, ensuring the effective development and implementation of programs that improve the quality of life for residents in need. In this role, the Division Director will manage a broad range of responsibilities, from strategic planning and policy development to budget management and interdepartmental and interagency coordination. They will be a key liaison between the City and our County partners, and various other stakeholders, including public agencies, community organizations, and residents. Their work will involve close collaboration with other City departments, public and private partners, and community groups to advance initiatives that address homelessness and related services. In their first year, they'll work to develop the City's first homelessness strategic plan, setting priorities and policies to guide the City's work in this space for the next five years. One of the key, immediate priorities the Division Director will oversee is the implementation of the City's $6M Encampment Resolution Fund Grant. This includes leading the contractor and staff team operating the City's planned Sanctioned Camping Program and spearheading the identification of a site for a future interim shelter and/or transitional housing. In addition, they'll also coordinate the implementation of the City's Camping on Public Property ordinance . The Community Services Division Director will directly and indirectly lead a dedicated team, guiding their efforts to deliver high-quality services that meet and respond to the needs of the community. The Division Director will also be responsible for securing and managing funding, developing and maintaining partnerships, and ensuring that the Division's programs are both effective and sustainable. This role requires a dynamic, adaptable, creative leader who is passionate about public service, skilled in strategic planning, and committed to making a positive impact on the community. Job Announcement URL: https://www.cpshr.us/recruitment/2404/ Job Description URL: https://www.cityofsanrafael.org/documents/community-services-division-director/ Job PDF: Rev3 San Rafael CSDD Flipbook Final.pdf Ideal Candidate The ideal candidate for the Community Services Division Director is a visionary leader who is passionate about public service and committed to making a lasting impact on the community. They are a self-starter who thrives on taking high-level direction and transforming it into actionable, innovative strategies that address the needs of vulnerable populations. With a strong commitment to equity, they ensure that every program and service is delivered with inclusivity at its core. Their expertise in communications and community engagement is matched by their ability to build trust and foster collaboration across diverse groups. They are skilled at writing compelling staff reports and delivering impactful presentations to elected officials and community organizations, making them an effective advocate for the Division's initiatives. Embracing human-centered design, they approach challenges with empathy and creativity, always seeking new ways to deliver services that truly meet the needs of the community. Their grant writing abilities have successfully secured funding for critical programs. In their leadership, they are both collaborative and flexible, excelling at building consensus and managing complex projects with ease. Their strong project management skills allow them to reliably balance multiple priorities while maintaining a focus on quality outcomes. Compassionate and driven, they understand that leading with empathy is key to fostering a supportive and productive work environment. They also value the importance of work-life balance, recognizing that personal well-being is essential to sustaining energy and passion for the work. Prior experience serving in a similar role for a local government agency is not required but preferred. Fluency in Spanish language is desired. Benefits The annual salary is $156,300 to $189,984. Placement within this range is dependent upon experience and qualifications. The Community Services Division Director is a regular position of the San Rafael Mid-Management Employee Association (SRMMEA) , eligible to receive all related benefits to the group including: Health Insurance: City contributes for 2024 (City contributions increase December 15, 2024): EE Only - $735.86; Employee + 1 $1,471.71; Employee + Family $1,913.24; Waive/cash-in-lieu- $735.86 Dental: Fully paid for employee and dependents. Vision: Fully paid for employee and dependents. Vacation: Vacation accrual of 15 days per year for the first 5 years, pro-rated based on hire date; additional accrual based on years of service up to 25 days per year. Administrative Leave: 10 days per calendar year (applied every January pro-rated based on date of hire). Holidays: 12 paid holidays, plus 1 floating holiday per year. SickLeave: 12 days per year. Sick Leave Pay Out: 3% per year of service, up to 600 hours. Service Credit for Sick Leave: Option upon retirement for EEs hired on or after 6/30/2009. City-sponsored Paid Parental Leave (as eligible) and End of Life Care leave policies. Mid-Managers also contribute to SDI. City-contribution to deferred compensation. Long Term Disability: 2/3 of monthly salary, up to a maximum benefit of $7,500. Life Insurance: $300,000 life insurance policy. Bereavement Leave: Up to 3 days for in-state, 5 days for out-of-state. Retirement: The City is a part of the Marin County Employees Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System); Classic members receive 2% @ 55 formula and PEPRA members receive 2% @ 62 formula (differs with years of public service). Employee contributes an additional 1% of pensionable compensation towards the normal cost of pension in addition to the current employee pension contribution. Gym Reimbursement: Up to $198/year. 125 Flex Spending Account (Employee Option): Up to IRS Limit. Special Instructions Applications accepted through CPS HR - CLICK HERE to learn more and apply! Recruitment Contact Contact phone: (916)471-3126 Contact email: pderby@cpshr.us Closing Date/Time: Until filled or until 1 applicants
Sep 21, 2024
About the City Marin County's first incorporated city, San Rafael has a population of approximately 60,000 and lies midway between San Francisco and California's famous wine country. At 22.51 square miles, San Rafael serves as the county seat and is the county's premier economic, financial, cultural, and service center. As a regional transportation hub, San Rafael is at the center of highway and transit access to west Marin, Sonoma County, the East Bay, and San Francisco. The City of San Rafael offers both a small-town atmosphere and a lively urban environment. It is the economic and cultural heart of Marin County, surrounded by open space and the bay, making it a vibrant city in an incomparably beautiful natural setting. Famous for its favorable climate, San Rafael provides a central base for taking day trips to scenic locations such as the Napa/Sonoma wine country, Point Reyes National Seashore, and Muir Woods. San Rafael's many attractions include its namesake Mission San Rafael Arcangel, the landmark Frank Lloyd Wright Civic Center, Victorian architecture, a lively downtown, China Camp State Park, and more. San Rafael has a varied and rich economy fueled by high tech, biotech, entertainment, financial, service-oriented, and industrial businesses. The city is home to major employers such as Kaiser Permanente, BioMarin, and is home to the County of Marin's government offices and courts, and offers residents and visitors an array of regional retailers in addition to unique local shops. The community is primed for growth with the adoption of the General Plan 2040 and Downtown Precise Plan and multiple development projects slated throughout the City. San Rafael is also one of the most ethnically and culturally diverse cities in Marin County. The City's residential neighborhoods are distinctive, each with its own history, character, and identity. There is a wide diversity of housing ranging from historic to new homes, apartments, multi-family units, and condos. The City has two public school districts with seven elementary schools, two middle schools and two high schools. Dominican University of California, a private liberal arts college, offers undergraduate and graduate degree programs. For more information on this dynamic city, please visit the City of San Rafael's website at www.cityofsanrafael.org . About the Organization San Rafael, the "City with a Mission," was incorporated in 1874 and became a charter city in 1913. It is a full-service city with a City Council/City Manager form of government. San Rafael has an elected Mayor and four district-based elected City Council Members who serve four-year terms. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. The mission of the City is to enhance the quality of life and provide for a safe, healthy, prosperous, and livable environment in partnership with the community. The City's vision is to be a vibrant economic and cultural center reflective of its diversity and desires to sustain the beautiful natural environment through informed and active residents, and to be a responsive, innovative local government. The City of San Rafael has a staff of more than 400 employees and a total annual budget for fiscal year 2023/2024 of $172 million. The City's Departments and Divisions include the offices of the City Manager, City Attorney, and City Clerk, Community and Economic Development, Police, Fire and Emergency Services, Library & Recreation, Public Works, Human Resources, Finance, Parking Services, Digital Services and Open Government, and Sustainability. In 2022, the City was voted one of the top three "Best Places to Work" in local government by ELGL , a nationally recognized organization. The City's internal cultural and organizational environment is collegial, respectful, inclusive, and champions the staff-developed and led initiative " Together San Rafael ", which seeks to bring staff and management together, encourage cross-departmental collaboration, empower employees, and celebrate innovation. Together San Rafael is a City-wide effort to improve service delivery through six guiding principles, where diverse, creative, and engaged employees work to best serve the needs of the community. In addition, for Managers and Directors, the City's Let's Lead Together core values highlight the expectations and accountability measurements held by and for City leaders in their work to move the City and organization forward with purpose, heart, and inclusion. About the Division San Rafael is committed to creating a more inclusive and equitable city where every resident has the opportunity to thrive. With this in mind, the City is establishing a new Community Services Division of the City Manager's Office. The Division is dedicated to enhancing the quality of life for all residents, with a special focus on disadvantaged, historically underserved, and vulnerable populations. This Division is at the forefront of addressing critical social issues, including homelessness response, and other services that uplift community members in need. The Division's mission is to develop and implement innovative strategies and programs that provide comprehensive support to those in need, ensuring access to vital resources, fostering community resilience, and promoting overall well-being, with a focus on equity. As a leader in this dynamic and evolving field, the Community Services Division works collaboratively with local agencies, community organizations, and stakeholders to deliver services that are compassionate, effective, and responsive to the unique needs of our community. About the Role The newly created Community Services Division Director position is an exciting and unique opportunity to build a new division of the City of San Rafael. The Community Services Division Director will play a pivotal role in shaping and leading the City of San Rafael's efforts to address critical social issues, particularly focusing on homelessness at this time. Reporting directly to the Assistant City Manager, the Division Director will oversee and develop the newly created Community Services Division, ensuring the effective development and implementation of programs that improve the quality of life for residents in need. In this role, the Division Director will manage a broad range of responsibilities, from strategic planning and policy development to budget management and interdepartmental and interagency coordination. They will be a key liaison between the City and our County partners, and various other stakeholders, including public agencies, community organizations, and residents. Their work will involve close collaboration with other City departments, public and private partners, and community groups to advance initiatives that address homelessness and related services. In their first year, they'll work to develop the City's first homelessness strategic plan, setting priorities and policies to guide the City's work in this space for the next five years. One of the key, immediate priorities the Division Director will oversee is the implementation of the City's $6M Encampment Resolution Fund Grant. This includes leading the contractor and staff team operating the City's planned Sanctioned Camping Program and spearheading the identification of a site for a future interim shelter and/or transitional housing. In addition, they'll also coordinate the implementation of the City's Camping on Public Property ordinance . The Community Services Division Director will directly and indirectly lead a dedicated team, guiding their efforts to deliver high-quality services that meet and respond to the needs of the community. The Division Director will also be responsible for securing and managing funding, developing and maintaining partnerships, and ensuring that the Division's programs are both effective and sustainable. This role requires a dynamic, adaptable, creative leader who is passionate about public service, skilled in strategic planning, and committed to making a positive impact on the community. Job Announcement URL: https://www.cpshr.us/recruitment/2404/ Job Description URL: https://www.cityofsanrafael.org/documents/community-services-division-director/ Job PDF: Rev3 San Rafael CSDD Flipbook Final.pdf Ideal Candidate The ideal candidate for the Community Services Division Director is a visionary leader who is passionate about public service and committed to making a lasting impact on the community. They are a self-starter who thrives on taking high-level direction and transforming it into actionable, innovative strategies that address the needs of vulnerable populations. With a strong commitment to equity, they ensure that every program and service is delivered with inclusivity at its core. Their expertise in communications and community engagement is matched by their ability to build trust and foster collaboration across diverse groups. They are skilled at writing compelling staff reports and delivering impactful presentations to elected officials and community organizations, making them an effective advocate for the Division's initiatives. Embracing human-centered design, they approach challenges with empathy and creativity, always seeking new ways to deliver services that truly meet the needs of the community. Their grant writing abilities have successfully secured funding for critical programs. In their leadership, they are both collaborative and flexible, excelling at building consensus and managing complex projects with ease. Their strong project management skills allow them to reliably balance multiple priorities while maintaining a focus on quality outcomes. Compassionate and driven, they understand that leading with empathy is key to fostering a supportive and productive work environment. They also value the importance of work-life balance, recognizing that personal well-being is essential to sustaining energy and passion for the work. Prior experience serving in a similar role for a local government agency is not required but preferred. Fluency in Spanish language is desired. Benefits The annual salary is $156,300 to $189,984. Placement within this range is dependent upon experience and qualifications. The Community Services Division Director is a regular position of the San Rafael Mid-Management Employee Association (SRMMEA) , eligible to receive all related benefits to the group including: Health Insurance: City contributes for 2024 (City contributions increase December 15, 2024): EE Only - $735.86; Employee + 1 $1,471.71; Employee + Family $1,913.24; Waive/cash-in-lieu- $735.86 Dental: Fully paid for employee and dependents. Vision: Fully paid for employee and dependents. Vacation: Vacation accrual of 15 days per year for the first 5 years, pro-rated based on hire date; additional accrual based on years of service up to 25 days per year. Administrative Leave: 10 days per calendar year (applied every January pro-rated based on date of hire). Holidays: 12 paid holidays, plus 1 floating holiday per year. SickLeave: 12 days per year. Sick Leave Pay Out: 3% per year of service, up to 600 hours. Service Credit for Sick Leave: Option upon retirement for EEs hired on or after 6/30/2009. City-sponsored Paid Parental Leave (as eligible) and End of Life Care leave policies. Mid-Managers also contribute to SDI. City-contribution to deferred compensation. Long Term Disability: 2/3 of monthly salary, up to a maximum benefit of $7,500. Life Insurance: $300,000 life insurance policy. Bereavement Leave: Up to 3 days for in-state, 5 days for out-of-state. Retirement: The City is a part of the Marin County Employees Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System); Classic members receive 2% @ 55 formula and PEPRA members receive 2% @ 62 formula (differs with years of public service). Employee contributes an additional 1% of pensionable compensation towards the normal cost of pension in addition to the current employee pension contribution. Gym Reimbursement: Up to $198/year. 125 Flex Spending Account (Employee Option): Up to IRS Limit. Special Instructions Applications accepted through CPS HR - CLICK HERE to learn more and apply! Recruitment Contact Contact phone: (916)471-3126 Contact email: pderby@cpshr.us Closing Date/Time: Until filled or until 1 applicants
CITY OF GLENDALE CA
Glendale, California, United States
The Position OPEN EXAMINATION - ONE-YEAR PROBATIONARY PERIOD Classifications in this upper-management series perform communication functions including media relations, community engagement, community relations, and event coordination. Under general direction, this upper-management level position manages the day-to-day activities of the Community Development Department’s communication functions. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Oversees internal and external communications, ensuring its message is consistent and engaging. Acts as the Department’s media representative and oversees the preparation of press releases. Manages and creates materials and services for organizational needs in the areas of marketing, communications, and public relations. Advises the internal divisions on communication and outreach strategies. During emergencies, coordinates response with emergency services and departmental representatives and handles media inquiries. Responsible for creating, implementing, and measuring the success of a comprehensive communications and public relations program that will enhance the City's image. Develops, coordinates, and oversees outreach campaigns, technical assistance, and resource materials to assist departments in the marketing, communications, and positioning of their activities. Stays informed of developments in the fields of marketing, communications, and public relations. Meets with community groups, individual groups, and civic organizations to identify and discuss community relations issues. Acts as a liaison to citizens, community groups, individual groups, and civic organizations in providing information and promoting a positive image of the City; responds to inquiries. Seeks regular input from the community on the quality of City programs and services. Maintains positive relationships with key stakeholders, including the media, residents, employees, executive team, elected officials, and the business community. Proactively works with and maintains relationships with the media and key stakeholders to address issues. Drives on City business as necessary. Assumes responsibility for ensuring the duties of the position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Manages the efforts of the communications and public relations functions and coordinates at the strategic level with City operations. Reviews and evaluates employees' job performance and recommends appropriate personnel action. Assists the Community Development Director with tasks as needed. Minimum Requirements Experience Six years of experience in marketing, communications, or public relations, two years of which must include experience working in a supervisory or management capacity. Education/Training Bachelor's Degree in Marketing, Communications, Public Relations, Journalism, English or a related field is required. License(s) / Certification(s) Valid Class C California driver's license is required. Knowledge, Skills & Abilities Knowledge of: Associated Press style guide. Correct English usage and journalistic styles appropriate for print and broadcast use. Emergency Management Communication. Methods of presenting and disseminating public information through various media, including newspapers, radio, television, website, and social media. Principles and practices of public administration, and public and community relations. Principles and techniques of effective social media. Principles and techniques of establishing and maintaining good relations with news media and other public groups. Principles, techniques, and practices of journalism, and graphic design to develop and disseminate promotional materials. Standard office procedures, and computer equipment and software applications. Skill in: Effectively communicating the City’s stance on programs and policies. Effectively preparing communications in disaster and emergency situations. Preparing illustrations, charts, graphs, and other visual aids for presentations. Public speaking, media relations, and marketing. Publishing professional written promotional materials; editing and proofreading with a high degree of accuracy. Speaking before groups of people and the media. Utilizing a variety of Microsoft Office software programs, including Outlook, Excel, and PowerPoint. Ability to: Provide exceptional customer service to all employees and vendors. Assess political environment and develop appropriate communication strategies. Coordinate and communicate timely information during emergencies and disasters. Communicate clearly and concisely, both orally and in writing. Compose, coordinate, and edit a variety of educational, informational, and promotional materials such as pamphlets, brochures, newsletters, and social media posts. Develop necessary skills from on-the-job training and meet standards of performance for the classification by the end of the probationary period. Maintain confidentiality. Model and practice the highest standards of ethical conduct. Organize, implement, and direct public communication activities and operations. Read, understand, apply, and effectively communicate City rules, regulations, and procedures. Strategize, develop, implement, and manage a comprehensive media, social media, public relations, and communications program. Work on concurrent assignments under tight time constraints; meet publication and distribution deadlines. Identify funding sources for large and complex planning and urban design initiatives. Other Characteristics Willingness to: Work necessary hours and times to accomplish goals, objectives and required tasks in a timely manner. Assume responsibility for maintaining a safe working environment. Exceptional Customer Service Policy The City of Glendale values quality customer service and takes pride in the exceptional service provided by every employee. As a part of the Glendale team, we are dedicated to delivering courteous, considerate, and personalized attention to our diverse community and to one another. Please click on the link to read the Exceptional Customer Service Policy . Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. Selection Process EVALUATION OF APPLICATION: Submitted Application will be reviewed to ensure applicants meet the minimum requirements. Only the most qualifying applicants will be invited to participate in the selection process. WRITTEN EXAM: (PASS/FAIL) To evaluate the candidate’s ability to be successful in this position. Exam will be relevant to the duties of this position. Approximately the top 12 scoring candidates who score the highest on the written exam will be invited to the further stages of the examination process. ORAL INTERVIEW: (Weight: 100%) To evaluate the applicant's experience, education, and general background for the position. Candidates must pass each exam with a minimum score of 70.00% in order to be placed on the eligible list. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Evaluations will be based on the candidate's education and experience relevant to the position. Examinations will assess evaluate the candidate's education, experience, knowledge and skills related to the job. The City of Glendale reserves the right to modify the examination components or their weighting. If changes are necessary, candidates will be informed of the specific examination components and their weight before the examination is administered. The selected candidate will undergo a background check, including Livescan fingerprinting. The City of Glendale complies with state and federal obligations to provide reasonable accommodations for applicants and employees with disabilities. Applicants with special needs are encouraged to inform the Human Resources Department at least five days before the first examination to ensure reasonable accommodations can be arranged. The provisions of this bulletin do not constitute an express or implied contract. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: 10/4/2024 11:59 PM Pacific
Sep 24, 2024
Full Time
The Position OPEN EXAMINATION - ONE-YEAR PROBATIONARY PERIOD Classifications in this upper-management series perform communication functions including media relations, community engagement, community relations, and event coordination. Under general direction, this upper-management level position manages the day-to-day activities of the Community Development Department’s communication functions. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Oversees internal and external communications, ensuring its message is consistent and engaging. Acts as the Department’s media representative and oversees the preparation of press releases. Manages and creates materials and services for organizational needs in the areas of marketing, communications, and public relations. Advises the internal divisions on communication and outreach strategies. During emergencies, coordinates response with emergency services and departmental representatives and handles media inquiries. Responsible for creating, implementing, and measuring the success of a comprehensive communications and public relations program that will enhance the City's image. Develops, coordinates, and oversees outreach campaigns, technical assistance, and resource materials to assist departments in the marketing, communications, and positioning of their activities. Stays informed of developments in the fields of marketing, communications, and public relations. Meets with community groups, individual groups, and civic organizations to identify and discuss community relations issues. Acts as a liaison to citizens, community groups, individual groups, and civic organizations in providing information and promoting a positive image of the City; responds to inquiries. Seeks regular input from the community on the quality of City programs and services. Maintains positive relationships with key stakeholders, including the media, residents, employees, executive team, elected officials, and the business community. Proactively works with and maintains relationships with the media and key stakeholders to address issues. Drives on City business as necessary. Assumes responsibility for ensuring the duties of the position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Manages the efforts of the communications and public relations functions and coordinates at the strategic level with City operations. Reviews and evaluates employees' job performance and recommends appropriate personnel action. Assists the Community Development Director with tasks as needed. Minimum Requirements Experience Six years of experience in marketing, communications, or public relations, two years of which must include experience working in a supervisory or management capacity. Education/Training Bachelor's Degree in Marketing, Communications, Public Relations, Journalism, English or a related field is required. License(s) / Certification(s) Valid Class C California driver's license is required. Knowledge, Skills & Abilities Knowledge of: Associated Press style guide. Correct English usage and journalistic styles appropriate for print and broadcast use. Emergency Management Communication. Methods of presenting and disseminating public information through various media, including newspapers, radio, television, website, and social media. Principles and practices of public administration, and public and community relations. Principles and techniques of effective social media. Principles and techniques of establishing and maintaining good relations with news media and other public groups. Principles, techniques, and practices of journalism, and graphic design to develop and disseminate promotional materials. Standard office procedures, and computer equipment and software applications. Skill in: Effectively communicating the City’s stance on programs and policies. Effectively preparing communications in disaster and emergency situations. Preparing illustrations, charts, graphs, and other visual aids for presentations. Public speaking, media relations, and marketing. Publishing professional written promotional materials; editing and proofreading with a high degree of accuracy. Speaking before groups of people and the media. Utilizing a variety of Microsoft Office software programs, including Outlook, Excel, and PowerPoint. Ability to: Provide exceptional customer service to all employees and vendors. Assess political environment and develop appropriate communication strategies. Coordinate and communicate timely information during emergencies and disasters. Communicate clearly and concisely, both orally and in writing. Compose, coordinate, and edit a variety of educational, informational, and promotional materials such as pamphlets, brochures, newsletters, and social media posts. Develop necessary skills from on-the-job training and meet standards of performance for the classification by the end of the probationary period. Maintain confidentiality. Model and practice the highest standards of ethical conduct. Organize, implement, and direct public communication activities and operations. Read, understand, apply, and effectively communicate City rules, regulations, and procedures. Strategize, develop, implement, and manage a comprehensive media, social media, public relations, and communications program. Work on concurrent assignments under tight time constraints; meet publication and distribution deadlines. Identify funding sources for large and complex planning and urban design initiatives. Other Characteristics Willingness to: Work necessary hours and times to accomplish goals, objectives and required tasks in a timely manner. Assume responsibility for maintaining a safe working environment. Exceptional Customer Service Policy The City of Glendale values quality customer service and takes pride in the exceptional service provided by every employee. As a part of the Glendale team, we are dedicated to delivering courteous, considerate, and personalized attention to our diverse community and to one another. Please click on the link to read the Exceptional Customer Service Policy . Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. Selection Process EVALUATION OF APPLICATION: Submitted Application will be reviewed to ensure applicants meet the minimum requirements. Only the most qualifying applicants will be invited to participate in the selection process. WRITTEN EXAM: (PASS/FAIL) To evaluate the candidate’s ability to be successful in this position. Exam will be relevant to the duties of this position. Approximately the top 12 scoring candidates who score the highest on the written exam will be invited to the further stages of the examination process. ORAL INTERVIEW: (Weight: 100%) To evaluate the applicant's experience, education, and general background for the position. Candidates must pass each exam with a minimum score of 70.00% in order to be placed on the eligible list. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Evaluations will be based on the candidate's education and experience relevant to the position. Examinations will assess evaluate the candidate's education, experience, knowledge and skills related to the job. The City of Glendale reserves the right to modify the examination components or their weighting. If changes are necessary, candidates will be informed of the specific examination components and their weight before the examination is administered. The selected candidate will undergo a background check, including Livescan fingerprinting. The City of Glendale complies with state and federal obligations to provide reasonable accommodations for applicants and employees with disabilities. Applicants with special needs are encouraged to inform the Human Resources Department at least five days before the first examination to ensure reasonable accommodations can be arranged. The provisions of this bulletin do not constitute an express or implied contract. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: 10/4/2024 11:59 PM Pacific
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in Education, Business, Communications, or in a field related to the job, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory capacity. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants This Manager-level position oversees City of Austin Utilities training, facilitation and content design programs within our Quality Management operations. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Assessments: Skills assessment may be used to determine selection for interview process after initial applicant review. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Work Schedule: This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations for the City of Austin. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Pay Range $45.22 - $58.78 Hours Supports 24/7 Operations; must be willing to work outside of the normal 8am - 5pm work shift when required. Monday - Friday; 8:00 a.m. - 5:00 p.m. Job Close Date 09/30/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, 78723 Preferred Qualifications Preferred Experience: Knowledge and experience in utility sector, specifically metered services. Ability to work on and lead a team of diverse people and differing work styles. Experience with applying data analytics to identify, create and implement programs to improve the customer experience, drive customer self service, and ensure equity of program offerings. Experience with leadership application of process improvement, change management, and employee development. Strong business writing skills and experience developing correspondence in a variety of formats. Experience with financial and technical system implementations and integrations. Experience with graphic design programs. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops, implements, and evaluates effectiveness of comprehensive training programs for the AE Customer Service Center staff. Manages development of training manual and employee information documents. Manages the design and develops methodology customer surveys and needs assessments to measure overall effectiveness. Manages quality assurance monitoring and evaluation system and staffing requirements. Develops and ensures compliance with training guidelines, processes, and procedures. Analyzes customer survey and quality assurance data. Develops strategic training goals and objectives. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counselling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of basic survey methodologies and statistics. Knowledge of utility industry and business operations. Knowledge of adult education learning techniques. Knowledge of City practices, policies, and procedures. Knowledge of supervisory and managerial techniques and principles. Skill in developing and delivering training programs and presentations. Skill in creative writing and visual graphics design ability. Skill in oral and written communications. Skill in visual graphics design. Skill in developing and delivering training programs and presentations. Skill in handling hostile conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to quickly recognize and analyze irregular events. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Austin Energy Customer Service Staff Development Manager position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in Education, Business, Communications, or in a field related to the job, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory capacity. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience working with utility metered services. (Open Ended Question) * Describe your experience applying data analytics to identify and implement programs to improve the customer experience and increase customer self-service. (Open Ended Question) * Describe your experience with leadership application of process improvement, change management, and employee development. (Open Ended Question) * Describe in detail your experience with financial and technical system implementations and integrations. (Open Ended Question) * Describe your experience working with graphic design programs. (Open Ended Question) * This position is categorized as an Essential Personnel position. Essential Personnel are required to come to work during emergencies and/or bad weather if they are scheduled to work and in some cases when they are not scheduled. Can you work this schedule as required? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
Sep 13, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in Education, Business, Communications, or in a field related to the job, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory capacity. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants This Manager-level position oversees City of Austin Utilities training, facilitation and content design programs within our Quality Management operations. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Assessments: Skills assessment may be used to determine selection for interview process after initial applicant review. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Work Schedule: This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations for the City of Austin. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Pay Range $45.22 - $58.78 Hours Supports 24/7 Operations; must be willing to work outside of the normal 8am - 5pm work shift when required. Monday - Friday; 8:00 a.m. - 5:00 p.m. Job Close Date 09/30/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, 78723 Preferred Qualifications Preferred Experience: Knowledge and experience in utility sector, specifically metered services. Ability to work on and lead a team of diverse people and differing work styles. Experience with applying data analytics to identify, create and implement programs to improve the customer experience, drive customer self service, and ensure equity of program offerings. Experience with leadership application of process improvement, change management, and employee development. Strong business writing skills and experience developing correspondence in a variety of formats. Experience with financial and technical system implementations and integrations. Experience with graphic design programs. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops, implements, and evaluates effectiveness of comprehensive training programs for the AE Customer Service Center staff. Manages development of training manual and employee information documents. Manages the design and develops methodology customer surveys and needs assessments to measure overall effectiveness. Manages quality assurance monitoring and evaluation system and staffing requirements. Develops and ensures compliance with training guidelines, processes, and procedures. Analyzes customer survey and quality assurance data. Develops strategic training goals and objectives. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counselling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of basic survey methodologies and statistics. Knowledge of utility industry and business operations. Knowledge of adult education learning techniques. Knowledge of City practices, policies, and procedures. Knowledge of supervisory and managerial techniques and principles. Skill in developing and delivering training programs and presentations. Skill in creative writing and visual graphics design ability. Skill in oral and written communications. Skill in visual graphics design. Skill in developing and delivering training programs and presentations. Skill in handling hostile conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to quickly recognize and analyze irregular events. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Austin Energy Customer Service Staff Development Manager position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in Education, Business, Communications, or in a field related to the job, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory capacity. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience working with utility metered services. (Open Ended Question) * Describe your experience applying data analytics to identify and implement programs to improve the customer experience and increase customer self-service. (Open Ended Question) * Describe your experience with leadership application of process improvement, change management, and employee development. (Open Ended Question) * Describe in detail your experience with financial and technical system implementations and integrations. (Open Ended Question) * Describe your experience working with graphic design programs. (Open Ended Question) * This position is categorized as an Essential Personnel position. Essential Personnel are required to come to work during emergencies and/or bad weather if they are scheduled to work and in some cases when they are not scheduled. Can you work this schedule as required? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field Experience may substitute for education for up to 4 years Master’s Degree in a related field may substitute for two (2) years of experience Licenses or Certifications: None Notes to Applicants Position Overview: The IT Project Manager Sr will be responsible for managing projects and programs for the Wireless Communications and Service Division ( WCSD ). One of the main programs supported by the project manager is the Greater Austin-Travis County Regional Radio System ( GATRRS ) system. GATRRS is a regional partnership consisting of the City of Austin, Travis County, the University of Texas at Austin, and the Austin Independent School District with the City responsible for managing the radio network as the managing partner. There is a significant number of “associate member” government entities which also use the GATRRS system. The IT Project Manager Sr will support projects funded by capital and operational budgets. In addition, the IT Project Manager Sr will support projects and programs on Fire and EMS station alerting systems, shop and filed projects for reliable voice radio, mobile data, and other forms of wireless communications. The IT Project Manager Sr will utilize their subject matter expertise in the radio frequency devices and system domain to translate the scope of work to wireless teams and educate the stakeholders. This individual must have strong project management, budgeting and planning abilities, and experience in analysis, research, and written reports. The IT Project Manager Sr will work closely in prioritizing projects with the functional IT Managers in the division and provide input on performance for the team. The IT Project Manager Sr should have very effective communication and conflict resolution skills, and the ability to motivate, train, and lead employees with influence. This position will require on-site presence. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. Skills Assessment(s) may be required as part of the recruitment process. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Essential: This position has been designated as a Essential Employee position. An employee who has been designated by their department to be essential to maintain emergency services or to provide public health, safety, utility services, and welfare of the community. In the event of a designated emergency, these positions will be called back or retained to assist operations and recovery. Fair Labor Standards Act: This position is classified FLSA Exempt. Exempt employees are salaried and are not eligible for overtime compensation. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information. Pay Range $45.22 - $58.78 Hours Standard business hours, may require work outside of normal schedule. Onsite presence required. Job Close Date 10/07/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1006 Smith Road, Austin, Texas Preferred Qualifications Preferred Experience: Demonstrated knowledge and experience managing projects and programs supporting a P25 trunked radio system. Demonstrated knowledge and experience managing highly technical projects & programs supporting implementation and upgrades of networks and solutions. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Direct and manage enterprise/corporate level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary 2. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives 3. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments 4. Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables 5. Develop written business requirements and models 6. Provide leadership in discussions of project management department goals and objectives with IT senior management 7. Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel from within the City of Austin 8. Define the project success criteria and disseminate them to involved parties throughout the project life cycle 9. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings 10. Develop successful transition, training plans and recognition for resources on the project team Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of fiscal planning and budget preparation • Knowledge of information technology project management principles, concepts and practices • Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems • Knowledge of application programming, database and system design • Knowledge of XML and data interfaces • Knowledge of internet and network architecture • Knowledge of operating principles and information systems hardware and software • Skill in using project management software • Skill in developing process models and data flow diagrams • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Skill in facilitating meetings of diverse stakeholders • Ability to develop written business requirements and models • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivate, and influence others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solve issues and stand the test of time • Ability to recognize, plan, focus upon, and work toward what is most important or critical • Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity • Ability to recognize, manage, and resolve conflict efficiently and equitably • Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present • Ability to create, convey, and instill a unified vision and purpose • Ability to see past the moment and adapt to a rapidly changing environment • Ability to achieve organizational goals and objectives • Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for a Project Manager Senior are graduation from an accredited four-year college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to four (4) years. A Master’s Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Describe in detail, your knowledge and experience managing projects and programs supporting P25 trunked radio systems. (Open Ended Question) * Describe in detail, your knowledge and experience managing highly technical projects and programs supporting implementation and upgrades of networks and solutions. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Sep 20, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field Experience may substitute for education for up to 4 years Master’s Degree in a related field may substitute for two (2) years of experience Licenses or Certifications: None Notes to Applicants Position Overview: The IT Project Manager Sr will be responsible for managing projects and programs for the Wireless Communications and Service Division ( WCSD ). One of the main programs supported by the project manager is the Greater Austin-Travis County Regional Radio System ( GATRRS ) system. GATRRS is a regional partnership consisting of the City of Austin, Travis County, the University of Texas at Austin, and the Austin Independent School District with the City responsible for managing the radio network as the managing partner. There is a significant number of “associate member” government entities which also use the GATRRS system. The IT Project Manager Sr will support projects funded by capital and operational budgets. In addition, the IT Project Manager Sr will support projects and programs on Fire and EMS station alerting systems, shop and filed projects for reliable voice radio, mobile data, and other forms of wireless communications. The IT Project Manager Sr will utilize their subject matter expertise in the radio frequency devices and system domain to translate the scope of work to wireless teams and educate the stakeholders. This individual must have strong project management, budgeting and planning abilities, and experience in analysis, research, and written reports. The IT Project Manager Sr will work closely in prioritizing projects with the functional IT Managers in the division and provide input on performance for the team. The IT Project Manager Sr should have very effective communication and conflict resolution skills, and the ability to motivate, train, and lead employees with influence. This position will require on-site presence. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. Skills Assessment(s) may be required as part of the recruitment process. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Essential: This position has been designated as a Essential Employee position. An employee who has been designated by their department to be essential to maintain emergency services or to provide public health, safety, utility services, and welfare of the community. In the event of a designated emergency, these positions will be called back or retained to assist operations and recovery. Fair Labor Standards Act: This position is classified FLSA Exempt. Exempt employees are salaried and are not eligible for overtime compensation. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information. Pay Range $45.22 - $58.78 Hours Standard business hours, may require work outside of normal schedule. Onsite presence required. Job Close Date 10/07/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1006 Smith Road, Austin, Texas Preferred Qualifications Preferred Experience: Demonstrated knowledge and experience managing projects and programs supporting a P25 trunked radio system. Demonstrated knowledge and experience managing highly technical projects & programs supporting implementation and upgrades of networks and solutions. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Direct and manage enterprise/corporate level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary 2. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives 3. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments 4. Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables 5. Develop written business requirements and models 6. Provide leadership in discussions of project management department goals and objectives with IT senior management 7. Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel from within the City of Austin 8. Define the project success criteria and disseminate them to involved parties throughout the project life cycle 9. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings 10. Develop successful transition, training plans and recognition for resources on the project team Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of fiscal planning and budget preparation • Knowledge of information technology project management principles, concepts and practices • Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems • Knowledge of application programming, database and system design • Knowledge of XML and data interfaces • Knowledge of internet and network architecture • Knowledge of operating principles and information systems hardware and software • Skill in using project management software • Skill in developing process models and data flow diagrams • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Skill in facilitating meetings of diverse stakeholders • Ability to develop written business requirements and models • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivate, and influence others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solve issues and stand the test of time • Ability to recognize, plan, focus upon, and work toward what is most important or critical • Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity • Ability to recognize, manage, and resolve conflict efficiently and equitably • Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present • Ability to create, convey, and instill a unified vision and purpose • Ability to see past the moment and adapt to a rapidly changing environment • Ability to achieve organizational goals and objectives • Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for a Project Manager Senior are graduation from an accredited four-year college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to four (4) years. A Master’s Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Describe in detail, your knowledge and experience managing projects and programs supporting P25 trunked radio systems. (Open Ended Question) * Describe in detail, your knowledge and experience managing highly technical projects and programs supporting implementation and upgrades of networks and solutions. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Mental Health Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Counseling & Psychological Services Appointment Type Temporary - This position will end on or before one year from date of hire and is eligible for reappointment. This position cannot earn permanency under the current CFA Contract Provisions. Time Base Full-time (1.0) Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $7,084.00 - $7,500.00 Per Month ($85,008.00 - $90,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Counseling & Psychological Services (CAPS) Director, the Mental Health Case Manager is responsible for the provision and documentation of mental health assessments, crisis management, triage, critical incident debriefing, and case management of SF State students seeking services for acute and long term mental health disorders, and for emotional challenges that impact their ability to function on campus. The Mental Health Case Manager is also responsible for the maintenance of an accessible database of current community resources and referral processes, and the coordination of health care and welfare services by SF State clinicians, campus resources, and community mental health resources including San Francisco General Hospital’s Psychiatric services. Position Information Responsibilities Case Management Provide case management for SF State students presenting with mental health problems or emotional challenges that impact their ability to function on campus. Refer clients to other health care professionals including appropriate specialists as needed. Develop and maintain a database of campus, local community and private health and welfare resources. Facilitate, coordinate track and document referrals to on campus and local community health care and welfare resources. Help facilitate students’ acquisition of appropriate health insurance (including: Medi-Cal, plans for DACA students or students not legally residing in California, the California State University health Insurance plan and insurance plans offered by the Health Insurance Marketplace/Exchange such as Covered California) and students’ optimal use of these plans to access mental health care services in the community. Work closely with Action Care Team (ACT) members, the Dean-on-Call program, counselors, health care professionals, and psychiatrists to coordinate around care or dispositions for high-risk students, as well as after-care planning following hospitalization or emergency transports. Clinical Select and use appropriate counseling strategies. Provide brief assessment, triage, crisis intervention, immediate care, scheduling of initial and follow-up appointments and/or referral services to on and off campus resources. Perform client intake and brief mental health assessments. Document assessments, interventions, triage, care and referrals in the Electronic Health Record (EHR). Records/Data/Outreach Prepare and maintain concise case records, reports, and other documentation in the EHR and/or campus database (Maxient). Serve as a liaison to various campus stakeholders and maintain communications to ensure efficient coordination and care of at-risk students and students of concern. Effectively coordinate on and off campus care and communications amongst all stakeholders helping to provide integrated service including care, accommodations, and support. Maintain strict patient confidentiality in compliance with local, state and federal regulations and laws. Collaborate with stakeholders on how best to meet the health care and welfare needs of the SF State population. Serve on committees, participate in quality assurance and peer review, etc. Other Duties as Assigned Minimum Qualifications Required Knowledge and Abilities: Dependent upon the specific position and classification under consideration, candidates should possess most, or all of the following: Knowledge of organizational development, planning and structure; principles of administrative, personnel and fiscal management; professional counseling techniques and strategies; statistics and research methodologies; specific academic discipline. Knowledge of or ability to understand the role and functioning of Student Services and Academic Affairs programs in a higher education setting and work with students from multicultural backgrounds presenting various attitudes and value systems. Ability to counsel students utilizing professional counseling techniques and strategies and meet the needs of a multicultural, multisexed and multi-aged student body group; plan and conduct classes utilizing innovative teaching techniques; visualize needed changes and improvements in counseling or related programs; originate new, different or creative solutions to student problems; gain acceptance of program operations based on positive working relationships and recognition and understanding of the need for compromise; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organizations served; collect and analyze data or information; solve problems and to draw conclusions from an analysis of the data collected; apply and utilize various statistical and research methods; organize and present data and information in a concise and logical manner; interview skillfully; establish and maintain cooperative working relationships with others; prepare and present oral and written reports which are clear, concise and comprehensive; and ability to continually increase the range of comprehension and knowledge of the theoretical and practical aspects of the research performed in the Student Services area. Education and Experience: Applicants for SSP AR I, II, and III positions should have a combination of education and experience comparable to the minimum qualifications typically required for holding the rank of Assistant, Associate and Full Professor, respectively. California License as a Psychologist, Marriage, Family and Child Counselor or as a Clinical Social Worker which requires a Master’s Degree in social work with appropriate internship. Incumbent must possess and maintain a current, valid, and unrestricted license (MFT, LCSW, or Psychologist) to practice in California from the California Board of Behavioral Sciences or Board of Psychology, or be eligible to sit for licensure by the anticipated start date. If the licensure is out of state, it must comply with the Board of Psychology regulations for obtaining licensure in order to practice in California. Preferred Qualifications Post graduate clinical experience on a college campus. Experience in a multicultural, urban setting. Demonstrated ability to provide vision, training, supervision, and leadership on a university case management team. Knowledge of and experience addressing clinical issues that commonly affect students (e.g. anxiety, depression, individual and group conflict, substance abuse, sexual assault, eating disorders, trauma, etc.). Demonstrated effectiveness in providing outpatient medical and mental health assessments, crisis management, and mental health counseling and care. Demonstrated effectiveness in working with college age populations, and providing mental health services to communities with a diverse population of individuals from a wide variety of countries of origin; with multi-racial, ethnic and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LFBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to develop a strong working knowledge of campus, local community and private health and welfare resources. Understanding of health insurance programs including Covered California and Medi-Cal. Demonstrated ability to effectively and empathetically communicate, interact and collaborate with peers, colleagues and clients. Demonstrated ability to establish effective, collaborative relationships with individuals and groups providing services or advocating on behalf of students with mental health problems. Demonstrated ability to use organizational skills to efficiently develop plans and implement goals. Ability to work collaboratively with campus departments including Student Health Services, Residential Life and The Action Crisis Team. Environmental/Physical/Special Incumbent has their own work area and must be able to work effectively with a variety of individuals and function in a high visibility area, occasionally under pressure. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Occasional evening, after-hours, and weekend coverage for university events and/or emergency/crisis situations are required. Incumbent must be able to work remotely as needed. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Aug 15 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 23, 2024
Working Title Mental Health Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Counseling & Psychological Services Appointment Type Temporary - This position will end on or before one year from date of hire and is eligible for reappointment. This position cannot earn permanency under the current CFA Contract Provisions. Time Base Full-time (1.0) Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $7,084.00 - $7,500.00 Per Month ($85,008.00 - $90,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Counseling & Psychological Services (CAPS) Director, the Mental Health Case Manager is responsible for the provision and documentation of mental health assessments, crisis management, triage, critical incident debriefing, and case management of SF State students seeking services for acute and long term mental health disorders, and for emotional challenges that impact their ability to function on campus. The Mental Health Case Manager is also responsible for the maintenance of an accessible database of current community resources and referral processes, and the coordination of health care and welfare services by SF State clinicians, campus resources, and community mental health resources including San Francisco General Hospital’s Psychiatric services. Position Information Responsibilities Case Management Provide case management for SF State students presenting with mental health problems or emotional challenges that impact their ability to function on campus. Refer clients to other health care professionals including appropriate specialists as needed. Develop and maintain a database of campus, local community and private health and welfare resources. Facilitate, coordinate track and document referrals to on campus and local community health care and welfare resources. Help facilitate students’ acquisition of appropriate health insurance (including: Medi-Cal, plans for DACA students or students not legally residing in California, the California State University health Insurance plan and insurance plans offered by the Health Insurance Marketplace/Exchange such as Covered California) and students’ optimal use of these plans to access mental health care services in the community. Work closely with Action Care Team (ACT) members, the Dean-on-Call program, counselors, health care professionals, and psychiatrists to coordinate around care or dispositions for high-risk students, as well as after-care planning following hospitalization or emergency transports. Clinical Select and use appropriate counseling strategies. Provide brief assessment, triage, crisis intervention, immediate care, scheduling of initial and follow-up appointments and/or referral services to on and off campus resources. Perform client intake and brief mental health assessments. Document assessments, interventions, triage, care and referrals in the Electronic Health Record (EHR). Records/Data/Outreach Prepare and maintain concise case records, reports, and other documentation in the EHR and/or campus database (Maxient). Serve as a liaison to various campus stakeholders and maintain communications to ensure efficient coordination and care of at-risk students and students of concern. Effectively coordinate on and off campus care and communications amongst all stakeholders helping to provide integrated service including care, accommodations, and support. Maintain strict patient confidentiality in compliance with local, state and federal regulations and laws. Collaborate with stakeholders on how best to meet the health care and welfare needs of the SF State population. Serve on committees, participate in quality assurance and peer review, etc. Other Duties as Assigned Minimum Qualifications Required Knowledge and Abilities: Dependent upon the specific position and classification under consideration, candidates should possess most, or all of the following: Knowledge of organizational development, planning and structure; principles of administrative, personnel and fiscal management; professional counseling techniques and strategies; statistics and research methodologies; specific academic discipline. Knowledge of or ability to understand the role and functioning of Student Services and Academic Affairs programs in a higher education setting and work with students from multicultural backgrounds presenting various attitudes and value systems. Ability to counsel students utilizing professional counseling techniques and strategies and meet the needs of a multicultural, multisexed and multi-aged student body group; plan and conduct classes utilizing innovative teaching techniques; visualize needed changes and improvements in counseling or related programs; originate new, different or creative solutions to student problems; gain acceptance of program operations based on positive working relationships and recognition and understanding of the need for compromise; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organizations served; collect and analyze data or information; solve problems and to draw conclusions from an analysis of the data collected; apply and utilize various statistical and research methods; organize and present data and information in a concise and logical manner; interview skillfully; establish and maintain cooperative working relationships with others; prepare and present oral and written reports which are clear, concise and comprehensive; and ability to continually increase the range of comprehension and knowledge of the theoretical and practical aspects of the research performed in the Student Services area. Education and Experience: Applicants for SSP AR I, II, and III positions should have a combination of education and experience comparable to the minimum qualifications typically required for holding the rank of Assistant, Associate and Full Professor, respectively. California License as a Psychologist, Marriage, Family and Child Counselor or as a Clinical Social Worker which requires a Master’s Degree in social work with appropriate internship. Incumbent must possess and maintain a current, valid, and unrestricted license (MFT, LCSW, or Psychologist) to practice in California from the California Board of Behavioral Sciences or Board of Psychology, or be eligible to sit for licensure by the anticipated start date. If the licensure is out of state, it must comply with the Board of Psychology regulations for obtaining licensure in order to practice in California. Preferred Qualifications Post graduate clinical experience on a college campus. Experience in a multicultural, urban setting. Demonstrated ability to provide vision, training, supervision, and leadership on a university case management team. Knowledge of and experience addressing clinical issues that commonly affect students (e.g. anxiety, depression, individual and group conflict, substance abuse, sexual assault, eating disorders, trauma, etc.). Demonstrated effectiveness in providing outpatient medical and mental health assessments, crisis management, and mental health counseling and care. Demonstrated effectiveness in working with college age populations, and providing mental health services to communities with a diverse population of individuals from a wide variety of countries of origin; with multi-racial, ethnic and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LFBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to develop a strong working knowledge of campus, local community and private health and welfare resources. Understanding of health insurance programs including Covered California and Medi-Cal. Demonstrated ability to effectively and empathetically communicate, interact and collaborate with peers, colleagues and clients. Demonstrated ability to establish effective, collaborative relationships with individuals and groups providing services or advocating on behalf of students with mental health problems. Demonstrated ability to use organizational skills to efficiently develop plans and implement goals. Ability to work collaboratively with campus departments including Student Health Services, Residential Life and The Action Crisis Team. Environmental/Physical/Special Incumbent has their own work area and must be able to work effectively with a variety of individuals and function in a high visibility area, occasionally under pressure. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Occasional evening, after-hours, and weekend coverage for university events and/or emergency/crisis situations are required. Incumbent must be able to work remotely as needed. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Aug 15 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Communications Counselor Lead performs multiple essential functions including implementation of the applicant communication plan under the supervision of the Associate Director of Communication, Enrollment Management Technical Implementation and Communication (EMTIC), and works collaboratively with other units in Enrollment Management to create, collect, synthesize, and deliver a variety of interdependent communication messages via the communications counselors in support of recruiting, admitting, enrolling and retaining students to the university. This incumbent collaborates directly with colleagues in Enrollment Management, SJSUOnline, and Professional and Global Engagement for recruitment and yield of applicants. The incumbent performs tasks related to the functional and technical aspects of the communication plan related to Student Recruitment, Admissions, Evaluation and Enrollment Management functions. This position provides primary leadership and knowledge regarding communication methods, such as phones, email, text, mass messaging, social media, Chatbot, and other technology such as virtual advising and CRMs. The Communications Counselor Lead collaborates with Enrollment Management units and University constituents to implement shared business processes and meet deadlines. Working under minimal supervision, the incumbent is responsible for maintaining a high level of knowledge regarding communication systems that attract, recruit, and enroll academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. In particular, the Communications Counselor Lead maintains expertise on processes associated with both domestic and international/non-resident admission and enrollment. As a representative for San Jose State University, this incumbent maintains a high level of expertise in requirements, processes, and regulations to facilitate quality customer service and advising in supporting students’ decisions to apply and attend SJSU. The Communications Counselor Lead will develop and maintain accurate and transparent documentation of the communication process and workflow in order to maintain levels of productivity, quality of counseling for prospective students and information shared relative to the admission process for both domestic and international/non-resident graduate and undergraduate students. Key Responsibilities Provides work lead direction to a team of Student Services Professionals on the Communications Team Coordinates, instructs, guides, checks and corrects the work of others in order to maintain levels of productivity, quality and quantity Communicates instructions from manager/director according to a logical progression of work or follows a prepared schedule or protocol Provides input for performance reviews and operational issues Develops, implements and maintains training programs for the Communication Counselors including creation and maintenance of documentation related to the job functions of this unit In collaboration with Associate Director, develops, implements and assesses a communication plan for international and resident applicants. Serves as primary administrator of MySJSU, text, and email messaging. Provides strategic and functional support for the implementation and maintenance of communication platforms including but not limited to CRM tools, Social Media Platforms, Chatbot, MySJSU and SJSUOne Ensures an effective communication process (from recruitment to enrollment) to prospective students and their families and supports the yield process and activities for admitted students Maintains expert knowledge of Enrollment Management programs and services with particular expertise in information related to the needs of international students. Keeps current and interprets California State University (CSU) and SJSU policies, procedures and office practices, by participating in training and working meetings on a regular basis Explains the admission process from point of application to My SJSU account activation to the point of enrollment including processes specific to international applicants. Reliably and accurately communicates this process using a variety of media to students, parents, and campus community members Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Must be able to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President, communicating effectively and professionally Must possess excellent oral and written communication skills. Must possess excellent customer service and public relations skills Advanced knowledge of methods, procedures, practices and activities of the program area Ability to maintain confidentiality and appropriately handle sensitive communications with students, parents, employees and external agencies Ability to identify conflict, problem solve, and resolve student problems and concerns in the most efficient manner possible Excellent and thorough knowledge of English grammar, business writing, punctuation and spelling Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action Ability to analyze priorities to effectively assign work tasks across a team of team members Ability to develop and implement procedures to ensure accurate audience identification associated with the administration of a complex communication plan Working knowledge of technology and software applications such as: word processing, spreadsheet, database management, and communication tools Ability to identify appropriate audience for a specific communication Ability to effectively prioritize elements of the Enrollment Services Communication Plan Ability to develop content for communication plan elements in collaboration with colleagues from within the department and across campus Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one (1) year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three (3) years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications Master’s Degree in higher education or similar field One (1) to two (2) years of supervising or directing work flow of student staff Experience in training groups Compensation Classification: Student Service Professional IV Anticipated Hiring Range: $6,019/month - $6,580/month CSU Salary Range: $6,019/month - $8,585/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: August 16, 2024 through September 1, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Aug 16 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 23, 2024
Job Summary The Communications Counselor Lead performs multiple essential functions including implementation of the applicant communication plan under the supervision of the Associate Director of Communication, Enrollment Management Technical Implementation and Communication (EMTIC), and works collaboratively with other units in Enrollment Management to create, collect, synthesize, and deliver a variety of interdependent communication messages via the communications counselors in support of recruiting, admitting, enrolling and retaining students to the university. This incumbent collaborates directly with colleagues in Enrollment Management, SJSUOnline, and Professional and Global Engagement for recruitment and yield of applicants. The incumbent performs tasks related to the functional and technical aspects of the communication plan related to Student Recruitment, Admissions, Evaluation and Enrollment Management functions. This position provides primary leadership and knowledge regarding communication methods, such as phones, email, text, mass messaging, social media, Chatbot, and other technology such as virtual advising and CRMs. The Communications Counselor Lead collaborates with Enrollment Management units and University constituents to implement shared business processes and meet deadlines. Working under minimal supervision, the incumbent is responsible for maintaining a high level of knowledge regarding communication systems that attract, recruit, and enroll academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. In particular, the Communications Counselor Lead maintains expertise on processes associated with both domestic and international/non-resident admission and enrollment. As a representative for San Jose State University, this incumbent maintains a high level of expertise in requirements, processes, and regulations to facilitate quality customer service and advising in supporting students’ decisions to apply and attend SJSU. The Communications Counselor Lead will develop and maintain accurate and transparent documentation of the communication process and workflow in order to maintain levels of productivity, quality of counseling for prospective students and information shared relative to the admission process for both domestic and international/non-resident graduate and undergraduate students. Key Responsibilities Provides work lead direction to a team of Student Services Professionals on the Communications Team Coordinates, instructs, guides, checks and corrects the work of others in order to maintain levels of productivity, quality and quantity Communicates instructions from manager/director according to a logical progression of work or follows a prepared schedule or protocol Provides input for performance reviews and operational issues Develops, implements and maintains training programs for the Communication Counselors including creation and maintenance of documentation related to the job functions of this unit In collaboration with Associate Director, develops, implements and assesses a communication plan for international and resident applicants. Serves as primary administrator of MySJSU, text, and email messaging. Provides strategic and functional support for the implementation and maintenance of communication platforms including but not limited to CRM tools, Social Media Platforms, Chatbot, MySJSU and SJSUOne Ensures an effective communication process (from recruitment to enrollment) to prospective students and their families and supports the yield process and activities for admitted students Maintains expert knowledge of Enrollment Management programs and services with particular expertise in information related to the needs of international students. Keeps current and interprets California State University (CSU) and SJSU policies, procedures and office practices, by participating in training and working meetings on a regular basis Explains the admission process from point of application to My SJSU account activation to the point of enrollment including processes specific to international applicants. Reliably and accurately communicates this process using a variety of media to students, parents, and campus community members Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Must be able to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President, communicating effectively and professionally Must possess excellent oral and written communication skills. Must possess excellent customer service and public relations skills Advanced knowledge of methods, procedures, practices and activities of the program area Ability to maintain confidentiality and appropriately handle sensitive communications with students, parents, employees and external agencies Ability to identify conflict, problem solve, and resolve student problems and concerns in the most efficient manner possible Excellent and thorough knowledge of English grammar, business writing, punctuation and spelling Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action Ability to analyze priorities to effectively assign work tasks across a team of team members Ability to develop and implement procedures to ensure accurate audience identification associated with the administration of a complex communication plan Working knowledge of technology and software applications such as: word processing, spreadsheet, database management, and communication tools Ability to identify appropriate audience for a specific communication Ability to effectively prioritize elements of the Enrollment Services Communication Plan Ability to develop content for communication plan elements in collaboration with colleagues from within the department and across campus Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one (1) year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three (3) years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications Master’s Degree in higher education or similar field One (1) to two (2) years of supervising or directing work flow of student staff Experience in training groups Compensation Classification: Student Service Professional IV Anticipated Hiring Range: $6,019/month - $6,580/month CSU Salary Range: $6,019/month - $8,585/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: August 16, 2024 through September 1, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Aug 16 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information Los Angeles County Office of the PUBLIC DEFENDER EXAM NUMBER: L1610A-EA RECRUITMENT TYPE: OPEN COMPETITIVE JOB OPPORTUNITY - Emergency WHO WE ARE The Los Angeles County Office of the Public Defender is the nation's finest client-centered criminal defense firm, providing a beacon for evolutionary and revolutionary changes in the justice system. Our offices are headed by innovative and progressive leaders collaboratively working towards our agency’s mission of reducing the incarceration rate for our indigent clientele. WHEN TO APPLY Applications will be accepted starting Wednesday , September 11, 2024, at 8:00 a.m. (PT). The application filing period will remain open until the needs of the service are met and is subject to closure without prior notice. The LA County Board of Supervisors recently declared a local state of emergency for homelessness , a nd the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The Los Angeles County Office of the Public Defender is seeking qualified candidates to fill the emergency Communications Manager position, Public Defender vacancy related to the homelessness crisis. ABOUT THE POSITION Manages and directs the planning, development, evaluation, implementation, and administration of a comprehensive and strategic public information and engagement program for the department's Communications Unit. Essential Job Functions ESSENTIAL JOB FUNCTIONS INCLUDE BUT MAY NOT BE LIMITED TO: Directing and participating in the development and implementation of the department’s communication strategies and public information programs to effectively convey the department’s mission, goals, services, and community outreach programs. Managing the dissemination of information to the public and the media and utilizing technical expertise to quickly and professionally respond to crises and challenging situations. Conferring with the executive team to identify strategies for addressing high-profile cases; and arranging interviews with the Public Defender and departmental executives. Responding to requests for information on the programs and activities of the Public Defender and the department. Fostering effective working relationships with clients, government officials, and media representatives. Formulating policies and procedures related to public information programs. Assigning, supervising, and reviewing the work of communications staff; providing constructive feedback; preparing employee evaluations, and maintaining the unit’s schedule. Developing policies and procedures and working with staff to meet career and organizational goals. Coordinating with the Office of the Alternate Public Defender and the Independent Defense Counsel Office on communications-related training programs. Managing special events (e.g., community outreach programs) designed to provide and disseminate information on the department’s programs and services. Evaluating the effectiveness of the department’s public relations efforts and recommending revisions, if necessary. Requirements MINIMUM REQUIREMENTS A Bachelor's degree from an accredited college or university* with a major in Communications, Journalism, Public Administration, Public Relations, English, Criminal Justice, Criminology, or a closely related field -AND- Five years of experience at the level of Los Angeles County’s class of Senior Public Information Specialist** initiating, planning, developing, maintaining, evaluating, implementing, and coordinating a complex and sensitive public information program; or professional experience as a journalist within a media organization. Special Requirement Information *In order to receive credit for a Bachelor's or higher degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of application filing or within seven (7) calendar days from the date of filing. If you are unable to attach the required documents, you must email them to Exams@pubdef.lacounty.gov .Please include the exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated Minimum Requirements. For more information regarding education, please see the Employment Information document on the LA County Jobs website. ** Experience at the level of Los Angeles County's class of Senior Public Information Specialist involves initiating, planning, developing, maintaining, evaluating, implementing, and coordinating a complex and sensitive public information and engagement program; serves in a lead capacity or may serve as a supervisor to public information staff engaged in the planning and dissemination of information through various media channels. LICENSE A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Some positions may require a valid California Class C Driver License to perform job-related functions. PHYSICAL CLASS II - LIGHT This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. EXAM CONTENT Before the end of your initial work assignment, the department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. Additional Information APPLICATION & FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button for this posting. Please review your application for accuracy before submitting it. You can also track the status of your application by visiting Governmentjobs.com and logging into your account. Many important notifications such as application notices and initial appointment letters will be sent electronically to the email address provided on your application. It is your responsibility to provide a valid email address and review all notifications sent to you. Please add Exams@pubdef.lacounty.gov, HMoreno@pubdef.lacounty.gov , noreply@governmentjobs.com, Personnel@pubdef.lacounty.gov , to your email address book and list of approved senders to prevent email notifications from being filtered or blocked as spam/junk/clutter mail. Applicants have the ability to opt out of emails from Los Angeles County. If you unsubscribe, you will not receive any examination notifications. You can always access some of these notifications by logging into your profile inbox at Governmentjobs.com which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Plan to submit your online application well in advance of the first day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on Governmentjobs.com , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Fill out your application and Supplemental Questionnaire completely. Provide any relevant job experience when prompted, in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. Incomplete applications will be rejected. Please note that all information included in the application materials is subject to VERIFICATION at any point during the application review, selection, and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Applicants must submit all applicable documents at the time of filing or within seven (7) calendar days from the date the application is filed via email to Exams@pubdef.lacounty.gov . Include the examination number and title in your email's subject line. Although resumes can be uploaded as attachments to the application, resumes will not be accepted in lieu of completing the online application. SOCIAL SECURITY NUMBER Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or internet, applications can be completed on computers at public libraries throughout Los Angeles County. Applicants can find out more information about select in-person library services and locations by visiting the Los Angeles County Library website. NO SHARING OF USER ID AND PASSWORD All applicants must file their application online using their OWN user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records that are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Questions? Contact us: Exam Number: L1610A-EA Department Contact Name: Hector Moreno Department Contact Phone: (213) 460-8068 Department Contact Email: Exams@pubdef.lacounty.gov ADA Coordinator Email: Exams@pubdef.lacounty.gov California Relay Service Phone: (800) 735-2922 Teletype Phone: (800) 735-2929 For detailed information, please click here
Sep 11, 2024
Full Time
Position/Program Information Los Angeles County Office of the PUBLIC DEFENDER EXAM NUMBER: L1610A-EA RECRUITMENT TYPE: OPEN COMPETITIVE JOB OPPORTUNITY - Emergency WHO WE ARE The Los Angeles County Office of the Public Defender is the nation's finest client-centered criminal defense firm, providing a beacon for evolutionary and revolutionary changes in the justice system. Our offices are headed by innovative and progressive leaders collaboratively working towards our agency’s mission of reducing the incarceration rate for our indigent clientele. WHEN TO APPLY Applications will be accepted starting Wednesday , September 11, 2024, at 8:00 a.m. (PT). The application filing period will remain open until the needs of the service are met and is subject to closure without prior notice. The LA County Board of Supervisors recently declared a local state of emergency for homelessness , a nd the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The Los Angeles County Office of the Public Defender is seeking qualified candidates to fill the emergency Communications Manager position, Public Defender vacancy related to the homelessness crisis. ABOUT THE POSITION Manages and directs the planning, development, evaluation, implementation, and administration of a comprehensive and strategic public information and engagement program for the department's Communications Unit. Essential Job Functions ESSENTIAL JOB FUNCTIONS INCLUDE BUT MAY NOT BE LIMITED TO: Directing and participating in the development and implementation of the department’s communication strategies and public information programs to effectively convey the department’s mission, goals, services, and community outreach programs. Managing the dissemination of information to the public and the media and utilizing technical expertise to quickly and professionally respond to crises and challenging situations. Conferring with the executive team to identify strategies for addressing high-profile cases; and arranging interviews with the Public Defender and departmental executives. Responding to requests for information on the programs and activities of the Public Defender and the department. Fostering effective working relationships with clients, government officials, and media representatives. Formulating policies and procedures related to public information programs. Assigning, supervising, and reviewing the work of communications staff; providing constructive feedback; preparing employee evaluations, and maintaining the unit’s schedule. Developing policies and procedures and working with staff to meet career and organizational goals. Coordinating with the Office of the Alternate Public Defender and the Independent Defense Counsel Office on communications-related training programs. Managing special events (e.g., community outreach programs) designed to provide and disseminate information on the department’s programs and services. Evaluating the effectiveness of the department’s public relations efforts and recommending revisions, if necessary. Requirements MINIMUM REQUIREMENTS A Bachelor's degree from an accredited college or university* with a major in Communications, Journalism, Public Administration, Public Relations, English, Criminal Justice, Criminology, or a closely related field -AND- Five years of experience at the level of Los Angeles County’s class of Senior Public Information Specialist** initiating, planning, developing, maintaining, evaluating, implementing, and coordinating a complex and sensitive public information program; or professional experience as a journalist within a media organization. Special Requirement Information *In order to receive credit for a Bachelor's or higher degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of application filing or within seven (7) calendar days from the date of filing. If you are unable to attach the required documents, you must email them to Exams@pubdef.lacounty.gov .Please include the exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated Minimum Requirements. For more information regarding education, please see the Employment Information document on the LA County Jobs website. ** Experience at the level of Los Angeles County's class of Senior Public Information Specialist involves initiating, planning, developing, maintaining, evaluating, implementing, and coordinating a complex and sensitive public information and engagement program; serves in a lead capacity or may serve as a supervisor to public information staff engaged in the planning and dissemination of information through various media channels. LICENSE A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Some positions may require a valid California Class C Driver License to perform job-related functions. PHYSICAL CLASS II - LIGHT This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. EXAM CONTENT Before the end of your initial work assignment, the department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. Additional Information APPLICATION & FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button for this posting. Please review your application for accuracy before submitting it. You can also track the status of your application by visiting Governmentjobs.com and logging into your account. Many important notifications such as application notices and initial appointment letters will be sent electronically to the email address provided on your application. It is your responsibility to provide a valid email address and review all notifications sent to you. Please add Exams@pubdef.lacounty.gov, HMoreno@pubdef.lacounty.gov , noreply@governmentjobs.com, Personnel@pubdef.lacounty.gov , to your email address book and list of approved senders to prevent email notifications from being filtered or blocked as spam/junk/clutter mail. Applicants have the ability to opt out of emails from Los Angeles County. If you unsubscribe, you will not receive any examination notifications. You can always access some of these notifications by logging into your profile inbox at Governmentjobs.com which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Plan to submit your online application well in advance of the first day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on Governmentjobs.com , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Fill out your application and Supplemental Questionnaire completely. Provide any relevant job experience when prompted, in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. Incomplete applications will be rejected. Please note that all information included in the application materials is subject to VERIFICATION at any point during the application review, selection, and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Applicants must submit all applicable documents at the time of filing or within seven (7) calendar days from the date the application is filed via email to Exams@pubdef.lacounty.gov . Include the examination number and title in your email's subject line. Although resumes can be uploaded as attachments to the application, resumes will not be accepted in lieu of completing the online application. SOCIAL SECURITY NUMBER Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or internet, applications can be completed on computers at public libraries throughout Los Angeles County. Applicants can find out more information about select in-person library services and locations by visiting the Los Angeles County Library website. NO SHARING OF USER ID AND PASSWORD All applicants must file their application online using their OWN user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records that are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Questions? Contact us: Exam Number: L1610A-EA Department Contact Name: Hector Moreno Department Contact Phone: (213) 460-8068 Department Contact Email: Exams@pubdef.lacounty.gov ADA Coordinator Email: Exams@pubdef.lacounty.gov California Relay Service Phone: (800) 735-2922 Teletype Phone: (800) 735-2929 For detailed information, please click here
Communications Director
City of Pflugerville, TX
About Pflugerville, TX
Pflugerville, Texas is a vibrant, growing community, the second-largest city in Travis County next to the state capital of Austin and the Trail Capital of Texas. The City covers more than 23 square miles and offers beautiful trails, diverse shopping options and high-quality schools. Over the last decade, the City’s considerable growth rate has created abundant cultural, entertainment and recreational opportunities. Pflugerville’s more than 79,000 residents enjoy living “where quality meets life.”
Pflugerville is growing rapidly as evidenced by a 187% population growth since 2000 and more than $1B in capital improvement projects planned within the next 5 years. The City has also had an influx of large employers. Most recently, the City opened its doors to an Amazon Fulfillment Center, Costco, Living Spaces Fulfillment Center, Baylor Scott & White Hospital and PepsiCo.
Pflugerville’s qualities have been recognized and honored with several awards and accolades. In 2020, Pflugerville ranked #70 on Livability’s top 100 places to live for small to mid-size cities. The City has earned Scenic City recognition from Scenic Texas because of its model standards for design and development of public roadways, beautiful trails and continuous efforts to diversify the urban forest and streetscapes. “Pflugerville is as pfun as they come, and according to a new study by SmartAsset, it's one of the most livable small U.S. cities too. The North Austin suburb ranked No. 31 in SmartAsset's list of 275 small American cities and was the only Texas city to make the top 50. The Communications Department is recognized regionally and nationally with a total of 78 awards received in the last 15 years. Recent accolades include recognition for social media campaigns from City County Communications and Marketing Association (3CMA), Texas Association of Municipal Information Officers Award of Excellence for best social media campaign, and a HERMES Creative 2024 Gold Award for Explore Pflugerville Tourism Rebrand.
City Government
The City of Pflugerville was incorporated in 1965 and operates under a Home Rule Charter with a Council-Manager form of government. The City Council is comprised of a Mayor and six (6) Councilmembers elected at-large on a non-partisan basis for staggered, three-year terms.
The City Council, as policy makers, appoints a City Manager to manage the day-to-day operations.
The City Manager is responsible for administering the affairs of the City in accordance with City Council policies and federal and state laws in all matters including the City’s utilities, finance, human resources, public works, planning, engineering, building, police, parks & recreation, library and several other departments with 426 fulltime employees and an operating budget of $126 million.
The Position
Under general administrative direction, this position establishes, manages and implements effective communications and public involvement strategies to provide timely, accurate, and understandable information to the community. The Communications Director is responsible for overseeing and coordinating citywide communications messages and public information programs, expanding communication resources for outreach to the city and residents using existing and new technology and media, overseeing the implementation of citywide information programs, and management of the Explore Pflugerville tourism program. The Communications Director must apply a significant degree of initiative and independent judgment, as the Director interfaces frequently with City management, City Council, the media and other City staff to present recommendations and administer both public and internal communication information programs. The Communications Department manages City’s media relations, social media presence, city websites, public access and video programming, police emergency operation center communications and the city’s tourism efforts and outreach.
Essential Functions and Responsibilities
Supervise communications division and oversee coordination of messages via Pf Connect communications channels including the city website, social media accounts, video and special events.
Continuously evaluate effectiveness of communications campaigns and coordinate ongoing city messaging with clear information to the public.
Advise members of the City Manager’s Office (CMO), Mayor, City Council and top management staff on communications strategies, policies, procedures and issues.
Coordinate implementation of the city’s communications plan and link communications initiatives to the City Council’s Strategic Plan and goals.
Develop, facilitate and assist with implementing strategic approaches to emerging issues.
Oversee the coordination of design, production and distribution of city publications to heighten awareness of city services, programs and initiatives ensuring all materials follow city branding and key messaging.
Assist other departments with communications strategies. In an emergency, serves in Emergency Operations Center and provides emergency message support.
Manage and coordinate cable access channel content, including public service announcement notices, Pflugerville Pfocus scripts and filming, and promotional videos.
Serves on county-wide communications teams to assist with Travis and Williamson County regional communications efforts.
Attend, represent and/or coordinate with CMO at community functions, open houses, community meetings, civic organizations, and governmental groups; prepare and present presentations regarding city programs.
Work with CMO, staff, and City Council on communication strategies such as coordinating plans, and writing columns, letters, and speeches, and communication programs.
Attend conferences, trainings, and other meetings to stay current with successful practices in communications, engagement and learn new skills.
Oversee the Explore Pflugerville tourism program to grow Pflugerville’s tourist presence and maximize the use of Hotel Occupancy Funds to attract tourists to Pflugerville.
Knowledge and Skills
Knowledge of public opinion research techniques and various methods of application in governmental issues
Knowledge of print, electronic, radio/television, and social media used to distribute public information
Knowledge of Public Information Act, its application and compliance requirements.
Knowledge of best practices related to crisis communication and emergency operations.
Skill of word processing, spreadsheet, website development, and data inquiry software.
The Ideal Candidate
The ideal candidate will be a strategic communications professional who can develop and execute communication plans. This person should have extensive experience with social media, news media, and crisis communication; experience working in a high-growth City will be a definite asset.
The ideal candidate must have exceptional interpersonal skills, and the ability to establish and maintain relationships with City Council, City Management, the general public, and the news media. Advanced written and oral communication skills will be imperative, as well as strong collaboration and team building skills.
Education and Experience
Qualified applicants will have a Bachelor’s Degree in Public Relations, Communications, or a related field, in addition to 7+ year’s progressively responsible experience in communications; 5+ years’ experience in a writing-intensive position, and 5+ years supervisory experience, preferably in related function or government. Demonstrated experience working with print, broadcast and internet-based media is required. A Certified Public Communicator or Master’s Degree in Communications, Public Administration or similar field is preferred.
Salary
The City of Pflugerville offers a competitive salary commensurate with qualifications and experience. The position also includes employer paid healthcare, dental, vision, and life insurance. The City has 11 paid holidays per year with 24 hours of personal holiday leave, along with 12 days of sick and 15 days of vacation time.
The City participates in Texas Municipal Retirement System (TMRS) at an employee deposit rate of 7% with a City match of 2:1 and five (5) year vesting. The City also offers additional retirement options through MissionSquare Retirement (formerly ICMA-RC). Relocation assistance may be available.
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: PACD24
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is September 19, 2024* video journalist
The City of Pflugerville is an Equal Employment Opportunity Employer.
Aug 22, 2024
Full Time
Communications Director
City of Pflugerville, TX
About Pflugerville, TX
Pflugerville, Texas is a vibrant, growing community, the second-largest city in Travis County next to the state capital of Austin and the Trail Capital of Texas. The City covers more than 23 square miles and offers beautiful trails, diverse shopping options and high-quality schools. Over the last decade, the City’s considerable growth rate has created abundant cultural, entertainment and recreational opportunities. Pflugerville’s more than 79,000 residents enjoy living “where quality meets life.”
Pflugerville is growing rapidly as evidenced by a 187% population growth since 2000 and more than $1B in capital improvement projects planned within the next 5 years. The City has also had an influx of large employers. Most recently, the City opened its doors to an Amazon Fulfillment Center, Costco, Living Spaces Fulfillment Center, Baylor Scott & White Hospital and PepsiCo.
Pflugerville’s qualities have been recognized and honored with several awards and accolades. In 2020, Pflugerville ranked #70 on Livability’s top 100 places to live for small to mid-size cities. The City has earned Scenic City recognition from Scenic Texas because of its model standards for design and development of public roadways, beautiful trails and continuous efforts to diversify the urban forest and streetscapes. “Pflugerville is as pfun as they come, and according to a new study by SmartAsset, it's one of the most livable small U.S. cities too. The North Austin suburb ranked No. 31 in SmartAsset's list of 275 small American cities and was the only Texas city to make the top 50. The Communications Department is recognized regionally and nationally with a total of 78 awards received in the last 15 years. Recent accolades include recognition for social media campaigns from City County Communications and Marketing Association (3CMA), Texas Association of Municipal Information Officers Award of Excellence for best social media campaign, and a HERMES Creative 2024 Gold Award for Explore Pflugerville Tourism Rebrand.
City Government
The City of Pflugerville was incorporated in 1965 and operates under a Home Rule Charter with a Council-Manager form of government. The City Council is comprised of a Mayor and six (6) Councilmembers elected at-large on a non-partisan basis for staggered, three-year terms.
The City Council, as policy makers, appoints a City Manager to manage the day-to-day operations.
The City Manager is responsible for administering the affairs of the City in accordance with City Council policies and federal and state laws in all matters including the City’s utilities, finance, human resources, public works, planning, engineering, building, police, parks & recreation, library and several other departments with 426 fulltime employees and an operating budget of $126 million.
The Position
Under general administrative direction, this position establishes, manages and implements effective communications and public involvement strategies to provide timely, accurate, and understandable information to the community. The Communications Director is responsible for overseeing and coordinating citywide communications messages and public information programs, expanding communication resources for outreach to the city and residents using existing and new technology and media, overseeing the implementation of citywide information programs, and management of the Explore Pflugerville tourism program. The Communications Director must apply a significant degree of initiative and independent judgment, as the Director interfaces frequently with City management, City Council, the media and other City staff to present recommendations and administer both public and internal communication information programs. The Communications Department manages City’s media relations, social media presence, city websites, public access and video programming, police emergency operation center communications and the city’s tourism efforts and outreach.
Essential Functions and Responsibilities
Supervise communications division and oversee coordination of messages via Pf Connect communications channels including the city website, social media accounts, video and special events.
Continuously evaluate effectiveness of communications campaigns and coordinate ongoing city messaging with clear information to the public.
Advise members of the City Manager’s Office (CMO), Mayor, City Council and top management staff on communications strategies, policies, procedures and issues.
Coordinate implementation of the city’s communications plan and link communications initiatives to the City Council’s Strategic Plan and goals.
Develop, facilitate and assist with implementing strategic approaches to emerging issues.
Oversee the coordination of design, production and distribution of city publications to heighten awareness of city services, programs and initiatives ensuring all materials follow city branding and key messaging.
Assist other departments with communications strategies. In an emergency, serves in Emergency Operations Center and provides emergency message support.
Manage and coordinate cable access channel content, including public service announcement notices, Pflugerville Pfocus scripts and filming, and promotional videos.
Serves on county-wide communications teams to assist with Travis and Williamson County regional communications efforts.
Attend, represent and/or coordinate with CMO at community functions, open houses, community meetings, civic organizations, and governmental groups; prepare and present presentations regarding city programs.
Work with CMO, staff, and City Council on communication strategies such as coordinating plans, and writing columns, letters, and speeches, and communication programs.
Attend conferences, trainings, and other meetings to stay current with successful practices in communications, engagement and learn new skills.
Oversee the Explore Pflugerville tourism program to grow Pflugerville’s tourist presence and maximize the use of Hotel Occupancy Funds to attract tourists to Pflugerville.
Knowledge and Skills
Knowledge of public opinion research techniques and various methods of application in governmental issues
Knowledge of print, electronic, radio/television, and social media used to distribute public information
Knowledge of Public Information Act, its application and compliance requirements.
Knowledge of best practices related to crisis communication and emergency operations.
Skill of word processing, spreadsheet, website development, and data inquiry software.
The Ideal Candidate
The ideal candidate will be a strategic communications professional who can develop and execute communication plans. This person should have extensive experience with social media, news media, and crisis communication; experience working in a high-growth City will be a definite asset.
The ideal candidate must have exceptional interpersonal skills, and the ability to establish and maintain relationships with City Council, City Management, the general public, and the news media. Advanced written and oral communication skills will be imperative, as well as strong collaboration and team building skills.
Education and Experience
Qualified applicants will have a Bachelor’s Degree in Public Relations, Communications, or a related field, in addition to 7+ year’s progressively responsible experience in communications; 5+ years’ experience in a writing-intensive position, and 5+ years supervisory experience, preferably in related function or government. Demonstrated experience working with print, broadcast and internet-based media is required. A Certified Public Communicator or Master’s Degree in Communications, Public Administration or similar field is preferred.
Salary
The City of Pflugerville offers a competitive salary commensurate with qualifications and experience. The position also includes employer paid healthcare, dental, vision, and life insurance. The City has 11 paid holidays per year with 24 hours of personal holiday leave, along with 12 days of sick and 15 days of vacation time.
The City participates in Texas Municipal Retirement System (TMRS) at an employee deposit rate of 7% with a City match of 2:1 and five (5) year vesting. The City also offers additional retirement options through MissionSquare Retirement (formerly ICMA-RC). Relocation assistance may be available.
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: PACD24
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is September 19, 2024* video journalist
The City of Pflugerville is an Equal Employment Opportunity Employer.
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a one-year probationary position. Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jul 30 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 31, 2024
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a one-year probationary position. Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jul 30 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Under the general direction of the Director of Residential Life for University Housing Services (UHS), the Housing Behavioral Case Manager serves as a point for University Housing Services response to students experiencing varying degrees of need/support and/or distress. The incumbent is readily accessible and provides consultations for staff, students, and family members who are concerned about a distressed University Housing Services resident. The Housing Behavioral Case Manager serves as a primary resource for managing reports of behavioral concerns in the residence halls and apartments as well as responding to inquiries and providing appropriate follow-up. The position provides case management services to students with complex mental and physical health problems, cognitive disorders, and safety concerns that are reported to University Housing Services. Housing Behavioral Case management services include, but are not limited to: providing assessment, advocacy, resources and referrals as well as follow-up services for students that are experiencing significant physical, mental, psychological, and life management difficulties. The Housing Behavioral Case Manager supports students experiencing issues functioning in the university system, those with current and emerging mental, psychological, or physical health issues (including COVID support and oversight), and students experiencing issues adjusting to academic and social life. The Housing Behavioral Case Manager coordinates services and provides referrals to the appropriate resources on campus such as the Counseling and Psychological Services, Accessible Education Center, SJSU Cares, Guardian Scholars, Student Health and Wellness, Title IX and Student Conduct & Ethical Development. The Housing Behavioral Case Manager works towards minimizing the impact of mental illness or emotional distress on the safety, academic, and personal pursuits of students through effective referral and follow through. The Housing Behavioral Case Manager has significant responsibility for crisis management, administrative duties, communication within and outside the university, and other related activities with additional specific responsibility for managing behavioral cases, student advocacy, and training and outreach. The Housing Behavioral Case Manager works cooperatively with all UHS staff in support and implementation of the UHS and Residential Life Mission and Curriculum. The position requires political acumen as it interfaces with the Behavioral Intervention Team, Campus Legal Counsel, President’s Cabinet, students’ families, media, and other key stakeholders. Duties include providing information and training for the University Housing Services student and professional staff; fielding calls, emails, and referrals regarding concerning behaviors; meeting with students, coordinating responses and services for individuals; undertaking research on national best practices; and may be required to participate on other committees dealing with campus safety. The Housing Behavioral Case Manager works closely with key offices (Behavior Intervention Team, University Police, Counseling and Psychological Services, Student Conduct and Ethical Development, Title IX, Student Health and Wellness Center, and Accessible Education Center, SJSU Cares and Guardian Scholars/Foster Youth Programs) to identify and intervene as needed with students whose behavior suggests the need for support services. University Housing is responsible for the development and management of a comprehensive program for approximately 4,200 residents living in on campus facilities. The program includes the day-to-day operation of four residence halls housing 2,400 first year students and two apartment complexes housing 1,800 upper division students, graduate students, faculty, and staff. Key Responsibilities Communicates with the Director for Residential Life, Assistant Directors for Residential Life and Conduct Coordinator on an ongoing basis to track and resolve issues. Assists and supports Residential Life staff to manage behavioral concerns of individuals in personal crisis and/or other emergencies and coordinate appropriate follow up. Assesses residents’ ability to live in a residential environment. Triages individuals with behavioral concerns to facilitate and track referrals and follow up with individuals. Coordinates with other campus colleagues to track, assess, and refer students as appropriate. Provides reports tracking resident concerns, related conduct issues, behavioral patterns, and resolutions. Serves as a liaison for Housing residents, their families, and campus partners. Works and communicates with campus offices and community agencies to ensure appropriate support of the referred individuals as needed. Develops liaison relationships with other Student Affairs and University departments to coordinate efforts where appropriate. Responds as needed for crisis intervention, management and consultation with Residential Life Staff who are on call 24 hours a day. Develops and presents recommendations for improvement of established processes and practices; initiates and implements plans to execute changes. Establishes partnerships with Bay Area colleges and colleagues to foster professional development, networking, and benchmarking opportunities. Knowledge, Skills & Abilities Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Experience with crisis counseling and mental health interventions. Ability to advise and counsel students, faculty and staff, individually and in groups on complex student-related matters; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Demonstrated ability to lead individuals and projects in a team effort to accomplish institutional and divisional goals and objectives. Ability to carry out a variety of professionally complex assignments without detailed instructions. Strong oral and written communication skills. Must possess excellent customer service and public relations skills. Ability to compose and appropriately format correspondence and reports; knowledge of English grammar, business writing, punctuation and spelling. Demonstrated experience in operations and systems analysis, statistical and research methods, and ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to take calls/referrals as required which may include evenings and weekends. Working knowledge of various software applications to include word processing, presentations, spreadsheets, and databases. A valid California driver’s license is required within three months of the date of hire for the operation of any vehicle required for this position. Ability to complete the Defensive Drivers Training Program provided by the State of California for CSU campuses. Required Qualifications Master’s Degree in Higher Education or related field and 3 years progressive experience in Residential Life 3 years progressive residence hall experience 3 years crisis management experience Experience in advising or counseling students, faculty and staff individually, or in a group regarding crisis and mental health concerns Experience with Title IX, mental health, disability laws, and student conduct administration Experience presenting workshops, trainings, etc. to students, faculty, and staff regarding sensitive behavioral concerns and the process and resources to address them Experience working with a large diverse population in an urban setting License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Two years of experience working with students, faculty, and staff in behavioral case management in higher education Licensed Clinical Social Worker or Licensed Professional Clinical Counselor Experience working with a team or a group Experience creating statistical reports regarding various campus behaviors Compensation Classification: Administrator I Hiring Range: $6,296/month - $6,467/month CSU Hiring Range: $3,750/month - $11,146/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary Under the general direction of the Director of Residential Life for University Housing Services (UHS), the Housing Behavioral Case Manager serves as a point for University Housing Services response to students experiencing varying degrees of need/support and/or distress. The incumbent is readily accessible and provides consultations for staff, students, and family members who are concerned about a distressed University Housing Services resident. The Housing Behavioral Case Manager serves as a primary resource for managing reports of behavioral concerns in the residence halls and apartments as well as responding to inquiries and providing appropriate follow-up. The position provides case management services to students with complex mental and physical health problems, cognitive disorders, and safety concerns that are reported to University Housing Services. Housing Behavioral Case management services include, but are not limited to: providing assessment, advocacy, resources and referrals as well as follow-up services for students that are experiencing significant physical, mental, psychological, and life management difficulties. The Housing Behavioral Case Manager supports students experiencing issues functioning in the university system, those with current and emerging mental, psychological, or physical health issues (including COVID support and oversight), and students experiencing issues adjusting to academic and social life. The Housing Behavioral Case Manager coordinates services and provides referrals to the appropriate resources on campus such as the Counseling and Psychological Services, Accessible Education Center, SJSU Cares, Guardian Scholars, Student Health and Wellness, Title IX and Student Conduct & Ethical Development. The Housing Behavioral Case Manager works towards minimizing the impact of mental illness or emotional distress on the safety, academic, and personal pursuits of students through effective referral and follow through. The Housing Behavioral Case Manager has significant responsibility for crisis management, administrative duties, communication within and outside the university, and other related activities with additional specific responsibility for managing behavioral cases, student advocacy, and training and outreach. The Housing Behavioral Case Manager works cooperatively with all UHS staff in support and implementation of the UHS and Residential Life Mission and Curriculum. The position requires political acumen as it interfaces with the Behavioral Intervention Team, Campus Legal Counsel, President’s Cabinet, students’ families, media, and other key stakeholders. Duties include providing information and training for the University Housing Services student and professional staff; fielding calls, emails, and referrals regarding concerning behaviors; meeting with students, coordinating responses and services for individuals; undertaking research on national best practices; and may be required to participate on other committees dealing with campus safety. The Housing Behavioral Case Manager works closely with key offices (Behavior Intervention Team, University Police, Counseling and Psychological Services, Student Conduct and Ethical Development, Title IX, Student Health and Wellness Center, and Accessible Education Center, SJSU Cares and Guardian Scholars/Foster Youth Programs) to identify and intervene as needed with students whose behavior suggests the need for support services. University Housing is responsible for the development and management of a comprehensive program for approximately 4,200 residents living in on campus facilities. The program includes the day-to-day operation of four residence halls housing 2,400 first year students and two apartment complexes housing 1,800 upper division students, graduate students, faculty, and staff. Key Responsibilities Communicates with the Director for Residential Life, Assistant Directors for Residential Life and Conduct Coordinator on an ongoing basis to track and resolve issues. Assists and supports Residential Life staff to manage behavioral concerns of individuals in personal crisis and/or other emergencies and coordinate appropriate follow up. Assesses residents’ ability to live in a residential environment. Triages individuals with behavioral concerns to facilitate and track referrals and follow up with individuals. Coordinates with other campus colleagues to track, assess, and refer students as appropriate. Provides reports tracking resident concerns, related conduct issues, behavioral patterns, and resolutions. Serves as a liaison for Housing residents, their families, and campus partners. Works and communicates with campus offices and community agencies to ensure appropriate support of the referred individuals as needed. Develops liaison relationships with other Student Affairs and University departments to coordinate efforts where appropriate. Responds as needed for crisis intervention, management and consultation with Residential Life Staff who are on call 24 hours a day. Develops and presents recommendations for improvement of established processes and practices; initiates and implements plans to execute changes. Establishes partnerships with Bay Area colleges and colleagues to foster professional development, networking, and benchmarking opportunities. Knowledge, Skills & Abilities Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Experience with crisis counseling and mental health interventions. Ability to advise and counsel students, faculty and staff, individually and in groups on complex student-related matters; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Demonstrated ability to lead individuals and projects in a team effort to accomplish institutional and divisional goals and objectives. Ability to carry out a variety of professionally complex assignments without detailed instructions. Strong oral and written communication skills. Must possess excellent customer service and public relations skills. Ability to compose and appropriately format correspondence and reports; knowledge of English grammar, business writing, punctuation and spelling. Demonstrated experience in operations and systems analysis, statistical and research methods, and ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to take calls/referrals as required which may include evenings and weekends. Working knowledge of various software applications to include word processing, presentations, spreadsheets, and databases. A valid California driver’s license is required within three months of the date of hire for the operation of any vehicle required for this position. Ability to complete the Defensive Drivers Training Program provided by the State of California for CSU campuses. Required Qualifications Master’s Degree in Higher Education or related field and 3 years progressive experience in Residential Life 3 years progressive residence hall experience 3 years crisis management experience Experience in advising or counseling students, faculty and staff individually, or in a group regarding crisis and mental health concerns Experience with Title IX, mental health, disability laws, and student conduct administration Experience presenting workshops, trainings, etc. to students, faculty, and staff regarding sensitive behavioral concerns and the process and resources to address them Experience working with a large diverse population in an urban setting License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Two years of experience working with students, faculty, and staff in behavioral case management in higher education Licensed Clinical Social Worker or Licensed Professional Clinical Counselor Experience working with a team or a group Experience creating statistical reports regarding various campus behaviors Compensation Classification: Administrator I Hiring Range: $6,296/month - $6,467/month CSU Hiring Range: $3,750/month - $11,146/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMMUNICATIONS TECHNICIAN II (Technical Services Unit) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff-Coroner/Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including Administration/Operations, Special Projects, Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities. The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations. THE OPPORTUNITY This is a journey level class in the Communications Technician series that is located at Sheriff's Technical Services Unit (Radio Communications). Incumbents in this class install, maintain and repair complex electronic equipment, and work with minimal supervision. GENERAL DUTIES Troubleshooting and repair of electronics; perform preventative maintenance on radio communications equipment, program radios and design radio channel layout (template); install electronics in public safety vehicles, motorcycles, marine vessels, and buildings; service calls, customer service, ambulance certifications, configure, maintain, and provide media for video recording systems (in-car video, body warn cameras); self-development training; miscellaneous related tasks. DESIRABLE QUALIFICATIONS Ideal candidate will possess two (2) years of experience of troubleshooting, maintaining and repairing electronic equipment; ability to install, maintain, repair, modify a variety of communications and electronic equipment and systems. Additionally, possess the ability to read and interpret instructions in technical manuals including circuitries, schematics, and symbols, and blueprints; completion of certificates or education credits form training courses in electronic theory and practice including Ohms Law, knowledge of AC and DC theory and electronic systems, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology; experience using hand and power tools. MINIMUM QUALIFICATIONS Thorough Knowledge of: Principles, techniques, methods, test equipment and tools used in installation, maintenance, repair, modification and fabrication communications and other related electronic equipment and systems General Knowledge of: Principles of electronic system design and operation Ability to: Install, maintain, troubleshoot, repair, modify a variety of communications and electronic equipment and Systems Read and interpret instructions in technical manuals including circuitries, schematics and symbols; read blueprints Use the proper test equipment related to electronics maintenance and repair Establish and maintain effective working relationships with other County and city staff, electronic contractors, vendors and members of the general public Record technical information on time sheets, logs, invoices, etc. Education and Experience Completion of a training course in electronic theory and practice including Ohms Law, AC and DC theory, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology. And Two (2) years of experience in the maintenance and repair of electronic communication equipment that developed the knowledge and abilities listed above. License/Certification Possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to learn more about the Minimum Qualificationsas well as the physical, mental requirements and the environmental, working conditions. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, concise, descriptive and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION COMMUNICATIONS TECHNICIAN II (Technical Services Unit) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff-Coroner/Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including Administration/Operations, Special Projects, Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities. The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations. THE OPPORTUNITY This is a journey level class in the Communications Technician series that is located at Sheriff's Technical Services Unit (Radio Communications). Incumbents in this class install, maintain and repair complex electronic equipment, and work with minimal supervision. GENERAL DUTIES Troubleshooting and repair of electronics; perform preventative maintenance on radio communications equipment, program radios and design radio channel layout (template); install electronics in public safety vehicles, motorcycles, marine vessels, and buildings; service calls, customer service, ambulance certifications, configure, maintain, and provide media for video recording systems (in-car video, body warn cameras); self-development training; miscellaneous related tasks. DESIRABLE QUALIFICATIONS Ideal candidate will possess two (2) years of experience of troubleshooting, maintaining and repairing electronic equipment; ability to install, maintain, repair, modify a variety of communications and electronic equipment and systems. Additionally, possess the ability to read and interpret instructions in technical manuals including circuitries, schematics, and symbols, and blueprints; completion of certificates or education credits form training courses in electronic theory and practice including Ohms Law, knowledge of AC and DC theory and electronic systems, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology; experience using hand and power tools. MINIMUM QUALIFICATIONS Thorough Knowledge of: Principles, techniques, methods, test equipment and tools used in installation, maintenance, repair, modification and fabrication communications and other related electronic equipment and systems General Knowledge of: Principles of electronic system design and operation Ability to: Install, maintain, troubleshoot, repair, modify a variety of communications and electronic equipment and Systems Read and interpret instructions in technical manuals including circuitries, schematics and symbols; read blueprints Use the proper test equipment related to electronics maintenance and repair Establish and maintain effective working relationships with other County and city staff, electronic contractors, vendors and members of the general public Record technical information on time sheets, logs, invoices, etc. Education and Experience Completion of a training course in electronic theory and practice including Ohms Law, AC and DC theory, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology. And Two (2) years of experience in the maintenance and repair of electronic communication equipment that developed the knowledge and abilities listed above. License/Certification Possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to learn more about the Minimum Qualificationsas well as the physical, mental requirements and the environmental, working conditions. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, concise, descriptive and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Minimum Qualifications Education and/or Equivalent Experience: Graduation with Bachelor’s degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: Valid Texas Class C Driver License. Notes to Applicants The City of Austin Housing Department is dedicated to fostering equitable, enduring support for Austinites to sustain residency in our vibrant city. Using strategic housing solutions, our proficient teams focus on enhancing opportunities for low-and moderate-income individuals and families. The Housing Department seeks a creative and innovative program manager to work on the development and operational oversight of new and existing tenant stabilization and displacement prevention programs. The Program Manager I will manage the Project Connect Community Initiated Solutions program. The program currently consists of thirteen non-profit partners, and potentially additional partners will be added after the next solicitation of available funding. The Program Manager I will be responsible for developing a cohort of the partners and overseeing the capacity building vendors for the partners. This position will supervise one individual and will be a member of the Displacement Prevention Unit. This team collaborates with community partners and helps to shape a more equitable and inclusive community and prevent the displacement of people and services through the investment of affordable housing resources. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training and development opportunities, and more. For additional information on benefits and related resources, please click the link below: Active Employee Benefits | AustinTexas.gov To view the City of Austin recruitment video, please click here. Driving Requirement: This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Pay Range $30.70 - $38.37 Hours Monday through Friday, 8:00 a.m. to 5:00 p.m. Flexible/remote work arrangements, not to exceed 50 % of the pay period, may be available after an initial training period with the department. Work schedules are implemented to support the business and operational needs of the department and are subject to change. Job Close Date 10/15/2024 Type of Posting External Department Housing Department Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1000 East 11th Street, Austin Tx. 78702 Preferred Qualifications Preferred Experience: Experience managing a complex program, developing program guidelines and evaluating program budgets. Experience with displacement prevention, tenant and/or homeowner stabilization, and economic mobility programs. Stong communication skills to include presentations, sensitive customer correspondence, reports and process documentation. Working knowledge and experience developing and managing a learning cohort of non-profits offering various services. Experience setting clear goals and direction, addressing issues, evaluating progress and changing direction when necessary. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Determines program goals, objectives and resource requirements. 2. Establishes program standards, methods, policies and procedures 3. Coordinates and collaborates with stakeholders 4. Monitors and evaluate programs effectiveness and implements improvement strategies 5. Manages the budget of assigned program and associated projects and provides financial information 6 Assists in developing, managing and submitting proposed budget forecast information 7. Manages, coordinates, implements and monitors projects associated with assigned program 8. Interacts with internal and external customers 9. Investigates and responds to inquiries from the public and other departments 10. Provides technical advice and assistance to department management, city management, field personnel, contractors, etc Responsibilities - Supervision and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of principles and practices associated with assigned program area(s). Knowledge of fiscal planning and budget preparation and monitoring. Knowledge of management principles related to municipal project and program activities. Knowledge of city practice, policy, and procedure. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communications. Skill in planning, coordinating, and implementing programs and activities. Skill in interpreting, organizing, coordinating, and executing assignments, projects and programs. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintaining good working relationships with other city employees and the public. Ability to exercise good judgment, tact and diplomacy in all dealings and maintain confidentiality as required. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Program Manager I position are: Graduation with Bachelor's degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity. Experience may substitute for education up to a maximum of four (4) years. Do you meet the minimum qualifications? Yes No * How many years of experience do you have building effective and collaborative partnerships with other work groups, nonprofit organizations, citizen groups, and/or volunteer organizations. None or less than 3 years At least 3 years but less than 5 years At least 5 years but less than 7 years 7 or more years * Briefly describe your experience monitoring and managing budgets for programs. (Open Ended Question) * Please describe your experience developing a program for a vulnerable population. (Open Ended Question) * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Sep 24, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with Bachelor’s degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: Valid Texas Class C Driver License. Notes to Applicants The City of Austin Housing Department is dedicated to fostering equitable, enduring support for Austinites to sustain residency in our vibrant city. Using strategic housing solutions, our proficient teams focus on enhancing opportunities for low-and moderate-income individuals and families. The Housing Department seeks a creative and innovative program manager to work on the development and operational oversight of new and existing tenant stabilization and displacement prevention programs. The Program Manager I will manage the Project Connect Community Initiated Solutions program. The program currently consists of thirteen non-profit partners, and potentially additional partners will be added after the next solicitation of available funding. The Program Manager I will be responsible for developing a cohort of the partners and overseeing the capacity building vendors for the partners. This position will supervise one individual and will be a member of the Displacement Prevention Unit. This team collaborates with community partners and helps to shape a more equitable and inclusive community and prevent the displacement of people and services through the investment of affordable housing resources. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training and development opportunities, and more. For additional information on benefits and related resources, please click the link below: Active Employee Benefits | AustinTexas.gov To view the City of Austin recruitment video, please click here. Driving Requirement: This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Pay Range $30.70 - $38.37 Hours Monday through Friday, 8:00 a.m. to 5:00 p.m. Flexible/remote work arrangements, not to exceed 50 % of the pay period, may be available after an initial training period with the department. Work schedules are implemented to support the business and operational needs of the department and are subject to change. Job Close Date 10/15/2024 Type of Posting External Department Housing Department Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1000 East 11th Street, Austin Tx. 78702 Preferred Qualifications Preferred Experience: Experience managing a complex program, developing program guidelines and evaluating program budgets. Experience with displacement prevention, tenant and/or homeowner stabilization, and economic mobility programs. Stong communication skills to include presentations, sensitive customer correspondence, reports and process documentation. Working knowledge and experience developing and managing a learning cohort of non-profits offering various services. Experience setting clear goals and direction, addressing issues, evaluating progress and changing direction when necessary. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Determines program goals, objectives and resource requirements. 2. Establishes program standards, methods, policies and procedures 3. Coordinates and collaborates with stakeholders 4. Monitors and evaluate programs effectiveness and implements improvement strategies 5. Manages the budget of assigned program and associated projects and provides financial information 6 Assists in developing, managing and submitting proposed budget forecast information 7. Manages, coordinates, implements and monitors projects associated with assigned program 8. Interacts with internal and external customers 9. Investigates and responds to inquiries from the public and other departments 10. Provides technical advice and assistance to department management, city management, field personnel, contractors, etc Responsibilities - Supervision and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of principles and practices associated with assigned program area(s). Knowledge of fiscal planning and budget preparation and monitoring. Knowledge of management principles related to municipal project and program activities. Knowledge of city practice, policy, and procedure. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communications. Skill in planning, coordinating, and implementing programs and activities. Skill in interpreting, organizing, coordinating, and executing assignments, projects and programs. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintaining good working relationships with other city employees and the public. Ability to exercise good judgment, tact and diplomacy in all dealings and maintain confidentiality as required. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Program Manager I position are: Graduation with Bachelor's degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity. Experience may substitute for education up to a maximum of four (4) years. Do you meet the minimum qualifications? Yes No * How many years of experience do you have building effective and collaborative partnerships with other work groups, nonprofit organizations, citizen groups, and/or volunteer organizations. None or less than 3 years At least 3 years but less than 5 years At least 5 years but less than 7 years 7 or more years * Briefly describe your experience monitoring and managing budgets for programs. (Open Ended Question) * Please describe your experience developing a program for a vulnerable population. (Open Ended Question) * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with Bachelor’s degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: Valid Texas Class C Driver License. Notes to Applicants The Shelter Systems & Food/Water Access Manager oversees the citywide shelter system, ensuring capacity and capability for emergency incidents. Responsibilities include developing plans, collaborating with stakeholders, and managing training programs. Additionally, they lead efforts in emergency food and water access, focusing on scalable systems for vulnerable populations. Primary Duties: Lead emergency shelter and food/water operations in EOC Manage and develop shelter systems Lead training and drills Collaborate with local authorities, relief & community orgs. Ensure emergency food/water access for vulnerable populations Secondary Duties: Support overall Mass Care operations. Build partnerships for emergency resources. Developing emergency Plans, Procedures, and SOPs When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. A cover letter is required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. Required Application Materials: Résumé Cover Letter Driving Requirement: This position requires a Valid Texas Class “C” Driver’s License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Pay Range $30.70 - $38.37 Hours Monday - Friday; 8:00 a.m. - 5:00 p.m. Hours may vary due to operational needs. This position is considered essential and will be required to report to the Emergency Operations Center ( EOC ), as directed in advance, or in response to an emergency, and may include nights (overnights), weekends, holidays, etc. Job Close Date 10/07/2024 Type of Posting External Department Management Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5010 Old Manor Rd, Austin, TX 78723 Preferred Qualifications Preferred Experience: Experience in emergency management, mass care, or public health CEM / FEMA certifications or the ability to obtain within six (6) months of employment. Expertise in shelter systems and food/water management Bilingual (English/Spanish) preferred Experience working in an Emergency Operations Center Experience with surge staffing and volunteer management Experience developing and managing complex projects/programs to include research, analysis, delivery methods, techniques, metrics and outcomes Experience developing and monitoring program/project operating budgets, costs, performance measures/KPIs, schedules, and contracts Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Determines program goals, objectives and resource requirements. 2. Establishes program standards, methods, policies and procedures 3. Coordinates and collaborates with stakeholders 4. Monitors and evaluate programs effectiveness and implements improvement strategies 5. Manages the budget of assigned program and associated projects and provides financial information 6 Assists in developing, managing and submitting proposed budget forecast information 7. Manages, coordinates, implements and monitors projects associated with assigned program 8. Interacts with internal and external customers 9. Investigates and responds to inquiries from the public and other departments 10. Provides technical advice and assistance to department management, city management, field personnel, contractors, etc Responsibilities - Supervision and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of principles and practices associated with assigned program area(s). Knowledge of fiscal planning and budget preparation and monitoring. Knowledge of management principles related to municipal project and program activities. Knowledge of city practice, policy, and procedure. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communications. Skill in planning, coordinating, and implementing programs and activities. Skill in interpreting, organizing, coordinating, and executing assignments, projects and programs. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintaining good working relationships with other city employees and the public. Ability to exercise good judgment, tact and diplomacy in all dealings and maintain confidentiality as required. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Program Manager I position are: Graduation with Bachelor's degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity. Experience may substitute for education up to a maximum of four (4) years. Do you meet the minimum qualifications? Yes No * Describe your experience in emergency management, mass care, or public health. (Open Ended Question) * Select the statement that best describes your English/Spanish bilingual fluency level. I speak both English and Spanish fluently I speak some Spanish I understand some Spanish I am fluent in English only * Describe your experience with shelter systems and food/water management. (Open Ended Question) * Describe your experience with surge staffing and volunteer management. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Sep 21, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with Bachelor’s degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: Valid Texas Class C Driver License. Notes to Applicants The Shelter Systems & Food/Water Access Manager oversees the citywide shelter system, ensuring capacity and capability for emergency incidents. Responsibilities include developing plans, collaborating with stakeholders, and managing training programs. Additionally, they lead efforts in emergency food and water access, focusing on scalable systems for vulnerable populations. Primary Duties: Lead emergency shelter and food/water operations in EOC Manage and develop shelter systems Lead training and drills Collaborate with local authorities, relief & community orgs. Ensure emergency food/water access for vulnerable populations Secondary Duties: Support overall Mass Care operations. Build partnerships for emergency resources. Developing emergency Plans, Procedures, and SOPs When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. A cover letter is required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. Required Application Materials: Résumé Cover Letter Driving Requirement: This position requires a Valid Texas Class “C” Driver’s License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Pay Range $30.70 - $38.37 Hours Monday - Friday; 8:00 a.m. - 5:00 p.m. Hours may vary due to operational needs. This position is considered essential and will be required to report to the Emergency Operations Center ( EOC ), as directed in advance, or in response to an emergency, and may include nights (overnights), weekends, holidays, etc. Job Close Date 10/07/2024 Type of Posting External Department Management Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5010 Old Manor Rd, Austin, TX 78723 Preferred Qualifications Preferred Experience: Experience in emergency management, mass care, or public health CEM / FEMA certifications or the ability to obtain within six (6) months of employment. Expertise in shelter systems and food/water management Bilingual (English/Spanish) preferred Experience working in an Emergency Operations Center Experience with surge staffing and volunteer management Experience developing and managing complex projects/programs to include research, analysis, delivery methods, techniques, metrics and outcomes Experience developing and monitoring program/project operating budgets, costs, performance measures/KPIs, schedules, and contracts Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Determines program goals, objectives and resource requirements. 2. Establishes program standards, methods, policies and procedures 3. Coordinates and collaborates with stakeholders 4. Monitors and evaluate programs effectiveness and implements improvement strategies 5. Manages the budget of assigned program and associated projects and provides financial information 6 Assists in developing, managing and submitting proposed budget forecast information 7. Manages, coordinates, implements and monitors projects associated with assigned program 8. Interacts with internal and external customers 9. Investigates and responds to inquiries from the public and other departments 10. Provides technical advice and assistance to department management, city management, field personnel, contractors, etc Responsibilities - Supervision and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of principles and practices associated with assigned program area(s). Knowledge of fiscal planning and budget preparation and monitoring. Knowledge of management principles related to municipal project and program activities. Knowledge of city practice, policy, and procedure. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communications. Skill in planning, coordinating, and implementing programs and activities. Skill in interpreting, organizing, coordinating, and executing assignments, projects and programs. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintaining good working relationships with other city employees and the public. Ability to exercise good judgment, tact and diplomacy in all dealings and maintain confidentiality as required. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Program Manager I position are: Graduation with Bachelor's degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity. Experience may substitute for education up to a maximum of four (4) years. Do you meet the minimum qualifications? Yes No * Describe your experience in emergency management, mass care, or public health. (Open Ended Question) * Select the statement that best describes your English/Spanish bilingual fluency level. I speak both English and Spanish fluently I speak some Spanish I understand some Spanish I am fluent in English only * Describe your experience with shelter systems and food/water management. (Open Ended Question) * Describe your experience with surge staffing and volunteer management. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sacramento County, CA
Sacramento, California, United States
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. Please click on the links below to learn more about the positions and to review the full recruitment brochures: Airport Manager of General Aviation Airport Manager of Landside Operations This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 7/29/2024, 8/19/2024, *9/9/2024, 9/30/24 (final) here Under general direction, the Airport Manager manages, supervises, and coordinates the activities and operations of a specific functional area of the Sacramento County Department of Airports and coordinates assigned activities with other sections, departments, outside agencies and the general public. Examples of Knowledge and Abilities Knowledge of Principles and practices of management and organizational theory, including planning, organizational design, business finance, budget preparation, business development, project management, and organizational effectiveness Commercial property management, retail leasing, and property/tenant principles and practices Marketing and public relations principles, strategies and methods Principles and practices of supervision, discipline, leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations Operational characteristics, services, and activities of assigned programs and functions Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Principles and practices of airport operations, development, management, and finance Airport security requirements Ability to Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Work independently and in a team environment Effectively manage multiple projects and priorities Develop, monitor and interpret budgets and other financial documents Plan, manage, and complete complex work assignments Independently and effectively make decisions regarding airport operational needs and the safety of the public Develop and maintain cooperative, effective working relationships with all levels of County staff, public and private organizations, public officials, the media and the general public Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Effectively represent the department to other departments, agencies, and the public Influence and persuade others Interpret and summarize a variety of data and information Exercise discretion and maintain confidentiality of information Employment Qualifications Minimum Qualifications Completion of a Bachelor's Degree, or higher, from an accredited college or university. AND Either: 1. Three years of full-time paid experience employed by the County of Sacramento performing duties comparable to Senior Airport Economic Development Specialist, Airport Operations Officer, Senior Airport Planner, Airfield Maintenance Supervisor, or Fire Battalion Chief, Aircraft Rescue and Firefighting. Or: 2. Three years of full-time paid supervisory level experience or higher, at an airport or in the aviation industry. Or: 3. Three years of full-time paid supervisory level experience or higher in retail property/tenant management or commercial real property leasing. Or: 4. Three years of full-time paid supervisory level experience or higher in communications, marketing, or public relations and media. In order to be qualifying, experience in these areas must have included responsibility for policy planning and program development. Note: Additional experience at the level of and in one of the areas listed above can be substituted for the required education on a year for year basis. (30 semester units or 45 quarter units = 1 year of experience.) Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711 EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 9/30/2024 5:00 PM Pacific
Jul 09, 2024
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. Please click on the links below to learn more about the positions and to review the full recruitment brochures: Airport Manager of General Aviation Airport Manager of Landside Operations This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 7/29/2024, 8/19/2024, *9/9/2024, 9/30/24 (final) here Under general direction, the Airport Manager manages, supervises, and coordinates the activities and operations of a specific functional area of the Sacramento County Department of Airports and coordinates assigned activities with other sections, departments, outside agencies and the general public. Examples of Knowledge and Abilities Knowledge of Principles and practices of management and organizational theory, including planning, organizational design, business finance, budget preparation, business development, project management, and organizational effectiveness Commercial property management, retail leasing, and property/tenant principles and practices Marketing and public relations principles, strategies and methods Principles and practices of supervision, discipline, leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations Operational characteristics, services, and activities of assigned programs and functions Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Principles and practices of airport operations, development, management, and finance Airport security requirements Ability to Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Work independently and in a team environment Effectively manage multiple projects and priorities Develop, monitor and interpret budgets and other financial documents Plan, manage, and complete complex work assignments Independently and effectively make decisions regarding airport operational needs and the safety of the public Develop and maintain cooperative, effective working relationships with all levels of County staff, public and private organizations, public officials, the media and the general public Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Effectively represent the department to other departments, agencies, and the public Influence and persuade others Interpret and summarize a variety of data and information Exercise discretion and maintain confidentiality of information Employment Qualifications Minimum Qualifications Completion of a Bachelor's Degree, or higher, from an accredited college or university. AND Either: 1. Three years of full-time paid experience employed by the County of Sacramento performing duties comparable to Senior Airport Economic Development Specialist, Airport Operations Officer, Senior Airport Planner, Airfield Maintenance Supervisor, or Fire Battalion Chief, Aircraft Rescue and Firefighting. Or: 2. Three years of full-time paid supervisory level experience or higher, at an airport or in the aviation industry. Or: 3. Three years of full-time paid supervisory level experience or higher in retail property/tenant management or commercial real property leasing. Or: 4. Three years of full-time paid supervisory level experience or higher in communications, marketing, or public relations and media. In order to be qualifying, experience in these areas must have included responsibility for policy planning and program development. Note: Additional experience at the level of and in one of the areas listed above can be substituted for the required education on a year for year basis. (30 semester units or 45 quarter units = 1 year of experience.) Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711 EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 9/30/2024 5:00 PM Pacific
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university, plus three (3) years of experience in a related field, including (2) years of experience which were in a supervisory or management capacity. One (1) additional year of relevant experience may substitute for one (1) year of the required education with a maximum substitution of four (4) years Licenses and Certifications Required: None. Notes to Applicants The Utility Building Services Operations Manager will be responsible for the oversight of daily strategic operations for all Austin Energy facilities including offices, service centers, operations centers and laboratories across the Austin Metropolitan area. Oversee all trade services and repairs in support of Austin Energy essential operations. The role of the Utility Building Services Operations Manager is to ensure that Austin Energy facilities are functional and operational on a daily basis through comprehensive daily inspections, coordination and execution of building repairs and maintenance. Responsibilities include: Oversight of in-sourced staff and contractors for functions such as HVAC , building controls, electrical, fire alarms, elevators, plumbing, general maintenance, grounds keeping, janitorial and facilities technologies. Advise Utility Building Services Administrator on measures to improve the efficiency and cost-effectiveness of the program Supervise teams of staff across diverse trade groups Ensure facilities are well-maintained and conducting proactive maintenance Manage emergencies as they arise Oversee operating budgets Ensure facilities meet compliance standards and government regulations Future planning by forecasting upcoming needs and requirements Development of maintenance metrics and reporting Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Good Standing Employees Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and all of the preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. Critical: This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $39.49 - $51.34 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Job Close Date 10/08/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin Texas 78723 Preferred Qualifications Preferred Experience: Experience managing corporate, utility, and mission critical facilities. Experience managing multiple managers/supervisors and field support work units. Experience with analyzing, planning, preparing, and monitoring Operations & Maintenance (O&M), and Capital Improvement Projects ( CIP ) budgets. Experience presenting complex technical information to executive leadership, external stakeholders, and non-technical audiences. Experience in implementing and directing policies, rules, and regulations. Experience in improving processes, operations, and standards. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plans, organizes, and oversees the operations and reliability of utility facilities and general infrastructure systems. Establishes and monitors preventative maintenance processes and programs, and facility inspection processes for on-going review of maintenance work by external agencies. Develops, recommends, and administers policies, procedures, and processes in support of grounds and building maintenance operations; implements and monitors compliance with approved policies, procedures, and processes. Administers procurement and fiscal management activities associated with building and grounds maintenance activities, to include oversight of contracts to ensure terms are met. Oversees activities related to repair requests and responses to after-hour issues regarding the operational aspects of the facilities such as HVAC issues, fire alarm malfunctions, electrical outages, water leaks, etc. Monitors the safety and accessibility of utility facilities. Serves as the point of contact for the department for code (e.g. ADA , Fire Life Safety) compliance issues, accessibility improvement projects, and/or other code related issues. Updates and maintains list of all utility building equipment, including life cycle and replacement costs. Participates in the development and administration of utility maintenance and operations budget; coordinates the allocation of resources following budget approval; and recommends approval of expenditures. Collects and analyzes a variety of complex data and information, including coordination of utility costs and usage. Performs statistical analysis and summarizes findings in applicable reports or other communication mediums. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of fiscal planning and budget preparation. Knowledge of utility and City practices, policies, and procedures. Knowledge of technical aspects of maintenance and repair operations. Knowledge of supervisory and managerial techniques and principles. Knowledge of workspaces, design, and building maintenance systems. Knowledge of sustainability concepts and design practices. Knowledge of building automation systems (life safety alarm systems, mechanical and lighting controls). Skill in oral and written communications. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in managing multiple programs, projects, and tasks. Skill in negotiations and handling conflict resolution. Skill in analyzing complex data from various sources, synthesizing collected information, and developing sound decisions and recommendations. Skill in developing, reviewing, monitoring, and evaluating contracts for services and materials. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain excellent communication and working relationships with City personnel and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor's degree from an accredited college or university, plus three (3) years of experience in a related field, including two (2) years of experience which were in a supervisory or management capacity. One (1) additional year of relevant experience may substitute for one (1) year of the required education with a maximum substitution of four (4) years. Do you meet these minimum qualifications? Yes No * Describe your experience managing corporate, utility and mission critical facilities. (Open Ended Question) * Briefly describe your experience with analyzing, planning, preparing, and monitoring Operations & Maintenance (O&M), and Capitol Improvement Projects (CIP) budgets. (Open Ended Question) * Briefly describe your experience managing multiple managers/supervisors and field support work units within the electrical utility industry. (Open Ended Question) * Do you have experience analyzing data and preparing reports and presentations to senior leadership? Yes No * Describe your experience presenting complex technical information to executive leadership, external stakeholders, and non-technical audiences. (Open Ended Question) * Describe your experience in implementing, developing and directing policies, procedures, rules and regulations. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. Optional & Required Documents Required Documents Optional Documents
Sep 25, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university, plus three (3) years of experience in a related field, including (2) years of experience which were in a supervisory or management capacity. One (1) additional year of relevant experience may substitute for one (1) year of the required education with a maximum substitution of four (4) years Licenses and Certifications Required: None. Notes to Applicants The Utility Building Services Operations Manager will be responsible for the oversight of daily strategic operations for all Austin Energy facilities including offices, service centers, operations centers and laboratories across the Austin Metropolitan area. Oversee all trade services and repairs in support of Austin Energy essential operations. The role of the Utility Building Services Operations Manager is to ensure that Austin Energy facilities are functional and operational on a daily basis through comprehensive daily inspections, coordination and execution of building repairs and maintenance. Responsibilities include: Oversight of in-sourced staff and contractors for functions such as HVAC , building controls, electrical, fire alarms, elevators, plumbing, general maintenance, grounds keeping, janitorial and facilities technologies. Advise Utility Building Services Administrator on measures to improve the efficiency and cost-effectiveness of the program Supervise teams of staff across diverse trade groups Ensure facilities are well-maintained and conducting proactive maintenance Manage emergencies as they arise Oversee operating budgets Ensure facilities meet compliance standards and government regulations Future planning by forecasting upcoming needs and requirements Development of maintenance metrics and reporting Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Good Standing Employees Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and all of the preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. Critical: This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $39.49 - $51.34 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Job Close Date 10/08/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin Texas 78723 Preferred Qualifications Preferred Experience: Experience managing corporate, utility, and mission critical facilities. Experience managing multiple managers/supervisors and field support work units. Experience with analyzing, planning, preparing, and monitoring Operations & Maintenance (O&M), and Capital Improvement Projects ( CIP ) budgets. Experience presenting complex technical information to executive leadership, external stakeholders, and non-technical audiences. Experience in implementing and directing policies, rules, and regulations. Experience in improving processes, operations, and standards. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plans, organizes, and oversees the operations and reliability of utility facilities and general infrastructure systems. Establishes and monitors preventative maintenance processes and programs, and facility inspection processes for on-going review of maintenance work by external agencies. Develops, recommends, and administers policies, procedures, and processes in support of grounds and building maintenance operations; implements and monitors compliance with approved policies, procedures, and processes. Administers procurement and fiscal management activities associated with building and grounds maintenance activities, to include oversight of contracts to ensure terms are met. Oversees activities related to repair requests and responses to after-hour issues regarding the operational aspects of the facilities such as HVAC issues, fire alarm malfunctions, electrical outages, water leaks, etc. Monitors the safety and accessibility of utility facilities. Serves as the point of contact for the department for code (e.g. ADA , Fire Life Safety) compliance issues, accessibility improvement projects, and/or other code related issues. Updates and maintains list of all utility building equipment, including life cycle and replacement costs. Participates in the development and administration of utility maintenance and operations budget; coordinates the allocation of resources following budget approval; and recommends approval of expenditures. Collects and analyzes a variety of complex data and information, including coordination of utility costs and usage. Performs statistical analysis and summarizes findings in applicable reports or other communication mediums. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of fiscal planning and budget preparation. Knowledge of utility and City practices, policies, and procedures. Knowledge of technical aspects of maintenance and repair operations. Knowledge of supervisory and managerial techniques and principles. Knowledge of workspaces, design, and building maintenance systems. Knowledge of sustainability concepts and design practices. Knowledge of building automation systems (life safety alarm systems, mechanical and lighting controls). Skill in oral and written communications. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in managing multiple programs, projects, and tasks. Skill in negotiations and handling conflict resolution. Skill in analyzing complex data from various sources, synthesizing collected information, and developing sound decisions and recommendations. Skill in developing, reviewing, monitoring, and evaluating contracts for services and materials. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain excellent communication and working relationships with City personnel and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor's degree from an accredited college or university, plus three (3) years of experience in a related field, including two (2) years of experience which were in a supervisory or management capacity. One (1) additional year of relevant experience may substitute for one (1) year of the required education with a maximum substitution of four (4) years. Do you meet these minimum qualifications? Yes No * Describe your experience managing corporate, utility and mission critical facilities. (Open Ended Question) * Briefly describe your experience with analyzing, planning, preparing, and monitoring Operations & Maintenance (O&M), and Capitol Improvement Projects (CIP) budgets. (Open Ended Question) * Briefly describe your experience managing multiple managers/supervisors and field support work units within the electrical utility industry. (Open Ended Question) * Do you have experience analyzing data and preparing reports and presentations to senior leadership? Yes No * Describe your experience presenting complex technical information to executive leadership, external stakeholders, and non-technical audiences. (Open Ended Question) * Describe your experience in implementing, developing and directing policies, procedures, rules and regulations. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. Optional & Required Documents Required Documents Optional Documents
Assistant City Manager
Salary
$172,380.00 - $234,936.00 Annually
Location
Rocklin City Hall, CA
Job Type
At-Will Employee
Job Number
2024-00033
Department
City Manager
Opening Date
09/03/2024
Closing Date
Continuous
Description
Benefits
Description
An image without description
This position is open until filled.
The first cut-off is September 30, 2024.
Salary: $172,380 - $234,936
Effective July 2025, salary will increase 2.0%.
Assistant City Manager - Job Flyer
To apply, visit: https://apptrkr.com/5594994
THE POSITION
The City of Rocklin’s incumbent Assistant City Manager (ACM) is retiring in the fall of 2024, and the City Manager seeks to fill this vacancy with a dynamic individual who is passionate about public administration, community engagement, and innovation. The next ACM will be a high-energy, hands-on leader who embraces collaborative partnerships and will use those relationships to improve services and create efficiencies through the implementation of strategic objectives. The successful candidate will have exceptional communication skills and a leadership presence supported by tangible accomplishments.
The ACM is a key member of the City's Executive Leadership Team, responsible for managing community and economic development activities and related Citywide initiatives, undertakes special projects as assigned, and performs a wide variety of miscellaneous administrative duties. The incumbent Assistant City Manager is responsible for oversight, direction, and coordination of the activities of the City Manager’s Office, including economic development, real property management, affordable housing/CDBG, and communications. Experience in these areas is highly desirable.
The ACM provides leadership in policy formation and implementation of policies and procedures; promotes effective and efficient operations throughout the organization by facilitating interdepartmental collaboration and sharing of resources; provides responsible staff assistance to the City Manager, City Council, and department heads; and serves as acting City Manager as required. The Assistant City Manager is an at-will position that is appointed by and sits at the pleasure of the City Manager.
IDEAL CANDIDATE
This position demands a blend of strategic leadership, policy development, and strong communication skills to effectively manage the City operations and support the City Manager and other key officials. The ideal candidate will:
Community Champion: Thrives as a trusted partner and community engager, dedicated to strengthening relationships and nurturing connections across Rocklin.
Operational Whizz: Manages city operations with a keen eye on program effectiveness, budget integrity, and personnel development, creating an environment where innovative ideas are both encouraged and realized.
Exceptional Communicator: Stand out with your remarkable communication skills, adept at handling sensitive issues with diplomacy and tact. Your ability to listen, analyze, and convey information clearly will set you apart.
Strategic Problem-Solver: Excel in analyzing complex issues, making informed decisions, and crafting creative solutions. Your leadership will drive superior project outcomes and build high-performing teams that deliver results.
Versatile Leader: Bring well-rounded public administration expertise, ready to step into various roles as needed. Whether serving as an interim department director or acting City Manager, your hands-on approach will ensure seamless operations.
DEFINITION
Under general direction, plans, directs, manages and evaluates the activities and operations of several departments as assigned; provides expert professional assistance and support to the City Manager, City Council, and Department Heads; develops and implements policies; promotes effective and efficient operations throughout the organization by facilitating interdepartmental cooperation and sharing of resources; undertakes special projects as assigned; ensures that performance objectives are established and accomplished in response to the goals and objectives adopted by the City Council; and serves as acting City Manager as required. The Assistant City Manager is an at-will contract position that serves at the pleasure of the City Manager.
SUPERVISION RECEIVED AND EXERCISED
The Assistant City Manager reports to the City Manager and is responsible for providing direct and indirect supervision over management, professional, technical, and clerical personnel within the assigned departments.
CLASS CHARACTERISTICS
This is a single position executive management level classification with full responsibility for managing the administrative activities of several departments through subordinate managers. In addition to providing designated staff and policy assistance to the City Manager in assigned areas, this position has administrative responsibility for policy development and program planning and implementation with citywide implications. The incumbent is accountable, through subordinate managers and supervisors, for accomplishing all department goals and for furthering City goals and objectives within general policy guidelines. This class is distinguished from the Assistant City Manager/CFO in that the latter oversees the Administrative Services Department and is the City’s Chief Financial Officer and Treasurer. This class is distinguished from the City Manager in that the latter has full administrative responsibility for City operations and functions.
Examples of Duties
ESSENTIAL DUTIES
Duties may include, but are not limited to the following:
Plans, organizes, assigns, directs, reviews and evaluates the activities and operations of several departments.
Develops and directs the implementation of goals, objectives, policies, procedures and work standards for the assigned departments.
Interprets and ensures compliance with local, state, and federal laws relating to assigned areas.
Advises the City Council, City Manager, and City Attorney on a broad range of issues within areas of responsibility.
Directs the preparation and administration of the assigned department’s budgets; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as necessary.
Reviews and analyzes legislation for impact on the City; works with legislators to develop or influence legislation; recommends revisions to proposed legislation.
Acts on behalf of the City Manager in his/her absence as assigned.
Minimum Qualifications
QUALIFICATIONS
Education and Experience
Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree with major course work in finance, accounting, economics, public or business administration, or a closely related field;
AND
Six (6) years of increasingly responsible, management experience in municipal government, including three (3) years as head of a city department or major division.
Licenses and Certifications
A valid California Class C driver license or higher with a satisfactory driving record is required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
Supplemental Information
SPECIAL INSTRUCTIONS
Applicants must submit a complete application online.
To be considered, a degree or transcripts must be attached.
While a resume is always welcome, it will not be accepted in lieu of an official City application.
This recruitment is open until filled.
Applicants will be screened against the minimum qualifications and then the desired qualifications. Those who qualify may be further screened to identify the best qualified candidates.
The City of Rocklin is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.
Sep 04, 2024
Full Time
Assistant City Manager
Salary
$172,380.00 - $234,936.00 Annually
Location
Rocklin City Hall, CA
Job Type
At-Will Employee
Job Number
2024-00033
Department
City Manager
Opening Date
09/03/2024
Closing Date
Continuous
Description
Benefits
Description
An image without description
This position is open until filled.
The first cut-off is September 30, 2024.
Salary: $172,380 - $234,936
Effective July 2025, salary will increase 2.0%.
Assistant City Manager - Job Flyer
To apply, visit: https://apptrkr.com/5594994
THE POSITION
The City of Rocklin’s incumbent Assistant City Manager (ACM) is retiring in the fall of 2024, and the City Manager seeks to fill this vacancy with a dynamic individual who is passionate about public administration, community engagement, and innovation. The next ACM will be a high-energy, hands-on leader who embraces collaborative partnerships and will use those relationships to improve services and create efficiencies through the implementation of strategic objectives. The successful candidate will have exceptional communication skills and a leadership presence supported by tangible accomplishments.
The ACM is a key member of the City's Executive Leadership Team, responsible for managing community and economic development activities and related Citywide initiatives, undertakes special projects as assigned, and performs a wide variety of miscellaneous administrative duties. The incumbent Assistant City Manager is responsible for oversight, direction, and coordination of the activities of the City Manager’s Office, including economic development, real property management, affordable housing/CDBG, and communications. Experience in these areas is highly desirable.
The ACM provides leadership in policy formation and implementation of policies and procedures; promotes effective and efficient operations throughout the organization by facilitating interdepartmental collaboration and sharing of resources; provides responsible staff assistance to the City Manager, City Council, and department heads; and serves as acting City Manager as required. The Assistant City Manager is an at-will position that is appointed by and sits at the pleasure of the City Manager.
IDEAL CANDIDATE
This position demands a blend of strategic leadership, policy development, and strong communication skills to effectively manage the City operations and support the City Manager and other key officials. The ideal candidate will:
Community Champion: Thrives as a trusted partner and community engager, dedicated to strengthening relationships and nurturing connections across Rocklin.
Operational Whizz: Manages city operations with a keen eye on program effectiveness, budget integrity, and personnel development, creating an environment where innovative ideas are both encouraged and realized.
Exceptional Communicator: Stand out with your remarkable communication skills, adept at handling sensitive issues with diplomacy and tact. Your ability to listen, analyze, and convey information clearly will set you apart.
Strategic Problem-Solver: Excel in analyzing complex issues, making informed decisions, and crafting creative solutions. Your leadership will drive superior project outcomes and build high-performing teams that deliver results.
Versatile Leader: Bring well-rounded public administration expertise, ready to step into various roles as needed. Whether serving as an interim department director or acting City Manager, your hands-on approach will ensure seamless operations.
DEFINITION
Under general direction, plans, directs, manages and evaluates the activities and operations of several departments as assigned; provides expert professional assistance and support to the City Manager, City Council, and Department Heads; develops and implements policies; promotes effective and efficient operations throughout the organization by facilitating interdepartmental cooperation and sharing of resources; undertakes special projects as assigned; ensures that performance objectives are established and accomplished in response to the goals and objectives adopted by the City Council; and serves as acting City Manager as required. The Assistant City Manager is an at-will contract position that serves at the pleasure of the City Manager.
SUPERVISION RECEIVED AND EXERCISED
The Assistant City Manager reports to the City Manager and is responsible for providing direct and indirect supervision over management, professional, technical, and clerical personnel within the assigned departments.
CLASS CHARACTERISTICS
This is a single position executive management level classification with full responsibility for managing the administrative activities of several departments through subordinate managers. In addition to providing designated staff and policy assistance to the City Manager in assigned areas, this position has administrative responsibility for policy development and program planning and implementation with citywide implications. The incumbent is accountable, through subordinate managers and supervisors, for accomplishing all department goals and for furthering City goals and objectives within general policy guidelines. This class is distinguished from the Assistant City Manager/CFO in that the latter oversees the Administrative Services Department and is the City’s Chief Financial Officer and Treasurer. This class is distinguished from the City Manager in that the latter has full administrative responsibility for City operations and functions.
Examples of Duties
ESSENTIAL DUTIES
Duties may include, but are not limited to the following:
Plans, organizes, assigns, directs, reviews and evaluates the activities and operations of several departments.
Develops and directs the implementation of goals, objectives, policies, procedures and work standards for the assigned departments.
Interprets and ensures compliance with local, state, and federal laws relating to assigned areas.
Advises the City Council, City Manager, and City Attorney on a broad range of issues within areas of responsibility.
Directs the preparation and administration of the assigned department’s budgets; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as necessary.
Reviews and analyzes legislation for impact on the City; works with legislators to develop or influence legislation; recommends revisions to proposed legislation.
Acts on behalf of the City Manager in his/her absence as assigned.
Minimum Qualifications
QUALIFICATIONS
Education and Experience
Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree with major course work in finance, accounting, economics, public or business administration, or a closely related field;
AND
Six (6) years of increasingly responsible, management experience in municipal government, including three (3) years as head of a city department or major division.
Licenses and Certifications
A valid California Class C driver license or higher with a satisfactory driving record is required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
Supplemental Information
SPECIAL INSTRUCTIONS
Applicants must submit a complete application online.
To be considered, a degree or transcripts must be attached.
While a resume is always welcome, it will not be accepted in lieu of an official City application.
This recruitment is open until filled.
Applicants will be screened against the minimum qualifications and then the desired qualifications. Those who qualify may be further screened to identify the best qualified candidates.
The City of Rocklin is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.