IT Project Manager Senior

City of Austin, TX
Austin, Texas United States  View Map
Posted: Sep 20, 2024
  • Full Time
  • Information Technology and Communication Services
  • Project Management
  • Job Description

    Minimum Qualifications
    Education and/or Equivalent Experience:
    • Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field
    • Experience may substitute for education for up to 4 years
    • Master’s Degree in a related field may substitute for two (2) years of experience


    Licenses or Certifications:

    None
    Notes to Applicants
    Position Overview:
    The IT Project Manager Sr will be responsible for managing projects and programs for the Wireless Communications and Service Division ( WCSD ). One of the main programs supported by the project manager is the Greater Austin-Travis County Regional Radio System ( GATRRS ) system. GATRRS is a regional partnership consisting of the City of Austin, Travis County, the University of Texas at Austin, and the Austin Independent School District with the City responsible for managing the radio network as the managing partner. There is a significant number of “associate member” government entities which also use the GATRRS system. The IT Project Manager Sr will support projects funded by capital and operational budgets. In addition, the IT Project Manager Sr will support projects and programs on Fire and EMS station alerting systems, shop and filed projects for reliable voice radio, mobile data, and other forms of wireless communications. The IT Project Manager Sr will utilize their subject matter expertise in the radio frequency devices and system domain to translate the scope of work to wireless teams and educate the stakeholders. This individual must have strong project management, budgeting and planning abilities, and experience in analysis, research, and written reports. The IT Project Manager Sr will work closely in prioritizing projects with the functional IT Managers in the division and provide input on performance for the team. The IT Project Manager Sr should have very effective communication and conflict resolution skills, and the ability to motivate, train, and lead employees with influence. This position will require on-site presence.

    About the Department:

    The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy.

    Application Instructions:
    In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position.

    NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted.

    All interviews are being conducted virtually via Microsoft Teams.

    Skills Assessment(s) may be required as part of the recruitment process.

    Travel:

    If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

    Essential:
    This position has been designated as a Essential Employee position. An employee who has been designated by their department to be essential to maintain emergency services or to provide public health, safety, utility services, and welfare of the community. In the event of a designated emergency, these positions will be called back or retained to assist operations and recovery.

    Fair Labor Standards Act:

    This position is classified FLSA Exempt. Exempt employees are salaried and are not eligible for overtime compensation.

    Post Interview Verification: If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference.

    Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information.

    Pay Range
    $45.22 - $58.78

    Hours
    Standard business hours, may require work outside of normal schedule. Onsite presence required.
    Job Close Date 10/07/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1006 Smith Road, Austin, Texas Preferred Qualifications
    Preferred Experience:
    • Demonstrated knowledge and experience managing projects and programs supporting a P25 trunked radio system.
    • Demonstrated knowledge and experience managing highly technical projects & programs supporting implementation and upgrades of networks and solutions.
    Duties, Functions and Responsibilities
    Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


    1. Direct and manage enterprise/corporate level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary

    2. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives

    3. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments

    4. Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables

    5. Develop written business requirements and models

    6. Provide leadership in discussions of project management department goals and objectives with IT senior management

    7. Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel from within the City of Austin

    8. Define the project success criteria and disseminate them to involved parties throughout the project life cycle

    9. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings

    10. Develop successful transition, training plans and recognition for resources on the project team

    Responsibilities - Supervisor and/or Leadership Exercised:
    May provide leadership, work assignments, evaluation, training, and guidance to others
    Knowledge, Skills and Abilities
    Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

    • Knowledge of fiscal planning and budget preparation

    • Knowledge of information technology project management principles, concepts and practices

    • Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems

    • Knowledge of application programming, database and system design

    • Knowledge of XML and data interfaces

    • Knowledge of internet and network architecture

    • Knowledge of operating principles and information systems hardware and software

    • Skill in using project management software

    • Skill in developing process models and data flow diagrams

    • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts

    • Skill in facilitating meetings of diverse stakeholders

    • Ability to develop written business requirements and models

    • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs

    • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals

    • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability

    • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding

    • Ability to inspire, motivate, and influence others to achieve individual and collective goals

    • Ability to make sound decisions in a timely manner that solve issues and stand the test of time

    • Ability to recognize, plan, focus upon, and work toward what is most important or critical

    • Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity

    • Ability to recognize, manage, and resolve conflict efficiently and equitably

    • Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present

    • Ability to create, convey, and instill a unified vision and purpose

    • Ability to see past the moment and adapt to a rapidly changing environment

    • Ability to achieve organizational goals and objectives

    • Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results

    • Ability to define, analyze, and find solutions for difficult or complex problems

    • Ability to view the big picture

    • Ability to quickly become familiar with emerging technologies

    • Ability to identify trends as well as isolated events
    Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
    City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

    Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

    Supplemental Questions

    Required fields are indicated with an asterisk (*).
    * The minimum qualifications for a Project Manager Senior are graduation from an accredited four-year college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to four (4) years. A Master’s Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications?
    • Yes
    • No
    * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.
    • I acknowledge and understand this position requires a Criminal Background Check
    * Describe in detail, your knowledge and experience managing projects and programs supporting P25 trunked radio systems.
    (Open Ended Question)
    * Describe in detail, your knowledge and experience managing highly technical projects and programs supporting implementation and upgrades of networks and solutions.
    (Open Ended Question)


    Optional & Required Documents

    Required Documents Optional Documents
  • ABOUT THE COMPANY

    • City of Austin
    • City of Austin

    The City of Austin

    This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017. 

    Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability. 

    The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum. 

    Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes. 

    There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone.

    City Government

    The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms. 

    The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin. 

    The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.

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