INFORMATION SYSTEMS ANALYST II

  • LOS ANGELES COUNTY
  • Los Angeles, California
  • Aug 31, 2024
Full Time Administrative Analysis and Research Information Technology and Communication Services
  • Salary: $84,336.00 - $113,652.00 Annually USD

Job Description

Position/Program Information

Exam Number:
R2591T-R

Type Of Recruitment:
Open Competitive Job Opportunity

Rebulletin:
This announcement is a rebulletin to reopen the filing period and update the Eligiblity Information

When to Apply:

Applications will be accepted starting on Tuesday, September 3, 2024 at 8:00 a.m. (PT) and must be received before 5:00 p.m. (PT) on Monday, September 9, 2024.

Check Out Our Outstanding Benefits!
Click here to see a list of employee benefits.

Why work for us?
We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. With more than 38 diverse departments and over 2,300 different job descriptions, the County offers a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the nation. Join us and discover a rich selection of health care options, robust retirement plans and the flexibility to work, relax and rejuvenate in order to reach your fullest personal and professional potential.

Essential Job Functions

  • Elicits and documents user requirements for new systems and system enhancements; documents functional and technical requirements.
  • Completes change management documentation and coordinates approvals according to departmental procedures.
  • Collaborates with information technology staff to ensure requirements are met throughout the systems development life cycle.
  • Conducts interviews, performs workflow analysis, documents scope and objectives, and participates in design sessions.
  • Researches commercial software to identify products that might meet departmental requirements; analyzes and documents products' ability to meet user, functional, and technical requirements.
  • Evaluates impact of solution alternatives, performs cost/benefit analysis, analyzes constraints, and assesses risk to support go/no go and build/buy decision-making.
  • Prepares detailed specifications, addressing scope and boundaries of the system, data requirements, algorithms, user functions, forms and reports, workflow, interfaces, security, audit trails, and business continuity requirements.
  • Develops and maintains implementation and conversion plans.
  • Develops and implements training and test plans.
  • Assists in development and maintenance of project plans; assists in coordinating project reporting.
  • Develops test scenarios; prepares user acceptance test documentation; collaborates with system users to conduct user acceptance testing.
  • Prepares technical systems documentation, user manuals and online help.
  • Monitors system compliance with established IT policies, procedures, guidelines, plans and standards.
  • Performs analysis to help resolve application problems.
  • Collaborates with other technical staff to perform unit testing, integration testing, production simulation and load testing, and network testing, as needed.
  • Installs software in support of business application, as needed.
  • Prepares hardware and software specifications for procurement, as needed.
  • Participates in the development of requests for information (RFIs), requests for proposals (RFPs), requests for quotes (RFQs), statements of works (SOWs), etc., and in the evaluation of proposals.
  • Monitors contractor performance.


For more information, please review the classification specification: Information Systems Analyst II

Requirements

Requirements to Qualify

Option I :
Graduation from an accredited* college or university with a bachelor's degree or higher in Computer Science, Information Systems, or a closely related field** and one (1) year of full-time experience within the past three (3) years in information systems analysis and design in a centralized*** information technology organization.

Option II :
One (1) year of experience at the level of Information Systems Analyst I**** within the past three (3) years.

Option III :
Two (2) years of full-time experience in information systems analysis and design within the past four (4) years in a centralized*** information technology organization.

WITHHOLD INFORMATION:

No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application by the last day of filing.


ENDORSEMENT OF COUNTY QUALIFICATIONS:


County employees who wish to meet the requirements using out-of-class experience must provide official documentation such as additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification with your application at the time of filing or within seven (7) calendar days from application submission. Employees do not need to submit such verification if they hold or have held one of the positions above/ or a position deemed to be at equivalent level. Out-of-class duties should be accurately described in the application work history, and questionable experience will be verified through the departmental HR Manager when necessary.

LICENSE:

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:

2 - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Special Requirement Information
*In order to receive credit for a Bachelor's Degree or higher degree , you must attach a legible copy of your "official" diploma, "official" transcripts, or "official" letter from an accredited institution which shows the area of specialization at the time of filing or within seven (7) calendar days from application submission. If you are unable to attach the required documents, you must email to DCousin@hr.lacounty.gov . Please include exam number and exam title. We do not accept password-protected documents. Please ensure documents are unlocked before attaching to your application or sending to the exam analyst. Applications received without evidence of the required degree(s) will not be considered nor accepted as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website.

**Closely related fields include the following, but not limited to: Computer Information Systems, Computer Technology, Cyber Security, Information Systems Security, and Management Information Systems.

***Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or, at the Sheriff Department, the coordinated executive command structure) for the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit.

****Experience at the level of Information Systems Analyst I is defined under close supervision, using established procedures, defines and analyzes requirements and business functions, defines functional system specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems. Incumbents in this sub-journey class perform systems analysis and design within a limited framework using basic systems design techniques and analysis tools, possess a basic understanding of business functions and have the ability to perform all phases of systems analysis and development.

Additional Information

Our Assessment Process

This examination will consist of TWO (2) parts:

Part I: A multiple-choice and/or simulation assessment(s), weighted 50%, assessing:

  • Professional Potential
  • Achievement
  • Coping with Uncertainty
  • Responsibility
  • Working to High Quality Standards
  • Willingness to Learn
  • Working Relationships
  • Analyzing Information
  • Learning Quickly
  • Generating New Ideas
  • Using Time Efficiently
  • Adapting to Change
  • Deductive Reasoning


Only those candidates that achieve a passing score of 70% or higher in Part I will advance to Part II.


Part II: A multiple-choice assessment(s), weighted 50%, assessing the below Professional/ Technical Knowledge areas:
  • Systems Analysis, covering the following topics: Fundamental Systems Analysis Skills, Implementation and Support, Systems Analysis Tasks, Systems Design Tasks, and Technical Methods for Specifying Requirements
  • Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design, and User Interface

MULTIPLE CHOICE AND SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

Applicants must meet the requirements and achieve a passing score of 70% or higher on all weighted exam parts in order to be placed on the eligible register.

TRANSFER OF TEST COMPONENTS:
  • Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination.
  • This examination contains test components that may be used in the future for new examinations and your test responses may be transferred.


Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.
  • dcousin@hr.lacounty.gov
  • info@governmentjob.com
  • talentcentral@shl.com
  • donot-reply@amcatmail.com


Note: All notifications will be sent electronically to your email address. Test scores cannot be given over the telephone.

TEST PREPARATION:
Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you in preparing for the test, we advise you to review all related materials that you deem necessary.
  • An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section.
  • Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests/ .

ELIGIBILITY INFORMATION:
Applications will be processed on an as-received basis and promulgated to the list of eligible candidates accordingly. The names of candidates receiving a passing score in the examination will be placed on the hiring list (eligible register) in the order of their score group for a period of six (6) months following the date of promulgation.

VACANCY INFORMATION:
The resulting eligible register will be used to fill vacancies throughout the County of Los Angeles.

AVAILABLE SHIFT: Any

HOW TO APPLY:

Applications must be filed online only. We must receive your application BEFORE 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website.

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the listed Requirements as listed on this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

Important: Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made per Civil Service Rule 6.04. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from the Class Specification and requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified.

___________________________________________________________________________

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

SOCIAL SECURITY NUMBER:
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID AND PASSWORD:
All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

TESTING ACCOMMODATION:
If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.

California Relay Services Phone: (800) 735-2922
Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov

Teletype Phone: (800) 899-4099
Alternate Teletype Phone: (800) 897-0077
Department Contact Name: Damian Cousin
Department Contact Phone: (213) 433-3269
Department Contact Email: DCousin@hr.lacounty.gov
Exam Number :R2591T-R

For detailed information, please click here

Closing Date/Time: 9/9/2024 5:00 PM Pacific

Job Address

Los Angeles, California United States View Map