Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit
here to learn more about San José.
About the DepartmentAre you ready to join a team that is “Building Community Through Fun?” Are you ready to make a difference?
The City of San José’s Department of Parks, Recreation and Neighborhood Services (PRNS) is looking for people who want to make San José a better place to live. Our mission is to connect people through parks, recreation and neighborhood services for an active San José. ActivateSJ, PRNS’ latest strategic work plan, is committed to establishing healthy communities that inspire belonging by following the guiding principles of stewardship, nature, equity & access, identity and public life.
The Department creates and activates thriving places where people live, work, play, and learn, which include 48 community centers, 10 regional parks, 203 neighborhood parks, Happy Hollow Park & Zoo, 290 playgrounds and almost 63 miles of trails, programs and services that touch the lives of individuals and families in our community. We take a fun approach to public service, and value the public’s trust. Our team is collaborative, supportive, and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.
For more information, please visit
activatesj.orgPosition DutiesThe Parks, Recreation and Neighborhood Services Department is currently seeking to fill one (1) full-time Youth Outreach Specialist vacancy in the Community Services Division, Youth Intervention team. To learn more about our Youth Intervention programs,
click here.
Salary range for this classification is: $71,387.12 - $86,748.48 annually.
This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidate’ qualifications and experience.
Under general supervision, the Youth Outreach Specialist performs work of moderate difficulty coordinating a major youth services component of a human services program, such as youth employment, delinquency prevention and intervention and gang intervention, diversion, and mediation.
This position may be assigned to any of the following programs:
- Clean Slate Tattoo Removal Program
- Female Intervention Team (FIT)
- Late Night Gym Program
- Safe Schools Campus Initiative (SSCI)
- San Jose Works Youth Jobs Initiative
The Youth Outreach Specialist’s typical duties include, but are not limited to, the following:
- Coordinates and directs a major component of a citywide youth services program.
- Develops and disseminates information about programs and services and publicizes them through all forms of media.
- Plans, organizes, and conducts outreach, intake, enrollment, and service delivery systems.
- Determines service needs for program and staff training.
- Develops and maintains client service records and administrative record-keeping systems.
- Supervises and trains employees assigned to program.
- Evaluates operations, services, and training as assigned, and makes recommendations for improvement in the efficiency and effectiveness of the service delivery program.
- Assists in the development and implementation of a comprehensive training program for employees in the division.
- Establishes and maintains a working relationship with law enforcement agencies.
- May be required to provide bilingual translations, both orally and in writing.
Minimum Qualifications Education Completion of a Bachelor’s degree in Social Services or closely related degree.
Experience Two (2) years of full-time equivalent experience in working with at-risk youth to provide intervention, diversion or employment services and programs.
Acceptable Substitutions Additional years of full-time equivalent experience in working with at-risk youth to provide intervention and diversion services may be substituted for the education on a year-for-year basis for up to two years. There will be no substitute for the required two (2) years of experience in working with at-risk youth to provide intervention, diversion or employment services and programs.
Licenses/Certificates Must possess a valid California Drivers License and may be required to obtain and maintain a Class B California Drivers License.
Other QualificationsThe ideal candidate will possess the following competencies, as demonstrated in past and current employment history.
- Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
- Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.
- Conflict Management - Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people, by presenting the facts, analysis, and conclusions or solutions that show command of content and perspectives and interests of the audience.
- Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.
- Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.
- Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources.
- Teamwork and Interpersonal skills - Develop effective relationship with co-workers and supervisor by helping others to accomplish tasks and using collaboration and conflict resolution skills.
- Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.
Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process.
If you have questions about the selection or hiring processes, please contact Edmund Wong at Edmund.wong@sanjoseca.gov
Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
Please note that applications are currently
not accepted through CalOpps or any other third party job board application system.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email
CityCareers@sanjoseca.gov and we will research the status of your application.
The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's
benefits pagefor detailed information on coverage, cost, and dependent coverage.
For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services
website. You will be able to view information based on different Sworn/Federated job classification.
In additional to the benefits above, there is an
additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
Closing Date/Time: 9/10/2024 11:59 PM Pacific
