City of San Jose

SanJoseCA.gov is the City of San José’s public website, offering information for our community 24/7. The City of San José is a large organization offering a wide variety of services and programs, and the website is intended to make it easier to find information about these services online.

The purpose of the City website is to provide information of the City's choosing to the public in order to conduct the City’s business and promote the City's goals as guided by the City Council. The City’s website and the selection of sites to which any of them may be linked are not intended to serve as a forum for free discussion. Ample facilities for free expression are available both on the Internet and in the physical world. Instead, the City’s website is intended to serve the City’s need to make useful and practical information available to residents, businesses, and visitors which facilitates provision of a City service or furthers another specifically articulated purpose of the City.

You can search our website by City servicesdepartment directory, or by topic. If you are looking for information on City policies and ordinances, try searching the City Council meetings, agendas and minutes database, the City Policy Manual or the Municipal Code. 

The Mayor’s Office, the City Council, Boards and Commissions, and most City departments and offices are represented on SanJoseCA.gov. You can also find certain City departments and programs via separate websites for Mineta San José International AirportPolice DepartmentPublic Library and Happy Hollow Park & Zoo.

You can find more information about City programs, services, and events through CivicCenterTV (Cable Channel 26), by subscribing to City News and Information, and by following us on FacebookGoogle+, and Twitter.

 

 

33 job(s) at City of San Jose

City of San Jose United States, California, San Jose
Sep 25, 2021
Full Time
Pursuant to the City’s Covid 19 Mandatory Vaccination and Testing Policy, the City of San Jose is requiring all new hires to provide proof of Covid-19 vaccination as a condition of employment absent a documented medical and/or religious exemption.   Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers. The San Jose Police Department is currently recruiting for a School Safety Supervisor position.  The School Safety Supervisor will be part of the San Jose Police Department's Support Services Division, School Safety & Education Unit. The School Safety and Education Unit provides administrative support and staffing for the Adult Crossing Guard Program for the City of San Jose. Additionally, the Unit coordinates the training and supervision of Student Safety Patrols at elementary schools located throughout the City. The unit comprises of 1 Captain, 1 Program Manager, 4 School Safety Supervisors and nearly 300 School Crossing Guards.  The work schedule for this position is a 4/10 schedule (10 hour work days/ 4 days a week). The duties of this position include (but are not limited to) the following:   - Supervises School Crossing Guards; including recruitment, interview of prospective candidates, training, scheduling, and discipline.   - Administers, schedules, and coordinates the activities of the school crossing guard program, including maintenance of timesheets, mileage forms, performance evaluations, within an assigned geographical area.   - Develops school safety patrol programs; conducts training in safety and advises on current state requirements.   - Designs, prepares, or obtains teaching materials including films, videos, brochures, and testing materials for educational programs in pedestrian safety, bicycle safety, personal safety, and prevention of child sexual assault.   - Works with Police Training and Traffic Operations to develop audio-visual instructional materials including slide and video presentations.   - Prepares and gives presentations to student, parent, and teacher groups in and monitors program effectiveness.   - Prepares and submits timecards for Crossing Guards.   - Observes and reports on unsafe physical conditions of streets, roads, signs, crosswalks, and sidewalks. Makes recommendations on adjustments to matters related to the safety of student pedestrian safety.   - Organizes and directs special events for school-age children.   - May perform duties of a School Crossing Guard on a relief basis, as required.   - Maintains personnel files for School Crossing Guards. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
City of San Jose United States, California, San Jose
Sep 25, 2021
Full Time
Pursuant to the City’s COVID-19 Mandatory Vaccination and Testing Policy, the City of San Jose is requiring all new hires to provide proof of Covid-19 vaccination as a condition of employment absent a documented medical and/or religious exemption. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.  The DPW is currently recruiting for multiple Associate Engineering Technician positions in the Transportation and Hydraulic Services (THS) and Development Services (DS) Divisions. However, this recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. THS is responsible for the design, construction, and master plan of bridges, culverts, streets, sidewalks, storm and sanitary sewers, pump stations, streetlights, landscape and hardscape improvements, traffic signals, and supports construction and engineering, upgrade, and revitalization of the San Jose-Santa Clara Regional Wastewater Facility. DS provides permitting services for development projects and reviews plans and issuance of permits for the construction of utility infrastructure and encroachment on City streets. This division is also responsible for program including storm water control, flood hazard zones, geologic hazard zones, grading and erosion control, mapping, street and easement vacation, and special assessment districts. Typical duties for this position include, but are not limited to, the following and dependent upon the position for which they may be selected: Provide engineering support to project teams and managers. Interface and coordinate intra-departmentally as well as with other City staff, outside agency staff, utility company staff, and/or the private development community. Perform technical planning and research, basic design approach, and the layout of assigned projects including civil, electrical mechanical, and hydraulic provisions. Prepare engineering drawings, contract specifications, and cost estimates. Review a variety of construction plans, as built drawings, and cost estimates for compliance and/or consistency with project specifications and requirements. Perform roadway, building, landscaping, and other project drafting, including structural detailing for final plans. Perform sub-professional engineering, architectural, and landscape architectural studies of moderate difficulty for projects. Conduct geological and historical research; review soil reports that describe soil condition, type, seismic hazards, and related factors. Operate and utilize a variety of specialized software programs relevant to work performed. Prepare graphical documents for reports and presentations. Organize, acquire, and maintain office records and file information. Review planning applications, traffic impact analysis reports, grading permits, subdivision maps, and street improvement plans for private development projects in accordinace with adopted City Council policies and Public Works standards.
City of San Jose United States, California, San Jose
Sep 25, 2021
Full Time
The City of San Jose is seeking to hire a Program Manager I - Audio Visual (AV) to manage its Audio-Visual functions. Reporting to the Building Management Administrator in the Facilities Management Division of Public Works Department, this position's responsibilities include: Act as a technical expert or lead for Audio Visual (AV) systems and integration. Manage, maintain, and train City personnel for the AV equipment infrastructure Citywide. Manage AV projects Citywide and act as project leader on large AV projects in which strong technical, directional, and personal leadership is necessary. Ensure the reliability of the City Hall Council Chambers AV equipment including, but not limited to, streaming capabilities. Develop budget recommenda ti ons for needed capital replacements that are included in the City's 5-year Capital Improvement Program Develop a strategic plan for procurement, installa ti on, and sustainability of the AV equipment Citywide. Supervise and lead city staff in providing AV setup for all City events. Lead efforts to continuously identify, define, and implement opportunities to improve City AV systems and audio and video integration. Collaborate with City departments i.e., Information Technology to effectively plan and execute AV implementation Citywide. Manage vendor relationships and cost-effective hardware and software maintenance agreements with vendors. Hands on maintenance of AV components and systems and other duties as assigned. The ideal candidate will possess a high level of professionalism, excellent customer service skills, and a supreme work ethic. Experience with Crestron automation systems a plus. This position requires excellent judgment, initiative, perseverance, integrity, organizational skills, flexibility and wri tt en and verbal communica ti ons skills. This position may require working nights and weekends. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
City of San Jose United States, California, San Jose
Sep 24, 2021
Full Time
Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers .  The San José Public Library is seeking new Librarians to join our team and change the lives of those we serve! The ideal candidate for these positions will understand, support, practice and promote the San José Way of library innovation and the Mission, Vision, & Values statements of the City of San José and the San José Public Library; demonstrate leadership and a commitment to active customer service; have knowledge of current library technology and trends; have experience working with a diverse community and staff; and have programming or project management ability. We are looking for friendly, service-oriented librarians who have experience working in a fast-paced environment and thrive in a highly collaborative setting. Our librarians perform a variety of professional duties that may include virtual programming, storytime, innovative school and community engagement programs, outreach, coding and STEAM programming, and volunteer engagement. All our staff are trained in providing excellent customer service. These positions will include evenings and weekend shifts. This recruitment will be used to fill multiple positions in this department. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. NOTE: If you are currently a part time unbenefited or benefited San José Public Library employee seeking full time employment, you must apply. We may use this candidate pool to fill future positions.
City of San Jose United States, California, San Jose
Sep 23, 2021
Full Time
Pursuant  to the City’s Covid 19 Mandatory Vaccination and Testing Policy, the City of San Jose is requiring all new hires to provide proof of Covid-19 vaccination as a condition of employment absent a documented medical and/or religious exemption .   Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers .  The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Microbiologist classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.  Wastewater Microbiologist Positions   The laboratory is seeking to fill two (2) Wastewater Microbiologist positions. The Wastewater Microbiologists will perform technical and professional work involving the microscopic, microbiological, parasitological, and chemical analysis of water, wastewater, receiving waters, and by-products of the wastewater treatment processes at the San Jose/Santa Clara Regional Wastewater Facility. Key responsibilities of the Wastewater Microbiologist positions include but are not limited to: Performs instrumental and wet chemical analyses on water, wastewater, industrial waste and related samples for specific inorganic and organic substances. Conducts regular microscopic examinations to identify bacterial, protozoan, and metazoan organisms associated with the wastewater treatment process. Develops and directs the biomonitoring testing requirements within the laboratory, including the care and maintenance of aquatic species used in bioassays. Molecular Microbiologist Position The laboratory is seeking to fill one (1) Molecular Microbiologist position. The Molecular Microbiologist will perform polymerase chain reaction (PCR) assays and related molecular analysis to detect and quantify Ribonucleic acid ( RNA) and Deoxyribonucleic acid (DNA) of microorganisms at the San Jose/Santa Clara Regional Wastewater Facility. Key responsibilities of the Molecular Microbiologist position include but are not limited to: Handles water and wastewater samples for extraction of viral, bacterial and parasitological nucleic acid. Ability to perform extraction and purification of nucleic acids. Sets up PCR testing protocols for Digital/Real Time qPCR and implements PCR best practices in an environmental laboratory setting. Ensures proper preparation and storage of PCR related reagents and samples. Identifies PCR consumables and maintains stock inventory. Ability to evaluate results to determine interference, inhibition, or other problems that arise during extraction and amplification of DNA and RNA. Performs quality control and validation to verify performance of the PCR protocols as needed. Ability to train current team in PCR workflow and ensure they follow PCR best practices and techniques. All the microbiologist positions in the San Jose-Santa Clara Regional Wastewater laboratory may be responsible for but not limited to: Monitors and evaluates problems related to plant operations and laboratory analyses and recommends solutions to alleviate such problem situations. Performs the more complicated and research related biological, chemical, and microbiological analyses of water, wastewater, industrial waste and related samples. Determines sampling procedures and programs, implements and monitors the quality assurance and quality control program, and recommends methods and procedures for implementation into normal laboratory operations. Supervises and directs the daily work activities within the laboratory including the instruction of laboratory personnel, the preparation of daily work schedules, the assignment of duties to laboratory technicians and the maintenance of appropriate inventories of laboratory supplies. Assists with the organization and analysis of information from industry, government agencies and the public, which may include hearings, workshops, seminars, etc. Compiles records and manages laboratory data and records; provides organization of record keeping and data retrieval; supervises clerical and other personnel as directed; prepares written and verbal reports as requested. Maintains equipment by performing assigned maintenance activities and trouble shoot unexpected problems. Prepares and maintains Standard Operation Procedures (SOPs) and technical documentation. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
City of San Jose United States, California, San Jose
Sep 23, 2021
Full Time
Pursuant to the City’s COVID-19 Mandatory Vaccination and Testing Policy, the City of San José is requiring all new hires to provide proof of COVID-19 vaccination as a condition of employment, absent a documented medical and/or religious exemption. The City Facilities Architectural Services (CFAS) Division of the Department of Public Works is currently seeking to fill one Associate Structure / Landscape Designer position.  Under the direction of a Senior Architect, the Associate Structure / Landscape Designer will manage projects and is responsible for the effective and efficient project management of CIP Projects through all phases of the project.  This position will act as the single point of contact for project coordination including design, scope of work, cost estimating, contract administration, budgets, and schedules. Key Responsibilities: The Associate Structure / Landscape Designer project management duties include, but are not limited to: Interacts with various City departments on the development of the capital improvement project, including scope of work, schedule, and budget, as well as effectively communicating project status with stakeholders Conduct meetings and presentations to committees, approval agencies, clients and the general public Provides technical advice and assistance to other City departments, engineers, architects, and contractors for conformance with City policies and guidelines Prepares technical reports and other documentation, designs, drawings, specifications Analyzes/solves complex architectural problems/issues to ensure compliance with regulatory and performance standards and specifications; ensuring quality assurance, risk management, regulatory compliance and permitting is properly executed Prepares and writes memos and reports on public works projects for City management and the public Utilizes project controls, tracking, and reporting using Capital Project Management System (CPMS) or other project management software Prepares and monitors project costs ensuring projects meet budget constraints; updating and ensuring the project stays on schedule Reviews consultant and in-house work for aesthetics including layout, massing, hierarchy, vocabulary, rhythm, placement, color, and choice of materials Prepares and writes consultant agreements, negotiates consultant design fees and verifies that the fees are appropriate with the scoped services Reviews plans, and specifications prepared by consultants to ensure conformity to project program requirements, building codes and ordinances. Manages construction contracts, conducts pre-bid meetings, evaluates bidders and conducts pre-construction meetings Manages the work of consultants and contractors through the development of project requirements including; project strategies, budget, schedule, and compliance with City policies, procedures, design and construction standards, regulations and codes Negotiates/modifies contracts, resolve claims and disputes The ideal candidate will possess a high level of professionalism, excellent customer service skills and a strong work ethic. The position requires excellent judgment, initiative, perseverance, integrity, organizational skills, flexibility, and written and verbal communication skills. The ideal candidate must have extensive experience in the delivery of capital improvement projects. The ideal candidate will possess a high level of professionalism, excellent customer service skills, and a strong work ethic.  The position requires excellent judgment, initiative, perseverance, integrity, organizational skills, flexibility, and written and verbal communication skills.  The ideal candidate must have extensive experience in the delivery of capital improvement projects. Salary Information: The current pensionable salary range for Associate Structure/Landscape Designer is $99,611.20 - $126,110.40, annually. In addition to the starting salary, employees in the Associate Structure/Landscape Designer classification shall also receive an approximate five percent (5%) ongoing non-pensionable pay.  The final candidate’s qualifications and experience shall determine the actual salary. Professional licensing is desirable but is not required (a premium pay of an additional 1.5% is available for employees with specific licenses).
City of San Jose San José City Hall, East Santa Clara Street, San Jose, CA, USA
Sep 22, 2021
Full Time
The San José City Attorney’s Office seeks an experienced, well-qualified, motivated, and collaborative attorney to join the Office as a full-time supervisory Chief Deputy City Attorney. The Office addresses many interesting and challenging legal issues. The Chief Deputy is one of two Chief Deputies responsible for supervising and assisting deputy and senior deputy attorneys with transactional and general government matters, and is part of the Office management team. In addition to attorney supervisory duties, the successful candidate will negotiate and draft contracts, write legal opinions, draft resolutions, ordinances, memoranda, and correspondence; provide legal advice to the City Council, Council Committees, and the City Manager; and provide legal representation and advice for various City departments. Experience in municipal law and attorney supervision is desirable, as is familiarity with legal issues related to transportation, public works, real estate and land use, environment, public procurement, public finance, public safety, and technology. The ideal candidate should also have a working knowledge of various local, state, and federal laws and program requirements, and be familiar with equity issues and efforts. Candidates must be licensed to practice law in California, have an ability to communicate effectively both verbally and in writing, and be able to develop and maintain productive and collaborative relationships with co-workers, City officials, and other City departments.
City of San Jose United States, California, San Jose
Sep 22, 2021
Full Time
About the Office of Administration, Policy, and Intergovernmental Relations The City Manager’s Office provides strategic leadership that supports the Mayor and City Council, and motivates the organization to deliver high quality services that meet the community’s needs. The City Manager’s Office of Administration, Policy, and Intergovernmental Relations, under the direction of the Director, coordinates internal budgets and hiring, citywide public policy, and legislative affairs. It provides the City’s Leaders, Administrators, Directors, and staff with support, coordination, research, and strategic analysis of the city’s critical needs, programs, policies, and services. About the Position The Assistant to the City Manager is a key member of the Office of Administration, Policy, and Intergovernmental Relations (API).  While embedded in API, the position will assist the Deputy City Manager overseeing the Neighborhood Services City Service Area (CSA) by providing the support needed to ensure greater capacity and alignment of program and policy priorities, internally and externally, that create a continuum of support for children and youth in San José. Specifically, the position will advance organizational and programmatic alignment related to opportunities for children and youth from low-income families, including the City’s pre-existing youth programs led by the Parks, Recreation, and Neighborhood Services (PRNS) and the Library Departments. The position is responsible for facilitation and collaboration across Departments to advance the development, implementation, and evaluation of programs and services that support children and youth and other services that resolve critical issues for families. This position assists both internal and external stakeholders to achieve City goals and will be dedicated to achieving greater uniformity of standards and performance metrics across programs that support program evaluation, scaling effective programs and policies, and establishing best practices. The ideal candidate will have a passion for advancing race equity, significant experience in policy analysis, proficient understanding of data collection and data-driven decision making, and community and government relations experience; the successful candidate should also enjoy working in multi-disciplinary teams and understand administrative functions in the public sector with an enthusiasm for continuous quality improvement.  Central abilities key to this position include excellent communication (written and verbal), leadership and interpersonal skills, strategic thinking, a commitment to customer service and serving the most vulnerable residents, and the ability to simultaneously manage multiple projects and issues. The organization is looking for proven leaders that enjoy working through complex issues to find creative and innovative solutions and process improvements that benefit San José’s most vulnerable families.  Due to the complexity and scope of authority involved, this position requires someone who can work both independently and interdependently to ensure work is completed in an accurate, complete, and timely fashion. This position is currently funded through June 30, 2023.
City of San Jose United States, California, San Jose
Sep 19, 2021
Full Time
Position and Duties  Pursuant to the City’s Covid 19 Mandatory Vaccination and Testing Policy, the City of San Jose is requiring all new hires to provide proof of Covid-19 vaccination as a condition of employment absent a documented medical and/or religious exemption.  The City of San Jose Office of Cultural Affairs (OCA) is seeking a proven, visionary leader to serve as a Senior Executive Analyst (SEA) who will manage the Arts Industry Support Section. This is a new leadership position in the OCA and will be a key member of the OCA senior management team. Stewarding the City’s investments in the financial health and cultural vibrancy of the San Jose nonprofit art community and creative entrepreneurs, the San Jose Arts Industry Support Section manages critical grant programs, significant cultural facility agreements, the creative entrepreneur program, technical assistance, and key arts strategies and initiatives. Managed by the section, among the longstanding arts grants programs are Operating Grants, take pART project and program grants, and Festival, Parade and Celebration grants.  As the OCA is the largest funder of the arts in the South Bay Area, its programs are impactful, well managed, responsible, inclusive, and reflective of San Jose’s diversity and rich history. Stewarding critical regional destination facilities, the Arts Industry Support Section leader oversees the management of the operations and maintenance agreements with the nonprofit operators of major City-owned cultural facilities such as the Children’s Discovery Museum, Hammer Theatre, History Park, San Jose Museum of Art, School of Arts and Culture at Mexican Heritage Plaza, and The Tech Interactive,  In addition, this section includes programs under the San Jose Creates and Connects initiative, aimed at building connection and public will for the arts through cultural participation and creative expression and other creative placemaking efforts.  The SEA is responsible for leading the Arts Industry Support Section staff and programs. This includes planning, administering and evaluating arts and culture grant programs, as well as contracts, initiatives, and cultural arts programs and projects. The SEA will work closely with interdepartmental leadership and the community to realize the vision for art and culture in San Jose. This position will supervise two Senior Arts Program Managers as well as perform as an individual contributor. The positions reports to the Director of Cultural Affairs/Assistant Director of Economic Development and Cultural Affairs.
City of San Jose United States, California, San Jose
Sep 19, 2021
Full Time
Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers .    The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in this classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.    The Airport Department is currently recruiting to fill a Maintenance Worker II vacancy within the Maintenance Services Section. The Airport Maintenance Services Section is responsible for the maintenance, repair and improvements to Airport building facilities and properties on a seven day a week, twenty-four hour a day operation schedule.   The Maintenance Worker II position at Mineta San José International Airport may lead a crew and/or performs skilled and semi-skilled work in public facilities and airfield maintenance.   Typical duties for this position include, but are but are not limited to: - Maintaining a large area campus, including repair of asphalt and landscape care. - Repairing roadways, sewers, and landscape care (mowing, edging, tree care) - General carpentry and door hardware - General interior plumbing (various pipes & fittings, restroom fixtures) - General building construction maintenance and repair (flooring, drywall, tile, etc) - Safe operation of motor vehicles and equipment and knowledge of safety practices and procedures used in repair and maintenance of roadways and ground areas of large campuses. - Safe use of a variety of power hand tools utilized in landscape maintenance and building maintenance work. - Provide excellent customer service to the public and City staff. - Maintain system repair records and logs utilizing Computerized Maintenance Management Systems (CMMS) for planned maintenance on equipment and creating/closing work orders. - This position may be assigned to work any days of the week and be assigned to any of three shifts. - Incumbents in this position are required to possess and maintain all Airport grounds and Airside Operations Area (AOA) driving privileges.   This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.   Competencies   The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:   Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations including: - Knowledge of the safe operation of motor vehicles and equipment. - Knowledge of workplace safety practices and precautions. - Knowledge of preventive maintenance procedures. - Knowledge of safety rules in using herbicides, pesticides, insecticides, and other chemicals. - Basic knowledge of electrical - Basic knowledge soldering, welding, brazing, etc - Ability to follow oral and written instructions. - Ability to estimate and order materials necessary for work completion. - Ability to perform arithmetic calculations and to make simple measurements. - Ability to prepare reports and keep records of work completed, time spent, and parts, supplies, and materials used. - Ability to deal with the public. - Ability to lift heavy weights of 20-100 pounds.   Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.   Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.   Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.   Flexibility - Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment.   Multi-Tasking – Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s). pan>
City of San Jose United States, California, San Jose
Sep 19, 2021
Full Time
Position and Duties The Office of Civic Innovation seeks a Senior Executive Analyst (SEA) to help lead the City’s execution of the Digital Inclusion and Broadband Strategy. Reporting to and working with the Broadband Manager (Assistant to the City Manager), the SEA coordinates across multiple City departments and with external stakeholders to close the digital divide and accelerate permitting for broadband infrastructure (small cell, macro cell, and fiber optics). The SEA serves as the citywide point-of-contact for broadband permitting processes and works collaboratively with the community on concerns associated with broadband infrastructure development. The SEA will leverage their skills in project and contract management and communication to advance City objectives, spot areas to improve process inefficiencies, and equitably meet internet connectivity needs throughout San José. The SEA must be adept at time management, juggling multiple projects at once, and embracing agile methods. Contract administration, public engagement, flexibility, and vendor management skills are essential due to the SEA responsibilities and the evolving nature of broadband needs, legislation, and public sentiment. Duties include but are not limited to: Administer contracts, programs, and processes that effectuate City strategies Manage program budget tracking and reporting. Build and maintain broadband permit tracking and program workflows.  Collaborate with diverse internal and external stakeholders at various levels. Develop and manage relationships with telecommunications providers. Work with non-profits and local, state, and federal government agencies. Work with multiple City departments to continuously improve processes. Collaborate with multiple City departments to meet broadband permitting and Digital Equity & Inclusion objectives. Develop status reports and data dashboards for telecom and senior City staff. Use agile techniques such as scrum and objectives as measured by key results for project management. Assess City processes, procedures, and operations to ensure they meet government regulations for broadband and related infrastructure permitting. Serve in a leadership role for any public engagement related to broadband infrastructure permitting. Provide training and educational materials to City employees as appropriate to foster awareness and compliance with government regulations. Perform and/or oversee periodic assessments and/or analyses. Coordinate with the City’s Emergency Operations Center on telecommunications.
City of San Jose United States, California, San Jose
Sep 17, 2021
Full Time
The Information Technology Department is seeking an Omnichannel Data Analyst to be part of the City’s two-year program to expand San José 311 feature development, customer experience, and geographic equity. The Omnichannel Data Analyst will provide analysis and recommendations of new initiatives and features to support the long-term vision and scalability of the San José 311 Omnichannel roadmap. This position offers an exciting opportunity to transform government services into a digital format to improve efficiency, effectiveness and equitability in the delivery of City services. If you are passionate about building amazing civic products, leading cross-functional teams in building features, re-engineering business processes and have exceptional customer empathy, this position may be a superb fit for you! Key duties may include but not limited to: Analyzing data across channels to evaluate customer behavioral data and performance of existing digital services. Recommending methods for improving performance and which services to digitize next.  Analyzing customer experiences, generating insights, and providing recommendations for improving digital services. Managing datasets from decision support analytics and social listening tools to capture the voice of the resident and user feedback in one place.   Monitoring industry trends and making recommendations to Omnichannel team on best practices to improve usability, increase efficiency, and drive engagement. Developing and performing cost-benefit analyses to evaluate the financial impacts of various digital initiatives for prioritization and decision making. Identifying data and reporting requirements for future digital experience installations. Performing pre- and post-data validations to ensure implementation accuracy. Collaborating closely with key stakeholders and cross-functional teams, including the Website and Digital Services Governance Steering Committee, the San José 311 Leadership Team and the San José 311 Contact Center team, to prioritize new features in conjunction with the Website and Digital Services Governance co-chairs. This position is a temporary, benefitted position, with a standard 40 hours per week with an end date of June 30, 2022. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.  Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Demonstrates the technical acumen and ability to work across teams to successfully deliver and sustain products and services; translate end user needs into technical/functional requirements; create functional solutions and integrations; and, coordinate process redesign with business units to render superior customer experience and communication. Demonstrates success in behavioral analytics to support user research and usability/accessibility testing methodologies. Demonstrates success in evaluating/recommending feature sets, customer experience, and data analytics from multiple sources including website, web portals, online forms, chatbot, virtual agent, contact center, mobile app, and social media interfaces. Demonstrates the ability to use data to identify City services most demanded for digitalization. Analytical Thinking – Approaching a problem or situation by using a logical, systematic, sequential approach.  Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. Teamwork & Interpersonal Skills – Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Multi-Tasking – Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s). Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.  You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response.   Do you have experience evaluating and/or recommending any of the following areas from multiple sources? (Check all that apply) Feature sets Customer experience Data analytics None of the Above For the options you selected in the previous question, please describe your experience in evaluating and/or recommending feature sets, customer experience, and data analytics from multiple sources. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.   If you have questions about the duties of these positions, the selection or hiring processes, please contact IT Human Resources at itdh umanresources@sanjoseca.gov. 
City of San Jose United States, California, San Jose
Sep 17, 2021
Full Time
The Environmental Services Department (ESD) is recruiting for the Environmental Services Specialist (ESS) series which includes three levels/classifications: Assistant ESS, Associate ESS, and ESS. ESD intends to use the candidate pool developed from this recruitment to fill current vacancies, as well as future ESS series vacancies. Depending on your qualifications (see Minimum Qualifications below), the application you submit may be considered for an Assistant ESS, Associate ESS, or ESS position. The ESS series (Assistant/Associate/Environmental Services Specialist) defines a class of environmental professionals responsible for developing, implementing, and maintaining municipal environmental programs. The job specifications for this series can be found here . Annual salary by classification within the ESS series: Assistant ESS           $68,598.40 – 83,366.40 Associate ESS          $79,476.80 – 95,574.40 ESS                          $87,609.60 – 106,496.00 The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the ESS classification series shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.    Duties may include : negotiating contract terms; coordinating and monitoring the work of independent contractors; developing and maintaining databases for departmental information; analyzing and interpreting statistical, economic, and highly technical data; analyzing problems and identifying solutions; preparing presentations and written reports; planning, coordinating, and staffing environmental outreach events; facilitating community events and meetings; preparing and monitoring project budgets; developing and evaluating program goals and policies; preparing public education material regarding environmental services information; assisting the general public with respect to environmental compliance issues and using City provided environmental services; implementing environmental health and safety programs; implementing regulatory programs; providing project or program-level environmental compliance support, serving as a liaison to outside agencies and regulatory bodies; grant development and oversight; developing and coordinating community-based (voluntary) programs; stakeholder outreach and coordination; and performing field inspections.   Note:  ESD currently has over 40 ESS positions in the department. Candidates interested in positions in Integrated Waste Management, Watershed Protection, Sustainability and Compliance, and/or Water Resources programs are strongly encouraged to apply.  To learn more about the great work we do in these divisions, please go to sjenvironment.org .   Currently, there are several vacant ESS positions available in the Sustainability and Compliance (Water Compliance and Land Use and Planning), Integrated Waste Management (Commercial Services), and Watershed Protection (Stormwater Management) Divisions. Vacant positions may change based on internal movement, and we will provide specific position information prior to interviews. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
City of San Jose United States, California, San Jose
Sep 17, 2021
Full Time
The Sanitary Engineer performs a variety of professional sanitary engineering assignments of moderate difficult at the San José-Santa Clara Regional Wastewater Facility . Annual base salary range for Sanitary Engineer: $86,507.20- $109,512.00 The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Sanitary Engineer classification series shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.  About the Division The CIP division is responsible for planning and implementing capital long term capital improvement projects at the Regional Wastewater Facility (RWF). The RWF is an advanced wastewater treatment plan that serves approximately 1.4 million residents over a 300 square mile service area. The ESD CIP division is currently comprised of 53 full-time positions that perform program administration, budget planning, project delivery, and process engineering services. The division is also supported by a co-located team of consultant staff and staff from the Department of Public Works who provide program management and construction management services, respectively. This integrated team is responsible for delivering a 10-year capital improvement program estimated at $1.4 billion. The RWF CIP is an exciting opportunity that stands among one of the largest construction programs in the South Bay. Capital Improvement Program link:  http://www.sanjoseca.gov/index.aspx?NID=1665 The Capital Improvement Program (CIP) is currently recruiting for multiple Sanitary Engineer positions located at the San Jose/Santa Clara Regional Wastewater Facility (RWF).  The incumbent in this position will be supervised by an Associate or Senior Engineer. The Sanitary Engineer will provide engineering and technical assistance in the development and delivery of wastewater capital improvement projects. Combine your expertise with the on-the-job experience you’ll gain in CIP by working with multi-discipline engineering professionals, program management consultants, and San José Public Works staff.  You will enjoy career development, new skills, mentoring, and the benefits of contributing to your community. Typical duties may include but are not limited to: Coordinate and provide technical review of project submittals including but not limited to feasibility studies, condition assessment reports, engineering calculations, conceptual design reports, 30-60-90-100% design documents, construction schedule, and construction estimate Research and evaluate wastewater technology and equipment, and make selection recommendations based on sound engineering analysis Assist in the preparation of project bid packages (i.e. plans & specifications) and coordination of contractors’ bid processes. Evaluate, prepare, and/or coordinate responses to Requests for Information (RFI) and bid protests in a timely manner. Preparing technical reports, documentations and memoranda. Reviewing design guidelines and evaluate their relevance to new design projects. Schedule, organize, prepare, and distribute meeting agendas, minutes, and/or presentation materials for meetings as assigned Provide technical support during construction phase (i.e. review, prepare and coordinate responses to design related submittals, design change memos (DCM), RFIs and Potential Change Orders (PCO)) -Negotiating, preparing, and managing consultant agreements and/or construction contracts . Review and keep track of consultant invoices and Monthly Progress Reports Participating in commissioning, post-construction process testing, and performance reviews. Providing technical assistance to the RWF operations and maintenance Managing workgroups and leading other staff in conducting field studies. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
City of San Jose United States, California, San Jose
Sep 16, 2021
Full Time
Pursuant to the City’s Covid 19 Mandatory Vaccination and Testing Policy, the City of San Jose is requiring all new hires to provide proof of Covid-19 vaccination as a condition of employment absent a documented medical and/or religious exemption.  The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Information Systems Analyst classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.  This recruitment may be used to fill multiple positions in this or other divisions, or departments.  The skills sought for other positions may vary.  If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please note, applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.  The City of San José Department of Transportation (DOT) seeks a full-time, benefitted Software Developer/Systems Integrator (Information Systems Analyst) to administer and maintain the core development systems and applications that enable Transportation staff to facilitate DOT’s day to day work in San Jose. This is an opportunity for a technology professional interested in working across diverse business, technology, community, and vendor stakeholders to maintain and optimize a full technology portfolio with major impact on the community.   This position in the DOT IT Division is assigned to manage Software Development and GIS integration within in the Department. The primary role of this position is to act as the technical contributor and lead in developing our applications on Salesforce with integration to our ESRI GIS backend, supporting and managing diverse departmental business systems that include web and client-server applications, databases, and use on endpoint devices. The Software Developer/Systems Integrator must ensure system architecture, service levels, and business processes for users are documented and met and that system applications meet customer expectations. This position is responsible for maintaining ongoing user training materials and systems documentation, software development, systems administration and maintenance, and sustaining excellent customer relations activities. This is a professional-level position in the IT professional management series and will be expected to act in a supervisory role to other technical positions. KEY RESPONSIBILITIES The Information Systems Analyst in the DOT IT group has the following primary responsibilities:  Supervision of a staff of System Application Programmers and GIS Specialist Designing databases and data models, configuring, and troubleshooting SQL Server Software Development - Salesforce Apex & Lightning component development, .net, Java Script, Python, etc. Data Analytics for internal data sets using Power BI (or similar intelligence tools) ESRI GIS system management Planning, developing and managing systems based on understanding and defining the customer needs Agile Project Management (Scrum and daily standups) Continuous Integration/Continuous Development (CI/CD) System Administration
City of San Jose United States, California, San Jose
Sep 15, 2021
Full Time
Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers .    The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in this classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Depending upon qualifications, the successful candidate may be hired at either the Geographic Information Systems Specialist I or the Geographic Information Systems Specialist II level. The salary ranges are as follows:   Geographic Information Systems Specialist I          $64,043 - $78,020 Geographic Information Systems Specialist II         $78,228 - $95,326   The Airport is proud to offer an exciting and unique opportunity for a team member who brings positive energy and is motivated to shape the future of the Airport.  The Airport team is passionate about all our Airport has to offer to the Silicon Valley and is seeking a professional who will share this passion.  This great work environment makes this an ideal opportunity for a highly motivated and results-oriented individual who will like to join our Airport team to work hard toward our strategic vision.   Under the direction of the Senior Geographic Information Systems Specialist (Sr. GISS) the position of Geographic Information Systems Specialist I/II (GISS I/II) performs an integral role as a member of the Planning & Development Division of the Airport Department. This position is a data-focused position that will be responsible for creating, managing, and ensuring the integrity of enterprise GIS datasets as well as providing ongoing support for Enterprise and Airport departmental GIS projects and applications. This position requires candidate with commitment to building and maintaining quality GIS data, strong cartographic design skills, good attention to detail and customer service.   The GISS I/II will perform work of moderate difficulty at the journey level in the utilization of Geographic Information Systems (GIS) as they relate to Airport and Master Plan Projects.  The GIS Program at the Airport is comprised of three (3) distinct primary functions and often inter-twine with each other.  These functions are CAD, GIS, and the Plan Repository.  The GISS I/II position will serve as the back-up person for the Senior Geographic Systems Specialist and as such will be required to perform in all three areas.   Essential duties of a GISS I/II include, but may not be limited to the following:   • Prepares and verifies GIS databases utilizing Geographic Information System (GIS) and associated software • Interpret multiple resources such as engineering and architectural plans, paper maps, third-party data sources to enter graphic and attribute data into GIS while maintaining data integrity. • Create and maintain enterprise GIS datasets with a versioned, distributed geodatabase environment. • Produce high-quality print and web maps, demonstrating good design skills and sound cartographic principles. • Develops workflows, system documentation and user manuals on GIS best practices and functionality. • Data collection using a Global Positioning System (GPS) receiver and mobile devices. • Fulfill requests for GIS data, analysis, maps, or reports using appropriate GIS tools and following City protocol. • Provide support fr departmental GIS users, including workflow automation, data conversion, map production, training, and troubleshooting issues. • Develop and/or modify web pages and web map applications and mobile applications using technologies such as Google Maps API, HTML5, JavaScript and other mapping technologies, APIs and libraries. • Knowledge of ETL (extract, transform, and load), Model Builder, or scripting tools to design and create GIS processes is a plus. • Work under supervision of a project manager or senior team member.   This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.   Competencies   The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:   Job Expertise - Demonstrates knowledge of and experience with applicable GIS professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Is proficient with GIS software such as ArcGIS Desktop Suite, ArcGIS Server, Portal for ArcGIS and ArcGIS Online and capable of preparing maps, reports, spreadsheets, graphical presentations and performing GIS analysis in the professional setting.   Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.   Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.   Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.an>   Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
City of San Jose San Jose, CA, USA
Sep 13, 2021
Full Time
The San José City Attorney’s Office has an opening for a trial attorney. The position requires excellent legal research and writing skills; command of rules of evidence and civil procedure; comprehensive analysis of claims and defenses, and a demonstrated ability to execute appropriate discovery, motion, and trial strategies with effective written and oral advocacy.  Trial experience is desirable.  Current admission to the California State Bar is required.
City of San Jose United States, California, San Jose
Sep 13, 2021
Full Time
The Budget Analyst position is responsible for operating and/or capital budgetary analysis assignments for a City Service Area (CSA) and several City departments, including assisting their assigned CSA/departments in developing and monitoring their operating/capital budgets; analysis of revenue s and expenditures; coordination and presentation of budget information to the City Manager; preparation of the City's annual Operating and/or Capital Budgets; review of budget-related departmental requests; collaboration with departments to resolve budgetary issues; review of City Council memoranda for budget implications and appropriate budget language, conducting research on budget and policy-related matters; and special projects as assigned.  During critical times of the year, you will be expected to work overtime, both weeknights and weekends, for the preparation and release of several key budget documents.  This is an exciting opportunity for individuals with a passion for budgeting in the public sector. The ideal candidate is self-directed, organized, dependable, flexible and detail-oriented, with the ability to conduct complex, sensitive and visible assignments. In addition, he/she is a skilled communicator in both written and verbal formats with an ability to maintain the successful, collaborative and constructive working relationships necessary to succeed in the City Manager’s Office. The successful candidate demonstrates individual leadership through strategic planning and analysis, continuous improvement, and collaboration. Finally, the ideal candidate will be enthusiastic, looking to grow and excel, thrive in a team environment, and be invested in San Jose’s future. This recruitment is intended to fill one permanent Analyst I/II position.   This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. This position has the option of having a hybrid remote/in-office work schedule.
City of San Jose United States, California, San Jose
Sep 13, 2021
Full Time
The Senior Executive Analyst (SEA) is a manager level classification and plays a critical role in developing Analysts and guiding them with their assignments.  The SEA position is distinguished from a Budget Analyst position primarily by the scope and complexity of their assignments, the supervisory role they play, and the ability to independently perform their work. The incumbent will be responsible for operating and/or capital budgetary analysis assignments for a City Service Area (CSA) and several City departments, including assisting their assigned CSA/departments in developing and monitoring their operating/capital budgets; analysis of revenues and expenditures; coordination and presentation of budget information to the City Manager; preparation of the City's annual Operating and/or Capital Budgets; review of budget-related departmental requests; collaboration with departments to resolve budgetary issues; review of City Council memoranda for budget implications and appropriate budget language, conducting research on budget and policy-related matters; and special projects as assigned.  During critical times of the year, you will be expected to work overtime, both weeknights and weekends, for the preparation and release of several key budget documents.  This is an exciting opportunity for individuals with a passion for budgeting in the public sector. The ideal candidate is self-directed, organized, dependable, flexible and detail-oriented, with the ability to conduct complex, sensitive and visible assignments. In addition, he/she is a skilled communicator in both written and verbal formats with an ability to maintain the successful, collaborative and constructive working relationships necessary to succeed in the City Manager’s Office. The successful candidate demonstrates individual leadership through strategic planning and analysis, continuous improvement, and collaboration. Finally, the ideal candidate will be enthusiastic, looking to grow and excel, thrive in a team environment, and be invested in San Jose’s future. This recruitment is intended to fill one permanent Senior Executive Analyst position.  This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. This position has the option of having a hybrid remote/in-office work schedule.
City of San Jose United States, California, San Jose
Sep 10, 2021
Full Time
Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers .  The Department of Planning, Building and Code Enforcement (PBCE) is currently recruiting to fill multiple Code Enforcement Inspector I/II positions in the Code Enforcement Division . The Code Enforcement Division is looking for self-motivated individuals with experience working in an inspection, regulatory, or enforcement environment with strong interpersonal skills, and a commitment to continuous improvement. In addition, candidate may be required to work a flexible schedule that may include working evenings or weekends. Applicants with bilingual skills are encouraged to apply. As a Code Enforcement Inspector I/II, you would be performing a variety of inspection, investigative, and enforcement duties in relation to housing, building construction and environmental codes, zoning, land use, solid waste facilities, signs, health and safety, and state, federal, and municipal regulations and other laws, rules, and regulations as assigned. In addition, you would be tasked to gather facts related to applicable ordinances, codes, laws, rules, and regulations to help determine and institute proper action to be taken. Working with a variety of individuals and other entities, including citizens, business owners, homeowner groups, City, county and state offices and special districts is a constant, and as such, there may be instances when you may be required to explain, interpret, and make presentations of ordinances, codes, laws, rules, and regulations to citizens, group, agencies, businesses, and other entities. For more info visit our Code Enforcement Website This classification requires a disclosure of outside investments, real property interest, and income and business positions.  Incumbents will be required to complete Form 700 Statement of Economic Interests. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Salary Code Enforcement Inspector I: $68,993.60 -$83,803.20 annually Code Enforcement Inspector II: $79,913.60 - $97,136.00 annually The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Code Enforcement Inspector I/II classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.  Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Conflict Management - Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people, by presenting the facts, analysis, and conclusions or solutions that show command of content and perspectives and interests of the audience. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Team Work & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.