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About the DepartmentAbout the Department
The Department of Transportation (DOT) has over 500 employees and a current year Operating and Capital Budget of $1.1billion. DOT is a customer-focused, goal-oriented organization responsible for services that provide for the safe and efficient movement of people by all travel modes. It plans and programs capital improvements for pedestrians, bicyclists , motorists, and transit users to meet the needs of residents and businesses; operates the City’s parking and traffic systems in a manner that is sensitive to community needs; and repairs and maintains the City’s assets in 2,500 miles of street right-of-way including a massive infrastructure of streets, sidewalks, landscaping , traffic devices, streetlights, sewers and storm drains.
About the Division
The Administrative Services Division within the Department of Transportation is comprised of a Capital Budget team (4 positions), Operating Budget team (4 positions), Dispatch ( 3 positions), Fiscal team (6 positions), and HR/Safety team (5 positions), as well as a Training Officer (Senior Analyst) and a Staff Specialist. This strategic support division provides support to the entire department to ensure timely hiring of staff, development and management of operating and capital budget programs, timekeeping , as well as managing internal processes to ensure compliance with citywide administrative policies such as HR policies, Fiscal management, contract management, safety policy, and customer service policies.
Position DutiesThe Administrative Officer leads the DOT Strategic Support program (Administrative Services Division), providing management and direction to the Budget/Fiscal, HR, Safety, and Training activities in the department. The Administrative Officer position reports to the Assistant Director of Transportation and with five direct report staff and an overall team of 25 p eople . The Administrative Officer plays a critical role in delivering services of exceptional quality to the Department, the public, and other City staff . The position requires an individual who can provide a high level of leadership, vision, and strategic planning in the management of the DOT’s operating budget ($ 175M ) and capital improvement program ( 2025-2029 Traffic CIP $ 903.5M;Parking CIP $15.9M ), management of the consultant contract processes, fiscal processes, hiring processes, and customer service management for the Infrastructure Maintenance call center, as well as the management of various other administrative processes within the department.
DOT Senior Staff and departmental staff at all levels will turn to this position as a primary resource for fiscal information, advice, and direction on best practices and efficiency measures. This position also has considerable contact with the City Manager's Budget Office, the City Attorney's Office, and the Human Resources Department, and the Office of Employee Relations .
The Administrative Officer position requires excellent communication and interpersonal skills, strong analytical and critical thinking ability, a commitment to customer service, and the ability to simultaneously manage multiple projects and issues . Importa ntly, this person will be a departmental leader, expected to exemplify the values of the department and provide empathic leadership to their team . The ideal candidate will have significant budget and human resources experience and will be able to quickly assume a leadership role in achieving service delivery efficiencies and improvements in a limited resource environment. The Administrative Officer will be engaged in a long-term, strategic vision, but must be able to adjust quickly to issues in an ever-changing, dynamic business environment. The ideal candidate must be professional and respectful, work with integrity, and maintain the highest ethical and profess ional standards.
Minimum QualificationsQualifications
Education and Experience
Bachelor’s Degree in business administration , public administration, or a related field and six (6) years of increasingly responsible experience in business management and/or administration, including at least two (2) years of experience supervising professional staff.
Required Licensing
Possession of a valid State of California driver's license may be required for some assignments.
Other QualificationsThe ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:
Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.
Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach.
Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.
Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction.
Project Management - Ensures support for projects and implements agency goals and strategic objectives .
Constructive Energy - A demonstration of energy and drive that come from within, and a willingness to approach all aspects of the work with a generally positive attitude. The inclination to take appropriate action rather than waiting to be told what to do. Examples of Constructive Energies include but are not limited to: Honesty, Integrity, Empathy, Dedication, Reliable, Proactive, Respectful, Confidence, Ethical, and Willingness to help others.
Selection Process
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process . Additional phases of the selection process may consist of one or more interviews. You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit , including spaces, for each text response .
- Do you have six years of increasingly responsible experience in business management and/or administration, including at least two years of experience supervising professional staff? If yes, describe your experience, include the name of the organization, your job title, and your starting and ending dates.
- Do you have experience in fiscal management, including budget development, monthly fiscal monitoring, reporting, administrative controls, and program evaluation. If so, please include specific information about the size and complexity of the budget you have managed and your specific role and responsibility.
- Do you have experience in human resources management, including hiring, salary assessment, administrative controls, employee policy administration, and program evaluation. If so, please include specific information about the size and complexity of the program you have managed and your specific role and responsibility.
- Do you have experience developing, managing, and applying procedures and policies for a large complex department or organization? If so, describe your experience.
- Do you have experience in solving complex problems? If so, describe your experience.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
If you have questions about the selection or hiring processes, please contact Cyrus Castillo at
Cyrus.Castillo@sanjoseca.gov .
Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
Please note that applications are currently
not accepted through CalOpps or any other third party job board application system.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email
CityCareers@sanjoseca.gov and we will research the status of your application.
The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's
benefits pagefor detailed information on coverage, cost, and dependent coverage.
For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services
website. You will be able to view information based on different Sworn/Federated job classification.
In additional to the benefits above, there is an
additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
Closing Date/Time: 9/9/2024 11:59 PM Pacific
