Minimum Qualifications
- Graduation with a Bachelor’s degree from an accredited college or university with major course work in a related field, plus three (3) years of experience in construction, engineering, architecture, or related work.
- Experience may substitute for education up to a maximum of four (4) years.
Licenses or Certifications: May require a valid Texas driver license.
Notes to Applicants
This position is designated Project Coordinator within the Austin Energy Electric System Engineering and Technical Services business unit. This position will coordinate and monitor intake and permitting of engineering distribution design projects as well as handle general customer questions and communications.
This position will provide project support for internal and external customers by processing customer payments for design and permitting costs, coordinating reviews with appropriate individuals and work groups and assisting in the resolution of customer escalations and difficult situations by providing supporting documentation, policies and procedures.
Customer service is a cornerstone of this role, focusing on meeting customer needs efficiently and effectively.
Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click
HERE for more information.
Employment Application: - The City of Austin employment application is an official document; incomplete applications will not be considered.
- Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
- The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.
- Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
- Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.
If you are selected as a top candidate: - Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
- If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
- This position requires a criminal background investigation.
Critical:
This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.
Fair Labor Standards Act:This position is classified as NON - EXEMPT .
Pay Range
$31.81 - $39.76
Hours
Monday through Friday
8:00 a.m.to 5:00 p.m.
Job Close Date 09/04/2024 Type of Posting Division Only Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX 78723 Preferred Qualifications
- Experience with medium voltage electrical distribution projects and customers.
- Experience managing multiple projects, providing project support and meeting competing deadlines.
- Experience developing work processes.
Other - Ability to travel to multiple sites as part of the regular job duties
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.Communicates project and/or program information to internal and external customers. Assists in the development and monitoring of project and/or program budgets by completing assignments that may include processing a pay application or monitoring and updating the assigned project budget. Assists in the development of short- and long-range plans on projects or works on routine projects whereby techniques used are well known and present no unusual engineering problems. Assists in the development and implementation of operating policies and procedures by providing input as a team member of an established process improvement team. Ensures compliance with City and other regulatory agency requirements and policies by verifying that regulatory/permitting processes have been identified and permits or approvals acquired for assigned project. Coordinates development/reviews construction or engineering related contracts, contract documents, and Developer Agreements by reviewing preparing and processing project change orders to projects if change orders are appropriate and in compliance or applying technical quality control review. Coordinates and evaluates plans, criteria, schedules, etc. for a variety of projects, Programs, and plans or a division and/or section activities. Assists in the resolution of conflicts and difficult situations by providing supporting documentation, policies and procedures. Develops, maintains, and improves City of Austin design and construction standards. Provides technical advice and assistance.
Responsibilities- Supervision and/or Leadership Exercised:
May provide leadership, work assignments, evaluation, training, and guidance to others.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. - Knowledge of basic engineering and architectural design principles, practices, procedures, and estimating techniques.
- Knowledge of project accounting, architectural, and construction methods and the principles, methods, and practices of project management.
- Knowledge of laws, rules, regulations, and codes associated with project assignment.
- Knowledge of budget policies and principles.
- Knowledge of contract management principles, methods, and practices.
- Skill in adapting, interpreting, and applying guidelines and standards.
- Skill in establishing and maintaining positive relationships with internal and external customers.
- Skill in using available software packages.
- Ability to exercise sound judgment, tact, and diplomacy in all public contacts.
- Ability to schedule and coordinate activities between various parties and planning specific aspects of a project.
- Ability to communicate in oral or written format to a variety of audiences.
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Supplemental QuestionsRequired fields are indicated with an asterisk (*).
* This position requires graduation with a Bachelor’s degree from an accredited college or university with major course work in a related field, plus three (3) years of experience in construction, engineering, architecture, or related work and experience may substitute for education up to a maximum of four (4) years. Do you meet these minimum qualifications?
* Are you a current Electric System - ETS employee?
* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.
- I acknowledge and understand this position requires a Criminal Background Investigation.
* How many years of experience do you have working with electrical distribution customers?
- Less than four (4) years
- Between four (4) and eight (8) years
- Between eight (8) and ten (10) years
- 10 or more years
* Describe your experience managing multiple projects, providing project support and meeting competing deadlines.
(Open Ended Question)
* Describe your experience developing work processes.
(Open Ended Question)
* Do you have the ability to travel to multiple sites as part of the regular job duties?
Optional & Required DocumentsRequired Documents Optional Documents