Revenue Collections Assistant

Job Summary

Applications will be accepted by the Human Resources Department on one day only, Thursday , September 5, 2024 between 7:30 a.m. to 5:30 p.m.
(The link to apply online will appear at 7:30 a.m. on Thursday, September 5th)

Only the first 50 qualified applications received will be accepted for further consideration .

JOB SUMMARY: Collects coins from parking meters, operates counting machines to sort, count, bag and record coin and currency receipts, and reports broken meters for maintenance and repair. Responds to inquiries, complaints and requests from the public.

*Current vacancy is for 20 hours per week with pro-rated benefits. The eligibility list that is established from this recruitment will be used to fill all vacancies that occur during the duration of the eligibility list.

Representative Duties

Pushes a heavy sealed coin cart throughout the City, walking long distances to collect money from parking meters on streets and parking structures. Reports broken meters for maintenance and repair.

Operates counting machines and printers to sort, count, bag and record coin and currency receipts.

Prepares coin bag tags and monitors inventory of tags. Seals, lifts and stacks heavy coin bags on pallets, prepares order forms, and ensures that coin bags are ready for pick up. Delivers coin bags to armored truck and ensures that receipts are properly completed and signed.

Cleans, maintains and makes minor adjustments to coin machines. Reports malfunctioning equipment and calls for repair services.

Transports coin collection carts.

Drives City vehicles or walks to various coin collection routes.

Assists in servicing coin changers, as required.

Performs simple meter repairs and reports unusual events or problems on routes to appropriate staff.

Responds to inquiries complaints and requests from the public and makes referrals to appropriate sources, as necessary.

Follows applicable safety rules and regulations.

Performs other related duties, as assigned

Requirements

Knowledge, Abilities and Skills:

Knowledge of:
Basic mathematics.
General office practices and procedures.
Safe work practices and procedures.
Effective customer service techniques.

Ability to:
Follow oral and written instructions.
Perform routine tasks independently.
Perform simple mechanical repairs.
Learn and apply operating principles of parking meters, coin counters and coin sorters.
Demonstrate physical dexterity to lift objects of up to 50 lbs and maneuver carts of up to 175 lbs.
Walk long distances for prolonged periods of time.
Safely drive a City vehicle.
Safely transport coin collection carts.
Communicate effectively with the public.
Provide effective customer service.
Establish and maintain effective and cooperative working relationships with City employees and the general public.

Skill in:
Peforming basic mathematical computations.
Reading, writing, and communicating at an appropriate level.

Education, Training and Experience:

Graduation from high school or equivalent. One year of recent, paid work experience performing customer service duties which included frequent contact with the public and working independenly with minimal supervison. Six months recent work experience performing cashiering duties is desirable.

Licenses and Certificates:

Possession of a valid class C driver license.

Supplemental Information

The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our employees are empowered to perform at their highest level and where their differences make a positive impact.

The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us!

Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).

Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.

HOW TO APPLY : All applicants must submit an online City application and required supplemental questions to be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process and should not be submitted.

SELECTION PROCESS : All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process.
Testing may consist of the following:
Training & Experience Evaluation
Performance/Written Examination
Oral Interview

NOTE: If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.

BACKGROUND INVESTIGATIONS: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.


The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center.

Closing Date/Time: 9/5/2024 5:30 PM Pacific

Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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