City of Santa Monica

Santa Monica is a beachside city of 8.3 square miles on the westside of Los Angeles County. Offering an environment of unparalleled natural beauty, the city is home to a mix of residential communities, commercial districts, and recreational venues. Recently named by National Geographic as one of the Top "10 Beach Cities in the World" and by TIME as one of the "Best Places to Live", Santa Monica features three miles of Pacific beaches and the Santa Monica Pier. Santa Monica’s residential population is approximately 93,000, increasing to an estimated 250,000 during the day with tourists, shoppers, and employees. Tourism attracts over 8 million visitors annually.

The City of Santa Monica was incorporated on November 30, 1886 and subsequently adopted a City Charter in 1945. In 1947, a City Council-City Manager form of government was established. The City Council consists of seven members elected by the community at large to four year terms.

The City of Santa Monica is a full-service city. City departments provide police, fire, a regional transportation network, water, refuse and recycling, streets, parking, planning, building, engineering, free public wifi, a high speed fiber optic network, parks, affordable housing, economic development, library, rent control, recreational, cultural, and educational services to the community.

The City-operated Big Blue Bus regional bus service provides over 16.5 million rides for customers each year, all powered by renewable natural gas. Breeze Bike Share was Southern California's first bike share system with 500 bikes at 85 locations. In 2016, the Metro Expo Line opened connecting Santa Monica to Downtown Los Angeles in under an hour.

The City of Santa Monica is a national leader in environmental, economic and social sustainability. The City is working toward aggressive climate action goals including: water self-sufficiency by 2020, zero waste by 2030, and carbon neutrality by 2050.

The highly-rated Santa Monica-Malibu Unified School District serves both Santa Monica and Malibu residents. Santa Monica College (SMC), one of the state's top two-year community colleges, serves over 30,000 full-time and part-time students on several campuses and offers more than 90 fields of study. Santa Monica's strong education institutions are complemented by the 5-star rated Santa Monica Public Library system.

Public safety is a top priority in the City of Santa Monica. Santa Monica Fire Department continues to maintain a Class 1 ISO rating, the highest possible rating.

Santa Monica has a strong and diverse economy. Known as “Silicon Beach,” local businesses are at the leading edge of the nation’s creative economy and startup scene.

Sana Monica is also home to three renowned and respected health facilities, Providence Saint John’s Health Center, Santa Monica-UCLA Medical Center and Kaiser Permanente.

Connect with the City of Santa Monica by visiting www.santamonica.gov, follow @santamonicacity on Twitter, or sign up for the City's newsletter and emergency alerts at www.smgov.net/newsletter.

 

9 job(s) at City of Santa Monica

City of Santa Monica Santa Monica, California, United States
Aug 04, 2020
Full Time
Job Summary Enforces laws and maintains order; protects life and property; prevents crime; actively contributes to the welfare of the community. Major Duties Patrols an assigned area in marked/unmarked vehicles, bicycles, motorcycles, horses, and all terrain/beach vehicles and on foot for the prevention of crime and enforcement of laws and ordinances. Maintains law and order, answers inquiries and assists the public; responds to requests for police services and takes appropriate actions. Investigates and prepares reports on offenses, accidents, and other police incidents. Makes arrests, issues citations, serves warrants and subpoenas.  Directs traffic, inspects premises for security. Appears and testifies in court, both on and off duty.  Transports prisoners. Observes and reports hazards, abandoned or damaged vehicles or property, and malfunctions of equipment such as street lights and traffic control devices. Practices and maintains proficiency in the use of firearms and other police weapons and equipment. Attends training courses as required by P.O.S.T and the Chief of Police. Analyzes recurring patrol and specialized problems/hazards in collaboration with supervisors, peers, and service clientele.  Participates in developing long-term resolutions to law enforcement related problems and issues. Responds to multiple calls, major traffic accidents, and other emergencies.  Completes reports in a timely manner. Follows applicable safety rules and regulations. Performs related duties, as assigned. Minimum Qualifications Knowledge, Abilities and Skills: Knowledge of: Law enforcement codes, crime prevention methods, rules of evidence, laws of arrest, investigation and identification techniques and traffic and crowd control. Grammar and composition. Effective customer service techniques. Ability to: Follow written and oral instructions. Make decisions under pressure including life threatening situations. Communicate effectively both orally and in writing. Respond to inquiries from the public in a tactful manner. Provide effective customer service. Establish and maintain effective and cooperative working relationships with City employees and the general public. Maintain a qualifying score, at the shooting range, as established by the Santa Monica Police Department. Skill in: Reading, writing, and communicating at an appropriate level. Assessing situations and determining the proper course of action. Dealing with a variety of cultural sensitivity issues. Education, Training and Experience: Graduation from high school or the equivalent.  Completion of a California P.O.S.T. approved police academy.  One year full-time, paid experience as a sworn peace officer with an organized, local government agency.  Applicants must be currently employed as a sworn peace officer in the State of California. Licenses and Certificates: Possession of a valid Class C driver license.  Must possess a regular Basic California  P.O.S.T. Certificate.  Applicants must be U.S. citizens or permanent resident aliens who are eligible for and have applied for U.S. citizenship.  Must obtain citizenship within three (3) years from date of application. NOTE :   Upon hire, police officers must be non-users of tobacco products.  Applicants for Police Officer Lateral Transfer must pass an extensive background investigation and must not have been convicted of a misdemeanor involving domestic violence or a felony.  Diversity and Inclusion An on-line City application and required supplemental questions must be completed to be considered for this position.  All applicants will be reviewed and only those candidates considered to be  most qualified  for the position on the basis of experience, training and education as submitted, will be invited to participate further in the selection process.  Resumes, CVs and cover letters are not reviewed as part of the application screening process. Candidates invited to participate in the Police Department's testing process will participate in the following: Oral Interview: 100%   Background Investigations : Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.  The investigation is used to determine a candidate's moral character and suitability for employment in law enforcement.  The investigation shall include but is not limited to, the following checks: criminal record, polygraph, driving history, credit history, military record, previous employer(s); and references. Medical Examination : Prior to appointment, candidates must successfully complete a thorough medical examination, including a treadmill stress test and drug screen to determine if they meet the City's medical standards for the position of Police Officer/Lateral Transfer. The City of Santa Monica is a progressive, inclusive and culturally-rich community.  As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive.  Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.   The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status,or any other status protected under federal, state and/or local law.  We aim to create a workplace that celebrates and embraces the diversity of our employees.  Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities.  Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. Closing Date/Time: 8/13/2020 5:30 PM Pacific
City of Santa Monica Santa Monica, California, United States
Aug 04, 2020
Full Time
Job Summary *Only the first 50 qualified applications received will be accepted for further consideration. Participates in the daily collection of commercial and residential refuse, food and yard waste, and recyclable materials by driving a refuse collection truck along designated routes.   Major Duties Operates various large vehicles, including automated side loaders, front-end loaders, rear loaders, forklifts, skip loaders, stake bed trucks, pick up trucks and other vehicles, used to collect refuse, food and yard waste and recyclable materials.   Uses various hand tools, rakes, shovels, hammers, wrenches and pliers to perform minor repairs and maintenance of truck cargo area.   Obeys traffic laws, follows Division rules and procedures and operates vehicles in a safe manner while collecting solid waste and recyclable materials from residents, businesses, and other City locations.   Performs daily pre-trip and post-trip vehicle inspections and completes required check list to ensure safe vehicle operation.   Identifies and reports mechanical problems immediately to supervisor and fleet maintenance staff.   Ensures vehicle cab, engine and transmission areas are free of debris. Washes and steam cleans vehicles, as required.   Inspects bins, carts and containers before dumping contents into collection vehicle. Reports repairs needed to bins, and carts. Pushes, pulls, drives and carries containers to curbside collection point.   Manually loads materials into collection vehicles. Cleans overflow around bins and containers. Makes special pick ups when required.   Moves containers for appropriate placement for automated collection. Tags containers that are not correctly placed for collection and/or are contaminated (e.g. trash in yard waste containers). Reports incidents to appropriate staff.   Reports findings of possible hazardous waste and conditions to appropriate staff.   Advises customers and co-workers of resource recovery and recycling rules and regulations.   Delivers, removes and maintains City provided solid waste and recycling containers and bins, as directed.   Assists in training assigned staff in collection operations and the safe use of collection vehicles.   Responds to customer inquiries in a professional and courteous manner. Performs other related duties, as assigned.   Minimum Qualifications   Knowledge of: Mechanical operations and functions of large equipment, including safe driving practices and backing, loading, compacting and lifting procedures. Basic vehicle and equipment maintenance. Traffic laws. Care and maintenance of collection equipment. Safe work practices and procedures. Effective customer service techniques.   Ability to: Learn collection and disposal methods and approved materials for collection. Learn maintenance procedures for collection vehicles. Learn geography of city streets and alleys. Drive and operate collection equipment safely in variable weather conditions. Perform physical labor for sustained periods including entering and exiting a vehicle and pushing and pulling bins and containers. Perform repetitive bending and lifting. Learn applicable rules, regulations and procedures. Recognize hazardous and infectious waste. Communicate effectively, both orally and in writing. Follow oral and written instructions. Provide effective customer service. Establish and maintain effective and cooperative working relationships with City employees and the general public.   Skill in: Reading, writing, and communicating at an appropriate level.   Education, Training and Experience:   Graduation from high school or the equivalent.   One year of recent, paid work experience operating large vehicles with a gross weight in excess of 26,000 lbs. or one year of field work experience in the Resource Recovery and Recycling Division of the City of Santa Monica. Recent experience driving solid waste collection vehicles is desirable.   License and Certificates:   Possession of a valid Class B driver license without any air brake restrictions and with valid medical certification. How to Apply:    Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position.  Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process.   Selection Process:    All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position.  All applicants will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process.  Testing may consist of any of the following: written test, performance test, evaluation of qualifications, oral interview, or any combination of these. If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. Background Investigation:  Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.   Diversity and Inclusion The City of Santa Monica is a progressive, inclusive and culturally-rich community.  As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.    The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees.  Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities.  Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.   Closing Date/Time: 8/21/2020 5:00 PM Pacific
City of Santa Monica Santa Monica, California, United States
Aug 04, 2020
Full Time
Job Summary The City of Santa Monica is looking for a strong Technical Services Analyst to join a team dedicated to providing an exceptional customer experience through the implementation and support of enabling technology solutions.  This role functions as a shared technology resource ensuring reliability and availability of critical enterprise wide systems and services. Responsible for ongoing production application system maintenance and support, minimizing service interruptions, and improving efficiency through automation and streamlined operations.    Major Duties Provides production support for enterprise wide and critical applications including system availability, user account creation and access, data integrity and maintenance, and operational support such as recovery from failed backups and file transfers.             Assesses and addresses production operational availability issues such as storage and computational capacity, system performance, database and application layers, and infrastructure connectivity.   Coordinates and oversees problem management for business enterprise systems including development of operational processes and procedures. Works closely with other process areas including: Incident Management, Service Level Management, and Configuration Management.   Reviews major incidents or outages for critical production systems, identifies root cause and suggests remediation activities.   Reviews ongoing and reoccurring incidents to identify automation and technology improvement opportunities.   Develops standard operational procedures and operational runbooks addressing known service interruption and responses.   Documents process workflows, system support materials, knowledge articles, and supports self-service capabilities through the ISD Service Portal.   Monitors, measures, and provides feedback on process and system performance.   Identifies key performance indicators to drive performance improvements and validate service levels; ensures service level agreements are being met.   Identifies and oversees continual service improvement opportunities to improve operational efficiency through automation and emerging technology trends.    Serves as resource for providing high priority incident response for critical production applications outside of regular work schedules.   Performs vendor relationship management and oversight of contract deliverables.   Establishes and oversees professional relationships and agreements with external service providers.   Responds to periodic after-hours calls and emails to address critical systems outages both in-person and via phone.   Performs related duties as assigned.   Minimum Qualifications Knowledge of:   ITIL and the entire IT Service Delivery lifecycle.   Project management best practices, and efficiency methodologies including Lean ITo and Kanban.   Software system configuration, maintenance, administration, analysis, and problem resolution best practices.   Database technologies and access tools including Structured Query Language (SQL).   Scripting tools such as Powershell, JavaScript, Perl, Python.   ERP, BPM, CRM and BI tools operate.   Data transfer methodologies (SFTP, ACH, PosPay) and key protocols (SOAP, WSDL, XML).   Enterprise access control systems and advanced communication systems including radio technologies.   CAD / AVL (computer-aided dispatch and automatic vehicle location) technologies.   Intelligent transportation systems such as TransitMaster.   Electronic document management and workflow systems such as Laserfiche.   Enterprise applications servicing general public such as Accela Automation, ProjectDox, Qmatic, ActiveNet.    Ability to:   Prepare complex reports using Crystal Reports and Microsoft Structured Query Language (SQL).   Support and maintain complex software systems.   Understand and become proficient in new software applications.   Document technical information and standard operating procedures.   Communicate effectively both orally and in writing.   Conduct research and make recommendations on technology efficiency improvements.   Establish and maintain effective and cooperative working relationships with City employees and the general public.    Skill in:   Incident resolution, problem management, root cause analysis.   Computer hardware and software configuration, maintenance, and problem resolution.     Education, Training and Experience :   Graduation from an accredited college or university with a Bachelor's degree in Computer Science, Management Information Systems or a closely related field.   Four years of recent, paid work experience supporting critical enterprise software systems with a focus on improving system reliability and availability. Experience working with third party service providers and vendors is desirable. Public Agency experience is desirable.    Licenses and Certificates:   ITIL Foundations Certification is desirable.   Possession of a valid Class C driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. How to Apply:    Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position.  Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process.   You must attach a copy of your college level transcripts or diploma to your online application. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the filing deadline. Failure to do so may result in your application being disqualified.   Selection Process:    All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position.  All applicants will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process.  Testing may consist of any of the following: written test, performance test, evaluation of qualifications, oral interview, or any combination of these. If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. Background Investigation:  Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.   Diversity and Inclusion The City of Santa Monica is a progressive, inclusive and culturally-rich community.  As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.    The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees.  Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities.  Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.   Closing Date/Time: 8/21/2020 5:00 PM Pacific
City of Santa Monica Santa Monica, California, United States
Aug 03, 2020
Full Time
Job Summary Join the Santa Monica City Attorney's Office The Santa Monica City Attorney's Office is currently seeking exceptional candidates for unpaid externship positions. Law Student Externship Opportunities The Santa Monica City Attorney's Office has unpaid externship opportunities available over the summer and during the school year for qualified law students.  Opportunities are available across the Civil Liability, Consumer Protection, Criminal, and Municipal Divisions.  Externs must abide by the highest ethical and professional standards.  Candidates will be considered based on qualifications including excellent in oral communication and writing skills, proficiency in legal research and interest in public service.  Start and end dates are flexible.  Externs should be available a minimum of 10 hours per week. Interested applicants should submit a cover letter, resume, writing sample of no more than ten pages, and the names of two references by email to CAO.Opportunities@smgov.net with the subject line: "Application - Externship".  A background check may be required prior to beginning the externship.   Applications for externships during the Fall of 2019 must be submitted by second week of June; Applications for externships during the Spring of 2019 must be submitted by second week of October; Applications for externships during the Summer of 2020 must be submitted by second week of February.   Equal Opportunity Employer The City of Santa Monica is a progressive, inclusive and culturally-rich community.  As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive.  Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law.  We aim to create a workplace that celebrates and embraces the diversity of our employees.  Join us! Closing Date/Time: Continuous
City of Santa Monica Santa Monica, California, United States
Jul 31, 2020
Full Time
Job Summary Maintains, programs, repairs, inspects and replaces traffic control devices including traffic signal controllers and pedestrian and vehicle indications. Inspects, monitors and repairs vehicle detector loops, fiber optic communications equipment, closed circuit television cameras and video detection equipment, in-roadway warning light systems, battery backup systems and traffic signal controller cabinets and other equipment as necessary. Major Duties Maintains, repairs, inspects, replaces and monitors a wide area of traffic control devices.   Responds to a variety of emergency calls to repair and inspect malfunctioning traffic signals, lights and other traffic control related devices.   Checks for alignment, damage or corrosion to signals and other equipment.   Cleans traffic signal heads and associated equipment on a regular basis.   Installs and replaces field wires. Checks all terminals to ensure proper connections and tightness.   Checks wiring, connections, vehicle detectors, pedestrian pushbuttons and associated traffic control equipment for proper operation. Inspects and tests conflict monitoring devices, load switches, relays, fiber optic communications equipment, battery backup systems, video detection equipment and controllers in traffic control cabinets.   Programs necessary data and configurations into computerized traffic signal controllers for timing and coordination of signals.   Inspects, maintains and monitors vehicle detector loops placed in asphalt and concrete for wear and damage. Inspects work in progress of contractors who install and/or replace traffic signal equipment including controllers, detectors, traffic signal indications, poles, foundations, service pedestals and communication equipment.   Installs, maintains and monitors video detection systems including setting detection zones.   Maintains and repairs in-roadway warning light systems.   Maintain, installs and repairs vehicle speed feedback signs and other City sign systems, as assigned.   Responds to a variety of emergency calls to repair and inspect malfunctioning traffic signals and other related traffic control devices.   Coordinates work activities with staff in other City Departments, as assigned.   Follows applicable safety rules and regulations.   Performs other related duties, as assigned. Minimum Qualifications Knowledge, Abilities and Skills:   Knowledge of:   Basic and advanced electronics, including microprocessors and solid state components such as transistors, resistors and capacitors. Traffic signal operations and maintenance. Electrical theory and practice. Traffic signal controller electronics, wiring and interface. Wireless communication and design. Internet protocol standards. Closed-circuit television and video detection systems operation and maintenance. Modern traffic signal controller software, programming and operations. Fiber optic communication and design. State of California Manual of Uniform Traffic Control Devices, Standard Plans and Standard Specifications. National Electrical Code. Safe work practices. Basic mathematics. Effective customer service techniques.   Ability to:   Troubleshoot problems related to electrical systems and electronic traffic control devices. Read and interpret complex diagrams, charts and blueprints. Use electrical and electronic equipment and tools, including meters and testing devices. Use hand and power tools. Operate hydraulic bucket truck over traffic and from various heights. Learn to program computerized traffic signal controllers for proper timing, offsets, coordination and operation. Perform tasks requiring manual dexterity. Diagnose problems and provide solutions. Follow written and oral instructions. Provide effective customer service. Respond to inquiries from the public in a tactful manner. Establish and maintain effective and cooperative working relationship with other City employees and the general public.   Skill in: Applying electrical and electronic theory and practice. Maintenance of fiber optic communications. Reading, writing and communicating at an appropriate level. Using a personal computer and applicable software applications.   Education, Training and Experience:   Graduation from high school or the equivalent.   Coursework in computers, electronics and electrical installation, maintenance and repair is desirable. Three years of recent, paid work experience as a Traffic Signal Electrician and/or Technician. Experience in electronics and traffic signal maintenance is desirable. Municipal experience is desirable.   Licenses and Certificates:   Possession of a valid class C driver license. Possession of a valid International Municipal Signal Association (I.M.S.A.) level I and level II certification. Diversity and Inclusion Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position.  Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process.   NOTE:  You must submit a copy of your I.M.S.A certifications. All materials must be received in the Human Resources Department no later than close of business on the application closing date. You may attach a scanned copy of your certifications to your online application or e-mail a scanned copy to mia.engel@smgov.net. Failure to do so will result in your application being disqualified. NOTE:  If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.   SELECTION PROCESS: All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of the following: Training and Experience Screening and/or Oral Interview Panel        The City of Santa Monica is a progressive, inclusive and culturally-rich community.  As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.   The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees.  Join us!   Special assistance with the application and examination process is available, upon request, for persons with disabilities.  Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).   Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.   Background Investigation:   Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.     Closing Date/Time: 8/21/2020 5:00 PM Pacific
City of Santa Monica Santa Monica, California, United States
Jul 25, 2020
Full Time
Job Summary The City of Santa Monica, along with Robert Half Technology, is looking for a strong Principal Business Process Technology Analyst to join a team dedicated to providing an exceptional customer experience through strong relationships with business partners and technology alignment to business priorities. The Principal Business Process Technology Analyst serves as technology lead in the deployment and support of business systems that service the Santa Monica community of citizens, visitors, and city employees.    Major Duties Provides lead technical support and acts as a project lead and technology liaison in support of business specific systems.   Leads, trains, coordinates and reviews the work of staff. Provides technical supervision based upon project assignments.   Collects, analyzes, documents, and evaluates business requirements for process and customer experience improvements. Defines end-to-end use cases and user stories.   Evaluates and conducts research on emerging information technology products and services to support business needs.   Participates and oversees development of technology roadmaps based on business objectives.   Establishes and manages relationships and agreements with external service providers.   Designs, implements, tests, and supports business software systems and applications.   Configures, maintains, updates, and evaluates applicable hardware and software systems as needed.   Oversees and monitors activities that support all system setup, configuration, upgrades, and modifications for business software applications per established standards.   Manages process and system change activities in adherence to all policies and procedures focusing on enhancing system security, reliability, and availability.    Monitors, measures, evaluates and provides feedback on process and system performance. Identifies meaningful KPIs to drive performance improvements and validate services are meeting service level agreements.   Evaluates and documents process workflows, system support materials, knowledge articles, and supports self-service capabilities through the ISD Service Portal.   Provides individual or group training on business software applications, policies, and procedures, including development of training and procedural guides for end-users.    Leads and coordinates during major incidents impacting business units.  Adheres to major incident management process and escalation requirements. Conducts post-mortem incident reviews and root cause problem identification.   Responds to periodic after-hours calls and emails to address critical systems outages both in-person and via phone.   Performs other related duties, as assigned.   Minimum Qualifications Knowledge of:   Business process and customer experience facilitation techniques including: Lean IT, Voice of the Customer, and Journey Mapping.   ITIL and the entire IT Service Delivery lifecycle.   Project and program management principles and best practices.   Software delivery life cycle methodologies including Agile, SCRUM, and Kanban.   Software system configuration, maintenance, administration, analysis, and problem resolution best practices.   ERP, BPM, CRM, and BI tools and operations.   SOAP, WSDL, XML, and other key protocols.   Database access tools including SQL.   Basic principles of staff training and supervision.   Ability to:   Prepare complex reports using Crystal Reports and Microsoft SQL.   Lead, train, coordinate, and monitor the work of others.   Negotiate contracts and monitor the work of project consultants.   Develop Request for Proposals, Request for Information, and Request for Quotes.   Install and maintain software systems.   Become proficient in new software applications.   Document technical information and user procedures.   Provide training and instruction on various computer applications.   Communicate effectively both orally and in writing.   Conduct research and make recommendations on technology.   Develop and author and staff reports.   Establish and maintain effective and cooperative working relationships with City employees and the general public.   Skill in:   Project management and implementation of information systems.   Computer hardware and software configuration, maintenance, and problem resolution.   Education, Training and Experience :   Graduation from an accredited college or university with a Bachelor's degree in Computer Science, Management Information Systems or a closely related field. Five years of recent, paid work experience implementing and maintaining software-based business application systems and automating business processes. Experience coordinating, training or providing general supervision to others is desirable.     Licenses and Certificates:   ITIL Foundations Certification is desirable   PMP Certification or equivalent project management training is desirable   Possession of a valid Class C driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. How to Apply:    Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters will not be reviewed as part of the application screening process.   You must attach a copy of your college level transcripts or diploma to your online application. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the filing deadline. Failure to do so may result in your application being disqualified.   Selection Process:    All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position. All applicants will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process.  This recruitment will be administered by the City of Santa Monica as well as Robert Half Technology. Testing may consist of any of the following: minimum qualifications review, initial screening evaluation, panel assessment which includes: written exercise, oral presentation and/or oral interview (via phone, teleconference and/or in person). *Testing components may be subject to modification. If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. Background Investigation:  Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.   Diversity and Inclusion The City of Santa Monica is a progressive, inclusive and culturally-rich community.  As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.    The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees.  Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities.  Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.   Closing Date/Time: 8/7/2020 5:00 PM Pacific
City of Santa Monica Santa Monica, California, United States
Jul 22, 2020
Full Time
Job Summary Plans, organizes, manages, and leads all activities within the Community Recreation Division. Directs the development of innovative recreational programs, partnerships and events for the community. Develops policy recommendations, communication and marketing plans, funding mechanisms and approaches to service delivery which make best use of City resources.  Major Duties Plans, organizes and leads all activities within the Community Recreation Division.   Oversees the delivery of programs for youth and adults within open spaces and facilities, including ongoing programs, community classes, facility and field booking and community event management.      Selects, trains, supervises, and evaluates division staff. Implements staff development and training activities. Develops and ensures the implementation of effective customer service standards.   Formulates and manages partnerships and leverages resources with other government entities, non-profit organizations, the business community, contract instructors and other providers of recreation services to facilitate delivery of community responsive and innovative recreation programs, classes, activities and partnerships.   Ensures responsive recreation programs and policies by examining best practices, soliciting feedback from staff, collecting and analyzing data from customers and the community, and reviewing market trends. Recommends and implements changes to existing organizational structure, programs and services to ensure the needs of the community are met.   Develops policy recommendations and oversees formulation, administration and improvements to procedures for use of community venues for public and private events and activities.    Plans, administers and oversees coordinated and effective marketing, outreach and communication about community recreation programs, facilities and events. Promotes activities and programs to the community.   Develops, oversees and monitors the division operating and capital budgets, projects, and monitors and forecasts revenues.    Prepares grant applications and reports; ensures compliance and proper management of grant funds.   Prepares and/or edits a variety of reports for submission to the City Council and various commissions and committees.   Provides staff support and makes presentations to City Council, Boards and Commissions, management staff, the public, non-profit agencies and various community groups on division related topics . Establishes and fosters relationships with community members and groups, non-profit organizations and other professional organizations. Responds to and resolves citizen complaints directly and through subordinate staff.   Performs other related duties as assigned. Minimum Qualifications Knowledge, Abilities and Skills:   Knowledge of:   Principles, practices and techniques of public administration and community engagement   Best practices in community recreation   Principles of strategic planning and program development   Use of data to guide program development and trend analysis to ensure highly responsive community programs   Relevant local, federal and State laws and regulations   Principles and practices of budget development and administration   Governmental grant procedures and management   Principles and practices of effective management and supervision   Principles of staff development and training   Ability to:   Plan, manage, and coordinate the operations of a division   Plan, organize, direct, and review the work of staff   Effectively lead and motivate staff   Oversee delivery of recreation services for a range of target groups at multiple sites   Cultivate partnerships with government entities, non-profits organizations, instructors, community groups and other recreation service providers   Manage multiple projects simultaneously   Analyze and evaluate programs, policies, and operational needs   Analyze and interpret financial and programmatic data as well as local, county, state, and federal guidelines, laws, policies and regulations   Establish and maintain cooperative and effective working relationships with staff, City Council, Commissions, community groups, diverse interest groups and the public   Promote community participation in City sponsored activities and services   Communicate effectively, both orally and in writing   Prepare clear and concise written reports and recommendations   Effectively review and revise reports prepared by others   Implement and facilitate organizational change   Analyze problems and develop effective and realistic solutions and policy alternatives and recommendations   Skill in:   Leadership, management and supervision   Public relations   Public speaking   Use of a computer and applicable software applications   Contract development and negotiations   Education, Training and Experience:   Graduation from an accredited college or university with a Bachelor's degree in public or business administration, recreation management, one of the behavioral sciences or a related field. Six years of recent, paid experience in the administration of community services, recreation or similar social programs which has included program planning and development. At least two years of the experience must have included management and supervisory responsibilities.   Licenses and Certificates:   Possession of a valid Class C driver's license Diversity and Inclusion An on-line City application and required supplemental questions must be completed for this position.  All applicants will be reviewed and only those candidates determined to be most qualified for the position on the basis of experience, training and education, as submitted will be invited to participate further in the selection process.  Resumes, CVs and cover letters are not reviewed as part of the application screening process. Testing may consist of the following: Written Exercise(s),  Oral Interview NOTE:  If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. BACKGROUND INVESTIGATIONS : Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. The City of Santa Monica is a progressive, inclusive and culturally-rich community.  As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive.  Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams for all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law.  We aim to create a workplace that celebrates and embraces the diversity of our employees.  Join us! Closing Date/Time: 8/7/2020 5:30 PM Pacific
City of Santa Monica Santa Monica, California, United States
Jul 22, 2020
Full Time
Job Summary Oversees the development and maintenance of enterprise systems architecture, frameworks, and associated solutions that support core organizational technology and digital platforms.   Major Duties Oversees the selection and design of information system solutions considering functionality, data, security, integration, infrastructure, and performance. Develops technology standards and reusable reference architectures; implements best practices in collaboration with other technical professionals, both internal and external to the City. Leads assessment of external technology solutions and services ensuring consistency with existing business needs and architectural sustainability. Recognizes potential strategic application of data and leads the development of innovative methods of exploiting data and technology assets to the benefit of the organization and the community. Contributes to developing the strategic vision for enterprise technology and integrates a broad range of concepts regarding infrastructure, applications, software selection, and data. Participates in technical visioning, planning, and development of systems architecture including infrastructure, engineering, and security. Presents, communicates, and articulates technical processes effectively to all levels of the organization, including technical and non-technical audiences, and senior leadership. Oversees the implementation of enterprise architecture as applied to business needs and leads the mapping of business services to information technology strategy. Ensures on-time, on-budget, to-specification delivery of prioritized services and initiatives aligned with City priorities. Selects, trains, mentors, and manages the activities of staff. Assigns work, establishes goals, and reviews staff performance; identifies and implements initiatives to address staff development needs. Resolves problems quickly while ensuring that root causes are addressed and that problems do not recur; ensures customers are satisfied with timing and quality of solutions offered. Performs other related duties as required.   Minimum Qualifications Knowledge of: Cloud Computing and Architecture which includes AWS/Azure and using serverless cloud computing models Databases which includes RDBMS (SQL Server, Postgres) and NoSQL databases (Hbase, DynamoDb, Cassandra etc. as well as architecture and defining schema structure, and data modeling techniques Data Analytics which includes predictive analytics, and machine learning models using technologies such as Pandas and Scikit SaaS (Software as a Service) platforms such as CRM and ERP platforms products Web Development which includes scalable web applications based on modern web technology, including HTML5, Javascript, CSS3 Geographic Information Systems technologies which includes the ESRI stack ITIL frameworks including service strategy service management, and` service design Principles of effective management of staff including recruitment, mentoring, training, target setting and performance assessment Principles and methods pertaining to the development and preparation of Requests for Proposals (RFP), Requests for Information (RFI), and staff reports Industry best practices and design models to create scalable and secure solutions Ability to:  Develop solutions that appropriately balance complex requirements including business need, ease of use, and system performance Collaborate across the enterprise to ensure standardized, efficient, high-quality, architecturally sound technology roadmaps Apply industry best practices and design models to create scalable and secure solutions Establish and maintain effective, cooperative, trusting working relationships with City employees and the public Work with business partners to understand problem statements and provide simplistic yet innovative solutions Be a big picture thinker with an innovative mindset, coupled with a passion for creating solutions that are efficient, effective, and essential Be highly self-motivated, self-directed, and attentive to detail with ability to effectively prioritize and execute tasks in a high-pressure environment Be open-minded and exercise listen-first approach to ensure shared ownership and effectively motivating key stakeholders to focus on the customer journey and experience Blend customer insight with creativity and an execution/operations orientation Prepare and present insights to broad audiences including senior leaders across the city Supervise, train, and motivate staff Provide effective customer service programs and services Skill in: Establishing and maintaining working relationships Analysis, evaluation, and problem solving Strategic planning and developing plans Leadership, management, and supervision Communicating effectively, both orally and in writing, including oral presentations Education, Training and Experience: Graduation from an accredited college or university with a bachelor's degree in computer science, electrical engineering, information systems, or similar field.  Additional recent, related work experience may substitute for the educational requirement on a year for year basis (successful completion of 30 units is equal to one year of the additional required work experience).  A master's degree in one of the aforementioned areas is preferable.  Five years of recent, paid experience in enterprise systems architecture, including the design, development, implementation, and production support of systems/applications. Two of the required years of experience must have included experience in the development of web/mobile architectures, IoT applications, SaaS based solutions, cloud computing, databases and ERP/CRM applications. At least one year of the recent paid work experience must have included leading or supervising technical or professional staff or teams. Licenses and Certificates: Possession of a valid Class C driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Certifications in cloud technologies like AWS Solution Architect are preferred. Certification in data analytics or Big Data is preferred. TOGAF certification is preferred. How to Apply:    Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position.  Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters will not be reviewed as part of the application screening process.   You must attach a copy of your college level transcripts or diploma to your online application. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the filing deadline. Failure to do so may result in your application being disqualified.   Selection Process:    All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position.  All applicants will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process.  This recruitment will be admnistered by the City of Santa Monica as well as Robert Half Technology. Testing may consist of any of the following: assessment of qualifications, initial screening evaluation and structured oral interview (via phone, teleconference and/or in person). *Testing components may be subject to modification. If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. Background Investigation:  Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.   Diversity and Inclusion The City of Santa Monica is a progressive, inclusive and culturally-rich community.  As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.    The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees.  Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities.  Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.   Closing Date/Time: 8/7/2020 5:00 PM Pacific
City of Santa Monica Santa Monica, California, United States
Jul 14, 2020
Full Time
Job Summary Sets up Farmers' Market Traffic Control Plan (TCP) at the City's farmers' markets; sets up farmers' market program equipment, signage and event booths at all four markets. Provides customer service, support to management staff and general assistance in support of the Farmers' Market program. Troubleshoots and repairs equipment and supplies. NOTE:  This is a temporary position without benefits.    Major Duties Sets up and takes down a variety of traffic control devices consistent with a TCP at the City's farmers' markets. Uses a power cart caddy to position 1,500 pound carts at market entrances. Follows TCP set up plan and market layout including fire lanes and handicap access. Sets up staff and vendor booths and public seating areas in a variety of configurations at each market site consistent with market operations and requirements of the Los Angeles County Department of Health. Runs power cables, water hookups and pedestrian safety covers. Performs maintenance and repair of farmers' market equipment or refers problems to appropriate staff. Troubleshoots and reports incidences of wear and tear of TCP devices and other farmers' market equipment such as electrical outlets, hot water heaters and water pumps. Provides general assistance duties in support of the farmers' market program, including but not limited to sales of market promotional items, food benefit voucher transactions, and providing customer service and information about market programs and vendor application processes. Follows all applicable safety rules and regulations. Performs other related duties, as assigned.   Minimum Qualifications   Knowledge of:   City of Santa Monica's Farmers' Market policies and procedures. TCPs and other related traffic and safety control measures. Event layout and set up procedures. Basic equipment and vehicle maintenance. Safe work practices and procedures. Effective customer services techniques. Ability to:   Read and interpret charts, event layouts and traffic control plans. Train and oversee the work of temporary employees. Operate equipment such as hand held radios, power cart caddies, and hand & power tools. Organize, prioritize and perform work with attention to detail. Communicate effectively, both orally and in writing. Explain rules and regulations to vendors and customers. Perform physical labor for sustained periods of time. Establish and maintain effective and cooperative working relationships with City employees and the general public. Provide effective customer service. Skill in:   Working effectively with others.   Education, Training and Experience : Graduation from high school or the equivalent.    Two years of recent, paid and progressively responsible work experience assisting at large scale public events which included physical work, deployment of traffic control plans and extensive interaction with the public.   License and Certificates:   Possession of a valid class C driver license. Ability to obtain Red Cross CPR and First Aid certificates within six months of date of hire. How to Apply:     Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position.  Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process. Selection Process:     All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position.  All applicants will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Background Investigation:   Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.   Diversity and Inclusion The City of Santa Monica is a progressive, inclusive and culturally-rich community.  As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.   The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees.  Join us!   Special assistance with the application and examination process is available, upon request, for persons with disabilities.  Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).   Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.   Closing Date/Time: Continuous