Court Clerk Assistant

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation from an accredited high school or equivalent plus four (4) years of related experience

OR

• Associates degree plus two (2) years of related experience

Licenses or Certifications:

• None.

Notes to Applicants
Employment Application:
The City of Austin employment application is an official document; incomplete applications will not be considered.

Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.

• Detailed, complete Employment Application is required to help better evaluate the applicant’s qualifications - minimum and preferred as noted on the job posting. Incomplete applications will be disqualified.
• You must use “N/A” for fields that are not applicable.
• Employment history dates must include month and year as well as the name and contact information for the supervisor and/or human resources department.
• Verification of employment history dates on resume should match online Employment Application.
• Starting salary will be based on overall relevant experience from youremployment application, not your resume or cover letter.
• Please note that Austin Municipal Court may close the job posting at any time after 7 days from the date of the initial advertisement.

Additional Information:
Skills assessments may be used to determine selection for interview process after initial applicant review.

CBI :
If selected as top candidate for this position you must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check to be hired and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.

This position is eligible for:

• The Public Service Loan Forgiveness ( PSF ) Program, this program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.

Pay Range
$21.78 - $24.50 per hour
Hours
Monday - Friday
8:00 a.m. to 5:00 p.m.
Job Close Date 09/09/2024 Type of Posting External Department Downtown Austin Community Court Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Rd, Austin, TX 78704 Preferred Qualifications
Preferred Experience:

• Experience handling monetary transactions (cash, credit card, checks, money orders, etc.)
• Experience performing multiple tasks using multiple computer programs (such as: Word, Database systems, Excel)
• Bilingual in English/Spanish is a plus, but not required

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Responds to customers regarding legal options to satisfy cases, including fines, trials or hearings, drivers safety, deferred dispositions, warrants, extensions, jail bond outs, posting of bonds, filing motions and others as appropriate to criminal and administrative case types. Updates case files in the Court’s case management system as contact is made with customers, judges, prosecutors, defense attorneys, witnesses and others. Applies payments as appropriate, balances cash drawers, and prepares deposits of considerable amounts of money daily. Reviews financial information and applications to negotiate with customers to set-up payment plans to include weekly monitoring. Coordinates with prosecutors and police officers their availability to schedule hearings, trials and appearances on dockets. Prepares official court documents to prepare for court cases. Prepares cases for transfer to other courts as appropriate. Contacts defendants, prosecutors, defense attorneys, officers and others regarding court appearances and non-compliance issues. Researches names, addresses and telephone numbers of defendants using various databases to facilitate contact and case compliance. Assists judge in courtroom, monitors and attends to juror needs, coordinate courtroom activity (including maintaining order). Generates complaints (official charging instruments), prepares summons and subpoenas, and prepare paperwork such as defendants histories for use at appearance docket. Monitors cases for compliance, process cases in accordance with legal requirements, and prepares documentation for judges and prosecutors, including warrant of arrest. Compiles data/information, tracks and monitors for performance measures and/or reports; Investigates and recommends resolution of procedural and operational problems.

Responsibilities - Supervisor and/or Leadership Exercised:

• None.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of appropriate laws, policy or procedures dependent on circumstances.
• Knowledge of court proceedings.
• Knowledge of city practices, policy and procedures.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Ability to handle hostile or difficult customers.
• Ability to retain knowledge of historical laws and procedures.
• Ability to perform basic mathematical calculations.
• Ability to use document scanners and related software applications.
• Ability to communicate effectively with diverse groups of individuals utilizing tact and diplomacy.
• Ability to establish and maintain good working relationships with other City employees and the public.
• Ability to exercise discretion in confidential matters.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Court Clerk Assistant position are: Graduation from an accredited high school or equivalent plus four (4) years of related experience OR Associates degree plus two (2) years of related experience. Do you meet these minimum qualifications?

• Yes
• No

* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Investigation.

* Please list all days and/or hours that you cannot regularly work.
(Open Ended Question)
* Please describe your experience in handling cash or processing payments and indicate the position(s) listed on your application that support(s) your answer.
(Open Ended Question)
* Please indicate the number of years of experience you have using a computer in the workplace and indicate the position(s) listed on your application that support(s) your answer.
(Open Ended Question)
* Please describe your experience working in customer service and indicate the position(s) listed on your application that support(s) your answer.
(Open Ended Question)
* Are you bilingual in Spanish and English?

• Yes
• No

Optional & Required Documents

Required Documents Resume Optional Documents Cover Letter

Austin, Texas United States View Map