Clinic Operations Supervisor - Public Health*

The Job

Future Salary Increase

Bi-annual step increases up to Step 14

3.00% across the board salary increase effective February 22, 2025 & 2026*

The Department of Public Health (DPH), Clinical Operations is seeking a compassionate and service-oriented individual to fill a Clinic Operations Supervisor position. The Clinic Operations Supervisor manages and coordinates the overall operations at Public Health clinics throughout the County. The position is responsible for overall health center and clinic functions and activities, i.e., monitoring function and flow to ensure optimal service delivery, addressing patient complaints, supervising, training, assigning, and evaluating personnel in the daily operation of the health centers and clinics; managing billings, monitoring purchases/expenditures, preparing schedules for subordinate staff; coordinating, delegating and directing staff; interviewing, hiring and participating in the disciplinary process of employees.

*Official Title: Clinic Operations Supervisor

For additional details, please refer to the Clinic Operations Supervisor job description.

ABOUT DPH - FEDERALLY QUALIFIED HEALTH CENTERS

Our health centers provide a wide range of low-cost, confidential health services. Our mission is to protect health, prevent disease, and promote equal opportunity for health and well-being. We celebrate and respect the uniqueness of cultures, communities and beliefs and are here to give San Bernardino County residents health care in a friendly atmosphere. To learn more, click here .

As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ($1.75 per hour above the base rate of pay!) with modified benefits. For more detailed information, refer to the MBO- Supervisory BbOU- Benefits Summary Guide.

*Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance.

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening.

Travel: Travel throughout the County may be required. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Statewide and national travel is occasionally required.
Visa Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Experience: Two (2) years of experience in an outpatient clinical or community healthcare organization setting, directly supervising healthcare support staff and patient service delivery and one (1) or more of the following: budget/financial analysis, organizational analysis, patient quality improvement, policies and procedures or compliance with licensing and accrediting standards.

-AND-

Education: A Bachelor's Degree from an accredited college or university in healthcare, business or public administration, public health or other relevant field of study.

Note: Qualifying degree or coursework must have been completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.

Desired Qualifications

The ideal candidate will posses experience working with at risk and underserved populations; addressing social determinants of health and its effect on health equity and health literacy. Additionally, the ideal candidate will possess excellent written and verbal communication skills, and have strong knowledge, understanding and respect of socio-cultural experiences.

Selection Process

Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, September 13, 2024. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements as it will be used to competitively evaluate your qualifications.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points.

Please click HERE for important Applicant Information and the County Employment Process .

Supervisory Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits,* please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

*Retirement benefits subject to change.

Closing Date/Time: 9/13/2024 5:00 PM Pacific

San Bernardino, California United States View Map