CLAIMS ADJUSTER

POSITION SUMMARY

The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers.

This is professional work of average difficulty pertaining to liability claims adjustment against the City. An employee in this class investigates claims, collects data relating to claims, creates claim files, settles or recommends settlements with claimants, and assists with reviewing and approving certificates of insurance. Work requires extensive contact with claimants, City officials, attorneys, insurance companies, and public agencies. The employee must exercise reasonable initiative and independent judgment on preparing cases, analyzing facts, arranging settlements, or recommending resolution of claims.

NOTE:
The duties of this position will include all of those duties set forth in the official job description.

Possession of a 620 license (Licensed All-Lines Adjuster) issued by the State of Florida Department of Insurance should be clearly indicated in the "Certificates and Licenses" section of each qualifying application.

The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS.

Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan!
That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness ( PSLF ) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify.

This job classification is in Management Category IV for benefits purposes, which includes Five (5) additional Management Vacation Days and a Vehicle Allowance of $120/month.

This job classification may be governed by the Personnel Rules, as it is not represented by a collective bargaining unit.

ESSENTIAL JOB FUNCTIONS

Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

• Investigates claims and counter-claims filed against and on behalf of the City, which may include, but not be limited to, scene/field investigations, interviews witnesses, takes statements and affidavits, photographs scenes of accidents, and assembles evidence for court presentations
• Evaluates claim circumstances, injuries and conditions according to current liability laws and regulations
• Prepares and presents the facts of the claim and makes recommendations to the City’s senior staff for claim resolution or defense
• Attempts to secure settlements out of court and negotiates settlements subject to supervisor’s approval
• Processes subrogation files to recover expenses owed to the City
• Supports senior adjusters with attending trials and mediations on behalf of the City
• Assists with reviewing outside counsel legal bills for payment approval
• Assists with processing financial electronic transfers between Risk Management and other departments
• Attends Claims Review, Risk Management Committee, and other inter-departmental meetings
• Supports senior adjusters with reviewing and determining liability exposure on City contracts, film permits, bonds, business tax applications, and café permits
• Supports senior adjusters with reviewing vendor insurance coverage sufficiency on certificates of insurance
• Assists with coordinating Risk Management’s responses to public records requests via the City Clerk’s Just FOIA (Freedom of Information Act) program
• Works with internal City staff and external providers
• May supervise subordinate clerical personnel for task accomplishment
• Performs related work as required

JOB REQUIREMENTS & WORK ENVIRONMENT

Bachelor's Degree in Business Administration, Risk Management, Public Administration, or related field.Three (3) or more years of experience in the investigation of liability claims adjustment. Additional qualifying experience or completion of coursework at an accredited college or university in a job related field, may substitute on a year-for-year basis for the required experience or education.Must possess the State of Florida 620 (Licensed All-Lines) license at time of application (it is the responsibility of the employee to maintain validity of license throughout employment with the City). Possession of this license may substitute for one (1) year of the experience requirement.Possess or be able to obtain a valid State of Florida driver's license within 30 days after hire (it is the responsibility of the employee to maintain validity of license throughout employment with the City).
Preferences:

• Experience adjusting/investigating municipal (state, county, city) liability claims, especially for a self-insured entity in accordance with Florida Statute 768.28.
• Insurance certifications or other advanced degrees such as: AIC, CPCU, ARM, RMPE, MPA, or MBA.

Special Requirements:

Non-Essential Employees will not be required to work during a declared emergency but may be required to work in some capacity after the declared emergency. The employee’s Department Head will determine when the employee will be required to work.

WORKING ENVIRONMENT:
Work Environment Frequency Working in Designated Environment Office or similar indoor environment Frequently or Often Outdoor environment Sometimes Street environment (near moving traffic) Sometimes Construction site Seldom or Never Confined Space Seldom or Never In the community (homes, businesses, etc.) Sometimes Lab Seldom or Never Warehouse environment Seldom or Never

PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS:

The position is generally sedentary. Employees sit most of the time, but may walk or stand for extended periods of time.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HOW TO APPLY/ VETERAN INFORMATION

Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify.

An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ).

The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance.

Click here for an overview of employment informationincluding our benefits package and click here for additional managementbenefits.

Closing Date/Time: Continuous

Fort Lauderdale, Florida United States View Map