Minimum Qualifications
Education and/or Equivalent Experience: - Graduation from an accredited high school or equivalent plus two (2) years of related experience in payroll operations.
- Any combination of related experience and/or education may be substituted.
Licenses or Certifications: Notes to Applicants
Position Overview:The Payroll Technician, under general supervision, provides support to the payroll office in a variety of areas including, but not limited to, answering employee payroll-related questions, time and attendance, payroll deductions, tax withholding, direct deposit, records retention and employment verification.
Who We Are:Our department provides a variety of financial services and programs. The Financial Services Department ( FSD ) serves residents, vendors, and City departments.
Our mission is to serve as a trusted steward of public resources with integrity and accountability to ensure a fiscally sound city.
Our staff supports a wide variety of financial processes, including preparing the annual budget and annual fiscal report, procurement processes, franchise agreements, real estate transactions, and overseeing the City’s investment portfolio and debt management.
As an internal support function within the larger City organization, FSD is proud to serve and act as a leader in financial management to its partner departments.
Click here to read more about us online! Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community.
Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress in a variety of financial programs.
Professional Growth and Development Achieve your professional goals. FSD offers opportunities to advance in multiple career paths, as well as a wide variety of learning opportunities.
Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences.
Hybrid Work Environment: The City of Austin Flexible Work Arrangement Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. Staff may be eligible to telework up to 50% within a two (2) week period. Work schedules are implemented to meet department requirements and are subject to change based on business needs.
Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally well. For employees that are covered, this includes low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more.
Click here to review the
City of Austin’s Employee Benefits Guide .
Click here to watch a short
City of Austin Employment Video .
Application Details: - A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications.
- Please be thorough in completing the employment application and list all experience that is relevant to this position.
- For each position, please describe your specific experience as it relates to the minimum and preferred qualifications.
- A resume is required. Please note: Your employment application will primarily be considered for interview qualification and compensation purposes. A resume will not be accepted in lieu of completed application.
- Employment history dates on resume should match online employment application.
- Employment history dates must include month and year.
Additional Details: - The Financial Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested.
- This position may require a skills assessment.
- If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required.
- This position will require a pre-employment Criminal Background Investigation ( CBI ).
- If you are selected as the top candidate for a position, we may contact your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information.
- If you are identified as a top military candidate or a veteran, you must provide a copy of your DD-214.
Travel: If you are selected for this position, and meet the
Driver Safety Standards in the City of Austin
Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
90 Day Provision for Additional Vacancy:When the same or an additional vacancy occurs within a department in the same job title within 90 days after the start date of the top candidate, the hiring department may offer the additional position to another candidate from the same candidate pool.
Pay Range
$20.80 - $22.88
Hours
During the training process, this position will be required to work in office Mon-Fri, 7:45am-4:45pm.
After training it will be required to work in office Wed and Thurs, 7:45am-4:45pm and then a hybrid schedule the remaining days. Staff eligible to telework must be in the office for at least 50% of their schedule within a two-week period. Work schedules are subject to change based on business needs.
Job Close Date 09/04/2024 Type of Posting External Department Financial Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location Municipal Building, 124 W. 8th St. Preferred Qualifications
- Ability to greet walk-in customers, answer phone calls and emails.
- Ability to explain payroll policies and procedures.
- Ability to distribute mail and faxes.
- Ability to file personnel documents and perform other clerical duties such as creating new hire folders, entering address changes, printing earning statements / W-2s.
- Ability to complete other duties as assigned.
- Ability to travel to more than one work location.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Performs front desk duties for the payroll office, including greet walk-in customers, answer phone calls, and distribute payroll mail and faxes. Enters employee information into the payroll system for withholding, payroll deductions, address changes and direct deposit. Maintains security and confidentiality by following internal control policies and procedures. Secures confidential information and maintains historical records and files. Serves as back-up to Payroll Specialists. Researches and analyzes information as requested or needed; responds to requests for information reprints. Writes and creates memos and reports as requested or needed.
Responsibilities- Supervision and/or Leadership Exercised: Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. - Knowledge of good customer relations practices.
- Knowledge of basic office and/or clerical procedures and equipment.
- Knowledge of business English and business correspondence sufficient to compose and prepare letters, reports, etc.
- Knowledge of data entry and retrieval methods
- Knowledge of data base procedures, capabilities and limitations.
- Skill in operating a computer and using standard business software.
- Skill in understanding and following verbal and written instructions.
- Ability to establish work priorities to ensure completion of job tasks within a specified time frame.
- Ability to establish and maintain good working relationships with other City employees and the public.
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
Supplemental QuestionsRequired fields are indicated with an asterisk (*).
* The minimum qualifications of the Payroll Technician Position are: Graduation from an accredited high school or equivalent plus two (2) years of related experience in payroll operation. Any combination of related experience and/or education may be substituted. Do you meet the minimum qualifications of this position?
* Please provide a brief description of how you meet the minimum qualifications listed for this position to include meeting the educational requirements, years of related experience and substitutions.
(Open Ended Question)
* Please describe your experience answering payroll questions by phone or in person.
(Open Ended Question)
* Please describe your experience filing personnel documents and performing other clerical duties such as creating new hire files and entering address changes. Please indicate in your response the specific position(s) on your application where you obtained this experience and how many years of experience you have.
(Open Ended Question)
* Do you have the ability to travel to multiple sites as part of the regular job duties?
* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.
- I acknowledge and understand this position requires a Criminal Background Investigation.
Optional & Required DocumentsRequired Documents Cover Letter Resume
Optional Documents