POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION City Equity Statement: The City of Westminster welcomes diverse candidates from the broadest base possible. Our goal is to find the best candidate for the job—someone who belongs, not just fits. We value life and professional experiences, recognizing equivalent combinations of knowledge skills and education.
Aligned with our city SPIRIT values, the successful candidate will have a passion and commitment to serving a diverse population of residents and must respect and uphold the principles of justice, equity, diversity, inclusion and belonging.
We encourage you to think broadly about your background and skill set for this role, even if you believe you have a less traditional background than described we invite you to apply.
POSITION PURPOSE The Facilities Security Technician is responsible for coordinating the selection, installation, maintenance and support for security-related technology, including surveillance cameras, access control systems, radios, and building notification systems. This position uses security best practices to ensure the safety and protection of customers, employees and assets and provides support for the citywide facilities security program. While off-duty, this position may need to be available by phone to respond to critical needs.
In order to be considered for this position, all candidates must attach a cover letter and resume (maximum of two pages for each document) to the online application at the time of submittal. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage.
ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIESThe City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork).
This position supports the goals of the City Manager’s Office (CMO), which supports and is responsive to the residents, City Council and overall city organization. Through leadership by example, the CMO progressively manages the City organization, where customer service and empowerment are governing principles, and effectively communicates with internal and external audiences. The CMO is the ambassador of the City and Strives to be the best at what they do.
Every employee is accountable to:- Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
- Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback
- Act as an ambassador by understanding and fostering the organization's mission and vision
- Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner
- Demonstrate integrity and builds trust through credibility, reliability, commitment, loyalty, and ethical behavior
- Address difficult or contentious issues in a constructive manner
- Support/promote change; demonstrate flexibility, and take calculated risks when appropriate
- Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
- Work to continuously improve the efficiency and effectiveness of the service or product being delivered
- Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
- Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences
GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to:- Establish effective interpersonal relationships through honest, open communication and follow-through on commitments
- Recognize personal strengths and weaknesses, and target areas for personal self-development
- Demonstrate initiative in performing job tasks
- Exhibit problem-solving skills leading to sound judgment and quality decisions
- Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently
- Communicate effectively with individuals and groups using clear and concise verbal and written communications
- Demonstrate accountability for work, and take ownership in job performance
- Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product
Job Specific - Every employee in this position must be able to:- Maintain a strong organizational orientation and perspective
- Demonstrate effective interpersonal skills, including listening, plus a high emotional intelligence and self-awareness
- Demonstrate skills and knowledge of public security program administration as applied to program research, analysis, writing and evaluation
- Communicate effectively, verbally and in writing, and to prepare comprehensive report writing
- Plan, organize and prioritize tasks effectively to meet project deadlines and objectives.
- Establish and maintain effective working relationships with employees, residents, other governmental officials, and fellow professional associates
- Use analytical and critical thinking skills to identify patterns, assess complex information, and make conclusions
- Exercise independent judgment in planning work details and in making technical determinations
- Effectively lead, train and work with other employees across city departments
- Act in a professional manner at all times and maintain proper confidentiality as required
JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities, and Tasks Oversee citywide surveillance camera system
- Plan, coordinate, and oversee installation of security camera systems
- Troubleshoot technical issues related to cameras
- Conduct regular inspections and maintenance and/or coordinate inspections and maintenance with contractor to ensure all cameras are functioning correctly
- Coordinate repairs and replacements with camera contractors and facility managers
- Provide technical support and training to contract security and relevant employees
- Manage and organize footage archives in accordance with retention policies
- Maintain accurate records of camera locations, configurations and maintenance history
- Generate reports on system performance, investigations and surveillance activities
- Recommend upgrades or enhancements to camera systems based on industry trends and technological advancements
- Review camera footage to investigate incidents or suspicious activities
- Stay informed about emerging threats and security technologies to enhance surveillance capabilities
Oversee access control system
- Coordinate access control system management with facility managers and contractors
- Manage user access permissions and credentials for employees and contractors
- Oversee process to issue and deactivate ID badges per policy and status changes
- Provide training and support to users on access control procedures and protocols
- Troubleshoot technical issues with access control system, including hardware and software components
- Coordinate with contractors and facility managers to resolve system malfunctions and failures promptly
- Maintain documentation of system configurations, troubleshooting steps, and user access records
- Implement best practices for access control systems, including regular system updates
- Conduct regular audits to ensure compliance with security policies and procedures
Oversee citywide non-public safety radio program
- Select, order, and distribute radio hardware
- Coordinate user management and programming
- Maintain accurate records of radio inventory, user assignment, and maintenance/replacement
- Coordinate with contractors and users for maintenance, repair and replacement
- Program and troubleshoot radio systems, computer and software applications
Provide support for the Facilities Security program
- Provide training, participate on security task forces and serve as a backup to the Facilities Security Coordinator
- Communicate with employees, customers and contractors to support security best practices
- Provide 24/7 technical support as needed to the facilities security program while off-duty
- Remain current on emerging technologies related to associated applications, systems and hardware
- Work on security-related projects as needed
- Maintain existing building notification system and oversee implementation of new building notification systems
- Serve as liaison with Information Technology for the research, procurement, and use of technical hardware and software equipment
- Work cooperatively with the Police Department Technology Services Section to maintain, service, enhance and troubleshoot the City owned radio network, system and hardware to ensure reliability and performance for all users
- Coordinate with the Police Department Technical Services Coordinator on operational protocols, in-service training and identification of radio coverage problem areas in the City
- Provide data to consultants and other City staff
- Facilitate required departmental participation in State or Federal certification programs
Maintain eligibility to access protected informationMaintain a safe driving recordMaintain regular and punctual attendance
POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required :- Associate degree in security management, information technology, business, or related field
- Radio communications technician certificate or relevant experience
- Working knowledge of TCP/IP network protocol, as well as BOOTP, DNS and DHCP
- Minimum of three (3) years of experience with security-related technology such as camera systems, access control systems and/or building notification systems
- Criminal Justice Information Services (CJIS) and PCI certifications upon hire
Preferred :Related certifications in security or technology
Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered.
Physical Requirements Work is sedentary in nature and requires sufficient physical stamina and strength for:
- Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods
- Frequent squatting, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies
- Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment
- Frequent lifting, carrying, pushing and/or pulling and lifting of up to ten (10) pounds to move material and supplies; occasional pushing and/or pulling and lifting of up to twenty-five (25) pounds with dollies and carts
WORKING CONDITIONS Work is constantly performed indoors. This is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job, including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and high stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies.
Required Materials and Equipment Personal computer, telephone, photocopy machine, calculator, files, scanner, and other standard office equipment.
PRE-EMPLOYMENT REQUIREMENTS - Background checks will include employment references and criminal history, credit check, driving record, and education verification
- Criminal Justice Information Services (CJIS) background check
- Drug screen
- Must be legally entitled to work in the United States
The City of Westminster offers a comprehensive benefit package including:
- Health and Dental
- Flexible Spending
- Pension/Retirement Plans
- Term Life Insurance
- Long-term Disability
- Survivor Benefits
- Wellness Program
- Career Development Program
- Tuition Reimbursement Program
- Leave program that provides for vacation, holidays, sick leave, major illness, and on the job injury
For a more detailed overview of our General Non Exempt employee benefit package:
Benefit Package
The City of Westminster does not participate in the Social Security system.In lieu of Social Security contributions, the city contributes to a 401(a) defined contribution plan on your behalf.
401(a) Contribution Rates:Employee Mandatory Contribution: 11.5% of your base pay. Contributions are pre-tax and fully vested.
Employer Contribution: 11.75%of your base pay.
Employer Contribution Vesting Schedule - Less than 3 years - 0%
- 3 years- 60%
- 4 years - 80%
- 5 plusyearsor age 55 or older when separating - 100%
The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode.
Closing Date/Time: 9/9/2024 8:30 AM Mountain
