Posting Open Until Filled Salary: Commensurate with experienceA seasoned professional, capable of independently conducting analysis, design, evaluation, modification, testing, and implementation of enterprise systems like Oracle across diverse functional areas within complex projects. We seek a highly skilled professional with a background in system support, web development and strong customer service skills to optimize and maintain our procurement systems for seamless operations and positive user experience. This role operates with minimal supervision. Depending on the organizational structure, may function independently with accountability for a designated role or program.
MAJOR DUTIES AND RESPONSIBILITIES
List the essential job duties that are specific to the position. These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.
- System Support: Provide technical support for all systems used by procurement personnel, addressing user issues, troubleshooting problems, and ensuring timely resolution. Collaborate with multiple teams across the enterprise to implement system enhancements and implementations to enhance overall system performance. Perform routine system assessments to identify and resolve discrepancies, ensuring data accuracy and compliance with organizational standards. Conduct ad-hoc user training to ensure that proficiencies across the department in utilizing procurement systems effectively Analyze procurement workflows and identify opportunities for process optimization.
- Web Development: Collaborate with cross-functional teams to design, develop, and maintain the procurement website. Utilize programming languages and frameworks to enhance the functionality and user interface of the procurement desktop and mobile website. Conduct regular evaluations to identify areas for improvement and implement enhancements to streamline end-user experience.
- Customer Service: Act as the initial point of contact for end-users, offering exceptional customer service and support. Gather user feedback and collaborate with multiple teams to implement enhancements based on user needs and process updates. Work closely with procurement teams to understand their requirements and implement system changes to improve efficiency and effectiveness.
The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.
Minimum Qualifications• Experience supporting and maintaining ERP systems or similar enterprise applications.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Excellent communication skills with the ability to convey technical information to non-technical end-users.
• Proven experience in web development with proficiency in programming languages (i.e. - HTML, CSS and JavaScript).
Preferred Qualifications• Demonstrated ability to work collaboratively in a team environment and independently as needed.
• Knowledge of procurement processes and best practices.
• Familiarity with procurement-related technologies such as ERP systems, contract management tools, and supplier relationship management platforms.
• Certified Webflow Expert, Microsoft 365 Fundamentals, Oracle Certified Specialist, Lean Six Sigma Yellow Belt.
Minimum Education Requirements Associate degree in Computer Science, Information Technology, or 3 years of professional experience.
Preferred Education Requirements Bachelor’s degree in Computer Science, Information Technology, 5 years of professional experience.
Special Requirements None
