Position/Program InformationEXAM NUMBER: PH8103F
TYPE OF RECRUITMENT : Open Competitive Job Opportunity
FIRST DAY OF FILING: Wednesday, August 28, 2024 from
10:00 a.m. to 1:59 p.m., Pacific Time (PT)
Filing will be suspended on August 28, 2024 at 2:00 p.m. Pacific Time (PT). Applications submitted after 1:59 p.m. (PT) on August 28, 2024 will not be accepted. THIS EXAMINATION WILL REOPEN AS THE NEEDS OF THE SERVICE REQUIRES.
No out-of-class experience will be accepted. DEFINITION :
Assists professional staff in providing direct health, mental health, or social services to clients and patients.
CLASSIFICATION STANDARDS :Positions allocable to this journey-level class work under the supervision of health, mental health, or social services professional staff to assist in the provision of services to clients and patients by performing clerical, caregiver, homemaker, and other sub-professional duties. Incumbents must demonstrate knowledge and understanding of the health, mental health, or social services programs to which the position is assigned and the problems of the community group being served. Community Health Worker is distinguished from Senior Community Worker in that the latter performs a broader range of responsibilities with increased complexity in areas such as community outreach, program-planning, and the provision of group-based social services.
Essential Job FunctionsFacilitates relations between the agency and the community by communicating agency policies and programs to clients, patients, family members, and community residents and conveying community cultural patterns and attitudes to agency professional staff.
Receives service referrals from social workers, eligibility workers, and Medical Case Workers to assist welfare recipients and/or undeserved in a variety of ways such as obtaining food stamps and housing, medical, mental health, or substance use care.
Serves as an advocate for client/patient access to departmental and community resources.
Assists clients, patients, family members, and caregivers in obtaining and completing application forms for benefits and services.
Provides emergency services to clients by making referrals to appropriate supportive agencies and arranging for emergency shelter.
Takes medical, mental health, family, social, and employment histories and assists clients and patients in completing necessary forms.
Informs pregnant teenagers and their families of available medical, mental health, and social services, adoption agencies, and prenatal care providers; educates women in the various methods of birth control.
Facilitates client development of independent living skills by conducting support groups in subjects such as housekeeping, cooking, shopping, household budgeting, use of public transportation, and attendance to personal grooming and hygiene.
Provides services to chronically ill children and their families and refers them to various doctors or clinics.
Screens referrals and places clients in proper groups for counseling.
Coordinates certification of job applicants for Model Neighborhood areas.
Assists in research projects by monitoring the completion of questionnaires, conducting interviews, and collecting basic data.
Assists professional staff in the supervision of juveniles at a detention facility.
Performs clinical duties such as taking patients' temperature and measuring height and weight.
Coordinates and provides periodic tutoring services and/or linkage services for a literacy program for delinquent, foster, and at-risk youth.
Requirements MINIMUM REQUIREMENTS :Option I:Six (6) months of full-time experience working with the public or with community groups performing duties such as interviewing clients or patients concerning health or social service matters, answering questions
, and providing information about health, mental health, and social services to clients or patients.
Option II:
Six (6) months of experience at the level of the Los Angeles County class of Mental Health Advocate*.
Work performed part-time in the specified capacities will be prorated on a month-for-month basis.
SPECIAL REQUIREMENTS INFORMATION :*Experience at the level of the Los Angeles County class of
Mental Health Advocate is defined as one who provides a variety of peer support, advocacy, and other recovery services to clients transitioning to community living.
LICENSE :A validCalifornia Class C Driver License or the ability to utilize an alternative method of transportation to carry out job-related essential functions.
PHYSICAL CLASS : Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
DESIRABLE QUALIFICATIONS :- Experience volunteering or working for a community based agency that performs outreach for violence intervention for underserved communities .
- Experience volunteering or working for a community based agency that provides outreach such as Promotores, which work to improve education and connections to health and social resources for underserved communities.
- Experience conducting outreach to underserved communities on medical care, mental health care, housing issues, neighborhood violence or other issues.
Additional Information EXAMINATION CONTENT: Once we have determined that you meet our experience requirements described above, our examination process will consist of an evaluation of training and experience based on application information, desirable qualifications, and supplemental questionnaire information at the time of filing
weighted 100% . Applicants must meet the requirements described above at the time of filing and achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register.
Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility.
Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly.
SELECTIVE CERTIFICATION : In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angles County Code, selective certification may be used for some positions that require special skills and/or training. The following are areas that will require Selective Certification:
1. Abililty to speak fluently in any of the following languages: Spanish, Mandarin, Korean, Vietnamese, Armenian, Farsi, Tagalog, Cantonese.
Note: Candidates must be added to the Eligible Register and pass a proficiency language test before appointment is made.
2. Willingness to work in the North County area (e.g. Santa Clarita, Palmdale, Lancaster).
NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS .
VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur.
AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays.
_______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission.
Apply online by clicking on the green
"Apply" button located on this posting. You can also track the status of your application using this website.
Plan to submit your online application well in advance of the 1:59 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
The acceptance of your application depends on whether you have clearly shown that you meet the
MINIMUM REQUIREMENTS. Fill out the application and Supplemental Questionnaire accurately and completely to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, start and end dates, the number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be
REJECTED . IMPORTANT NOTES: Please note that
ALL information supplied by applicants and included in the application materials is subject to
VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.
- Applications may be rejected at any stage of the examination and selection process.
- FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT.
- Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted.
- Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE.
COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org .
SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.
ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s).
If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants.
Department Contact Name: Exam Analyst
Department Contact Phone: (323) 659-6546
Department Contact E-mail: HRExams@ph.lacounty.gov
Exam Number: PH8103F
California Relay Services Phone: (800) 735-2922
ADA Coordinator Phone: (323) 914-8488
Teletype Phone: (800) 899-4099
Alternate Teletype Phone: (800) 897-0077
For detailed information, please click
hereClosing Date/Time: 8/28/2024 2:00 PM Pacific
