Human Resources Advisor Senior (Employee Relations)

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited college or university in related field, plus four (4) years of HR experience.
• One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.

Licenses or Certifications:

• None.

Notes to Applicants

Position Overview:
The ideal candidate must be able to exercise sound critical thinking and judgment to handle complex matters; and must possess excellent listening, problem solving, oral and written communication skills. In addition, the ideal candidate must possess strong consulting and influencing skills with the ability to build trust and maximize relationships with employees at all levels. Prefer one or more of the following certifications: PHR , SPHR , SHRM -CP, or SHRM - SCP .

Application Instructions:

• A detailed and complete job application is REQUIRED and helps us to better evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any relevant experience that you would like for us to consider. This information will also be used to determine salary in the event that you are selected for this position. NOTE : A cover letter and/or resume will NOT be used to substitute for an incomplete job application.
• Please understand that your job application, cover letter, and resume will be used to measure or assess your written communication skills, including grammar and spelling, in helping us screen applications and determine candidates to be interviewed.
• Candidates who progress from the phone interview round to the in-person interview round may be required to complete two (2) assessments; one to measure writing skills and the other to measure oral/presentation skills.
• All new employees are required to attend City of Austin and Austin Public Library training as scheduled, and should arrange their outside schedules to accommodate such training.

Additional Information:

• TRAVEL : If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive, when necessary, to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
• All new employees are required to attend City of Austin and Austin Public Library training as scheduled and should arrange their outside schedules to accommodate such training.
• Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.

Veteran:

Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

The Austin Public Library reserves the right to close posted jobs and positions prior to the advertised close date, based on recruitment strategies and business needs.
Pay Range
$31.81 - $39.76 per hour
Hours
Monday - Friday
9:00 a.m. - 6:00 p.m.
Note: Hours may vary based on operational or business needs; evening and weekends may be required on occasio n.
Job Close Date 08/31/2024 Type of Posting External Department Austin Public Library Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 710 W. César Chávez St., Austin, TX 78701 Preferred Qualifications
Preferred Experience:

• Prefer experience in Employee Relations, conducting fact-finding investigations and writing investigation reports; handling of general and personnel action grievances; reviewing corrective action letters, regarding performance and disciplinary matters, for accuracy and completeness; and making presentations and conducting policy-related training in key human resources-related areas - Respectful Workplace, Sexual Harassment Prevention, Harassment, Discrimination, and Retaliation.
• Experience with Benefits and Leave Administration, including City, State and Federal regulations.
• Ability to earn the cooperation and willingness of Human Resources and support staff, and other employees, by demonstrating honesty, integrity, responsibility, accountability, and dependability.
• Ability to have two-way dialogues involving mutual listening and understanding while aligning verbal language with non-verbal cues to avoid confusion and/or mixed messages.
• Experience developing and delivering workplace training on human resources-related topics to employees at all levels and to large groups.
• Demonstrated ability of working with different leadership styles, diverse and/or complex organizational issues and structures.
• Strong working knowledge of Microsoft Office Suite (Word, Excel, Power Point, Outlook, and Teams).
• Ability to travel to more than one work location.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


Collaborates and serves as strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support. Manages and resolves complex HR-related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved. Advises and influences management in making sound HR-related decisions. Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures. Interprets and provides guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives. Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed. Provides training to managers and supervisors on HR topics and procedures. Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development. Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems.

Responsibilities - Supervisor and/or Leadership Exercised:

• May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
• Knowledge of City practices, policies, and procedures.
• Knowledge and practices of HR program administration and management.
• Knowledge of practices and methods of coaching and leading the work of others.
• Knowledge of principles and applications of critical thinking and analysis.
• Knowledge of customer service principles.
• Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to coordinate deadlines, prioritize work demands and assign/monitor work performed.
• Ability to handle hostility, conflict, and uncertain situations.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.
• Ability to develop and maintain knowledge in assigned specialized HR areas.
• Ability to establish and maintain good working relationships with other City employees and the public.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum requirements for this position include graduation with a Bachelor’s degree from an accredited college or university in a related field, plus four (4) years of HR experience. One (1) additional year of experience may substitute for the education up to the maximum of four (4) years. Do you meet these minimum qualifications?

• Yes
• No

* What level of experience do you have conducting workplace investigations regarding discrimination, harassment and/or sexual harassment?

• Served as lead investigator for an employer or outside investigative body including documenting findings.
• Served as an investigator for an employer or outside investigative body including documenting findings
• Served in a support role to a lead investigator but not involved in all phases of the process.
• Served as investigator in workplace issues requiring inquiry and other review but no formal documentation of investigative findings.
• No workplace investigation experience.

* Describe your role in the workplace investigation process from start to finish.
(Open Ended Question)
* Please describe your experience with workplace grievances and/or conflict resolution:

• Have no experience representing management or Human Resources in grievance, mediation or conflict resolution processes.
• Have limited experience representing management or Human Resources in grievance, mediation or conflict resolution processes.
• Have extensive experience representing management or Human Resources in grievance, mediation or conflict resolution processes.
• Have experience representing management or Human Resources AND have coordinated an existing grievance, mediation or conflict resolution program.
• Have experience representing management or Human Resources AND have designed and coordinated a grievance, mediation or conflict resolution program.

* Describe your experience in consulting and mediation skills to provide appropriate counsel, advice and work in partnership with management and staff on human resources matters, and conflict resolution.
(Open Ended Question)
* How would you describe your knowledge and experience advising management on federal laws such as FMLA, ADA, Title VII, FLSA ?

• Limited knowledge and experience: 0 - 2 years in positions requiring this knowledge
• Working knowledge and experience: 2 - 5 years in positions requiring this knowledge
• Advanced knowledge and experience: 5 + years in positions requiring this knowledge
• No experience but have knowledge or training
• No experience or knowledge

* Please briefly describe your experience advising management on the progressive disciplinary process, including investigating policy violations, preparing documentation, making recommendations and preparing and administering disciplinary actions.
(Open Ended Question)
* Do you have experience developing and presenting human resources training to managers and supervisors?

• Yes
• No

* Briefly describe your experience with developing and presenting human resources training to employees.
(Open Ended Question)
* Please describe your experience in leadership development, which includes coaching and mentoring supervisors and managers in the field of Human Resources.

• No experience
• 0 - 3 years
• 3 - 6 years
• 6+ years

* Describe your experience in employment activities to include reviewing final hiring packets to ensure compliance with Hiring Policies and Procedures.

• No experience or knowledge.
• No experience, but have knowledge and/or training.
• Limited knowledge and experience (up to 2 years).
• Working knowledge and experience (2-5 years).
• Advanced knowledge and experience (5+ years).

* Please select the choice which describes your years of experience in a supervisory or lead capacity:

• Less than one
• 1 - 2 years
• 2 - 3 years
• 3-5 years
• More than 5 years

* Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook?

• No experience
• Basic: create/edit simple documents, spreadsheets, & emails
• Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields
• Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another

* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

* Although the basic work schedule for this position would be days, Monday through Friday, there may be occasions when weekends, evenings or nights may be required to support staff and events. Can you work a varied schedule if needed?

• Yes
• No

* My job application is detailed and complete, and I understand that if I am selected as the top candidate for this particular job, my salary will be determined based on the experience submitted on my job application.

• Yes
• No

* This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• Yes

Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

Austin, Texas United States View Map