Job Description
General Description and Classification Standards
The Airport Security Systems Assistant II, ASSA II position assists in the day-to-day operations of the Credentialing office. Duties include but are not limited to being primary reception representative, maintaining documentation regarding official records, data entry, coordinating payment, and performing other responsibilities as assigned.
Supervision Received
Performs work under general supervision with review and advisement from supervisor. May work independently or with other workers with responsibility for completion of assigned tasks.
Minimum Qualifications
Education and Experience
High School Diploma or general equivalency diploma (GED). Typing speed of 40 words per minute (or more) with an accuracy rate of 92% or higher on a typing test. One (1) year directly related professional data entry operations and customer service experience in a safety and security environment. One (1) year experience in a customer facing role.
Preferred Education & Experience
Associate degree or two-year equivalent degree and experience reflecting possession of the required knowledge, skills, and abilities. A typical combination would include graduation plus two years of progressively responsible experience in the administration of a security/access program and/or in an airport setting is desirable.
Licensures and Certifications
Trusted Agent Certification must be obtained within 6 months of hire
Essential Capabilities and Work Environment
Requires intermittent standing, walking, sitting, squatting, stretching and bending throughout the workday. Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. May be required to lift and carry items weighing up to 10 pounds.
Consistently maintain a strong work ethic and possess ambition to continually learn and improve.
Proficient with word processing, spreadsheet, and presentation software applications.
Display good typing and 10-key stroke skills.
Strong analytical, technological, and problem-solving skills.
Must possess advanced skills and professional experience in the areas of people and conflict management with tact and discretion.
Excellent time-management, communication, technical writing, presentation development, facilitation, and organizational skills required.
Must possess ability to effectively communicate (written and oral) with internal and external customers.
A dependable team player with business maturity, enthusiasm and a positive attitude.
An equivalent combination of education and experience that provides the required skills, knowledge and abilities to successfully perform the essential functions of the position may be considered.
It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.
The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.
Closing Date/Time: 2024-09-10
Job Address
College Park, Georgia
United States
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