Position DescriptionThe Department of Social Services is recruiting to establish an Office Assistant III-Bilingual eligible list. This is an open recruitment and eligible County department employees are encouraged to apply.
Please follow this link to view the job announcement and apply. You are encouraged to share the link with anyone interested in applying.
NOTE: APPLICATION DEADLINE IS WEDNESDAY, JULY 31, 2024 at 11:59pm. OFFICE ASSISTANT III - BILINGUAL
https://www.governmentjobs.com/careers/mss/jobs/4592458/office-assistant-iii-bilingual
www.governmentjobs.com
Examples of DutiesDuties may include, but are not limited to the following:- Provides interpretation and guidance to new employees, lower level clerical staff, and coworkers on new or revised policies and procedures.
- Coordinates, distributes, and reprioritizes work tasks to adjust to changing demands.
- Monitors the quality and timeliness of work.
- Assists others with complex or non-routine matters.
- Provides supervisor with feedback on employees and process improvements.
- Addresses complaints and explains regulations to customers or the public.
- Responds to inquiries regarding departmental functions, services, policies, and procedures.
- Obtains information from customers, visitors, or callers to determine appropriate resource, action, document, or staff referral to meet their needs.
- Explains the proper use of forms and documents.
- Operates a variety of standard office equipment.
- Composes correspondence, reports, memos, and other documents.
- Reviews and processes forms/documents in accordance with established guidelines and procedures.
- Monitors and updates manual or electronic files.
- Compiles information to respond to questions or address issues.
- Reviews submitted forms or applications to verify accuracy and completeness.
- Operates automated systems or other department-specific computer systems.
- Performs related duties as assigned.
Examples of Experience/Education/TrainingKnowledge of:- General office functions, procedures, equipment, and filing systems.
- General goals and purposes of department programs, services, and operations.
- English grammar, spelling, and punctuation.
- Standard formats and vocabulary used in business correspondence.
- Basic supervisory and training and development principles and practices.
- State, County, or Department computer systems.
- Word processing, spreadsheet, database, email, calendaring programs, and automated systems.
Ability to:- Explain policies, procedures, and regulations governing program operations.
- Analyze situations involving complex rules and regulations and demonstrate good judgment when resolving differences.
- Provide effective verbal and written instruction to others.
- Prioritize, plan, and organize one's own work.
- Conduct interviews and record information simultaneously.
- Quickly and accurately enter and retrieve data using an automated data system.
- Identify and correct inaccurate or inconsistent information.
- Interact with individuals from various educational, socioeconomic, and ethnic backgrounds.
- Provide direction to and train subordinate staff.
- Work cooperatively as part of a team.
- Listen attentively and understand oral information provided.
- Maintain flexibility in daily activities and decision making.
Minimum Qualifications
Two (2) years of full-time experience performing clerical duties in an office environment, including one (1) year at the journey level.
http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet
Closing Date/Time: 7/31/2024 11:59 PM Pacific
Please mention you found this employment opportunity on the CareersInGovernment.com job board.
