The PositionInterested in learning more about the water industry? Are you looking for an entry opportunity to do just that? The Portland Water Bureau Maintenance and Construction Team is looking for a Maintenance & Construction Program Support (CSA II) to join their dynamic team . About the Position
Job Appointment: Casual
Work Schedule: Initial schedule will be Monday through Friday, 40 hours per week . This schedule is flexible and will be coordinated with the hiring manager. Note: This Community Service Aide (CSA II) position has a maximum of 1,400 hours in a calendar year.
Work Location: Water Bureau Interstate Facility - 664 N. Tillamook St., Portland, OR , 97227
Benefits: This position has limited benefits eligibility. Please review our benefit tab for more information.
Union
Representation: This position is not represented by a union.
Application Materials: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a resume and cover letter for this application.
Position Summary
The Maintenance and Construction team at the Portland Water Bureau is currently seeking a qualified candidate to join them as their Maintenance & Construction Program Support (C ommunity Service Aide II) . The primary focus of this role is to provide administrative support to the team in a variety of areas including file management, data entry, and customer service. This role will work under the direction of the Water Bureau staff .
As a Maintenance & Construction Program Support (CSA II) , you will: - Provide general administrative support to the Maintenance & Construction Team, including, but not limited to, filing and creating documents , such as emails and meeting agendas
- Answer phone calls addressing customer service needs
- Assist with special projects and other duties as needed
As a person, you are:
- Willing to train: You are not afraid to ask questions
- Detail orientated: Your attention to detail will be helpful while collaborating with Water Bureau staff on projects.
- Quality Driven : You value accuracy, timeliness, and creating high quality work products and outcomes.
About the Portland Water Bureau:
The Portland Water Bureau's 650 employees work together to serve almost a million people in the Portland area. The bureau values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. The City of Portland Water Bureau’s mission is to serve excellent water every minute of every day to almost 1 million customers in the Portland Metropolitan area. We work to uproot systemic inequities and their impacts on our employees and the people we serve. We are committed to the difficult-and essential-work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities. Black, Indigenous, People of Color, and people with disabilities, are encouraged to apply for this position.
Our mission: We serve excellent water every minute of every day.
Our vision: The water our community loves is safe and abundant for generations to come.
Our equity commitment: We work to uproot systemic inequities and their impacts on our employees and the people we serve. We commit to the difficult-and essential-work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities.
More Information about the bureau: www.portlandoregon.gov/water
Have a question?
Contact Information:
Vanessa Bodien, Recruiter
Bureau of Human Resources
Vanessa.Bodien@portlandoregon.gov
To QualifyThe following minimum qualifications are required for this position:
Knowledge and experience using Microsoft Office Suite, specifically Excel
Ability and knowledge of standard office operating procedures, such as basic computer usage, typing, filing, and customer service
Experience using tact and discretion in dealing with confidential and sensitive information
Excellent organization and communication skills
Preferred Qualifications Although not required , you may have the following skill:
- Previous data entry experience
The Recruitment ProcessStep 1: Apply online between July 24, 2024 - July 31, 2024
Required Application Materials:
- Resume
- Cover Letter
- Answers to three (3) Supplemental Questions (click on the Questions tab to preview the questions
Optional Application Materials:
If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc ) by the closing date of the recruitment.
Application Tips - Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
- Your résumé should support the details described in your cover letter.
Step 2 : Minimum Qualification Evaluation: Week of 7/31/2024
- An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their cover letter and résumé weighted 100%.
- Your cover letter and résumé will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
- You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.
- Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
Step 3 : Establishment of Eligible List: Week of 8/7/2024
Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
Step 4 : Selection (Interview): Mid August 2024
Hiring bureau will review and select candidates for an interview.
Step 5 : Offer of Employment: Late August 2024
Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment.
Step 6 : Start Date: Late August 2024
A start date will be determined after all conditions of employment have been met.
*Timeline is approximate and subject to change.
Additional InformationClick here for additional information regarding the following:
- City of Portland Core Values
- Recruitment Process - Work Status
- Equal Employment Opportunity
- Veteran Preference
- ADA, Pregnancy, and Religious Accommodations
An Equal Opportunity/Affirmative Action EmployerThis summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status.The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers.
More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031.
Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office.
Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)
The City currently pays the employee's share of the retirement contribution.
Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.)
Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law.
Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons.
Closing Date/Time: 7/31/2024 11:59 PM Pacific
