Minimum Qualifications
Education and/or Equivalent Experience: - Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job.
- Experience may be substituted for education up to a maximum of four (4) years.
Licenses or Certifications: Notes to Applicants
Austin Resource Recovery is looking to hire a candidate to assist with various Quality Assurance (QA) initiatives. In particular, the Strategic Initiatives Division of Austin Resource Recovery is looking for someone with knowledge of Quality Management Systems (QMSs); Document Management Systems (DMSs); and strong quality assurance, analytical, and report writing skills to assist and/or actively participate in the planning, execution, and completion of multiple projects. The position will also be responsible for developing and maintaining various work instructions and process maps. In addition, this position will involve the coordination of and participation in conducting internal process and performance audits and completing reports of these audits that detail findings and recommendations. Specific work tasks include assisting in the implement of and management of the department’s ISO 9001 QMS . Additionally, tasks include monitoring performance measures, creating surveys, collecting and analyzing data, performing root cause analysis for areas of opportunity, facilitating and coordinating meetings, and developing reports based off of performed analysis that include recommendations for management. Other duties may be assigned as required.
The successful candidate will have extensive knowledge and experience of Quality Management Systems, Document and Quality Management System software, be able to utilize various data analytics methods, and have excellent communication skills and report writing abilities. Familiarity of Municipal Solid Waste systems is a plus.
Application: A
detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. Be sure to provide job titles and employment dates for all jobs you wish to be considered.
The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). The responses to the supplemental questions inquiring about experience should be reflected on your application.
Each individual who submits an application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that position. Employees in Good Standing who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.
Skills Assessments: A competency assessment may be required to verify your skill set.
If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate, and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications.
90-Day Provision for Additional Vacancy: This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above.
Nepotism Policy: The City of Austin Nepotism Policy states, “No person, regardless of job title or length of tenure with the City, shall be employed in a position in which the relative has direct or indirect supervisory authority regarding the terms and conditions of their relative’s employment.”
Virtual Interviews: Austin Resource Recovery may conduct virtual interviews.
Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin
Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
Physical Requirements: Tasks may involve bending, lifting, walking, carrying or using a force equal to lifting up to twenty (20) pounds. Prolonged periods of sitting at a desk and working on a computer.
Benefits: Working with the City of Austin at
Austin Resource Recovery ( ARR ) provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click
HERE for more information.
Military/Veteran: Veteran candidates will be required to provide a copy of their DD214 at the time of interview.
Tobacco and Vape-Free Workplace: All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises.
Pay Range
$28.85 - $36.06
Hours
Monday - Friday; 8:00 a.m. - 5:00 p.m.
Teleworking is available for this position according to business needs.Hours may vary due to operational needs. Some early mornings (starting at 6:00 a.m.) and weekends may be required.
Job Close Date 08/15/2024 Type of Posting External Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Lane, Austin, TX 78754 Preferred Qualifications
Preferred Experience: - Experience with quality management systems and quality assurance tools and methodologies.
- Experience utilizing Quality Management System ( QMS ) and Document Management System ( DMS ) software to implement and manage QMS Standards and methodologies.
- Experience identifying and documenting Standard Operating Procedures (SOPs), process maps, and work instructions.
- Experience conducting process and performance audits.
- Experience analyzing trends or outliers of data sets.
- Project management experience.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas.
2. Develops and maintains databases to support data analysis and research findings for business projects.
3.Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements.
4. Write reports that summarize findings, data collection techniques, implementation options, etc.
5.Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status.
6. Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives.
7. Facilitates and documents meetings, action items, and processes using flowcharting methodologies.
8. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support.
Responsibilities- Supervision and/or Leadership Exercised:
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of business strategies, objectives, planning, development and management processes and process improvement
- Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling
- Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes
- Knowledge of performance measures, quality improvement programs and project management methods
- Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic
- Skill in using computers and related software applications
- Skill in data analysis and problem solving
- Ability to quickly recognize and analyze irregular data and situations
- Ability to work independently and with teams
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
Supplemental QuestionsRequired fields are indicated with an asterisk (*).
* The minimum qualifications of this position are graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Do you meet this requirement?
* Please provide a brief description of how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable)
(Open Ended Question)
* This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired.
- I acknowledge and understand this position requires a Criminal Background Investigation (CBI).
* Do you have the ability to travel to multiple sites as part of the regular job duties?
* Please describe your experience assisting management staff in activities such as tracking and developing performance measures, management of reports and performance metrics, and process work flow. In your answer please include which position on your application where you gained this experience and what specific role you played. If you do not have this experience, please put N/A.
(Open Ended Question)
* Please describe your experience with writing, editing and reviewing SOPs, researching and gathering information, compiling and writing reports. In your answer please include which position on your application where you gained this experience and what specific role you played. If you do not have this experience, please put N/A.
(Open Ended Question)
* Describe your experience with using Quality Management System (QMS) and Document Management System (DMS) software. Please indicate in your response which position(s) on your application you gained this experience and for how long.
(Open Ended Question)
* Describe your experience with quality management systems and quality assurance tools and methodologies. Please indicate in your response which position(s) on your application you gained this experience and for how long
(Open Ended Question)
* Briefly describe your experience conducting process and performance audits. Please indicate in your response which position(s) on your application you gained this experience from and for how long. If you do not have this experience, please answer "N/A."
(Open Ended Question)
Were you referred to this job opportunity by an Austin Resource Recovery employee? If yes, please provide the employee’s full name.
(Open Ended Question)
How did you hear about this opportunity? (The information requested is optional and is not considered as part of the application for employment.)
- Employee Referral
- Online Advertising/Media
- ARR Job Fair
- Workforce Solutions Job Fair
- COA Website
- CDL Driving School
- Other
Optional & Required DocumentsRequired Documents Optional Documents
