Salary Range: $62,880-$78,627
General Description and Classification Standards Under the general direction of the Hartsfield-Jackson Atlanta International Airport (HJAIA) Airport Operations Center (AOC) Manager, this position will perform supervisory and administrative tasks as needed and/or requested by the manager. Duties include but are not limited to supervising and training assigned personnel while communicating effectively with stakeholders, passengers, and employees of the airport. This position will handle emergency and fast-paced situations; providing the public with information and assistance, and maintaining a variety of records, files, and logs. Normally receives very general guidance regarding overall mission, scheduling, unusual priorities, etc. but is free to set work methods, timetables, performance standards, etc. The focus is primarily on end results and is typically collaborative in nature.
Minimum Qualifications Education and Experience - High school diploma or GED
- 3-5 years of supervisory or managerial experience and 5-8 years of experience in an emergency call center is required.
- Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Preferred Education & Experience - Bachelor’s degree in business/public administration, science, aviation management, emergency management, airport operations or related field
- 8-10 years of experience as a communications dispatcher or closely related area preferred.
Licensures and Certifications The position would be expected to have licensure or professional certifications appropriate to the position.
Essential Capabilities and Work Environment Physical, lifting, and sensory capabilities are required to perform the job successfully. Typical environmental conditions associated with job.
Closing Date/Time: 2024-08-07
