Human Resources Advisor

  • City of Austin, TX
  • Austin, Texas
  • Jul 24, 2024
Full Time Human Resources and Personnel

Job Description

Minimum Qualifications
Education and/or Equivalent Experience:
  • Graduation with a Bachelor’s degree from an accredited college or university in related field, plus three (3) years of HR experience.
  • One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.


Licenses or Certifications:
  • None.
Notes to Applicants

Austin Resource Recovery ( ARR ) is an organization of 500 plus employees that provides residential curbside collection of trash, recycling, and composting to the residents of the Austin metropolitan area. Additional services include bulk and large brush collection, street sweeping, dead animal collection, and a drop-off center for hard-to-recycle items and household hazardous waste.

This position will coordinate all Workers’ Compensation leave administration processes from the employee’s initial request through their return to work. Coordinate all Limited Duty, Return to Work, Parental Leave, Leave Management, and ADA programs and services. Serve as the department representative for medical services processes of all incoming and outgoing medical issues. This position also assists and communicates with management and employees in providing Workers’ Compensation Notices of injuries and updates within 24 hours of notice. The subject matter expert will file all necessary Workers’ Compensation forms (third-party TPA administrator) within three days. Provide case management assistance claims handling that assures cost-effective responses as measured by continual involvement until the claim closes. Ensure the Wage continuation processing is followed according to City of Austin policies. The HR Advisor will be the liaison between supervisors and managers to ensure compliance by WC employees. The HR Advisor will be responsible for appropriately coding time sheets for employees in the UKG timekeeping system. Additionally, the HR Advisor will collaborate and serves as a strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support. Manages and resolves complex HR-related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved. Advise and influence management on making sound decisions. Serves as the subject matter expert in providing advice and counsel to management employee groups on a broad range of HR issues and with applicable regulation, programs, policies and procedures. Interpret and provide guidance on, and interpretation of, applicable systems policies, procedures, strategies, process work flows, and regulation; and monitors compliance with policies, regulations, laws, and program objectives. Provide training to managers and supervisors on HR topics and procedures. Monitors and maintains system data files, records, and reporting, transmits program data files to vendors, and develops, monitors, and implements information tracking systems.

Top candidate must possess discretion in handling details of a highly confidential and sensitive nature. They should be collaborative, as well as assertive and confident and model professional demeanor, integrity, and high energy. The successful candidate will act as an extension of the leadership team and must demonstrate a strong sense of urgency. They must also have the ability to prioritize and manage competing demands and deadlines in a fast paced environment. Top candidate should have excellent business writing, proofreading, and communication skills.

Application: Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.

A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). The responses to the supplemental questions inquiring about experience should be reflected on your application.

Resume and Cover Letter: You will be required to provide a complete resume and cover letter with this application, please note, NEITHER OF THESE WILL TAKE THE PLACE OF A FULLY COMPLETED APPLICATION .

Skills Assessments: A competency assessment may be required to verify your skill set.

90-Day Provision for Additional Vacancy: This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above.

Nepotism Policy: The City of Austin Nepotism Policy states, “No person, regardless of job title or length of tenure with the City, shall be employed in a position in which the relative has direct or indirect supervisory authority regarding the terms and conditions of their relative’s employment.”

Virtual Interviews: Austin Resource Recovery may conduct virtual interviews.

Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Physical Requirements: Tasks may involve bending, lifting, walking, carrying or using a force equal to lifting up to twenty (20) pounds. Prolonged periods of sitting at a desk and working on a computer.

Benefits: Working with the City of Austin at Austin Resource Recovery ( ARR ) provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

This position is eligible for the Public Service Loan Forgiveness ( PSLF ) Program. This is a federal program designed to encourage individuals to work in public service by forgiving the balance of their federal student loans upon meeting program requirements.

Military/Veteran: Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

Tobacco and Vape-Free Workplace: All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises.
Pay Range
$30.29 - $37.86
Hours
Monday - Friday, 8:00 a.m. - 5:00 p.m.

Employee will be required to work occasional early mornings, after hours or weekends due to business needs.

*After probation period is over, there may be telework opportunities available.
Job Close Date 08/12/2024 Type of Posting External Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Ln, Austin, TX 78754 Preferred Qualifications
Preferred Experience:
  • Knowledge and experience with laws, regulations, and programs related to FMLA , ADA , and Workers’ Compensation.
  • Experience administering FMLA , ADA , Paid Parental Leave, Worker’s Compensation
  • Experience entering time in time management systems.
  • Experience in developing and presenting human resources training to employees and supporting HR functions in a public sector setting.
  • Strong knowledge of Microsoft office suite (i.e., Teams, Word, Excel, Outlook and PowerPoint).
  • Ability to travel to more than one work location.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Assists HR management in planning, designing, developing, implementing, and evaluating major HR programs. Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures. Implements HR programs, procedures, processes, and strategies. Recommends enhancements to improve policies, procedures, operational efficiency, and service quality; and monitors implementation of agreed upon actions until the problem has been resolved. Advises and influences management in making sound HR-related decisions. Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed. Provides training to managers and supervisors on HR topics and procedures. Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development. Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; develops, monitors, and implements information tracking systems.

Responsibilities - Supervisor and/or Leadership Exercised:
  • May provide leadership, work assignments, evaluation, training, and guidance to others.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
  • Knowledge of City practices, policies, and procedures.
  • Knowledge of practices of HR program administration and management.
  • Knowledge of customer service principles.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to handle hostility, conflict, and uncertain situations.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to train others.
  • Ability to develop and maintain knowledge in assigned specialized HR areas.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to establish and maintain good working relationships with other City employees and the public.
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This position requires graduation with a Bachelor’s degree from an accredited college or university in related field, plus three (3) years of HR experience. One (1) additional year of experience may substitute for the education up to the maximum of four (4) years. Do you meet these qualifications?
  • Yes
  • No
* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.
  • I acknowledge and understand this position requires a Criminal Background Investigation.
* Please provide a brief description of how you meet the minimum qualifications listed for this position - to include, meeting the educational requirements, years of related experience and substitutions.
(Open Ended Question)
* Please describe your experience administering benefits including such programs as Family Medical Leave Act (FMLA) and Americans with Disabilities Act (ADA). In your answer please include which position on your application where you gained this experience and what specific role you played. If you do not have this experience, please put N/A.
(Open Ended Question)
* How many years of experience do you have working with Texas Worker's Compensation statutes, rules, and laws?
  • No Experience
  • Less than 1 year
  • 1 - 3 years
  • 3 - 5 years
  • More than 5 years
* Please describe your experience in developing and presenting human resources training to employees and supporting HR functions in a public sector setting. If you have no experience, mark “N/A” as a response.
(Open Ended Question)
* Do you have the ability to travel to multiple sites as part of the regular job duties?
  • Yes
  • No
* If selected for this position, the relevant work history on your application is used to determine your rate of pay. Your submission of a complete application is critical to the pay calculation. Your overall relevant experience from your employment application will be used in this calculation, not the resume or cover letter. Do you understand these statements?
  • Yes
  • No
Were you referred by to this job opportunity by an Austin Resource Recovery employee? If yes, please provide the employee's full name.
(Open Ended Question)


Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

Job Address

Austin, Texas United States View Map