Program Coordinator

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a field related to the job.
• Experience may substitute for education up to a maximum of four (4) years.

Licenses or Certifications:

• None.

Notes to Applicants
The Program Coordinator for Education Services is responsible for department certifications and academy procedures. Tasks include (but are not limited to) organizing cadet academy needs including event planning, onboarding, uniforms & equipment, online resources, scheduling, and more. Manages department personnel with state agencies as well as testing and certification for professional development and licensing requirements. Drafts and publishes department memos, documents procedures and provides process improvement suggestions. Supports growth and development of division programs.

This position will also support the Quality Assurance team, and serve on the Records Management team for the division.

This is an essential position with very limited opportunity for telecommuting.


Please note the following when completing the City of Austin application for this position:

• Please be sure to detail on the application all the previous employment experience you wish to be considered as part of your qualifications. Please include contact information from previous employers.
• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered.
• A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. Applications missing information and/or documents will be deemed incomplete applications and will not be considered.
• Austin Fire Department may close the posting any time after seven days from the initial advertisement. Once a position is closed, no additional applications will be accepted.

Travel:
If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
Pay Range
$24.56 - $28.80 per hour

Hours
Monday-Friday; 8:00 a.m. - 5:00 p.m.
Job Close Date 07/29/2024 Type of Posting External Department Fire Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4200 Shaw Ln, Austin, TX 78744 Preferred Qualifications
Preferred Experience:

• Strong computer skills with Intermediate - Advanced ability with Microsoft Office Suite
• High-level attention to detail
• Effective time management skills
• Ability to communicate effectively - both verbal and written
• Experience in event coordination
• Ability to work in a fast-paced environment and manage critical deadlines
• Ability to manage frequent interruptions and adapt to rapidly changing priorities
• Ability to travel to more than one work location

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Develop and implement a variety of programs, projects and activities. Coordinate with existing organizations to address community economic or social service needs. Conduct needs assessments and meets with community residents, leaders and community groups to identify needs and available resources. Collaborate with other organizations to plan and develop programs and activities or improve coordination of existing services. Research funding sources, develop short and long range plans, and compile informational reports. Serve as City representative before community groups, businesses and/or the media. Recruit, train, and supervise volunteers. Assists in the development and monitoring of project and/or program budgets Assists in the development of short/long range plans Assists in the development and implementation of operating policies and Procedures Ensures compliance with city and other regulatory agency requirements and policies

Responsibilities- Supervision and/or Leadership Exercised:

• May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of applicable processes, techniques, and methods.
• Knowledge of city practice, policy, and procedures.
• Skill in handling conflict and uncertain situations.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Skill in conducting presentations on behalf of a public entity.
• Ability to establish and maintain effective communication and working relationships with city employees and the public.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Program Coordinator position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a field related to the job. Experience may substitute for education up to a maximum of four (4) years. Do you meet these minimum qualifications?

• Yes
• No

* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Investigation.

* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

* Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook?

• No experience
• Basic: create/edit simple documents, spreadsheets, & emails
• Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields
• Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another

* Please describe your experience in event coordinating.
(Open Ended Question)
* Describe your time management skills and how you stay organized.
(Open Ended Question)
* Which response best describes your proficiency in preparing written communications?

• None
• Minimal
• Basic
• Intermediate
• Extensive

Optional & Required Documents

Required Documents Resume Cover Letter Optional Documents

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