Housing Authority Supervisor

Description

Classification: Supervisor - Non-represented

SHRA is looking for an exceptional, motivated, and team-oriented Supervisor that is looking to work with a governmental organization that is dedicated to Changing Lives. The ideal candidate for this position will have excellent interpersonal skills, proficiency in coaching, leadership, and a passion for our Agency's mission.

SHRA's mission is to revitalize communities, provide affordable housing opportunities, and to serve as the Housing Authority for the City and County of Sacramento. In addition to being a part of an influential organization in the Sacramento community, employees in this classification are eligible for many great benefits. Some of these benefits include:

• Fully paid medical/dental benefits for full family
• CalPERS Pension Retirement
• Student Loan Reimbursement and Tuition Reimbursement up to $5,250/year
• 8 Management work/life balance days
• 80 Hours of Management Supplemental Leave in addition to 2 weeks of vacation per year
• Free Downtown Parking

Essential Areas of Responsibility

The Housing Authority Supervisor monitors, supervises and formally evaluates the work of others. Employees in this job class are responsible for the successful implementation of assigned functions while ensuring compliance with a variety of pertinent federal, and Agency regulations, guidelines and policies. This job class requires a thorough knowledge of the above stated regulations, guidelines and policies as well as excellent supervisory and communication skills.

SUPERVISION RECEIVED AND SUPPORT/GUIDANCE EXERCISED

• Receives direct supervision from the department Program Manager
• Provides technical and directional guidance and training to other HCV staff

Staff Supervision
Model supervisory strategies and approaches that demonstrate the Agency Cultural Objectives in all aspects of staff communication and supervision, when supervising directly or when coaching a staff member to whom you have delegated supervisory responsibility. Supervisory duties include the responsibility to:

• Provide new employee orientation and training
• Ensure that assigned staff has appropriate equipment and knowledge of procedures for implementing the work objectives
• Monitor assignments and maintain the level of productivity in the unit or department
• Assure quality of service to the internal and/or external customer base
• Establish performance objectives and provide ongoing feedback
• Write and conduct performance reviews that communicate both honest assessment and clear goals and objectives
• Conduct staff meetings, resolve staff issues and build team relationships
• Communicate management's position, Agency information and work changes to employees
• Comply with Agency policies and practices when acting on or reviewing personnel-related issues including, but not limited to: staff selection, salary offers, time off and overtime requests, employee complaints and concerns and termination

Daily Operations

• Lead and train staff to provide, implement and maintain subsidized housing programs, specifically for the Housing Choice Voucher and Homeless Innovations departments
• Responsible for assisting in the administration of subsidized housing programs, applies HUD established policies and procedures while ensuring all State and Federal mandated regulations are being met while dealing with clients and their information.
• Oversees HUD established policies and procedures for the vouchers to ensure staff is consistently producing on-time and accurate income, rent and subsidy calculations and determines tenant eligibility within time frames established
• Oversees, implements and conducts as required annual and interim recertification in adherence with program requirements.
• Oversees staff with one-on-one and group program information sessions.
• Maintain waiting list for Conventional and section 8 housing programs
• Develop processes for efficient workflow
• Handle contract negotiations with owner/agent
• Promote quality customer service
• Facilitate Section 3 employment opportunity program

Education & Experience

Education and Experience:
Bachelor's Degree plus 2 years experience of work in housing, advocacy, community development, and/or other relevant areas preferred.

OR Associate's Degree (A.A.) or equivalent from two-year college or technical school and 5 years related experience and/or training or equivalent of education and experience.

Supervisory Experience:

• Minimum of 2 years of supervisory experience required.
• Preferred management experience in housing, advocacy, community-based non-profits, community development, and/or other relevant areas that complement this effort.

Licenses and Certificates : Must possess and maintain an applicable California Driver License and a driving record acceptable to the Agency’s insurance carrier.

Job Duties & Responsibilities

Knowledge of :

• Knowledge of non-program federal requirements that affect income and rent determinations, including fair housing and equal opportunity, fraud and program abuse, personnel and employment practices.
• Knowledge of HUD-established performance standards (for HCV, SEMAP indicators) performance standards as they relate to income and rent determinations.
• Knowledge of program requirements and guidance as reflected in HUD regulations, handbook, notices, forms, and guides.
• Computer literacy, including personal computing, accuracy in data entry, and knowledge of program-related software.

Skills in:

• Adaptability/Flexibility; open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs
• Allocates time and attention based on what is most important to achieve key goals and objectives.
• Effectively organizes and balances tasks and priorities to keep multiple projects on track.
• Product knowledge: translates product features to benefits, understands/responds to the member's needs, applies market knowledge
• Demonstrate humility in working with others
• Non-judgmental of people
• Listens more than speaks
• Ability to help people in crisis with calmness and compassion
• Can work effectively and compassionately with the general public

Ability to :

• Ability to write reports, business correspondence
• Ability to effectively present information and respond to questions from clients and the general public.
• Ability to facilitate small group meetings
• Ability to instruct in a 1:1 setting
• Ability to utilize technology such as Zoom
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and governmental regulations.
• Ability to read, comprehend, interpret, and implement rules, regulations, and procedures
• Recognizes problems and responds, systematically gathers information, sorts through complex issues
• Results Focus Attention to detail - Always meets deadlines
• Excellent organizing & planning
• Ability to manage multiple projects
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Excellent customer service skills

Physical Abilities and Work Environment :

• Regular computer use throughout the day, ability to sit for lengthy periods of time
• Occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch
• Ability to lift/push/pull/carry various objects of 25 pounds frequently and 25 pounds occasionally
• The noise level in the work environment is usually moderate
• Ability to stand and walk on hard surfaces, and go up and down stairs
• Ability to reach to shoulder level and above
• Ability to bend at the hips and knees
• Ability to talk and hear

OTHER DUTIES :

All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation.

Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader.

Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid driver's license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability.

In addition to being a part of an influential organization in the Sacramento community, employees in this classification are eligible for many great benefits. Some of these benefits include:

• 12 paid holidays plus 2 floating holidays
• Agency closure the last full week of December
• 2 weeks of vacation per year with increasing accruals based on years of service
• 80 Supplemental Leave Hours annually
• 8 Management Work/Life Balance Days
• 12 sick days per year
• Free Medical and Dental insurance for full family (through CalPERS)
• Free Vision insurance for up to Employee + 1
• 5% Supplemental Allowance towards benefits
• CalPERS Pension Retirement
• $50,000 life insurance
• Free downtown parking
• Tuition and Student loan reimbursement up to $5,250 per year
• Professional Development opportunities

Retirement benefits
Employees who retire with SHRA are eligible for the following CalPERS benefits.

• CalPERS pension
• Free medical insurance after retirement after 20 years of service

Additional benefits

• Bilingual certified staff receive an additional 5% each pay period once they have been tested and certified as a bilingual resource.
• SHRA employees are eligible for Agency-paid student loan repayments up to the IRS limit of $5,250 per calendar year through 2024.
• SHRA is also a qualified employer for the Public Service Loan Forgiveness (PSLF) program. The PSLF program forgives the remaining balance on your Direct Loans.

Closing Date/Time: Continuous

Sacramento, California United States View Map