POLICE PROGRAM SUPERVISOR

The Position

The City of Riverside Police Department is accepting applications for Police Program Supervisor. This recruitment will be used to establish an eligibility list to fill current and future vacancies in this classification.

Under general supervision, Police Program Supervisors plan, direct and supervise the operations of an assigned section of the Police Department, including but not limited to, Records, Property, Court Services, Alarm Enforcement, Data Entry and Traffic; and do related work as required.

Work Performed

Typical duties may include, but are not limited to, the following:

• Organizes, plans and oversees the day-to-day operations of an assigned work section.
• Assists with line-level functions as necessary to maintain adequate service levels.
• Participates in the selection of staff; assigns and oversees work, provides direction and indirect supervision; writes performance evaluations; investigates complaints; maintains discipline and initiated corrective action; and promotes a positive work environment.
• Participates in the development of section related goals, objectives, policies and procedures;
• Implements and maintains operational procedures consistent with established practices and government/Penal Code requirements.
• Develops and implements training programs for assigned personnel and oversees training of new staff; institutes procedures to ensure accuracy; modifies or recommends modifications to systems or processes to improve accuracy and efficiency.
• Receives and responds to difficult customer service inquiries and complaints; responds to inquiries and provides assistance to department personnel regarding section activities and procedures;
• Acts as a liaison to other law enforcement agencies regarding section related responsibilities; and keeps superiors informed of events that may have an impact on the department or City.
• Completes assigned routine and administrative tasks; prepares work schedules; completes payroll documents; drafts staff reports; codes invoices; tracks financial accounts; manages inventory; and obtains/compiles bids for goods or services.
• May act in the absence of the section manager.
• Analyzes, develops, recommends and implements improvements in procedures and processes through chain of command.
• Supervises and participates in the use of various computer applications to obtain and input information from reports and records.
• Supervises the release of information to the public and other agencies in accordance with applicable codes, regulations, laws and departmental policy.
• Establish and maintain a Standard Operating Procedures Manual for assigned section.

In addition, when assigned to Records:

• Serve as working shift supervisor, oversee and participate in all phases of police records, maintenance and management, including taking and processing complaints and other reports from the public.

In addition, when assigned to Property:

• Serve as working supervisor, oversee the accountability for and disposition of, found property and physical evidence.
• Process court orders relating to the handling and/or release of property and evidence.

In addition, when assigned to Court Services:

• Act as a liaison between the Courts and District Attorney's Office to enhance communication and cooperation between agencies.

In addition when assigned tot Alarm Enforcement:

• Oversee and administer the local ordinance and laws relating to false alarms and permit procedures.

In addition, when assigned to Traffic:

• Oversee and coordinate the Department's parking support staff; traffic education and crossing guards.

In addition, when assigned to Data Entry:

• Oversee and supervise the data entry operations; develop and publish statistical crime reports, research and resolve police report discrepancies.

Qualifications

Recruitment Guidelines:

Education: Equivalent to an Associate of Arts Degree (60 semester units or 90 quarter units) from an accredited college or university with major course work in Administration of Justice, business or public administration, or a closely related field.

Experience: Four years of increasingly responsible experience performing specialized technical duties related to police support services in a law enforcement agency.

Necessary Special Requirements:

• Possession of an appropriate, valid class "C" California Motor Vehicle Operator's License.
  
• Possession of, or ability to obtain, a Department of Justice Certificate as a Trainer for full operator use of the Law Enforcement Telecommunications Systems is highly desirable.

Selection Process

The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.

It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.

IMPORTANT : Appointment is subject to successful completion of a pre-employment background investigation, medical/physical examination, and drug and alcohol test; and may be subject to polygraph examination, and/or psychological examination As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified.
EDUCATIONAL REQUIREMENTS:
Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university.

Education obtained outside the United States (US) require one of the following options:
An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ .An advanced-level degree from an accredited US college or university. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.

All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.

Level I include Para-Professional and Supervisory classifications (Non-exempt).

The City offers an attractive benefits package, the central provisions of which are as follows:

• Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3 year final compensation. The required employee contribution is 8%. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
  
• Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation.The required employee contribution is 50% of the normal cost and is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
  
• Health Insurance - The City offerssix health insurance plans and contributes up to $1,516 per month for HMO plans(family coverage).
  
• Dental Insurance - The City provides three dental insurance plans and contributes up to $45 per month.
  

• Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage.
  
• Life Insurance - The City provides and pays for term life insurance with accidental death and dismemberment equal to two times the annual salary rounded to the next highest $1,000 (up to $700k) plus AD&D. Additional Life Insurance is available and voluntary for employee and eligible dependents (up to $300k).
  
• Deferred Compensation - The City contributes $100per month with a minimum employee contribution of $12.50 per check. Participation in the deferred compensation plan is optional.
  
• Leave Benefits - Includes all the typical vacation leave, sick leave, bereavement leave, and holiday benefits.
  
• Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation.
  

• Long Term Disability - The City offers optional enrollment in the Long Term Disability Plan.
  
• LegalEase Plan - Optional legal services plan for employees and eligible dependents.
  
• Critical Illness Plan - Optional critical illness insurance plan for employees and eligible dependents.
  
• Vacation Accrual - 0-9 yrs = 128 hrs., 10+ yrs = 168 hrs.
  

For additional benefits information, please visit the following page: https://www.riversideca.gov/human/employee-hub/benefits/ about-1

For part-time, benefitted positions the insurance and other benefits (leave accruals, holidays, etc.) are pro-rated based on ½ or ¾ time status.

Closing Date/Time: 8/1/2024 11:59 PM Pacific

Riverside, California United States View Map