Permit and Licensing Review Analyst

Minimum Qualifications
Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job.

Experience may substitute for education up to four (4) years.

Licenses or Certifications:
None.
Notes to Applicants
The Permit and License Review Analyst will be a part of the Right of Way Management Division ( ROW ). The position will perform a variety of technical work involved in the acceptance, review and processing of City right of way use permits. This position will serve as point of contact to provide information to contractors, property owners, development professionals, and the general public regarding the interpretation and application of city policies, procedures, and licensing requirements.

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Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here!

Regarding your Application:

A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary.

Assessment:

This position may require a skills assessment.

Close Job Posting:

Department may close the job posting at any time after 7 days.

90 Day Provision for Additional Vacancy:

This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs.

Office Location Notes:

Office location is subject to change based on department needs and programs.

Austin Transportation and Public Works positions are not at 100% remote operation.

Video Conferencing Software Technology:

The Austin Transportation and Public Works Department uses the communication platform, Microsoft Teams, to conduct virtual interviews.

Pay Range
$25.40 - $30.10

Hours
8:00 a.m. - 5:00 p.m.
Monday - Friday
*Hours may vary depending upon business needs.
Job Close Date 08/03/2024 Type of Posting External Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Drive, Austin, TX 78752 Preferred Qualifications
· Experience processing Right of Way permits

· Experience interpreting public utility plans

· Experience interpreting ordinances

· Customer service experience

· Excellent writing and computer skills

· Knowledge of AMANDA application or other application related to issuance of right of way permits or similar.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.



1.Performs a variety of technical work involved in the acceptance, review, processing and issuance of all types of permits and licenses issued by the city.
2.Screens and directs calls and/or public visitors; provides permit information including quoting and calculating fees and suggesting types of permits needed; answers questions and provides information, including applicable codes and regulations.
3.Receives citizen complaints and questions, refers them to appropriate department or staff member for resolution.
4.Reviews and interprets plans and specifications to determine compliance with related city codes, ordinances, and submittal requirements.
5. Red-lines and notes features on plans needing revision in order to meet code requirements, participates in meetings to resolve conflicts with plans.
6.Provides information to contractors, property owners, development professionals, and the general public regarding the interpretation and application of city policies, procedures, and licensing requirements.
7.Prepares permits for issuance, assists in the scheduling of and keeping of records of reviews or inspections, keeps records of and provides billings of fees; ensures proper filing and logging of plans, and related documents for the permanent record,.
8.Assists in the development and maintenance of procedure and policy manuals.
9.Reviews development applications to ensure that all required documents are included in the submittals.
10.Performs field visits as required to review issues of non-compliance in regards to building, codes, right of way, and zoning law and ordinances.

Responsibilities- Supervision and/or Leadership Exercised:

None.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Knowledge of applicable city ordinances, policies, codes, permitting, licensing, and related state and local regulations.
Skill in applying code requirements.
Skill in oral and written communications.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software applications.
Skill in data analysis and problem solving.
Ability in maintain effective communication and working relationships with City Officials, business leaders, financial institutions, developers, citizen groups, and city departments and employees
Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum requirements for this position are graduation from an accredited four-year college or university with major course work in a field related to the job. Experience may substitute for education up to four (4) years. Do you meet these minimum requirements?

• Yes
• No

* Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable).
(Open Ended Question)
* How many years of experience do you have with governmental permitting systems?

• None
• Less than 1 year
• 1 to less than 2 years
• 2 to less than 3 years
• 3 to less than 4 years
• 4 or more years

* Do you have any experience with engineered plan sets?

• Yes
• No

* Describe your customer service philosophy?
(Open Ended Question)
* Describe your experience interpreting Federal, State, or Local laws or regulations as they pertain to compliance.
(Open Ended Question)
* Summarize your knowledge of the City of Austin permitting process.
(Open Ended Question)
* Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word and Excel?

• Basic: create/edit simple documents & spreadsheets
• Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields
• Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another
• No experience with Microsoft Word or Excel

* If selected for this position, the relevant work history on your application is used to determine your rate of pay. Your submission of a complete application is critical to the pay calculation. Your overall relevant experience from your employment application will be used in this calculation, not the resume or cover letter. Do you understand these statements?

• Yes
• No

Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

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