Basic Function
Designs, develops, procures, and facilitates internal and external learning solutions that will assist Metro in developing its workforce to improve organizational effectiveness, develop future leaders, and to contribute to longer-term organizational success in a dynamic environment through the partnerships created with leaders within Los Angeles County and across the nation.
Example Of Duties
- Utilizes learning interventions and team development solutions, to maximize the effective use of human capital and technology
- Conducts needs assessment, including surveys, interviews, and focus groups to determine the most appropriate learning solutions
- Prepares presentations and/or training courses
- Develops and facilitates leadership development programs for in-tact teams to create measurable outcomes, as required
- Plans, organizes, and facilitates program events
- Conducts stand-up training for departmental and Metro-wide professional development, as required
- Designs and develops customized training curricula and training materials for management and staff development, specifically e-learning platforms
- Coordinates, monitors, evaluates, and recommends external professional development programs, training materials, and media products, as required
- Drafts documents for leadership programs and training procurement
- Conducts Train-The-Trainer programs to assist other Metro departments with their classroom facilitation needs, as required
- Counsels employees on career development, professional development, and continuing education
- Oversees special projects
- Provides guidance and training to junior-level employees to ensure development of skills and abilities of the training team
- Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
May be required to perform other related job duties
Requirements For Employment
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
Education - Bachelor's Degree in Education, Business Administration, Organizational Development, or a related field; Master′s Degree in a related field preferred
Experience - Three years of relevant experience designing, developing, and delivering training, organizational, career, and/or workforce development programs, including creating facilitator guides, participant workbooks, and visual aids; some positions in this class may require specialized experience in area of assignment; experience in public transportation preferred
Certifications/Licenses/Special Requirements - A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are
not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.
The following are the preferred qualifications:
- Experience partnering with internal departments and external stakeholders to assess needs and identify appropriate solutions
- Experience administering multiple agency wide workforce development programs and large-scale projects
- Experience facilitating in-person and virtual trainings and meetings
Knowledge:
- Theories, principles, and practices of employee development and adult learning, including training needs assessment, development of curricula, instructional design, learning objectives, lesson plans, program evaluation, professional development, and learning technologies
- Leadership development programs, such as communication, change management, effective teams, conflict resolution, and building trust
- Applicable computer business software applications such as Microsoft Office Suite, Adobe applications, and related e-learning products
Skills: - Developing, coordinating, promoting, presenting, administering, and evaluating a wide range of development and training programs
- Assessing training needs and preparing lesson plans
- Directing and facilitating team building sessions
- Constructing e-learning modules using various platforms
- Managing projects from inception to culmination
- Managing multiple projects at a time
- Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes
- Exercising sound judgment and creativity in making decisions
- Communicating effectively orally and in writing
- Preparing comprehensive reports and correspondence
- Interacting professionally with various levels of Metro employees and outside representatives
Abilities:
- Compile, analyze, and interpret data
- Prioritize competing demands
- Meet tight time constraints and deadlines and work under pressure
- Function effectively in a team environment
- Partner with various departments and build strong relationships
- Read, write, speak, and understand English
Selection Procedure
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure
To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro location:
METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (AT)
*Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
Closing Date/Time: 31-JUL-24
Please mention you found this employment opportunity on the CareersInGovernment.com job board.
