Library Security Specialist

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation from an accredited high school or equivalent, plus one (1) year of experience in a field related to the job.

Licenses or Certifications:

• May require a valid Texas Driver License.

Notes to Applicants
The Library Security Specialist position is responsible for the safety and security for staff, vendors/contractors, and the public. The individual in this position will monitor behavior in the library to ensure all individuals adhere to our policies. Security personnel are to be welcoming, respectful, and professional at all times.

APPLICATION INFORMATION :

• A detailed and complete job application is REQUIRED and helps us evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any relevant experience that you would like for us to consider. This information will also be used to determine base pay in the event that you are selected for this position. NOTE : A cover letter and/or resume will NOT be used to substitute for an incomplete job application.
• Please understand that your job application will be used to measure or assess your written communication skills, including grammar, punctuation, and spelling, in helping us screen applications and determine candidates to be interviewed.
• All new employees are required to attend City of Austin and Austin Public Library training as scheduled and should arrange their outside schedules to accommodate such training.
• The Austin Public Library reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs.
• Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information.

If you are selected as a top candidate:

• Verification of your education ( Graduation from an accredited high school or equivalent, plus one (1) year of experience in a field related to the job .) will be required. You must provide proof of education from an accredited organization/institution.

Driving Requirement:

• This position requires a valid Driver’s License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

ON- CALL / CALL BACK RESPONSIBILITIES

• Position requires on-call or call-back responsibilities.

WORK HOURS :

• Shift may change according to departmental needs. Work hours may include after-hours, holidays, and weekend work.

ESSENTIAL PERSONNEL

• This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled.

OVERTIME :

• Overtime may be required with or without notice.

SHIFT INCENTIVE

• Shift work includes shift differential incentives for evening and night shifts and weekends.

VETERAN :

• Veteran candidates will be required to provide a copy of their DD214 at the time of the interview.

LANGUAGE :

• Must have the ability to read, write, and fluently speak in English.

ADDITIONAL INFORMATION :

• This posting may be used to fill additional vacancies of the same job title that may become vacant.
• The additional vacancies may include a difference in work location, workweek hours, and schedule.
• Filling additional vacancies from this posting is based on the business needs of the department.

DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS
Pay Range
$21.78 - $24.50 per hour
Hours
Shift Work - Full Time/40-hours per week.

• Hours and shifts may vary to include weekends , holidays and extended shifts.
• Hours subject to change based upon Library needs.

Job Close Date 07/29/2024 Type of Posting External Department Austin Public Library Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location All Austin Public Libraries Preferred Qualifications
Preferred Experience:

• Customer Service Experience.
• Skill in oral and written communications.
• Ability to use a computer to type reports, check emails and respond to other notifications.
• Knowledge of CCTV (Closed Circuit Television) monitoring.
• Operation of two-way radio.
• Ability to work with diverse populations, including children and adults.
• Knowledge of alarm codes, access cards and security keys inventory.
• Ability and willingness to work shifts which include evenings, weekends and holidays.
• Ability to lift and/or carry items weighting up to 75 pounds.
• Ability to travel to more than one work location.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


Conducts security patrols at branch locations, other Library facilities, parking lots/garages, and surrounding areas for unsafe conditions and reports them as necessary. Responds to fire alarms, security alarms, and accidents - contacts appropriate emergency personnel. Investigates disturbances and in the event of an emergency, maintains order and safety of occupants. Provides customer service and acts as a source of information and assistance to inform the public of information regarding Library services, programming, policy and regulations. Anticipates, de-escalates, and solves problems and/or provides reports to appropriate agency. Monitors welfare of security personnel working after-hours, overnight, and at remote assignments. Provides direction and training to security personnel, contract employees, and other City departments regarding Non-Violent Crisis Intervention and other training areas. Issues and enforces Criminal Trespass Notices for violations and determines if police assistance is needed. Completes and maintains incident reports and other routine documentation. Directs traffic and provides crowd control and security services for after-hours events held by internal and external customers. Transports and safeguards cash pick up and drop offs at all Library locations.

Responsibilities - Supervisor and/or Leadership Exercised:

• None.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State, Local laws, and ordinances.
• Knowledge of city practice, policy, and procedure.
• Knowledge of equity, diversity, and inclusion principles and practices in libraries.
• Skill in oral and written communications.
• Skill in handling multiple tasks and prioritizing.
• Skill in data analysis and problem solving.
• Skill in handling conflict and uncertain situations.
• Skill in using computers and related software, including Microsoft Office products.
• Ability to facilitate discussions and resolve issues.
• Ability to lead and train diverse groups.
• Ability to quickly recognize and analyze irregular events.
• Ability to establish and maintain effective communication and working relationships with city employees and the public.
• Ability to provide high-level customer service.
• Ability to work with people of diverse backgrounds.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This position requires graduation from an accredited high school or equivalent, plus one (1) year of experience in a field related to the job. Do you meet these minimum qualifications?

• Yes
• No

* This position requires a Texas Class "C" Driver's License. Do you have a Texas Class "C" Driver's License or if selected for this position, do you have the ability to acquire a Texas Class "C" Driver's License by your hire date?

• Yes
• No

* The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?

• Yes
• No

* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Investigation.

* This position requires the ability to perform tasks that involve bending, lifting, walking, carrying, and using a force equal to lifting up to seventy-five (75) pounds. Are you able to perform the duties of this position with or without reasonable accommodations?

• Yes
• No

* Describe your experience working with diverse populations and/or multicultural communities?
(Open Ended Question)
* Describe in detail any experience you have working in an organization that provides security services.
(Open Ended Question)
* Describe your experience with security access control, CCTV and fire systems.
(Open Ended Question)
* Do you have experience using a two-way radio system?

• Yes
• No

* Select your experience level in operating a computer to report daily activities, prepare incident reports, and monitor security systems?

• Familiar
• Experience
• Extensive experience
• No experience

* Briefly describe your experience in monitoring security and fire alarm systems and access code systems.
(Open Ended Question)
* Are you willing to work weekends, holidays, and extended shifts as required by the position.

• Yes
• No

* My job application is detailed and complete, and I understand that if I am selected as the top candidate for this particular job, my salary will be determined based on the experience submitted on my job application.

• Yes
• No

Optional & Required Documents

Required Documents Optional Documents Cover Letter Resume

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