Position ScopeUnder close supervision, provides basic and routine shelving, clerical and filing work in the operation of a public library; promotes the library and its services to meet the needs of the community.
Embrace the New - Do Right - Lend a Hand - Find a Way - Enjoy our Work - Celebrate UniquenessPrimary Duties and ResponsibilitiesThe following duties
ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
- Assists patrons locating library materials; checks materials in and out; answers the phone; issues library cards; logs patrons on and off of the computers; provides information concerning library services, policies and procedures.
- Sorts library materials by alphabetizing or by using the Dewey Decimal System.
- Shelves all materials returned to the library.
- Keeps all shelves in neat and correct order.
- Scans all shelves and collections for proper order on a daily basis.
- Cleans tables of books and other library materials; returns items to appropriate shelves and sorting areas.
- Assists in generating routine emails or makes routine phone calls to patrons on overdue materials and holds.
- Prepares new materials for circulation; repairs materials to return to circulation.
- Serves customers at the circulation desk performing such activities as check-in and check-out of library materials and customer registration.
- Searches for books by titles, authors and subject; places items on hold.
- Performs other duties as assigned or required.
Minimum Qualifications & Position RequirementsEducation and Experience:Six (6) months of customer service experience.
Necessary Knowledge, Skills and Abilities:Knowledge of: - City policies and procedures.
- Principles and practices of library cataloging and classification.
Skill in: - Providing effective customer service with tact and courtesy.
- Operating a personal computer utilizing a variety of business software.
- Following and effectively communicating verbal and written instructions.
Additional InformationSpecial Requirements: Evening hours and weekend work required.
Physical Demands / Work Environment: Work is performed in a Public Library.
Reports To: Branch Librarian
Work Schedule: Days and hours worked will vary based on department needs; evenings and weekends may be required.
12-Month Goals:- Complete customer service training.
- Visit another library system and shadow an employee at the customer service desk.
- Learn e-resources and their functionality.
EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.
Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined.
For complete Benefit Plan & Wellness Information, please visit the City website at:
Benefits & Wellness
City benefit plans are subject to change at any time.
Closing Date/Time: 7/25/2024 6:00 PM Mountain
