Human Resources Technician

  • Water Employee Services Agency (WESA)
  • Lake Elsinore, California
  • Jul 12, 2024
Human Resources and Personnel
  • Salary: 35.96 - 47.17 USD

Job Description

The Position:

Summary:

Job descriptions are intended to present a descriptive list of the range of duties performed by employees in this job. Specifications are NOT intended to reflect all duties performed with the job.

SUMMARY DESCRIPTION

Under general supervision, performs a variety of responsible technical and administrative duties in support of the District's human resources management and benefits programs; assists in maintaining employee personnel files and confidential human resources and payroll records; assists in coordinating training; processes a variety of employee payroll, timekeeping, benefits, and related personnel transactions; and performs related duties as assigned.

DISTINGUISHING CHARACTERISTICS

This classification is responsible for independently performing technical and administrative duties in support of human resources programs. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.

Immediate Impact: The successful candidate will be given the following objectives upon hire:

  • Within the first 3 months, learn District policies and procedures necessary to answer general personnel questions, including how to respond to employee inquiries, candidate inquiries, and other critical tasks.
  • Within the first 3 months, demonstrate ability to perform a variety of general clerical and administrative support tasks for the Human Resources Department, including but not limited to recruitment and interview coordination, travel arrangements, procurement card reconciliation, department budget maintenance, and employee program document review.
  • Within the first 3 months, assume responsibility for payroll-related human resources functions, prepare and distribute payroll related reports, and prepare, process, and reconcile payroll on a bi-weekly basis.
  • Within the first 6 months, demonstrate knowledge and understanding of records management requirements, such as employee records, employee evaluations, and payroll records.


The Ideal Candidate:

  • Is an effective communicator, with the ability to interact with tact, diplomacy, and professionalism, while interacting with a wide range of audiences.
  • Will maintain the highest standards of confidentiality at all times.
  • Is highly organized, with the ability to effectively prioritize and manage multiple priorities, to meet department objectives.
  • Will act with integrity and in accordance with the accepted ethical standards of the District and applicable laws and regulations.
  • Is enthusiastic and dependable, with the ability to work well under pressure, all while maintaining a pleasant, professional demeanor.
  • Is a dynamic thinker, who displays initiative and creativity on their work.
  • Has an education equivalent to the completion of twelfth grade supplemented by specialized human resources management, business administration, or general office coursework or continuing education. The equivalent to an associate’s degree in human resources, business administration, or related field is desired.
  • Possesses 2 years of increasingly responsible routine administrative, secretarial, and office support experience including one year in a human resources program.
  • Possesses a valid California Class C Driver’s license.


Responsibilities:

The following duties are typical for this classification. Incumbents may not perform all duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
  • Performs assignments of routine to moderate difficulty in support of the District’s payroll, recruitment, training, and benefits administration programs.
  • Carries out the full range of office and administrative support for all Human Resources functions such as composing correspondence, preparing a variety of reports including technical reports and status reports, and maintaining legally mandated employment postings and notices.
  • Supports payroll operations by ensuring accurate and timely payroll processing; ensures timecards submitted are accurate and follows up with staff to correct errors; verifies payroll report entries and enters changes into the payroll system; assists in preparing, processing, and distributing payroll related reports.
  • Supports the District’s recruitment program by distributing job postings and related materials; reviews and enters data from employment applications into human resources information system; assists with coordinating the interview process, scheduling testing, tracking, updating, and reporting the District’s open positions and recruitment status, and generating correspondence to notify applicants of recruitment status; assists in onboarding new employees.
  • Provides customer service, both in-person, on the phone, and virtually; screens and directs telephone calls; answers questions from employees and job applicants regarding human resources issues, rules, regulations, benefits, and related human resources programs and services.
  • Assists in coordinating training sessions for employees; prepares and compiles training packets and training materials; schedules staff and tracks attendance; enrolls employees in external training programs; follows up with employees as necessary.
  • Responds to employment verifications, salary and benefit surveys, and other requests for information.
  • Organizes and maintains accurate and detailed databases, spreadsheets, files, and records; verifies accuracy of information, researches discrepancies, and records information; ensures compliance with established records retention schedules including archiving, scanning, and destructing files.
  • Researches, summarizes, and interprets data from various sources and prepares a variety of reports according to established procedures and practices.
  • Utilizes District’s human resources system to process a variety of information such as employee evaluations and payroll changes; payroll processing; participates in administering and maintaining the District’s Human Resources Information systems and payroll systems interface.
  • Processes a variety of human resources and benefits related documents and forms, including monthly benefits billings, bonus requests, computer loan applications, and related documents.
  • Assists with open enrollment activities such as the benefits fair and collecting necessary documentation from employees.
  • Coordinates employee attendance for conferences including transportation and expense reports.
  • Assists with other departmental operations and special projects as assigned; provides back-up support to other department staff.
  • Performs related duties as required.


Competencies and skills:
Essential:
* Experience
Nonessential:

  • Enthusiasm - Possessing a strong drive and desire for learning, innovation, forward-thinking, and the overall desire to do your job well.
  • Inclusiveness - Conducting yourself in a manner which promotes respect and teamwork; communication with and appreciation for all, understanding each person is unique; Striving to understand how to work with our differences, provide better service, work products, and enhance organizational culture.
  • Integrity - Demonstrating sincerity and high moral standards in principles, intentions, and actions; having an honest and open approach to all conduct aspects that encourages loyalty, transparency, fairness, and trust.
  • Professionalism - Demonstrating knowledge, effectiveness, and competency when interacting with coworkers and customers while maintaining a calm, professional outward demeanor, upholding a reputation for accuracy, dependability, expertise, efficiency, and high quality through delivery of information, services, and products.
  • Stewardship - Taking responsibility and ownership for assigned responsibilities; considering the expectations of customers, both internal and external, while demonstrating a proactive, positive willingness to serve.


Credentials:

Education:
Essential:

  • High School or Equivalent


Compensation:

  • Medical, dental, vision, accidental death and dismemberment insurance, a life insurance policy equal to two times the annual salary for the employee and a $1,000.00 policy for eligible dependents. Benefits become effective on the first of the month following a 30-day waiting period and the Authority contributes 90% of the cost of such insurance.
  • CalPERS Retirement is provided using the 2.7 at age 55 formula for “Classic” Members. Retirement is provided using the 2% at age 62 formula for “New/PEPRA” Members.
  • Three deferred compensation plans to which an employee may voluntarily contribute up to $23,000 per year. The Authority does not contribute to these plans.
  • Twelve (12) paid holidays per year. Upon employment with WESA for one (1) year, employees also receive one (1) floating holiday annually.
  • Employees accrue vacation at a rate of 3.08 hours per two-week pay period for the first 4 years of employment; 4.62 hours for years 5-9; 6.16 hours for years 10-14; 6.47 hours for years 15-19; and 6.78 for 20+ years of service.
  • Sick leave is accrued at a rate of 3.70 hours per bi-weekly pay period for a total of 96.20 hours per year with unlimited accumulation.
  • Additional benefits available include: 9/80 work schedule, Direct Deposit, Flexible Spending Accounts, Employee Assistance Program, Educational Assistance, Certification Reimbursement Program, Certification Bonus Program, Onsite Wellness Center, and two credit unions.

Our Mission: To manage our natural resources to provide reliable, cost efficient and high quality water and wastewater services for the communities we serve, while promoting conservation, environmental responsibility, educations, community interaction, ethical behavior and recognizing employees as highly valuable assets.

The Water Employee Services Authority: WESA was established as a joint powers authority between the Elsinore Valley Municipal Water District and Meeks & Daley Water Company. As a joint powers authority, WESA provides professional water and wastewater services to both agencies. WESA is committed to:

  • Professionalism-Demonstrating competency while maintaining a professional demeanor and upholding a reputation for expertise, efficiency, and high quality through delivery of information, services, and products.
  • Enthusiasm-Possessing a strong drive for learning, innovation, forward thinking, and the overall desire to do your job well.
  • Transparency-Demonstrating high moral standards in principles, intentions and actions; conduct that encourages loyalty, integrity, and trust.
  • Inclusiveness-Promoting respect and teamwork through communication and appreciation for all.
  • Stewardship-Taking ownership and responsibility for assigned responsibilities, while demonstrating a proactive, positive willingness to serve.


The Application Process: If you are interested in this opportunity, submit a completed WESA employment application online at www.wesawater.com. Resumes and certifications may be included, but will not be accepted in lieu of a completed employment application. In order to be considered, applications must be received no later than 5:30pm on Friday, July 26, 2024.

For questions and inquiries, please contact: Jenielle Ollerton: jollerton@evmwd.net or (951) 674-3146 ext. 8244.

Closing Date/Time: 2024-07-26

Job Address

Lake Elsinore, California United States View Map