WIC Lactation Consultant

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation from an accredited high school or equivalent, plus two (2) years of experience in clinic, hospital and/or public health environment.

Licenses or Certifications:

• Current International Board Certified Lactation Consultant.
• Completion of all required WIC modules during the probationary period.

Notes to Applicants
Position Overview
This position serves as an International Board Certified Lactation Consultant ( IBCLC ) providing lactation services directly to clients, facilitating breastfeeding education activities, and promoting lactation support within the community. This position will facilitate trainings for professional and paraprofessional staff. This position will coordinate and provide breastfeeding activities, including media spotlights, hospital presentations, and events with community partners. This position will mentor health professionals including, but not limited to, medical and nursing students, medical residents, and dietetic interns. This position will compile/prepare statistical reports and conduct quality assurance and improvement activities.

If you are selected to Interview:

• This position will have in-person interview(s).
• This position will require a pre-employment Criminal Background Investigation ( CBI ).
• If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate, and/or graduate degrees, will be required.

APH Information:

• This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan .
• Departmental Competencies related to the position can be found on Austin Public Health’s website .

Immunization Requirement:

• Due to high-risk areas, Austin Public Health employees must comply with the department’s immunization policy.

Regarding your Application:

• A detailed, complete City of Austin employment application is required to evaluate your qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application.
• Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application.
• Work experience listed must include month, year, and a verifiable Supervisor or Human Resources phone number. Incomplete applications will not be considered.
• Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. In Good Standing, employees who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.
• The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.

Travel

• If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Salary and Benefits:

• Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan.

Electronic Notification to Applications:

• Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs.
• Please ensure that the email address and contact information you provide are current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner
• Applicants are encouraged to apply immediately. Please note that the Department may close the job posting after seven days.
• When public health responds to an emergency, you may be assigned activities outside your job description. This may involve responding anytime, including nights and weekends, with possible deployment to locations other than the Austin Public Health.
• This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This federal program is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.

Pay Range
$25.40 - $30.10

Hours
Monday - Friday
8:00 a.m. - 5:00 p.m.
Weekends Variable
Job Close Date 07/25/2024 Type of Posting External Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Grant Funded Category Professional Location WIC Locations Preferred Qualifications
Preferred Experience:

• Current International Board of Lactation Examiners Certification.
• Demonstrates experience in effective communication and providing health education
• Proficient in Microsoft Office: Word, Outlook, Excel, Power Point, Access, Publisher
• Bilingual in English and Spanish
• Experience providing customer service in a health-related role

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Provides consultative services appropriate for a professional Lactation Consultant that is certified through the International Board of Certified Lactation Consultant Examiners ( IBCLE ) Documents encounters with clients according to policies and procedures set by the WIC Program. Maintains complete and accurate records of client status. Follows policies and procedures for maintaining inventory of equipment and supplies. Conducts training and mentoring activities for Breastfeeding Peer counselors and WIC staff. Compiles and submits client statistic reports and participates in Quality Assurance improvement activities. Provides subject matter expertise and technical assistance to other WIC staff as needed. Participates in the planning and implementation of lactation programs within the area of specialization for department-wide use. Mentor health professionals including, but not limited to, medical and nursing students, medical residents, and dietetic interns. Develops and implements presentations focused on breastfeeding promotion and education. Participates in community outreach activities. Collaborates with internal and external clients in special projects and initiatives. Provide WIC breastfeeding activities, including media spotlights, hospital presentations, and events with community partners. Complies with all Federal, State, City, and Local Agency Policies.

Responsibilities- Supervision and/or Leadership Exercised:

• May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of breastfeeding physiology, anatomy, and counseling and training techniques.
• Knowledge of Federal, State, City, and Local policies and regulations that pertain to WIC services, breastfeeding, and lactation consultation.
• Skill in providing breastfeeding management and excellent customer service and support.
• Skill in handling multiple tasks, organizing, and prioritizing.
• Skill in planning and organizing.
• Skill in using computers and related software applications.
• Skill in following written and oral instructions.
• Skill in data analysis and problem solving.
• Ability to train others.
• Ability to collaborate and communicate effectively, clearly, and concisely with diverse populations and individuals.
• Ability to assess current operations on an ongoing basis and implement required changes.
• Ability to use critical thinking and best practices to apply cultural sensitivity to interactions with the general public.
• Ability to resolve complex customer complaints.
• Ability to demonstrate cultural and linguistic competency.
• Ability to work with and relate to individuals and families from diverse backgrounds and experiences.
• Ability to interact effectively and professionally with persons from diverse cultural, socioeconomic, education, racial, ethnic, and professional backgrounds; managers; co-workers; and members of the public and professional groups.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This position requires Graduation from an accredited high school or equivalent, plus two (2) years of experience in clinic, hospital and/or public health environment. Do you meet these requirements?

• Yes
• No

* What is the year you first certified as IBCLC? What is your IBCLC # ?
(Open Ended Question)
* This position requires completion of all required WIC modules during the probationary period. Will you be able to meet this qualification?

• Yes
• No

* Describe your bilingual, English/Spanish fluency level.

• ◦Speak, read, and write in both languages fluently
• ◦Speak English and Spanish fluently
• ◦Speak some Spanish
• ◦Fluent in Spanish only
• ◦Fluent in English only

* Do you have the ability to travel to more than one location during the course of your duties?

• Yes
• No

* Are you able to work outside of Monday-Friday 8am-5pm?

• Yes
• No

* Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement?

• Yes
• No

* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Investigation.

* In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin?

• Yes
• No

If you answered yes to the previous question, please explain below.
(Open Ended Question)


Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

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