Job Summary The Human Resources Department will be accepting online applications on one day only: Thursday, July 25, 2024, from 7:30 a.m. to 5:30 p.m. (The link to apply online will appear at 7:30 a.m. on Thursday, July 25th ) Develops, coordinates and implements public information and communication activities for an assigned Department.
Note: Effective June 30, 2024, this position will be eligible to receive a 2% Cost of Living Adjustment (COLA).Note: The current opening is in the Library Department. Representative DutiesCollaborates with departmental staff to assess, plan, develop and lead the implementation of short and long term multi-platform marketing strategies for programs or activities within a Department.
Provides technical communications expertise and recommendations to division level staff who are responsible for program delivery.
Develops and oversees a web content management system for the Department to ensure that webpages are reviewed and regularly updated to reflect Department's programs and priorities and ensures compliance with applicable policies.
Drafts and edits content for web, fliers, presentations, social media, surveys and other communication platforms assuring effectiveness, clarity and a high standard of quality.
Serves as departmental liaison with the City's Office of Communications or its equivalent.
Solicits bids, evaluates proposals, selects and provides direction to designers and related marketing consultants.
Collects and analyzes data including preparation of reports pertaining to responsiveness of division/departmental specific marketing approaches.
Evaluates and monitors effectiveness of marketing strategies in collaboration with departmental staff.
Within assigned Department, oversees quality control of internal and external communications.
Performs other related duties, as assigned.
Requirements Minimum Qualifications: Knowledge, Abilities and Skills: Knowledge of:Marketing principles, methods and techniques.
Communication mediums including familiarity with search engine optimization.
Applicable desktop publishing and related computer applications.
Effective public relations strategies.
Effective customer services techniques.
Ability to:Provide leadership and direction on departmental marketing strategies in alignment with city goals and policies.
Collaborate with staff who deliver programs and services to develop materials and key messages that effectively communicate activities internally and to the general public.
Analyze data, conduct research and make recommendations for specific marketing approaches.
Communicate effectively, both orally and in writing.
Establish and maintain positive working relationships with City staff, elected and appointed officials, other agencies, community members, organizations and businesses.
Provide effective customer service.
Skill in:Project management.
Effective writing, editing and verbal communication skills.
Judgement and creative problem solving in collaboration with others.
Education, Training and Experience: Graduation from an accredited college or university with a Bachelor's degree in Public or Business Administration, Public Relations, Marketing, Journalism or a closely related field.
Three years of recent, paid work experience performing marketing and public information activities including content management and development, website oversight and data analysis.
Licenses and Certificates: Possession of a valid Class C driver license
Supplemental Information HOW TO APPLY : All applicants must submit an online City application and required supplemental questions to be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process and should not be submitted.
NOTE: You must submit a copy of your college-level transcripts or degree. Applicants who indicate receipt of college-level coursework from a foreign institution must provide United States credential equivalency verification along with a copy of your transcripts. All materials must be received in the Human Resources Department no later than close of business on the application closing date. You must attach a scanned copy of your college-level transcripts or degree to your online application. Failure to do so will result in your application being disqualified.
NOTE: Only permanent employees are eligible for a transfer. Employees submitting transfer applications must notify the recruitment analyst via email upon submission of their application.
SELECTION PROCESS : All applicants must submit clear, concise and complete information regarding their qualifications for the position. All applicants will be reviewed and only those candidates determined to be
most qualified o n the basis of experience and education, as submitted, will be invited to participate further in the selection process.
Testing will consist of the following: BACKGROUND INVESTIGATIONS : Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.
NOTE: If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.
Diversity and Inclusion StatementThe City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.
The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us!
Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).
Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.
The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center.
Closing Date/Time: 7/25/2024 5:30 PM Pacific
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