Program Manager II (For City of Austin Employees Only)

Minimum Qualifications

• Graduation with Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a field related to the job, including two (2) years of which were in a supervisory, project, or program management capacity.

Licenses or Certifications:

Valid Texas Class C Driver License.
Notes to Applicants
The City of Austin Housing Department is dedicated to fostering equitable, enduring support for Austinites to sustain residency in our vibrant city. Utilizing strategic housing solutions, to include displacement prevention initiatives, our proficient teams focus on enhancing opportunities for low-and moderate-income individuals and families.

The Program Manager II develops, oversees and enhances programs for the displacement prevention programs that serve residents vulnerable to displacement in Austin. Additionally, the Program Manager II develops and manages relationships with partner organizations who administer the City’s displacement prevention programs.

The selected individual will oversee city-wide programs, follow up on vendor concerns and non-compliance matters, monitor zoning cases and work closely with city staff and consultants. Additional responsibilities include maintaining a system of records, providing program information and guidance for the public, and perform other activities related to preventing displacement and homelessness.

Pay Range
$33.05 - $42.14

Hours
Monday through Friday, 8:00 a.m. to 5:00 p.m.

• Flexible work arrangements, not to exceed 50 percent of the pay period, may be available after an initial training period with the department.
• Work schedules are implemented to support the business and operational needs of the department and are subject to change.

Job Close Date 07/26/2024 Type of Posting Reserved for City Employees Department Housing Department Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1000 East 11th Street, Austin Tx. 78702 Preferred Qualifications

• Experience with tenant stabilization programs
• Experience with estate planning programs
• Experience analyzing and developing existing programs by adding and adapting program elements
• Experience developing program guidelines
• Experience managing multiple major programs simultaneously

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


Develops and implements full-scale programs that may have multiple internal and external stakeholders. Determines program goals, objectives, and resource requirements. Establishes program standards, methods, policies, and procedures. Coordinates and collaborates with multiple stakeholders involved in or affected by programs. Monitors and evaluates program effectiveness, and implements improvement strategies. Develops, manages, and monitors the program budget and associated projects and provides financial information. Assists in the development, management, and submittal of proposed budget forecast planning. Manages, coordinates, implements, and monitors projects associated with assigned programs. Interacts with internal and external customers. Investigates and responds to inquiries from the public and other departments. Attends meetings and conducts presentations Board and Commissions, City Council Committees, City Council, and other related agencies.

Responsibilities- Supervision and/or Leadership Exercised:

May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of principles and practices associated with assigned program area(s).
• Knowledge of fiscal planning and budget preparation and monitoring.
• Knowledge of management principles related to municipal project and program activities.
• Knowledge of City practice, policy, and procedure.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in oral and written communications.
• Skill in planning, coordinating, and implementing programs and activities.
• Skill in interpreting, organizing, coordinating, and executing assignments, projects, and programs.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintaining good working relationships with other City employees and the public.
• Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.

Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This position requires graduation from an accredited four-year college or university with major course work in a field related to the job plus four (4) years of experience in a field related to the job, two (2) years of which were in a supervisory, project or program management capacity. Do you meet the minimum qualifications of this position?

• Yes
• No

* Briefly describe your knowledge and/or experience working with tenant stabilization programs.
(Open Ended Question)
* Please describe your work experience performing program management and oversight, to include development, implementation, enhancement, analysis and measurement.
(Open Ended Question)
* Are you a current City of Austin employee?

• Yes
• No

* Describe your experience with or knowledge of programs related to providing tenant rights, estate planning, and/or tenant relocation services.
(Open Ended Question)
* This position requires a Valid Texas Class C Driver's License. Do you have a Valid Texas Class C Driver's License or if selected for this position, do you have the ability to acquire a Valid Texas Class C Driver's License by your hire date?

• Yes
• No

* The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?

• Yes
• No

Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

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