Job Description
Chancellor's Office Statement
Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Technology Support Specialist. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year.
Salary
The anticipated salary hiring range is up to $6,674 per month, commensurate with qualifications and experience.
The salary range for this classification is $4,912 to $12,124 per month.
Classification
Information Technology Consultant - Career
Position Information
The California State University, Office of the Chancellor, is seeking a Technology Support Specialist to be responsible for assisting in the development and maintenance of the CalStateTEACH public and curriculum websites. This position will also support faculty professional development and creating educational technology curriculum and materials for candidates.
Responsibilities
Under the general direction of the Systemwide Director, CalStateTEACH, the Technology Support Specialist will perform duties as outlined below:
Program Maintenance and Monitoring
-Maintain accreditation sites.
-Ensure all links are active.
-Maintain and report examination data and any dashboards.
-Retrieve examination data.
-Organize and distribute date scores to directors.
-Teacher performance expectation data collection.
-Retrieve teacher performance expectation data from Learning Management System.
-Monitor public and Learning Management System sites to ensure they are working properly.
Supporting Faculty, Staff and Students
-Collaborate with Lead Technology Specialist with ensuring all sites are operable.
-Monitor help ticket system with the support of the lead technology specialist and curriculum specialist.
-Collaborate with directors on faculty professional development on new technology ideas available in the field and train faculty and staff on how the technology might benefit staff and students.
-Provide information and training on new education technology.
-Support faculty and staff on any new education technology by providing additional training and answering questions.
-Support Lead Technology Specialist on any issues that may arise.
-Organize and distribute data to directors.
-Respond to faculty, staff and students’ requests for website and technology assistance.
-Organize Title II data for Systemwide Director.
-Prepare data reports for directors.
Technology Support
-Create link to Google Spaces to Learning Management System each term.
-Create link to Google calendar to Learning Management Systems each term.
-Maintain CalStateTEACH YouTube Channel.
-Upload new videos.
-Ensure links are active to YouTube and other videos.
-Make sure Vimeo links are active.
Qualifications
This position requires:
-Bachelor’s degree from an accredited four-year college or university with an emphasis in information technology or related discipline; and a minimum of 2 to 4 years experience with related work; or equivalent combination of education and experience is required.
-Master’s degree preferred.
-Understanding of Amazon Web Services.
-Experience with designing web-based learning management systems and website security.
-Thorough knowledge of HTML, CSS.
-Knowledge of Phyton, NodeJS, SSH, Certbot, and Let’s Encrypt.
-Experience producing websites and advanced data-based-backed web applications.
-Experience with Twilio REST, API, Google Docs and Google Drive API.
-Knowledge of Unix, NT and iOS operating systems.
-Understanding of Linux and Microsoft operating systems.
-Able to work independently.
-Strong organizational and interpersonal skills.
-Able to set workload priorities and take initiative for projects.
-Strong oral and written communication skills.
-Flexibility.
Application Period
Priority consideration will be given to candidates who apply by July 19, 2024. Applications will be accepted until the job posting is removed.
How To Apply
Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application.
Equal Employment Opportunity
The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070.
Title IX
Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix
E-Verify
This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).
If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS).
COVID19 Vaccination Policy
Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.
CSU Out of State Employment Policy
California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Background
The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.
Advertised: Jul 05 2024 Pacific Daylight Time
Applications close:
Closing Date/Time:
Job Address
Long Beach, California
90802
United States
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