Marketing Representative A

  • City of Austin, TX
  • Austin, Texas
  • Jul 02, 2024
Full Time Community Relations or PR and Marketing Education and Training

Job Description

Minimum Qualifications
Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Advertising, Public Relations, Business Administration, Public Administration, Finance, or a related field, plus two (2) years of relevant experience.

Experience may substitute for the education up to the maximum of four (4) years.
Notes to Applicants
Overview:
Want to be a part of one of the most progressive animal welfare organizations in the country? Want to be a part of the nation’s largest No Kill community? Want to join one of the country’s most progressive animal welfare organizations? Want to be a pioneer in animal welfare? If the answer is yes, Austin Animal Center has an opportunity for you to become part of our lifesaving team! Austin Animal Center is seeking a self-motivated and high-energy team member to perform financial and administrative duties to ensure agency goals and timelines are met.

Who Are We?

Austin Animal Center‘s mission is to enhance the lives of pets and people by preventing animal homelessness, to help lost pets find their way home or find new homes, to provide education and resources to preserve the human-animal bond, and to administer animal-related ordinances to ensure public and animal safety, all while achieving a 95% live outcome rate for sheltered pets.

What’s the Job?
This person must have the ability to quickly shift gears and coordinate a multitude of tasks within a busy office. This position will play an extremely important role in further expanding awareness and accomplish organizational goals through social media, newsletters, events, and more. As a Marketing Representative, the ideal candidate will have excellent written and verbal communication, experience managing a robust social media program, high level of organizational skills, attention to detail, and experience with Adobe Creative Suite or similar graphic design, video editing, and web development applications. The job is busy, fast-paced and rewarding.

Regarding Your Application:
  • Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
  • A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered.
  • A résumé is required but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers.


If you are selected to interview:
  • Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference.


If you are selected for hire:
  • You must provide proof of education which may include your official college transcript, High School diploma, GED or equivalent degree and your professional licenses.
  • A Criminal Background check ( CBI ) will be conducted.


Additional Information:
  • Animal Service Office worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ASO worksite - including construction sites, parking lot, or in any personal vehicle located on the premises.
  • This position may require travel during the workday.
  • Please Note this posting may close any time after 7 days.
Pay Range
$26.26 - $31.45
Hours
Tuesday - Saturday
Hours may vary based on business needs.
Job Close Date 07/15/2024 Type of Posting External Department Animal Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 7201 Levander Loop, Bldg A Austin, TX 78702 Preferred Qualifications
  • Strong writing, editing, proof-reading, and graphic design skills.
  • Demonstrated experience managing a branded social media platform.
  • Experience in utilizing plain language or accessible design practices in creating accessible communications for diverse populations.
  • Ability to pivot based on feedback and experience creating content driven by data.
  • Experience fostering relationships with community members, organizations, and stakeholders; able to engage with stakeholders to gain insights and build trust.
  • Ability to travel to multiple sites in the Austin area as part of regular job duties.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Proposes changes in products and or services that may result in cost reductions and savings, as well as increased customer participation. Works with neighborhood associations, community leaders, political action groups, and other interested groups with on-going projects. Acts as representative for programs, and manages projects and accounts. Provides marketing consultation to clients. Initiates, designs, and orchestrates the development of promotional campaigns. Maintains Web content; and develops digital advertising, promotional campaigns, and strategies. Develops and evaluates long-range market planning/strategies. Assists with long-range strategic planning. Conducts market research and needs assessment surveys. Serves as liaison between City departments and external customers, and responds to information requests. Conducts presentations, tours, and public education programs; and evaluates effectiveness of programs. Writes, edits, and follows up with news releases. Updates Website. Maintains client and research databases. Develops contracts, surveys, documentation, and forms. Coordinates, writes, and edits internal and external information/data. Develops and generate reports. Provides, as necessary, graphic and digital design support for marketing communication campaigns. Ensures brand consistency maintains City’s visual standards.

Responsibilities - Supervisor and/or Leadership Exercised:
May provide training and guidance to others.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of principles and processes for providing customer and personal services, including assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction.
  • Knowledge of market strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Knowledge of media production, communication, and dissemination techniques and methods.
  • Knowledge of fiscal planning and budget preparation.
  • Knowledge of City practice, policies, and procedures.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software applications.
  • Skill in planning and organizing.
  • Skill in data analysis and problem solving.
  • Ability to write and conduct research.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to train others.
  • Ability to establish and maintain good working relationships with other City employees and the public.
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for this position requires, graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Advertising, Public Relations, Business Administration, Public Administration, Finance, or a related field, plus two (2) years of relevant experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet these requirements?
  • Yes
  • No
* Briefly describe your level of writing, editing, proof-reading, and graphic design skills.
(Open Ended Question)
* Briefly describe your experience managing a branded social media platform.
(Open Ended Question)
* Please describe your experience utilizing plain language or accessible design practices in creating accessible communications for diverse populations.
(Open Ended Question)
* Choose your level of your ability to pivot based on feedback and experience creating content driven by data.
  • Beginner
  • Intermediate
  • Advanced
  • Expert
* Please describe your experience fostering relationships with community members, organizations, and stakeholders; able to engage with stakeholders to gain insights and build trust.
(Open Ended Question)
* Do you have the ability to travel to multiple sites as part of the regular job duties?
  • Yes
  • No
* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.
  • I acknowledge and understand this position requires a Criminal Background Investigation.


Optional & Required Documents

Required Documents Resume Optional Documents

Job Address

Austin, Texas United States View Map