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Patient Services Specialist

Texas Tech University Health Sciences Center
Amarillo, Texas
Jul 02, 2024

Full Time Public Health

Job Description

Patient Services Specialist
Amarillo
38028BR

Position Description
This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.

Major/Essential Functions
Greet patients warmly and sincerely as they arrive at the clinic or call in via phone.
Act as the patient's guide and advocate through the administrative details of their clinic visits.
Identify and update patient information by navigating multiple computer systems and inputting accurate data.
Receive all incoming calls for the clinic and distribute information accordingly.
Calculate and collect payment for clinic services.
Ensure patient benefits have been verified and input accurately upon check-in.
Schedule patient appointments.
Assist with appointment reminder calls and missed appointment service recovery.
Coordinate clinic schedule information with providers and staff.
Maintain a professional customer service atmosphere for patients, providers, and staff.

Required Qualifications
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.

To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=868100

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

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Job Address

Amarillo, Texas 79106 United States View Map

About Texas Tech University Health Sciences Center

About Us

Nationally recognized for innovative programs, academic achievement, cutting-edge research and exceptional patient care, Texas Tech University Health Sciences Center aims to promote a greater health environment for West Texas and beyond. While our flagship campus resides proudly in Lubbock, Texas, TTUHSC operates five schools with campuses in Abilene, Amarillo, Dallas/Fort Worth, Lubbock and the Permian Basin (Midland & Odessa).

Like Texas itself, we are an independent and proud institution that is part of a larger union, the Texas Tech University System. As a university separate from Texas Tech University, we have been entrusted with a singular charge: to teach the next generation of doctors, nurses, pharmacists, researchers and health care professionals while simultaneously providing the people of West Texas with world-class patient care. We are both an institution of higher learning and a place where real people come for life-saving medical care.

Our Mission

As a comprehensive health sciences center, our mission is to enrich the lives of others by educating students to become collaborative health care professionals, providing excellent patient care, and advancing knowledge through innovative research.

Our Values & Culture

Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Our five values guide our actions and principles: Beyond Service, Kindhearted, Integrity, One Team, and Visionary.

Compensation & Benefits

We are proud to offer many exceptional employee benefits, including a generous compensation package with comprehensive benefits, medical and dental insurance, paid time off and substantial automatic retirement contributions. Additionally, we invest in employee success by providing many resources designed to support your personal and professional growth, including:

Comprehensive Health Plans and Other Core Insurance
State Retirement Programs and Pension Options
Retiree Insurance for Lifetime Medical Benefits
Continuing Education & Lifelong Learning Programs
Tuition scholarships for employees and their dependents
Leadership and Professional Development Programs
Mental and Physical Wellness Programs
Employee Recognition Programs and Longevity Pay

We are excited for you to consider joining our team at the Texas Tech University Health Sciences Center. Consistently ranked as a "Great College to Work For" by the Chronicle of Higher Education, TTUHSC provides so much more than just a job!

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