Public Guardian Assistant

The Job

The Department of Aging and Adult Services/Office of the Public Guardian is recruiting for a Public Guardian Assistant to research, deliver, and retrieve conservatee documents from various financial and government institutions; provide information and assistance in the completion of forms on behalf of conservatee; serve as a resource to file paperwork concerning property and financial assets of conservatee; and coordinate benefits on behalf of conservatee.

For more information regarding job duties, refer to the Public Guardian Assistant job description.

The Department of Aging and Adult Services/Office of the Public Guardian is hosting a virtual Q&A session for prospective applicants for the position of Deputy Public Guardian and Deputy Public Guardian Trainee. Join us at this event scheduled for 12:00-1:00 p.m. on Thursday, July 11, 2024 by clicking here (Meeting Password: PublicGuardian ). Don't miss your chance to learn about the current open positions with San Bernardino County.

EXCELLENT BENEFITS PACKAGE

CONDITIONS OF EMPLOYMENT

Background Investigation: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing.

Field Work: Performing duties in the field may be required occasionally.

Travel: Travel throughout the County is required. Incumbents may be required to make provision for transportation and to use personal vehicles (mileage reimbursement is available). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.

Work Location: Incumbents will be assigned to work at the Office of the Public Guardian (OPG) located at 686 E. Mill St. San Bernardino, CA 92415-0647. Office location may change due to space and department operational needs. New office may be located in the East (San Bernardino/Colton) or West (Fontana/Rancho) Valley of San Bernardino County.
Sponsorship : San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Applicants must meet one of the following options:

Option 1
Experience: Eighteen (18) months of full-time experience interviewing and gathering financial, family or personal information from the public over the phone or in-person. Experience must include computer usage; researching, interpreting, and explaining State, Federal, and/or local rules and regulations; and performing independent decision making based upon research and available data/guidance.
-AND-
Education: Thirty (30) semester (45 quarter) units of completed college coursework in behavioral/social science or public/business administration. A copy of transcripts indicating completed college coursework must be attached to the online application.

Option 2
Experience : One (1) year of full-time experience interviewing and gathering financial, family or personal information from the public over the phone or in-person. Experience must include computer usage; researching, interpreting, and explaining State, Federal, and/or local rules and regulations; and performing independent decision making based upon research and available data/guidance.
-AND-
Education: Completion of an Associate's degree or higher in any field. A copy of the degree or transcripts indicating the degree must be attached to the online application.

Desired Qualifications

The ideal candidate will have experience demonstrating strong critical thinking and research skills, collaborating with Federal or State agencies, working with various financial databases or systems, managing a caseload, and the ability to work independently.

Selection Process

There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore it is to your advantage to provide as much relevant and detailed work experience as possible. Resumes may accompany the application as supplemental information only, but are typically not considered or reviewed unless specifically requested on the job announcement. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score.

Please complete and submit the online employment application and supplemental questionnaire by 5:00pm, Friday, July 19, 2024. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points.

Please click HERE for important Applicant Information and the County Employment Process .

Clerical Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits,* please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

*Retirement benefits subject to change.

Closing Date/Time: 7/19/2024 5:00 PM Pacific

San Bernardino, California United States View Map