Division Manager, Engineering Services

  • City of San Jose
  • San Jose, California
  • Jun 29, 2024
Full Time
  • Salary: $136435.26 USD
  • Salary Top: 215964.32 USD

Job Description

The Department of Public Works is guided by the City values: Integrity, Excellence, Innovation, Collaboration, Respect, and Celebration.



The Public Works Mission Statement: To provide excellent service in building a smart and sustainable community, maintaining and managing the City's assets, and serving the animal care needs of the community.

Public Works is one of the largest Departments in the City of San Jos é and consists of a staff of 628 with an annual operating budget of $163 million. The Department has a primary role in the delivery of a majority of the City's $3.5 billion 5-year capital budget. The Department has a wide range of responsibilities including implementation of Measure S, Measure T, and the City's capital improvement program; right of way capital services and wastewater master planning; animal care and services; engineering review and approval of land development proposals, and management of the City's fleet and facilities assets. The Director's Management Team includes the Assistant Director and five Deputy Directors who oversee Animal Care & Services, City Facilities Maintenance and Operations, Development Services & Inspection/Field Services, Capital Improvement Program (process improvements, Measure T, Airport, City Facilities), Capital Improvement Program (Wastewater Treatment, Transportation & Hydraulic Services).

The salary range for Division Manager is $1 36,435.26 - $215,964.32

This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation pay . The actual salary shall be determined by the final candidate's qualifications and experience.

The Department of Public Works is currently seeking to fill a Division Manager position to lead its Engineering Services Division. Reporting to a Deputy Director, the Division Manager of Engineering Services leads its staff members, who are responsible for a variety of professional services provided by five Sections: Land Surveying, Materials Testing Laboratory, Construction Management Services - Capital Projects, Construction Management Services - Permits and U nderground S ervice A lert , and Structural Engineering/Code Inspection.

This position manages professional and technical staff and is the primary decision-maker regarding Division programs and procedures. The ideal candidate will possess a high level of professionalism, excellent customer service skills and a strong work ethic. The position requires excellent judgment, initiative, perseverance, integrity, organizational skills, flexibility, and written and verbal communication skills. The ideal candidate must have extensive experience in the delivery of capital improvement projects.

Key Responsibilities

The Division Managers in Public Works are part of the Department's Senior Staff and will have the key responsibility to ensure the delivery of Division services. Resource management and leadership coaching is critical for success. Other key responsibilities may include, but are not limited to:

  • Technical expertise in the City's Project Delivery process, outstanding leadership and the ability to establish an excellent working relationship with all stakeholders , from field staff to executives, will be required for incumbent to be successful in this position.
  • Demonstrated leadership skills to guide the team to execute on service delivery while mentoring and developing staff.
  • Ability to establish and maintain a positive work environment and motivate staff through outstanding communications and exemplary actions.
  • Commitment to excellent customer service.
  • Ability to communicate ideas clearly and concisely, both orally and in writing, to executive-level audiences as well as field staff and the general public .


  • Ability to establish and maintain trusting relationships with elected officials, commissions, local, state and federal agencies, other City Departments, community groups and other stakeholders.
  • Ability to evaluate potential equity impacts of division services on different users, stakeholders, and communities.
  • Knowledge, skill and ability to develop and implement a business plan to forecast and balance revenue and expenditures across the Engineering Services Division.
  • Knowledge of and experience with the resource planning processes for City's Capital program.
  • Ability to develop and implement long-range planning in terms of staff development and prepare for organizational changes.
  • Knowledge of management and administrative principles and practices.
  • Ability to serve in the Department Operations Center for emergency management duties


Education: Bachelor's Degree in Engineering , Architecture or similar fiel d.

Experience: Six (6) years increasingly responsible professional experience in any one of the eligible disciplines such as engineering, land survey, and/or inspection , including at least three (3) years at a supervisory level.

Acceptable Substitution : Additional years of experience can be substituted for the education requirement on a year for year basis.

The acceptable substitution applies exclusively to the Division Manager position within Public Work's Engineer Services Division

Required Licensing: Possession of a valid California Driver's License.

Desirable Licensing or Certification: Registration with the State of California as an Engineer or Architect.

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history . Desirable competencies for this position include:

Job Expertise - D emonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Including knowledge and experience related to:

  • Knowledge of principles and practices of various disciplines as applied to large Public Works projects
  • Knowledge of claims avoidance and partnering processes
  • Knowledge of and experience with the City's budgeting process
  • Knowledge of and experience with the City's City Service Area (CSA) structure


Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, encourages and rewards risk-taking, allowing others to learn from mistakes.

Customer Service - Approaches problem-solving by focusing on customers first; advocates for customer results point of view; demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely , accurate , respectful and friendly manner.

Communication Skills - Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate , complete, current; well-organized, legible, concise, neat, and in proper grammatical form.

Political Skill - in taking action , demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization and the City at-large.

Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.

Management - Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets cle ar goals for the employees and the work unit.

Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Teamwork/Interpersonal Skill - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application, resume and cover letter. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews .

To be considered for this exceptional opportunity, please attach your resume (including dates of employment, plus staff and budgets managed) and cover letter.

Requirement for cover letter:

Describe how your education and experience make you the best candidate for this position, please be sure to include your experience the following areas:

  • Managing and delivering municipal projects .
  • Budget planning and monitoring of various programs and projects .
  • Leading a work unit to achieve a common goal .
  • Leadership and management style to achieve long-term success especially with operational field staff .

Base Pay

136,435

Job Address

San Jose, California 95113 United States View Map