Security Guard

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation from an accredited high school or equivalent, plus one (1) year of experience in a field related to the job.

Licenses or Certifications:

• May require a valid Texas Driver License.

Notes to Applicants

Click here to watch the City of Austin Recruitment Video!

Working with Building Services provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

Must be able to perform the physical essential functions with or without reasonable accommodations:

• Utilize eyes for long periods of time while operating computer, & other office/security equipment.
• Reasonable dexterity of hands and fingers to operate and/or manipulate computer, keyboard, and other office/security screening equipment.
• Ability to verbally and effectively communicate utilizing face-to-face contact and telephones.
• Walk moderate to continuous patrol distances.
• Sit for long periods of time to perform various security screening tasks.
• Lift and/or carry packages/boxes weighing up to 50 lbs.
• Reach and bend arms to perform duties such as screening.
• Reach and stretch arms above shoulders.
• Bend upper body to pick-up items or to reach down.
• Twist neck/head side to side, up and down.
• Possess the physical and mental capacity to safely operate motor vehicle during daytime and/or night time when necessary.

Employment Application:

• The City of Austin employment application is an official document; incomplete applications will not be considered.
• Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
• The Employment Record should be complete with job titles, employment dates, and specific job duties, functions, and responsibilities for each position held.
• If you are selected as the top candidate, starting salary will be based on overall relevant experience from your application.
• Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
• The responses to the supplemental questions inquiring about experience should be reflected on your application.

Assessments:
Assessment(s) may be administered as part of the interview process.

If you are selected as a top candidate:
Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required.
You must provide proof of education from an accredited organization/institution.

Military / Veteran Interview Preference:
Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.

Travel:

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Criminal Background Check:
This position requires a pre-employment Criminal Background Investigation ( CBI ).

Fair Labor Standards Act ( FLSA ) Classification:
This position is classified as NON - EXEMPT .

This position may be required to work evenings, weekends, holidays, and in excess of a 40-hour work week as dictated by business and security needs.

Additional Information:
This position is an essential position. This means that the Top Candidate who, by virtue of their presence, specialized function or necessary skills, are essential to meeting the business or certain operational needs and are therefore required to report to duty.

Please note that the Department may close the job posting at any time after 7 days.
Pay Range
$20.80 - $22.88

Hours

• Work hours may include after-hours, holidays, and weekend work.
• Work shift may change according to departmental business needs.
• Overtime may be required with or without notice.
• This position may require on-call or call-back responsibilities.

Job Close Date 07/11/2024 Type of Posting External Department Building Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Various city facilities Preferred Qualifications
Preferred Experience:

• Familiarity with security X-ray and metal detection equipment.
• Experience monitoring CCTV (Closed Circuit Television) and surveillance cameras.
• Experience with security access control.
• Experience monitoring and responding to security and fire alarm systems in a commercial building setting.
• Demonstrated experience in the creation, input, and maintenance of employee and/or visitor identification and badges.
• Proficiency with Microsoft Outlook and Word.
• Ability to travel to more than one work location.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Picks up stolen property and handle loss and found items. Operates, repairs, and maintains equipment/reports maintenance problems. Provides delivery/courier services Conducts safety inspection of ,facilities, i.e., fire extinguishers, life/safety equipment, etc. Performs situation assessments and investigate work incidents Identifies, assists, and gives clearance to entering patrons Provides security and assistance to the public and various law enforcement agencies Issues parking citations Administers first aid Provides training Conducts security patrols at locations, parking lots/garages, and surrounding areas for unsafe conditions and reports them as necessary. Responds to fire alarms, security alarms, and accidents - contacts appropriate emergency personnel. Investigates disturbances and in the event of an emergency, maintains order and safety of occupants. Provides customer service and acts as a source of information and assistance to inform the public of information regarding Library services, programming, policy and regulations. Anticipates, de-escalates, and solves problems and/or provides reports to appropriate agency. Monitors welfare of security personnel working after-hours, overnight, and at remote assignments. Provides direction and training to security personnel, contract employees, and other City departments regarding Non-Violent Crisis Intervention and other training areas. Issues and enforces Criminal Trespass Notices for violations and determines if police assistance is needed. Completes and maintains incident reports and other routine documentation. Directs traffic and provides crowd control and security services for after-hours events held by internal and external customers. Transports and safeguards cash pick up and drop offs at all locations.

Responsibilities- Supervision and/or Leadership Exercised:

None.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State, Local laws, and ordinances.
• Knowledge of city practice, policy, and procedure.
• Knowledge of equity, diversity, and inclusion principles and practices in libraries.
• Skill in oral and written communications.
• Skill in handling multiple tasks and prioritizing.
• Skill in data analysis and problem solving.
• Skill in handling conflict and uncertain situations.
• Skill in using computers and related software, including Microsoft Office products.
• Ability to facilitate discussions and resolve issues.
• Ability to lead and train diverse groups.
• Ability to quickly recognize and analyze irregular events.
• Ability to establish and maintain effective communication and working relationships with city employees and the public.
• Ability to provide high-level customer service.
• Ability to work with people of diverse backgrounds.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Security Guard position are: Graduation from an accredited high school or equivalent, plus one (1) year of experience in a field related to the job. Do you meet these minimum qualifications?

• Yes
• No

* Do you have familiarity with security X-ray and metal detection equipment?

• Familiarity with X-ray equipment
• Familiarity with metal detection equipment
• Familiarity with both X-ray and metal detection equipment
• No Familiarity with either equipment

* Do you have professional experience working with security/CCTV systems?

• Yes
• No

* Do you have experience with security access control?

• Yes
• No

* Do you possess professional experience monitoring and responding to security and fire alarm systems in a commercial building setting?

• Experience monitoring and responding to security alarm systems in a commercial building.
• Experience monitoring and responding to fire alarm systems in a commercial building.
• Experience monitoring and responding to security and fire alarm systems in a commercial building.
• No experience

* Please describe your experience in the creation, input and maintenance of employee and/or visitor identification and badging credentials. If no experience, please list N/A.
(Open Ended Question)
* Indicate your highest level in Microsoft Outlook.

• Basic: able to send/receive emails and schedule calendar items
• Intermediate: able to reply/forward email, use mail options to mark messages as confidential/high priority, set up read receipts, send meeting notices, set up task lists
• Advanced: able to view calendar conflicts for multiple users, manage email/calendar for other users, set up rules & alerts, resend/recall emails, assign/track completion status of tasks
• I do not have experience with Microsoft Outlook, but have experience with a similar office productivity software such as Lotus Notes or Novell GroupWise
• I do not have experience with Microsoft Outlook

* Indicate your highest level in Microsoft Word.

• Beginner: skill level includes creating/editing/saving files, applying text formatting, using templates, using spell checks, inserting date/time, etc.
• Intermediate: skill level includes formatting pages/sections, margins, tabs, outlines and headers/footers, inserting text boxes, tables and graphs, tracking changes, inserting hyperlinks, protecting documents, etc.
• Advanced: skill level includes using mail merge, creating forms, footnotes and headers, superscripts/subscripts, etc.
• Expert: skill level includes creating index/concordance, line drawings and macros, importing/exporting files, etc.
• None of the above

* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

* This position requires employees to work varied shifts that include days, nights, weekends and holidays. Are you able to work varied shifts including days, nights, weekends and holidays?

• Yes
• No

* This position will require you to be "on call" outside of the scheduled work day, and you may need to respond to "call back" assignments. Are you willing and able to fulfill an "on call" assignment in addition to the regular 40 hour work week?

• Yes
• No

* This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Check.

* Were you referred to this opportunity by a current Building Services Department employee? If yes, please provide the employee’s full name.
(Open Ended Question)


Optional & Required Documents

Required Documents Optional Documents

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