Position ScopeGENERAL PURPOSE: Under general supervision, incumbent is responsible for assisting with the management and administration of the City’s claims, insurance, and safety management programs.
Primary responsibilities include administration of workers’ compensation, property, liability, and automobile claims. Other duties will be to assist in the delivery of the City's safety and loss prevention programs, working with the Risk and Safety Manager to ensure employees have a safe and healthy work environment and the City is following ADOSH safety regulations.
Embrace the New - Do Right - Lend a Hand - Find a Way - Enjoy our Work - Celebrate Uniqueness
Primary Duties and ResponsibilitiesThe following duties
ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
- Claims:
- Serve as the point of contact for employees who are injured on the job.
- Serve as the point of contact for departments and employees to report auto accidents, property damage or theft.
- Serve as the primary contact for liability claims filed against the City.
- Review and report claims to Arizona Municipal Risk Retention Pool (AMRRP) and work with WC, property and casualty claim representatives and adjusters.
- Administer the City's Return-To-Work program by monitoring employee medical visits and work restrictions until released to full duty.
- Partner with departments to identify light duty work/jobs until the employee is released to full duty status.
- Track and attend virtual or in person hearings before the Industrial Commission of Arizona.
- Maintain OSHA Injury and Illness records including tracking 'Days Away from Work' and 'Restricted Workdays’
- Work with City departments and monitor repairs and or replacement of property, vehicles or equipment.
- Provide claim status updates to the Risk Manager and Legal Department and maintain ‘Notice of Claim’ records and tracking spreadsheet.
- Assist departments on insurance issues and certificates of insurance.
Safety: - In partnership with the Risk and Safety Manager, conduct work site safety inspections and audits to identify and implement safety improvements to increase worker safety and loss prevention.
- Research and provide department safety training topics and participate in employee training.
- Participate in department safety committees and meetings.
- Develop policies and procedures to comply with regulatory requirements in partnership with department leadership.
- Assist with investigations for large loss events.
- Participate in HR new employee orientation training programs.
- Access and review driver motor vehicle records.
- Maintain confidentiality of work-related issues and city information.
- Perform other related duties as assigned.
Minimum Qualifications & Position Requirements Education and Experience: Bachelor’s degree in Occupational Safety, Public or Business Administration or related field and 2 years claims administration and/or occupational safety and health experience. Relevant work experience in lieu of a degree may be considered if experience exceeds 4 years.
Claims, Risk Management or Safety designation preferred.
Necessary Knowledge, Skills, and Abilities: Knowledge of: - Arizona workers' compensation laws and statutes.
- State, and federal laws and regulations governing worker safety and health.
- Claims Management and Safety Administration principles and practices.
- Mathematical principles.
- Customer service principles.
- Principles of loss prevention and risk identification.
- Operational characteristics, services, and activities of a claims management department and safety program.
- Terminology of the insurance industry including workers’ compensation, property, liability, employment practices, and OSHA laws and regulations.
- Effective communication strategies.
- Research techniques, methods, and procedures.
- Principles of confidential records and file management.
Skill in: - Operating a personal computer utilizing a variety of business software including MS Office.
Ability to: - Research, compile, analyze and summarize research and data.
- Ensure compliance with applicable federal, state, and local laws, rules, and regulations.
- Maintain effective working relationships with various stakeholders.
- Maintain confidentiality.
- Conduct interviews.
- Manage multiple priorities simultaneously.
- Interpret the City Employee Policy Manual and provide guidance.
- Present ideas concisely and effectively.
- Innovate effective methods to achieve desired results.
- Evaluate and analyze claims and risk management issues.
- Analyze problems and implement recommendations.
- Handle multiple projects and prioritize work.
- Work independently or as part of a team.
- Communicate clearly and concisely, both orally and in writing.
- Conduct site visits and perform job duties in various conditions including exposure to dust, grease, noise, inclement weather, temperature extremes and unpleasant odors.
12 Month Goals:- Meet AMRRP team and HR key stakeholders.
- Meet key department Directors and Managers: Fire, Police, Public Works, Water, Community Services.
- Develop and manage a workers’ compensation Return-to-Work program under guidance of Safety Manager.
- Create key reporting metrics to share with City Management.
- Maintain OSHA 300 Log.
Additional InformationSpecial Requirements: Must maintain a valid Arizona Driver’s License.
Physical Demands / Work Environment: Standard office environment as well as occasional assignments outside.
Reports To: Risk Manager
Supervision Exercised: None
FLSA Status: Exempt
EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.
Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined.
For complete Benefit Plan & Wellness Information, please visit the City website at:
Benefits & Wellness
City benefit plans are subject to change at any time.
Closing Date/Time: 7/14/2024 11:59 PM Mountain
