Description for Internal Candidates General Description and Classification Standards:
The Employee Relations Specialist, Senior provides advice and consultation to HR business partners and Centers of Excellence in the areas of labor and employee relations. Supervision is received under the leadership of the Labor & Employee Relations Director.
Essential Duties & Responsibilities:
These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.
- Works with HR business partners, managers, and employees to identify and resolve employee issues in a manner consistent with policies, City Code, state and federal law.
- Conducts administrative investigations, drafts report findings, counsels HR and management partners on subsequent actions.
- Serves as an impartial third-party to review employee complaints and grievances beyond the assigned departmental chain of command.
- Supports the OLER Director in advising managers and HR partners on the administration of MOUs with unions, and actively participates in maintaining a positive and collaborative relationship with unions.
- Coordinates ethics hotline investigations.
- Responds to EEOC charges; registering complaints, collecting information, conducting investigations as needed, preparing position statement responses.
- Collaborates proactively with HR partners to drive a positive employee relations climate at all City of Atlanta locations
- Identifies opportunities for improvement and collaborates with HR partners in the implementation of improvements.
- Develops and delivers training on a range of topics in support of Labor & Employee Relations and Diversity & Inclusion programs (discrimination/harassment prevention, performance management, communication, conflict resolution) and other modules geared toward proactively improving relationships between employees.
- May provide general guidance and assistance to Employee Relations Specialist.
- May perform other duties as assigned.
Decision Making Leadership Provided:
Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.
- In-depth knowledge of laws, statutes and regulations relevant to the effective handling of complex employment issues
- Demonstrated exceptional written and verbal communication skills
- Effective analytical, problem resolution, influencing, critical thinking and decision-making skills
- Ability to conduct investigations involving employee misconduct, employee complaints, grievances, and labor issues.
- Ability to gather facts, analyze information, and prepare clear, concise and accurate reports in a deadline sensitive environment.
Minimum Qualifications Education and Experience Bachelor's degree in Human Resources, Business Administration, Criminal Justice, or related field Three (3) or more years’ experience conducting workplace investigations and writing comprehensive investigative reports. Two (2) or more years’ experience providing consultation to managers and/or supervisors on appropriate interpretation of organizational policy and procedures in the areas of employee/management relations.
Preferred Education & Experience :
Human Resources Licensures and Certifications
Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.
The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.
