Office of Reentry and Justice Program Manager

The Position

Why join the Contra Costa Probation Department?
The Office of Reentry & Justice (ORJ) (an administrative unit of the Probation Department) was established to align and advance the County's public safety realignment, reentry, and justice programs and initiatives for adult and juvenile justice systems; provides oversight for the implementation of the AB 109 Community Programs and other special projects; conducts research and data analysis that support data-driven decision-making and enhances service delivery; and provides staffing support to the County's reentry and justice related advisory bodies.

The Office of Reentry & Justice at the Probation Department is currently recruiting to fill one Program Manager vacancy. Under the direction of the ORJ Director, the Program Manager will be responsible for the overall management and coordination of specific programs, contract monitoring responsibilities, and supervision of a team of Program/Projects Coordinators. Additionally, this classification is responsible for performance monitoring, execution of program deliverables, reviewing budgets and resources, and serves as a lead representative on behalf of the ORJ within interagency collaborations and partnerships.

The scope and responsibilities of the ORJ include:

• Coordinating a broad array of reentry, public safety realignment, and justice-related services, including contract administration and performance monitoring
• Facilitating collaborative efforts around policy development, operational practices and capacity-building
• Advancing knowledge of relevant issues through research and analysis of evidence-based practices and interventions in the fields of reentry, public safety, and justice system impact on youth and adult populations
• Fostering partnership development
• Leading the procurement process and contract management for community-based programs and services
• Identifying and developing new initiatives and funding opportunities to support the work of the Probation Department and enhancements to the reentry service delivery system
• Managing data and evaluation of funded services
• Conducting public outreach, information sharing and community engagement

The Probation Department values integrity, fairness, and excellence. The mission of the Probation Department is to have an unwavering commitment to justice, an ethical application of the law, and a proven approach to rehabilitation. The Department’s vision is to build a talented Probation team that will work collaboratively to strengthen individuals and increase the safety of our community.

All interested and qualified individuals are encouraged to apply.

We are looking for someone who:

• Possesses extensive leadership and management experience in supervising a team of dedicated program analysts and coordinators, with proven expertise in overseeing program operations and implementation within governmental or non-profit sectors focused on reentry and community reintegration, recidivism reduction, and justice-system involvement
• Possesses knowledge and experience with data-driven decision-making approaches including the Results-Based Accountability framework, program logic model development, theories of change, performance-based contracting, and evidence-based interventions tailored for youth, young adults, and justice/reentry populations
• Has administrative management and/or supervisory experience within direct service programs in the areas of justice/reentry, behavioral health, or closely related program areas
• Demonstrates effective communication skills, both oral and written, through presentations, training, meeting facilitation, and reports. Experience in grant writing is highly desirable
• Demonstrates experience in managing relationships with key stakeholders, with the ability to lead multi-sector collaborations and support strategic planning, as well as resource/documentation development
• Can synthesize quantitative and qualitative data to inform policy and budgetary recommendations and system planning/improvements
• Is knowledgeable about county procurement policies and experienced in developing procurement documentation and leading/facilitating competitive bidding processes
• Is knowledgeable and experienced with program audits, performance monitoring, and/or program evaluations, as well as with project/program design, development, implementation, and tracking of performance metrics and outcomes

What you will typically be responsible for:

• Supervising and training a team of Projects/Program Coordinators, conducting and drafting staff evaluations, and annually identifying and tracking key performance objectives for the Program team, including requests for professional development resources
• Developing and implementing program performance monitoring standards and protocols for the ORJ in collaboration with the Director
• Developing and updating program logic models and supporting ORJ’s data team’s development of reporting templates
• Analyzing program data reports and conducting meetings with administrative and program management/supervision staff of contracted service providers to address service quality and ensure contract compliance
• Facilitating and organizing learning collaborative and interagency meetings involving key stakeholders and subject matter experts
• Developing and implementing ORJ’s training plan for enhancing cross-sector collaboration and service coordination
• Upon direction, serving as the representative of the ORJ and Probation administration on both interdepartmental and intradepartmental committees and working groups
• Managing and overseeing project consultant deliverables and implementing special projects assigned to the ORJ

A few reasons you might love this job:

• Great team-oriented atmosphere and supportive work environment
• Many opportunities to lead and manage cutting-edge justice program innovations in a growing division within the Probation Department
• Ability to engage with various county and community stakeholders sharing a common vision to improve community safety and support efforts to prevent justice-system involvement and reduce recidivism
• Be part of the solution by making positive contributions toward equitable outcomes for vulnerable and underserved populations

A few challenges you might face in this job:

• Effectively managing multiple projects and associated tasks with diverse requirements and deadlines on an ongoing basis requires strong organizational, prioritization, resource allocation, and time management skills, which are needed for success in this role
• Attention to detail is essential as the documentation produced in this role, which will be publicly accessible and represent both the ORJ and Probation Department, must be accurate, clear, and concise
• Effectively handling and navigating challenging discussions with stakeholders and contracted partners regarding the achievement of performance goals and objectives
• Navigating competing or conflicting interests within collaborative partnerships
• Maintaining nimbleness in an ever-evolving Department with shifting priorities and responsibilities based on external factors

Competencies Required:

• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Professional & Technical Expertise: Applying technical subject matter to the job
• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Oral Communication: Engaging effectively in dialogue
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Negotiating: Reaching mutually satisfying agreements and compromise
• Coaching & Developing Others: Supporting others in stretching and expanding their capabilities
• Leadership: Guiding and encouraging others to accomplish a common goal
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
• Business Process Analysis: Defining, assessing, and improving operational processes and workflow
• Political & Organizational Savvy: Working skillfully with politics, procedures, and protocols across organizational levels and boundaries
• Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives

To read the complete job description, please visit the website, www.cccounty.us/hr
The eligible list established from this recruitment may be used to fill future openings for up to six (6) months.

Minimum Qualifications

Education: Possession of a Bachelor’s degree from an accredited college or university with major in criminal justice, public administration, psychology, education, social work, public health, behavioral health, business administration, or a closely related field.

Experience: Five (5) years of full-time experience in program administration in juvenile or criminal justice, reentry, public health, behavioral health, education, social services or closely related fields within public or non-profit sectors, one (1) year of which must have included supervising direct staff.

Substitution: Possession of a Master's degree from an accredited college or university with a major in criminal justice, public administration, psychology, education, social work, public health, behavioral health, business administration, public policy, planning, or a closely related field may substitute for two (2) years of the required experience.

Desirable Qualifications:

• Complex state, federal, and county funding streams, grants, and program administration
• Public agency and Nonprofit funding and budgeting
• Familiarity with the County contracts system and standards of contract compliance
• Experience working with or in juvenile and criminal justice agencies
• Certification in Results-Based Accountability
• Experience with policy and/or fiscal analysis of public safety and community corrections legislation
• Experience with grant-writing

Selection Process

Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Online Skills Assessment: The Oral Exam will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include, but are not limited to: Critical Thinking, Delivering Results, Adaptability, Coaching & Developing Others, and Project Management. (Weighted 100%) Tentative Dates: 7/19/24-7/24/24 Departmental Hiring Interview:Tentatively scheduled for 8/14/24

Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails.

For recruitment-specific questions, please contact Norma Martinez at Norma.Martinez@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 7/8/2024 11:59 PM Pacific

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